We do things the right way, not the easy way.®

Trusted since 1939. Licensed, certified, and local experts in air conditioning, heating, and plumbing-ready when you need us most.

Rest easy knowing your home comfort needs are our priority. From HVAC to plumbing, we’ve got you covered.

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Current Goettl Promotions

  • before and after shot of a bathroom sink once mini-jet has been performed.

    $299 MINI-JET DRAIN CLEAR

    Expires in 20 days

    Our residential $299 Mini Jet Drain Clear service* is for a single line, clog.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • Goettl Worker Guidance for Furnace Issues

    $2,200 OFF NEW HVAC SYSTEM

    Expires in 20 days

    Enhance your residential home comfort while saving up to $2,200 on a new HVAC system*!
    * See Terms

    *Limited to 5-star full system (Furnace or AC only). *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • heating

    $129 AC REJUUUVENATION®

    Expires in 20 days

    Our exclusive six-step AC maintenance service to extend the life of your AC unit*!
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl june clean air offers coupons 03 129 furnace reju web

    $129 HEATING REJUUUVENATION®

    Expires in 20 days

    Heating Rejuuuvenation® is our preventive heating system maintenance inspection*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl june plumbing offers coupons 03 129 WH reju web

    $129 PLUMBING REJUUUVENATION®

    Expires in 20 days

    Our residential tanked hot water heater system flush that includes a plumbing inspection*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • Mom and toddler drinking water in exercise gear

    10% WHOLE-HOME WATER PACKAGE

    Expires in 20 days

    Whole Home Water Package*; tankless water heater and whole home water filtration system.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • Goettl technician inspecting a sink

    $80 DRAIN CLEAR & CAMERA INSPECTION

    Expires in 20 days

    Our $80 Drain Clear service* includes complimentary camera inspection.
    * See Terms

    *Reasonably accessible cabling of a single line, with ground level residential access, any additional work needed will be quoted. Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl june general offers coupons 02 5 seniors web

    $599 WATER HEATER RENEWAL SPECIAL

    Expires in 20 days

    Safety relief valve check, tank flush, anode rod replacement, drain valve replacement*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • 10307 25 Smart Sadie graphic block 01

    $25 CREDIT TOWARD AIR FILTER

    Expires in 20 days

    Smart Sadie Members Only – Annual $25 Air Filter Purchase Voucher*.
    * See Terms

    *Supply of air filters are not included in the program benefits. Filters shipped from 3rd party supplier.

  • DSC06624

    $499 DUCT CLEANING SPECIAL

    Expires in 20 days

    Goettl’s expert residential duct cleaning service of your accessible duct system*. Call for details.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • img9

    $50 OFF ANY HVAC OR PLUMBING REPAIR

    Expires in 20 days

    We are offering $50 off any residential HVAC or Plumbing repair!*
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • Goettl23 Furnace SP 028

    $50 OFF ANY HVAC REPAIR

    Expires in 20 days

    We are offering $50 off any residential HVAC repair!*
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • Goettl technician inspecting a sink

    $50 OFF ANY PLUMBING REPAIR

    Expires in 20 days

    We are offering $50 off any residential plumbing repair!*
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • waterheater

    10% OFF TANKLESS WATER HEATER

    Expires in 20 days

    Save 10% off a brand new tankless water heater* for always-ready hot water supply.
    * See Terms

    *Offer available at select locations (Offer not valid for Austin or San Antonio branches). Offer cannot be combined with other discounts, promotions or coupons.

  • goettl june general offers coupons 02 5 first responders web

    5% DISCOUNT FOR FIRST RESPONDERS

    Expires in 20 days

    Eligible first responders receive a 5% discount on services*. Valid ID required.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • senior couple managing finances

    5% DISCOUNT FOR SENIOR CITIZENS

    Expires in 20 days

    Customers aged 65 and older receive a 5% discount on services*. Valid ID required.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • military discount 5 percent

    5% OFF FOR ACTIVE MILITARY & VETERANS

    Expires in 20 days

    Active-duty military personnel and veterans receive a 5% discount on services*.
    * See Terms

    *Valid military ID or proof of service required. Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • blown in insulation attic

    ATTIC INSULATION UNDER $100/MONTH

    Expires in 20 days

    Better Comfort. Lower Bills. Up to 1500 sq feet, 7 inches of blown in insulation*.
    * See Terms

    *Offer available with approved credit through participating lenders. Monthly payment amount is based on financing terms, which may vary. Additional fees, taxes, and installation costs may apply. *Offer only available at specific locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • Goettl plumber talking with client about the work done on their kitchen sink.

    CAMERA INSPECTION WITH DRAIN CLEAR

    Expires in 20 days

    Get a complimentary residential camera inspection with your Drain Clear service*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl residential duct services 3

    COMPLETE DUCT CLEANING $40/MO.

    Expires in 20 days

    We Clean, Seal, and Sanitize your Ducts, and include a high efficiency filter*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl june general offers coupons 02 comp est web

    COMPLIMENTARY ESTIMATES

    Expires in 20 days

    Complimentary Estimates and Second Opinions*, no pressure.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl residential water testing 2

    COMPLIMENTARY WATER QUALITY TEST

    Expires in 20 days

    TDS testing performed* (Chlorine levels and Calcium hardness). Results shared immediately.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • DSC06624

    DUCT CLEAN, SEAL, & SANITIZE FOR $2/DAY

    Expires in 20 days

    Clean, Seal, and Sanitize your Ducts, and include a high efficiency filter*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • couple on couch balancing budget promo get pre approved

    GET PRE-APPROVED FOR FINANCING

    Expires in 20 days

    GoodLeap® offers flexible payment options* and use a soft credit check until funding.
    * See Terms

    * Offer available with approved credit through participating lenders. Limited time offer. Valid only with qualifying systems. Restrictions may apply. Offer is subject to the availability of equipment and the location of installation. Not to be combined with any other offers, discounts, or previous purchases. Subject to credit approval.

  • mom and baby figuring out finances

    NO PAYMENTS, NO INTEREST 'TIL 2027

    Expires in 204 days

    Enjoy total home comfort today with ZERO payments and ZERO interest until 2027!*
    * See Terms

    * Offer available with approved credit through participating lenders. Limited time offer. Valid only with qualifying systems. Restrictions may apply. Offer is subject to the availability of equipment and the location of installation. Not to be combined with any other offers, discounts, or previous purchases. Subject to credit approval.

  • photo blown insulation 183779679

    UP TO $500 OFF ATTIC INSULATION

    Expires in 20 days

    Get up to $500 off attic insulation when you schedule any HVAC repair or replacement*.
    * See Terms

    *Offer only available at Las Vegas, NV location only. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

  • goettl june general offers coupons 02 Waived fee web

    WAIVED SERVICE FEE WITH EVERY REPAIR

    Expires in 20 days

    When your visit becomes a repair, we waive the service fee*.
    * See Terms

    *Offer available at select locations. Subject to availability. Cannot be combined with other offers. Must be applied at time of service. Terms and conditions apply.

    When you choose Goettl, you’re getting more than heating, cooling, and plumbing – you’re getting a team that stands behind every promise with real action. That’s the Goettl Way. Here’s what we deliver, every time:

    goettl guarantee photo couch

    Your Comfort is Our Commitment

    When you choose Goettl, your comfort isn’t just a promise – it’s a guarantee. If your heating, cooling, or plumbing system doesn’t deliver the performance we promised, we’ll do everything we can to make it right – adjusting, repairing, or replacing as needed. We stand behind the systems we put in your home. No excuses. No compromises.

    goettl guarantee photo tstat

    The Price We Quote is the Price you Pay

    We believe in upfront pricing with no surprise charges. If we quote a job, that’s what you’ll pay – even if it takes more time or effort on our end. If we discover additional issues outside of the original scope, we’ll walk you through the options before doing anything. No pressure. No confusion. Just clear communication.

    goettl guarantee photo sink

    Craftsmanship You Can See. Care You Can Feel

    When you call Goettl, you get skilled, highly trained professionals who take pride in their work. Our teams pay attention to every detail – protecting your home, delivering precision craftsmanship, and leaving everything clean and complete. From start to finish, you’ll experience service that’s thoughtful, thorough, and unmistakably professional.

    • Approximately 12% of our service calls are to come out to fix other companies mistakes.

    • Goettl is older than In-And-Out Burger, Whataburger, the Flamingo Hotel, and Golden Nugget casinos.

    • Misspellings of Goettl make up almost 9% of the searches on Google (Goettel, Goettle, Gettl, Ghettl, Gottel, Gettel)

    • The output settings on the first ac units were shown in “ice power”–meaning, how many one-ton blocks of ice would it take to create the same cooling power.

    • Former Owner & CEO Ken Goodrich's dog Sadie often served as a senior member of the Goettl Recruiting Team

    The Story Behind The Flashlight

    Goettl was founded by Gust and Adam Goettl in 1939, and their dedication to providing quality and reliable service persevered over the decades. Today, you’ll see those same values continued by our growing Goettl team.

    The Story Behind The Flashlight

    J
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    Goettl is the only AC company I trust.

    HVAC

    Goettl is the only AC company I trust. The HVAC technician, Aaron, come out to fix our old AC unit. He was patient, he listened to the issues and he immediately pinpointed the issue and provided a quick and necessary repair. He set expectations and provided detailed information about Goettl's duct cleaning service. Not only did Aaron help our family in hot times with the repairs, they completed the work knowing our budget and the age of our AC systems.

    Jessie J.

    Phoenix, AZ

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    Service Provider Kevin, Mike, & Aaron
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    Jaren showed up in 30 minutes.

    Leak solving

    I noticed a leak in our hot water heater around noon. When we got home in the evening, it was still leaking. Realizing we needed it to be fixed asap, we called a few different places. I figured Goettl would be expensive but I just needed it fixed. Agent said he would be out in a hour or so. Jaren showed up in 30 minutes. He took the time to show me how to shut off the water and what it could possibly be. In an hour he had it taken care of. The price was fair and the customer service excellent. Jaren with Goettl saved the day!

    Veronica A.

    Tucson, AZ

    10011 24 Goettl tech icon 01 04 1
    Service Provider Jaren C.
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    Very transparent about what they were going to do

    A/C and Plumbing

    I highly recommend Goettl for all your Air Conditioning and Plumbing needs. I needed a sewer line replaced because the home that my wife and I live in is an older house built around early to mid 80's and many of the fixtures need a replacment. I called Goettl and on the same day they advised me what it would take to fix the problem. What I like about Goettle generally and Ryan specifically, is that they are very transparent about what they were going to do and what to expect while the crew was replacing the line. There was never any ambiguity about the cost, time and outcome of the project.

    Gerardo G.

    San Antonio, TX

    10011 24 Goettl tech icon 01 04 1
    Service Provider Ryan
    Google Icon

    Quickly diagnosed and repaired my A/C unit on the spot.

    a/c

    I would highly recommend Goettl to anyone! My A/C went out while I was out of town – I contacted them early the next morning, Goettl sent out a technician as soon as they could, within 4 hours and they quickly diagnosed and repaired my A/C unit on the spot. Shout out to Jarrod W., the technician who came out – he patiently walked me through the options I had and provided me with the information necessary to make the best decision for me and my family. I will be only be using their services for my HVAC, plumbing and electrical needs going forward! Cheers and thanks Goettl!

    Austin, TX

    10011 24 Goettl tech icon 01 04 1
    Service Provider Jarrod W.
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    The plumbers were very professional and knowledgeable.

    plumbing

    I woke up this morning to find out that there was no hot water in my home. It was a freezing 28° with gusty winds outside. I immediately contacted Goettl plumbing. Rudy and Christopher from Goettl arrived promptly to fix the issue. They not only thawed my outdoor tankless water heater and pipes but also gave me valuable instructions to prevent it from happening again in the future. I am extremely grateful to Goettl, Rudy, and Christopher for providing their services in a timely and efficient manner. The plumbers were very professional and knowledgeable.Thank you so much for your help!

    Thad T.

    San Antonio, TX

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    Service Provider Rudy, Christopher
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    Took his time and made sure I understood.

    Jetting service

    Jeff was amazing. We just moved into our 35 year old home and our sink backed up. Jeff was very polite and professional. Care for our home with booties on his shoes and towels laid down to prevent messes. He put a snake and camera down our pipes and found that there was a massive grease blockage. Showed me the camera and explained what I was looking at. Took his time and made sure I understood. We are scheduled to get a jetting service done to clear our clogged pipes from the previous owner tomorrow (on a Sunday!) Highly recommend gottel. Great technicians and outstanding service.

    Evan E.

    Las Vegas, NV

    10011 24 Goettl tech icon 01 04 1
    Service Provider Jeff F.
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    Alex went above and beyond

    Water heater

    Alex arrived early to do a water heater maintenance check and was very thorough and took his time to explain everything to me. He let me know about potential problems but was not pushy or tried forcing me into getting things I did not need. Alex went above and beyond to fix some minor things.Thank you for your help Alex! This man deserves a raise! I've had nothing but great experiences with Goettl and I recommend anyone who needs air conditioner or plumbing help to use them. When I am ready to fix the issues Alex brought up, I will definitely be calling them."

    Alexandra Y.

    Las Vegas, NV

    10011 24 Goettl tech icon 01 04 1
    Service Provider Alex
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    James went above and beyond.

    HVAC and water heating

    Goettle Air Conditioning and Plumbing of Reno just completed installation of new HVAC, water heater, and sink disposal at my house. The positive experience began with Tanner inspecting the heating and cooling system. He was courteous, respectful, and knowledgeable. He thoroughly explained recommendations. Luis checked our water heater and plumbing. He was also very helpful and easy to work with. The same is true with the installers, Jim, Gary, and assistants. I appreciated their knowledge, skills, and craftsmanship. James went above and beyond.

    Jim B.

    Reno, NV

    10011 24 Goettl tech icon 01 04 1
    Service Provider James M.
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    The Rejuuuvenation is so worth it!

    Heating

    I just love Goettl.The Techs are amazing! Just had my Heat Rejuuuvenation with our outstanding tech Jesus G. Wow! Thank god we purchased the Sadie maintenance plan. Just had plumbers come out for my maintenance check and Darean was on top of it, explained it all in detail and found and issue that could have gone wrong any-day now, water heater had some issues and he repaired it, got me going in no time. Sure glad we use them! Had the best experience EVER! Great prices, The Rejuuuvenation is so worth it! Matthew taught me things I knew nothing of when it came to my system. Call them!

    Jojo G.

    San Antonio, TX

    10011 24 Goettl tech icon 01 04 1
    Service Provider Matthew C.
      Goettl Air Conditioning and Plumbing - Las Vegas NV
      4.7
      Based on 46948 reviews
      08b3aeaa666babd044741cadd8b7594b
      Philip A.
      12 hours ago
      We called Goettl to schedule annual HVAC maintenance. They booked an appointment with us but called the next day to let us know a technician was in our neighborhood and offered to come early. The technician, Lupe was polite, thorough and did a terrific job giving us a rundown of our HVAC status. He cleaned and serviced both units, inside and out. We’re very impressed and happy to join the Goettl family of satisfied customers. Thanks again Lupe!
      524e0cc5678300cf3eca267b6d1b8952
      ABBY M.
      14 hours ago
      It was easy & quick to make the next day appointment. Ronald was such a great guy. He communicated, detailed, was thorough and educated us along the way!
      efa3c5c995b1666a12914524aceaff4f
      Brenda B.
      14 hours ago
      Repairs were done the same afternoon I called. Christian was very concerned that we knew exactly where the problems were how he could repair. I will give him a 10 out of 10!
      89b57dcfa5d88967e61d2b2857bfd7e3
      Aire P.
      14 hours ago
      Just got my AC fixed today and Stacy did a wonderful job making sure I didn’t have to pay an arm and a leg just to keep my family cool definitely recommend you guys are great
      cfefd80568b24820aee58c8731b83fb9
      Rockridge Oxford H.
      15 hours ago
      Today we had Goettl A/C technician Chris come out for an inspection as to why water was leaking through our ceiling. He was very thorough and checked everything that would cause it. He took his time and found the issue. He gave us an estimate as to what it would cost for the repair. He then explained to our landlord and our landlord approved the repair. If any of you need anything pertaining to A/C repair, please call Goettl A/C and Plumbing and ask for Chris to come out. He is awesome.
      c476dce7abdfe8c255a6019ab24b0c53
      Brad T.
      15 hours ago
      Had a plumbing leak. Max came out right away. He quickly found the leak and fixed. After seeing how good he was, I added other plumbing services I needed. He explained everything clearly and was very knowledgeable. I appreciated his great customer service. Highly recommend him for any plumbing needs.
      b6ef2cb26f31b25b693832509872e99d
      Susan Y.
      15 hours ago
      Tristan came today to do my 6 month service maintenance. He was great, Geottle Service technicians always have a great smile and friendly attitude. So glad I am a member because no out of pocket expenses!!!
      a206c0fb8306a618a11cdb48d0a8472d
      Rosalinda D.
      16 hours ago
      We were very impressed with the Goettl technician that was assigned to check our HVAC. Robert was thorough in checking our HVAC. He explained everything in detail as to what he did and what additional repairs that were needed. He did not pressure us for the additional repairs, plus recommended several options that we could look at. I highly recommend his service.
      efd0a6578f96b71c67513d1b83f450e1
      Catrina F.
      17 hours ago
      Goettl is hands down the best ac and plumbing service. They have always shown me great kindness and are always helpful. They may be a bit more expensive but they do their best to price match. And they are absolutely woth you for the long haul. You can truly tell their ultimate goal is to have you as a life long customer and they absolutely have me as one!! Their technicians are always knowledgeable and respectful. Truly wonderful people!
      48f0ba937588f51463f3e093d4a28767
      Tee G.
      17 hours ago
      Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!
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      Terrance E.
      18 hours ago
      Christian came out and provided an honest second opinion on our AC problem. He took the time to explain the problem and potential solution. I really appreciated the quality service.
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      Pierre C.
      18 hours ago
      Alex Nelson was very honest and up front with me... He offered me options plans what I can do.. He didn't pressure me on just selling parts or replacing the whole unit... At the end of the day we decided to change out the unit. I glad I called Goettl
      5cc2cf5b8205840eef87c2fa90c83c63
      Ronald O.
      19 hours ago
      Signed up for membership today and was able to get HVAC and plumbing same-day appointments. Samuel from HVAC and Stanley from plumbing were on time and very professional and helpful. Found out they do bathroom remodels too so will definitely be going through Goettl for that.
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      Joe J.
      19 hours ago
      Great service. Jorge explained every step he took. He diagnosed a problem left over from the new system replacement in Nov 2025. He's a credit to his profession.
      e9be68b813a2c2e231e00940a6942956
      Darrell C.
      19 hours ago
      Dylan was very very professional and found the root of my problem. Gave me all my options and worked with the field supervisor to get me a great price on resolving my issues. Great company
      bb83d09c532253be28f44c3d389d11d3
      Susan A.
      20 hours ago
      Keifton was friendly and knowledgeable. My Smart Sadie hardware needed to be replaced and he was quick and efficient. Whereas the old sensor installation didn't record everything and the new is, I believe Keifton did this correctly. I am very happy.
      42684d29e56332a54d4c55c1eb12b143
      Angela
      20 hours ago
      Erick did a great job! We appreciate his effort and explaining everything for us! He was patient, respectful and knowledgeable! He deserves a pay raise!
      cb6611b6ab3cb58dbe539ecb6c79e067
      Di C.
      20 hours ago
      Daniel R was able to take care of my plumbing issue very quickly. Daniel R was very friendly, polite & knowledgable and gave me tips to help prevent clogged pipes again. Thank you!! I will definitely use them again.
      56956e5ac491e5d69b8de3ac57f01d45
      Nelson C.
      21 hours ago
      Angel and his partner were very helpful in telling what the plan was and giving me updates throughout the job. They did a wonderful job explaining everything I needed to know once the leak was repaired and new water softener installed. Very grateful for their help.
      ea89bc4d51fe4dd69aee2faaab25501d
      Shelly S.
      21 hours ago
      Billy was very nice and polite. He was very respectful of our property and my time. He didn't try to keep up selling product. I truly appreciate that aspect.
      361ada03e28c33da9d0d562da6aed255
      Cindy S.
      22 hours ago
      I want to give Q 5 stars he is the best he fixed our goettl unit and was completely lovely he was a true Christian boy and I know the lord sent him to me to help
      3fd48cf0a0b4f0ca00b4c6a58ae0086f
      Eric A.
      22 hours ago
      On time! That seems impossible for most. Gonzo was Polite, explained what I didn’t understand, gave solid recommendations and I will be asking for him again
      50af5b544ad13e8f6734131cca1a6f43
      Clyde H.
      23 hours ago
      Alex Nelson, HVAC technician with Goettle is by far is the most professional, knowledgeable person in his field. His customer service ranks well above a 5+ Star rating.
      e57bec987a0f383a18b0e7a6010ce3ee
      S K.
      24 hours ago
      Breon was super helpful and caught the outdoor AC unit’s capacitor/battery in time before it gave out. He was super friendly with my dad and I, and explained what was happening with the unit, as well as what was needed. Will for sure call again!
      10c5e25622d6d9155be0a4b94963e666
      Angela C.
      1 day ago
      We had a major plumbing issue and needed our pipes lined and repaired. The team at Goettl Air Conditioning & Plumbing really came through for us. They worked with us on financing, which made it possible to get the repairs done when we needed them most. A huge thank you to Julian, Scott, Nick, and Jacob. They were professional, hardworking, respectful, and kept us informed throughout the entire process. They spent two full days on the job and did excellent work getting our plumbing fixed. We truly appreciate their dedication and customer service. If you need plumbing work done, we highly recommend Goettl and this outstanding crew!
      68563f7420d9b45f04e2ebd841ca9155
      Shannon S.
      2 days ago
      Chris was amazing. Super friendly and super helpful. 5 star service. Would love him to come back out anytime. Helped us with the application problem we had.
      864a9ea3a25ab4dc2fc367caa890892d
      Jerry R.
      2 days ago
      This review is pretty late but I wanted to make sure that technician Trevor Harr was acknowledged for his knowledge and professionalism. Trevor came to my home and was able to narrow down my issue rather quickly after a few questions and some diagnosis. He had us cooling in no time.
      9399686da378bea5de6091453e20129d
      James B.
      2 days ago
      Parker, the hvac tech came out and was very polite and professional. Extremely knowledgeable about the issues regarding our units and quickly identifed the problem. He had it fixed and running before the house had a chance to warm up.
      f64d46628a52b9f397ec1ffea08e2f2a
      Lerin D.
      2 days ago
      Trevor with HVAC at Goettl Austin arrived at our home to fix some AC issues we discovered later in the evening. Trevor was incredibly helpful, knowledgeable and his customer service was fantastic. His expertise in quickly identifying the issue and fixing the AC was very impressive. I would highly recommend Trevor for any future AC repairs - he is AWESOME!!!
      b6d42e9d5c22fd6d20c29891be14660f
      Gloria Forbes W.
      2 days ago
      Auturo and colleague did an amazing and thorough job with my new HVAC install! They were timely, communicative and respectful of my home!. Very knowledgeable, courteous and smart young professionals! Great job fellas!!
      179d0ca880d67b04db11e96f43ee44e7
      Roxanne
      2 days ago
      Every time we've called Goettl, it's been a professional and very smooth enjoyable process. Today's service was no different, we had Juan S. replace our tub stopper/drain and tub faucet. Walked us through everything. Very personable, transparent, and knowledgeable. Got everything done quickly and thoroughly. We appreciate it!
      ba87b5996b4a317b731002347fe27254
      Dominique L.
      2 days ago
      the level of care given by this company is top of the line! our ac went out sunday night & another company could get us seen thursday, which wasn’t going to be helpful with a 9mo & 3yo. google sent a form and then i wasn’t instantly in communication with a person. by midnight i was scheduled for next day service. before my scheduled time, betty called to see if i was available for an earlier time, ABSOLUTELY! our tech alex nelson was here in 45 minutes. he was able to quickly assess our issue and had everything back to working order by the next hour. had awesome recommendations & explained things thoroughly to my family, while entertaining all the kid questions!
      6903d6c00e929e6bcde7631248f306da
      Candi O.
      2 days ago
      Keifton was quick, efficient and personable. Was very happy with our service today. He even gave my boys a stuffed Goettl dog and made their day. 10/10
      443dcc025f5c8b1e1fa2dab460802c0a
      Joel G.
      2 days ago
      Thank you Junior and Joseph for looking into my system and recommending a propane tankless water heater, will reach out to you again once I have the propane tank installed!
      139392eb0c947bab5322d98a6d106c54
      Debra L.
      2 days ago
      Anthony is an excellent technician! On time, respectful, and his work was thorough, cutting no corners and explained the work from start to finish. Very happy customer.
      72c9a5f753a0a8394e5134f163c576ec
      Nicholas M.
      2 days ago
      Goettl came through in the clutch (on a Sunday!) when our AC went out. Their technician Robert Rodriguez had the parts on hand to get our system blowing cold air again. He was very knowledgeable and took the time to explain the work/repairs that he needed to perform. All for a reasonable, fair price. Will be calling them again for our HVAC maintenance needs as they arise in the future.
      c1555d788bf82f584220918e237e69a9
      Diana B.
      2 days ago
      Had Jeremy come by today to service my HVAC and I was very impressed with his knowledge, capability to answer my questions and his overall demeanor. Great work and great technician. Update Robert w/hvac did an amazing job today. He was very professional and worked diligently throughout his time at my home. Thank you!
      0799dd122a635c64206e2c8cd096747e
      Scheryl H.
      2 days ago
      Koey Snider was a very professional technician. He was respectful and explained everything about my services today and future services that can ensure the operation of my AC unit to perform in great condition. I've always been pleased with each technician that has come out to service my AC or plumbing!
      21ef17ef123fcab1bb3ae1ad5818098e
      Kevin M.
      2 days ago
      Jehad was amazing with keeping me updated on every step that was being done. Kept me informed on the situations to extend life of ac. Professionalism was tremendous and did an amazing job.
      d37c42b4d939db90d8fd4949773e8386
      Brandi A.
      2 days ago
      Darean came to diagnose an issue with our shower drainage, and was able to fairly easily identify the issue. He was kind and friendly while working, and even though the fix was one we would rather avoid, he was kind in giving us the news. He was also very helpful and made sure to explain everything very thoroughly.
      b99482b17794ef0b6936f3e07c77476b
      Esther M.
      2 days ago
      great experience from a-z. tech that arrived , Troy, was respectful and knowledgeable and very patient when it came to explaining everything step by step.
      40cda5a0e67ae2edb3f7758f33e93adf
      Lamar S.
      2 days ago
      Jose provided exceptional service with impressive efficiency and professionalism from start to finish. He took the time to share valuable HVAC knowledge throughout the process, which gave me complete confidence that I had chosen the right company to perform this service.
      a837f7e632997deb110544d6edb9adab
      John M.
      3 days ago
      Goettl was recommended by my Sister and Brother in law because of the excellent work they had done at their house. Conner did a fantastic job with the plumbing in the middle of my bathroom remodel. His attention to detail, very helpful suggestions, and overall knowledge made me feel very happy that I scheduled service with Goettl Reno.
      304ad42a85cac0fe3e4b3ac013e02576
      Dawn B.
      3 days ago
      Dylan offered great service and talked us through all of our options without pressure. He was awesome to work with and will definitely request for our future maintenance.
      8bd1b32d73eeaa1d1f88a56f1f0cd339
      Damariz K.
      3 days ago
      Mr. Jonathan Buhidar made our experience exceptional. He was professional, kind, & shared his knowledge to make the best decision our family needed. Showed kindness and care to all the members of our household. He made the repairs quickly and ensured our home was taken care of!
      c7e0725577a5fd3ee8afe7b0ee514c5a
      Bill W.
      3 days ago
      A/C quit (6 + years old). Called after 5:30 pm on a Friday (very polite/ professional conversation; easy appointment scheduled). Goettl was at my house in 2 hours and my A/C working shortly thereafter (Wow). Got to meet one of their very professional technicians who is also very personable. He quickly identified two broken components (I watched him take the measurements) and he provided replacement options and pricing, and advice on how to maintain the A/C unit in the future. I opted to purchase Goettl's maintenance agreement which saved me money (on the spot)- an easy decision- and replace broken parts. Technician was very fast with the repairs, and my A/C was up and cooling. I really appreciated his advice on how to better maintain (my compressor) and may opt to upgrade it in the near future (I had already researched a soft-start kit). Technician provided an outstanding report/ photos of the repairs along with bill for services rendered (very detailed) and easy payment via credit card. Technician turned an anxious two hours into a very positive experience, and I am thankful knowing that I can count on him and the Goettl family to handle any A/C or plumbing issues I may have in the future. Goettl has earned my trust. Definite recommend.
      56817c96c21781701fafca82422f041f
      Chasity B.
      3 days ago
      The technician was friendly and knowledgeable. Service was wonderful. I’m definitely going to keep using this company for my ac and furnace maintenance.
      bdc40c12490de3a2775d48ff8fcf28ae
      BD H.
      3 days ago
      Ralph Martinez was the plumber who installed the water softener and water filter at our house. He was professional and quickly installed the system. He then provided a thorough walk through of how to use and care for the system.
      8803c72059d4d70629f187d92e91dde9
      Adolfo A.
      3 days ago
      Dylan came to my house to make sure my AC system was up to par. It was a great experience and he made us feel taken cared of. I would recommend Dylan and will be requesting him for future visits. We can’t have any animals in our home because my 3 year old son has asthma and Dylan was nice enough to give my son a stuff animal dog and a flashlight. Two things my son loves. Thank you Dylan for the awesome experience and gift for my son.
      4f6c73c9705e67ce5ee7117456be74e3
      Casey R.
      3 days ago
      5-Stars! House was hit - Robert arrived within 2-hours of my call. He showed up, diagnosed the problem, and fixed the A/C. Our house is once again cooling in this Texas heat. Thanks for great service.
      64fc42236359b1e5c92d98da656b46ee
      bianca M.
      3 days ago
      Kevin at Goettl was quick, professional, and friendly. He diagnosed and fixed my air conditioning issue in less than an hour. The entire experience was smooth and efficient. I would definitely recommend Goettl and would gladly use their services again.
      cbda4f85a0d323a31981b759aed79421
      Sasha L.
      3 days ago
      Michael Gardner was amazing! He came same day, even at night, and quickly found the problem with the a/c. He worked with us to find an affordable solution. He had wonderful customer service and was very professional. We will definitely be requesting him for future repair needs.
      35e5d0b01403cecedc6b454216f7b5c1
      Aaron H.
      4 days ago
      Christian was awesome got me foxed same day quote was 1000 dollars less than another company tried to charge for same service. I can’t recommend them enough and def ask for Christian he is incredibly thorough whereas many wouldn’t have done the detailed work Christian did.
      cf5f7dc5b8e578710676b328f4662056
      Jay G.
      4 days ago
      So I thought I needed a minor repair, when I told them that the AC wasn’t working they insisted on coming the next day. Well turned out to be a major repair and they were able to accomplish that the next day. Stacy Was very informative. Explain exactly what was going on and that it was gonna be an expensive repair but I can’t live without AC. They arrived the next day Parts in hand and Stacy and Hector accomplish the repair and the next day. now, My AC was working like new. I would recommend them to repair your AC with quality and professionalism on time and a reasonable price. Thanks, Stacy and Hector, and Ben for getting the parts to do the job. Services is two thumbs up. Recommend it. Jay
      8ea8d55cd8570136133ea133b8e45d8b
      Blanca T.
      4 days ago
      Awesome service! Appreciate that after given an estimate I was given option to supply the parts and just pay for installation of a new thermostat. That worked best for me and scheduling was immediate once I got the thermostat. Brandon was friendly and knowledgeable did a great job!
      476a5390bd7d1112025e7c065655aeef
      josh C.
      4 days ago
      Erick provided exceptional service above and beyond my expectations to include helping me troubleshoot the lightbulb in my attic. He was incredibly knowledgeable and explained everything he was doing as he worked. Jesus was also very helpful negotiating a fair price for the work Erick identified should be done.
      27a33cfd27dfce52fe05a1c260ad3410
      dwayne W.
      4 days ago
      My ac went out this morning. Called Goettl and they had a tech out within 3 hours. Jarrett was very helpful and informative. He got the system back up and running in a couple hours. I went ahead and decided to purchase a new unit. He walked me through the process and made it super easy! New AC unit will be installed Monday. Awesome customer service!
      5b635adf0fb9454fc5121fddc8c52ea9
      Lynda S.
      4 days ago
      Jef was wonderful. Explained what he was doing and added to cleaning the heater, air conditioner and drained the water heater. No pressure to have me do anything else.
      65aaf099fed23a722de0137a0de209ff
      Jerry S.
      4 days ago
      I called for a service and they came the same day. The tech, Deano Valdez, was very helpful from the start and solved the problem very quickly and efficiently. Will definitely be using Goettl for my AC and plumbing issues in the future
      e692eaa28924daaa3edefa956a78507d
      Ben H.
      4 days ago
      Kellen is great! Explained everything thoroughly and made it make sense. Great service tech! Glad I chose goettle for my water heater. Super fast service, broke and Mark was here in 3 hours.
      8699d2849e41904de8d987cb8eefb1e1
      KerrieLynne C.
      4 days ago
      Kevin with Goettl Heating and Air was sent out when my ac quit blowing cold air. He was prompt, professional, knowledgeable, and extremely helpful. He did get the ac working quickly and offered me very reasonable options for my ancient system. I will definitely be using Goettl again for all HVAC needs. Thank you Kevin and thank you Goettl!
      7b17ebdd503d38194a0ec3efd45e4a46
      Therese M.
      4 days ago
      I would like to let everyone know how amazing Jarrett was. Super professional, very personable and made me know I went with The right company. I Appreciate Jarrett And, the GOETTL company. Thank you, Jarrett .
      08023638d9ff63d8ebd53308907fefa0
      Susan S.
      5 days ago
      First of all, the repair technician arrived at my home much sooner than expected … especially because it was an after hours call. I really appreciated that. Joc was professional, courteous, and thorough. After his examination of the leak, it was determined that the problem was more serious than expected. He explained the issue in detail and then reached out to his manager to complete the matter. I would not hesitate to call Goettl in the future for my plumbing and HVAC maintenance and repair needs.
      47d366fd0b4e3ac06ebc120ebfade8ef
      Todd E.
      5 days ago
      Lupe, was fantastic and very knowledgeable. He called a head of time to let me know he was on his way. The repair was quick and easy. I highly recommend Lupe to everyone.
      3e93fadb9d6f310685ff5dd15f3110d7
      Desert F.
      5 days ago
      Quick late night(after 7PM) response for an estimate. Gentlemen was very professional. Jeff the installer came out the next morning, even a few minutes prior to the scheduled time of 9AM. Jeff was polite, professional and did a great job explaining his work and ongoing maintenance. Great job for sure!!
      854460500a17753a9c9a4bb57ee021b9
      Mike M.
      5 days ago
      Your service tech Kellen Braddix was great.!! Very knowledgeable and straight to the point and as a homeowner that is greatly appreciated and goes a long way. I would definitely recommend him as a representative of your company to all friends and family for any future AC issues. Thank you
      78c25c114cc2c58b5d08a44de4e7b199
      Michael P.
      5 days ago
      Andrew was Awesome. Knowledgeable and professional. He took time to explain everything he was doing and went the extra mile to ensure that our two AC units were functioning properly. Luckily Andrew is a dog lover and took the time to meet our 4 dogs and give them time to accept him into the herd. Andrew was upbeat, thorough, knowledgeable, and personable. My experience over the years is Goettl only hires the best.
      d1a208fd3b19217aa96ba7278d881c7d
      Natalie G.
      5 days ago
      David G . Serviced my AC today. He was not only informative but very well mannered. He made sure that he cleaned up after the repair and assisted me navigate the Goettl app. Great service. Thank you
      e23386d359dfce45998b2c4287e7e191
      T W.
      5 days ago
      We just had our HVAC maintenance done by Matthew Walsh. Matthew is highly skilled and knowledgeable. He explained how our HVAC functions. With that understanding we can take even better care of our system. Thank you Matthew!
      5cd67ee04916e2218cfc6d6e8936e592
      Bryan H.
      5 days ago
      Chris was great. Communicated when he was going to arrive, arrived on time, was clean and professional, diagnosed, described, and fixed our problem efficiently. He was very friendly and personable.
      3748bb2bb8e09a992ec527d541d3e403
      Kimberly K.
      5 days ago
      David G. is an excellent technician. We enjoy his visits when he comes for our checkups or repairs. He is super friendly and knowledgeable about his profession. He answers all our questions with quality info and follows through on his work. We appreciate you David! Thanks again!
      37149199c535791f23340e7113dc1a54
      Alice Y.
      5 days ago
      Daniel Ramirez was very attentive and polite, he answered all my questions, and explained very well with pictures and photos, surely a professional in his field. Goettl has an gem!
      ef676f6c805266f840817556e9b49477
      Katina I.
      5 days ago
      We were beyond impressed with the customer service and service we received. We contacted them about our AC needing repaired as we had been unable to troubleshoot the problem. They rearranged their schedule and had a technician to our house in less than an hour. It required extensive testing to figure out the problem. He thought he was going to have to come back the next day to do the repairs as it was late however he was determined to get it running for us that day due to the heat and successfully got our AC running that evening. In addition, the company followed up the next morning to make sure everything was running smoothly! So impressed! Thank you for rescuing us!
      8345582c5d507b7561cb2977e8d3ae9e
      James B.
      5 days ago
      Kevin u was very polite, very knowledgeable and very courteous! I had a couple issues with my upstairs unit. He was very knowledgeable and knew exactly what was going on. I know these units are on its last leg so I took his advice I will be replacing both of my air-conditioning and heating systems and it will be getting installed today. I am very pleased thank you Kevin and thank you Goettl!
      b98673bbab17fa2d952951387910c3b3
      Evelia R.
      5 days ago
      Thank you Mason you’re a great person and professional salesman. Thank you for going the extra mile to help us with this process. Also everyone at Goettl.
      a768d4896e05f1b19dfc3d7867897ce5
      Ramon R.
      5 days ago
      This on going and I have had 4 -5 plumbers, and I never call back on 3. I call Goetll because Ben, Jacob, Zach treated me the way they would wanna be treated, thank you guys
      dcd7c844993def6985822d0d5eaa8ac7
      Ammie F.
      5 days ago
      We had Mason out last week. We was on-time, polite, knowledgeable and quick. He helped us get our AC unit back up and running in no time! Thanks Mason!!
      26bc8e29caf48185eb3d8c05388cfa61
      Loren M.
      6 days ago
      My house is a Goettl house. ROBERT B came to replace the hoses on my water softener. Robert was very knowledgeable. He told me that the chlorine in the water damages the water softener. That same day MASON came to install my new water softner. It was a bundle so I was given a free reverse osmosis water filter unit. It's under my sink with its own separate faucet. Its so cool because they connected it to my refrigerator so now I don't have to buy filters. MASON was very friendly with a great personality. He was very knowledgeable. Mason had originally came to rejuvenate my ac units. It turned out that my AC units were on there way out. I had the option to have them rebuilt or replaced. I just purchased 2 new units. They have a plan level for everyone. Mason even helped me complete my financing paperwork. 8 am this morning TAYLOR and ANTHONY came to install the new units. They were here 10 1/2 hours. Taylor and Anthony were amazing. These Goettl technicians work so hard. If I had to walk up and down my stairs as many times as they did while carrying all that equipment, I'd have passed out. KEN in the office is the man that holds it all together. Don't be fooled by all the HVAC commercials and ads. Go with Goettl. If I didn't have confidence in Goettl I wouldn't have spent $60,000 (1/2 cash and financed the rest) on new AC units and a water softener.
      b01340dafcc57681b42440243d7e27ad
      gloria S.
      6 days ago
      Caleb was very professional, respectful, and an excellent Goettle employee when he arrived at our home for heating system repair issues that we had encountered. He knew what he was doing and got straight to making sure everything worked for us. Would recommend him to anyone!!
      11fdf9199aeee2789904bc43b96059ca
      Jackie C.
      6 days ago
      Myles was soooooo helpful as a professional in reviewing my issues snd questions. He was very detailed about what he was doing, showing me photos of various parts of my cooling system. This was very useful and helped me to make decisions about what was needed work. . Great combination of a professional and personal approach. He gave me confidence and truly represented Goettle as a caring and knowledgeable professional.
      8f85fa0014dd08ec1112b8eceadd5136
      Scott W.
      6 days ago
      Pablo did a great job he was very knowledgeable and professional He also helped me out with my nest thermostat gave me some pointers with it Top Notch Thanks
      b9bb3bf81abc711626ed1358ab481b49
      Scott Krebsbach [Northwest C.
      6 days ago
      Owen came out on my Routine air-conditioning maintenance and identified some problems with some arching and a leak and he was able to replace my capacitor and add more Freon to my unit. Owen was very thorough and explaining what the concerns were and showing me photos and it was very personable impatient! I appreciated his service and my air conditioner is running better than ever.
      a50a90b7ce16c4f79a67b03c890e7757
      J B.
      6 days ago
      Kevin u did a great job. We'll informed, very knowledgeable. The installation crew, Kevin and Natalie, did an excellent job on the HVAC installation.
      a4bc7a365a7e5f91ea17387f09bde36c
      Eileen W.
      6 days ago
      Matthew came for an annual check up on our air conditioning system. Matthew epitomized Goettl’s “we do things the right way.” He showed up on time, and spent 1 1/2 hours inspecting all aspects of the system. He then reviewed with me all of the photos and data to understand the state of our system and gave me options for improved system care. I highly recommend this personable and professional technician as I will be requesting him in the future.
      ca8e36ebf695823f430f17ebec624e46
      Abrianna T.
      6 days ago
      We recently had both of our AC units replaced, and the experience was fantastic from start to finish. The team was friendly, professional, and made the whole process quick and easy. They were in and out efficiently while still doing quality work and answering all of our questions. The extra touch that really stood out was when one of the technicians gave my son a little stuffed dog. He's been carrying it around and cuddling it all night! Such a thoughtful gesture that meant a lot to our family. Great service, great people, and excellent workmanship. Highly recommend!
      a483e55d890c3cf2de480c98732265fa
      John M.
      7 days ago
      Great HVAC inspection and repair by my Technician Hector, he is very Knowledgeable about the system and was very professional! Send him my way next time!!
      a471859b2791292f05cf570ec344728f
      Jason B.
      7 days ago
      Ashton Showed up on time which is huge for our household with nap times. Very professional and communicated everything with us. Didn’t try to over sell services when asked about them.
      f4937ddd7f5fcf4d96c3865ef7c7e941
      Nick P.
      7 days ago
      Kory came by did a thorough inspection and took photos of all the conditions on my system. Got a quote and the work scheduled in the same visit. Highly recommend.
      8b2f5ceb89f7cebf8a8d8d2f6fd54998
      Marc J.
      7 days ago
      Daniel & Nate did an amazing job! Worked quickly, focused on needs and helped ensure our plumbing was operating efficiently and effectively. Very personable folks as well!
      16cefa807f8f492d42f6033c4f9529a4
      Lisa S.
      7 days ago
      Jarod was an amazing resource for our AC and HVAC needs. He was able to quickly pinpoint some key issues, helped us troubleshoot concerns, and even looked over our house inspection to determine the areas of which the previous owner may have had awareness or work done in the past. Jarod recommended a great new HVAC system, and now we are in the process of getting an upgrade to get ahead of the hot Texas summers. On top of all of that, Jarod was kind, considerate, knowledgeable, and had a lovely and easy-going personality, the type of employee that gives Goettl a great reputation! Would recommend Goettl for anyone’s HVAC and AC needs.
      5498167f1b62a2ae171a2e0d2e8d0ff4
      Theodore M.
      1 week ago
      recommends
      Well, the technicians make the difference. It’s all about the approach. I’ve had two here today working on my plumbing and A/C Unit maintenance and both were of the same caliber. Excellent communication.
      949ce48d65dea7723e762a87ccdd8468
      Raj M.
      1 week ago
      Stephen came in diagnosed the problem explained everything in details and took pictures to show me the problem and took care of it. Stephen did an excellent job knew exactly what he was doing.
      a1321ac32a71357bbd223a24733c4b31
      Ryan M.
      1 week ago
      Zach C. was great to work on our main line repairs. Came prepared with all that he needed and walked me through what all he did. Very informative and great customer service.
      60b92967309a3b653186f226a5925183
      Peter C.
      1 week ago
      As always, Goettle and their representatives continue to surpass expectations built on knowledge, expertise, professionalism and honesty. Kevin is no different. Thank you, Kevin!
      2a15243cb53e3408ac276bd90a5f9250
      Jim D.
      1 week ago
      recommends
      Our experience with Juan Gil was outstanding. He came to our home after regular business hours and went above and beyond what we expected. Not only did he clear our clogged kitchen sink, he also took the initiative to scope our sewer line and even identified a leak in our guest bathroom toilet. Thanks to Juan’s thorough work and dedication — and to Goettl for not charging overtime — our kitchen sink is back to normal and everything is running smoothly again. We’re truly grateful for the exceptional service Juan provided. Highly recommend him and the whole Goettl team.
      8f5934b57bd506016ebe7aa04489f5d5
      Jennifer A.
      1 week ago
      We had our appointment last week, and while we haven’t completed the work yet, I wanted to leave a review based on the assessment, estimating and scheduling experience so far because it stood out. After dealing with a stressful and complicated plumbing situation and getting multiple opinions, Brent was the most thorough person that came out. He took the time to understand the situation, explain what he was seeing, and walk through options without pressure or scare tactics. I especially appreciated the discussion around what needed to be addressed now versus what could reasonably wait, along with the pros and cons of each approach. The service manager and scheduling process were also responsive, clear, and easy to work with. The estimate felt thoughtful and straightforward, and pricing felt fair for the scope discussed.
      67d76d81f7502b47c87ce4849287c394
      Jennifer P.
      1 week ago
      I’ve used Goettl for Plumbing multiple times. Brent took the time to really explain what he was doing and why. Will absolutely request him moving forward!
      fd8845404efdc69f95009f09efc56e1b
      Emily B.
      1 week ago
      Three days after moving into a new house our AC stopped working. Went to Goettl’s website and was able to schedule an appointment in the middle of the night for the next day. Saul arrived during the appointment window. He was kind and professional and answered all of my questions. He assessed and fixed the issue and we had our AC back by lunch. A little expensive but definitely recommend.
      84924d534f53cf14a83da94870f51acf
      Harriet
      1 week ago
      Josh and Jacob worked very well together to flush out our water heaters and test our toilets and sinks. They were vigilant and careful and knew what to do. I was pleased to meet them and very appreciative of their good work. Harriet Claiborne.
      cbd1886392cbce834d08bc9cbd9c9cfb
      Emalie Humphreys C.
      1 week ago
      recommends
      Goettl came out to try to repair an aging unit for us 2 years ago. ended up purchasing a new one, and today Dylan G came out to give it a rejuvenation. He was great! Very cordial, informative, and detail-oriented. Got our unit refreshed for summer and I couldn't be more pleased!
      18f55ec876280b6a2f600339fd38c2c9
      Yolanda J.
      1 week ago
      Kory did a great job inspecting the performance and efficiency of the unit. He made sure I understood which parts and their functions were working as they should be.
      34b6a0b9ae98498f31b269977a9042f1
      Jessica S.
      1 week ago
      recommends
      Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars
      35ef4298f0491ed4a172f9d95cfe8efb
      Jessica S.
      1 week ago
      Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars
      0de67ba15d028b44b48b70753fffce54
      Joey G.
      2 weeks ago
      recommends
      The other day we had to have our existing indoor unit reinstalled due to a loud noise. Two gentleman, Jose and D, worked on our unit and did some clean up in our attic. They did a fantastic job, showing us before and after pictures, and it is working great. I would use this company before any others, they are on time, professional and walk you through every step. It’s nice to have a company you can depend on.
      5447e683091644d1e0a29c1c4bf43075
      Colleen
      2 weeks ago
      Very pleasant, efficient, professional and personable technician. We really liked him. He was on time! The AC system compressor repair as well as annual AC maintenance was done quickly. The technician gave us an estimate for a recommended maintenance and also an estimate for a replacement of our aging system. He was not a pushy salesman. He just gave us the facts. We will continue with the annual maintenance program.
      3562386c5b01c40b77a2029e1b04e9fc
      Destiny H.
      2 weeks ago
      Brent Sloan was great! He really took his time to make sure he thoroughly checked fur any leaks when I noticed water damage in my bathroom. He went the extra mile for my peace of mind.
      d3b5a67c1e99886c7a4adccd291ec90e
      Stephen Q.
      2 weeks ago
      Had some work and estimates done by these folks over the years and they’re consistently great. Decided to finally leave a review after a recent attic insulation estimate from Chris who reinforced their excellent track record.
      bb71fda163bacc9047c40a3bf067a052
      Eric
      2 weeks ago
      Brent did a great job helping me out with some issues I was having at my house. I originally called him to service my water softener system as it was malfunctioning and I didn’t have soft water. He was able to diagnose the problem straight away. As it turns out my pressure reducing valve at the street was the culprit. After attempting to locate it we found out that the home builder never properly protected it when it was installed as they just buried it without a valve box. Brent had to dig up a good part of the ground around my meter box just to find it. When he tried shutting off the water using the homeowner shutoff valve the handle snapped right off as it had been buried with the PRV and had rusted through. I looked at the original builders install and it was a mess. A bunch of random 90 degree bends in the pipes for no reason. Brent ended up having to replace the irrigation shutoff valve as well. After all this the water pressure in my house (which was reading at 30 PSI, way too low and had been a problem my wife and I were dreading calling someone out to diagnose and fix) increased by 30 PSI. Not only did the water softener start working properly, but we were finally able to get enough pressure in the house to have more than one person shower at a time! While he was ensuring all the faucets and plumbing fixtures were working properly after the repairs he noticed that our garbage disposal was leaking (a problem my wife and I knew about and that I had already purchased a replacement but hadn’t got around to installing) and was able to install a new one for me in no time. The peace of mind that we have knowing that Brent installed and repaired everything properly will keep us coming back to Goettl for our plumbing needs. I couldn’t be happier with the way this whole situation was able to get resolved. He showed up early, was extremely professional the entire time, helped educate me as a homeowner showing me some tips on how to ensure my system was working to the best of its ability. What I anticipated as an hour or two repair turned into an all day affair, but Brent was able to work the problem so efficiently and effectively that me and my family were only out of water for around 30 minutes. Brent was professional and communicated with us through the whole process making us feel well informed about everything that was going on. He was very transparent with all of the pricing on what needed to be done along with potential contingencies that could arise due to the nature of the problem we were having. I couldn’t have asked for a better experience throughout. What started out as a minor problem turned out to be a much larger one. With Brent’s help it turned in to a minor inconvenience and peace of mind knowing my home plumbing system will be working properly for the foreseeable future. I highly recommend Brent if you are having plumbing issues. If any of the higher ups are reading this, give him a raise. I will definitely be coming back and recommending your company to everyone I know that has plumbing issues due to my experience with Brent.
      df019ee33e68f263e7e6955644248a00
      Sandra G.
      2 weeks ago
      Chris Beers carried out maintenance on my furnace this week. He was on time and an extremely polite and pleasant person. I highly recommend Chris and Goettl.
      f077ea2e729bcefa8cdc456d30f4496d
      Peggy S.
      2 weeks ago
      Very pleased with the furnace inspection the tech pointed out areas of concern and scheduled a follow up appointment to address those concerns I’m happy that I joined the maintenance program it’s affordable and takes the guesswork out of when to schedule
      84d1cbde9019d99d2b49557bbe24486d
      Debra Q.
      2 weeks ago
      Excellent service!. Had our yearly HVAC and A/C system inspections and the new monitor sensors installed. Dan was very thorough and detailed oriented with his service visit. Answered all our questions and gave clear explanations on everything he was doing. Highly recommend their service membership for peace of mind and coverage.
      df2daec20fc405e377a2987aaf57ffc8
      Elane W.
      2 weeks ago
      I so appreciate Chris service patience and kindness today and look forward to a long committed relationship with Geotil Heating,plumbing and Cooling in Reno.
      cd592145c02ae8c99b5bbc0dd94fa3c3
      Anna M.
      3 weeks ago
      I highly recommend this company. I use them for air conditioning and plumbing and heating. Today I had Chris and he was exceptional. Great customer service, very efficient, explained things in a way that I could understand. Fixed up my air conditioner so now I feel confident going into a hot season. I also never feel pressured to buy anything whenever they come.
      661960055a4549d0da49fd83506ce366
      James C.
      3 weeks ago
      Tyrone adjusted my home's water heater ready temperature to allow the shower temperature to come up quickly. Also reset the Smart AC monitoring system and replaced one moisture sensor. System is now functioning great. The pride was actually Zero dollars. I'm Happy, Happy, Happy, now!!
      ce82f6da1e0c6b2c01edff9f4422d64d
      Jean W.
      3 weeks ago
      recommends
      We were in the market for a new air conditioning system and were in the process of getting several bids. Goettl not only came in with a great price, but they were also extremely thorough in their assessment of what we needed, and presented multiple options for our consideration. The salesmen and installers were all very professional and did a great job. We couldn’t be more pleased.
      3be2fb25d8445d028c2a68f461f5bf9c
      Nikki R.
      3 weeks ago
      Getting an estimate was a piece of cake! Jeff was polite & knowledgeable. He gave me different options and explained everything clearly. I have 2 more estimates to go but I was really happy with my experience today.
      e3a29ba29a94585fd4e48c7dde9daa54
      Debbie Dodson S.
      3 weeks ago
      recommends
      Kellen Came to our house today and he did an amazing job. He was very thorough. Very careful. He checked every single unit and when something did didn’t look correct he always let us know what was going on with it and even called the office to make sure that we are all in sync. WeAppreciated his professionalism and his ability to keep everything in order and clean he was extremely helpful and locating some items that needed some additional repair and we just really appreciated his smile and his positive attitude that’s everything. Thank you so much.
      8a95dce28bcaffe147b93c4a142d785e
      eva K.
      3 weeks ago
      Connor did a great job doing the yearly maintenance and inspection. He arrived on time, quickly found some items that needed repair. He was very courteous and knowledge and kept us informed during the entire process
      c0d86c74341da01060672fc82233b950
      Gail J.
      3 weeks ago
      recommends
      Matthew did an amazing job explaining the service visit, recommendations and we would highly recommend both Matthew and Goettl ( and have recommended to my sister who just purchased a new hvac unit!) Definitely 5 Star service from Matthew.
      f0252b1b59402b77d6f9ba4bab34818d
      jane B.
      3 weeks ago
      We had a great experience with Goettl and Mike H. We made an appointment online for a clogged toilet/pipe and were able to get a same day appointment. Mike H came and quickly figured out what the problem was. He was very communicative throughout the service call and his work was efficient and tidy. We will definitely be calling Goettl and Mike H for any future plumbing needs.
      cc1c9b1e647b5eac0081110c435b96f6
      Ernie H.
      3 weeks ago
      Once again, Goettl Air Conditioning has hit a home run with us! Jef, their technician, was very professional, and polite. His knowledge was displayed in his work, and he answered all of our questions thoroughly. The maintenance service was completed in a timely manner and we are very happy with the results.
      31f9aa911a7d6dc325de8b3f6f7a332d
      Skyler S.
      3 weeks ago
      Kolby was the absolute best!! He did great work in a timely manner as well! Will recommend his service and Goettl to anyone needing plumbing and air conditioning services!
      b98da3cb84dc65481a0885a0f3668935
      Michael P.
      3 weeks ago
      Robert provided great service. This company and Robert saved me from being ripped off by the other plumbing vendor, let me explain. Right from the jump, I called this company to help me out of a bad situation. The person on the phone was kind enough to listen as I was stressed and got Robert out within like 30-40 minutes. That part was shocking already. But I literally had another plumber at the house from another company, who was called out(scheduled) to flush the water heater and fix a faucet issue in the upstairs tub. Hours later after this other company failed to go to the store and buy the correct cartridge for the faucet (a second wasteful trip), and he still struggled to fix it and put the faucet back on correctly, they were claiming of some blow out issue to the house and emergency plumbing repairs were needed at a price of estimated $8,000 to $15,000. First thing i thought was, how did i get in this nightmare. Is this similar to that whole taxi cab scam of longhauling. Thankfully , Robert showed up as the other vendor/plumber did not want to stick around. Would you believe they even left without me paying any fees and they said they would work that out with me later. Robert then shows, hears my issues and what not, fixes the faucet upstairs, tests the water levels, cleans out the little screens inside the end of the faucets, even fixed a small issue with the toilet tank that kept running that I was unaware of as he investigated the house thoroughly, spent over 2 hours helping to flush out the water lines and restore everything I really needed. He even confirmed that another vendor I use for the water osmosis filters and who handles the water softener (and a suggested replacement by many), he confirms if I can get that vendor out there the next day for the price they were quoting, I should do it. Now that is building trust. He even advised me on the better option to the unit that is better for me and the house, again, not their service and not benefitting from that other vendor doing the work. Utlimately, Robert saved me from a wasteful expense to another vendor, who was trying to rip me off. Shameful that this occurs, but glad to know not every business is like this. Go with Robert and Goettl servicing. Ps, they charged me nothing for this initial consultation and work performances. They are establishing a quality business relationship and advised me on steps i may need for the house going forward, without pressure, giving me time to evaluate.
      6e9a16a4a226a9798319fcad946dad0a
      Kdawg
      3 weeks ago
      The entire team was responsive, courteous, and listen to my needs. They were able to fix my plumbing the same day. Geo G. New exactly what was needed. I would use them for all my plumbing and HVAC needs
      c8e133a77b71121ee9c46adddb149e16
      David L.
      3 weeks ago
      I Had my HVAC system maintenance checkup with Goettl and they did a great job. Jef Eusepi was my technician and he did an awesome job servicing and checking my AC system. If you need your AC system worked on I will highly recommend Jef and Goettl.
      64542f23a9b56772c03fd8b0c4c015ce
      Flo L.
      4 weeks ago
      recommends
      Carlos was very courteous and understood the problem with my thermostat a new one had to be installed and he wanted to make sure that everything was working well before he left. Thanks, Carlos.
      347a57907d11a9f07c75e808e81fa567
      Kristin M.
      4 weeks ago
      recommends
      Rodell Banahan is amazing! Super helpful and got my plumbing and water heater up to date! He answered all my questions and gave me great detail and options on repairs. Highly recommend!
      de0b9733b0e62c0d94fcb9d5717378d2
      Paige Vaughn D.
      4 weeks ago
      recommends
      Kevin was fantastic from start to finish. He came out to evaluate our HVAC system for preventative maintenance and was incredibly friendly, prompt, and communicative throughout the entire process. What really stood out to me was how clearly he explained every component of our system in a way that actually made sense, without ever feeling pushy or overwhelming. I really appreciated that he gave us honest recommendations based on his years of experience and helped us understand our options in a way that fit our budget. Instead of trying to upsell us, he helped us come up with a realistic game plan for the next six months to a year, which gave us a lot of peace of mind. We also signed up for the company’s membership program and honestly think it’s such a great value. Overall, this was one of the best service experiences we’ve had in a long time. Highly recommend Kevin and the entire team.
      bd365bddd411abdd56167ffa8ac6e9de
      Kathy Zarcone R.
      1 month ago
      recommends
      I had my semi annual AC checkup on Saturday. Damian arrived on time, did a wonderful job and was very knowledgeable when explaining the items that were recommended. He was friendly and professional. Could not have asked for better service!
      52d81ba8207c42dbfebcfd806483d137
      Cassandra H.
      1 month ago
      recommends
      Bryan was so friendly and helpful. He answered all my questions and was very knowledgeable. I felt very safe around him and would recommend for his expertise and calm nature.
      d6b53229b378f0fbe354ee15ac92ee60
      Peter C.
      1 month ago
      recommends
      We had a great experience with our Goetti AC tech Angel! He arrived exactly when he said he would, was very personable, and carried himself professionally the entire time. He did a thorough job checking our AC and walked us through what he was seeing in a way that was easy to follow. I really appreciated that he went beyond just the service—he shared helpful advice on how to take care of our system and avoid issues down the road. It gave us a lot of confidence heading into the hotter months. Would definitely recommend Goettl, specifically Angel to anyone looking for dependable, knowledgeable service!
      166e5129493db3d223ce873cd2ce6a59
      Karen Q.
      1 month ago
      recommends
      My service with Judd was top-notch. He was efficient, knowledgeable, and genuinely caring. His professionalism truly stood out, and I sincerely appreciate the outstanding service.
      6bf5af05d4015fd9680bcd69c7b2654f
      Rene De La R.
      1 month ago
      recommends
      Darean was great. Knowledgeable and dedicated to ensure the problem was fully resolved before leaving the job. Goettl is my go to moving forward for all plumbing work. Going to try the HVAC service also after this experience .
      6472b3cad33b3e7765c596f6595ca4c4
      Terry V R.
      2 months ago
      recommends
      Rogelio Rodriguez did a good job fixing the attic door when the two Cooling Service men accidentally ruined it when they change the unit two wks ago. Thanks to hin.
      37e9ffacd75504526daad918f7fec3cd
      Donna C.
      2 months ago
      recommends
      All the water pipes for my mobile home were replaced. The water heater received a shut off valve and new pipes. I did not have repairs done on my toilet. Joe replaced it. Joe worked mostly on the ins
      1a1d236c81429dc8b4dd3be7a5a65d8b
      Peter G.
      2 months ago
      recommends
      I had 3 young men come to my home to look at my AC unit. the first one and I'm sorry I don't remember his name, was very honest and open to tell me my AC is old and needs to be replaced. he stated it will be more cost to get a new AC then to keep throwing money at the old one, said ok. i got approved and I was expecting to have the new AC put in a few days later, but they were able to do it the next day I was stunned, I said WOW ok. Then I had Andreas and Andre come over and put the new AC in, these gentlemen were very professional, courteous and respectful to me and my wife. they went above and beyond by being this way, I dealt with other companies in the past they started out nice at first but then changed as time went by. These 3 gentlemen were great and deserve a raise in my book, if the owner reads this , do not let these gentlemen get away or leave the company they are what's needed today in your company and projecting a great outlook for your company now and in the future, thanks for your time. signed Peter Garcia a happy customer 😁👍
      fa3126328f3887b499dd3f615393d210
      Elena Cervantes M.
      2 months ago
      recommends
      Jason Estrada came to my home to service my AC unit and did an excellent job in addition to being very professional. Showed me possible areas of attention needed, and was knowledgeable as well. Followed with recommendations. Great job Jason!
      a4e4989c0740fb2e4f44e95269b86841
      Zelda Abel W.
      2 months ago
      recommends
      Robert Getman and his apprentice Armondo came today to follow up on some AC/heat and possible air leaks. Robert is always very personable and listens to me! He and Armondo worked on my Honeywell Thermostat and helped link it back to my new Internet WiFi. That was basically a favor to me but I appreciate those little extras so much! Nice guys! 👏🏼
      ac0076721a263ed7c80cfd520bc302bf
      Bing F.
      2 months ago
      recommends
      Kevin Martinez was here and did an excellent job. He is very respectful and knows what to do when he enter into my house. He got his shoe covers right away.
      44a884376ff26542887c27366f5c6609
      Amber M.
      2 months ago
      recommends
      I have had nothing but the best experiences with Goettl!! obviously having your ac go out is stressful. You don’t know how costly it’s going to be and unfortunately they get a bad rap. This company is honest and greatly priced! Jarod is a super star ⭐️ He explained and showed me things cause I’m generally interested in how things work. He answered all questions and just took a lot of care in what he does and it shows . He has been to my home twice and I forgot the nice young man that came yesterday -but he was wonderful . To my family friend Preston who works there as well -eternally grateful for this referral . Keep up the great work !
      bac6160d30a909980369e2e1d242e7cf
      Michael Q.
      2 months ago
      recommends
      Geo was very Prompt, Friendly, Knowledgeable, and Quick with the repairs to our two bathroom repairs and our laundry room! Highly Recommend Geo and Goettle!! 👍
      49f27e1675b06e625351a80189b79d50
      Dustine P.
      2 months ago
      recommends
      We had a great experience as I needed same-day service. They were able to get a technician out after another company canceled on us. The technician was very pleasant. His name is Geo and he was able to get us a new water heater and do the repair and installation in about an hour and a half big kudos to Geo with his professional manner and precise knowledge and installation.
      766ed7ad2ae8682420b9abbbd67296e2
      Susana A.
      2 months ago
      recommends
      Julian was the technician who worked on my plumbing problem. He was on time, thorough with details, completed the job with no problems. He was professional and overall a nice guy. I give Julian a five star rating.
      70e7e8d57e5cca2a0973a5b0044823bc
      Teresa Gregoire H.
      3 months ago
      recommends
      Blake and Presley did a fantastic job servicing our a/c. I appreciate the time they took & attention they gave to concerns we had. They also let us know about a nocturnal visitor we had leaving skat
      af66522d7134b707c1e08af80042c90b
      Samantha F.
      3 months ago
      recommends
      One of the only Vegas companies I actually like and trust. Everytime they come to my house they are super nice, fun and professional. This most recent time, our tech Ryan was fantastic. He went above and beyond and everything was fixed in an hour. I love this team!
      20de444cecbdfb8c922991e58265f114
      Jim V.
      3 months ago
      recommends
      I had a really great representative named Kevin, very personable Extremely knowledgeable, very professional. Came in, within minutes he took charge of his job. I was very impressed with him. So if you could order a representative on your own. I definitely recommend Kevin.
      2c1eb6b3cef313821b54704fa46a7a63
      Libby M.
      3 months ago
      recommends
      Richard was sent to address an issue with our washing machine drain. He went above and beyond in addressing and resolving the issue. Excellent service provided by Richard!
      5a4d92ef663c4018f9a204c4d0d904df
      Bobbi M.
      3 months ago
      recommends
      Alex handled my plumbing inspection and did an outstanding job from start to finish. He arrived right on time, was professional and friendly throughout, and worked efficiently without cutting corners. What really stood out was how clearly he explained everything—breaking things down in a way that was easy to understand without feeling overwhelming. It’s not every day you come across someone so courteous and well-spoken while also being highly competent at their job. Goettl is lucky to have Alex on their team. I’d absolutely recommend him to anyone needing a plumbing inspection.
      7020318227b2c3f8dcd2558c2160c5a2
      Teresa S.
      3 months ago
      recommends
      Blake and Robert are excellent technicians. Came in a timely fashion. Very clean, didn’t make or leave a mess. Always happy with their service plan.
      7a7c4aeafbacd94aa92288a98f5ee79c
      Patrice G.
      3 months ago
      recommends
      Jesse and Hector were very professional and personable from the moment they arrived. After I explained the issue, they got straight to work, quickly identifying the problem and performing a thorough evaluation of my system. I really appreciated how honest and straightforward they were—they didn’t try to upsell me or push anything I didn’t need. This was actually the second air conditioning company I called in the past two week. The first, D & H Heating and Cooling, charged me a $480 and didn’t fix the issue. In contrast, Goettl came out within an hour and discovered that a wire had been connected incorrectly, causing both my heater and air conditioner to run at the same time. I’m very thankful for their professionalism, knowledge, and efficiency in diagnosing and fixing the problem at a reasonable price.
      dc8676ffedc505b509396c4ce06e3364
      Matt B.
      3 months ago
      recommends
      Five stars easily one of the best experience with home care I've had . Nathan and Matthew were professional , kind and informative . If you need an A/c replaced or repaired call Goettl they got you co
      286d260e5416e0a8ddc2841f6ba4fa66
      Elizabeth D.
      3 months ago
      recommends
      Camren White was so caring and really tried to help us with everything we needed to get done. Did an amazing within our budget. Thank you so much from all of our family!
      c745cf1659e9cf2aba9dfe3aaac3b9d2
      Robert F.
      3 months ago
      recommends
      I had an issue with master bathroom toilet I called Goettl Austin and within 24 hour. I had an appointment set up. Elias was my technician. He was friendly, courteous, and very efficient. I would highly recommend Goettl and Elias for your plumbing needs.
      2d4fcc3cb6de41651accdc350c5740f3
      Jamie M.
      3 months ago
      recommends
      Juan Gil provided excellent service checking out the problem and recommended service. Checked plumbing lines, water test on water softener system and explained results. Will recommend Goettl And Juan Gil for all plumbing services.
      d7a3cfad2a090e04d5f13f6f970c1c37
      JeffLezli T.
      4 months ago
      recommends
      Blake and Breon were professional and did a great job providing providing maintenance check ups for our heaters. We are Sadie’s Club members and have used Goettl for our plumbing, AC and heating needs for several years and have had excellent service.
      b8adb360b35ed134e522b320f9a4c2be
      Monica H.
      4 months ago
      recommends
      I highly recommend Goettl! Had a minor problem with the heat the other day I called and they were there in a couple hours. Pablo came out and checked everything. Paul was so professional/polite!
      7a1c333f6ad84621aa2f62481735c42e
      Darlene M.
      4 months ago
      recommends
      Today Momo and Eric came to my home. They were professional in every way! Each aspect of their work was done with precision and expertise! They did things the right way! I highly recommend them.
      2c61518c01a704649c9117e97162ff1b
      Eduardo B.
      4 months ago
      recommends
      The promptness, courtesy and professionalism of the technician were exemplary. I will always recommend your company to friends, family and acquaintances.
      0077b757207c4f4fb695a5b6c850443b
      Jose S.
      4 months ago
      recommends
      We’ve been with them for awhile now. On maintenance plan. They are high on some issues but overall happy with their service. Checked our plumbing system and drained water heater all included. 💪🏽🇺🇸
      595eece47838d2537890f76c8180c917
      Jessica C.
      4 months ago
      recommends
      I had more than one company tell me I had a sewer line break. Andrew came and cleaned out the clog and there was NO BREAK! Saved us thousands in unneeded repairs! Goettl will forever be my first call moving forward! Thank you Andrew your are amazing!
      beebd96a71787a7b640ee48d03fa3da7
      Charles J.
      5 months ago
      recommends
      Their personnel are not only knowledgeable but also very friendly. We use Goettl for all of our HVAC and plumbing needs. Irwin Luna is very knowledgeable and helpful. He explained all of our options.
      e1f57f60160adfcfa4e5bc59fc1bf9c7
      Brianne H.
      5 months ago
      recommends
      Cannot recommend Goettl enough! We had the pleasure of having Andrew Morgan as our technician. He was kind, and very thorough from diagnosing what was wrong with our HVAC to fixing it! 10/10 recommend
      da00c3506aeaff93afe616ec34237b0e
      Carlitas W.
      5 months ago
      recommends
      I had my HVAC serviced today by Kevin. He was fast, friendly and professional. Kevin showed me pictures he had taken of my system, showing external ducting that had collapsed. We then connected with Jeromy to setup all the details. Ductwork to be repaired tomorrow. The water heater was found to be leaking and needed to be replaced. That too will be done tomorrow. I was very satisfied with all the services provided today.
      6ca152d2ab0554389925c97f28c56b72
      Lynette M C.
      5 months ago
      recommends
      Troy came out for scheduled maintenance and explained everything he did and found very well. His follow up visit to replace aging parts was of the same quality.
      263f26e64522d22cfaf80d8b14a59ff4
      Dave M.
      5 months ago
      recommends
      Jonathan Johnson came out today and did a preventive maintenance checkup on my HVAC system. He was very thorough and thoughtful! This is the 2nd service that he has done for us and I am thankful that they sent him. I have had nothing but great experiences with Goettl. I would recommend them for any service!
      287fbc25bd8cfe09ca6564b4884a9bf2
      Jim M.
      5 months ago
      recommends
      Chris Beers was on time as always. Never leaves a mess when he gets the work done. Lets you know what he has done step by step to correct the problem. Very polite.
      21bca8b60df2856ae292df6d358948b1
      Susana G. R.
      5 months ago
      recommends
      Kaelen Nuss was sent to our home in response to a possible leak. He was very friendly and polite, but above all, was very knowledgeable and informative. He listened to our concerns and let us know what he was doing every step of the way. Great job Kaelen. We usually get a quick response from Goettl and this was again a good experience. We recommend Goettl for all your plumbing and air conditioning needs.
      8f9985ddca73a757b881985cb1fa2ae7
      Maria Bell F.
      5 months ago
      recommends
      Robert B . Thanks for your knowledgeable input. We learned a lot and you were so amiable that the big problem sounded solvable. We hope all plumbers are Ike you. They’re not just after the money but be able to help people’s problem and ease their woes. Kudos!!! 5 stars for you.
      8e8e69bb164fba79c83987845fc9b2a0
      Joe M.
      5 months ago
      recommends
      Joel and Patrick did an awesome job installing my new HVAC system and then JR Padilla was equally awesome installing my electrostatic filter. Everyone at Goettl is professional, transparent and helpful.
      43620ab1223819b88dd124da79a7daa1
      Terri L.
      5 months ago
      recommends
      Goettl is fast efficient and reasonably priced. Devon, my technician was very knowledgeable and thoroughly inspected all of my faucets/hot water heater was flushed . I could not ask for a nicer guy.
      d45eda5e0c26c2161c562188b0fd1875
      Carlos F.
      5 months ago
      recommends
      Richard was really great at explaining the whole process and how long each test would be. He was able to give us mostly good because it was a smaller job that what we thought it could be.
      8ebd5a23c93c2bc110d9e21120cf8c22
      Susie L.
      5 months ago
      recommends
      Jeffrey Jose did a wonderful job fixing the leak in my toilet. He was both friendly and polite and kept me informed of the progress the whole time. I have had quite a few visits from the Goettl techs for various issues. The office ( also extremely nice and helpful) texts me 30 minutes before the tech is to arrive. I have had wonderful experiences with the techs that have come to my home and the office personnel as well. Thank you for everything Goettl
      7b794704413b1c8d97760cdc0b3cbf88
      Julia S.
      6 months ago
      recommends
      Yesterday we had a plumbing inspection, which was part of our Sadie membership and Blair was our technician. He was so thorough, helpful and informative. He put us at ease with what our system look like and also was able to show us things that needed to address. He was able to give us quotes for the future work that should be completed. They didn’t pressure us to rush into anything. Blair is a great representative of Goettl. We are always so pleased with their technicians , management team and their customer service team as well.
      71781003305df40f8e6cdaadecd8e5a7
      Robert A.
      6 months ago
      recommends
      Troy was amazing! He came to look at our HVAC system thermostat. It has not been working properly. He spent quite a bit of time troubleshooting the thermostat. Couldn’t find anything really wrong. Just to be certain, he replaced the inner workings of the hard-wired thermostat. He encouraged us to call again if it continues to malfunction. He was on time, professional and courteous. We stand by Troy and Guettel!!!
      8430b53f7d261eb73581ce8de438982a
      Jean M.
      6 months ago
      recommends
      Cameron was very professional and knowledgeable. Goettl offered same day appointment for both plumbing AND HVAC issues which is very convenient for me and my schedule. I would recommend their services
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      Tn Johnson J.
      6 months ago
      recommends
      So this review is is for service over the past year. A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit. I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons. When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items. The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company. A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly. Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days. These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going. Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol. Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them. I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!
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      Chris A.
      6 months ago
      recommends
      Andrew Morgan came out to do a routine check for my AC after it was installed a year ago. Great service and explained everything in a way that was helpful and effective. Definitely recommend
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      Juanita Arturo M.
      6 months ago
      recommends
      Yes, definitely. A/C&H Technician Kevin Edwards did an awesome job.. after checking out the issues, he explained everything in detail to me. He is a very professional bright and polite person. 5+star
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      Peggy B.
      6 months ago
      recommends
      Jose and Ricardo replaced my HVAC system today and were very courteous and professional. They answered all of my questions and showed me how to work the new thermostat. They were very careful moving things in and out as well. They were really nice people as everyone I have talked to at Goettl has been. Great company and service
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      Irene F.
      6 months ago
      recommends
      I cannot recommend Geo with Goettl Plumbing highly enough! From the moment he arrived, he was an absolute pleasure to have in our home. He was incredibly friendly, professional, and put us at ease immediately. We had a concerning plumbing issue, and Geo was able to diagnose the problem with impressive speed and accuracy. What I really appreciated was that he took the time to clearly explain what was wrong, showed me what he was looking at, and gave me honest, practical advice on the best solution. He had the issue resolved in no time at all. The whole experience was seamless, from the quick scheduling to the efficient and high-quality work. It’s so refreshing to find a technician who is not only a master of his craft but also a genuinely kind and trustworthy person. A huge thank you to Geo and the entire team at Goettl. You have a customer for life! If you need a plumber, ask for Geo—you’ll be in the best hands
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      Jeffrey B.
      6 months ago
      recommends
      We just had the duct cleaning done so looking forward to dust free heat and AC in the summer. A $499 special! Veronica was great! She and her partner took great care with our home and were done in a very reasonable amount of time given the size of our home and the number of registers and other vents! I highly recommend you take advantage of this service if you haven’t had it done yet or has been over 7 years!😊
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      Jimmy O.
      6 months ago
      recommends
      Had water coming through the wall all of a sudden one day. Robert Burrer from Goettl showed up and was very helpful, informative, and very respectful! Was also knowledgeable and provided top notch service. Would definitely use Goettl again and request Robert as the technician. Plumbing repairs are never fun but he helped keep us informed to make the best decisions, come up with a plan, and also a solution. Now just have to get the work completed later this week! Thank you Robert!
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      Maryellen O.
      7 months ago
      recommends
      Woke up to no heat in our house burrrr I have seen Goettl vans all over town and so I called them. Got appointment right away and the Technician, Jef Eusepi, took care of our problem.
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      Jack G.
      7 months ago
      recommends
      Had Amanda come out to do regular maintenance on my heating system in case it ever decides to turn cold here in central TX. She was polite and knowledgeable and pointed out some issue I ended up having her take care of for me. She wasn’t pushy at all with selling these services and I would highly recommend her.
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      Audrey A.
      7 months ago
      recommends
      This was my second time using Goettl, and they have proved that they are great. This time, I needed a water shut-off valve replaced urgently, and Brent was here the same day! He was patient explaining my options, offered insight about my water pressure, and took care of the problem fast. He was neat as a pin, and I would happily use this service again!
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      Patty L.
      7 months ago
      recommends
      Brent came to find an unknown leak that was running up my water bill. He was very knowledgeable, thorough and courteous. He explained everything. He was awesome and I definitely recommend him!
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      Gregory S.
      7 months ago
      recommends
      Good morning, I had a heating system cleaning and maintenance service by your Tech Pablo Alejo. He was very professional and personable from the moment he introduced himself to the out brief he gave me when he was finished. Showed me pictures of what he worked on and explained the work he performed. Pablo is a credit to your organization! Thank you, Greg Sanches
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      Alexandria R.
      7 months ago
      recommends
      Absolutely amazing. Wait time minimal, professional and service was fast in its entirety. Josh was fantastic, fixed our issue quickly and we had heat by the time he left. 100% recommend.
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      Eric W.
      7 months ago
      recommends
      Technician Edgar arrived and instantly communication was very easy. I felt he was working with me and not for me. When an unexpected problem occurred, he was able to adjust the solution to specifically resolve my problem. Absolutely delighted with Edgar and Goettle.
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      Chesca T.
      8 months ago
      recommends
      Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air Conditioning Plumbing — and definitely ask for Geo!
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      Jon B.
      8 months ago
      recommends
      This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.
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      Dustin S.
      9 months ago
      recommends
      Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.
      b039c05f1b5ee0bb02f181e0e42beb69
      Teri H.
      9 months ago
      recommends
      Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!
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      Amy L.
      10 months ago
      recommends
      Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!