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Jarod the tech that came to my mom's house was a very knowledgeable and helpful guy. He explained everything to my mom. I would recommend Jarod for any hvac needs. Very good person. Finally cooling off. Thank you.

I called on a Saturday morning because my ac wasn’t working properly. Jeremy arrived at my house before 1pm and had diagnosed the issue. We already knew what the problem was and a ballpark of the price. Jeremy gave us all our options from just the repair to the highest tier package and explained each option in detail. He was not pushy, just gave us the facts and prices and let us make the decision. He was very quick and efficient. The whole process from calling about a repair to it being finished was just a few short hours. Will definitely be a returning customer if we have any other issues and would recommend to others.

We had a baby shower scheduled on the same day as our anual check up. It was a foos thing because some of our components were compromised and we had a a breaker got tripped so our air condition downstairs was not working. Donavan called to tell me he would be there at the scheduled time and when I told him we had a baby shower scheduled he said ok I am on my way right now! He got to the house and told us about the breaker, got it fixed along with other compromised components! It is 100 degrees today! Thank you Donovan!!! We are so grateful!!!

Richard, the plumbing specialist that came out was very thorough and knowledgeable. He gave the assessment and made sure we understood what was happening the entire process. I would 100% recommend him.

JOSUEEEEE! Provided excellent customer service! He walked us through the issues and provided great feedback on repairs! In my humble opinion, he is the go-to employee when it comes to A/C services and customer support. Thank you!

I highly recommend Goettl for all your Air Conditioning and Plumbing needs. I had to call Goettl because one evening my AC unit was working just fine after it turned off it took a while for it to come back on. Once it came back on it ran perfectly fine, then on another occasion it turn off, like usual, and took awhile to come back on. Andrew, from Goettle came by and diagnosed the situation. Andrew is very, very knowledgeable about the AC units and came to the conclusion that it was the mother board that was not signaling to the entire unit when it should turn on or turn off. Andrew walked me through on what he was doing and what needed to be done to get the unit back up and running. He also doubled checked with his boss and both came up with the same solution that it was the mother board that was the problem. Andrew showed me the estimate on the labor, since the part was still under warranty. I believe Andrew is a very professional individual who cares about his customers and the outcome of his work. I hope I get to have Andrew continue to service my AC unit because it will last a long time when a professional like Andrew services it. The next day, to my surprise, the part came in and in no time did Andrew replaced the mother board. Thanks, Andrew, for what you did. So far this is the fourth time I have used Goettl for replace or repair jobs and I don’t regret it. What I like about Goettl generally and Andrew specifically, is that they are very transparent about what they were going to do and what to expect. There was never any ambiguity about the cost, time and outcome of the project. I appreciated the transparency of all the steps that were going to occur to replace a mother board. I have used Goettl in the past and the workmanship that occur the first time I hired Goettl was the determining factor that I used to convinced myself to hire them again. As long as their workmanship never wavers and their strive to satisfy the customer continues I will always use Goettl and will highly recommend them to my co-workers and friends.

Damian was a perfect professional. He took the time to explain how everything in my system was working. He recognized that it was changed to a central air system 25 years ago and was beyond his years in wisdom. Obviously well trained. He gave me several options and helped me understand expenses, not just throw numbers. Your get what you pay for in life and this company actually seems to care. I also got a flashlight and Saddie, just like the commercial said. Thanks a ton for all your expertise Danian. Much appreciated.

Eric was a very professional young man!! In addition he is very personable, and explained clearly each step he needed to take to remedy the situation in the best possible and affordable way

I cannot express enough thanks to Goettl. There was a bit of confusion with the first tech but then Joe picked up the ball and he was so amazing. Got out here at 8:30pm to fix our a/c. Simple part and replacement but one in need of a professional and he was great. Reasonable price, consistent with what the Internet said a job like this should be. Plus they said I could go on a plan for $19.95 per month and that would include them coming out to change the filters and clean the vents for $99, which I think is really reasonable. All in all, 5 out of 5 stars for this company and if I ever need any HVAC things I'm calling them again. Awesome!!!!!!!

Logan did a great job. He took his time and looked up the specs on our bidet to see if that was a problem. Checked all the drains to see if they were all clear. I was very satisfied with his knowledge and service.

This is my third time using Goettl because of my previous experiences. They we able to mobilize quickly to help with a leak. The service from dispatch to arrival was well communicated as was the repair process. During the whole process they made me feel valued as a customer. The plumber Junior who came out was excellent and friendly. Will not hesitate to call them out again.

Had Christian out to do a troubleshoot on my 8 year old AC unit after another well known Phoenix based company recommended a full system replacement or at a minimum, a full replacement of the refrigerant. It didn’t sit well for me as my unit worked perfectly fine and I only had 1 minor recent incident, so called Goettl for a second opinion. Christian ran a full diagnostic and clearly explained my system was in overall good health and showed me the data to back it up. My capacitor was not in the best health so he recommended a replacement and looked up my warranty which covered the part. It was a 5 star experience and moving forward, Goettl now has a new customer for my HVAC needs moving forward. Christian provided excellent customer service. Thank you!

Frank M. & Deonte Plumbing & water heater inspection/replacement Ralph Martinez who installed the water heater was great. Cameron was great at explaining everything about the system! Overall Great service! Miguel Benavides provided Excellent service of our heater! Great service! Presley was great!

Richard did an excellent job. He came out on a Saturday morning to help us with our issue. He completed the job efficiently and answered all our questions. I would recommend him as a technician!

The two guys we interacted with via phone were very professional and friendly. Both were very knowledgeable and helpful with their professional advice in HAVAC systems / maintenance in making our decision as to whether to repair or finally replace the System. They found some concerns from the last install of many years ago and resolved those issues.

I want to extend a heartfelt thank you to the entire Ghetto HVAC team for their outstanding service. From the very beginning, Jacky quickly identified the issue and set the tone for a responsive and professional experience. Each crew involved in the installation was efficient and respectful, Zac and his partner the first day, Richard and Robert the second with a special shoutout to Ole and his partner George, who completed the final phase of the installation with great care and attention to detail. Nicole from customer service went above and beyond she returned my calls promptly, truly listened to my concerns, and provided helpful suggestions to manage the issue, all while being mindful of my health condition. Her compassion and follow-through made a real difference. Thank you all for being so understanding, supportive, and committed to getting the job done right. Your dedication and customer care were truly appreciated. I will absolutely recommend Ghetto HVAC to anyone in need of reliable, professional service.

Johnathan Johnson has helped me on many transactions getting the HVAC checked and fixed extremely fast and with great advise. Thankful to have him as a resource!

We had an excellent experience with Josue! We called at 8:00 AM on a Saturday, and by 10:00 AM, he had already diagnosed the issue and completed the repair. Josue was quick, professional, extremely knowledgeable, and very polite throughout the entire process. He took the time to explain everything clearly and answered all of my questions, which I really appreciated. It's hard to find service this prompt and reliable, especially on a weekend. Josue's expertise and outstanding customer service made the experience completely stress-free. I highly recommend Goettl to anyone needing AC service or repairs. Thank you, Josue, for the exceptional work!

Robert was here to do a yearly drain test and he was great! Very knowledgeable and patient!! Explained everything very clearly and was very courteous! I have had great experiences with Goettlfor A|C and plumbing services! Recommend them highly! Robert explained everything completely and took care of everything!

I had Goettl AC tech Nate on Tuesday, no cool service call. He did a thorough inspection. He found what I suspected that both my 25 year old units have problems. I agreed and he suggested options on AC replacements, Seer ratings, Air flow based on house square footage, energy rating efficiency ,10 year warranty, and costs. He was able to call office and arrange AC install crew for next day installation of 2 new AC units. Next day 3 techs came out (Joel, Barry & Francisco) and installed 2 AC units in 1 day. They worked very efficiently and professionally under heat in attic and outside 104 degree in sun. Overall I am very pleased with this total team effort of Goettl AC & Plumbing company. From the 1st call for appointment, to updated texts of name & photo of technicians being dispatched and approximate arrival time to the knowledge of technicians, and their sense of urgency on service calls, and their clean up of any debris of work site. I also want to thank tech Ashton who identified a duct restriction that reduced air flow to a bedroom and with tech Hectors help adjustments were made that definitely increased air flow. I definitely will continue to call on Goettl team and I am glad to share this 5 star review with them.

Daniel was very personable, explained everything to me in a concise manner. Daniel was also very professional yet made me feel comfortable through the process. I don’t like strangers in my home but he put me at ease immediately. I appreciate the care he took helping me with this very frustrating issue.

What a great experience! Anthony showed up, quickly pinpointed the problem, and walked us through multiple options — from a quick fix to the more thorough solution that would get everything running smoothly for the long haul. We really appreciated his expertise, patience, and willingness to explain everything along the way.

A few nights ago, I came home to a lake. Stevo from Goettl came to assess the situation. Part of my pipe rotted, causing the lake in my bathroom. Stevo was professional, timely, and repaired everything beautifully. Thanks, Goettl!

This company gave excellent customer service. Our AC was repaired in less than 30 minutes. Our technician was very knowledgeable and honest about all the possibilities that could occur. We are extremely grateful.

Breon was very courteous and professional. He was efficient and goal driven. After the work was done he took time to explain his findings and offer additional solutions to maintain our system. An excellent experience 👍👍

I had an unexpected issue arise with my A/C system today. Mr. Jorge G was very respectful and took the time to inform me of what steps were needed to get it back to working order. Jorge was able to get the parts needed. It was such a positive experience. I am so grateful that Jorge was able to get my A/C system back to optimal levels. Thank you so much! June 2026 I recently had some ductwork installed at my residence and noticed I needed some repair to the attic entry and ceiling. Steve M. at Goettl was great! He made all necessary repairs and adjustments. He wasn't quite satisfied and asked if he could come back. Steve M. wanted to make additional adjustments, making sure the repair was done properly, to his and Goettl's standards. I was very happy with the work completed by Steve M. Thank you so much!

My technician, Richard Wenzlaff, completed my hot water heater service with thoroughness and clarity. He explained future considerations and offered a recommendation that proved to be the right call for my system. Thank you, Goettl — and especially you, Richard. A satisfied customer.

I would give 10 Stars 🌟 if possible. My service was exceptional. Dammar needs a shout out and a raise/bonus. It is extremely hot but he went up in attic to check all areas. My husband is a veteran with COPD Air quality is priority We were able to get a package that met our needs Professional helpful and extremely knowledgeable Goettal should be commended for identifying a Rockstar of customer service. He connects with customers My dog who barks at everyone even likes him. Thank you !

Frank P did a great job on our HVAC rejuvenation. He took his time and was very conscientious about explaining his recommendations. Very trustworthy.

Christian Molina Vega is very honest ,confident, respectful, and reliable, thorough with a commendable work ethic. I am grateful he is the technician assigned to my home. He is an asset to your company. I appreciate when he is the returning technician as he has more information and familiarity with my AC.

I'm very pleased with all servicemen involved. The day they arrived to inspect my a/c unit, they were very thorough & explained everything very clearly. Up to the day of installation. They arrived on time and the work was completed before the time frame. They were friendly, professional and clean. I will recommend to everyone to call Goettl.

Gabriel Was A Great Guy, He Checked Every Piece Of My A/C Unit Inside & Out. Went Over Every Picture Of The Parts & Described Each One In Detail. He Added In New Refrigerant Keeping My House Nice & Cool

I have been dealing with goettl plumbing for several years now... And they have always been very reliable... And being a disabled veteran they have really helped me with any issues that I needed help with in my home... Today a young man named Juan Gil came to my rescue...I

Annual ac checkup. Great technician, Matthew W, was fantastic! Very helpful, knowledgeable and personable. He showed me some areas that need attention and options to take care of them. Outstanding service across the board...from scheduling through the on-site process. Thanks Matt and Goettl!

Matthew did a tremendous job of troubleshooting the issues with the system and recommending the necessary corrective measures. He was extremely professional and thorough, and did a great job of explaining things as they were encountered.

Sam has been wonderful! He was incredibly informative and kept me in the loop every step of the way. AC is working wonderfully now. I’m very thankful!

The technician did our 6th month seasonal Check. Lupe was courteous, knowledgeable and not only explained what he had done but how the rest of our system was running. He was early for our set appointment. Excellent technician!

Lorenzo was great and tenacious and with his coworker in replacing the dysfunctional water heater with a new one. Doing so was no easy task, but it was done with great professionalism. And, we have hot water!!! Thank you!!!

Our AC system stopped working in the middle of the night after the hottest day so far. Goettl answered aour call and set up a texh for yhe next morning. Dylan was amazing! He explained everything thoroughly, answered all our questions and made suggestions about future maintenance to keep our system running smoothly. Dylan and Goettl has a customer for life!

My family and I were burning up as the result of a broken AC unit and it was late at night and Armando came through for us. He was so kind and personable - he quickly diagnosed and fixed the issue so my family and I could finally have a cool house to go to sleep in.

Good experience with Goettl Plumbing. I had two different water lines break under concrete. Not fun. Goettl was my third and lowest estimate. Julian Bray and Alonzo are smart, professional, polite, and fast. They figured out a way to repair a subterranean driveway leak and lay new pipe to the laundry et al without having to rip and replace any concrete. Not easy solid work. Thank you.

Dylan was absolutely awesome. He was very knowledgeable and found the issue with my A/C system that no one was able to figure out. I really hope this review gets him the recognition he needs because his service and professionalism was top tier. Thank you Dylan and Goettl

Alex came out to give us estimates on work to be done before the sale of our home He was professional and very thorough in his examination of the issues and put together a solid quote. And - such a friendly nice guy. Helped me understand things so I was comfortable with the service needs.

Frank did an excellent job. Very professional with explaining his finding and walking me through the repairs and cost. Didn’t even mind me on the roof with him so I can see the issues myself. Signed up for the yearly service warranty and happy to know I’m protected in the future.

Technician arrived on time, Camren White was very nice & professional he explained everything in detail. I’ll definitely recommend Goettl to anyone looking to have a tankless water heater installed or a water softening system installed. Goettl went above & beyond my expectations. Thank You Goettle. They are the best so just be mindful they don’t come cheap, kinda expensive but you get what you pay for, definitely worth the money.

Momo and Eric did an excellent job. They're very professional, knowledgeable, friendly, and thorough. I understood everything that they were doing because they explained it to me. They cleaned up after themselves. Very very nice young men.

The techs were very helpful, courteous and let me know what they were doing as they went along. Took before and after pictures. We have used Goettle before and they have always been exceptional.

Doug and Aidan did an excellent job. I would highly recommend them to continue using the gifts that they've received. Keep up the good work! John Jackson Jr.

Called Goettl to assess intermittent problem with A/C. System was inspected top to bottom and multiple problem areas Identified. Adrian and his colleagues systematically repaired and performed maintenance. They were efficient and polite and cleaned up afterwards. Thank you to all involved.

Today Alek Delarosa installed 6 new cartridges (hot & cold sides) on 3 bathroom faucets. He also installed a new kitchen sink faucet. He arrived on time and got right to work. After the work was finished, he took time to inspect the work (👍)w/me and share some plumbing tips. Alek had come the day before only to find that the replacement cartridges I had were incorrect & that the kitchen faucet needed to be rebuilt or replaced. Alek took time to provide me with the information I needed to get the correct cartridges & purchase the new kitchen faucet which he installed today. This is the second time in the past several months that I’ve used Goettl (previously for sewer repairs). Both experiences exceeded my expectations & I highly recommend this company.

So appreciative for Goettl’s 24/7 emergency help! Our AC went out late Saturday night and we were all set with a new unit by Sunday night. I couldn’t believe it! Shout out to Kevin who was on his way ASAP, he is the man!!

Great workmanship, clear explanation of repair, quick scheduling and work completed. I also appreciated the free estimate where other companies charge a fee just to come out. Price was reasonable for work.

Jehad was spectacular and knowledgeable. He took the time to explain everything clearly and provided multiple options that would work for us financially. He did not pressure us to make the most expensive choice. I’m very glad I decided to go with this company, and truly feel extremely pleased with the entire process.

Josue exceed my expectations. He appears to be young but his knowledge of the AC system is comparable to a mid level technician. He is a good listener to the customer needs and provides advice accordingly.

Ryan came out to do my hot water heater and plumbing inspection for preventative maintenance. He was friendly, very professional and thorough. He walked me through a few areas of concern and one that was a much needed repair. He was patient with all my questions and made sure I understood everything correctly. He also let me know my neighbor had a huge leak coming from his yard and I reached out to my neighbor to let him know. Definitely a great choice to use Goettl for my plumbing needs. A few months ago Angel with Goettl came out to complete my HVAC rejuvenate. He was very thorough and professional regarding some issues with my system. He was honest and forthright with concerns, while detailing from system issues. He quickly came up with a plan forward on how to resolve system issues. If you are looking for a thorough and professional AC technician definitely ask for Angel SanJuan you won't be disappointed!

Angel San Juan was was informative and efficient with the information needed for my home this was his second time here and we are grateful for his service

Had a quick and great experience with Robert, thank you for your help and informing us of the ways to fix our AC unit. We have two AC units and the one upstairs went out yesterday, we were able to get someone out here the same day we called! He even noticed that our breaker was above normal temp and replaced that as well!

A/C went out after hours. I was able to schedule an appointment online for the next morning without having to call. Stephen, the technician, showed up the next morning, and had things working in very little time. He found a few things that could be taken care of today, but did not pressure me (I chose to follow his advice). I felt that the service was quick and reasonable, and the tech was very honest and likeable. Very happy with the service.

I maintain a contract with Goettl so I don't pay for the maintenance visits other than the price of parts. Braydon was polite, efficient, and sincere - great job!

Brian DeLeon was the Goettl technician who serviced my air conditioning units. He arrived on time, greeted me and went straight to work. He meticulously examined the units and discovered a failing capacitor in the upstairs unit. After a quick consult, we agreed to swap out the capacitor. No hard sell: professional throughout. Now, the air conditioners are ready to tackle the hot months ahead. Great job, Brian!

From the initial phone call this morning at 6.00am when I awoke to my ac motor on fire 🔥 this company was top notch !! Deano was out here by 8:30am he was extremely knowledgeable and friendly and it was determined that we were better off getting a new unit completely. Mike one of the service managers walked us through our options and was also extremely knowledgeable and friendly ! By 1:00pm today Blake and Tyler were here to install our new ac. Both Tyler and Blake were also very knowledgeable and friendly and did an amazing job ! It’s now 7:45 and we are cooling off . Thanks Goettl we are happy to be part of the family 😎👍⭐️🤗

From the first rep arriving to the finish of the installation this process was customer focused and extremely professional. You pay for what you get in 2026 and I’m happy to pay for service like this and the guarantee for any future issues that will and always do happen, these guys got your back! 100% satisfaction and found “my guys” for future family and friends when they ask. Great job all around guys!

An awesome experience with Joe and James professional, reliable, knowledgeable, friendly and punctual. I will highly recommend GOETL great experience and don’t be afraid to spend more money for your water softener in a long run it will pay off don’t buy cheap from the other competitors that is my recommendation. Thank you so much for everything to the both of you. Happy customers.

I highly recommend Jose to anyone looking for honest advice, professionalism, and quality HVAC service. Thank you for making what could have been a stressful decision so easy and informative! God bless you and the Goettl team.

Sam was an absolute trooper. He was very patient with us and our needs and even conferred with his manager Nick to get us the best price possible so that we would not suffer with the heat from our broken unit. I wish more places cared about their customers this much.

G O E T T L ! Experience matters, and can fix it well! (I’ll Market the good just as hard as the bad! 😊….. they showed up today and took the time to check everything properly and correct the bugs if you will of the new unit… So again, G O E T T L, The Nairobi house was handled well! What happened today also proves that experience matters HUGE! Not all problems are the same, when they aren’t, age/experience/trade time all make a huge difference … Kind of like in Days of Thunder when he talks to the car about not hurting Cole….. They came and dog whispered my AC and it’s being “cool” now… It’s all about the “talkin to” the experienced folk can give to misbehaving chit 😎 They asked if I was happier, and then took a few extra steps to make sure everything was “right” Results you actually feel when they turn a 12 degree split into 21 (not the card game lol) Thanks guys! - Four cool dogs and a no longer mad dude!!!😎

TIM IS THE BEST HANDS DOWN. I Had the best experience with Goettl, ac unit died and I had called many different companies to get it checked out and only goettle and SPECIFICALLY Tim was the only company who was willing to work with us and extremely extremely helpful. I cannot say enough about Tim being knowledgeable, helpful, and kind. He walked us through all the information very clearly. I will for sure be going to them for any other issues in my house ❤️

Luka was a great technician, he call and let me know his arrival time, showed up at the time he said. Quickly diagnosed the issue with our ac unit and did the repair quickly. Also did a maintenance service that we had scheduled for another day so we didn’t have to have another appointment.

I'm very pleased that we chose to go back to Goettl! Our tech Brian was very thorough and took his time to explain everything and was very pleasant and courteous. I highly recommend using these folks!

Today we had Matthew W. Come out for our 6 month check up on the A/C unit. Matthew was so very respectful to us. Matthew took his time to explain in detail the different components on the A/C. He took picture ( time stamped with date) of the components to show us the condition with wear. Matthew is a asset to Goettl with his politeness, advanced knowledge of A/C unit and communication skills.

I am proud to write this review. I had two AC units replaced by Goettl. Four gentleman with three trucks arrived and within nine hours replaced them both. At no time did they take a break, in fact I had to stop them cause I bought some pizzas. Hardest and most dedicated workers I have ever had replaced anything in any of my homes I have owned.

Daniel R was very professional and knowledgeable about the services and products. Daniel R made sure I was equipped with all the information I needed to make an informed decision before he left. Daniel R was very thorough, he showed me what the issue was and how it needed to be fixed. All is all it was a good visit from Goettl and Daniel R

Thank you, Christian! His photos illustrated for me his before & after service. Mighty fine workmanship. On a personal note, I do have to mention, not only did Christian brave the overgrown foliage jungle (from so much rain) as he entered through my courtyard, he calmly braved my 2 excited dogs!They acted beastly, barking and misbehaving to the ninth degree, until I could get them re-secured in a more effective way. Christian not only remained calm & collected, he kept me calmer by his smile. Thank you, Christian!

Rudy...He showed amazing professionalism especially in identifying andshowing me immediate documentation of my situation. He listens carefully to the customers without question! Awesome n amazing tecnician!!

Matthew is the kind of employee I would like to have if I had a business. Young and bright and enthusiastic about his work. He was thorough and explained everything to me as he went along. I felt comfortable work on my home.

GOETTL air conditioning and plumbing did a wonderful job with communication and appointment set up. It was very quick and easy and scheduled for the next morning. The company contacted us letting us know that the technician was going to be calling shortly letting us know how long he was going to be and continue to keep us updated. Hunter did a wonderful job and was very professional. He explained step by step the process, issues, and functions of the parts. He was very knowledgeable and broke all the information down in simple form. Their membership has multiple perks and conveniences that we are excited to be a part of.

Very friendly and helpful! After he was finished servicing my unit, he even took the time to answer my questions on the electronic filters and how to properly use the Smart AC app. He made sure all of my questions were answered and even removed the electronic filter and took it apart so I could see how to do it. You can tell when you’re talking to someone if they are impatiently waiting or in a rush, he was never like that. Thank you Damian Palazuelos for all your work and help today!

My AC stopped working in the midst of this summer heat and Daniel came out and fixed it same day. Even came back the next day and talked through the condition of my current system with me in a very clear way. Was very friendly and professional. Definitely recommend

Dañiel assessed the situation, determined the best repair option, discussed his concerns and solutions which were considered and approved. He was professional and courteous. I was explained the scope of work, cost, and everything was dead on perfect. His professionalism is was truly appreciated. Thank you!

Had a really nice consultation this morning with Caelin who did my estimate for my kitchen and bathroom sinks. Super professional and kind. I felt comfortable asking questions and he had the answers. I would highly recommend!

I was impressed with Judd. He called ahead to let me know he was on his way. He introduced himself when he came to the door. He replaced the valves for the water shut off and the irrigation lines. He explained what he was doing, pointed out the damaged parts and replaced them. After completing the job he took the time to go over what he did and answered my questions before he left. I’m glad my neighbor recommended Goettl.

Billy McDermott was awesome !! Very professional , knowledgeable, and a hard worker. He went above and beyond to make sure we knew everything before and during the job. Not only am I using them in the future, but I recommend them to all my Friends!! Awesome company and staff. Michael Bell

Goettl has always treated me well. Max Villegas is a great guy and did a great job. I could not recommend Goettl enough. If I could give 100 stars I would.

Jeff Jose was great. Informative and explained process. He fixed my sink issue under 2 hours and cleaned up everything neatly He showed me before and after pictures and we went thru what he did with the water on and off

Had been working with another company in Austin and brought Goettl in for a second opinion and haven’t ever looked back. Jarod guided us through finding a new AC system that was right for us, never trying to unnecessarily upsell, and came and performed the install and I wouldn’t trust anyone else with our HVAC at this point. Brent, Jacob, and Elias all came in helped us with a recent water heater leak/repair and I could not speak highly enough of each of them. This company has always found time to come out with no wait times and every interaction we’ve had with them has been amazing. Their membership/maintenance program gives us the peace of mind that we’re always covered and taken care of. I don’t plan on ever working with another maintenance company as long as I remain in Austin.

Thecknican replaced water filters for under the sink water softener. He was very professional in his work and for the water softener outside the house 🏠 🙄

Kevin and Bobby were excellent technicians. Very thorough and professional. Fixed our issues, explained everything and showed us all our options before saving us from melting another day. They were the third company we called and by far the best in every way. We couldn't be happier with our service and highly recommend them.

Daniel R. was helpful when my water heater leak detection system started screaming at me. He helped me hook it up to an outlet so I don’t have to keep replacing the batteries.

Caelin provided outstanding customer service and excellent workmanship. He was professional, knowledgeable, and took the time to explain everything clearly.

Daniel Martin was the tech that came over. He was very professional, explained the process and any also any additional cost that may be required. He successfully cleared the drain issue and cleaned up after he was finished. The next time I call I will ask for him to be my servicing tech

Made the entire process stress-free and easy. Bayden was extremely knowledgeable, responsive, and explained everything clearly. I finally got the results I needed and felt supported the whole time.

Jacob did a great job of explaining to me the details of the kitchen to main drain cleaning he we performing, from the why to the how, and cleaned up thoroughly after the work. He also checked on the health of my water Softener and my water heater. Expert job from an expert in the business. Thanks for the friendly chat and the highly professional work!

I had a water leak from the main water line to my house. Called Goetti Plumbing and they sent their plumber Mike Perry. He was fantastic. He found the leak and repaired the issue. He was extremely knowledgeable, friendly, and went out of his way to make sure everything was perfect. I believe there are very few plumbers who could match his work and work ethic. If you need a plumber call Goetti Plumbing and Air Conditioning. Ask for Mike. He’s the best Another great experience today with my Goetti technician. Tuned up my air conditioner and gave me some great tips on how to use my equipment properly Thank you

Gio was great! He fixed the problem within minutes, very transparent, no BS! Would hire this company again and I would also ask for Gio as well! Thank you!

Chris from Goetl came out to service our AC and give us a proposal for repair work on our return air. He was very knowlegable and professional and friendly.

Frank explained to us what was causing the issue and showed us on the inside unit as well as the outside unit. He educated us on how our system was running and what we could do in order to extend the lifespan. He was very respectful and I appreciate everything he did. We've had unpleasant experiences with companies in the past but we will absolutely be using Goettl in the future!

Luke came out early on a Sunday and helped with our system. He was very thorough and took time to walk us through everything. We will definitely be calling again.

Phenomenal service and technician. Matthew was extremely professional and provided a truly outstanding service. Goettl is our go-to for any HVAC or plumbing needs.

Kory Snider, what a change from the other Goettl personel that ha w come to my home. Very professional, respectful of my home and thoroughly explained the process of temporary repair.

Jorge is the best! He’s handled A/C maintenance and repairs at our home for years. Always professional, prompt, respectful of our home, pets, etc while working. He’s very knowledgeable about our system. We trust his judgment and are grateful for his help!

This is our second service request that Momo has been the lead on. Both services were to improve our HVAC performance. We cannot express how important it is to have a properly functioning HVAC here in sunny Tucson, but when your here you already knew that. Momo is the man period. Thank you for the great work.

My air conditioner was not working. I made an appointment with Goettl for 8 am the next morning. By noon my house was cooling down. Great service very friendly, upfront and informative. Thanks Chris

Brent was wonderful! He was very knowledgable and really went above and beyond to look into all the plumbing issues I have and advise me on the best course of action to take. God bless Brent!

Exceptional service and work. Jarod went above and beyond to service our problem and get us started with the next step in solving our issue. Bravo 👏 Jarod for all you do and did.

Very prompt in coming to see what was wrong with our air- went through all the options and tried things before going to needing a new unit. Very professional- I would definitely recommend if you have A/C needs

Jan came out to replace a part on our water system. He is very friendly and informative, made sure we understood the process and let us know what care and maintenance we should have with the system. Thanks Jan!

I’ve used so many different AC /Heating /plumbing companies. I feel confident to highly recommend Goettl. The technicians are skilled, solve the issue, and it will be fixed. I put my house on a maintenance program with them. So my AC / heating / water heater/ water softener is taken care of . I can check that box!

Bayden explain everything about the issue, what’s at stake and what’s available as a solution. Thanks for looking out for my family and me!! Thanks for being nice to my Chihuaha too!!

Jesus showed up on time explained what he was going to do and started right away. He was so polite and nice and when he finished he showed me the before and after pictures. I couldn't believe how clean he got my AC! He told me about what I could do to fix my AC to make it run more efficiently and last longer so I told him to fix it and when he was done I could feel how much more cooler it was and the air flow was also so much better. It was great and I'm so glad I made the call . Goettl is great and they know what they're doing. I'll be keeping them.

Kory Snider took excellent care of our air conditioning system. He was polite, honest and informative. Highly recommended him. We needed a capacitor for one unit and water sensors.

The service we received, the install is what we expected. The techs Kevin Edwards who made the recommendations for our repairs and the tech, Alberto Salazar - Cayetano who installed, did a great job. Though the financing 'promo' offered to us by Kevin Edwards was an issue, I appreciate that the manager, Josue stepped up to the plate, listened to the customer, resolved the issue. If anyone has an issue whether service installation and/or financing, I highly recommend you address it if it takes escalation to bring it to resolution; therefore, I highly recommend this company. Thank you Josue. It is much appreciated.

Matthew did a fabulous job for me. He would be an employee to keep! Nice job and good proactive advice without the pressure hard-sell today. Thank you. Additionally, my two little coyote-lunch sized dogs got out of the fence and took off in the hood... Mathew even helped me find them in the 100°+ heat. He found them and toted them back to me in his truck My system is good to go and I am grateful for the help with the pups. 👍👏👍👏👍👏

We recently had Goettl come out for a service call, and we couldn't be more pleased with the experience. Stephen was professional, knowledgeable, and courteous from start to finish. He took the time to thoroughly inspect our system, explain the issues clearly, and complete the work efficiently. His attention to detail and commitment to quality service were evident throughout the entire visit. Our system is running better, and it's clear that he takes pride in his work. It's refreshing to work with someone who genuinely cares about doing the job right and ensuring customer satisfaction. I highly recommend this company, and especially Stephen, for anyone needing HVAC service. Outstanding work and excellent customer service! Thanks again, The Southern Landscape Team

Called 20 places trying to find someone to make an emergency service visit at 8 pm and Kory at Goettl was the only one available! He arrived within 30 minutes, fixed the issue and saved the day!

Shane was very knowledgeable and professional. He fixed our A/C units fast and now they are working perfectly. The entire team is awesome. We will definitely be using your company in the future. Thank you.

Adrian was excellent at keeping customer updated and informed. It was very much appreciated that he would recognize concerns/mistakes and correct them.

Ashton was not only an expert at his job. He explained exactly what was going on.Ashton fixed the problem promptly.He did everything in his power for a very expensive job, to be very reasonable.I wouldn’t hesitate for a second to call him back. Thank you and keep being a great person.Ashton makes goettl a great company

Brent was very knowledgeable about the water softener install and systems available. He tested our water and made recommendations for softener and filtration. Helpful, friendly, over good experience.

Conner the plumber came to give us a water heater install estimate. He was very punctual and professional. Communication was excellent. He was very thorough in everything he went over with me, and took extra time to explain everything again so my husband could listen in over the phone. Great experience!

Just got my AC fixed today and Stacy did a wonderful job making sure I didn’t have to pay an arm and a leg just to keep my family cool definitely recommend you guys are great

Today we had Goettl A/C technician Chris come out for an inspection as to why water was leaking through our ceiling. He was very thorough and checked everything that would cause it. He took his time and found the issue. He gave us an estimate as to what it would cost for the repair. He then explained to our landlord and our landlord approved the repair. If any of you need anything pertaining to A/C repair, please call Goettl A/C and Plumbing and ask for Chris to come out. He is awesome.

Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!

We woke up to no hot water this morning! Goettl’s was great scheduling Deonte Wilson to come out and help us. Deonte is a knowledgeable, capable & respectful young man and was able to resolve the problem within a half an hour. He kept us informed along the way too. I recommend Goettls plumbing and Deonte Wilson.

Jef was wonderful. Explained what he was doing and added to cleaning the heater, air conditioner and drained the water heater. No pressure to have me do anything else.

Andrew was Awesome. Knowledgeable and professional. He took time to explain everything he was doing and went the extra mile to ensure that our two AC units were functioning properly. Luckily Andrew is a dog lover and took the time to meet our 4 dogs and give them time to accept him into the herd. Andrew was upbeat, thorough, knowledgeable, and personable. My experience over the years is Goettl only hires the best.

Chris was great. Communicated when he was going to arrive, arrived on time, was clean and professional, diagnosed, described, and fixed our problem efficiently. He was very friendly and personable.

We were beyond impressed with the customer service and service we received. We contacted them about our AC needing repaired as we had been unable to troubleshoot the problem. They rearranged their schedule and had a technician to our house in less than an hour. It required extensive testing to figure out the problem. He thought he was going to have to come back the next day to do the repairs as it was late however he was determined to get it running for us that day due to the heat and successfully got our AC running that evening. In addition, the company followed up the next morning to make sure everything was running smoothly! So impressed! Thank you for rescuing us!

Well, the technicians make the difference. It’s all about the approach. I’ve had two here today working on my plumbing and A/C Unit maintenance and both were of the same caliber. Excellent communication.

Our experience with Juan Gil was outstanding. He came to our home after regular business hours and went above and beyond what we expected. Not only did he clear our clogged kitchen sink, he also took the initiative to scope our sewer line and even identified a leak in our guest bathroom toilet. Thanks to Juan’s thorough work and dedication — and to Goettl for not charging overtime — our kitchen sink is back to normal and everything is running smoothly again. We’re truly grateful for the exceptional service Juan provided. Highly recommend him and the whole Goettl team.

Goettl came out to try to repair an aging unit for us 2 years ago. ended up purchasing a new one, and today Dylan G came out to give it a rejuvenation. He was great! Very cordial, informative, and detail-oriented. Got our unit refreshed for summer and I couldn't be more pleased!

Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars

The other day we had to have our existing indoor unit reinstalled due to a loud noise. Two gentleman, Jose and D, worked on our unit and did some clean up in our attic. They did a fantastic job, showing us before and after pictures, and it is working great. I would use this company before any others, they are on time, professional and walk you through every step. It’s nice to have a company you can depend on.

Very pleasant, efficient, professional and personable technician. We really liked him. He was on time! The AC system compressor repair as well as annual AC maintenance was done quickly. The technician gave us an estimate for a recommended maintenance and also an estimate for a replacement of our aging system. He was not a pushy salesman. He just gave us the facts. We will continue with the annual maintenance program.

Had some work and estimates done by these folks over the years and they’re consistently great. Decided to finally leave a review after a recent attic insulation estimate from Chris who reinforced their excellent track record.

Chris Beers carried out maintenance on my furnace this week. He was on time and an extremely polite and pleasant person. I highly recommend Chris and Goettl.

We were in the market for a new air conditioning system and were in the process of getting several bids. Goettl not only came in with a great price, but they were also extremely thorough in their assessment of what we needed, and presented multiple options for our consideration. The salesmen and installers were all very professional and did a great job. We couldn’t be more pleased.

Kellen Came to our house today and he did an amazing job. He was very thorough. Very careful. He checked every single unit and when something did didn’t look correct he always let us know what was going on with it and even called the office to make sure that we are all in sync. WeAppreciated his professionalism and his ability to keep everything in order and clean he was extremely helpful and locating some items that needed some additional repair and we just really appreciated his smile and his positive attitude that’s everything. Thank you so much.

Matthew did an amazing job explaining the service visit, recommendations and we would highly recommend both Matthew and Goettl ( and have recommended to my sister who just purchased a new hvac unit!) Definitely 5 Star service from Matthew.

Carlos was very courteous and understood the problem with my thermostat a new one had to be installed and he wanted to make sure that everything was working well before he left. Thanks, Carlos.

Rodell Banahan is amazing! Super helpful and got my plumbing and water heater up to date! He answered all my questions and gave me great detail and options on repairs. Highly recommend!

Kevin was fantastic from start to finish. He came out to evaluate our HVAC system for preventative maintenance and was incredibly friendly, prompt, and communicative throughout the entire process. What really stood out to me was how clearly he explained every component of our system in a way that actually made sense, without ever feeling pushy or overwhelming. I really appreciated that he gave us honest recommendations based on his years of experience and helped us understand our options in a way that fit our budget. Instead of trying to upsell us, he helped us come up with a realistic game plan for the next six months to a year, which gave us a lot of peace of mind. We also signed up for the company’s membership program and honestly think it’s such a great value. Overall, this was one of the best service experiences we’ve had in a long time. Highly recommend Kevin and the entire team.

I had my semi annual AC checkup on Saturday. Damian arrived on time, did a wonderful job and was very knowledgeable when explaining the items that were recommended. He was friendly and professional. Could not have asked for better service!

Bryan was so friendly and helpful. He answered all my questions and was very knowledgeable. I felt very safe around him and would recommend for his expertise and calm nature.

We had a great experience with our Goetti AC tech Angel! He arrived exactly when he said he would, was very personable, and carried himself professionally the entire time. He did a thorough job checking our AC and walked us through what he was seeing in a way that was easy to follow. I really appreciated that he went beyond just the service—he shared helpful advice on how to take care of our system and avoid issues down the road. It gave us a lot of confidence heading into the hotter months. Would definitely recommend Goettl, specifically Angel to anyone looking for dependable, knowledgeable service!

My service with Judd was top-notch. He was efficient, knowledgeable, and genuinely caring. His professionalism truly stood out, and I sincerely appreciate the outstanding service.

Darean was great. Knowledgeable and dedicated to ensure the problem was fully resolved before leaving the job. Goettl is my go to moving forward for all plumbing work. Going to try the HVAC service also after this experience .

Rogelio Rodriguez did a good job fixing the attic door when the two Cooling Service men accidentally ruined it when they change the unit two wks ago. Thanks to hin.

All the water pipes for my mobile home were replaced. The water heater received a shut off valve and new pipes. I did not have repairs done on my toilet. Joe replaced it. Joe worked mostly on the ins

Jason Estrada came to my home to service my AC unit and did an excellent job in addition to being very professional. Showed me possible areas of attention needed, and was knowledgeable as well. Followed with recommendations. Great job Jason!

Robert Getman and his apprentice Armondo came today to follow up on some AC/heat and possible air leaks. Robert is always very personable and listens to me! He and Armondo worked on my Honeywell Thermostat and helped link it back to my new Internet WiFi. That was basically a favor to me but I appreciate those little extras so much! Nice guys! 👏🏼

Kevin Martinez was here and did an excellent job. He is very respectful and knows what to do when he enter into my house. He got his shoe covers right away.

I have had nothing but the best experiences with Goettl!! obviously having your ac go out is stressful. You don’t know how costly it’s going to be and unfortunately they get a bad rap. This company is honest and greatly priced! Jarod is a super star ⭐️ He explained and showed me things cause I’m generally interested in how things work. He answered all questions and just took a lot of care in what he does and it shows . He has been to my home twice and I forgot the nice young man that came yesterday -but he was wonderful . To my family friend Preston who works there as well -eternally grateful for this referral . Keep up the great work !

Julian was the technician who worked on my plumbing problem. He was on time, thorough with details, completed the job with no problems. He was professional and overall a nice guy. I give Julian a five star rating.

Blake and Presley did a fantastic job servicing our a/c. I appreciate the time they took & attention they gave to concerns we had. They also let us know about a nocturnal visitor we had leaving skat

One of the only Vegas companies I actually like and trust. Everytime they come to my house they are super nice, fun and professional. This most recent time, our tech Ryan was fantastic. He went above and beyond and everything was fixed in an hour. I love this team!

I had a really great representative named Kevin, very personable Extremely knowledgeable, very professional. Came in, within minutes he took charge of his job. I was very impressed with him. So if you could order a representative on your own. I definitely recommend Kevin.

Richard was sent to address an issue with our washing machine drain. He went above and beyond in addressing and resolving the issue. Excellent service provided by Richard!

Alex handled my plumbing inspection and did an outstanding job from start to finish. He arrived right on time, was professional and friendly throughout, and worked efficiently without cutting corners. What really stood out was how clearly he explained everything—breaking things down in a way that was easy to understand without feeling overwhelming. It’s not every day you come across someone so courteous and well-spoken while also being highly competent at their job. Goettl is lucky to have Alex on their team. I’d absolutely recommend him to anyone needing a plumbing inspection.

Blake and Robert are excellent technicians. Came in a timely fashion. Very clean, didn’t make or leave a mess. Always happy with their service plan.

Jesse and Hector were very professional and personable from the moment they arrived. After I explained the issue, they got straight to work, quickly identifying the problem and performing a thorough evaluation of my system. I really appreciated how honest and straightforward they were—they didn’t try to upsell me or push anything I didn’t need. This was actually the second air conditioning company I called in the past two week. The first, D & H Heating and Cooling, charged me a $480 and didn’t fix the issue. In contrast, Goettl came out within an hour and discovered that a wire had been connected incorrectly, causing both my heater and air conditioner to run at the same time. I’m very thankful for their professionalism, knowledge, and efficiency in diagnosing and fixing the problem at a reasonable price.

Five stars easily one of the best experience with home care I've had . Nathan and Matthew were professional , kind and informative . If you need an A/c replaced or repaired call Goettl they got you co

Camren White was so caring and really tried to help us with everything we needed to get done. Did an amazing within our budget. Thank you so much from all of our family!

I had an issue with master bathroom toilet I called Goettl Austin and within 24 hour. I had an appointment set up. Elias was my technician. He was friendly, courteous, and very efficient. I would highly recommend Goettl and Elias for your plumbing needs.

Juan Gil provided excellent service checking out the problem and recommended service. Checked plumbing lines, water test on water softener system and explained results. Will recommend Goettl And Juan Gil for all plumbing services.

Blake and Breon were professional and did a great job providing providing maintenance check ups for our heaters. We are Sadie’s Club members and have used Goettl for our plumbing, AC and heating needs for several years and have had excellent service.

Today Momo and Eric came to my home. They were professional in every way! Each aspect of their work was done with precision and expertise! They did things the right way! I highly recommend them.

The promptness, courtesy and professionalism of the technician were exemplary. I will always recommend your company to friends, family and acquaintances.

We’ve been with them for awhile now. On maintenance plan. They are high on some issues but overall happy with their service. Checked our plumbing system and drained water heater all included. 💪🏽🇺🇸

I had more than one company tell me I had a sewer line break. Andrew came and cleaned out the clog and there was NO BREAK! Saved us thousands in unneeded repairs! Goettl will forever be my first call moving forward! Thank you Andrew your are amazing!

Their personnel are not only knowledgeable but also very friendly. We use Goettl for all of our HVAC and plumbing needs. Irwin Luna is very knowledgeable and helpful. He explained all of our options.

I had my HVAC serviced today by Kevin. He was fast, friendly and professional. Kevin showed me pictures he had taken of my system, showing external ducting that had collapsed. We then connected with Jeromy to setup all the details. Ductwork to be repaired tomorrow. The water heater was found to be leaking and needed to be replaced. That too will be done tomorrow. I was very satisfied with all the services provided today.

Troy came out for scheduled maintenance and explained everything he did and found very well. His follow up visit to replace aging parts was of the same quality.

Jonathan Johnson came out today and did a preventive maintenance checkup on my HVAC system. He was very thorough and thoughtful! This is the 2nd service that he has done for us and I am thankful that they sent him. I have had nothing but great experiences with Goettl. I would recommend them for any service!

Robert B . Thanks for your knowledgeable input. We learned a lot and you were so amiable that the big problem sounded solvable. We hope all plumbers are Ike you. They’re not just after the money but be able to help people’s problem and ease their woes. Kudos!!! 5 stars for you.

Joel and Patrick did an awesome job installing my new HVAC system and then JR Padilla was equally awesome installing my electrostatic filter. Everyone at Goettl is professional, transparent and helpful.

Goettl is fast efficient and reasonably priced. Devon, my technician was very knowledgeable and thoroughly inspected all of my faucets/hot water heater was flushed . I could not ask for a nicer guy.

Jeffrey Jose did a wonderful job fixing the leak in my toilet. He was both friendly and polite and kept me informed of the progress the whole time. I have had quite a few visits from the Goettl techs for various issues. The office ( also extremely nice and helpful) texts me 30 minutes before the tech is to arrive. I have had wonderful experiences with the techs that have come to my home and the office personnel as well. Thank you for everything Goettl

Yesterday we had a plumbing inspection, which was part of our Sadie membership and Blair was our technician. He was so thorough, helpful and informative. He put us at ease with what our system look like and also was able to show us things that needed to address. He was able to give us quotes for the future work that should be completed. They didn’t pressure us to rush into anything. Blair is a great representative of Goettl. We are always so pleased with their technicians , management team and their customer service team as well.

Cameron was very professional and knowledgeable. Goettl offered same day appointment for both plumbing AND HVAC issues which is very convenient for me and my schedule. I would recommend their services

Yes, definitely. A/C&H Technician Kevin Edwards did an awesome job.. after checking out the issues, he explained everything in detail to me. He is a very professional bright and polite person. 5+star

Jose and Ricardo replaced my HVAC system today and were very courteous and professional. They answered all of my questions and showed me how to work the new thermostat. They were very careful moving things in and out as well. They were really nice people as everyone I have talked to at Goettl has been. Great company and service

Had Amanda come out to do regular maintenance on my heating system in case it ever decides to turn cold here in central TX. She was polite and knowledgeable and pointed out some issue I ended up having her take care of for me. She wasn’t pushy at all with selling these services and I would highly recommend her.

This was my second time using Goettl, and they have proved that they are great. This time, I needed a water shut-off valve replaced urgently, and Brent was here the same day! He was patient explaining my options, offered insight about my water pressure, and took care of the problem fast. He was neat as a pin, and I would happily use this service again!

Brent came to find an unknown leak that was running up my water bill. He was very knowledgeable, thorough and courteous. He explained everything. He was awesome and I definitely recommend him!

Technician Edgar arrived and instantly communication was very easy. I felt he was working with me and not for me. When an unexpected problem occurred, he was able to adjust the solution to specifically resolve my problem. Absolutely delighted with Edgar and Goettle.