We do things the right way, not the easy way._^®

Our AC recently went down, and Parker from Goettl Heating, Cooling & Plumbing came out to diagnose the issue. From the moment he arrived, he was incredibly kind, professional, and helpful. Parker took the time to thoroughly inspect our system and clearly explain the problem, even providing photos so we could better understand what was going on. He was extremely knowledgeable and patient, answering all of my questions in detail. He also took the time to explain everything over the phone to family members who are helping with the repair decision process, which was greatly appreciated. What stood out most was his willingness to stay as long as needed to ensure I fully understood the issue and all of the available repair options. At no point did I feel rushed. His kindness, patience, and genuine desire to help made a stressful situation much easier to navigate. I am very grateful for Parker’s outstanding service and would highly recommend him to anyone needing HVAC service. Thank you, Parker, for going above and beyond!

Great service. Jeremy was great. Answered all my questions. Found the problem quickly. He was very knowledgeable. GOETTL is great too. Came out same day I called them. On Sunday too. Will use them again. Looked up price of part they installed. Price of part part and what they charged. Wow.

Tristan was wonderful, explained everything that was needed to help keep our unit to work efficientely over the long run, polite and did a great job for us, thanks again Tristan!

Hector from Goettl Air Conditioning and Plumbing provided an outstanding service experience. He was extremely professional, knowledgeable, and took the time to thoroughly explain everything about my HVAC system in a way that was easy to understand. I never felt rushed, and he made sure all of my questions were answered. What really stood out was Hector’s friendly personality and genuine commitment to helping me make informed decisions. He also shared several helpful maintenance tips and best practices to help extend the longevity and efficiency of my AC equipment, which I greatly appreciated. It’s refreshing to work with someone who is not only highly skilled but also courteous and customer-focused. Hector’s attention to detail and dedication to excellent service made this a great experience from start to finish. I highly recommend Hector and Goettl for anyone needing HVAC or plumbing services.

Follow up: There was a small leak in one of the copper fittings in my new water softener install, but I called Goettl on a Sunday and Jeran was able to come back the next day and fix the leak at no cost. He also replaced the bathroom faucets at the same time and saved us both a separate appointment! Caelin did a thorough inspection and was very helpful in going over information on repairs.

I had a great experience with Goettl for my recent a/c unit replacement. They were very friendly and professional and explained everything. They even brought a stuffed animal for my dog! A+ service, highly recommend.

Dylan was great and went above and beyond on our service today. Showed a great amount of experience and both recommended and performed repairs flawlessly.

I had an outstanding experience with Goettl and highly recommend them! From start to finish, the team was professional, courteous, and genuinely cared about providing excellent service. They completed the job efficiently, cleaned up after themselves, and made sure everything was left in perfect condition. What impressed me even more was their follow-up—they came back to check that everything was working properly and that I was completely satisfied. They also showed incredible kindness by helping my son carry a mattress upstairs when I wasn’t able to do it myself. That small act of generosity meant so much and demonstrated the type of people they are. It’s rare to find a company that combines quality workmanship with exceptional customer service, but GoTel did exactly that. I truly appreciate their professionalism, attention to detail, and willingness to go the extra mile. I would absolutely recommend them to anyone looking for reliable, caring, and top-notch service!

Joe, our technician was great! Very professional and knowledgeable. We had an outdoor water leakage problem and he quickly fixed it. He gave us a professional review of our current home water system and provided us with a solid understanding of our options. We enjoyed his company and would surely like him to be the technician for us the next time we call.

I had the best experience today with Goettl air conditioning! My tech was Robert Rodriguez. He is professional and friendly. He explained everything to my understanding. Not having a functional a/c is very stressful but thanks to Goettl I have peace of mind and a cool home! Thank you so much!!