Keeping Phoenix comfortable since 1939.
The Goettl legacy revolutionized Phoenix and helped make Arizona a great place to live, work, and play. Trust our team of experts to bring you comprehensive solutions to all your air conditioning, heating, and plumbing needs.
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Rest easy knowing your home comfort needs are our priority. From HVAC to plumbing, we’ve got you covered.
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Current Phoenix Promos
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$85 OFF ANY REPAIR
Expires in 122 days
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$2,000 OFF AC/FURNACE
Expires in 77 days
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$80 DRAIN CLEAR
Expires in 77 days
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$1,000 OFF TANKLESS WATER HEATER
Expires in 77 days
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$1,000 OFF WATER FILTRATION SYSTEM
Expires in 77 days
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$150 OFF AIR PURIFIER
Expires in 77 days
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$150 SMART SADIE SIGN-UP BONUS
Expires in 77 days
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$200 OFF DUCT CLEANING
Expires in 77 days
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$200 OFF TANKED WATER HEATER
Expires in 77 days
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$25 CREDIT TOWARD AIR FILTER
Expires in 2268 days
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$350 OFF HYDRO JETTING
Expires in 77 days
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$500 OFF ATTIC INSULATION WITH HVAC REPAIR & REPLACEMENT
Expires in 77 days
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$750 OFF DUCT REPLACEMENT
Expires in 77 days
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$89 FURNACE OR AC REJUUUVENATION®
Expires in 77 days
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$89 WATER HEATER REJUUUVENATION® + FREE PLUMBING INSPECTION
Expires in 77 days
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5% DISCOUNT AVAILABLE FOR FIRST RESPONDERS
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5% DISCOUNT AVAILABLE FOR SENIOR CITIZENS
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5% DISCOUNT FOR ACTIVE MILITARY AND VETERANS
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COMPLIMENTARY ESTIMATES
Expires in 77 days
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FREE DUCT CLEANING WITH HVAC REPLACEMENT
Expires in 77 days
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FREE RO SYSTEM WITH TANKLESS WATER HEATER REPLACEMENT
Expires in 77 days
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HEAT YOUR HOME FOR ONLY $98 A MONTH!*
Expires in 77 days
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WAIVED SERVICE FEE WITH EVERY REPAIR
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ZERO PAYMENTS, ZERO INTEREST UNTIL 2026
Expires in 442 days
What your Phoenix neighbors have to say
Exceptional Late-Night AC Troubleshooting by Ron
AC troubleshooting
Ron came out on a Saturday night at 9pm and stayed for an hour to troubleshoot an AC issue we were having in our home. He was early, courteous, professional, and very knowledgeable. He led with great service and built rapport. I would highly recommend him in a leadership capacity as he made sure we understood exactly what the issue was, how to get it resolved, and what to expect in the process. Thanks, Ron, and wish you all the best in your career with Goettl.
Service Provider
Ron
Excellent and Thorough Service by Jaime and Frank
AC repair
We had the best experience with Goettl. What seemed like a simple fix only turned out to be a 6-hour job, and Jaime and Frank were so positive and easy-going during the entirety of it. Jaime and Frank were both very friendly and respectful; they are extremely knowledgeable and thorough. I appreciated the time Jaime took to explain different components and his process for inspecting the unit. He even took time to introduce himself to our dogs! We went with Goettl because our previous AC company closed, but we are now extremely happy to become lifelong Goettl customers. Thank you, Jaime and Frank!!
Service Provider
Jaime and Frank
Informative Cooling Service by Sammy
Cooling system troubleshooting
Sammy was great, he talked me through the issues with my cooling, provided tons of information. Great team member to have on your team.
Service Provider
Sammy
Your home comfort experts in Phoenix.
We’re proud Phoenicians who know what it takes to survive our scorching summers and stay comfortable through the rest of the year. From minor repairs to complex projects, consider us your go-to team of experts for all your cooling, heating, and plumbing needs.
- Avondale
- Chandler
- Fountain Hills
- Glendale
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- And More!
We’re also in Tucson
85
Years of Servicing the
Phoenix area
89
Service Trucks available for the people of Phoenix
100+
HVAC & Plumbing Technicians
at your service
2700+
Local Members Using Smart Sadie Maintenance Program
Jaime was the man. He absolutely knew his stuff and I’d recommend him to everyone who needs their home’s HVAC looked at or fixed. Thank you Jaime!!!
We had our homes AC serviced by Goettl; not only was the scheduling easy but Goettl sends out reminders the day prior. The day of the service Goettl send us a text with the pictureUpon arrival Miguel took the time to explain what he would be doing, how he will be doing it and ensured that we had all our questions answered. Once we were all informed on his scope of work he presented us a stuffed Goettl dog and a flashlight and explained the significance of these two items.Miguel was extremely thorough in his inspections and even climbed into our attic space of our 2 story house in this Arizona heat. Once he completed all inspections, he went to work servicing the AC. Miguel took his time and did not rush through any of his checks.Once complete Miguel walked us through step by step of the process; he even took pictures to show us what tests he did, test results, and of the services he completed.The technician Miguel is a very professional, courteous, and thorough at his job. Goettl is very lucky to have him as an employee. If you need your AC worked on, ensure you ask for Miguel! If you need AC or Plumbing do be done at your home, call Goettl, you won't be disappointed.
The technician was great, the only thing that I would suggest going forward is use a flashlight something bigger than his iPhone that he use for lighting. Not sure why they don’t cape regular flashlights or helmet light.
He was very good but I didn't get no flashlight he was all out. But as for him 10 stars man was a beast at his job very polite very effective very efficient he needs a raise
Mike Lane was the best he explained everything very professional. Very nice man I would give him 20 gold stars. I'm glad that I met Mike he deserves an award. I recommend Mike to my friends and family and to anyone that wants the best AC repair man
Aaron was very thorough in explaining all our options. Very pleasant to work with.
Ron was prompt and professional. He set about his work and did it proficiently.
Ron Dumas was excellent . I am concerned that a hard start was installed on my brand new air conditioner a year and half ago. It was only 6 months old and it was the first service that was performed on my unit. They charged us $500. $18,000 and a 20 year warranty. Seriously? I was not home and I think my wife was taken advantage of.
I love dealing with Goettl & have been for 5 years. Brandon was very nice, knowledgeable & professional
Larry rocks! Great service, great communication, and overall a wonderful Experience! GOETTL has always taken care of our AC & Plumbing and done great work.I will admit, not the cheapest, but always willing to work with you and the service and work are top of the game!Thanks for your excellent work Larry!
We have been doing business with them for years. Of course over time there are all ways mistakes and problems. They have all ways treated us properly and handled issues promptly.
Austin worked very very hard in the 108 degree afternoon sun. I felt very sorry for him.I think the guy that was supposed to be assigned to me had problems. My appointment was from 9-1 and Austin was assigned to me at 1:30 and Drove over an hour to get to me.Now that's 💜
Larry Booher has been the service technician at my daughter’s home for the past few months. We have had some issues with a new water heater. Larry has been quick and responsive. We have been very happy with his attention and efforts. Goettl is lucky to have him!
He was on time and explained what he was doing. He was also very thorough
Judd was able to install my new toilet without issue. It looks and functions perfectly. He was very professional and timely. I wish I could use greater detail but the entire process was simply perfect.The plumber that took a look at my problem the day prior was also fantastic. Larry diagnosed the issue and made the correct recommendations, explained the issue, and taught me a lot. I highly recommend Goettl, Larry, and Judd.
Larry was courteous, knowledgeable and an all around professional! If you are not using Goettl, you should!
Have been using Goettl for more then 10 years and have never been disappointed in the service or products. Our service technician Miguel Ramos was very personable and got my AC back up and running very quickly.
Eric Morrison did an excellent job in providing the annual spring start-up service maintenance on our air-conditioning units. He is professional and knowledgeable. Eric was very thorough and extremely detailed in getting the AC units ready for the hot months ahead. Goettl offers their Smart Sadie Maintenance Program which is a good value and premium service.Byron and Pamela Little
Judd was very clean, personable and capable. I was at ease having him in my home. His knowledge helped me in making my decision to go with a tank-less water heater. He even helped me out with my garden hose issue. Thank you Judd for your kind and professional service.
Mike was awesome. Great customer service, figured out what was wrong, fixed the problem, and work on getting a new AC but I will get one in 6 months. I am so happy that I choose Goettl for Plumbing and AC. Skylar thank you also.
Miguel was professional and explained things in terms that I would understand. Was able to replace what was needed to get my AC back up and running today.
I had a fantastic experience with Goettl! They were quick to respond, and Adam was on time, professional, and very knowledgeable. He assessed the issue immediately and explained everything in detail, ensuring I understood the problem and the necessary repairs. Not only did he fix the issue efficiently, he went the extra mile to check for other potential problems. The service was excellent, and the price was fair with no hidden fees. I highly recommend Goettl and Adam for anyone needing plumbing repairs!
Mark Johnstone is awesome! Very kind, a good listener and excellent at educating us as clients about systems and our options!
Matt was very professional. Calmly spoke with me about the issues of our current AC unit and gave us several options. He is trustworthy,, honest, respectful, knowledgeable and very kind.
Thanks for Adam coming out in mid afternoon was very polite and very professional and honest about what needed to be done. He was very helpful on getting me finance so we can get my ac unit up and running.
We bought our house in 2021, knowing our HVAC unit would need to be replaced sooner rather than later. After multiple issues, it was finally time and after research we decided Goettl was the best fit! They sent out Ron to handle the repairs. He was so thorough and gave us our options to repair without trying to sell us on a new unit. We ultimately decided a new unit would be in our best interest and he walked us through the entire process and answered the many questions we had. He was so nice, professional and very knowledgeable! We are very happy with the service we received and very happy that we have a cool house again with no worries!
Andrew was friendly, professional and thorough. Very satisfied with my service and will be recommending Goettl to family and friends.
Victor was extremely thoroughHe was very good about explaining issuesI was so pleased to have a plumber like Victor came me into my homeHe is a professionalI highly recommend!
Awesome customer service installers put down blankets to protect my carpet after comparing the work to other ac units in my complex mine looked professional installed vs some okay jobs after they installers left the job there was no sign of them ever being at my house. Good work commutative and extremely clean install.
Jacob Colvin was fantastic with his work and explanations. Any question I had was answered and given a reason. Went above and beyond what we were expecting and provided detailed breakdown on costs as well as timelines.
Adam is the most pleasant person ever that has came in to my house. It was a verry good pleasure meeting him today he explained everything to me and Mr wilson we were verry well satisfied with his work. And look forward to meeting the rest .of the staff who are going to do 3 work.
Thomas Hatch was a great technician.Eric the ops manager was amazing as wellThey both made sure our system and family were taken care of
Thank you a Million times over to Mike for saving me in a crisis~He was so incredibly nice and professional, he diagnosed my AC issue and was able to fix it the same day, within hours of my call.He was very honest and so helpful.I know the pricing was fair as I had this same job done a few years ago by another company , so that was a plus for me. I would highly recommend calling this company , they really provided outstanding customer support !
Guys arrived timely, explain the work they would do and off to the races. Technicians were excellent, communicated well and focused on getting the new unit installed. We ran into a little problem with access to the attic but they communicated the issue, gave me their recommendation, I approved and we got it done. New unit is working well, they did a good job of cleaning up so I am very happy with my Goettl experience.
Fair price, knowledgeable tech who explained things very well to us, and made the whole repair process very easy and comfortable.
We chose to repipe our 25 yo home after a 3rd leak within a 1.5 year timeframe. David and Hubert were AWESOME! Answered questions. Educated while explaining. Timely. Cleaned up after selves at end of each day. Personable. David made safety a number 1 priority for his team daily. Good guys! We are forever grateful to you for all the hard work it takes to do this type of job! Thank you again!
We were having issues with our AC Unit and called Goettl last night and luckily got an appointment for the next day! The tech they sent out, Jaime, was the BEST tech we have ever had! He was so nice and friendly, cared about our home and answered every single question we had. He let us know ALL of our options, instead of like other companies who try to talk you into the expensive option. I HIGHLY recommend Goettl and Jaime!❤️
Brayan Ortiz was very helpful! They came and installed a whole unit works great and it’s like they were never here
What a great service Adam provided us. While it was a simple fix to our situation, Adam showed us additional tips to keep our water softener unit running in tip top shape. I appreciate the time he took to make sure everything was working properly and it didn’t feel rushed.
My service technician, Ronald Dumas, was so polite, professional and knowledgeable. Kept me informed of everything he was doing, the issues he found, and was most instrumental in my reaching the decision to replace my unit. Install was scheduled the next day and I couldn't have asked for a quicker or more smooth process. Thank you, Ronald. You are a great ambassador for your company.
Service was completed super fast. Same day service and technician was friendly and knew exactly what to do to fix the issue.
Very prompt and on time. Paid a little more but exceptional service. From the phone call going in to Steve doing the job. Thank you.
Eric was professional, knowledgeable, competent, helpful and very personable. He took his time to clearly, concise and fully explain the problem and proposed solutions.
He could not fix it! He has to order the parts and in this heat, I hope it gets here fast! I can't go where it's cool because I have a cat. But he was very nice and informative and told us exactly what we need.They finally got Yunior Perez to fix the problem. He was out here earlier than expected and fixed it sooner than expected. Took pictures and air-conditioner is up and running! Thank you so much!
Judd did an excellent job on it water heater repair. He showed up on time, had great communication, and explained the issues with our unit and our potential solutions very well. Would definitely work with him again. This is my second time using Goettl and I’ll continue to give them my business. Highly recommend!
Hell of a nice guy but a little pushy to get a person signed up when i was only looking for a quote i get it but doesn’t work for me like that
Dusty Pond was prompt and thorough. He explained everything he was doing. He's very professional.
Andrew was amazing. He was so busy and running behind but he let us know with updates when he would arrive. Some places don't even bother. Andrew was professional and explained everything he did. Thanks Andrew!
Both Aaron and Henry were professional, communicative, and gave options to prevent and fix, no pressure to add on service. Goettle also provided an LEO discount. Thankful for his excellent service, will definitely use again and recommend to anyone needing an emergency or regular repair!
Fast scheduling, extremely convenient and accommodating install. The crew did a nice job tidying up after install as well
Dusty Pond was so great and awesome he did a wonderful job and he is very Friendly!!!
Eric was super helpful, knowledgeable and friendly. As always, 5/5 service!
Miguel did a fabulous job. Help us set up our app on the phone and made sure everything was working so that we stay cool😎The people are very knowledgeable, but the office has a hard time with communication!
Q was vey informative and provided top notch customer service. We love Goettl!!!
Informative and kind. Helped me understand the problem without being condescending or belittling. On top of all that, he solved the issue immediately. 10/10 service. 15/10 personality. Would highly recommend! Thanks Larry! 😁
Nels and his team are amazing. On time, professional, and honest. Only company to call for any issues with A/C
Ramos was a wonderful technician. Knowledgeable, friendly & patient as I had a lock issue upon arrival & 2 serviceman getting paid out at the same time. My AC is back to working & I couldn’t be happier. Thanks Goettle & Ramos!
Ron was awesome. He explained everything to me. He gave me my options and answered all of my questions.
Chris was able to repair the air conditioning unit quick. Took some time after he completed the work to give us multiple options going forward. From a maintenance program to a full replacement.Happy with the work that was done. A nice chilling house again.
Dusty pond gave excellent service. Stayed and doubled check his work made sure my family had no issues with the ac before leaving. So we have a cool night sleep.id recommend him to other customers for sure.
I had a leak that prevented water to the house. Levi was responsive to questions and very respectful while being informative. He is a professional and glad we had him help us, and Goettl to respond to our emergency.
Adam got here quickly, and explained everything with great detail. Thank you Goettl, and especially Adam!
Really great service. Literally checked everything related to home cooling efficiency and the operation of the AC heat pump units. Provided recommendations and what we can expect regarding future maintenance in order to keep the units operating efficiently as they increase in age. Highly recommend Goettl should you need AC or plumbing service or repair. Of
Thermostat went totally out soo with AZ Temps in the 100° range, I was truly uncomfortable. My daughter called Goetti for emergency service to restore a/c. I was scheduled for services within 24hrs.Technician Sergio reported for duty within that 24hrs range. He greeted me with a pleasant smile, handshake and humor, to break the ice (heat...lol)He immediately started to inspect the system and the reported problem area. He identified where the problem was and its cause. He made the necessary repairs and presented me with an indepth detailed bill with loads of pics of my a/c units located in attic. This above and beyond steps were certainly appreciated.Technician Sergio represents Goetti with absolute professionalism and honesty.He is truly an asset to the Goetti establishment.Finally my bill was surprisingly reasonable.I will continue doing BUSINESS with Goetti and with Sergio. Thank you for your professional service. THANKSIf you are in search of a reliable, honest and professionally trained A/C & Heating Co..give Goetti a try, you won't regret it
Matt was very helpful and thorough. As always Goettl is a great company to work with.
Ron was an excellent tech. He was very thorough in the service made sure to communicate what their were seeing and gave us a few options for service to help. Thank you Goettl.
John norko was awesome. A very good tech was professional and knew his job sorry wrote the wrong name
Mr. Aaron Martinez came out to my home this morning on this holiday. He was very helpful, and shared alot of his knowledge as a Tech. Thanks again!!!
Eric was great! He had been stuck on another job and still came out to help my wife and I with our AC. He explained what was going on with our AC unit and gave us options. He was very thorough and I am glad that I called Goettl! I would also recommend them to anyone!
Adam was so professional, checked everything out and could not drain the water heater as the sediment was blocking the faucet. Could not open up the flow. Bad news is the heater is over 7 years old and will need replacing soon. Adam thanks for the great job.
This was my first time using Goettl for any services. I needed a minor plumming issue resolved. They were very communicative, on time, friendly and professional. Steven went above and beyond to ensure a repair within budget. I couldn't be happier with their service amd will definitely use them again in the future.
AC went out Saturday evening and by 11:00 a.m. on Sunday everything was fixed. Price seemed a bit High but Comfort was more important. Mike was great and explained everything in detail.
Service Tech wasProfessional on time and completed the job in a timely manner.
Chris was prompt and efficient at the cleaning. He was polite and knowledgeable. He did a great job
Ronald from Goettl was very good. He gave super helpful service and recommendations to keep our unit and system running efficiently.
We were greeted with very straightforward information. We had all of questions answered in a very knowledgeable manner. We felt very at ease with our tech Mike. He was very personable.
Excellent service. Chris was very thorough and detailed in his evaluation and recommendations.
Mario was able to evaluate the best solution setting up my water softener. The install was smooth and clean up fantastic.
Hand's down the best service! Our service technician, Jesse Martinez was very thorough, explained every step and respectful. Hopefully Goettl will let me request Jesse for future tune-ups.
May 7, 2024Jesse was very thorough and professional.Adam was amazing. He came earlier than expected. He was personable and very professional. He knows his job very well. He unclogged the kitchen sink as needed and repair a plastic piece without charge. He is truly an expert and I would glad to have him do service for my mom's house in the future.Joan WilliamsJanuary 30, 2023Goettl Air Conditioning and Plumbing company performed professionally and efficiently on two recent occasions. Our HVAC system failed. Tyler worked with us and negotiated a fair price with a new unit. Next Mario and JJ came out on a Saturday and worked 10 hours on the installation without stopping. There was a problem with the blower and so a supervisor Rino was dispatched on Sunday and helped to diagnose the problem. He then without hesitation had Mario obtain a new blower and board. Once installed the unit worked perfectly.And now today, JoJoe and his assistant Mario came to our home to clean the HVAC ducts. Once again they were extremely professional, knew exactly what they were doing and completed the job efficiently and professionally.I highly recommend Goettl for HVAC and related services.Joan Williams
Ronald Dumas, the tech, and Zario Burrell, the customer service rep, are Fantastic !!!Our AC was not working and it is in the 90's here. Zario, at customer service, somehow got us a same day appointment. We are so thankful for his extra care and professionalism. Then Ronald actually got here earlier than expected, found the issue and repaired it before it got too hot in the house.Both of these gentlemen are great ambassadors for Goettl!! They are the reasons we feel good having stayed with Goettl and Club Sadie for 8 plus years.Thank you for great customer care and excellent service to Ronald, Zario and Goettl!!!
Samuel was excellent very nice to deal with. I appreciated all the options he gave me and the kind courteous service.
First of all, this company is all about customer service. Adam Retherford was the best. He showed up with a great smile, and great respect for my home. Very knowledgeable and patient with me in answering all my questions. He provided great problem solving skills for how to losen a tight screw. He evaluated, even corrected another problem with the outside faucet. He provided me with the knowledgeable insight and fun conversation that brighten-up my day. It is not everyday you meet a great person like him.
Jacob came out to do a home plumbing inspection. Found minor problems with all three toilets and corrected them. Then drained the water heater and discovered that the anode rod was completely corroded, so removed and replaced it. Checked all the pipes in the house for leaks and sold me a great enzyme product to keep the drains clean. He was very professional and explained everything and answered all my questions. Great job!Had our yearly plumbing inspection done again today. Victor a great job flushing out the water heater and checking all the plumbing for any problems. Answered all my questions and explained everything he did. He was very professional and knowledgeable.
My family has been using Goettl for years and have always received outstanding service. Technician Jesse Martinez was no exception! He was friendly, professional, thorough; explained the scope of his work and confirmed we were satisfied with the results. Would highly recommend, thank you Jesse!
Yunior is very professional, he explained the issues and was instrumental in helping me get the best services necessary to get my air conditioner fixed
The technician John was fantastic with his service, explanations and attitude. Great tech, we're absolutely pleased. John was quick with the report and repairs!
Our 7 year old outdoor air conditioning unit began making horrible screeching sounds so we went online to schedule a service call with Goettl. After 20 minutes of the website cycling and not loading we finally just called.We scheduled an appointment and the technician Chris Ross showed up promptly and was an absolute pleasure to deal with (according to my wife). He was thorough, informative and presented her with various options for repair or replacement. We chose replacement which in the end was cheaper and the "base model" far exceeded our expectations.We are extremely pleased with Goettl and their technician Chris.Note: the only reason that this is not a 5 star review is because of the difficulty that we experienced when on their website.
Nick saved the day for us!!Sure was better than another company who tried telling/selling us a new air conditioning system. I would recommend Nick and Goettl anytime
I will always being calling Goettl first for my air condition needs from now on. We have cold air again thanks to them and paid $500 less than another company quoted us at. Thank you Goettl!
Nathan T. was our technician. He was thoroughly professional, and communicated clearly throughout. Nathan was conscientious of our home and left things clean, tidy, and running smoothly. I tend to like to watch when repairs are being done, and Nathan had no problem with that.Update Sep. 2023: Jaime R. and Josh came today for a system check. Excellent service!Update April 2024 - Stephen completed our plumbing check up, flushed the water heater, and pointed out a necessary repair that he made short work of. Excellent service!
Levi was friendly and answered our questions. Was a very helpful service man.
Special thanks to Frank Ramos for looking out for us and for your professionalism. Calling Frank was like having an uncle who had their best interest for us. Thanks for your support today!
Aaron was very professional and personable. Very knowledgeable and provided direction for our needs.After the installation of our new air conditioner that day, the installer discovered a problem. A request for a call back was sent to our salesman the day of the installation. We had questions about the unit, would like a receipt and/or paperwork for the unit and warranty information. A manager contacted us the following week and corrected the issue. I can give a 5 star because the techs are always professional knowledgeable and courteous and now I know that Goettl steps up and cares for their clients.After our installation a leak was detected by a sensor in the attic. Juan came out and sealed the spot that leaked without any problems. Once again very friendly professional and skilled. Very satisfied once again.
Another great interaction with Elvin at GoettlI continue to have amazing service with Goettl. Carlos and Danny were out today and not only was the customer service phenomenal, but they did a thorough job replacing the needed part while also outlining/prioritizing other maintenance needs to budget for. Just as I stated in my previous statement below, I’ll never use another company for AC repairs.I will never use another company for my AC repairs. Professional, amazing customer service, quality, genuine, and caring are just a few of The words I’d use to describe my experience.Special shout out to Aaron Martinez for going above and beyond to take care of my family!
Larry was great personable professional and timely. I could not have asked for more. Great employee. Thank you.
Very informative and professional did a great job. Take me a lot of information and a lot to think about. I will be discussing it later with my husband and hopefully we'll get back to you real soon. But once again, I'm restored a bit with Matthew and his side kick.
Elvin Salas Rios was very professional, courteous and timely. Very pleased with his expertise and knowledge. He helped me out with understanding my system and even fulfilled my request of installing a new thermostat very late in the day. Thank you Goettl!
Adam was very gracious and professional. He made the service call as easy and streamline as possible.
John was very helpful with some extra issues we were having. We were unable to figure out the issue because the fan did not run for no reason like it was doing before. But I will say Goettl price to replace low voltage wire is very outrageous. 1000 $ to replace I wire that basically drop straight down for a/c to thermostat. I will be looking for a new a/c company after this. They overcharge everything. And from what I am told they don’t value thier employee with their 5 star review bonus.
Honest post here! I had an incident that occurred with our service. I was not happy and several phone calls later, I got a call from Nels and surprisingly my negative thoughts changed! Even though our service wasn’t what I expected nor did I have expectations of a good outcome. Nels was very understanding and a positive star to the company!
Ronald Dumas did a great job. He explained everything to me in detail. I appreciated his time and effort in getting my unit ready for summer.
I am very satisfied with the rapid response of Goettl for the malfunction of my Goettl HVAC. Their technician completed a timely and correct diagnosis that the condenser coil had developed a leak and required replacing. However it would take a week to acquire the coil. In the mean time they agreed to return and refill the refrigerant as needed pending the arrival of the coil.
Adam was extremely professional, knowledgeable and kind. I was well informed throughout the processThank you
Very helpful! Aaron took the time to listen to my concerns about a humidity issue in my home. He took pictures of the AC issues I was having and explained the problem in an easy to understand way.Another time Jaime came out to do an annual check up and provided great recommendations for keeping our old AC going as we are going into the summer. He was friendly and helpful!
Technician addressed all my concerns, cleared our shower drain and tightened up the faucet handle. Also cleared a screw from sink drain that was backing up the sink. Recomended using same brand parts when I do my own repairs to avoid further issues.
Ronald was great. Super friendly and professional. Didn't upsell at all, and provided comprehensive info about a leak in our unit. Highly recommend!
Brett was extremely polite, knowledgeable, and professional. We will definitely ask for him again. Excellent experience!I used Goettl again and met with Adam. Adam was very experienced, listened to the issues we were having, and quickly diagnosed the problem (and he was spot on as we later determined). Another plumbing company had told us it was a "design issue." However, Adam and his crew helped us clear out the sewer line grease/buildup blockage and get the core problem resolved. Very impressed by Adam's expertise and his crew of Mario and Andrew. Mario was EXCEPTIONAL and went above and beyond to explain what he was doing, why, and how we could prevent a similar issue in the future. Will definitely ask for them in the future. On time, reliable, professional, communicative, and pricing was fair!
John Ayotte was the service tech. Very courteous, efficient with his time, thorough, and professional. As a landlord of several properties I especially appreciate his quick and complete service. His professional opinions and suggestions for addition services in the future were appreciated as well.I'll use Goettl again.Brad
Matt Tanner was very helpful and professional. He explained everything that was going to be done and how the process worked. I would absolutely recommend him to friends and family.
Today I had Larry and Justin From the Plumbing service dept coming to our house they were Awesome A+ listened to our problem helped us get it fixed and got us set up with other servers that we also needed. I highly recommend this team wish we would have call them first. Also we signed up for the "sadie" check that out too. thank you guys.
Eric was wonderful and very helpful with explaining the ussues with my unit and how to fix these issues.
