Goettl van beneath Reno sign

Meet Goettl Reno

With over 80 years of experience servicing the Southwest, our Reno location is a long-standing key market for Goettl. Let us introduce you to our incredible team in Reno, Nevada.

Reno at-a-glance

“One Team. One Fight.” 

Located in a community of residents, vacation homes, and rentals, Reno’s tight-knit team of 24 Goettl employees operates under an “all for one and one for all” philosophy. The branch’s strong culture of teamwork ensures that everyone helps each other out when needed, no matter the circumstances. From the office managers to the master plumbers, everyone is passionately invested in the entire team’s success. 

The Biggest Little Team of Experts

Goettl van beneath Reno sign

The Goettl team in Reno holds certifications such as Heat Exchanger Experts (safety training) and NATE, the nation’s largest nonprofit certification organization for heating, ventilation, air conditioning, and refrigeration technicians. The branch also employs several bilingual team members to serve the Spanish-speaking community. 

The Reno team operates in 5,000 square feet of warehouse space, stocked with all the necessary parts to keep our 10 trucks fully loaded to complete most common repairs on the spot.

“Our entire team is fully committed to doing things the right way, not the easy way, each and every time” says Mike Miller, general manager. “Too often we are fixing equipment that has been installed incorrectly from other companies. Doing our work correctly with quality products the first time saves everyone time, money, and headaches.”

Goettl Gives

Goettl team with Fox11 Weather team holding big check donation to The Children's Cabinet

Goettl believes in the power of community and is dedicated to corporate social responsibility. The Reno team has built several vital partnerships between local businesses and media outlets to create positive change in the community.

One notable initiative is Goettl’s “4 Degree Guarantee” partnership with KRNV News 4. This unique collaboration supports local nonprofits, like the Children’s Cabinet, monthly. Every day during the 4 p.m. newscast, the Weather Authority team at KRNV Channel 4 predicts the next day’s high temperature at the Reno Tahoe Airport. If their prediction is accurate within 4 degrees, Goettl and News 4 donate to that month’s selected charitable organization.

Goettl Reno also supports the “Share Your Christmas” Drive-By Food Drive and the Reno Rodeo Denim Drive, an annual campaign that supplies essential clothing and comfort items for infants, children, and teens who have experienced abuse, neglect, or abandonment. Additionally, Goettl is proud to sponsor the jerseys for the summer Tookey Hockey clinic, run by ex-pro AHL Hall of Famer and Master’s level USA hockey coach Tim Tookey. 

Tookey Hockey team 2024

Through these efforts, Goettl continues to demonstrate its commitment to making a positive impact in the Reno community.

Service Areas

Located in the northwest corner of the city, close to the University of Reno, the Goettl team serves homeowners in the Reno, Sparks, Hidden Valley, and Arrow Creek neighborhoods. Office hours are 8AM-6PM Monday through Friday, and the team is available Saturday/Sunday and after hours for emergency calls.

Testimonials

What Our Customers Say About Us

Larry JuarezLarry Juarez
23:29 09 Sep 24
Mr. Nathan Bloodworth arrived and immediately troubleshot the problem. He was extremely knowledgeable and got the job done in less time than I expected. Thank you.
David GonzalezDavid Gonzalez
23:20 09 Sep 24
Daylan was awesome super communicative and great at his job!
Ernest GarzaErnest Garza
23:16 09 Sep 24
Stephanie BorgesStephanie Borges
20:51 09 Sep 24
Andrew was very professional. Explained everything about the problem we were having with our sink drain. Made great recommendations. The service was timely and the alerts for when they were headed this way were very helpful.
Driana GalvanDriana Galvan
19:41 09 Sep 24
Great service by Darrell Gonzales
Raphael ChouryRaphael Choury
19:01 01 Sep 24
Jesus was prompt and went straight to work. He was transparent and explained in detail the advantages of certain improvements. He was knowledgeable and initiated the improvement process right then and there!
Brooke HagstetteBrooke Hagstette
18:07 01 Sep 24
We came for a quick trip and walked in to our family member’s home with no AC. I called this company on a Sunday, and a holiday weekend no less, and they were able to get us in the same day and fixed the problem quickly. Thank you!
Charles RiveraCharles Rivera
05:11 01 Sep 24
Joseph Gutierrez came out And provided a very in-depth conversation on the systems they have for water softeners and carbon filter combinations. I was debating over another product with a different company and he very thoroughly explained the difference. This led me to decide on moving forward with their system, An exceptional employee, and I am sure the company appreciate his professionalism as much as I did.
Jeffrey TomJeffrey Tom
00:38 28 Aug 24
Jesus Gloria was awesome, knowledgeable, and very helpful in getting our AC system up and running. It's hot outside and this guy saved us. Thank you so much for all the help and support.
Benito EnriquezBenito Enriquez
22:48 27 Aug 24
Jesus Gloria did an outstanding job diagnosing our system and giving us a solution that's fair and affordable. A true professional!
Louis CastroLouis Castro
22:42 27 Aug 24
William , Goettl Technician is a Professional Highly Qualified Individual who performed his work in a skilled manner within a minimal amount of time .
teresa cruzteresa cruz
21:26 27 Aug 24
Frank M, was great he took the time to explain all the details of the estimate and explained what needs to be done. Thank you Frank!
Mario Legarde IIIMario Legarde III
00:41 21 Aug 24
Jeremy Ortega was excellent in his ways of explaining what my HVAC is doing during peak times of the day during summer. Great Customer experience overall.
Daniel MontoyaDaniel Montoya
00:28 21 Aug 24
Darrell Gonzales was very informative, honest, and knowledge. I am very satisfied with his work and would gladly appreciate if he was again assigned to service this AC unit.
Patrick FelanPatrick Felan
00:25 21 Aug 24
Darrell was very professional and did a great job diagnosing our AC system. We will be calling Goettel AC next time.
Jose CaroJose Caro
23:36 20 Aug 24
We were hearing hammering between the walls. Tyler came out to my home to perform an evaluation. After doing several tests he quickly found the issue. We discussed several options. I ultimately opted to have the problem fixed to avoid damage to other appliances. He completed the work in a timely manner.
Ernest ForemanErnest Foreman
23:29 20 Aug 24
Darrell Gonzales did an excellent job.
Nick ElemesNick Elemes
00:23 16 Aug 24
Peter helped a lot with explaining the root cause of our AC unit not functioning as well as it should be, and explaining why he recommended the fix/parts that he did. Took plenty of time to troubleshoot what was actually going on as opposed to just treating the symptoms, and explained in an easy-to-understand way what he found and how to fix it. He also gave good advice about simple DIY maintenance we can do moving forward to keep the system healthy! Goettl as a whole was very easy to work with and I was able to book an appointment as early as the day following my phone call. Great service from start to finish!
JoseJose
23:11 15 Aug 24
Excellent work, thanks Darrell Gonzales and Carlos Zapien
Aubrey DavidAubrey David
20:59 15 Aug 24
Andrew was an awesome and knowledgeable technician. He walked me through best and worst case scenarios. He was very informative offering multiple repair options. The best case scenario turned in our favor and we are back in business. Huge thanks to Andrew!
js_loader