Goettl tech helping a customer

WINTER FREEZE WARNING!

When freezing weather is expected to arrive, homeowners are urged to follow a few proven steps to prevent expensive pipe damage and plumbing repairs.

When cold air enters the perimeter around your residence, it causes piping to expand which often leads to leaks, breaks and other potentially costly repairs. Stopping this expansion and freezing is key to keeping your pipes operational.

We recommend a few preventative tips as the weather turns cold. These include:

  • When a freeze is expected, slowly run one or two faucets to keep water moving through the lines.
  • Outdoor hoses and their connection to water sources are particularly vulnerable to freezing weather. Goettl Master Plumber Gary Eisenhauer advises consumers to unscrew hoses from the outdoor facet to allow for drainage and keep outside hose bibs open to allow water to drain.
  • All outside pipes and hose spigots should be insulated as best as possible. This is easy to do with the purchase of an installation kit from your local hardware store.
  • Pipes running against exterior walls, like those in kitchens, are often subject to freezing and typically have little to no insulation. Keep cabinets under kitchen and bathrooms sinks open to allow for warm air flow to prevent freezing.
  • Pipes in unheated areas like basements, attics and near garages are also susceptible to damage from cold. Take special care to insulate these areas.
  • Heat tape is a great product to insulate water pipe. These “pipe sleeves” could be as simple as newspaper wrapped around pipes to help keep them warm and insulated.
  • During cold spells, we recommend keeping your thermostat set at the same temperature during the night and day—this helps regulate temperatures and prevent unwanted expansion.

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Testimonials

What Our Customers Say About Us

Paul St. SauverPaul St. Sauver
17:46 26 Jul 24
Andrew was a true professional. Explained the issue, fixed it and showed me how to prevent it.
PantherparatrooperPantherparatrooper
16:58 26 Jul 24
Abdiel arrived promptly as his text said. He took the time to patiently answer all my questions and help me decide the best solution. Prompt, polite and profession service from the first contact and even after the completion of work. Thank you!
William BazzellWilliam Bazzell
16:39 26 Jul 24
Great service from a great company! Lionel did an excellent inspection, was very professional the entire time, but most importantly is a great conversationalist! I can't say enough positive comments about Goettl!
La Shawn WilsonLa Shawn Wilson
16:35 26 Jul 24
Frank Soto provided outstanding experienced service!
Cebolla LocoCebolla Loco
15:27 26 Jul 24
Rudy came out. He was a champ. I'm glad I chose Goettl!
Christina SneithChristina Sneith
17:50 21 Jul 24
Very knowledgeable get me informed of what he was happened to do. Did it in a timely manner very, very satisfied? Thank you guys so much.
sat 123sat 123
16:33 21 Jul 24
Excellent service! Very friendly and thorough. Would highly recommend!
Jerome PritchettJerome Pritchett
16:16 21 Jul 24
Daylan was very professional and explained all work done and why. I will continue to use Goettl and inform all whom I know of the service provided.
Emily SturgillEmily Sturgill
14:35 21 Jul 24
Our AC went down for the upstairs unit. We have a maintenance plan through another company but they do not provide 24/7 service. I called Goettl and I am so happy I did. Jesus Gloria was out within a few hours. I was called to confirm the appointment window. Then texted with the photo attached so I would know who my technician was and the link to track their arrival. Jesus was so professional and explained everything to make sure I understood. He took photos and videos to make sure I could see what he was talking about. Then showed me the photos after the repairs. I am so impressed with this experience. The company very clearly communicates how important customer satisfaction is to them. A+++ service and Jesus did an amazing job. I will definitely consider their maintenance plan in the future which also includes routine plumbing inspections and flushing for the same price other companies charge for HVAC services alone.
Gonzalo CastilloGonzalo Castillo
17:20 13 Jul 24
Peter is very experienced and professional. He knows a lot and explains everything in detail.
John McCarreyJohn McCarrey
13:56 13 Jul 24
Excellent service!
Gary StapletonGary Stapleton
02:37 13 Jul 24
I called Goettl to get a second opinion on a/c repair options or replacement. Peter Medelez conducted a very thorough system check and confirmed all the same issues previously identified but found an additional issue; tipping the scale to full replacement. We appreciated his professionalism and knowledge: answering all our questions and explaining the issues and options. We ultimately chose Goettl for the replacement option due to their price and professionalism.
James KroppJames Kropp
17:19 09 Jul 24
It was great
Robert WilliamsRobert Williams
17:06 09 Jul 24
Peter was great! Explained every detail I needed and answered all my questions!
Gustavo EscobarGustavo Escobar
16:57 09 Jul 24
Jesus Gloria provided exceptional service as the Goettl Technician this past weekend. He demonstrated great attention to detail in addressing the issues with our air conditioning unit and resolved them quickly, within 30 minutes. Jesus has a strong dedication to his profession and the company he represents, as evidenced by his professional demeanor and the quality of his work. His customer service skills are top-notch, earning a 5-star rating from us. We were so impressed by his service that we have decided to become members of the Goettl service.
Jesse Vann, JrJesse Vann, Jr
15:19 09 Jul 24
Jehad and Cameron provided great recommendation and customer service for my AC replacement.
Reda MoxleyReda Moxley
15:08 09 Jul 24
markdruthmarkdruth
17:04 01 Jul 24
Got exactly what we needed with the service and had great customer service from Tyler for our plumbing and with Jehad for our AC work. They were awesome! Thanks!
Donna OwensDonna Owens
15:51 01 Jul 24
Rudy came out and was very professional and addressed our plumbing needs in a timely manner, highly recommended.
Neuro NerdNeuro Nerd
15:06 01 Jul 24
William and Cameron were knowledgeable, friendly, professional, respectful and put on plastic booties over their shoes when they came into the house. Our pets were comfortable with them and that says a lot. We will definitely ask for them again in the future if our AC has any issues.
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