Serving the Reno community since 2009.
For expert home comfort solutions, trust the team at Goettl. We’re here to help you with all your heating, cooling, and plumbing needs.
Schedule today. We’re here 24/7!
Home comfort made simple.
Rest easy knowing your home comfort needs are our priority. From HVAC to plumbing, we’ve got you covered.
Upfront & Flexible Pricing
Plus easy payment options.
Free Estimates & Second Opinions
Let us help you make the right choice.
Fully Stocked Trucks
Returning comfort to your home faster.
The RIGHT WAY Guarantee
100% satisfaction with every service.
Current Reno Promos
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$80 DRAIN CLEAR
Expires in 195 days
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$2,200 OFF UPGRADED REFRIGERANT AC UNIT
Expires in 11 days
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$129 AC REJUUUVENATION®
Expires in 195 days
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$129 WATER HEATER REJUUUVENATION® + COMPLIMENTARY PLUMBING INSPECTION
Expires in 195 days
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$350 OFF HYDRO JETTING
Expires in 103 days
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$50 OFF ANY REPAIR
Expires in 195 days
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$750 OFF DUCT REPLACEMENT
Expires in 103 days
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10% OFF WATER SYSTEM BUNDLE (WATER FILTRATION SYSTEM + WATER HEATER)
Expires in 103 days
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5% DISCOUNT FOR ACTIVE MILITARY AND VETERANS
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COMPLIMENTARY IPAD AIR WITH NEW TANKLESS WATER HEATER
Expires in 11 days
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COMPLIMENTARY TOILET WITH WHOLE HOUSE HYDRO JETTING
Expires in 103 days
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COOL YOUR HOME FOR ONLY $98 A MONTH!*
Expires in 134 days
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FREE AIR PURFIFIER WITH ANY HVAC REPLACEMENT
Expires in 103 days
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ZERO PAYMENTS, ZERO INTEREST UNTIL 2026
Expires in 11 days
What your Reno neighbors have to say
Impressive New System Installation by Jason
New system installation
Would highly recommend this company. We just had a new system installed and Jason is the man. He is very knowledgeable and helpful and made sure it was installed perfectly. Took extra time to extra insulate everything and tested every piece of the system before departing. Was very impressed with the time he took to explain everything in detail and made sure we were dialed in. Very happy we chose Goettl for all our heating and cooling needs.d Goettl service our a/c unit for the past few years and they kept it running for us until today when we purchased a new one from them. We have always been Goettl fans, for their knowledge, patience, efficiency, and friendliness. I know we made the right choice with Goettl.
Service Provider
Jason
Outstanding Service by Jesse
System maintenance under service contract
I have had my Goettl system approximately 5 years with the service contract. I am very pleased with the system, the company, and the service techs. Today my service tech was Jesse. He did an outstanding job! He was very professional, very thorough, and a pleasure to deal with. I highly recommend Goettl.They cleaned up and were on their way out soon after. They were efficient and friendly. Great service.
Service Provider
Jesse
Smooth Water Softener Installation by Mario
Water softener installation
Mario was able to evaluate the best solution for setting up my water softener. The install was smooth and the clean up was fantastic.
Service Provider
Mario
Proud to serve the Biggest Little City in the World!
Our team is honored to call Reno home. As proud North Nevadans, we’re committed to providing excellent service and doing things the right way the first time. Trust us to be your one-stop shop for all your air conditioning, furnace, and plumbing needs.
- Washoe Valley
- Mogul
- Lockwood
- Spanish Springs
- Sun Valley
- Verdi
- Stead
- Golden Valley
- Lemmon Valley
- Reno
- Sparks
- New Washoe City
- Cold Springs
- And More…
We’re also in Las Vegas
16
Years of Servicing the
Reno Area
12
Service Trucks available for the people of Reno
46
HVAC & Plumbing Technicians
at your service
800+
Local Members Using Smart Sadie Maintenance Program
Very professional. Stayed ate until the job was finished. Cleaned up afterwards. More importantly, my dog Cody approved of them.
Jason was great!!! He and Marco were here on time, polite and professional. Great customer service. Thank you!!!
6/6/2025
Thanks Dan W. For giving me an estimate on AC replacement. You were very thorough and answered all my questions. You have a great attitude and are very congenial. Thanks again.
Linda W.
11/2/23
It was time for the furnace to have its annual inspection so I called Goettl. Greg arrived for the appointment with a smile. He thoroughly checked and cleaned the furnace and showed me a picture of a serious problem that needed attention. Greg returned 2 days later and installed the new part, assuring I wouldn't have a furnace failure in the middle of winter. Thanks Greg for your attention to the details and answering all my questions.
12/31/23. Jeff came to determine why I had no heat and discovered the new motor failed due to possible imbalance of the blower wheel on the blower motor. He installed another motor and a new wheel and casing will be ordered and probably installed within the week. Jeff was very pleasant and professional keeping me informed about what he was doing. Thanks Jeff.
1/3/24
Anthony came today to complete an assessment of furnace operation and any potential problems because the new blower motor failed on 12/31/23. He and Jeff checked everything and Anthony felt the furnace was working properly. As usual Anthony was professional and answered all our questions. Thanks Anthony and Jeff.
5/13/24
Anthony came for service call on my AC unit. As usual he was very thorough and informative. He answered all my questions about potential replacement. Very satisfied with his visit. Thank you Anthony.
4/8/25
Tyrone came to conduct my AC ahead of summer. He was very plesant and answered my questions. Looks as though I need a new AC. Thanks Tyrone.
Thanks Dan W. For giving me an estimate on AC replacement. You were very thorough and answered all my questions. You have a great attitude and are very congenial. Thanks again.
Linda W.
11/2/23
It was time for the furnace to have its annual inspection so I called Goettl. Greg arrived for the appointment with a smile. He thoroughly checked and cleaned the furnace and showed me a picture of a serious problem that needed attention. Greg returned 2 days later and installed the new part, assuring I wouldn't have a furnace failure in the middle of winter. Thanks Greg for your attention to the details and answering all my questions.
12/31/23. Jeff came to determine why I had no heat and discovered the new motor failed due to possible imbalance of the blower wheel on the blower motor. He installed another motor and a new wheel and casing will be ordered and probably installed within the week. Jeff was very pleasant and professional keeping me informed about what he was doing. Thanks Jeff.
1/3/24
Anthony came today to complete an assessment of furnace operation and any potential problems because the new blower motor failed on 12/31/23. He and Jeff checked everything and Anthony felt the furnace was working properly. As usual Anthony was professional and answered all our questions. Thanks Anthony and Jeff.
5/13/24
Anthony came for service call on my AC unit. As usual he was very thorough and informative. He answered all my questions about potential replacement. Very satisfied with his visit. Thank you Anthony.
4/8/25
Tyrone came to conduct my AC ahead of summer. He was very plesant and answered my questions. Looks as though I need a new AC. Thanks Tyrone.
Just finished our AC rejuvenation, and our tech Dan was awesome! He was extremely thorough, explained everything clearly, and was blunt in the best possible way—which I really appreciated. No sugarcoating, just honest feedback about what needed to be done. I also loved that they took pictures of everything and provided a full written summary explaining what needed to be done and why. Dan made an effort to finish on time since I had somewhere to be, and the quote he gave me was great. Overall, Goettl was fantastic—especially Dan!
David Bell with Goettl did such a fantastic job servicing our HVAC system! He is professional, so friendly, so knowledgeable & made my husband and I very comfortable with the things we weren’t sure of!
We are also very happy he will the one to come back and service our HVAC as time goes by and it’s needed!
We are also very happy he will the one to come back and service our HVAC as time goes by and it’s needed!
Jason has serviced/replaced our HVAC unit and we can’t speak more highly of him. He’s friendly and professional, fantastic at his job!
They did a great job. Came out quickly, diagnosed issue and replaced our unit within 3 days. Very courteous and knowledge and kept us informed during the entire process
Heather came out to check my water heater , Heather was very thorough in her check of the water heater and the piping in my house very pleased with her easy to talk to and very knowledgeable
Pablo was great and very professional. He explained what he was doing and answered my questions. If needed I would call again.
Davey's energy and professionalism was everything! I believed he looked out for our home as if it was his own. Heather's focus was to help us and make sure we were taken care of, while dropping knowledge at the same time. Goettl Air and Conditioning are the type of people that want to help the people. I appreciate the work they are about to do for us! Go Goettl Air and Conditioning🫶
Super polite. Efficient. My estimated time was between 8-12 and Tyrone showed up very close to 8, which was wonderful. Highly recommend
Alan and his crew from Goettl replaced all the 'drain' lines at my residence. I was impressed with Alan's knowledge, courtesy and professional attitude. He is a hard worker amd I would not hesitate to have him perform repairs or installations in the future. Harry
We had a service call to Goettl Air for our water heater needs. Mike P was the HVAC gentleman that came out. He was knowledgeably, friendly & kind. He went over everything that we will need moving forward. Mike was very clear on the warranties & pricing. They will be Tuesday to take care of all our HVAC needs. I highly recommend this company.
The Goettl technician was great. The team went above and beyond my expectation.
My furnace stoped working. I called to make an appointment. Everyone in the office is so friendly. They had a tech available. Tanner came did a thorough inspection found the issue and gave us a thorough review of the problem and gave us a solution. Thank you for making this an a pleasant experience. Just had Dan out to do a spring cleanup on the hvac. He’s so nice and knowledgeable
Although it was hard work, Tyrone, and Polo did get the furnace going . I appreciate the effort they put in to make it work.
Diego was superlative couldn't ask for any better way to get things going
Diego was professional, Courteous & And knowledgeable about the HVAC and heater unit. He did a thorough job with going over each of them finding a few issues that he went over with me.
Very professional and prompt. He explains everything he’s doing and makes appropriate recommendations. Great job!
On time, (actually early), but with a phone call ahead of time. Always thorough. Respectful employees. Goettl has been consistent. Highly recommend.
On a Sunday , I realized I had a leak coming from my dishwasher. It was into the sub floor and I could see the water leaking into the crawl space. Called Goettl and they sent Sammie Jones out immediately. I was so appreciative because I could not wait until Monday. Sammie identified the problem right away and went to Home Depot to get the part. He was so pleasant and professional. He fixed the problem and the price was very reasonable considering it was an emergency call.
Prompt and efficient service. Diego explained why the HVAC unit stopped working and fixed the problem. I highly recommend this company.
Tyrone was an excellent technician, very helpful and informative about the issues with my system. He was able to explain Things to me in a way I could understand. I was very grateful to have a technician as insightful as he was. Thanks again, Tyrone.
I was very satisfied with Jesse. I was impressed that he didn’t cut any corners doing his job.
We have not had a negative experience with Goettyl yet. Jesse Rodriguez went above and beyond to try and solve our plumbing issue which took hours. He remained professional and pleasant!
Goettl and Sammie did an excellent and quick repair to my outdoor faucet. Very pleased with the service.
Sammie provided exceptional service, demonstrating promptness, professionalism, and courtesy throughout. He completed the work efficiently and subsequently provided a clear explanation of his findings, along with recommendations for future services. His professional demeanor, notably lacking any high-pressure sales tactics, was particularly appreciated. We anticipate becoming repeat customers. Rating: 5/5.
Dan was very thorough and honest about our options with adding A/C to a 100 year old house. Would definitely call him again!
Jef E. was excellent, early and very professional. He discovered a couple of issues with our heater and replaced the parts while he was here. I also scheduled a service for our water heater next year and the customer service agent was excellent and returned my call within a minute. We are very pleased with our Goettl service and would highly recommend them. Thank you
Goettl did a great job servicing my furnace. Pablo Alejo was very helpful.
Mike was knowledgeable and took the time to answer all my questions regarding the installation of a tankless hot water heater.
Great Communication and professionalism. Sammie showed up on time and made quick work of diagnosing our issue. Then provided some feedback and options. Great Expierence. Would highly recommend Sammie Jones!
Super professional and expertly diagnosed our problems and now our heat in our house is working very well.
Your employee did an excellent of explaining potential problems with our water heater expansion tank as well as all other components in our water system. We are extremely pleased with your services.
Jacob is a true professional. Did a great job on the install as well as his whole team a month ago. He diagnosed a loose fitting and wire on furnace today. Had us up and running in no time. He always asks if we have any other problems with the system. Jacob is very much a real asset to your company. I would recommend him to anyone. 5 stars. Bob and Dee.
Sammie did a fantastic job, no actually a phenomenal job. We had a variety of issues at a home we just bought. He checked and cleaned every drain in the house (yes there were multiple issues) and then did the main lines as well. In fact he discovered the main sewer connection was broken! He left no stone unturned! Kudos to someone who takes pride in their work! We have since lined up the local sewer company to get the main fixed. The company is a bit pricey but in the long run worth it. Goettl is now my go to for any plumbing issues!
Paul did an excellent job. He was very efficient and answered all our questions. I would highly recommend him.
The service and inspection was very quick and your people did a pretty job!
Chris was very knowledgeable and listened to all my concerns. He helped in my decision making of what needed to be done. He did not try to talk me into work I didn’t need. I am excited to get all the work done and my plumbing issues resolved. Soo glad I made the call to Goettl!!!
Diego came out on time and took care of what I needed. Diego went out of his way to make sure I was happy with his service. He was very considerate and so nice. Diego doubled checked with me, making sure if Ihad any questions or needed anything else. Thank You for having great service.
Always a great experience with Goettl. Techs are always very professional
Chris did a great job today. I’m m very pleased
Chris did a great job today. I’m m very pleased
Jed was Very professional and polite he listened to the issues that I had with the furnace, he explained in detail what he problem was, he did not had the part available at the time and it was a weekend so he came back the next business day Monday with the new part got to work immediately got it done and my wife and I were enjoying a nice warm house within an hour. Thank you Jef for the job well done. Bolivar
Pablo was professional and friendly while doing an excellent job of servicing my furnace. Would highly recommend!
Jef Is an amazing young man very knowledgeable And hospitable, he walked me through everything he was doing, and how it was done!
Thank you
Bill Rafanan
Thank you
Bill Rafanan
Marco was very helpful in installing our new furnace. He worked very well with the other 2 workers. He came to me and taught me about things I needed to learn.
He was very professional getting the furnace in . He made sure the new filter was put in well and secured it so it looks very neat, as opposed to the old one-- really large, obtrusive, and screws falling out, but too high for us to correct.
Thank you, Goettle group.
He was very professional getting the furnace in . He made sure the new filter was put in well and secured it so it looks very neat, as opposed to the old one-- really large, obtrusive, and screws falling out, but too high for us to correct.
Thank you, Goettle group.
Dan was professional and informative. He guided me through the Goettl app and how my new sensors work.
Jef with Goettle AC & Plumbing could not receive a higher rating from us! Knowledgeable, skilled, friendly, timely and took care of the property respectfully and we could not recommend more highly! Customer service too notch!
The service was excellent, and everything exceeded my expectations. The staff was professional, attentive, and went above and beyond to ensure I was satisfied. Highly recommend to anyone looking for quality and great customer care. Thanks to Marco, Jaime and Davi.
Dan Weinhold called before coming, was very professional and friendly. Found a problem with the furnace, repaired it promptly.
Diego Bernardino was very helpful answering all our questions. He was professional and would recommend him and the Goettl company to friends and family.
Diego was amazing he explained everything that I had questions on. He is a very nice and polite young man. Great customer service.
I highly recommend Jef for any HVAC needs you may have. His expertise, professionalism, and customer service are top-notch. I will definitely be calling him again for future maintenance and repairs! Thank you, Jef, for a job well done!
Tyrone removed and replaced the HVAC controller and attempted to reset my furnace's heat across the four areas of my home and attempted to reset the HVAC controller to a stabilized temperatures across the four areas. The three photos attached show the temperatures in three areas within the home. One shows a temperature of 97°F, another one is at 67°F. Neither are the temperatures that the wall controllers are set to be.
I'm not Happy, Happy, Happy, YET!!
I'm not Happy, Happy, Happy, YET!!
Tyrone was very courteous. He was on time and kept me informed as to what he was doing, and how long it would take.
I have nothing but good things to say about Dan He came on schedule and did a thorough diagnostic on my furnace. He seems to have found the trouble and he explained everything that he did concisely and in detail. He is a credit to your company
Chris Van Winkle is extremely professional, kind, helpful, and fast. We’ve always had good experiences with Four Seasons
I highly recommend 4 Seasons Heating & Cooling. Eric was here and hour after I called. He immediately found the problem and was very professional. Since I moved into my new home, 4 Seasons has installed a new furnace, humidifier, air conditioner, insulation in the attic and have cleaned the air ducts. They are dependable and trustworthy.
Brandon was awesome! He assessed the kitchen sink and cleaned out the drain/line. Great service, knowledgeable, professional, fast and efficient! Highly recommend!
Mike is one of the most knowledgeable and trustworthy plumbers we’ve ever dealt with!
Pablo was Knowledgable showed me a bunch of different options and did a full inspection of my furnace and explained to me all the parts and how they work and what they look for if they are failing/ failed. He didn’t do any repairs, he did not have the part on his truck and the shop is closed on the weekend
Jesse was very personable and professional. He was thorough both in checking plumbing systems and explaining what was done. He is a pleasure to work with.
Chris Vanwinkle is professional and knowledgeable. He explained everything and answered all questions. He inspires confidence in Goettl.
Tyrone was pleasant and professional in servicing our AC system. Certainly an asset to Goettl.
A tech made it out very quickly, even on Christmas Eve. Jef was fantastic ! He diagnosed and fixed the problem. I've got heat for the holidays, and had a great experience.
Technician Heather and her coworker Chris were excellent professionals and gave us good confidence over the work we should expect from Goettl. When a problem needed an emergency fix, Heather showed up like Wonder Woman and made sure we were taken care of.
Hosam Imbabi, the team leader on our project, is patient and thorough. He is the kind of workman one is happy to have as a member of the team. He went out his way to make sure that we were not without sanitary facilities for extended amounts of time. He was a leader and mentor to the apprentices and other technicians.
Chris Van Winkle is another top drawer member of a strong team. He is both knowledgeable and efficient. His willingness to explain processes and procedures to us, the customers, was very welcome and appreciated.
Luis Garcia Rico also represented the company in an excellent way. His cheerful demeanor and work ethic made him one of the team members that we were pleased to work with.
We also wish to give a positive shout out to Sam, Tanner, and Justin as team members we interacted with on this project. They all contributed in a very positive way.
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New project ; new personnel
On first meeting David Bell has the same people person qualities as the rest of the crew. He's easy to be around and did his work efficiently. We are looking forward to the completion of this new project.
Marco and his coworker Andrew were the same polite, attentive, and hard-working technicians we've come to expect from Goettl. This heater installation project presented some unexpected challenges. They found ways of dealing with them and got the job done.
Hosam Imbabi, the team leader on our project, is patient and thorough. He is the kind of workman one is happy to have as a member of the team. He went out his way to make sure that we were not without sanitary facilities for extended amounts of time. He was a leader and mentor to the apprentices and other technicians.
Chris Van Winkle is another top drawer member of a strong team. He is both knowledgeable and efficient. His willingness to explain processes and procedures to us, the customers, was very welcome and appreciated.
Luis Garcia Rico also represented the company in an excellent way. His cheerful demeanor and work ethic made him one of the team members that we were pleased to work with.
We also wish to give a positive shout out to Sam, Tanner, and Justin as team members we interacted with on this project. They all contributed in a very positive way.
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New project ; new personnel
On first meeting David Bell has the same people person qualities as the rest of the crew. He's easy to be around and did his work efficiently. We are looking forward to the completion of this new project.
Marco and his coworker Andrew were the same polite, attentive, and hard-working technicians we've come to expect from Goettl. This heater installation project presented some unexpected challenges. They found ways of dealing with them and got the job done.
yea heather was great, very knowledgeable and professional, she even gave me a few little tips that really helped too, i would recommend her for any future plumbing/maintenance needs i have...
Chris figured out the problem! He immediately thought that he couldn’t fix it today because it seemed like the new pilot light part of the installation wasn’t working….. But in fact, it was a loose connection that needed to be reset. Therefore, he fixed it quickly and today.
He was great! Not sure why that happened, but he fixed it.
He was great! Not sure why that happened, but he fixed it.
They came out right away on a Sunday. My one heater stopped heating. The technician was very professional and efficient. He checked both heating units and replaced parts that needed replacing. The cost was very reasonable.
They got me in within an 1 hr spent the time finding the part and fixed our heater! Will definitely use them in the future!!
Marco and his partner were very kind and professional. They explained the entire process and expectations in regard to my new furnace installation and answered all my questions. I am very satisfied with the services I received 🙂
Jef provided excellent service to our heating system. He checked everything and gave me all the information about servicing my system. Five stars for a great technician.
Very kind and professional, if possible Jef will be my technician of choice. He arrived on time and was cordial and respectful, it’s clear he’d enjoys his job and does it well. Everything done was explained thoroughly to include future service recommended and why. I wish all customer service experiences were like this. Highly recommended!
Communication was great. I have an older unit in a rental property that was blowing cold air. So often an older system is recommended to be replaced rather than repaired. Not here. Dan explained what repair was needed to get the system running, why the system had shut down, and made a suggestion of an additional repair so it would continue to run properly. I found the pricing to be reasonable, was able to get an appointment same day on a holiday weekend and now my tenant has heat. Thank you Dan!
We received excellent service from Jef. I would highly recommend Goettl Air conditioning. I called around 7 AM and Jef Showed up on the same day and I received prompt service.
Kudos to the two technicians, Marco and Jaime, who installed our new furnace last week. In the cramped attic (standard for a DR Horton home) they disassembled the old furnace and replaced it with a much better, more reliable furnace. All on the same day. Jaime also replaced the old filters and set up a series of sensors (free of charge) for the furnace, intake, vent and water heater. He then downloaded and explained the phone app for monitoring the sensors. After they left that afternoon, I fiddled with the thermostat (installed by Goettl when they replaced the air conditioner earlier this year) and messed up the settings to such an extent that it no longer functioned as expected. That same evening, Marco returned and reset the thermostat. Now it functions perfectly.
Mike Perry has done a lot of plumbing work ifor our home. He is on time, polite and really did a thorough inspection to accurately diagnose the issues. Thanks Glottal for having such amazing staff that is always friendly!!!
Goettl has always been great with us. They are always punctual and on time. We've been able to make last minute appointments easily. We recently joined their Membership Program and I was pleasantly surprised when they called to say we had a free AC unit maintenance, included in our package. We also received a voucher for a very reduced rate on a years supply of filters. They always check our filter with every visit and replace it for us. The Monthly rate for their Membership is very reasonable and with the added bonus of receiving a discount on all work we scheduled with them, as well. We have had a new Furnace Installation, Kitchen Sink Rejuvenation, Toilet Repair, Free Clogs Drain, AC Maintenance and Repair.
I really don't know this day and age how much services cost anymore. I do research when I'm going to invest this kind of money into a company to care for our home. Geottl is not overly priced and with the discount our membership package provides, it's a pretty easy decision to get the repairs done and know that we are being well taken care of by Geottl. We have not done every single service repair suggested but the majority, we have.
Overall, I'd suggest Geottl because first how punctuality, professionalism and friendliness all the technicians are. We will keep our membership going forward. Thanks, Geottl!!!
Goettl has always been great with us. They are always punctual and on time. We've been able to make last minute appointments easily. We recently joined their Membership Program and I was pleasantly surprised when they called to say we had a free AC unit maintenance, included in our package. We also received a voucher for a very reduced rate on a years supply of filters. They always check our filter with every visit and replace it for us. The Monthly rate for their Membership is very reasonable and with the added bonus of receiving a discount on all work we scheduled with them, as well. We have had a new Furnace Installation, Kitchen Sink Rejuvenation, Toilet Repair, Free Clogs Drain, AC Maintenance and Repair.
I really don't know this day and age how much services cost anymore. I do research when I'm going to invest this kind of money into a company to care for our home. Geottl is not overly priced and with the discount our membership package provides, it's a pretty easy decision to get the repairs done and know that we are being well taken care of by Geottl. We have not done every single service repair suggested but the majority, we have.
Overall, I'd suggest Geottl because first how punctuality, professionalism and friendliness all the technicians are. We will keep our membership going forward. Thanks, Geottl!!!
Your service was wonderful. It was fast. It was accurate and the guy was so nice and I thank you so much for getting here so quickly today when I was so cold.
Pablo was great!!! Heat is on I will use your service again. Thank you 😊
Renewed seasonal maintenance.
It is a great way to keep my a/c and heater healthy!
Diego Bernardino is efficient and delightful!
It is a great way to keep my a/c and heater healthy!
Diego Bernardino is efficient and delightful!
Mike did an exceptional job and he was very informative. I couldnt ask for a better representive from a company. I am very pleased with the results.
The team of men arrived on time and set to work. We fed them lunch. It was a long day to install 4 units. At the end of the day the crew cleaned up. We will run the systems to see all is working.
As usual, Chris and the team at Goettl were fast and competent. I'd recommend them to anyone needing plumbing/HVAC work in the Reno-Sparks area.
Tyrone is great. Very professional, knowledgeable and courteous. Really knows his stuff.
On time! Very professional. Jeff returned the next day with the needed part and fixed the unit! He also moved and tweaked one of our sensors to increase its operation. Always very knowledgeable and considerate. Thank you!
Jaileyne was great. A recent TMCC graduate, did a great job. Refreshing to see a young woman in this role. Nice to see the company investing in our local graduates
Yesterday, my residential furnace malfunctioned. In an effort to save money, I did my best to troubleshoot the problem by replacing the air filter and the thermostat. Both failed to solve the problem and it was getting later in the evening and colder by the hour.
In March of 2024, a Goettl Service Technician, Tanner, inspected and rejuvenated my furnace with details of his findings and recommendations for repair or replacement. Tanner, who was very knowlegable and professional left me grateful for the services of Goettl.
So, I called Goettl , about 5:00 P.M. and I spoke with Tanya, A Goettl Customer Service Representative. Understanding the urgency of my situation, Tanya immediately scheduled a Techniian to repair my furnace that evening! My experience with Tanya was so pleasant, enjoyable and informative which provided me with a calming I needed from my earlier stress!
Thank you Tanya!
Lastly, when Pablo arrived at my home, a Goettl Technician armed with all he needed to correct my furnace malfunction, was very methodical, highly professioanl and a joy to meet. After two hours of ladder climing, probing the problem and succesfully repairing my furnace, he never appeared frustrated and he gave me confidence that the problem was solved! Thank you, Pablo!
Goeetl, you're doing fine work in our community! Keep it up! I'm now a Smart-Saver!
Sincerely,
Ramon
In March of 2024, a Goettl Service Technician, Tanner, inspected and rejuvenated my furnace with details of his findings and recommendations for repair or replacement. Tanner, who was very knowlegable and professional left me grateful for the services of Goettl.
So, I called Goettl , about 5:00 P.M. and I spoke with Tanya, A Goettl Customer Service Representative. Understanding the urgency of my situation, Tanya immediately scheduled a Techniian to repair my furnace that evening! My experience with Tanya was so pleasant, enjoyable and informative which provided me with a calming I needed from my earlier stress!
Thank you Tanya!
Lastly, when Pablo arrived at my home, a Goettl Technician armed with all he needed to correct my furnace malfunction, was very methodical, highly professioanl and a joy to meet. After two hours of ladder climing, probing the problem and succesfully repairing my furnace, he never appeared frustrated and he gave me confidence that the problem was solved! Thank you, Pablo!
Goeetl, you're doing fine work in our community! Keep it up! I'm now a Smart-Saver!
Sincerely,
Ramon
4 Seasons has been excellent to work with. They replaced my 26 year old AC unit last year and I knew the company whom I used in ‘96 had changed hands.
Fast forward to my A/C Spring maintenance I knew I had to replace my 1985 duct work and was in dire need of attic insulation as well.
Logan and Tyler were terrific in working w me and getting the job assessed, a good quote and immediately lined up the 2 man crew Arturo & Ricardo for the next 2 days. Right out of the gate I knew I didn’t want any other company.
Arturo & Ricardo were beyond excellent, they went above and beyond. They spotted a rusted out connection to my 2014 water heater which could’ve been a bad flood scenario:/
They cleaned my furnace blower motor, answered questions, provided photos upon request and competent technicians from beginning to end.
Support staff Courtney, Stephanie & Pam also awesome as a bonus!
Honestly, after 27 years in this house I know I’m breathing clean air, energy efficient, less of a foot print and less to NV Energy. Bravo. Thank you all!
Fast forward to my A/C Spring maintenance I knew I had to replace my 1985 duct work and was in dire need of attic insulation as well.
Logan and Tyler were terrific in working w me and getting the job assessed, a good quote and immediately lined up the 2 man crew Arturo & Ricardo for the next 2 days. Right out of the gate I knew I didn’t want any other company.
Arturo & Ricardo were beyond excellent, they went above and beyond. They spotted a rusted out connection to my 2014 water heater which could’ve been a bad flood scenario:/
They cleaned my furnace blower motor, answered questions, provided photos upon request and competent technicians from beginning to end.
Support staff Courtney, Stephanie & Pam also awesome as a bonus!
Honestly, after 27 years in this house I know I’m breathing clean air, energy efficient, less of a foot print and less to NV Energy. Bravo. Thank you all!
Very helpful, explained what I needed and why. My hot water heater was replaced on the scheduled time and date. Very happy and satisfied with work crew!
Pablo Alejo-ace Tech w/Goettl called in the a.m. to give an updated arrival time. He did an A/C system assessment that was thorough and complete. Thank you, Pablo n Goettl.
Pablo was fantastic! Our older heater had lost its igniting capacity, and Pablo figured it out and repaired it quickly. We had heat within a few hours of calling. We bought the maintenance plan, and feel confident that our needs will be met without issue from here forward. Very highly recommend!
Was great that Pablo could come after hours. But they are still assessing the problem on why furnace won’t come on.
Pablo was very professional and knowledgeable. I really appreciate him, and glad he represents your company, thank you
Great service. Tech was punctual and very professional. Will use their services again.
They definitely take in consideration your situation and respect choices made. Heater replacement went flawless and very professional!! Jason and his partner were great and respectful of our house! Marco came by for a follow up and he was outstanding! I’m very impressed by the employees of Goettl. Everyone has been so professional and courteous.
Thank You Jef Eusepi for being great at what you do.
Very thorough.
Learned about the furnace.
Helped with my next service appointment.
Excellent Customer Service.
Very thorough.
Learned about the furnace.
Helped with my next service appointment.
Excellent Customer Service.
Diego was very polite, prompt, knowledgeable. He made sure I understood what was going with my furnace and other hvac issues. He made the whole annual check of our systems pleasant and he made sure to check everything and didn't rush. Loved that he was super informative and able to answer my questions. Would be greatful to have Diego come back if we have issues.
Pablo arrived punctually as scheduled and performed the most thorough and professional annual inspection of our dual furnace system as we've ever experienced. Most highly recommend Goettl for HVAC services.
Pablo Malejo was fantastic ! Professional, courteous, hard-working. Did a wonderful job, addressed all our concerns!
Jet was incredibly understanding of or situation and respectful of our needs. The quote provided was significantly more reasonable than the “other guys” that were out previously. Highly impressed.
Jeff the technician was very courteous and helpful. He took time to explain everything he noticed, some good, some not so good. His explanation gave me confidence that continuing with Goettl will be a good experience. I plan to do this.
Service tech, Gary was great. The issues was getting the service. They rescheduled our simple drain cleaning 4 times. The install of the new furnace went very smooth. Tanner who I worked with to make the purchase was very helpful. The techs at the I stall were very professional.
Charles was awesome. He was very helpful and answered all of our questions. I feel much better about the job knowing Charles has it covered!
Luis did a great job in replacing duct work in the attic to the furnace, when he was done, explained everything he did and answered my questions, easy to work with and doing business with Goettl has been great!
Awesome experience. Polite, efficient and professional staff !!! I will recommend them to my family, all my clients and friends 😊
Diego was on time, helpful and informative. We are very happy - thank you!
Daniel was very knowledgeable very pleasant easy to work with. He explained what he was doing and what he did which made the whole process easier. My system is very complicated very intricate, but he was able to get to the cause of the problem and fix it. I strongly recommend this company their service and particularly this Technician, Daniel
An absolute pleasure to work with these guys. Diego came by today and checked out the furnace and indicated to us that there was a small tear in the duct and said that it’s not something that has to be fixed right away, so there was no heavy selling or scaring us which was nice and we know that in the near future, we should probably re-address it but for now we know that there is a small issue and we’re very glad that he was just so pleasant and just didn’t do the scare tactics that a lot of people do in order to get the work done right away and get extra work in . He spent time with us discussing what needed to be done. The best thing about it was that Goettl is a very honest company and very upfront with you. This is very refreshing!! Thank you again.
Pablo did a great job. Clearly communicating his arrival and delay. Much appreciated. Explained everything and service was great. Will definitely use again.
Reese-Reyes did a fantastic job with the air conditioner he was friendly and helpful . I liked his service as he installed a new heater for my home in 2022 . But today he was great too.
Fabulous, reliable, friendly, extremely patient , thorough dependable!! Every encounter I’ve had with this company has always been A+ plus. Highly recommend them and their services.
Techician, Diego, arrived on time and with a big smile. We reviewed in depth the kind of service I wanted. He next did a very thorough evaluation of my furnace to see if it would accommodate the air quality items that I wanted. We reviewed pictures he had taken of the furnace and discussed options. He gave me firm prices of these options that seem to be fair. There was no pressure to accept these options or prices. The experience was very amiable and professional. Diego was a very good representative of the company.
Great communication, wonderful assessment skills, easy to talk with office…plumbing is never fun but this outfit makes it efficent
Highly recommend this company!
I had two Technicians show up at my door and I’m so thankful for their expertise in repairing my air conditioner! Both men were professional, knowledgeable and worked quickly to get the A/C back up and running again. They were very pleasant young men. I will definitely be using this company for any future issues. Thanks guys!!!
I had two Technicians show up at my door and I’m so thankful for their expertise in repairing my air conditioner! Both men were professional, knowledgeable and worked quickly to get the A/C back up and running again. They were very pleasant young men. I will definitely be using this company for any future issues. Thanks guys!!!
Chris was very knowledgeable, friendly and professional. He thoroughly checked our plumbing system as we had requested. He made recommendations as to any items that may require service in the future. He arrived as expected within my appointment time. Definitely recommended.
Goettl came the same day I called for a quote. Their technician, Tanner Schopman, was friendly, professional and knowledgeable. He was patient and explained everything to where I was confident of the option and the process.
Our heater decided not to work on a random cold day. I called and within an hour 4 Seasons was at our house and diagnosing. Professional and courteous, definitely will be recommending.
Follow up almost 3 years later, we had a second floor water leak on a holiday. I called just to see if we could get an appointment and I was once again lucky to get a fast response. Chris came out and efficiently assessed what we had going on, walked me through fixes. I feel great about this service and recommend anytime I hear someone can utilize their services. It’s not often you have back to back above average experiences, especially with things like heating a plumbing which tend to be stressful.
Follow up almost 3 years later, we had a second floor water leak on a holiday. I called just to see if we could get an appointment and I was once again lucky to get a fast response. Chris came out and efficiently assessed what we had going on, walked me through fixes. I feel great about this service and recommend anytime I hear someone can utilize their services. It’s not often you have back to back above average experiences, especially with things like heating a plumbing which tend to be stressful.
We’re really happy with Anthony’s service. Very professional and responsive. Highly recommended!!!
My furnace went out the day after my husband died. I was barely coherent much less thinking straight about having a new furnace and a/c installed. I just picked them randomly. I'm so glad I did. The people I interfaced with were absolutely wonderful. I didn't realize how bad my furnace actually was until they installed the new one. What a difference. They came out with the Inspector from the County when the job was done. Every person I dealt with was kind, courteous, helpful, responsive. I would highly recommend this company and everybody working there. Especially Reece!!! 🙂
Tanner was very professional, personable, and knowledgeable. He answered all my questions in a very straightforward way uncovered all the bases. Tanner is a credit to your company and I very much enjoyed my time talking with him.
Jef was awesome! He took the time to carefully explain all that he found and how to resolve any issues as well as a detailed quote. I was very happy with the service Jef provided!
The tech, Anthony, that came out was on time, very courteous, very professional, and took the time to explain his observations. It didn't take Anthony long to troubleshoot and find the problem.
I would recommend this company to anyone. They are good outfit that seems to care for their employees as well as their customers. That is important to me as a customer.
I would recommend this company to anyone. They are good outfit that seems to care for their employees as well as their customers. That is important to me as a customer.
I added an AC unit and replaced my 40 plus year old furnace.
The team was amazing. I appreciated the communication from the quote to the install and completion. They made sure I understood the process and worked with my schedule. They presented multiple options for the project and helped me understand what was best for my situation but also encouraged me to get other quotes to really understand my options. I felt like Goettl was the most transparent and reasonably priced.
I especially want to thank Marco for his amazing communication during the install. Thank you all!
The team was amazing. I appreciated the communication from the quote to the install and completion. They made sure I understood the process and worked with my schedule. They presented multiple options for the project and helped me understand what was best for my situation but also encouraged me to get other quotes to really understand my options. I felt like Goettl was the most transparent and reasonably priced.
I especially want to thank Marco for his amazing communication during the install. Thank you all!
Dan was great! He walked us through all he was doing and answered all of our questions. He gave me a lot of confidence in Goettl and the service the company provides. We’re looking forward to having him back!
Jarrod was very quick and efficient. He explained costs ahead of time and got our kitchen sinks working again. Fantastic service!
I will say they are very communicative and send updates via text messages but unfortunately we did not use them for the shower head leak as they quoted $350 less a coupon and discount with a balance owed of $255. Told them I would YouTube and do the repair myself. I still had to pay $49.00 for them to come out.
Dan was great! Very knowledgeable, thorough and took the time to explain the concerns I had. Highly recommend!!
Reece is always super helpful and personable. Very happy with the services I receive from all the technicians!
Daniel was right on time, did a thorough check of my system and explained everything
He even showed me how to work my thermostat. I know, seems weird but its got a lot of settings. I will definitely use Goettl again. Very happy customer.
He even showed me how to work my thermostat. I know, seems weird but its got a lot of settings. I will definitely use Goettl again. Very happy customer.
Jef did a great job! He was very professional and pleasant. Thank you
Chris was wonderful!! Knowledgeable, respectful, empathetic, clean, professional and kind!!
Jeff came to do the service call. He explained what needed to be replaced and helped to take care of the paperwork. Jason and Eric came today and installed both the heater and air unit. These three gentlemen worked hard, were pleasant and polite. They went over the work with me and answered any questions I had. Very happy with my choice.
On 12/29/23 I needed my water heater replaced also!! Gary the plumber,came out and did an outstanding job putting a new one in. He, and his apprentice were so pleasant and professional. My home is now safe,warm and taken care of. Thank you Goettl for providing excellent service members. These folks set you apart from the other companies. I'm very happy knowing I can count on you.
On 12/29/23 I needed my water heater replaced also!! Gary the plumber,came out and did an outstanding job putting a new one in. He, and his apprentice were so pleasant and professional. My home is now safe,warm and taken care of. Thank you Goettl for providing excellent service members. These folks set you apart from the other companies. I'm very happy knowing I can count on you.
Really happy with this company. They have been servicing my Heater & A/C units for the last 5 years and they are always thorough and professional.
We had new AC and furnace units installed last February. This was our first spring AC “check up” since the units were installed and as I expected everything was fine since the units are basically brand new. Diego was very professional and friendly. He explained what he did and took his time to check out everything. Thank you Diego.
Anthony Anderson was extremely thorough, professional and friendly. I trusted his recommendations and findings.
They came out quickly, gave me a good fair price. Installed it right away. The guys were great and did an excellent job! Very happy to finally have AC have 25 years with a swamp cooler! Warranty and service agreement free for 2 years. Great company! Update Aug 2023, they were out today for my service on my air conditioning and Logan was our specialist, he did an excellent job was knowledgeable and friendly, and we like him very much! We signed a new service agreement! Fairly priced!
Update 10/25/23 Jef Eusepi did our furnace service maintenance, and found a crack in our heat exchanger, which can cause carbon monoxide, leak,, and recommended a new furnace, which they are installing tomorrow, and gave us a very good price. Jef E was very knowledgeable, friendly and helpful and we were 100% satisfied with his service. Update: 10/26 Jim & Ricardo came and installed our new furnace today and did & outstanding job! They were so nice, friendly & knowledgeable. We are very happy with our new furnace and Goettl! Thanks for your quick installation. Update 12/7 Jef E. New electric plug -great job Reece reset to auto staging found need for new plug. Thanks to both very happy Update Reece is great, very thorough and helped reset our thermostat as well.Diego was great, knowledgeable, friendly! Thanks Diego was great again! Thanks Goettl 10/24
Update 10/25/23 Jef Eusepi did our furnace service maintenance, and found a crack in our heat exchanger, which can cause carbon monoxide, leak,, and recommended a new furnace, which they are installing tomorrow, and gave us a very good price. Jef E was very knowledgeable, friendly and helpful and we were 100% satisfied with his service. Update: 10/26 Jim & Ricardo came and installed our new furnace today and did & outstanding job! They were so nice, friendly & knowledgeable. We are very happy with our new furnace and Goettl! Thanks for your quick installation. Update 12/7 Jef E. New electric plug -great job Reece reset to auto staging found need for new plug. Thanks to both very happy Update Reece is great, very thorough and helped reset our thermostat as well.Diego was great, knowledgeable, friendly! Thanks Diego was great again! Thanks Goettl 10/24
Anthony was super helpdul and freindly and the rest of the staff got me scheduled quickly!
They guys were great! Friendly fast and very careful in my property. Thorough cleaning after a complete system replacement.
I had to have my ductwork repaired due to a rodent infestation. The Good crew that worked on this was extremely professional and polite. I was very impressed with them - a little bit less so with their superior who called G me and pressured me to do the entire duct system rather than just repair a few of the obviously damaged ones. In the end, I decided to replace everything, but I don’t like being pressured.
After dealing with a chronic sewage drainage problem for 4 plus years, and having several services unable to properly diagnose it, and implementing temporary fixes, the Goettl team of Greg and his apprentice Luis quickly found the source of the issue and repaired it. We have had estimates from other firms to fix this for over $1,200 and this team did the job for under 25% of that. Great to have qualified knowledge and experience working for us to solve this issue once and for all. A very well run business.
Gary was great! Very knowledgeable and friendly. Thank you for the fast and reliable service.
Gary and his helper replaced my shower valve inside the wall and did a great job. They had to cut a hole in my drywall to access the pipes but couldn't do the drywall repair so I have to hire a third-party to do the work which is an extra expense and hassle. Not what I was expecting. Hopefully I can get it repaired in a few days and be done with this project. Oh Gary, if you are in my area again, you accidentally took my hex wrench with you when you left. Maybe you can drop it off. Thanks!
Dan was friendly and professional. He maintained our fairly new A/C unit and provided additional options to help keep our unit in good shape. Would use Dan or Goetl again!
Tanner was great. He arrived on time, got my 30 yr old furnace running again, changed the intake filter for me, and explained everything he was doing. I opted to replace the furnace rather than spend money for repairs on the old one. Of course, this happened on the weekend (don't they always happen on weekends or after hours)? But Goettl is available 24/7, so by Monday morning, Jim and Jaime arrived on time and installed my new furnace and did a great job. I wouldn't THINK of calling any other company than Goettl.
C.R., Reno, NV
C.R., Reno, NV
Tanner Schopman did a great job and he was very kind to explain everything to me. Thanks Kathy Maus
Gary and Luis are the dynamic duo! They showed when they said they would. They went above and beyond to help me with my plumbing issues. Gary brings significant experience, and it shows when he came up with a solution that was best for me, the customer.
I definitely recommend Goettl.
I definitely recommend Goettl.
I moved to the Sparks area one year ago and Four Seasons, now Goettl, was recommended to me. Jef U. Has been my technician ever since. He is always friendly, extremely knowledgeable and explains things in layman’s terms. We did the best we could doing maintenance repairs on the old furnace. We ended up replacing the furnace along with some of the original ducts. Wow! The old units guts were worse than what we thought! Charred, things melted, the former owners must not have ever serviced the unit.
Goettl sent a crew of incredible techs to assist Jef as I have a 2-story. The amount of times every single one of these techs had to go up and down the stairs carrying the old unit in pieces and boxes of parts for the new unit was immense and had to have absolutely brutal for each of them. My new furnace is wonderful and I simply cannot thank the following technicians enough for all their hard work:
Jef Eusepi, Jiame, Reese, Jason, Greg
**** YOU ROCK!!!! ****
Goettl sent a crew of incredible techs to assist Jef as I have a 2-story. The amount of times every single one of these techs had to go up and down the stairs carrying the old unit in pieces and boxes of parts for the new unit was immense and had to have absolutely brutal for each of them. My new furnace is wonderful and I simply cannot thank the following technicians enough for all their hard work:
Jef Eusepi, Jiame, Reese, Jason, Greg
**** YOU ROCK!!!! ****
I have had issues with the quality of air, and the consistency of the heat in my house since I bought it 24 years ago built for me.I called them to come clean my ductwork and upon inspection they found multiple issues with the original ductwork and thoroughly explained why a cleaning would not fix the problems. They told me they would be wasting my money if I had the cleaning and told me the only way to resolve my problems was to completely remove the existing ductwork and put a new system of ductwork in. It was more than I had planned on for a cleaning, but I trusted them after explaining what they would do differently. They spent the whole day removing and replacing, and now I have the cleanest air in my home I have ever had, and the temperature is the same in every room for the first time since I bought my house new. They said they would work to make me happy and that is exactly what they did. Trust these guys and their suggestions, you will not regret it.
Jeff is professional and knowledgeable. He and Steve are the best team I met. Jeff is polite and explains his work in details and recommends what is necessary to be done in the future.
Update: 03/20/2024
Dan has also provided a good air conditioning maintenance service, too.
Update: 03/20/2024
Dan has also provided a good air conditioning maintenance service, too.
Our tech was Dan, he was very thorough and checked out everything. (he checked way more things than previous techs when you were 4 seasons) He was very personable and explained everything and answered all questions that we had.
Interesting company that recently moved into town from Arizona and southern Nevada. A bit of a corporate feel. Every time I tried to get ahold of the technician the day of, calls were always routed to a corporate call center. And some company policy restrictions seemed a bit out of my needs as a property manager customer. But the work was professional and done correctly. They fixed an issue of no water flowing to a refrigerator in a rental home. And on top of that they corrected a minor safety issue with the water heater. The guys were very friendly and courteous. I could have probably saved about $100 having a smaller local plumbing company perform the fix. All of the plumbing places that use per-project rather than hourly, tend to be pricier up front. But overall I am satisfied. It helped that they did the minor water heater taping fix, included in the project. I will likely do business with them, but not for every little plumbing issue.
Great communication and easy appointment set up!! Arrived on time and was very professional. Great communication throughout the whole process and concise with every option thats available through Goettl.There was no hidden fees fyi.. Signing up for the maintenance program was a no brainer. Also was impressed with the cleanliness of the employee and respect he showed not only to us but our property.
I will not hesitate to recommend Gottel if all the employees are as good as Dan was!
Thank you and hopefully all the other services we will be getting in the future are just as great!!
I will not hesitate to recommend Gottel if all the employees are as good as Dan was!
Thank you and hopefully all the other services we will be getting in the future are just as great!!
A Goettl team installed a water softening and tankless (condensing) water system for us today, a choice we made when our water heater turned eight yrs.old. We’d learned our water is hard and contains high chlorine levels.
The team was professional, respectful, and worked quickly and quietly. As we familiarize ourselves with the new system, we feel confident they’ll answer our questions and assist w maintenance as they have w our HVAC.
Thanks!
Catherine and Rex
The team was professional, respectful, and worked quickly and quietly. As we familiarize ourselves with the new system, we feel confident they’ll answer our questions and assist w maintenance as they have w our HVAC.
Thanks!
Catherine and Rex
Jailyne was professional and thorough. She diagnosed the issue and immediately checked for the necessary part to get us back online. Would definitely recommend Goettl and Jailyne.
It's always a pleasure to have a professional like Tanner at my home. He took the time to do a very thorough inspection explaining everything as he went along.
He makes it an easy to pick Goetti for any future service or equipment replacement.
He makes it an easy to pick Goetti for any future service or equipment replacement.
Andi called to schedule free maintenance on my A/C, furnace, and water heater. She was very friendly and helpful in getting all my appointments scheduled. Jailyne was the technician who performed my furnace and plumbing maintenance. She was very courteous, friendly, helpful, and informative. I would be glad to have her again for any maintenance needs I have in the future.
If you have a tankless water heater they do charge for that maintenance so just be aware of that. This company and their employees have always been very pleasant to work with, and honest as well. I would definitely recommend.
If you have a tankless water heater they do charge for that maintenance so just be aware of that. This company and their employees have always been very pleasant to work with, and honest as well. I would definitely recommend.
Jailyne Avila Pineda was very thorough and explained everything I had questions about the furnace. Thank you for coming.
Chris Vanwinkle was also very knowledgeable about plumbing and telling us our options. I would recommend Goettl A/C and Plumbing for your need in your home!!
Chris Vanwinkle was also very knowledgeable about plumbing and telling us our options. I would recommend Goettl A/C and Plumbing for your need in your home!!
I've had a few issues with my furnace over the last few years and Goettl helped to fix them quickly! Tanner explained what was going on and was polite, intelligent and kind. I highly recommend them for furnace issues. They are great!
Tanner was very friendly, informative, and honest about what was the problem with my heater. Awesome experience definitely recommend for all your heating problems! Thank you so much
Jeff was awesome the experience as a first timer was amazing all the way through. From the call center to the tech and tbere immediate response. I will be using them again.
I was very anxious when Goettl merged with four seasons. I am pleased to say the service has been exceptional. Anthony and Dan were efficient,attentive, explained things clearly, and did a great job.
I called Goettl Friday for a water heater fix. It was leaking !! After looking at it I told them to replace it. Goettl set it up for the next day. (Saturday). Gary Hopkins was on time and did a really nice job removing and replacing the existing heater. Very fast. He was in and out in 3 hours. He cleaned up and left no mess. He and his team get 5 stars. Great service !!
Dan was very helpful and professional. He was very thorough and answered all of my questions.
I knew our hot water heater was getting old and had done research and decided upon Goettl for replacement. Unfortunately, it failed before I could make an appointment. I called and they were able to come out the same day and replace it. Gary Hopkins II and Luis were great. Very informed and professional. Thank you so much.
I knew our hot water heater was getting old and had done research and decided upon Goettl for replacement. Unfortunately, it failed before I could make an appointment. I called and they were able to come out the same day and replace it. Gary Hopkins II and Luis were great. Very informed and professional. Thank you so much.
I had my heater fully cleaned and my ductwork cleaned. Gregory was extremely professional and friendly. I forgot the names of the two guys who cleaned the ductwork, they were also very good. Thank you
Tanner was a great and kind tech that explained everything and educated me on what and why he was doing it. Great service!
Technician Anthony Anderson initially came to diagnose my furnace issues. He was cordial, very informative, and gave me clear options. The new furnace was completed by Jim Seifker who was extremely cordial and informative. Answered all of my questions. I feel good doing business with Goettle.
Two more instances needing this company’s. Top notch service all the way around. Latest technician, Tanner Shopman, was a pleasure to deal with. I will remain a customer of this firm for many years to come.
Two more instances needing this company’s. Top notch service all the way around. Latest technician, Tanner Shopman, was a pleasure to deal with. I will remain a customer of this firm for many years to come.
Greatly appreciate the competent and timely weekend service that was provided by Tanner who offered good advice and options as to the operation of my old furnace. Thank you!!
Highly recommend. Such quick service even when the roads were covered in snow. Repair was done much faster than expected and the parts needed were on the truck.
We had them come and check water heater and they were very professional and got job done quick.
REVISED REVIEW:
I feel it's important to share an update on my experience, which has taken a remarkable turn since the initial review. After expressing my concerns, the company reached out to me with a genuine intent to resolve the issues I faced. Their dedication to making things right was the minimum I was expecting. Leopoldo played a pivotal role in addressing the technical problem, but more importantly mended the business relationship. His expertise and approach were instrumental in not just making this transaction "right" but in turning me around completely about the company.
The original technician also revisited and offered an apology, which I accepted. This gesture, coupled with heir effective resolution has changed my perspective entirely. What initially seemed like a severed tie has been transformed into a renewed partnership. I'm now looking forward to continuing my business with them, thanks to their commitment to customer satisfaction and quality service. Based on this comprehensive experience, I am adjusting my rating.
ORIGINAL REVIEW:
I have been with them since they were All Seasons and highly recommended that company. Under this new name and new people, I am not recommending anymore. It had been a while since I had them come out. I saw their company name had changed and that had an offer for retuning customers for a free heater examination. Ours is getting up there in age. $2000 later… our heater never had a problem! I just wanted to stay on top of things and make sure everything was ok and to make our old heater last as long as it could, but totally willing to replace it if it was needed. Again… I have not had any issues (before they arrived) with the heater. Not it makes a terrible sound day and night. I called the person back the next day to come out and fix the noise. He basically told I was crazy and he didn’t hear anything wrong but was happy to replace the motor with a different one. I was made to feel like a crazy person and so declined. He told me, this call is free but if he has to come back out again there will be additional charges. I could have got an brand new heating unit for like $8000… why did I give them $2000 to take my quiet, perfectly working motor to give me one that makes such an annoying noise that I cannot have a quiet house. Music, television… something has to be on to help drown out the persistent whine. Hoping for a quick end to winter.
I feel it's important to share an update on my experience, which has taken a remarkable turn since the initial review. After expressing my concerns, the company reached out to me with a genuine intent to resolve the issues I faced. Their dedication to making things right was the minimum I was expecting. Leopoldo played a pivotal role in addressing the technical problem, but more importantly mended the business relationship. His expertise and approach were instrumental in not just making this transaction "right" but in turning me around completely about the company.
The original technician also revisited and offered an apology, which I accepted. This gesture, coupled with heir effective resolution has changed my perspective entirely. What initially seemed like a severed tie has been transformed into a renewed partnership. I'm now looking forward to continuing my business with them, thanks to their commitment to customer satisfaction and quality service. Based on this comprehensive experience, I am adjusting my rating.
ORIGINAL REVIEW:
I have been with them since they were All Seasons and highly recommended that company. Under this new name and new people, I am not recommending anymore. It had been a while since I had them come out. I saw their company name had changed and that had an offer for retuning customers for a free heater examination. Ours is getting up there in age. $2000 later… our heater never had a problem! I just wanted to stay on top of things and make sure everything was ok and to make our old heater last as long as it could, but totally willing to replace it if it was needed. Again… I have not had any issues (before they arrived) with the heater. Not it makes a terrible sound day and night. I called the person back the next day to come out and fix the noise. He basically told I was crazy and he didn’t hear anything wrong but was happy to replace the motor with a different one. I was made to feel like a crazy person and so declined. He told me, this call is free but if he has to come back out again there will be additional charges. I could have got an brand new heating unit for like $8000… why did I give them $2000 to take my quiet, perfectly working motor to give me one that makes such an annoying noise that I cannot have a quiet house. Music, television… something has to be on to help drown out the persistent whine. Hoping for a quick end to winter.
Very professional staff. They explain what they’re doing and are considerate
Great experience the tech was on time and very thorough! The office staff Polo was very accommodating and professional.
We had a great experience. The repair/instillation crew lead by Jason were very professional. The work was completed in a timely manner. The installation looks great and our property was left in perfect condition. Thank you.
Woke up to on a Saturday Morning to a 49 degree house. We called several places, but 4 Seasons did not charge time and a half for a Weekend Call. Mike promised he would be out by 2 or 2:30, but when he had an opening they were out by 11am. We ended up having to replace our furnace after 29 years. Mike was able to quote me a price by the end of the day. I still got other quotes, but none of them matched 4 Seasons. Mike gave me a quote that included everything with no hidden costs. Other companies were more money and also wanted to charge extra for the permits and inspections needed by the city. So of course we went with 4 Seasons and we couldn't be more happier. Mike made sure he went over everything with me and they left the house clean after removing the old unit. We didn't find anything left behind that we had to throw out or pick up after his team. We are so happy that Mike was the first to respond to our needs. 4 Seasons even followed up afterwards with concerns that I had as well. Thanks 4 Seasons and you have a customer for life. We appreciate everything you guys did for us.
1/25/2024 - still doing business with this company all these years. They have been servicing us as Goettl lately with the same great service. Diego has been our technician and I wouldn’t want any other. He’s the best. Thank you Goettl for taking care of our needs every time.
1/25/2024 - still doing business with this company all these years. They have been servicing us as Goettl lately with the same great service. Diego has been our technician and I wouldn’t want any other. He’s the best. Thank you Goettl for taking care of our needs every time.
Great company, fast and reliable. Had an ac unit install last spring and now a new furnace with the same company. Amazing service, quick availability, knowledgeable and professional employees! Very happy with the service
Mike and Mike were out. Both very professional and knowledgeable. Worked quickly and solved the problem. I highly recommend them.
Our furnace stopped working on a cold evening. The next morning I began calling around for repair. The first place I called told me they couldn't come for two weeks. I called Goettl and a technician was at our home by noon that day. It turned out that our thirty-two old furnace had to be replaced. The Tech, Tanner was very professional and took time to explain all of our options. We decided it was time to replace our furnace and air conditioning and the next day a crew arrived early in the morning. They worked through the day and when they left we had a new furnace and a/c. The installation crew did a great job and were careful to leave our home the way they found it. We are very happy with Goettl and highly recommend them.
Both Anthony and Jim (and his team) were great. They answered all of the questions that I had and were thorough throughout the entire process. Would definitely recommend to others! Very grateful for them as I have heat again in this already cold winter!
We have had the pleasure of working with this staff when it was under the 4 Seasons name. We finally had a full system install done and it went flawlessly. At one point because the staff promised a one day install for the furnace, blower and AC, they called for 2 extra trucks. We had 6 installers working to get us heat before they left for the evening. It meant a lot to my family that they stayed to get it done. What a difference a properly installed and functioning system can do for your home. If you are on the fence because it is expensive, this is the company you want to go with.
Thank you Marco, Reece, Colin, Diego and Jim to name a few. You gentlemen made the experience great and comfortable for us while we were all home for the holidays.
Thank you Marco, Reece, Colin, Diego and Jim to name a few. You gentlemen made the experience great and comfortable for us while we were all home for the holidays.
Would highly recommend this company. We just had a new system installed and Jason is the man. He is very knowledgeable and helpful and made sure it was installed perfect.
Took extra time to extra insulate everything and tested every piece of the system before departing. Was very impressed with the time he took to explain everything in detail and made sure we were dialed in. Very happy we chose Goettl for all our heating and cooling needs.
Took extra time to extra insulate everything and tested every piece of the system before departing. Was very impressed with the time he took to explain everything in detail and made sure we were dialed in. Very happy we chose Goettl for all our heating and cooling needs.
First time booking with Goettl?
Here’s how it works.
Pre-Season Prep
Get your system ready for whatever weather comes your way with routine TLC and maintenance.Give Us a Shout
Reserve your system Rejuuuvenation® by calling us or scheduling online.Prepare Your Space
Please make sure your systems are easily accessible and your furry friends are somewhere safe.No Surprise Arrivals
We provide you with a small window of time for our arrival and will let you know when your Goettl technician is on the way!Six Critical Checks
We get your unit in tip-top shape with six critical checks required to ensure your system is working optimally.
Round-the-Clock Support
Reach out to our 24/7 helpline for immediate repair assistance. We’ll promptly evaluate the situation and schedule your appointment without delay.Rapid Response
Your repair needs are our priority. We’ll arrive as swiftly as possible, always keeping you informed of your Goettl technician’s arrival time.Personalized Solutions
Our expert technician will discuss repair, pricing, and financing options with you to find the perfect fit for your needs and budget, ensuring a tailored approach to every job.Prepared for Excellence
Our fully stocked trucks allow us to tackle your repair efficiently and effectively, ensuring the job is done right the first time.The RIGHT WAY Guarantee
We’re proud to offer transparent service, accurate quotes, and precise work. We’ll go above and beyond for you and promise to do things the right way, not the easy way.
GOETTL AND GOODLEAP HAVE TEAMED UP!
Goettl Technicians Are Top Class
- Expert Training
- 85 Years of Industry Knowledge
- Fully Stocked Trucks
- Precision over Convenience
- Thousands of Five-Star Reviews
Goettl Technicians Are Top Class
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Goettl Air Conditioning and Plumbing – Reno
4450 N Virginia St.,
Reno, NV 89506
You can call us for assistance 24 hours
Our Reno location joined the Goettl family in 2022. Previously, this branch operated as 4 Seasons Heating and Cooling, and has been serving our local community since 2008. We have expanded our services, and now, in addition to heating and air conditioning, Goettl offers plumbing service and repair in Reno.
Key leadership includes Mike Miller (General Manager), Leopoldo Aceves, Reese Reyes, and Justin Bender, who lead our team of 24 employees in making sure you get the help you need, when you need it. We are proud of our NATE and Heat Exchanger Experts certifications, which help to ensure you receive the highest-quality service. Our hours of operation are 8am-6pm, Monday-Friday, and we are always available 24/7 for emergencies. Our Reno location covers Sparks, Hidden Valley and Arrow Creek, so no matter where you are nearby, we’ve got you covered.
We know that winters in Reno are no joke, our furnace and heating experts will keep you warm throughout the winter months. Beyond winter, our technicians specialize in home and condo HVAC and plumbing installation and repairs, ensuring your home stays comfortable all year.
Our local community means the world to us, and that’s why we partner with KRNV Channel 4 News for the “4 Degree Guarantee,” donating $100 to a local charity each time the Weather Authority team guesses the daily temperature withing 4 degrees.
At Goettl, we provide total home comfort solutions, enhancing quality of life in the communities we serve.