Keeping Las Vegas cool (and comfortable) since 2012.
Our name may be hard to spell but we’re pretty easy to work with! When you want expert cooling, heating, and plumbing services, trust Goettl to do things the right way.
Schedule today. We’re here 24/7!
Home comfort made simple.
When you choose Goettl Las Vegas, your house always wins.. From HVAC to plumbing, we’ve got you covered.
Upfront & Flexible Pricing
Plus easy payment options.
Free Estimates & Second Opinions
Let us help you make the right choice.
Fully Stocked Trucks
Returning comfort to your home faster.
The RIGHT WAY Guarantee
100% satisfaction with every service.
Current Las Vegas Promos
-
$85 OFF ANY REPAIR
Expires in 29 days
-
$2,000 OFF AC/FURNACE
Expires in 15 days
-
$80 DRAIN CLEAR
Expires in 15 days
-
$1,000 OFF TANKLESS WATER HEATER
Expires in 15 days
-
$200 OFF TANKED WATER HEATER
Expires in 15 days
-
$350 OFF HYDRO JETTING
Expires in 15 days
-
$500 OFF ATTIC INSULATION WITH HVAC REPAIR & REPLACEMENT
Expires in 15 days
-
$750 OFF DUCT REPLACEMENT
Expires in 15 days
-
$89 FURNACE OR AC REJUUUVENATION®
Expires in 15 days
-
$89 WATER HEATER REJUUUVENATION® + FREE PLUMBING INSPECTION
Expires in 15 days
-
FREE DUCT CLEANING WITH HVAC REPLACEMENT
Expires in 15 days
-
FREE RO SYSTEM WITH TANKLESS WATER HEATER REPLACEMENT
Expires in 15 days
-
ZERO PAYMENTS, ZERO INTEREST UNTIL 2026
Expires in 15 days
What your Las Vegas neighbors have to say
We Wouldn't Use Anyone But Goettl
New Air Conditioning Unit Install
Had Goettl service our a/c unit for the past few years and they kept it running for us until today when we purchased a new one from them. We have always been Goettl fans, for their knowledge, patience, efficiency, and friendliness. I know we made the right choice with Goettl.
Service Provider
Paul and Robert
Efficient and Friendly
Installation of a new valve to shut water off to a condo unit
Jonathan came on time for the appointment to install a new valve to shut water off to my condo unit. He spoke to his supervisor and began work. He was able to figure out what was needed and ordered the parts from a coworker who brought out the parts. The two worked together once the parts arrived to take down some old piping and installed the new valve. They tested for leaks and made sure things were good. They even bled out air to make sure the water flow to my hydronic heating unit would be fine. They cleaned up and were on their way out soon after. They were efficient and friendly. Great service.
Service Provider
Jonathan
Quick and Professional Service by Jeff from Goettl
Assistance with an object obstruction in a toilet
Goettl is an "AWESOME" company! Jeff was a jewel, extremely knowledgeable, and professional! Can't imagine doing business with anyone else for plumbing needs! I called for assistance with an object obstruction in one of my toilets, and they were able to accommodate me with an appointment the same day!
Service Provider
Jeff
Proudly serving Las Vegas for the past 12 years.
Our team knows what it means to live in Las Vegas. With our scorching summers and surprisingly cool winters, trust Goettl to be your go-to experts for all your air conditioning, heating, and plumbing needs. We take home comfort seriously.
- Boulder City
- Paradise
- Summerlin South
- Blue Diamond
- North Las Vegas
- Sloan
- Henderson
- Enterprise
- Whitney
- Sunrise Manor
- Spring Valley
- And More!
We’re also in Reno
12
Years of Servicing the
Las Vegas area
119
Service Trucks available for the people of Las Vegas
168
HVAC & Plumbing Technicians
at your service
7000+
Local Members Using Smart Sadie Maintenance Program
Jo was very professional, use empathy and answer all my questions He went above and beyond and was prepare with the right tools to check others kind of differents problems my property has and I did not know .!He really knows his Job and went above and beyond because he does not only give you an estimate , but explain to you what is involve in it . You can feel that he enjoy it his job ... because his custoer service is " WOW ".Excellent ,Excellent customer service from him and the people who supprt him
Very professional. Excellent quality work. Everyone from the people who answer the phone to the service people who show up to your home are always very nice, professional and on time.
Ford was very professional.Roger was very professional as well. Let’s go Goettl.
Jeff Faulkner was extremely professional and courteous during his visit to our residence. Jeff explained very clearly all of the problems we were having and how to fix them. I look forward towards working with Jeff when he returns to make the necessary repairs. I give Jeff 10 stars.Marty Faber
Stevo was very professional and thorough. He made me feel at ease and explained everything, so I could understand what was good and what needed to be done.
![Kimberly Young [Liberty HS]](https://www.goettl.com/wp-content/uploads/ChIJPWiAMpbHyIAR0h7N_ZgN2KU_5817a756e7d622a8d527ca42b08b89bb.jpg "Kimberly Young [Liberty HS]")
Kalif and Chris were both very professional and helpful. They made you feel comfortable about the work needed for the system. And were very helpful and knowledgeable about our system. Thanks for sending them
Vadym was very friendly and thorough in his inspection. He was kind enough to change my filters while inspecting the vents. He was the best Goettl technician I've had at my home since Goettl installed my unit. True 5 star service. Thank you!
Corey Bohannon was super thorough and knowledgeable. He took the time to explain things to us. His work was excellent! I’m so glad we signed up with Goettl.
Great service on 2 occasions. HVAC job very good. Plus the dry wall job afterwards.
Kalif & Alberto. They were very thorough and informative. They answered all my questions and let us know exactly what would need to be done. Very kind and professional service. Goettl is the company we trust the most. Thank you!
Don't even know where to start. Everything was ABSOLUTELY PERFECT. Don't ever post anything about a technician, but had to for Julian C. GOOD JOB!!!!!!!. Not 5 stars but instead 10 plus stars. Keep up the good work.
The guys who came to service my heating unit were very professional and real gentleman. I will always refer your company to all my friends. Thank you so much.
I am nearly completed with what is a large residential plumbing project. Stevo was terrific! Very knowledgeable in diagnosing problems an adept at communicating the same. Jeff, the technician has been real easy to work with and has been very thorough throughout. The follow up during this project by both Stevo and Jeff are well deserving of these five stars!Just had follow up permit inspection by Jesus Gomez, quick and to the point. Big job successfully completed.
Kevin showed the utmost in courtesy, friendliness, knowledge, and professionalism in addressing our HVAC issues/problems.
Kevin Urrutia arrived on time and ready to conduct an inspection of our gas-operated HVAC system, part of which had stopped working, and to provide recommendations for work and/or replacement. Our system was original with the house (1995-2025 - not bad, but it had many "band aids" over the years) - we had just purchased the house in July. He said we could repair it to get a bit more life out of it, but it was destined to fail because it was well beyond its life expectancy, something we expected since it did not appear that the previous owner had provided any maintenance in 3-6 years. With help from the main office, he walked us through our options and answered all of our questions - he was remarkably well informed of system needs in this region, offered incentives for upgrades, and professional. We knew it would be expensive to replace the dual system and wanted to get something we would not have to worry about for a long while (this included maintenance). We opted for a five-star rated electric heat-pump system that we could add to our solar panels. it turned out to be way more than we anticipated, but it is an investment in our home that we intend to enjoy for many years to come. Thank you to Goettl for their prompt response to our call for service and for sending a knowledgeable technician who was able to walk us through and explain the entire process.
After a few issues of obtaining warranty information, which has now been resolved, I am ready to post my review.2 months ago they installed a new air conditioner and heating system. So far so good. Everything seems to be working great, and these new energy-efficient units have saved me some money.The installers were very friendly and did a great job. In the beginning, the salesman clearly explained everything so I was convinced to go forward with the project.They have easy financing available. I would certainly recommend Goettl to my friends and family.
Izaias and Pedro are truly miracle workers! There was an issue with a 3rd floor broken pipe, and Goettl truly went above and beyond in every way to make it right. Because of the flood, not only did the water problem need to be solved, but dry wall needed to be cut out and patched, walls needed to be sanded/evened out, a ceiling needed to be repainted, and several paint colors and textures needed to be matched. Pedro and Izaias went the extra mile, making multiple trips to the paint store and eventually finishing a job that made a disaster look brand new. We’re already Sadie members, and we plan to remain card-carrying Goettl customers for life. Their people and their work is simply a cut above their competitors.
Andrew was great! Knowledgeable and took his time with my kitchen valve replacement
I had a clogged sink and contacted the company for a quote and to assess the issue. From the start, their customer service was exceptional. They arrived promptly and maintained excellent communication throughout the entire process. It was determined that I had a severe clog in my kitchen line, requiring them to cut out a section of pipe to clear the blockage. Cameron and Michael went above and beyond to ensure I had a positive experience, thoroughly explaining each step of the process. I would definitely rate this service 5 stars.
Came out and completed it in 2 min. Saved me a bunch of time and hassle. I was about to pull it and I probably would've broken some tile. Corey came out and was awesome. Told me about other products I was interested in. Glad I called them.
![Melissa Byars [Katz ES]](https://www.goettl.com/wp-content/uploads/ChIJPWiAMpbHyIAR0h7N_ZgN2KU_324bbef8e8ae060d4cb770e9a8144d79.jpg "Melissa Byars [Katz ES]")
The Goettl rep showed up at a great time. He was friendly, efficient, and careful.
Corey the drain specialist came out today and was amazing. Not only did he fix the issue, but also took his time explaining the fix. When he left I felt more knowledgeable about my sinks and drains. Would recommend 10/10
All the service men have been gentleman they do a great job they’re friendly. They are helpful and I certainly appreciate it.
Jeff Faulkner couldn’t have been more knowledgeable about what he was doing and the nicest and most helpful person ever. I would definitely use him again if I needed a plumber. Thank you for sending him.
![Patchara Haddad [Carl ES]](https://www.goettl.com/wp-content/uploads/ChIJPWiAMpbHyIAR0h7N_ZgN2KU_3203de557efa6c7a737ca64dcf5c279a.jpg "Patchara Haddad [Carl ES]")
Camren was awesome! Showed up on time. Did the job with expertise and solved the issue quickly at a great price. Thanks Goettl!
Adrian Avila did a great job, he did a thorough check of our system. He took time explaining everything he checked and gave an honest assessment of how things are working. It was much appreciated and would highly recommend him.
He was very professional and pleasant. He explained everything in detail and provided me several options.
They were great very friendly and quick if I ever have a problem with my plumbing or heating or cooling I'll be calling them
They are professional, timely and do great work. More expensive than others but you get what you pay for, I want it done right!
Had a great experience with Brandon Pletsch. He was friendly, knowledgeable and I will definitely be requesting him the next time I need any service from Goettl.
Carlos D was great. Good communication, friendly, professional and efficient. Explained what he was doing and was clean. Thank you!
He was kind and understanding. Not only is he a asset to the company,I will advise your company to others.
Amazing work by Corey Bohannon he was kind and explained everything to me. Definitely worth the price. Will be using Goettl again
My plumbing technician, Plamen Cholakov, was excellent! Very knowledgeable and helpful to explain my R/O system operation. Thank you Plamen!
TAI did a great in giving me my option on a new RO system for our house. Heas most cordial and personable, and knows his job very well. We appreciated his advice.Thanks
Jeff is an asset to your company. Very knowledgeable and helpful in helping to prevent any plumbing disasters in our home.
I had two excellent furnace professionals at the house today.They corrected the oversight of the previous worker. This was possible because of the expertise of George and his assistant.I stay with the company because of its qualified staff.
Reliable good service. Costly repairs. But rather do it than be in the heat.
Brendan did a fantastic job and put me at ease concerning a gas issue. Highly recommended!
I tried another company who nickel and dime me last year which resulted in calling Goettl to fix their mistakes. I can't say enough about Geottl and their professionals! I don't trust anyone else with my AC/Heating and Plumbing needs!
Brian Guerra was very nice and professional during my AC diagnostic. He went through possible solutions and is very happy with his honesty and professionalism.
Steve was very thorough in his inspection. He identified a number of plumbing problems,and did a great job of explaining all of them. He then started repair of the most serious problem. Whilrle doing this he ran into unexpected problems that required an extensive search for various pipes and fittings. He worked many hours correcting the problem. From start to finish he was very professional . I recommend him for any plumbing job. He has a very professional attitude towards all aspects of the job.
Andrew did an excellent job. Very knowledgeable and polite, would be happy back again.
Kalif Silva is very polite and does a great job! Very precise of what’s going on and how the HVAC system works. Good to know for him what to prepare in the future. Thank you kalif !!
Carlos troubleshot the heat not turning on and fixed my heat! Great personality and knowledgeable!
Andrew Juan was professional and well spoken, easy to understand the situation in our house. He gave my plumbing system thorough attention and clear explanation about the functioning systems in my home.Additionally, his advice for maintaining our plumbing was invaluable.
When Josias arrived I had no heat and the AC worldly turn on either. After trying obvious things like the circuit breaker, it was discovered that the “mother board” was fried. Thankfully, it was under warranty, but not the labor. Just happy to have a working system again. Josias was friendly, professional and am overall exceptional representative of Goettl.
Antoine went above and beyond to ensure our system was working properly! We really appreciated his customer service. He walked us through the process of the AC system to ensure we knew exactly what was going on. We look forward to continuing to work with Antoine and Goettl in the future.
Had a PM done on my water heater and plumbing by Chris Churchill who was the technician! He was very professional, personal and took time to answer all my questions. I decided to upgrade the water heater and Chris walked me thru all the new upgrades! Today Chris and Jason returned to install the new water heater. I am very pleased with the new unit and both Chris and Jason made sure I understood all the new additions. I am pleased with Goettl as the technicians are professional as well as the office staff who took the time to call me back when I had questions concerning the contract.
Carlos Diaz was knowledgeable and performed my yearly Heating inspection in timely manner. He was friendly and explained my options for upkeep. Definitely happy with my Goettl service.
Again, your employee Chris went above and beyond. Appreciate his quick response and knowledge. He was very helpful.
Kahlif is the guy you and I want doing your hv/ac service EVERY Time! He’s punctual prepared , knowledgeable and extremely service oriented! As long as he’s their tack. I will stay with Goettl!
Very friendly, approachable person. Was done very quick. Very satisfied on his work.
SteveO did a fantastic job! He explained everything in a way that I understood. Very knowledgeable and thorough.
Daniel did a great job, explained everything that he was looking for. Shared the video with me and told me what took place. Thank you
Larry arrived quickly to clean out a shower drain and the work was done efficiently. He also fed a camera down my drains to verify the conditions and shared the results . Much appreciated!Thanks Larry!
Kalif was informative, friendly and very professional. I will request him for future system maintenance.
I have used this company in the past. Each time has been quite a pleasure. The last technician was Adrian Silva. He was very pleasant to work with, knowledgeable and very professional. I highly recommend this company and their technicians.
Brandon Moreno was very professional in getting my furnace serviced. He is an asset to Goettl AC &PLUMBING
Tai was very likable and professionalHe explained in detail what he was doing and gave us an estimate for potential repairs
Our Goettl technician Kalif was excellent. Answered all my questions well, explained all work. Very pleasant. Thank you.
New review 11/7/24 -my heat wasn’t working so I called to get someone out to check what is wrong. Brandon Moreno came out to my house. First, he was very personable and polite. I am a single woman living alone and I felt instantly comfortable with Brandon. He did a lot to figure out what the problem was and then he was able to explain (with pictures and a bad piece of tubing) what exactly was wrong. Then of course, another worst case scenario. There is something about the Goettl techs and office people that make you feel a little better about having to spend the money to fix these home problems. Basically I needed a whole new system. Brandon sat with me and we talked about it all. He called up Jeremy who was also very nice and helpful when it came to payment and what system would be the best for me based on how many zones I have and how long I’ll be in the house and the most energy efficient. Brandon was letting me know things I didn’t even know to ask. He truly did go above and beyond. He asked me a few times if there was anything else I needed, any other questions, and even called after he left to let me know the replacement team was on their way. I feel very comfortable and trust Goettl and especially Brandon. He is a great part of your team and I’m grateful he came out today and helped put me at ease. Thanks again Goettl and Brandon!This is the first time I’ve used Goettl. I am extremely impressed so far. Had an issue with my shower drain. Turned out worse than I thought. Andrew my tech went thoroughly through everything he was doing explaining it all to me so I understood. He gave me options of what to do. In the end, despite the fact that the worst scenario with my drain is what happened, the company was able to get me a great price. So happy I chose them! And thank you to Andrew and John. You made this experience a little more palatable by your customer service.
Had great service with Jeff Klunder in my home this week on multiple issues-very thorough and professional!
I had a water heater leak that flooded my entire garage and I had very fast service the same morning I called . The plumbers Stevo & Texas Chris where very professional and courteous. They also helped me with applying for credit to pay for the work . I highly recommend them to fix your plumbing problems. It was a bit expensive what their company charged but every other plumbing company will charge around the same . I’m just happy my house is functional and I got hot water again ! I’m grateful to them that it was fixed the same day.
I was in need of a plumber today for backed up sewer line. I called Goettl and they were very prompt in send a plumber to my home. I had the pleasure of working with Mike C. He arrived promptly after notifying me he was in his way. He was very kind and professional. He inspected each bathroom toilet, tub and shower. He inspected the main outside the house. He explain what he found and gave me an estimate. He explained what work needed to be done and how it would be performed. He let me observe to see what was causing the blockage. He took care of the clog issue and when we went back inside to make sure all toilets, tub and showers were working properly we notice a leak under the master toilet. He corrected the issue and put in a new wax ring and reinstalled the toilet. Mike took his time was respectful of our home and did an excellent job! This was a very positive experience and Mike made the whole thing much easier to deal with. I would definitely recommend Mike and Goettl if you are in need of a plumbing service. Thank you Mike!
Very professional and polite. Jerrik did a wonderful job. Let me know all my options. Helped to keep the price reasonable. He cleaned up nicely. All in all a great experience.
Zachary, did a great job, explained all he did and full info on new sencers
Jeff was an absolute gentleman, professional, knowledgeable and very friendly. He is a real asset to Goettl.
Awesome service and technician was amazing and very knowledgeable and helpful thank you.
Andrew was helpful, solved our problem, and came in under budget. Have used this company for plumbing and previously for A/C. Will hire Goettl again!
![Suzanne Hall [Alamo ES]](https://www.goettl.com/wp-content/uploads/ChIJPWiAMpbHyIAR0h7N_ZgN2KU_eb9ac635d21328ff112df02d82f41270.jpg "Suzanne Hall [Alamo ES]")
Sam Jones was the best technician I have ever had from Goettl! Very professional and honest. I will ask for him for all future inspections and necessary repairs.
Mr. Ford did a great job!!! Very nice and cordial guy, and a great expert in plumbing!!Thank you
Jeff Klunder was professional and proficient in his work. He was a pleasure and I highly recommend him and his work.
![Stacy Moore [Stanford ES]](https://www.goettl.com/wp-content/uploads/ChIJPWiAMpbHyIAR0h7N_ZgN2KU_8a8dde1608071a0374d952d3c8c0acac.jpg "Stacy Moore [Stanford ES]")
Jeff was great. He remove the nasty clog of hair and product. He showed me where to get the parts needed (down to the aisle and bin ). Loved the flashlight and my dogs loved the Goettle dog toys. Thank you
Your rep. Was polite, friendly and knowledgeable. I'd recommend you to anyone.
Robert was very professional and courteous. He explained he would be performing an inspection of all the plumbing throughout our home. The inspection went well and he made important recommendations that could really help us in the future. Thanks again Robert
Kalif was great. He explained everything in easy to understand terms& told me what he was doing and why.
Brandon Pletsch arrived on time and was meticulous about checking all the plumbing lines in my home. He answered all my questions with patience and in detail. Goettl is fortunate to have him on their team.
Would highly recommend. I broke a line and Camren was at my home in an hour and had it repaired. He even heat wrapped a side yard line that was baking in the sun. As a new home owner, he answered all my questions and provided excellent education, even for things he was not there for.
Ford Bhirdo the Goettl home service technician was very professional and knowledgeable, of the job that needed repair. My kitchen faucet needed to be replaced, I'm on a fixed income so Ford worked out a price that I could afford.He was very fast and efficient in installing the new faucet. I am totally impressed with his workmanship. If I have more repairs to be done for my A/C or plumbing in the future I won't hesitate to give Goettl a call. Sincerely, Jamie Sue Hupp
Camren was great! He was very communicative and friendly and made sure to explain what his findings were in detail.
Stevo was very knowledgeable and looking out for me he was very nice to talk to and explained all of my concerns and questions he made me feel like no question is a stupid question we would be in a better world if everyone could be like him
Ricky completed a check of my HVAC and installed the smartsadie. Ricky was very professional, knowledgeable, and a great communicator. This was a great experience and I recommend Goettl and Ricky and his coworkers.
Katie was really good. He checked every inch and was confident and very knowlegable. Send us him anytime.
Avo was friendly and knowledgeable. I have an older system, Avo did not immediately prescribe a new system. He checked out everything and seeing that it was all in good working order made a few recommendations on future maintenance that could come up and was done.
Goetal is excellent in everything they do! I would highly recommend them❗️Their kindness and generousity was beyond anything I could have imagined. Thank you from the bottom of my heart. The techs you sent out were amazing and efficient…so very orofesssional.
Lex came to do an AC tune-up and walked me through photos and a helpful drawing of the air cooling process in my home. No pressure on purchasing and provided me with all the information I needed to make an informed decision.
TAI FERNANDEZ ,GOETTL PLUMBING TECHNICIAN WAS EXTREMELY PATIENT ENOUGH FOR ME TO UNDERSTAND THE PROCEDURE FOR MY WATER HEATER. MR. FERNANDEZ PROFESSIONALISM, AND DEAMNOR SHOULD BE AN EXAMPLE FOR YOUR CURRENT AND FUTURE EMPLOYEES.RESPECFULLY SUBMITTEDDARRYL H.
Avo took great care of our home AC. Thank you, Goettl for investing in your people so they can take care of us.
Jeremy did a very good job fixing our AC unit. I was pleasantly surprised to get an appointment the same day I called Goettl.
I have.hsd a wonderful experience with the Geottl team lead by Jonathan Diaz. All members of his team are very courteous and polite. They came to work every day with a smile on their face and eager to work despite the 105 degree weather. They are hard workers and dedicated to getting the job done and done correctly. They all seem to work well together. At the end of the day, they cleaned up their work area. Jonathan and all his team members are an asset to Geottl. I would certainly recommend Geottl and give them high marks.
Robert Burrer was very professional, friendly and well knowledgeableThank you
Ford did an awesome job, can't recommend enough. Fixed my plumbing issues quickly, and explained to me what had gone wrong for me to get to that point. 10/10, 5/5, I'd give him a perfect score no matter the scale.
Very satisfied with service. Technician was very professional and knowledgeable.
Sam Jones was my tech today he was very informative. Let me know exactly what he was doing. Showed me the parts. I will be Requesting Sam for future appointments..Linda M
Ricardo has good customer service. Only thing can be a better experience is if he's able to install the smart sensors but he ran out and won't be available again until September 1st? That's a long time for something that the company advertised their Sadie Membership. Someone will call me back to setup another appointment. It would have been better if it was installed on the same appointment so I don't need to take another day off.
Zachary arrived on time, was friendly and knowledgeable regarding our unit. He was quick to address the presenting needs.
Kevin from Goettl Air Conditioning is a top-notch professional. His attention to detail, dedication, and work ethic are unmatched. Kevin went above and beyond to ensure our project was completed on time and to the highest standards. His communication throughout the process was excellent, making the experience smooth and stress-free. Highly recommend Kevin for any construction needs!
Zachary was very helpful, made sure we understood how the smart ac works and tools us through the steps to download and use.
Jose was very helpful, informative and his customer service was excellent!
Junior was awesome and so straight forward with the whole process. I have confidence knowing that my AC system is in good working order after Mr. Jimenez stopped by!!
Our ac went out Sunday night and Daniel Stewart was able to come out and check it Monday morning. He was quick to respond and very responsive to any questions we had. He was very helpful and made our experience less stressful. We were very happy with the company overall.
I would like to express my dissatisfaction with the ongoing leak issue in my house, which has caused significant disruption for over a month. The leak was inadvertently caused by your technicians while replacing the shutoff valves. As a result, I have been without a functional bathroom sink for an extended period. I had requested the yearly summer service from Goettl, during which I specifically asked for the water heater to be flushed and all the emergency water shutoffs to be replaced due to concerns about the quality of the materials used. My intention was to prevent any potential leaks. Despite receiving a high quote, I decided to proceed with the repairs and opted for financing to cover the costs. Several weeks later, I was in my kitchen when I felt a drop of water hit my head. Upon looking up, I observed water leaking from my kitchen light fixture. I proceeded upstairs to the bathroom above and discovered a leak at the connection of the shutoff valve, rendering it ineffective. Consequently, I was compelled to turn off the water supply to my entire residence. I contacted the service provider to rectify the issue, which was evidently caused by their actions. However, they informed me that they were unable to dispatch anyone for three days. As an interim measure, I was advised to keep the water turned off except when necessary. This meant that every time we needed to use the bathroom, shower, wash our hands, or cook, we had to manually turn the water on and off. I found it perplexing that they advertised same-day service on social media, yet it took three days to resolve an emergency situation they had created. Additionally, I questioned the value of my membership and VIP service. Three days later, a technician finally arrived to fix the leak. During the visit, I inquired about the possibility of an inspection for water damage. They obliged, and a separate company arrived the same day to place large, noisy blower fans in my kitchen and upstairs bathroom. The blower fans were present in my residence for a week. Subsequently, the fans were retrieved, and I was informed that a different company would contact me to address the necessary repairs to my kitchen ceiling and replace the upstairs sink, which had been relocated to my garage during the initial blower installation. Several days passed, and an individual arrived to assess the damage and provide an estimate for the repairs. I was assured that I would be contacted shortly thereafter. However, nearly two weeks elapsed without any communication, prompting me to reach out to Goettl to inquire about the status of the repairs. I was told someone from management or corporate would contact me, in which they still havent to this day. In response to my call though, an individual arrived the following day to initiate preparations for the sink installation and indicated that he would return the next day to complete painting downstairs. Following the departure of the initial contractor, his supervisor arrived to check on the progress. She was caught off guard at the bathroom sink's continued presence in my garage, which had persisted for a month. I was informed that the painter would return the following day, and a separate individual would arrive to retrieve the sink, with the repair scheduled for Monday. However, the entire weekend passed without any sign of the expected personnel. Despite the arrival of Monday, no communication was received in the form of calls, texts, or emails. Consequently, on Tuesday afternoon, I contacted Goettl to inquire about the status of the situation and request their assistance in reaching out to the responsible parties. I declined their offer of an appointment on Wednesday, reiterating the circumstances. The representative assured me that they would attempt immediate contact, and I should anticipate an update the folIowing morning. Today almost noon and still nothing! I would absolutely not recommend! Dishonest and not Reliable!
I was very pleased with the service I received from Goettl Plumbing and their technician Roman C. The process started with a courtesy call from the Goettl dispatch team letting me know that Roman would be arriving shortly, which I really appreciated. It's great when a company provides that kind of advance notice.When Roman arrived, he was very friendly and courteous. He took the time to explain exactly what he was there to do and then proceeded to complete the repair task. The installation went smoothly as planned, and Roman also performed all the necessary final checks to ensure there were no leaks.Overall, I am very satisfied with the service provided by Roman and the Goettl team. They were professional, efficient, and took the time to make sure the job was done right. Most importantly, they were able to restore my instant hot water, which I'm grateful for. I would definitely use Goettl Plumbing again based on this positive experience, and I recommend their services, especially if you get the chance to work with Roman.
He was very Polite and Respectful , and Amazing at his job. Can I please have a copy of my receipt. Thx
Jeff was very professional, polite and informative. He arrived within the hour as promised and efficiently diagnosed the problem and gave me my options. I felt like he genuinely cared for me and my situation. I needed restoration and he contacted a reputable company for me. He went above and beyond my expectations and I will definitely use this company again and request Jeff Faulkner.
Brian is a very professional Tech. He explained everything well and was very efficient. We will be using Goettl in the future
Zachary was amazing and early to the appointment. Professional and fully explained the entire process. I will absolutely use Goettl again due to the experience from Zachary.
Buying a new air conditioner for my home was not something I was expecting to do this summer, but when mine broke, Goettl truly saved the day.I had a few quotes done that were referred to me by my home warranty company, and they were not good experiences. I felt pressured and just didn't feel great about things.When I reached out to Goettl, the entire experience was good, from working with them to figure out what I needed to the installation. They were able to get my new unit installed the next day, and I felt very comfortable with the purchase I made.Stephan made sure to go over my options with me and ensured I was getting exactly what I needed. The guys who came out and did the installation were great. They arrived right on time and got straight to work. They were very careful moving through my home, worked fast in the ungodly heat that I'm sure was in my attic, and even swept up the house when they were done. They exceeded my expectations for the entire experience.
I was pleasantly surprised when I called for appointment and they arrived same day. Larry was very knowledgeable and explained what was needed and how it would be done. So far I'm pleased with the company.
Great customer service! He explained and showed me the issue very clearly.
Josias could not have been more professional. Great Technician from a Great Company
