What we offer
Our Services
Trusted Air Conditioning Services in San Antonio
During those hot San Antonio months, don’t get stuck with a broken air conditioning unit!
Expert San Antonio Plumbing Service
When it comes to plumbing repairs, installations, or replacements in the San Antonio area, the Goettl team has seen and fixed it all!
- Plumbing Services
- Sewer and Drain Services
- Waterline Services
- Water and Air Filtration Services
Comprehensive Heating Services in San Antonio
Trust Goettl to keep your home warm during those cooler San Antonio days. We offer a full range of heating services, including:
Our Story
It all started with a flashlight.
I was a ten-year-old boy holding a flashlight for my Dad while he worked on an air conditioner for a customer. His name was Duncan Goodrich. He didn’t talk much. But there’s a certain kind of magic that happens when a son holds a flashlight for his father. I held it steady and quiet and Dad talked to me while he worked.
Why Choose Us
We Do Things The Right Way, Not The Easy Way
At Goettl, we believe in doing things the right way.
About Our Location
San Antonio, TX
Since 1939, we’ve delivered expert results that are always 100% backed by our mission to do things the right way, not the easy way.®
7847 Fortune Drive,
San Antonio, TX 78250
Open 24/7
Service Areas
Castle Hills, China Grove, Adkins, Saint, Hedwig, Elmendorf, Losoya, Somerset, Von Ormy, Leon Valley, Grey Forest, Converse, Universal City, Timberwood Park, Boerne, Helotes, Cibolo, Schertz, New Braunfels, Lytle, Lacoste, Catroville, Rio Madina, Mico, Spring Branch, Canyon Lake, McQueeny, Seguin, Stockdale, Floresville, and more!
Testimonials
What Our Customers Say About Us
Still waiting for service based on their damage made to my flooring. They didn’t want to replace the floor due to materials not being available anymore. Water damage was caused by there installation of a in light and broke a copper pipe which cause a leak to my flooring. Mold was created and the job was never fixed. Management is unreachable. Please be cautious doing business with them
We had the A/C rejuvenation. (Preventive maintenance) I was impressed with the technician.(Jesus Gloria)He was very personable and professional. He took time after the service to explain what he did. He also gave suggestions that could help the longevity and performance of of our A/C system. I am very pleased with the service. Thanks Jesus and Goettl A/C.
Steven Martinez came to complete repairs. His carpentry work was top of the line. The repairs looked as if nothing had ever taken place. EXCELLENT JOB!! We are VERY happy with the service GOETTL provided. Very professional company!
This company is very responsive and made sure that my services could be completed very quickly.George the technician that was sent out is amazing, he came out and diagnosed the issue. Although it was not something we were expecting considering it is a brand new home he treated the issue with so much care and consideration. Which is exactly what we needed during such a stressful time. I felt he was on our side and genuinely cared. He walked in with a stuffed dog named Sadie and small gestures like that just put me at ease.He walked us through the whole process to make sure we understood and were happy.We then spoke to Tim who helped us picked the best AC for our home. Giving us 1-5 star ratings on systems. Tim as well treated this issue with so much care and consideration.Through each step of this process I felt very informed and aware of what was going on.I 1000% recommended this company
Josue was great! They found the issue very fast and got our air conditioner working within the hour that he was here. It was 84 in our house when they arrived and house has already cooled 6 degrees! 🥵 Very grateful for Goettl and their excellent customer service. We signed up as a member because we were so impressed and are looking forward to receiving regular maintenance from them.
Our AC system froze up on June 7. We called a local Cibolo tech who said to thaw out the system, change the air filter, and see what happens. All was good for a week or so; it appeared. I respect tech who was not out to grab money. We called Goettl on Sunday, June 19, and arranged for a rejuvenation. On Tuesday, June 21, the system froze again, and we called Goettl and told them the service call needed to shift from "re juuuuu-venation" to repair and possible replacement. The air handler was 8.5 years; the compressor was as old as the house,13.5 years old. The air handler died immediately when the warranty expired and was replaced with a different brand than the compressor. We have 3220 sq feet to cool.Goettl texted me and said a technician would be coming between 1 and 3 p.m. (the appointment time was bumped up., Yay!) on Wednesday, June 22. Our tech guy Billy, friendly and professional, took a look at our compressor and suggested that the compressor may be too small for the house. *Spoiler alert* He was right. He looked inside the system and ran several checks. The starting current for the compressor was just over 150 amps--not good. The compressor's max rating was 130 amps. The dude gave me some serious side-eye when I told him the air handler and compressor were different brands. Based on his looks and no words from him, this choice was egregious and unforgivable in Billy's world. I told him the price was right, and the fix lasted 8.5 years. He said that argument was hard to refute. He asked about the need for portable AC units that kept us afloat.The conversation was an easy one. There was zero pressure from Billy to upgrade. We discussed options such as ductwork and an additional thermostat for upstairs to deal with top versus floor heating and cooling differences and hopefully eliminate the need for portable AC units. Billy suggested that those future upgrades or modifications may be considered after the new system was in place. This former Navy Nuke knew that an upgrade was in order.The Goettl team arranged financing, at an excellent rate, in literally minutes via text messages and phone conversations. The Goettl teamwork was impressive because it was collaborative and factual. Then they offered us five options and discussed each cost, ratings, and warranty. We went with Number 4. Goettl arranged for next-day installation.As it happened on Wednesday, we received a text from Goettl on Thursday, June 23, saying that the installation team would be arriving around 1:30. The team and I hope I get the names right, Robert, Marcus, and Manny, got straight to work. Six hours later, we had an epic new system with matching parts.In celebration, we went out to Mr. Crabby's for another terrific meal. When we left, the downstairs was 76 degrees, and the upstairs was 82. When we returned in two hours, all rooms in the house were at 73°F. Kudos to Goettl and the entire team! Highly recommended. Being a college professor and former US Navy nuclear reactor operator, facts matter. Goettl's commercials suggest that they are very tech-savvy. The company's founder, the dad, was technically and ethically impressive. His traits and standards have been passed down and enhanced. They indeed do things the right way, not the easy way.The entire was not perfect. The text messages indicated the arrival time was just enough time for my wife or me to jet home and greet them. A little lead time could be helpful, but timing jobs of this nature to the hour or minutes is nearly impossible if you are doing things correctly. So my score is 99.9% out of 100.
Our Benefits Program
Sadie Has A Nose For Quality
Sadie Certified Technicians maintain the comfort of your home. A Sadie Guard Dog Protection plan ensures the well being of your home environment with two Rejuvenations, a whole home flood inspection and water heater flush a year plus free drain clearing and more.
HVAC Benefits
- Seasonal heating and cooling safety inspections and preventative tune-ups
- 2-Year Parts Warranty on repairs
- 10% on HVAC repairs
- And more!
Plumbing Benefits
- Annual flood prevention inspection
- Camera inspection of main sewer line
- 10% discount on plumbing repairs
- And more!