Phoenix Heating, Cooling & Plumbing Done Right.

Goettl’s Phoenix location opened on February 14, 1939, and has been serving the Valley ever since. In 2014, Arizona Governor Jan Brewer issued a formal recognition to Goettl for 75 years of contributions to the state of Arizona.

Goettl is fully licensed and insured to perform HVAC and plumbing work in Arizona. Technicians on staff hold NATE (North American Technician Excellence) certification, the HVAC industry’s leading independent credential.

Every Goettl technician completes the ProTech Boot Camp, an in-house training and certification program designed to ensure they are prepared for real-world jobs before they ever enter a customer’s home.

Sadie Certified is Goettl’s internal service standard for how technicians are expected to show up in a customer’s home. It focuses on professional appearance, respectful communication, clear explanations, care for the home, and doing the job the right way. For Phoenix homeowners, that should show up in practical ways: a technician who arrives prepared, listens to the issue, explains what they find, walks through the available options, and treats the home with respect. It is not a separate trade license or third-party certification. It is Goettl’s standard for the service experience customers should expect.

AZ Foothills Magazine has named Goettl Phoenix “Best HVAC Company” five times (2016, 2017, 2018, 2019, and 2024) and “Best Plumbing Company” twice (2016 and 2017). In 2016, Goettl also received the ACCA Humanitarian Award and the Greater Phoenix Chamber of Commerce Impact Award.

Goettl Phoenix handles HVAC and plumbing, along with insulation, indoor air quality, water purity, gas lines, sewer and drain service, and trenchless pipe repairs. When a job touches both HVAC and plumbing, Goettl gathers the details up front and sends the right technician and truck for each type of work. If a visit requires both trades, two teams can be coordinated for the same day to keep the process simpler for the homeowner.

Goettl’s Phoenix helpline is available 24 hours a day, 7 days a week, including weekends and holidays. In Phoenix, an AC failure in July or August can become a serious problem quickly once the temperature inside your home starts climbing past 90 degrees. Goettl staffs for evening and weekend service because Phoenix homeowners cannot always wait until the next business day. When your system goes out in extreme heat, Goettl dispatches a technician, not a voicemail.

For urgent calls, Goettl aims for same-day service, often within a few hours of the initial call. Non-urgent appointments are typically available same-day or next-day across the Phoenix metro, including the East Valley, West Valley, and North Phoenix. Timing depends on technician availability, call volume, and the type of work needed, so calling right away gives dispatch the best chance to prioritize the job.

Goettl serves the entire Greater Phoenix Metropolitan area. The Phoenix team covers the full Greater Phoenix Metro, and most communities can be reached the same day.

Smart Sadie® is Goettl’s home comfort membership program for HVAC and plumbing customers. Depending on the plan, members can receive preventive maintenance, priority scheduling, member savings, loyalty credits, repair credits, app access, and optional smart sensors that help monitor system health. Members may also save through included maintenance visits, no evaluation or trip fees, repair discounts, and loyalty credits that can be applied toward eligible equipment replacement. The goal is to help Phoenix homeowners stay ahead of unexpected breakdowns, reduce long-term repair costs, and keep a closer eye on the condition of their HVAC and plumbing systems.

A Goettl technician’s job is to diagnose the issue, explain what they found, and walk you through clear options. That includes what can be repaired, what may need to be replaced, and what can wait. If a repair is the right path, the technician explains the repair. If replacement makes more sense, they explain why, show what they found, and help you understand the tradeoffs. The goal is a clear diagnosis and service options that match your home, your system, and your needs, not a high-pressure sales pitch.

Before the technician arrives, Goettl’s team keeps you informed about the appointment window and sends an SMS with a photo of the technician so you know who to expect. Once there, every Goettl technician walks through what they found, what your options are, and what each one costs before any work begins. Technicians document findings with photos, measurements, or notes when appropriate, then explain the diagnosis in plain language before asking for a decision. The approach is low-pressure: technicians lay out the findings and let you make the call.

Yes. For larger jobs such as AC replacement, water heater installation, and major plumbing work, Goettl offers financing options through GoodLeap. GoodLeap works with local lenders that review your situation and available options to help find a rate and payment structure that fits. Financing can help when a repair or replacement is urgent, but the first step should still be understanding what your system actually needs. Your technician should walk you through the repair and replacement options and explain the scope of the work before any financing decision is made.

Yes, and estimates are free. Goettl will assess any system another company has looked at and give you an honest read on what it needs. A second opinion should confirm what failed, whether the system can be safely repaired, how long a repair is likely to hold, and when replacement makes more sense than continuing to put money into the existing equipment. In more than a few cases, systems quoted for full replacement have turned out to need a repair instead. If the recommendation feels rushed, unclear, or higher than expected, it is worth a second look.

The RIGHT WAY Guarantee® means the price quoted at the start of a job is the price at the end, even if the scope turns out to be larger than expected. Goettl stands behind its pricing, its workmanship, and the honesty of every recommendation its technicians make.