Goettl and The Copper Rain Foundation: A Gift of Comfort

When we experienced a problem with our air conditioning system, we called Goettl AC, and they sent Erick and Veronica to assist us. They arrived the next day and provided outstanding service from start to finish. Erick and Veronica were professional, courteous, and efficient. They quickly diagnosed and fixed the issue, installed our system and new thermostat, and took the time to show us how to use it properly. They worked carefully, respected our home, and cleaned up completely after the job was finished. In fact, it was almost as if they had never been there—except that everything was working perfectly when they left. We truly appreciated their attention to detail, professionalism, and excellent customer service. We would absolutely call Goettl AC again and highly recommend both Erick and Veronica to anyone needing HVAC service.

Great experience, our ac was smelling funny and he came out quick and fixed the problem ASAP with reasonable prices especially in this Vegas heat. Very professional highly recommend!

I had a water leak from the main water line to my house. Called Goetti Plumbing and they sent their plumber Mike Perry. He was fantastic. He found the leak and repaired the issue. He was extremely knowledgeable, friendly, and went out of his way to make sure everything was perfect. I believe there are very few plumbers who could match his work and work ethic. If you need a plumber call Goetti Plumbing and Air Conditioning. Ask for Mike. He’s the best Another great experience today with my Goetti technician. Tuned up my air conditioner and gave me some great tips on how to use my equipment properly Thank you

Saturday, June 13 I woke up to no air. I called.Goettl at 1:10am. I was able to get an appointment right away. They sent out David G. All I can say, he was the best. He was very prompt, well mannered. He explained everything to me. He showed me what needed to be repaired and the cost upfront. He repaired my unit with no issues. He completed the job and cleaned up the area in a short time. I am glad I contacted them. I feel blessed they sent out an excellent service man that knew what he was doing. I highly recommend this company and ask for David G.

Gio was great! He fixed the problem within minutes, very transparent, no BS! Would hire this company again and I would also ask for Gio as well! Thank you!

Exceptional service by Christian! He saved our family from a potential mold disaster and we are forever grateful for his thorough and professional expertise. He found multiple issues in our air ducts and plenum that THREE other companies did NOT find. I highly recommend Goettl! Ask for Christian! 🤍

Chris from Goetl came out to service our AC and give us a proposal for repair work on our return air. He was very knowlegable and professional and friendly.

Armando was awesome! Very knowledgeable and polite! Showed up an hour and a half earlier than expected, adressed the issue and fixed fix quickly. Also gave some great recommendations. 👌

Frank explained to us what was causing the issue and showed us on the inside unit as well as the outside unit. He educated us on how our system was running and what we could do in order to extend the lifespan. He was very respectful and I appreciate everything he did. We've had unpleasant experiences with companies in the past but we will absolutely be using Goettl in the future!

Outstanding service, technician Robert was very knowledgeable/professional. Goettl saved my $ thousands by the successful maintenance of my AC drainage lines.

Goettl technician Breon was a professional and a polite young man. Did a great job explaining what was going on with our system. I highly recommend him.

Dayton came out super fast and solved our alarm issue. My husband can’t fix these sorts of issues any longer. He was fast and very professional. I highly recommend Goettl and Dayton!

Dayton was a Great tech very knowledgeable He was very helpful and is an excellent representative of your company. Please express my appreciation for his excellent customer service.

Lupe Meza was awesome. He was very thorough with his job very professional and after talking with him he made myself and my family confident that he did the job well done.

Luke came out early on a Sunday and helped with our system. He was very thorough and took time to walk us through everything. We will definitely be calling again.

Phenomenal service and technician. Matthew was extremely professional and provided a truly outstanding service. Goettl is our go-to for any HVAC or plumbing needs.

Blair was an absolute professional. After years of disconnection due to unknown sources, I have had Goettl service my Furnace in Dec, AC on 6/6 and now my plumbing on 6/11, these 3 technicians have restored my faith back in Goettl.

Rob is the MAN! Was very polite, well spoken and made our experience comfortable. His demeanor and professionalism is what everyone should be able to experience. Make

Maintenance turned into a deep cleaning…which i knew was gonna happen since my system was 19 years old… Gonzo the technician gave me updates constantly and told me what he was doing and why he was doing it, with pictures … no pressure to buy a new system which i know is in my future…i just said please do what you can to maintain. And he did…. Definitely will use this company again… being a homeowner is tough… maintaining everything costs money…. And you get what you pay for… and i truly believe i got the best service i could get…

Geof was absolutely amazing while providing a plumbing service at my house. He took the time to explain what was happening and gave me tips to help prevent it from happening again. Thank you so much Geof.

Came out amazingly quick, quick easy reset is all was needed. Ran some test and were on their way. Thank you Rodney! Apologies to the person who took my call, I was a little rude, but they remained 100% polite and professional. Thank you again

10 out of 10 customer service. Samuel was very informative, understanding, and weighed out every option available. Broken down all the information needed for the repair and or replacement. Would recommend to anyone in the Las Vegas Valley

I had Goettl replace my entire split A/C system. they gave me an estimate late in the evening on June 10th 2026 and they completed the install the very next day as promised. The two techs were awesome, they worked very hard and very efficient. I was really impressed and working in the hot Arizona temperature outside and in the attic, Even more impressive !!!! The install Looks great and the system is working better than the old one over did. And a great price compared to others. Thank you, much appreciated. Gregory Adams

Richard arrived on an emergency call to replace our pressure reducing value since we didn’t have water in the house. He explained what he was going to do, answered our questions, and then he immediately got to work! I was so impressed with his abilities and customer service skills, I signed up for Goettl’s Smart Sadie Protect membership on the spot. I highly recommend Goettl Air Conditioning & Plumbing. If Richard answers your call, take confidence in knowing you are in good hands.

Kory Snider, what a change from the other Goettl personel that ha w come to my home. Very professional, respectful of my home and thoroughly explained the process of temporary repair.

Jorge is the best! He’s handled A/C maintenance and repairs at our home for years. Always professional, prompt, respectful of our home, pets, etc while working. He’s very knowledgeable about our system. We trust his judgment and are grateful for his help!

We had an excellent experience today with Jehad from Goettl Air Conditioning and Plumbing! He was extremely knowledgeable and walked me through all my options for our repair and future service appointments. He got my ac up and running in one visit! We will definitely use this company again!

Rudy came out and was quick to find out our issue with our water leak. He was very professional and ensured we knew what was wrong, how it could be fixed, and the steps going forward.

Andrew just saved us! What a wealth of knowledge he was. Our AC went out on a Friday night at 6pm and Goettl sent him out same night. When we’re ready to finally purchase a new unit, we’ll be working with them!

This is our second service request that Momo has been the lead on. Both services were to improve our HVAC performance. We cannot express how important it is to have a properly functioning HVAC here in sunny Tucson, but when your here you already knew that. Momo is the man period. Thank you for the great work.

Specifically Erik was absolutely amazing!! He was so informative and input so much effort into finding out our ac issue, very patient and very kind as well I would recommend him always! Thanks Erik you saved us!

Brian tellez. Jacob did a great job assessing my home. He found items that were overlooked in the last two yrs. He was courteous and I would love to have him return next year.

My air conditioner was not working. I made an appointment with Goettl for 8 am the next morning. By noon my house was cooling down. Great service very friendly, upfront and informative. Thanks Chris

Brandon Cerda provided excellent service today. He was polite, professional and very efficient in servicing the three HVAC units at my home. Very pleased with Goettl!

Brent was wonderful! He was very knowledgable and really went above and beyond to look into all the plumbing issues I have and advise me on the best course of action to take. God bless Brent!

We had David G. Come over because our AC was not working. He diagnosed the issue quickly, provided a plan, and was able to get the issue fixed today. David G. Was professional, kind, and efficient. I would highly recommend.

Goettl and Joe Garcia in particular did my pre-winter maintenance and checkup on my heating. Excellent service, no hard upsell, highly personable and just all round competent. We chose well with Goettl and we appreciate that they have Joe on staff. Goettl seems to hire all the best crew! Thanks for your great work!

Extremely reliable! No fuss about doing warranty work on their installations. We lovelooking being a member of their Sadie maintenance program. We have had very reliable air conditioning & heating for years from Goettl. Now we will upgrade our plumbing with a tankless water heater plus a water softener & filtration system! TY, Joe!

Damarr was very polite and got the repairs done quickly. I got home around 11:20, he was already up on the roof taking care of the repairs. He just finished. I gave him a glass of ice water which he graciously accepted while I paid the bill.

Arnold did an excellent job at the last check up. He ended up spending a lot of time looking at a problem and getting it diagnosed. We were very unhappy with our AC unit before his visit and have been in perfect comfort since. So thanks for the 5 star effort and service!

Exceptional service and work. Jarod went above and beyond to service our problem and get us started with the next step in solving our issue. Bravo 👏 Jarod for all you do and did.

Frank M. was very helpful, and able to explain my issue. He gave me several choices to pick from and explained what that looks like & pricing. He is a knowledgeable professional. I will definitely call again if I have any issues.

Dont know if can request a technician, but if you can I highly recommend Bayden. Very professional, friendly, and knowledgeable. Even though he had a busy schedule, he took his time and was very thorough. Made me feel like i was the only customer of the day.

Very prompt in coming to see what was wrong with our air- went through all the options and tried things before going to needing a new unit. Very professional- I would definitely recommend if you have A/C needs

The experience was very excellent came in got the job done very respectful and professional 10/10 service. Also Eric indeed would be the reason I’d recommend yalls company to others. Thank yall for your services.

Jan came out to replace a part on our water system. He is very friendly and informative, made sure we understood the process and let us know what care and maintenance we should have with the system. Thanks Jan!

Alex Nelson did a great job assessing our AC unit and was very knowledgeable and explained all options available to resolve the issue we were experience with the unit. Thanks Alex!

I’ve used so many different AC /Heating /plumbing companies. I feel confident to highly recommend Goettl. The technicians are skilled, solve the issue, and it will be fixed. I put my house on a maintenance program with them. So my AC / heating / water heater/ water softener is taken care of . I can check that box!

After coming back from vacation to a non-functioning tankless water heater, Kristian came out and diagnosed the situation and put together a solid game plan for us. He really went to bat for us with the tankless water heater manufacturer and was able to secure a very expensive part at no cost covered under the parts warranty. Kristian communicated very clearly and worked very efficiently and professionally from start to finish. I can’t say enough about his professionalism and skill. Thank you Kristian!

Technician Lupe was amazing! He was very professional and patient. Explained everything very thoroughly regarding our AC. Goettl was able to send someone out the same day! Highly recommend.

Bayden explain everything about the issue, what’s at stake and what’s available as a solution. Thanks for looking out for my family and me!! Thanks for being nice to my Chihuaha too!!

Feeling great! Came out and replaced inside and outside unit. Added a few features, new thermostat. System was starving for air intake so they enlarged the two intake vents I had and added 1 in a bedroom. Took out old drain pan (which was almost blocking the downstairs air intake). They changed the draining system which used to go to the pipes under a bathroom sink. Lots of work needed to be done and the two gentlemen knocked it out of park!

Jesus showed up on time explained what he was going to do and started right away. He was so polite and nice and when he finished he showed me the before and after pictures. I couldn't believe how clean he got my AC! He told me about what I could do to fix my AC to make it run more efficiently and last longer so I told him to fix it and when he was done I could feel how much more cooler it was and the air flow was also so much better. It was great and I'm so glad I made the call . Goettl is great and they know what they're doing. I'll be keeping them.

Jorge is the best!!! His ethic and understanding go above and beyond. We have been having the same issue for a couple of months and he took care of what seems to be the problem. He was really friendly and just overall amazing.

hoy tuve en mi casa a Jorge trabajando , la verdad nos atendió super bien y por fin resolvió nuestro problema después que tantas personas no pudieron hacerlo . estoy encantada con su trabajo

Kory Snider took excellent care of our air conditioning system. He was polite, honest and informative. Highly recommended him. We needed a capacitor for one unit and water sensors.

Chris was excellent. So friendly and respectful. He also knew his stuff and gave a lot of great information that I didn’t know I needed. My drain is finally working right after months of being clogged. I highly recommend him for all your plumbing needs.

This was my first time using this company. GOETTL customer service was great. Ken was very nice and got to the point of the problem. Jun came to fix my repairs on the AC unit. He was very nice and knowledgeable. We showed me what he replaced and how to keep my house cool. 10 out of 10 will highly recommend. Great company.

Rodney from Goettl came to my house after my system went down. We were in a desperate situation with the condition air temperature keep rising. Upon arriving and doing some troubleshooting, Rodney quickly found the problem. He was kind enough to offer his service and for that we are extremely grateful. Not only did he fix the problem, but he also educated us on why the system failed, and what we can do to help keep the system functioning as it is supposed to. He is truly and great asset to the company and his service is exceptional. We need more folks like him for the city of Las Vegas.

The service we received, the install is what we expected. The techs Kevin Edwards who made the recommendations for our repairs and the tech, Alberto Salazar - Cayetano who installed, did a great job. Though the financing 'promo' offered to us by Kevin Edwards was an issue, I appreciate that the manager, Josue stepped up to the plate, listened to the customer, resolved the issue. If anyone has an issue whether service installation and/or financing, I highly recommend you address it if it takes escalation to bring it to resolution; therefore, I highly recommend this company. Thank you Josue. It is much appreciated.

Erick did our a/c maintenance. He was very professional and courteous. He did an amazing job explaining what was needing repairs and what was done. Definitely the best tech so far.

After another HVAC company's poor installation resulted in our fan blade coming loose and becoming bent, we were left with a very loud and concerning noise. Geottle came out and immediately identified the real issue "the bent fan blade" even without knowing the backstory. Jose C. demonstrated exceptional knowledge, professionalism, and a completely no-pressure approach. He took the time to explain the problem, presented our options clearly, and answered all of our questions thoroughly. We truly appreciated his honesty, expertise, and customer-focused service. I highly recommend Jose C. and Geottle. He's exactly the kind of technician you want working on your HVAC system

Your service tech Kellen and Damian were great.!! Very knowledgeable and straight to the point and as a homeowner that is greatly appreciated and goes a long way. I would definitely recommend them as a representative of your company to all friends and family for any future AC issues. Thank you

Daniel was knowledgeable and helpful he explained what he was about to do and the cost. He was polite and respectful. And instead of me thanking him for helping me he thanked me for staying with Goettl.

Myles was excellent. He was able to expertly inform us of the potential issues in our home, and if we have more we will definitely be reaching back out!

Matthew did a fabulous job for me. He would be an employee to keep! Nice job and good proactive advice without the pressure hard-sell today. Thank you. Additionally, my two little coyote-lunch sized dogs got out of the fence and took off in the hood... Mathew even helped me find them in the 100°+ heat. He found them and toted them back to me in his truck My system is good to go and I am grateful for the help with the pups. 👍👏👍👏👍👏

Zach did a great job of explaining the work and associated costs. The repairs will save money on my water bill. I was very satisfied with the work Zach accomplished . I will use and suggest others use Goettl .

Great service! Was very fast and responsive when our HVAC went out at our rental property. Jason was there within a couple hours and got everything back up and running very fast!

I’d like to share my HVAC service experience with representative Daniel C. He was extremely attentive and professional from the moment he arrived. First and foremost, he was well-groomed and presented himself in a friendly, approachable manner. When inviting a technician into your home, that kind of professionalism and demeanor is very important. Daniel came to inspect my HVAC system, which had been installed by Goettl. I wanted him to show me how to change the air filter since it was time for a replacement. While he was in the attic checking the unit, he noticed water dripping nearby. He quickly identified the source of the problem as an issue related to a roof attachment. What impressed me most was that Daniel went above and beyond his original service call. He took the initiative to address the issue, climbed onto the roof, and fixed the problem correctly to prevent further water intrusion. Thank you so much to Goettl for hiring such an outstanding team member. Daniel C.'s professionalism, attention to detail, and willingness to go the extra mile made a lasting impression. I would gladly request Daniel C. as my technician for any future service needs. Thank you again for the excellent customer service!

We recently had Goettl come out for a service call, and we couldn't be more pleased with the experience. Stephen was professional, knowledgeable, and courteous from start to finish. He took the time to thoroughly inspect our system, explain the issues clearly, and complete the work efficiently. His attention to detail and commitment to quality service were evident throughout the entire visit. Our system is running better, and it's clear that he takes pride in his work. It's refreshing to work with someone who genuinely cares about doing the job right and ensuring customer satisfaction. I highly recommend this company, and especially Stephen, for anyone needing HVAC service. Outstanding work and excellent customer service! Thanks again, The Southern Landscape Team

Samuel did an amazing job and an asset to your company. He showed me picture of the unit and, helped me make the best decision. I decided to replace my old air conditioner, and I am so happy with Sam and the whole goettl team. I highly recommend them to everyone!

Came out quick, got to the issue and fixed it fast! Extremely thankful and great work with. Go to Goettl for all your a/c needs and thank you to our technician Tyrel.

Called 20 places trying to find someone to make an emergency service visit at 8 pm and Kory at Goettl was the only one available! He arrived within 30 minutes, fixed the issue and saved the day!

George did a great job explaining my new thermostat and all it can do as well as explaining more about Sadie benefits and how to use them. He made me feel valued and cared for as a customer. Thanks.

Andy G and Marcos came out to help fix a problem with my AC system. They are truly the best team for the job. I've had them twice now and every time they are very good at what they do and ensure full transparency. I'm so happy they are able to diagnose so quickly and efficiently fix the problem the right way. Thank you guys for all your hard work and hope you guys get recognized for the amazing customer support.

Shane was very knowledgeable and professional. He fixed our A/C units fast and now they are working perfectly. The entire team is awesome. We will definitely be using your company in the future. Thank you.

I had Goettl AC tech Nate on Tuesday, no cool service call. He did a thorough inspection. He found what I suspected that both my 25 year old units have problems. I agreed and he suggested options on AC replacements, Seer ratings, Air flow based on house square footage, energy rating efficiency ,10 year warranty, and costs. He was able to call office and arrange AC install crew for next day installation of 2 new AC units. Next day 3 techs came out (Joel, Barry & Francisco) and installed 2 AC units in 1 day. They worked very efficiently and professionally under heat in attic and outside 104 degree in sun. Overall I am very pleased with this total team effort of Goettl AC & Plumbing company. From the 1st call for appointment, to updated texts of name & photo of technicians being dispatched and approximate arrival time to the knowledge of technicians, and their sense of urgency on service calls, and their clean up of any debris of work site, I definitely will continue to deal with Goettl and glad to share 5 star review to them and their team.

Adrian was excellent at keeping customer updated and informed. It was very much appreciated that he would recognize concerns/mistakes and correct them.

Kellen was here to do routine maintenance on our HVAC unit. He's a wonderful and knowledgeable young man who is both professional and very polite. He answered many questions for me about my app. I hope you all are lucky enough to have him come to your home.

This was a scheduled maintenance visit that comes with my contract. Rudy was polite, thorough, and extremely nice. He took pictures of everything and explained what he found. He made sure I was informed and asked if I had any further questions. I have been pleased with this company and their work. Thank you!

Ashton was not only an expert at his job. He explained exactly what was going on.Ashton fixed the problem promptly.He did everything in his power for a very expensive job, to be very reasonable.I wouldn’t hesitate for a second to call him back. Thank you and keep being a great person.Ashton makes goettl a great company

The technician was very good. He pointed out what was the problem and what wad needed to fix it. He went over other problems that could happen and other issues that needed to be fixed.the technician arrived in a timely manner and completed is task in a timely manner.

Billy was very nice and polite. He was very respectful of our property and my time. He didn't try to keep up selling product. I truly appreciate that aspect.

Brent was very knowledgeable about the water softener install and systems available. He tested our water and made recommendations for softener and filtration. Helpful, friendly, over good experience.

Conner the plumber came to give us a water heater install estimate. He was very punctual and professional. Communication was excellent. He was very thorough in everything he went over with me, and took extra time to explain everything again so my husband could listen in over the phone. Great experience!

Just got my AC fixed today and Stacy did a wonderful job making sure I didn’t have to pay an arm and a leg just to keep my family cool definitely recommend you guys are great

Today we had Goettl A/C technician Chris come out for an inspection as to why water was leaking through our ceiling. He was very thorough and checked everything that would cause it. He took his time and found the issue. He gave us an estimate as to what it would cost for the repair. He then explained to our landlord and our landlord approved the repair. If any of you need anything pertaining to A/C repair, please call Goettl A/C and Plumbing and ask for Chris to come out. He is awesome.

Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!

Daniel R was able to take care of my plumbing issue very quickly. Daniel R was very friendly, polite & knowledgable and gave me tips to help prevent clogged pipes again. Thank you!! I will definitely use them again.

We woke up to no hot water this morning! Goettl’s was great scheduling Deonte Wilson to come out and help us. Deonte is a knowledgeable, capable & respectful young man and was able to resolve the problem within a half an hour. He kept us informed along the way too. I recommend Goettls plumbing and Deonte Wilson.

We had a major plumbing issue and needed our pipes lined and repaired. The team at Goettl Air Conditioning & Plumbing really came through for us. They worked with us on financing, which made it possible to get the repairs done when we needed them most. A huge thank you to Julian, Scott, Nick, and Jacob. They were professional, hardworking, respectful, and kept us informed throughout the entire process. They spent two full days on the job and did excellent work getting our plumbing fixed. We truly appreciate their dedication and customer service. If you need plumbing work done, we highly recommend Goettl and this outstanding crew!

This review is pretty late but I wanted to make sure that technician Trevor Harr was acknowledged for his knowledge and professionalism. Trevor came to my home and was able to narrow down my issue rather quickly after a few questions and some diagnosis. He had us cooling in no time.

Trevor with HVAC at Goettl Austin arrived at our home to fix some AC issues we discovered later in the evening. Trevor was incredibly helpful, knowledgeable and his customer service was fantastic. His expertise in quickly identifying the issue and fixing the AC was very impressive. I would highly recommend Trevor for any future AC repairs - he is AWESOME!!!

Anthony is an excellent technician! On time, respectful, and his work was thorough, cutting no corners and explained the work from start to finish. Very happy customer.

Koey Snider was a very professional technician. He was respectful and explained everything about my services today and future services that can ensure the operation of my AC unit to perform in great condition. I've always been pleased with each technician that has come out to service my AC or plumbing!

great experience from a-z. tech that arrived , Troy, was respectful and knowledgeable and very patient when it came to explaining everything step by step.

The technician was friendly and knowledgeable. Service was wonderful. I’m definitely going to keep using this company for my ac and furnace maintenance.

So I thought I needed a minor repair, when I told them that the AC wasn’t working they insisted on coming the next day. Well turned out to be a major repair and they were able to accomplish that the next day. Stacy Was very informative. Explain exactly what was going on and that it was gonna be an expensive repair but I can’t live without AC. They arrived the next day Parts in hand and Stacy and Hector accomplish the repair and the next day. now, My AC was working like new. I would recommend them to repair your AC with quality and professionalism on time and a reasonable price. Thanks, Stacy and Hector, and Ben for getting the parts to do the job. Services is two thumbs up. Recommend it. Jay

Jef was wonderful. Explained what he was doing and added to cleaning the heater, air conditioner and drained the water heater. No pressure to have me do anything else.

Kevin with Goettl Heating and Air was sent out when my ac quit blowing cold air. He was prompt, professional, knowledgeable, and extremely helpful. He did get the ac working quickly and offered me very reasonable options for my ancient system. I will definitely be using Goettl again for all HVAC needs. Thank you Kevin and thank you Goettl!

Quick late night(after 7PM) response for an estimate. Gentlemen was very professional. Jeff the installer came out the next morning, even a few minutes prior to the scheduled time of 9AM. Jeff was polite, professional and did a great job explaining his work and ongoing maintenance. Great job for sure!!

Andrew was Awesome. Knowledgeable and professional. He took time to explain everything he was doing and went the extra mile to ensure that our two AC units were functioning properly. Luckily Andrew is a dog lover and took the time to meet our 4 dogs and give them time to accept him into the herd. Andrew was upbeat, thorough, knowledgeable, and personable. My experience over the years is Goettl only hires the best.

We just had our HVAC maintenance done by Matthew Walsh. Matthew is highly skilled and knowledgeable. He explained how our HVAC functions. With that understanding we can take even better care of our system. Thank you Matthew!

Chris was great. Communicated when he was going to arrive, arrived on time, was clean and professional, diagnosed, described, and fixed our problem efficiently. He was very friendly and personable.

Daniel Ramirez was very attentive and polite, he answered all my questions, and explained very well with pictures and photos, surely a professional in his field. Goettl has an gem!

We were beyond impressed with the customer service and service we received. We contacted them about our AC needing repaired as we had been unable to troubleshoot the problem. They rearranged their schedule and had a technician to our house in less than an hour. It required extensive testing to figure out the problem. He thought he was going to have to come back the next day to do the repairs as it was late however he was determined to get it running for us that day due to the heat and successfully got our AC running that evening. In addition, the company followed up the next morning to make sure everything was running smoothly! So impressed! Thank you for rescuing us!

This on going and I have had 4 -5 plumbers, and I never call back on 3. I call Goetll because Ben, Jacob, Zach treated me the way they would wanna be treated, thank you guys

Caleb was very professional, respectful, and an excellent Goettle employee when he arrived at our home for heating system repair issues that we had encountered. He knew what he was doing and got straight to making sure everything worked for us. Would recommend him to anyone!!

Kory came by did a thorough inspection and took photos of all the conditions on my system. Got a quote and the work scheduled in the same visit. Highly recommend.

Daniel & Nate did an amazing job! Worked quickly, focused on needs and helped ensure our plumbing was operating efficiently and effectively. Very personable folks as well!

Well, the technicians make the difference. It’s all about the approach. I’ve had two here today working on my plumbing and A/C Unit maintenance and both were of the same caliber. Excellent communication.

Our experience with Juan Gil was outstanding. He came to our home after regular business hours and went above and beyond what we expected. Not only did he clear our clogged kitchen sink, he also took the initiative to scope our sewer line and even identified a leak in our guest bathroom toilet. Thanks to Juan’s thorough work and dedication — and to Goettl for not charging overtime — our kitchen sink is back to normal and everything is running smoothly again. We’re truly grateful for the exceptional service Juan provided. Highly recommend him and the whole Goettl team.

Goettl came out to try to repair an aging unit for us 2 years ago. ended up purchasing a new one, and today Dylan G came out to give it a rejuvenation. He was great! Very cordial, informative, and detail-oriented. Got our unit refreshed for summer and I couldn't be more pleased!

Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars

The other day we had to have our existing indoor unit reinstalled due to a loud noise. Two gentleman, Jose and D, worked on our unit and did some clean up in our attic. They did a fantastic job, showing us before and after pictures, and it is working great. I would use this company before any others, they are on time, professional and walk you through every step. It’s nice to have a company you can depend on.

Very pleasant, efficient, professional and personable technician. We really liked him. He was on time! The AC system compressor repair as well as annual AC maintenance was done quickly. The technician gave us an estimate for a recommended maintenance and also an estimate for a replacement of our aging system. He was not a pushy salesman. He just gave us the facts. We will continue with the annual maintenance program.

Had some work and estimates done by these folks over the years and they’re consistently great. Decided to finally leave a review after a recent attic insulation estimate from Chris who reinforced their excellent track record.

Chris Beers carried out maintenance on my furnace this week. He was on time and an extremely polite and pleasant person. I highly recommend Chris and Goettl.

Very pleased with the furnace inspection the tech pointed out areas of concern and scheduled a follow up appointment to address those concerns I’m happy that I joined the maintenance program it’s affordable and takes the guesswork out of when to schedule

Excellent service!. Had our yearly HVAC and A/C system inspections and the new monitor sensors installed. Dan was very thorough and detailed oriented with his service visit. Answered all our questions and gave clear explanations on everything he was doing. Highly recommend their service membership for peace of mind and coverage.

I so appreciate Chris service patience and kindness today and look forward to a long committed relationship with Geotil Heating,plumbing and Cooling in Reno.

I highly recommend this company. I use them for air conditioning and plumbing and heating. Today I had Chris and he was exceptional. Great customer service, very efficient, explained things in a way that I could understand. Fixed up my air conditioner so now I feel confident going into a hot season. I also never feel pressured to buy anything whenever they come.

Tyrone adjusted my home's water heater ready temperature to allow the shower temperature to come up quickly. Also reset the Smart AC monitoring system and replaced one moisture sensor. System is now functioning great. The pride was actually Zero dollars. I'm Happy, Happy, Happy, now!!

We were in the market for a new air conditioning system and were in the process of getting several bids. Goettl not only came in with a great price, but they were also extremely thorough in their assessment of what we needed, and presented multiple options for our consideration. The salesmen and installers were all very professional and did a great job. We couldn’t be more pleased.

Getting an estimate was a piece of cake! Jeff was polite & knowledgeable. He gave me different options and explained everything clearly. I have 2 more estimates to go but I was really happy with my experience today.

Kellen Came to our house today and he did an amazing job. He was very thorough. Very careful. He checked every single unit and when something did didn’t look correct he always let us know what was going on with it and even called the office to make sure that we are all in sync. WeAppreciated his professionalism and his ability to keep everything in order and clean he was extremely helpful and locating some items that needed some additional repair and we just really appreciated his smile and his positive attitude that’s everything. Thank you so much.

Connor did a great job doing the yearly maintenance and inspection. He arrived on time, quickly found some items that needed repair. He was very courteous and knowledge and kept us informed during the entire process

Matthew did an amazing job explaining the service visit, recommendations and we would highly recommend both Matthew and Goettl ( and have recommended to my sister who just purchased a new hvac unit!) Definitely 5 Star service from Matthew.

Carlos was very courteous and understood the problem with my thermostat a new one had to be installed and he wanted to make sure that everything was working well before he left. Thanks, Carlos.

Rodell Banahan is amazing! Super helpful and got my plumbing and water heater up to date! He answered all my questions and gave me great detail and options on repairs. Highly recommend!

Kevin was fantastic from start to finish. He came out to evaluate our HVAC system for preventative maintenance and was incredibly friendly, prompt, and communicative throughout the entire process. What really stood out to me was how clearly he explained every component of our system in a way that actually made sense, without ever feeling pushy or overwhelming. I really appreciated that he gave us honest recommendations based on his years of experience and helped us understand our options in a way that fit our budget. Instead of trying to upsell us, he helped us come up with a realistic game plan for the next six months to a year, which gave us a lot of peace of mind. We also signed up for the company’s membership program and honestly think it’s such a great value. Overall, this was one of the best service experiences we’ve had in a long time. Highly recommend Kevin and the entire team.

I had my semi annual AC checkup on Saturday. Damian arrived on time, did a wonderful job and was very knowledgeable when explaining the items that were recommended. He was friendly and professional. Could not have asked for better service!

Bryan was so friendly and helpful. He answered all my questions and was very knowledgeable. I felt very safe around him and would recommend for his expertise and calm nature.

We had a great experience with our Goetti AC tech Angel! He arrived exactly when he said he would, was very personable, and carried himself professionally the entire time. He did a thorough job checking our AC and walked us through what he was seeing in a way that was easy to follow. I really appreciated that he went beyond just the service—he shared helpful advice on how to take care of our system and avoid issues down the road. It gave us a lot of confidence heading into the hotter months. Would definitely recommend Goettl, specifically Angel to anyone looking for dependable, knowledgeable service!

My service with Judd was top-notch. He was efficient, knowledgeable, and genuinely caring. His professionalism truly stood out, and I sincerely appreciate the outstanding service.

Darean was great. Knowledgeable and dedicated to ensure the problem was fully resolved before leaving the job. Goettl is my go to moving forward for all plumbing work. Going to try the HVAC service also after this experience .

Rogelio Rodriguez did a good job fixing the attic door when the two Cooling Service men accidentally ruined it when they change the unit two wks ago. Thanks to hin.

All the water pipes for my mobile home were replaced. The water heater received a shut off valve and new pipes. I did not have repairs done on my toilet. Joe replaced it. Joe worked mostly on the ins

I had 3 young men come to my home to look at my AC unit. the first one and I'm sorry I don't remember his name, was very honest and open to tell me my AC is old and needs to be replaced. he stated it will be more cost to get a new AC then to keep throwing money at the old one, said ok. i got approved and I was expecting to have the new AC put in a few days later, but they were able to do it the next day I was stunned, I said WOW ok. Then I had Andreas and Andre come over and put the new AC in, these gentlemen were very professional, courteous and respectful to me and my wife. they went above and beyond by being this way, I dealt with other companies in the past they started out nice at first but then changed as time went by. These 3 gentlemen were great and deserve a raise in my book, if the owner reads this , do not let these gentlemen get away or leave the company they are what's needed today in your company and projecting a great outlook for your company now and in the future, thanks for your time. signed Peter Garcia a happy customer 😁👍

Jason Estrada came to my home to service my AC unit and did an excellent job in addition to being very professional. Showed me possible areas of attention needed, and was knowledgeable as well. Followed with recommendations. Great job Jason!

Robert Getman and his apprentice Armondo came today to follow up on some AC/heat and possible air leaks. Robert is always very personable and listens to me! He and Armondo worked on my Honeywell Thermostat and helped link it back to my new Internet WiFi. That was basically a favor to me but I appreciate those little extras so much! Nice guys! 👏🏼

Kevin Martinez was here and did an excellent job. He is very respectful and knows what to do when he enter into my house. He got his shoe covers right away.

I have had nothing but the best experiences with Goettl!! obviously having your ac go out is stressful. You don’t know how costly it’s going to be and unfortunately they get a bad rap. This company is honest and greatly priced! Jarod is a super star ⭐️ He explained and showed me things cause I’m generally interested in how things work. He answered all questions and just took a lot of care in what he does and it shows . He has been to my home twice and I forgot the nice young man that came yesterday -but he was wonderful . To my family friend Preston who works there as well -eternally grateful for this referral . Keep up the great work !

Geo was very Prompt, Friendly, Knowledgeable, and Quick with the repairs to our two bathroom repairs and our laundry room! Highly Recommend Geo and Goettle!! 👍

We had a great experience as I needed same-day service. They were able to get a technician out after another company canceled on us. The technician was very pleasant. His name is Geo and he was able to get us a new water heater and do the repair and installation in about an hour and a half big kudos to Geo with his professional manner and precise knowledge and installation.

Julian was the technician who worked on my plumbing problem. He was on time, thorough with details, completed the job with no problems. He was professional and overall a nice guy. I give Julian a five star rating.

Blake and Presley did a fantastic job servicing our a/c. I appreciate the time they took & attention they gave to concerns we had. They also let us know about a nocturnal visitor we had leaving skat

One of the only Vegas companies I actually like and trust. Everytime they come to my house they are super nice, fun and professional. This most recent time, our tech Ryan was fantastic. He went above and beyond and everything was fixed in an hour. I love this team!

I had a really great representative named Kevin, very personable Extremely knowledgeable, very professional. Came in, within minutes he took charge of his job. I was very impressed with him. So if you could order a representative on your own. I definitely recommend Kevin.

Richard was sent to address an issue with our washing machine drain. He went above and beyond in addressing and resolving the issue. Excellent service provided by Richard!

Alex handled my plumbing inspection and did an outstanding job from start to finish. He arrived right on time, was professional and friendly throughout, and worked efficiently without cutting corners. What really stood out was how clearly he explained everything—breaking things down in a way that was easy to understand without feeling overwhelming. It’s not every day you come across someone so courteous and well-spoken while also being highly competent at their job. Goettl is lucky to have Alex on their team. I’d absolutely recommend him to anyone needing a plumbing inspection.

Blake and Robert are excellent technicians. Came in a timely fashion. Very clean, didn’t make or leave a mess. Always happy with their service plan.

Jesse and Hector were very professional and personable from the moment they arrived. After I explained the issue, they got straight to work, quickly identifying the problem and performing a thorough evaluation of my system. I really appreciated how honest and straightforward they were—they didn’t try to upsell me or push anything I didn’t need. This was actually the second air conditioning company I called in the past two week. The first, D & H Heating and Cooling, charged me a $480 and didn’t fix the issue. In contrast, Goettl came out within an hour and discovered that a wire had been connected incorrectly, causing both my heater and air conditioner to run at the same time. I’m very thankful for their professionalism, knowledge, and efficiency in diagnosing and fixing the problem at a reasonable price.

Five stars easily one of the best experience with home care I've had . Nathan and Matthew were professional , kind and informative . If you need an A/c replaced or repaired call Goettl they got you co

Camren White was so caring and really tried to help us with everything we needed to get done. Did an amazing within our budget. Thank you so much from all of our family!

I had an issue with master bathroom toilet I called Goettl Austin and within 24 hour. I had an appointment set up. Elias was my technician. He was friendly, courteous, and very efficient. I would highly recommend Goettl and Elias for your plumbing needs.

Juan Gil provided excellent service checking out the problem and recommended service. Checked plumbing lines, water test on water softener system and explained results. Will recommend Goettl And Juan Gil for all plumbing services.

Blake and Breon were professional and did a great job providing providing maintenance check ups for our heaters. We are Sadie’s Club members and have used Goettl for our plumbing, AC and heating needs for several years and have had excellent service.

I highly recommend Goettl! Had a minor problem with the heat the other day I called and they were there in a couple hours. Pablo came out and checked everything. Paul was so professional/polite!

Today Momo and Eric came to my home. They were professional in every way! Each aspect of their work was done with precision and expertise! They did things the right way! I highly recommend them.

The promptness, courtesy and professionalism of the technician were exemplary. I will always recommend your company to friends, family and acquaintances.

We’ve been with them for awhile now. On maintenance plan. They are high on some issues but overall happy with their service. Checked our plumbing system and drained water heater all included. 💪🏽🇺🇸

I had more than one company tell me I had a sewer line break. Andrew came and cleaned out the clog and there was NO BREAK! Saved us thousands in unneeded repairs! Goettl will forever be my first call moving forward! Thank you Andrew your are amazing!

Their personnel are not only knowledgeable but also very friendly. We use Goettl for all of our HVAC and plumbing needs. Irwin Luna is very knowledgeable and helpful. He explained all of our options.

Cannot recommend Goettl enough! We had the pleasure of having Andrew Morgan as our technician. He was kind, and very thorough from diagnosing what was wrong with our HVAC to fixing it! 10/10 recommend

I had my HVAC serviced today by Kevin. He was fast, friendly and professional. Kevin showed me pictures he had taken of my system, showing external ducting that had collapsed. We then connected with Jeromy to setup all the details. Ductwork to be repaired tomorrow. The water heater was found to be leaking and needed to be replaced. That too will be done tomorrow. I was very satisfied with all the services provided today.

Troy came out for scheduled maintenance and explained everything he did and found very well. His follow up visit to replace aging parts was of the same quality.

Jonathan Johnson came out today and did a preventive maintenance checkup on my HVAC system. He was very thorough and thoughtful! This is the 2nd service that he has done for us and I am thankful that they sent him. I have had nothing but great experiences with Goettl. I would recommend them for any service!

Chris Beers was on time as always. Never leaves a mess when he gets the work done. Lets you know what he has done step by step to correct the problem. Very polite.

Kaelen Nuss was sent to our home in response to a possible leak. He was very friendly and polite, but above all, was very knowledgeable and informative. He listened to our concerns and let us know what he was doing every step of the way. Great job Kaelen. We usually get a quick response from Goettl and this was again a good experience. We recommend Goettl for all your plumbing and air conditioning needs.

Robert B . Thanks for your knowledgeable input. We learned a lot and you were so amiable that the big problem sounded solvable. We hope all plumbers are Ike you. They’re not just after the money but be able to help people’s problem and ease their woes. Kudos!!! 5 stars for you.

Joel and Patrick did an awesome job installing my new HVAC system and then JR Padilla was equally awesome installing my electrostatic filter. Everyone at Goettl is professional, transparent and helpful.

Goettl is fast efficient and reasonably priced. Devon, my technician was very knowledgeable and thoroughly inspected all of my faucets/hot water heater was flushed . I could not ask for a nicer guy.

Jeffrey Jose did a wonderful job fixing the leak in my toilet. He was both friendly and polite and kept me informed of the progress the whole time. I have had quite a few visits from the Goettl techs for various issues. The office ( also extremely nice and helpful) texts me 30 minutes before the tech is to arrive. I have had wonderful experiences with the techs that have come to my home and the office personnel as well. Thank you for everything Goettl

Yesterday we had a plumbing inspection, which was part of our Sadie membership and Blair was our technician. He was so thorough, helpful and informative. He put us at ease with what our system look like and also was able to show us things that needed to address. He was able to give us quotes for the future work that should be completed. They didn’t pressure us to rush into anything. Blair is a great representative of Goettl. We are always so pleased with their technicians , management team and their customer service team as well.

Cameron was very professional and knowledgeable. Goettl offered same day appointment for both plumbing AND HVAC issues which is very convenient for me and my schedule. I would recommend their services

So this review is is for service over the past year. A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit. I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons. When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items. The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company. A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly. Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days. These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going. Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol. Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them. I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!

Yes, definitely. A/C&H Technician Kevin Edwards did an awesome job.. after checking out the issues, he explained everything in detail to me. He is a very professional bright and polite person. 5+star

Jose and Ricardo replaced my HVAC system today and were very courteous and professional. They answered all of my questions and showed me how to work the new thermostat. They were very careful moving things in and out as well. They were really nice people as everyone I have talked to at Goettl has been. Great company and service

I cannot recommend Geo with Goettl Plumbing highly enough! From the moment he arrived, he was an absolute pleasure to have in our home. He was incredibly friendly, professional, and put us at ease immediately. We had a concerning plumbing issue, and Geo was able to diagnose the problem with impressive speed and accuracy. What I really appreciated was that he took the time to clearly explain what was wrong, showed me what he was looking at, and gave me honest, practical advice on the best solution. He had the issue resolved in no time at all. The whole experience was seamless, from the quick scheduling to the efficient and high-quality work. It’s so refreshing to find a technician who is not only a master of his craft but also a genuinely kind and trustworthy person. A huge thank you to Geo and the entire team at Goettl. You have a customer for life! If you need a plumber, ask for Geo—you’ll be in the best hands

Woke up to no heat in our house burrrr I have seen Goettl vans all over town and so I called them. Got appointment right away and the Technician, Jef Eusepi, took care of our problem.

Had Amanda come out to do regular maintenance on my heating system in case it ever decides to turn cold here in central TX. She was polite and knowledgeable and pointed out some issue I ended up having her take care of for me. She wasn’t pushy at all with selling these services and I would highly recommend her.

This was my second time using Goettl, and they have proved that they are great. This time, I needed a water shut-off valve replaced urgently, and Brent was here the same day! He was patient explaining my options, offered insight about my water pressure, and took care of the problem fast. He was neat as a pin, and I would happily use this service again!

Brent came to find an unknown leak that was running up my water bill. He was very knowledgeable, thorough and courteous. He explained everything. He was awesome and I definitely recommend him!

Good morning, I had a heating system cleaning and maintenance service by your Tech Pablo Alejo. He was very professional and personable from the moment he introduced himself to the out brief he gave me when he was finished. Showed me pictures of what he worked on and explained the work he performed. Pablo is a credit to your organization! Thank you, Greg Sanches

Absolutely amazing. Wait time minimal, professional and service was fast in its entirety. Josh was fantastic, fixed our issue quickly and we had heat by the time he left. 100% recommend.

Technician Edgar arrived and instantly communication was very easy. I felt he was working with me and not for me. When an unexpected problem occurred, he was able to adjust the solution to specifically resolve my problem. Absolutely delighted with Edgar and Goettle.

Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air Conditioning Plumbing — and definitely ask for Geo!

This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.

Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.

Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!

Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!