Austin Water Heater Repair
From traditional tank water heaters to tankless units and point of use (POU) – also known as hot water on demand or instant-hot – heaters, Goettl’s team offers expert Water Heater Repairs, service and installation. If you’re experiencing issues with your water heater or need repairs for a solar water heater, we can help you get your home’s water running smoothly again. For more savings, and year-round support check out our Smart Sadie membership.

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Our Water Heater Repair Services
A broken water heater may be more than an inconvenience – it can be a dangerous situation that just can’t wait. That’s why Goettl offers prompt, professional repair services 24/7. Any time day or night, our call center will connect you with an available plumber right away for repairs and service.
Common Water Heater Repairs We Handle

If your water heater needs more than a simple repair, we can help you evaluate your options and find a suitable replacement for your needs and budget. With our decades of experience, you can trust that we’ll work with you to find the best solution
The Smart Sadie® Maintenance Plan
Join the Smart Sadie® Maintenance Plan for Year-Round Water Heater Protection and 24/7 SmartAC sensor coverage to see the health of your Water Heater system in real time, catching system decline or errors as soon as they happen.
When it’s time for a repair, Sadie Members receive:
- 10% off all repairs—save money when unexpected issues pop up
- A two-year warranty on all parts and labor
Our Smart Sadie Maintenance Plan also comes with one FREE Water Heater Rejuuuvenation® every year—safeguarding your water heater’s longevity and performance and reducing the need for costly repairs. For $19/month, you’ll get ongoing protection that goes beyond a single tune-up, ensuring your water heating system runs at optimal performance all year long.
- One FREE Water Heater Rejuuuvenation® every year* ($129 value)
- Early problem detection—real-time monitoring catches issues before they become expensive repairs and emergencies
- Water leak alerts—protects your home from water heater-related leaks and damage
- No emergency evaluation fees—ever
- Priority scheduling
Learn more about the Smart Sadie Maintenance Plan

Sadie Repair Credit Program
There’s nothing worse than paying for a repair only to have your system die shortly after. Sometimes trusted appliances reach the end their functional capacity unexpectedly. If a repair leads to replacement within one year, Sadie members can use the cost of a repair as credit towards new equipment up to $2,500, saving you the cost of most common repairs completely. Additionally, for each month of your Sadie membership, $10 accrues as a credit towards any future new equipment purchases.*
Still have questions? Use the Smart Sadie® Maintenance Plan hotline below to speak with our friendly agents.
Goettl Air Conditioning and Plumbing – Austin
3600 Silver Dollar Circle,
Austin, TX 78744
You can call us for assistance 24 hours, 7 days a week.
A message from the plumbing manager:
We do things the right way, not the easy way.”

Austin PLUMBING Manager
3
Years of Water Heater Repairs in
the Austin area
10
Plumbing Service and Installation Trucks serving Austin
14
Expert Local Plumbers
at your service
1400+
Neighbors Using The Smart Sadie Maintenance Program
Signs Your Water Heater Needs Repair
Changing Water Temperatures
Austin’s volatile weather and hard water can wreak havoc on your water heater, leading to sediment buildup that coats the heating element and leaves you with fluctuating water temperatures. Regular maintenance, such as water heater flushes, can help your water heater stay clean and reliable.
Water Discoloration
Rusty or discolored water can come from corrosion inside your water tank or sediment accumulation. Austin’s water conditions can accelerate this process, leading to poor water clarity and taste – even health hazards. If you notice discoloration, contact Goettl for an inspection to ensure your water supply is safe.
Lack of Hot Water
If your hot water isn’t lasting as long as it used to, it could be caused by a malfunctioning heating element, a failing thermocouple, a faulty gas control valve, or a broken dip tube. If you use your hot water a lot, you may notice these issues more. Our team can diagnose and fix your water heater and ensure you enjoy a steady stream of hot water.
Strange Noises Like Banging, Popping, or Rumbling
Water heaters make noise during operation, but loud popping, rumbling, or banging sounds are a cause for concern. This may be caused by sediment buildup, which cause steam buildup and popping bubbles. Underground leaks can also make noise that sounds like running water, even if you’re not using your plumbing, as well as malfunctioning components.
If you have a malfunctioning pressure relief valve or building pressure inside your tank, it can cause whining or humming sounds and a potentially hazardous situation. Pressure can cause your tank to explode or leak, so make sure you address this problem as soon as possible.
Leaks or Bursts
Water heater leaks can happen if you have too much corrosion or sediment in your tank, loose plumbing fittings, or a failing pressure relief valve. You shouldn’t ignore leaks, because they can cause water damage, a lot of water waste, and possible health hazards from mold and mildew.
Thermostat Issues
The thermostat controls the temperature of your water heater’s water supply. If you’re experiencing fluctuating temperatures or cold water when you’re expecting hot, a malfunctioning thermostat may be the culprit. Our experts can recalibrate or replace it to ensure your water is the right temperature.
Pilot Light Issues
A pilot light that won’t stay lit or won’t ignite can be caused by venting issues, gas supply problems, or a failing thermocouple. Our technicians can inspect these components and perform any repairs to ensure it operates safely.
Gas Control Valve Malfunction
Your wáter heater’s gas control valve regulates the flow of gas to the burner. If it fails, you can have inconsistent heating or cold water. If you’re having problems with your water heater’s heating, contact us to inspect, repair, or replace the control valve.