Goettl Air conditioning unit

Scottsdale Tip: Is the SEER Rating of My AC System Important?

During the summer, you probably run your air conditioning system almost every single day. All that use can really add up on your utility bill. If you’re like most homeowners, you want to stay comfortable, but you want your AC to work as efficiently as possible as well. If you’re in the process of choosing a new air conditioning system, you have probably been looking for the most efficient system that you can afford. You’ve likely come across the SEER or EER ratings. The Scottsdale air conditioning installation experts at Goettl Phoenix have years of experience working with all different types of AC systems. We wanted to help you better understand what the efficiency ratings on air conditioning systems mean, so we elaborate on these both below.

If you need help with any Scottsdale air conditioning repair or installation, just give us a call today.

Scottsdale Air Conditioning Installation

One of the most important steps of the air conditioning installation process is to figure out the efficiency rating that you want to have on your AC system. Call the Scottsdale air conditioning installation professionals at Goettl Phoenix if you have any questions about which air conditioning system is right for your home.

  • SEER – Air conditioning systems are given a Seasonal Energy Efficiency Ratio rating which measures how much energy a system uses over a season to provide cooling. This is a standard measurement that is given to almost every AC unit. In order to receive an Energy Star rating, the air conditioner must reach at least a SEER 14 rating.
  • EER – The Energy Efficiency Ratio is obviously very similar to the SEER. But instead of measuring the performance of an AC over a season, it measures the energy efficiency of the system under a specific set of criteria. Normally, the AC is tested with an outside temperature of 95° F, 50% relative humidity and an inside temperature of 80° F.

The higher the SEER or the EER rating, the more efficient the air conditioning system will be. The more efficient the system is, the higher the initial investment will be.

When you work with the Scottsdale air conditioning installation experts at Goettl Phoenix, we will help you find the most efficient system that matches your home’s cooling needs as well as your budget.

Testimonials

What Our Customers Say About Us

Goettl Air Conditioning and Plumbing - Las Vegas NV
4.7
Based on 46950 reviews
Philip A.
22 hours ago
We called Goettl to schedule annual HVAC maintenance. They booked an appointment with us but called the next day to let us know a technician was in our neighborhood and offered to come early. The technician, Lupe was polite, thorough and did a terrific job giving us a rundown of our HVAC status. He cleaned and serviced both units, inside and out. We’re very impressed and happy to join the Goettl family of satisfied customers. Thanks again Lupe!
ABBY M.
1 day ago
It was easy & quick to make the next day appointment. Ronald was such a great guy. He communicated, detailed, was thorough and educated us along the way!
Brenda B.
1 day ago
Repairs were done the same afternoon I called. Christian was very concerned that we knew exactly where the problems were how he could repair. I will give him a 10 out of 10!
Aire P.
1 day ago
Just got my AC fixed today and Stacy did a wonderful job making sure I didn’t have to pay an arm and a leg just to keep my family cool definitely recommend you guys are great
Rockridge Oxford H.
1 day ago
Today we had Goettl A/C technician Chris come out for an inspection as to why water was leaking through our ceiling. He was very thorough and checked everything that would cause it. He took his time and found the issue. He gave us an estimate as to what it would cost for the repair. He then explained to our landlord and our landlord approved the repair. If any of you need anything pertaining to A/C repair, please call Goettl A/C and Plumbing and ask for Chris to come out. He is awesome.
Brad T.
1 day ago
Had a plumbing leak. Max came out right away. He quickly found the leak and fixed. After seeing how good he was, I added other plumbing services I needed. He explained everything clearly and was very knowledgeable. I appreciated his great customer service. Highly recommend him for any plumbing needs.
Susan Y.
1 day ago
Tristan came today to do my 6 month service maintenance. He was great, Geottle Service technicians always have a great smile and friendly attitude. So glad I am a member because no out of pocket expenses!!!
Rosalinda D.
1 day ago
We were very impressed with the Goettl technician that was assigned to check our HVAC. Robert was thorough in checking our HVAC. He explained everything in detail as to what he did and what additional repairs that were needed. He did not pressure us for the additional repairs, plus recommended several options that we could look at. I highly recommend his service.
Catrina F.
1 day ago
Goettl is hands down the best ac and plumbing service. They have always shown me great kindness and are always helpful. They may be a bit more expensive but they do their best to price match. And they are absolutely woth you for the long haul. You can truly tell their ultimate goal is to have you as a life long customer and they absolutely have me as one!! Their technicians are always knowledgeable and respectful. Truly wonderful people!
Tee G.
1 day ago
Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!
Taniana Tawana A.
1 day ago
recommends
Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!
Terrance E.
1 day ago
Christian came out and provided an honest second opinion on our AC problem. He took the time to explain the problem and potential solution. I really appreciated the quality service.
Pierre C.
1 day ago
Alex Nelson was very honest and up front with me... He offered me options plans what I can do.. He didn't pressure me on just selling parts or replacing the whole unit... At the end of the day we decided to change out the unit. I glad I called Goettl
Ronald O.
1 day ago
Signed up for membership today and was able to get HVAC and plumbing same-day appointments. Samuel from HVAC and Stanley from plumbing were on time and very professional and helpful. Found out they do bathroom remodels too so will definitely be going through Goettl for that.
Joe J.
1 day ago
Great service. Jorge explained every step he took. He diagnosed a problem left over from the new system replacement in Nov 2025. He's a credit to his profession.
Darrell C.
1 day ago
Dylan was very very professional and found the root of my problem. Gave me all my options and worked with the field supervisor to get me a great price on resolving my issues. Great company
Susan A.
1 day ago
Keifton was friendly and knowledgeable. My Smart Sadie hardware needed to be replaced and he was quick and efficient. Whereas the old sensor installation didn't record everything and the new is, I believe Keifton did this correctly. I am very happy.
Angela
1 day ago
Erick did a great job! We appreciate his effort and explaining everything for us! He was patient, respectful and knowledgeable! He deserves a pay raise!
Di C.
1 day ago
Daniel R was able to take care of my plumbing issue very quickly. Daniel R was very friendly, polite & knowledgable and gave me tips to help prevent clogged pipes again. Thank you!! I will definitely use them again.
Nelson C.
1 day ago
Angel and his partner were very helpful in telling what the plan was and giving me updates throughout the job. They did a wonderful job explaining everything I needed to know once the leak was repaired and new water softener installed. Very grateful for their help.
Shelly S.
1 day ago
Billy was very nice and polite. He was very respectful of our property and my time. He didn't try to keep up selling product. I truly appreciate that aspect.
Cindy S.
1 day ago
I want to give Q 5 stars he is the best he fixed our goettl unit and was completely lovely he was a true Christian boy and I know the lord sent him to me to help
Eric A.
1 day ago
On time! That seems impossible for most. Gonzo was Polite, explained what I didn’t understand, gave solid recommendations and I will be asking for him again
Michelle C.
1 day ago
recommends
We woke up to no hot water this morning! Goettl’s was great scheduling Deonte Wilson to come out and help us. Deonte is a knowledgeable, capable & respectful young man and was able to resolve the problem within a half an hour. He kept us informed along the way too. I recommend Goettls plumbing and Deonte Wilson.
Clyde H.
1 day ago
Alex Nelson, HVAC technician with Goettle is by far is the most professional, knowledgeable person in his field. His customer service ranks well above a 5+ Star rating.
S K.
1 day ago
Breon was super helpful and caught the outdoor AC unit’s capacitor/battery in time before it gave out. He was super friendly with my dad and I, and explained what was happening with the unit, as well as what was needed. Will for sure call again!
Angela C.
2 days ago
We had a major plumbing issue and needed our pipes lined and repaired. The team at Goettl Air Conditioning & Plumbing really came through for us. They worked with us on financing, which made it possible to get the repairs done when we needed them most. A huge thank you to Julian, Scott, Nick, and Jacob. They were professional, hardworking, respectful, and kept us informed throughout the entire process. They spent two full days on the job and did excellent work getting our plumbing fixed. We truly appreciate their dedication and customer service. If you need plumbing work done, we highly recommend Goettl and this outstanding crew!
Shannon S.
2 days ago
Chris was amazing. Super friendly and super helpful. 5 star service. Would love him to come back out anytime. Helped us with the application problem we had.
Jerry R.
2 days ago
This review is pretty late but I wanted to make sure that technician Trevor Harr was acknowledged for his knowledge and professionalism. Trevor came to my home and was able to narrow down my issue rather quickly after a few questions and some diagnosis. He had us cooling in no time.
James B.
2 days ago
Parker, the hvac tech came out and was very polite and professional. Extremely knowledgeable about the issues regarding our units and quickly identifed the problem. He had it fixed and running before the house had a chance to warm up.
Lerin D.
2 days ago
Trevor with HVAC at Goettl Austin arrived at our home to fix some AC issues we discovered later in the evening. Trevor was incredibly helpful, knowledgeable and his customer service was fantastic. His expertise in quickly identifying the issue and fixing the AC was very impressive. I would highly recommend Trevor for any future AC repairs - he is AWESOME!!!
Gloria Forbes W.
2 days ago
Auturo and colleague did an amazing and thorough job with my new HVAC install! They were timely, communicative and respectful of my home!. Very knowledgeable, courteous and smart young professionals! Great job fellas!!
Roxanne
2 days ago
Every time we've called Goettl, it's been a professional and very smooth enjoyable process. Today's service was no different, we had Juan S. replace our tub stopper/drain and tub faucet. Walked us through everything. Very personable, transparent, and knowledgeable. Got everything done quickly and thoroughly. We appreciate it!
Dominique L.
2 days ago
the level of care given by this company is top of the line! our ac went out sunday night & another company could get us seen thursday, which wasn’t going to be helpful with a 9mo & 3yo. google sent a form and then i wasn’t instantly in communication with a person. by midnight i was scheduled for next day service. before my scheduled time, betty called to see if i was available for an earlier time, ABSOLUTELY! our tech alex nelson was here in 45 minutes. he was able to quickly assess our issue and had everything back to working order by the next hour. had awesome recommendations & explained things thoroughly to my family, while entertaining all the kid questions!
Candi O.
2 days ago
Keifton was quick, efficient and personable. Was very happy with our service today. He even gave my boys a stuffed Goettl dog and made their day. 10/10
Joel G.
2 days ago
Thank you Junior and Joseph for looking into my system and recommending a propane tankless water heater, will reach out to you again once I have the propane tank installed!
Debra L.
2 days ago
Anthony is an excellent technician! On time, respectful, and his work was thorough, cutting no corners and explained the work from start to finish. Very happy customer.
Nicholas M.
2 days ago
Goettl came through in the clutch (on a Sunday!) when our AC went out. Their technician Robert Rodriguez had the parts on hand to get our system blowing cold air again. He was very knowledgeable and took the time to explain the work/repairs that he needed to perform. All for a reasonable, fair price. Will be calling them again for our HVAC maintenance needs as they arise in the future.
Diana B.
2 days ago
Had Jeremy come by today to service my HVAC and I was very impressed with his knowledge, capability to answer my questions and his overall demeanor. Great work and great technician. Update Robert w/hvac did an amazing job today. He was very professional and worked diligently throughout his time at my home. Thank you!
Scheryl H.
2 days ago
Koey Snider was a very professional technician. He was respectful and explained everything about my services today and future services that can ensure the operation of my AC unit to perform in great condition. I've always been pleased with each technician that has come out to service my AC or plumbing!
Kevin M.
2 days ago
Jehad was amazing with keeping me updated on every step that was being done. Kept me informed on the situations to extend life of ac. Professionalism was tremendous and did an amazing job.
Brandi A.
2 days ago
Darean came to diagnose an issue with our shower drainage, and was able to fairly easily identify the issue. He was kind and friendly while working, and even though the fix was one we would rather avoid, he was kind in giving us the news. He was also very helpful and made sure to explain everything very thoroughly.
Esther M.
2 days ago
great experience from a-z. tech that arrived , Troy, was respectful and knowledgeable and very patient when it came to explaining everything step by step.
Lamar S.
3 days ago
Jose provided exceptional service with impressive efficiency and professionalism from start to finish. He took the time to share valuable HVAC knowledge throughout the process, which gave me complete confidence that I had chosen the right company to perform this service.
John M.
3 days ago
Goettl was recommended by my Sister and Brother in law because of the excellent work they had done at their house. Conner did a fantastic job with the plumbing in the middle of my bathroom remodel. His attention to detail, very helpful suggestions, and overall knowledge made me feel very happy that I scheduled service with Goettl Reno.
Dawn B.
3 days ago
Dylan offered great service and talked us through all of our options without pressure. He was awesome to work with and will definitely request for our future maintenance.
Damariz K.
3 days ago
Mr. Jonathan Buhidar made our experience exceptional. He was professional, kind, & shared his knowledge to make the best decision our family needed. Showed kindness and care to all the members of our household. He made the repairs quickly and ensured our home was taken care of!
Bill W.
3 days ago
A/C quit (6 + years old). Called after 5:30 pm on a Friday (very polite/ professional conversation; easy appointment scheduled). Goettl was at my house in 2 hours and my A/C working shortly thereafter (Wow). Got to meet one of their very professional technicians who is also very personable. He quickly identified two broken components (I watched him take the measurements) and he provided replacement options and pricing, and advice on how to maintain the A/C unit in the future. I opted to purchase Goettl's maintenance agreement which saved me money (on the spot)- an easy decision- and replace broken parts. Technician was very fast with the repairs, and my A/C was up and cooling. I really appreciated his advice on how to better maintain (my compressor) and may opt to upgrade it in the near future (I had already researched a soft-start kit). Technician provided an outstanding report/ photos of the repairs along with bill for services rendered (very detailed) and easy payment via credit card. Technician turned an anxious two hours into a very positive experience, and I am thankful knowing that I can count on him and the Goettl family to handle any A/C or plumbing issues I may have in the future. Goettl has earned my trust. Definite recommend.
Chasity B.
3 days ago
The technician was friendly and knowledgeable. Service was wonderful. I’m definitely going to keep using this company for my ac and furnace maintenance.
BD H.
3 days ago
Ralph Martinez was the plumber who installed the water softener and water filter at our house. He was professional and quickly installed the system. He then provided a thorough walk through of how to use and care for the system.
Adolfo A.
3 days ago
Dylan came to my house to make sure my AC system was up to par. It was a great experience and he made us feel taken cared of. I would recommend Dylan and will be requesting him for future visits. We can’t have any animals in our home because my 3 year old son has asthma and Dylan was nice enough to give my son a stuff animal dog and a flashlight. Two things my son loves. Thank you Dylan for the awesome experience and gift for my son.
Casey R.
3 days ago
5-Stars! House was hit - Robert arrived within 2-hours of my call. He showed up, diagnosed the problem, and fixed the A/C. Our house is once again cooling in this Texas heat. Thanks for great service.
bianca M.
4 days ago
Kevin at Goettl was quick, professional, and friendly. He diagnosed and fixed my air conditioning issue in less than an hour. The entire experience was smooth and efficient. I would definitely recommend Goettl and would gladly use their services again.
Sasha L.
4 days ago
Michael Gardner was amazing! He came same day, even at night, and quickly found the problem with the a/c. He worked with us to find an affordable solution. He had wonderful customer service and was very professional. We will definitely be requesting him for future repair needs.
Aaron H.
4 days ago
Christian was awesome got me foxed same day quote was 1000 dollars less than another company tried to charge for same service. I can’t recommend them enough and def ask for Christian he is incredibly thorough whereas many wouldn’t have done the detailed work Christian did.
Jay G.
4 days ago
So I thought I needed a minor repair, when I told them that the AC wasn’t working they insisted on coming the next day. Well turned out to be a major repair and they were able to accomplish that the next day. Stacy Was very informative. Explain exactly what was going on and that it was gonna be an expensive repair but I can’t live without AC. They arrived the next day Parts in hand and Stacy and Hector accomplish the repair and the next day. now, My AC was working like new. I would recommend them to repair your AC with quality and professionalism on time and a reasonable price. Thanks, Stacy and Hector, and Ben for getting the parts to do the job. Services is two thumbs up. Recommend it. Jay
Blanca T.
4 days ago
Awesome service! Appreciate that after given an estimate I was given option to supply the parts and just pay for installation of a new thermostat. That worked best for me and scheduling was immediate once I got the thermostat. Brandon was friendly and knowledgeable did a great job!
josh C.
4 days ago
Erick provided exceptional service above and beyond my expectations to include helping me troubleshoot the lightbulb in my attic. He was incredibly knowledgeable and explained everything he was doing as he worked. Jesus was also very helpful negotiating a fair price for the work Erick identified should be done.
dwayne W.
4 days ago
My ac went out this morning. Called Goettl and they had a tech out within 3 hours. Jarrett was very helpful and informative. He got the system back up and running in a couple hours. I went ahead and decided to purchase a new unit. He walked me through the process and made it super easy! New AC unit will be installed Monday. Awesome customer service!
Lynda S.
4 days ago
Jef was wonderful. Explained what he was doing and added to cleaning the heater, air conditioner and drained the water heater. No pressure to have me do anything else.
Jerry S.
4 days ago
I called for a service and they came the same day. The tech, Deano Valdez, was very helpful from the start and solved the problem very quickly and efficiently. Will definitely be using Goettl for my AC and plumbing issues in the future
Ben H.
4 days ago
Kellen is great! Explained everything thoroughly and made it make sense. Great service tech! Glad I chose goettle for my water heater. Super fast service, broke and Mark was here in 3 hours.
KerrieLynne C.
4 days ago
Kevin with Goettl Heating and Air was sent out when my ac quit blowing cold air. He was prompt, professional, knowledgeable, and extremely helpful. He did get the ac working quickly and offered me very reasonable options for my ancient system. I will definitely be using Goettl again for all HVAC needs. Thank you Kevin and thank you Goettl!
Therese M.
4 days ago
I would like to let everyone know how amazing Jarrett was. Super professional, very personable and made me know I went with The right company. I Appreciate Jarrett And, the GOETTL company. Thank you, Jarrett .
Susan S.
5 days ago
First of all, the repair technician arrived at my home much sooner than expected … especially because it was an after hours call. I really appreciated that. Joc was professional, courteous, and thorough. After his examination of the leak, it was determined that the problem was more serious than expected. He explained the issue in detail and then reached out to his manager to complete the matter. I would not hesitate to call Goettl in the future for my plumbing and HVAC maintenance and repair needs.
Todd E.
5 days ago
Lupe, was fantastic and very knowledgeable. He called a head of time to let me know he was on his way. The repair was quick and easy. I highly recommend Lupe to everyone.
Desert F.
5 days ago
Quick late night(after 7PM) response for an estimate. Gentlemen was very professional. Jeff the installer came out the next morning, even a few minutes prior to the scheduled time of 9AM. Jeff was polite, professional and did a great job explaining his work and ongoing maintenance. Great job for sure!!
Mike M.
5 days ago
Your service tech Kellen Braddix was great.!! Very knowledgeable and straight to the point and as a homeowner that is greatly appreciated and goes a long way. I would definitely recommend him as a representative of your company to all friends and family for any future AC issues. Thank you
Michael P.
5 days ago
Andrew was Awesome. Knowledgeable and professional. He took time to explain everything he was doing and went the extra mile to ensure that our two AC units were functioning properly. Luckily Andrew is a dog lover and took the time to meet our 4 dogs and give them time to accept him into the herd. Andrew was upbeat, thorough, knowledgeable, and personable. My experience over the years is Goettl only hires the best.
Natalie G.
5 days ago
David G . Serviced my AC today. He was not only informative but very well mannered. He made sure that he cleaned up after the repair and assisted me navigate the Goettl app. Great service. Thank you
T W.
5 days ago
We just had our HVAC maintenance done by Matthew Walsh. Matthew is highly skilled and knowledgeable. He explained how our HVAC functions. With that understanding we can take even better care of our system. Thank you Matthew!
Bryan H.
5 days ago
Chris was great. Communicated when he was going to arrive, arrived on time, was clean and professional, diagnosed, described, and fixed our problem efficiently. He was very friendly and personable.
Kimberly K.
5 days ago
David G. is an excellent technician. We enjoy his visits when he comes for our checkups or repairs. He is super friendly and knowledgeable about his profession. He answers all our questions with quality info and follows through on his work. We appreciate you David! Thanks again!
Alice Y.
5 days ago
Daniel Ramirez was very attentive and polite, he answered all my questions, and explained very well with pictures and photos, surely a professional in his field. Goettl has an gem!
Katina I.
5 days ago
We were beyond impressed with the customer service and service we received. We contacted them about our AC needing repaired as we had been unable to troubleshoot the problem. They rearranged their schedule and had a technician to our house in less than an hour. It required extensive testing to figure out the problem. He thought he was going to have to come back the next day to do the repairs as it was late however he was determined to get it running for us that day due to the heat and successfully got our AC running that evening. In addition, the company followed up the next morning to make sure everything was running smoothly! So impressed! Thank you for rescuing us!
James B.
5 days ago
Kevin u was very polite, very knowledgeable and very courteous! I had a couple issues with my upstairs unit. He was very knowledgeable and knew exactly what was going on. I know these units are on its last leg so I took his advice I will be replacing both of my air-conditioning and heating systems and it will be getting installed today. I am very pleased thank you Kevin and thank you Goettl!
Evelia R.
6 days ago
Thank you Mason you’re a great person and professional salesman. Thank you for going the extra mile to help us with this process. Also everyone at Goettl.
Ramon R.
6 days ago
This on going and I have had 4 -5 plumbers, and I never call back on 3. I call Goetll because Ben, Jacob, Zach treated me the way they would wanna be treated, thank you guys
Ammie F.
6 days ago
We had Mason out last week. We was on-time, polite, knowledgeable and quick. He helped us get our AC unit back up and running in no time! Thanks Mason!!
Loren M.
6 days ago
My house is a Goettl house. ROBERT B came to replace the hoses on my water softener. Robert was very knowledgeable. He told me that the chlorine in the water damages the water softener. That same day MASON came to install my new water softner. It was a bundle so I was given a free reverse osmosis water filter unit. It's under my sink with its own separate faucet. Its so cool because they connected it to my refrigerator so now I don't have to buy filters. MASON was very friendly with a great personality. He was very knowledgeable. Mason had originally came to rejuvenate my ac units. It turned out that my AC units were on there way out. I had the option to have them rebuilt or replaced. I just purchased 2 new units. They have a plan level for everyone. Mason even helped me complete my financing paperwork. 8 am this morning TAYLOR and ANTHONY came to install the new units. They were here 10 1/2 hours. Taylor and Anthony were amazing. These Goettl technicians work so hard. If I had to walk up and down my stairs as many times as they did while carrying all that equipment, I'd have passed out. KEN in the office is the man that holds it all together. Don't be fooled by all the HVAC commercials and ads. Go with Goettl. If I didn't have confidence in Goettl I wouldn't have spent $60,000 (1/2 cash and financed the rest) on new AC units and a water softener.
gloria S.
6 days ago
Caleb was very professional, respectful, and an excellent Goettle employee when he arrived at our home for heating system repair issues that we had encountered. He knew what he was doing and got straight to making sure everything worked for us. Would recommend him to anyone!!
Jackie C.
6 days ago
Myles was soooooo helpful as a professional in reviewing my issues snd questions. He was very detailed about what he was doing, showing me photos of various parts of my cooling system. This was very useful and helped me to make decisions about what was needed work. . Great combination of a professional and personal approach. He gave me confidence and truly represented Goettle as a caring and knowledgeable professional.
Scott W.
6 days ago
Pablo did a great job he was very knowledgeable and professional He also helped me out with my nest thermostat gave me some pointers with it Top Notch Thanks
Scott Krebsbach [Northwest C.
6 days ago
Owen came out on my Routine air-conditioning maintenance and identified some problems with some arching and a leak and he was able to replace my capacitor and add more Freon to my unit. Owen was very thorough and explaining what the concerns were and showing me photos and it was very personable impatient! I appreciated his service and my air conditioner is running better than ever.
J B.
6 days ago
Kevin u did a great job. We'll informed, very knowledgeable. The installation crew, Kevin and Natalie, did an excellent job on the HVAC installation.
Eileen W.
6 days ago
Matthew came for an annual check up on our air conditioning system. Matthew epitomized Goettl’s “we do things the right way.” He showed up on time, and spent 1 1/2 hours inspecting all aspects of the system. He then reviewed with me all of the photos and data to understand the state of our system and gave me options for improved system care. I highly recommend this personable and professional technician as I will be requesting him in the future.
Abrianna T.
7 days ago
We recently had both of our AC units replaced, and the experience was fantastic from start to finish. The team was friendly, professional, and made the whole process quick and easy. They were in and out efficiently while still doing quality work and answering all of our questions. The extra touch that really stood out was when one of the technicians gave my son a little stuffed dog. He's been carrying it around and cuddling it all night! Such a thoughtful gesture that meant a lot to our family. Great service, great people, and excellent workmanship. Highly recommend!
John M.
1 week ago
Great HVAC inspection and repair by my Technician Hector, he is very Knowledgeable about the system and was very professional! Send him my way next time!!
Jason B.
1 week ago
Ashton Showed up on time which is huge for our household with nap times. Very professional and communicated everything with us. Didn’t try to over sell services when asked about them.
Nick P.
1 week ago
Kory came by did a thorough inspection and took photos of all the conditions on my system. Got a quote and the work scheduled in the same visit. Highly recommend.
Marc J.
1 week ago
Daniel & Nate did an amazing job! Worked quickly, focused on needs and helped ensure our plumbing was operating efficiently and effectively. Very personable folks as well!
Lisa S.
1 week ago
Jarod was an amazing resource for our AC and HVAC needs. He was able to quickly pinpoint some key issues, helped us troubleshoot concerns, and even looked over our house inspection to determine the areas of which the previous owner may have had awareness or work done in the past. Jarod recommended a great new HVAC system, and now we are in the process of getting an upgrade to get ahead of the hot Texas summers. On top of all of that, Jarod was kind, considerate, knowledgeable, and had a lovely and easy-going personality, the type of employee that gives Goettl a great reputation! Would recommend Goettl for anyone’s HVAC and AC needs.
Theodore M.
1 week ago
recommends
Well, the technicians make the difference. It’s all about the approach. I’ve had two here today working on my plumbing and A/C Unit maintenance and both were of the same caliber. Excellent communication.
Raj M.
1 week ago
Stephen came in diagnosed the problem explained everything in details and took pictures to show me the problem and took care of it. Stephen did an excellent job knew exactly what he was doing.
Ryan M.
1 week ago
Zach C. was great to work on our main line repairs. Came prepared with all that he needed and walked me through what all he did. Very informative and great customer service.
Peter C.
1 week ago
As always, Goettle and their representatives continue to surpass expectations built on knowledge, expertise, professionalism and honesty. Kevin is no different. Thank you, Kevin!
Jim D.
1 week ago
recommends
Our experience with Juan Gil was outstanding. He came to our home after regular business hours and went above and beyond what we expected. Not only did he clear our clogged kitchen sink, he also took the initiative to scope our sewer line and even identified a leak in our guest bathroom toilet. Thanks to Juan’s thorough work and dedication — and to Goettl for not charging overtime — our kitchen sink is back to normal and everything is running smoothly again. We’re truly grateful for the exceptional service Juan provided. Highly recommend him and the whole Goettl team.
Jennifer A.
1 week ago
We had our appointment last week, and while we haven’t completed the work yet, I wanted to leave a review based on the assessment, estimating and scheduling experience so far because it stood out. After dealing with a stressful and complicated plumbing situation and getting multiple opinions, Brent was the most thorough person that came out. He took the time to understand the situation, explain what he was seeing, and walk through options without pressure or scare tactics. I especially appreciated the discussion around what needed to be addressed now versus what could reasonably wait, along with the pros and cons of each approach. The service manager and scheduling process were also responsive, clear, and easy to work with. The estimate felt thoughtful and straightforward, and pricing felt fair for the scope discussed.
Jennifer P.
1 week ago
I’ve used Goettl for Plumbing multiple times. Brent took the time to really explain what he was doing and why. Will absolutely request him moving forward!
Emily B.
1 week ago
Three days after moving into a new house our AC stopped working. Went to Goettl’s website and was able to schedule an appointment in the middle of the night for the next day. Saul arrived during the appointment window. He was kind and professional and answered all of my questions. He assessed and fixed the issue and we had our AC back by lunch. A little expensive but definitely recommend.
Harriet
1 week ago
Josh and Jacob worked very well together to flush out our water heaters and test our toilets and sinks. They were vigilant and careful and knew what to do. I was pleased to meet them and very appreciative of their good work. Harriet Claiborne.
Emalie Humphreys C.
1 week ago
recommends
Goettl came out to try to repair an aging unit for us 2 years ago. ended up purchasing a new one, and today Dylan G came out to give it a rejuvenation. He was great! Very cordial, informative, and detail-oriented. Got our unit refreshed for summer and I couldn't be more pleased!
Yolanda J.
1 week ago
Kory did a great job inspecting the performance and efficiency of the unit. He made sure I understood which parts and their functions were working as they should be.
Jessica S.
1 week ago
recommends
Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars
Jessica S.
1 week ago
Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars
Joey G.
2 weeks ago
recommends
The other day we had to have our existing indoor unit reinstalled due to a loud noise. Two gentleman, Jose and D, worked on our unit and did some clean up in our attic. They did a fantastic job, showing us before and after pictures, and it is working great. I would use this company before any others, they are on time, professional and walk you through every step. It’s nice to have a company you can depend on.
Colleen
2 weeks ago
Very pleasant, efficient, professional and personable technician. We really liked him. He was on time! The AC system compressor repair as well as annual AC maintenance was done quickly. The technician gave us an estimate for a recommended maintenance and also an estimate for a replacement of our aging system. He was not a pushy salesman. He just gave us the facts. We will continue with the annual maintenance program.
Destiny H.
2 weeks ago
Brent Sloan was great! He really took his time to make sure he thoroughly checked fur any leaks when I noticed water damage in my bathroom. He went the extra mile for my peace of mind.
Stephen Q.
2 weeks ago
Had some work and estimates done by these folks over the years and they’re consistently great. Decided to finally leave a review after a recent attic insulation estimate from Chris who reinforced their excellent track record.
Eric
2 weeks ago
Brent did a great job helping me out with some issues I was having at my house. I originally called him to service my water softener system as it was malfunctioning and I didn’t have soft water. He was able to diagnose the problem straight away. As it turns out my pressure reducing valve at the street was the culprit. After attempting to locate it we found out that the home builder never properly protected it when it was installed as they just buried it without a valve box. Brent had to dig up a good part of the ground around my meter box just to find it. When he tried shutting off the water using the homeowner shutoff valve the handle snapped right off as it had been buried with the PRV and had rusted through. I looked at the original builders install and it was a mess. A bunch of random 90 degree bends in the pipes for no reason. Brent ended up having to replace the irrigation shutoff valve as well. After all this the water pressure in my house (which was reading at 30 PSI, way too low and had been a problem my wife and I were dreading calling someone out to diagnose and fix) increased by 30 PSI. Not only did the water softener start working properly, but we were finally able to get enough pressure in the house to have more than one person shower at a time! While he was ensuring all the faucets and plumbing fixtures were working properly after the repairs he noticed that our garbage disposal was leaking (a problem my wife and I knew about and that I had already purchased a replacement but hadn’t got around to installing) and was able to install a new one for me in no time. The peace of mind that we have knowing that Brent installed and repaired everything properly will keep us coming back to Goettl for our plumbing needs. I couldn’t be happier with the way this whole situation was able to get resolved. He showed up early, was extremely professional the entire time, helped educate me as a homeowner showing me some tips on how to ensure my system was working to the best of its ability. What I anticipated as an hour or two repair turned into an all day affair, but Brent was able to work the problem so efficiently and effectively that me and my family were only out of water for around 30 minutes. Brent was professional and communicated with us through the whole process making us feel well informed about everything that was going on. He was very transparent with all of the pricing on what needed to be done along with potential contingencies that could arise due to the nature of the problem we were having. I couldn’t have asked for a better experience throughout. What started out as a minor problem turned out to be a much larger one. With Brent’s help it turned in to a minor inconvenience and peace of mind knowing my home plumbing system will be working properly for the foreseeable future. I highly recommend Brent if you are having plumbing issues. If any of the higher ups are reading this, give him a raise. I will definitely be coming back and recommending your company to everyone I know that has plumbing issues due to my experience with Brent.
Sandra G.
2 weeks ago
Chris Beers carried out maintenance on my furnace this week. He was on time and an extremely polite and pleasant person. I highly recommend Chris and Goettl.
Peggy S.
2 weeks ago
Very pleased with the furnace inspection the tech pointed out areas of concern and scheduled a follow up appointment to address those concerns I’m happy that I joined the maintenance program it’s affordable and takes the guesswork out of when to schedule
Debra Q.
2 weeks ago
Excellent service!. Had our yearly HVAC and A/C system inspections and the new monitor sensors installed. Dan was very thorough and detailed oriented with his service visit. Answered all our questions and gave clear explanations on everything he was doing. Highly recommend their service membership for peace of mind and coverage.
Elane W.
2 weeks ago
I so appreciate Chris service patience and kindness today and look forward to a long committed relationship with Geotil Heating,plumbing and Cooling in Reno.
Anna M.
3 weeks ago
I highly recommend this company. I use them for air conditioning and plumbing and heating. Today I had Chris and he was exceptional. Great customer service, very efficient, explained things in a way that I could understand. Fixed up my air conditioner so now I feel confident going into a hot season. I also never feel pressured to buy anything whenever they come.
James C.
3 weeks ago
Tyrone adjusted my home's water heater ready temperature to allow the shower temperature to come up quickly. Also reset the Smart AC monitoring system and replaced one moisture sensor. System is now functioning great. The pride was actually Zero dollars. I'm Happy, Happy, Happy, now!!
Jean W.
3 weeks ago
recommends
We were in the market for a new air conditioning system and were in the process of getting several bids. Goettl not only came in with a great price, but they were also extremely thorough in their assessment of what we needed, and presented multiple options for our consideration. The salesmen and installers were all very professional and did a great job. We couldn’t be more pleased.
Nikki R.
3 weeks ago
Getting an estimate was a piece of cake! Jeff was polite & knowledgeable. He gave me different options and explained everything clearly. I have 2 more estimates to go but I was really happy with my experience today.
Debbie Dodson S.
3 weeks ago
recommends
Kellen Came to our house today and he did an amazing job. He was very thorough. Very careful. He checked every single unit and when something did didn’t look correct he always let us know what was going on with it and even called the office to make sure that we are all in sync. WeAppreciated his professionalism and his ability to keep everything in order and clean he was extremely helpful and locating some items that needed some additional repair and we just really appreciated his smile and his positive attitude that’s everything. Thank you so much.
eva K.
3 weeks ago
Connor did a great job doing the yearly maintenance and inspection. He arrived on time, quickly found some items that needed repair. He was very courteous and knowledge and kept us informed during the entire process
Gail J.
3 weeks ago
recommends
Matthew did an amazing job explaining the service visit, recommendations and we would highly recommend both Matthew and Goettl ( and have recommended to my sister who just purchased a new hvac unit!) Definitely 5 Star service from Matthew.
jane B.
3 weeks ago
We had a great experience with Goettl and Mike H. We made an appointment online for a clogged toilet/pipe and were able to get a same day appointment. Mike H came and quickly figured out what the problem was. He was very communicative throughout the service call and his work was efficient and tidy. We will definitely be calling Goettl and Mike H for any future plumbing needs.
Ernie H.
3 weeks ago
Once again, Goettl Air Conditioning has hit a home run with us! Jef, their technician, was very professional, and polite. His knowledge was displayed in his work, and he answered all of our questions thoroughly. The maintenance service was completed in a timely manner and we are very happy with the results.
Skyler S.
3 weeks ago
Kolby was the absolute best!! He did great work in a timely manner as well! Will recommend his service and Goettl to anyone needing plumbing and air conditioning services!
Michael P.
3 weeks ago
Robert provided great service. This company and Robert saved me from being ripped off by the other plumbing vendor, let me explain. Right from the jump, I called this company to help me out of a bad situation. The person on the phone was kind enough to listen as I was stressed and got Robert out within like 30-40 minutes. That part was shocking already. But I literally had another plumber at the house from another company, who was called out(scheduled) to flush the water heater and fix a faucet issue in the upstairs tub. Hours later after this other company failed to go to the store and buy the correct cartridge for the faucet (a second wasteful trip), and he still struggled to fix it and put the faucet back on correctly, they were claiming of some blow out issue to the house and emergency plumbing repairs were needed at a price of estimated $8,000 to $15,000. First thing i thought was, how did i get in this nightmare. Is this similar to that whole taxi cab scam of longhauling. Thankfully , Robert showed up as the other vendor/plumber did not want to stick around. Would you believe they even left without me paying any fees and they said they would work that out with me later. Robert then shows, hears my issues and what not, fixes the faucet upstairs, tests the water levels, cleans out the little screens inside the end of the faucets, even fixed a small issue with the toilet tank that kept running that I was unaware of as he investigated the house thoroughly, spent over 2 hours helping to flush out the water lines and restore everything I really needed. He even confirmed that another vendor I use for the water osmosis filters and who handles the water softener (and a suggested replacement by many), he confirms if I can get that vendor out there the next day for the price they were quoting, I should do it. Now that is building trust. He even advised me on the better option to the unit that is better for me and the house, again, not their service and not benefitting from that other vendor doing the work. Utlimately, Robert saved me from a wasteful expense to another vendor, who was trying to rip me off. Shameful that this occurs, but glad to know not every business is like this. Go with Robert and Goettl servicing. Ps, they charged me nothing for this initial consultation and work performances. They are establishing a quality business relationship and advised me on steps i may need for the house going forward, without pressure, giving me time to evaluate.
Kdawg
3 weeks ago
The entire team was responsive, courteous, and listen to my needs. They were able to fix my plumbing the same day. Geo G. New exactly what was needed. I would use them for all my plumbing and HVAC needs
David L.
3 weeks ago
I Had my HVAC system maintenance checkup with Goettl and they did a great job. Jef Eusepi was my technician and he did an awesome job servicing and checking my AC system. If you need your AC system worked on I will highly recommend Jef and Goettl.
Flo L.
4 weeks ago
recommends
Carlos was very courteous and understood the problem with my thermostat a new one had to be installed and he wanted to make sure that everything was working well before he left. Thanks, Carlos.
Kristin M.
4 weeks ago
recommends
Rodell Banahan is amazing! Super helpful and got my plumbing and water heater up to date! He answered all my questions and gave me great detail and options on repairs. Highly recommend!
Paige Vaughn D.
4 weeks ago
recommends
Kevin was fantastic from start to finish. He came out to evaluate our HVAC system for preventative maintenance and was incredibly friendly, prompt, and communicative throughout the entire process. What really stood out to me was how clearly he explained every component of our system in a way that actually made sense, without ever feeling pushy or overwhelming. I really appreciated that he gave us honest recommendations based on his years of experience and helped us understand our options in a way that fit our budget. Instead of trying to upsell us, he helped us come up with a realistic game plan for the next six months to a year, which gave us a lot of peace of mind. We also signed up for the company’s membership program and honestly think it’s such a great value. Overall, this was one of the best service experiences we’ve had in a long time. Highly recommend Kevin and the entire team.
Kathy Zarcone R.
1 month ago
recommends
I had my semi annual AC checkup on Saturday. Damian arrived on time, did a wonderful job and was very knowledgeable when explaining the items that were recommended. He was friendly and professional. Could not have asked for better service!
Cassandra H.
1 month ago
recommends
Bryan was so friendly and helpful. He answered all my questions and was very knowledgeable. I felt very safe around him and would recommend for his expertise and calm nature.
Peter C.
1 month ago
recommends
We had a great experience with our Goetti AC tech Angel! He arrived exactly when he said he would, was very personable, and carried himself professionally the entire time. He did a thorough job checking our AC and walked us through what he was seeing in a way that was easy to follow. I really appreciated that he went beyond just the service—he shared helpful advice on how to take care of our system and avoid issues down the road. It gave us a lot of confidence heading into the hotter months. Would definitely recommend Goettl, specifically Angel to anyone looking for dependable, knowledgeable service!
Karen Q.
1 month ago
recommends
My service with Judd was top-notch. He was efficient, knowledgeable, and genuinely caring. His professionalism truly stood out, and I sincerely appreciate the outstanding service.
Rene De La R.
2 months ago
recommends
Darean was great. Knowledgeable and dedicated to ensure the problem was fully resolved before leaving the job. Goettl is my go to moving forward for all plumbing work. Going to try the HVAC service also after this experience .
Terry V R.
2 months ago
recommends
Rogelio Rodriguez did a good job fixing the attic door when the two Cooling Service men accidentally ruined it when they change the unit two wks ago. Thanks to hin.
Donna C.
2 months ago
recommends
All the water pipes for my mobile home were replaced. The water heater received a shut off valve and new pipes. I did not have repairs done on my toilet. Joe replaced it. Joe worked mostly on the ins
Peter G.
2 months ago
recommends
I had 3 young men come to my home to look at my AC unit. the first one and I'm sorry I don't remember his name, was very honest and open to tell me my AC is old and needs to be replaced. he stated it will be more cost to get a new AC then to keep throwing money at the old one, said ok. i got approved and I was expecting to have the new AC put in a few days later, but they were able to do it the next day I was stunned, I said WOW ok. Then I had Andreas and Andre come over and put the new AC in, these gentlemen were very professional, courteous and respectful to me and my wife. they went above and beyond by being this way, I dealt with other companies in the past they started out nice at first but then changed as time went by. These 3 gentlemen were great and deserve a raise in my book, if the owner reads this , do not let these gentlemen get away or leave the company they are what's needed today in your company and projecting a great outlook for your company now and in the future, thanks for your time. signed Peter Garcia a happy customer 😁👍
Elena Cervantes M.
2 months ago
recommends
Jason Estrada came to my home to service my AC unit and did an excellent job in addition to being very professional. Showed me possible areas of attention needed, and was knowledgeable as well. Followed with recommendations. Great job Jason!
Zelda Abel W.
2 months ago
recommends
Robert Getman and his apprentice Armondo came today to follow up on some AC/heat and possible air leaks. Robert is always very personable and listens to me! He and Armondo worked on my Honeywell Thermostat and helped link it back to my new Internet WiFi. That was basically a favor to me but I appreciate those little extras so much! Nice guys! 👏🏼
Bing F.
2 months ago
recommends
Kevin Martinez was here and did an excellent job. He is very respectful and knows what to do when he enter into my house. He got his shoe covers right away.
Amber M.
2 months ago
recommends
I have had nothing but the best experiences with Goettl!! obviously having your ac go out is stressful. You don’t know how costly it’s going to be and unfortunately they get a bad rap. This company is honest and greatly priced! Jarod is a super star ⭐️ He explained and showed me things cause I’m generally interested in how things work. He answered all questions and just took a lot of care in what he does and it shows . He has been to my home twice and I forgot the nice young man that came yesterday -but he was wonderful . To my family friend Preston who works there as well -eternally grateful for this referral . Keep up the great work !
Michael Q.
2 months ago
recommends
Geo was very Prompt, Friendly, Knowledgeable, and Quick with the repairs to our two bathroom repairs and our laundry room! Highly Recommend Geo and Goettle!! 👍
Dustine P.
2 months ago
recommends
We had a great experience as I needed same-day service. They were able to get a technician out after another company canceled on us. The technician was very pleasant. His name is Geo and he was able to get us a new water heater and do the repair and installation in about an hour and a half big kudos to Geo with his professional manner and precise knowledge and installation.
Susana A.
2 months ago
recommends
Julian was the technician who worked on my plumbing problem. He was on time, thorough with details, completed the job with no problems. He was professional and overall a nice guy. I give Julian a five star rating.
Teresa Gregoire H.
3 months ago
recommends
Blake and Presley did a fantastic job servicing our a/c. I appreciate the time they took & attention they gave to concerns we had. They also let us know about a nocturnal visitor we had leaving skat
Samantha F.
3 months ago
recommends
One of the only Vegas companies I actually like and trust. Everytime they come to my house they are super nice, fun and professional. This most recent time, our tech Ryan was fantastic. He went above and beyond and everything was fixed in an hour. I love this team!
Jim V.
3 months ago
recommends
I had a really great representative named Kevin, very personable Extremely knowledgeable, very professional. Came in, within minutes he took charge of his job. I was very impressed with him. So if you could order a representative on your own. I definitely recommend Kevin.
Libby M.
3 months ago
recommends
Richard was sent to address an issue with our washing machine drain. He went above and beyond in addressing and resolving the issue. Excellent service provided by Richard!
Bobbi M.
3 months ago
recommends
Alex handled my plumbing inspection and did an outstanding job from start to finish. He arrived right on time, was professional and friendly throughout, and worked efficiently without cutting corners. What really stood out was how clearly he explained everything—breaking things down in a way that was easy to understand without feeling overwhelming. It’s not every day you come across someone so courteous and well-spoken while also being highly competent at their job. Goettl is lucky to have Alex on their team. I’d absolutely recommend him to anyone needing a plumbing inspection.
Teresa S.
3 months ago
recommends
Blake and Robert are excellent technicians. Came in a timely fashion. Very clean, didn’t make or leave a mess. Always happy with their service plan.
Patrice G.
3 months ago
recommends
Jesse and Hector were very professional and personable from the moment they arrived. After I explained the issue, they got straight to work, quickly identifying the problem and performing a thorough evaluation of my system. I really appreciated how honest and straightforward they were—they didn’t try to upsell me or push anything I didn’t need. This was actually the second air conditioning company I called in the past two week. The first, D & H Heating and Cooling, charged me a $480 and didn’t fix the issue. In contrast, Goettl came out within an hour and discovered that a wire had been connected incorrectly, causing both my heater and air conditioner to run at the same time. I’m very thankful for their professionalism, knowledge, and efficiency in diagnosing and fixing the problem at a reasonable price.
Matt B.
3 months ago
recommends
Five stars easily one of the best experience with home care I've had . Nathan and Matthew were professional , kind and informative . If you need an A/c replaced or repaired call Goettl they got you co
Elizabeth D.
3 months ago
recommends
Camren White was so caring and really tried to help us with everything we needed to get done. Did an amazing within our budget. Thank you so much from all of our family!
Robert F.
3 months ago
recommends
I had an issue with master bathroom toilet I called Goettl Austin and within 24 hour. I had an appointment set up. Elias was my technician. He was friendly, courteous, and very efficient. I would highly recommend Goettl and Elias for your plumbing needs.
Jamie M.
3 months ago
recommends
Juan Gil provided excellent service checking out the problem and recommended service. Checked plumbing lines, water test on water softener system and explained results. Will recommend Goettl And Juan Gil for all plumbing services.
JeffLezli T.
4 months ago
recommends
Blake and Breon were professional and did a great job providing providing maintenance check ups for our heaters. We are Sadie’s Club members and have used Goettl for our plumbing, AC and heating needs for several years and have had excellent service.
Monica H.
4 months ago
recommends
I highly recommend Goettl! Had a minor problem with the heat the other day I called and they were there in a couple hours. Pablo came out and checked everything. Paul was so professional/polite!
Darlene M.
4 months ago
recommends
Today Momo and Eric came to my home. They were professional in every way! Each aspect of their work was done with precision and expertise! They did things the right way! I highly recommend them.
Eduardo B.
4 months ago
recommends
The promptness, courtesy and professionalism of the technician were exemplary. I will always recommend your company to friends, family and acquaintances.
Jose S.
4 months ago
recommends
We’ve been with them for awhile now. On maintenance plan. They are high on some issues but overall happy with their service. Checked our plumbing system and drained water heater all included. 💪🏽🇺🇸
Jessica C.
5 months ago
recommends
I had more than one company tell me I had a sewer line break. Andrew came and cleaned out the clog and there was NO BREAK! Saved us thousands in unneeded repairs! Goettl will forever be my first call moving forward! Thank you Andrew your are amazing!
Charles J.
5 months ago
recommends
Their personnel are not only knowledgeable but also very friendly. We use Goettl for all of our HVAC and plumbing needs. Irwin Luna is very knowledgeable and helpful. He explained all of our options.
Brianne H.
5 months ago
recommends
Cannot recommend Goettl enough! We had the pleasure of having Andrew Morgan as our technician. He was kind, and very thorough from diagnosing what was wrong with our HVAC to fixing it! 10/10 recommend
Carlitas W.
5 months ago
recommends
I had my HVAC serviced today by Kevin. He was fast, friendly and professional. Kevin showed me pictures he had taken of my system, showing external ducting that had collapsed. We then connected with Jeromy to setup all the details. Ductwork to be repaired tomorrow. The water heater was found to be leaking and needed to be replaced. That too will be done tomorrow. I was very satisfied with all the services provided today.
Lynette M C.
5 months ago
recommends
Troy came out for scheduled maintenance and explained everything he did and found very well. His follow up visit to replace aging parts was of the same quality.
Dave M.
5 months ago
recommends
Jonathan Johnson came out today and did a preventive maintenance checkup on my HVAC system. He was very thorough and thoughtful! This is the 2nd service that he has done for us and I am thankful that they sent him. I have had nothing but great experiences with Goettl. I would recommend them for any service!
Jim M.
5 months ago
recommends
Chris Beers was on time as always. Never leaves a mess when he gets the work done. Lets you know what he has done step by step to correct the problem. Very polite.
Susana G. R.
5 months ago
recommends
Kaelen Nuss was sent to our home in response to a possible leak. He was very friendly and polite, but above all, was very knowledgeable and informative. He listened to our concerns and let us know what he was doing every step of the way. Great job Kaelen. We usually get a quick response from Goettl and this was again a good experience. We recommend Goettl for all your plumbing and air conditioning needs.
Maria Bell F.
5 months ago
recommends
Robert B . Thanks for your knowledgeable input. We learned a lot and you were so amiable that the big problem sounded solvable. We hope all plumbers are Ike you. They’re not just after the money but be able to help people’s problem and ease their woes. Kudos!!! 5 stars for you.
Joe M.
5 months ago
recommends
Joel and Patrick did an awesome job installing my new HVAC system and then JR Padilla was equally awesome installing my electrostatic filter. Everyone at Goettl is professional, transparent and helpful.
Terri L.
5 months ago
recommends
Goettl is fast efficient and reasonably priced. Devon, my technician was very knowledgeable and thoroughly inspected all of my faucets/hot water heater was flushed . I could not ask for a nicer guy.
Susie L.
6 months ago
recommends
Jeffrey Jose did a wonderful job fixing the leak in my toilet. He was both friendly and polite and kept me informed of the progress the whole time. I have had quite a few visits from the Goettl techs for various issues. The office ( also extremely nice and helpful) texts me 30 minutes before the tech is to arrive. I have had wonderful experiences with the techs that have come to my home and the office personnel as well. Thank you for everything Goettl
Julia S.
6 months ago
recommends
Yesterday we had a plumbing inspection, which was part of our Sadie membership and Blair was our technician. He was so thorough, helpful and informative. He put us at ease with what our system look like and also was able to show us things that needed to address. He was able to give us quotes for the future work that should be completed. They didn’t pressure us to rush into anything. Blair is a great representative of Goettl. We are always so pleased with their technicians , management team and their customer service team as well.
Robert A.
6 months ago
recommends
Troy was amazing! He came to look at our HVAC system thermostat. It has not been working properly. He spent quite a bit of time troubleshooting the thermostat. Couldn’t find anything really wrong. Just to be certain, he replaced the inner workings of the hard-wired thermostat. He encouraged us to call again if it continues to malfunction. He was on time, professional and courteous. We stand by Troy and Guettel!!!
Jean M.
6 months ago
recommends
Cameron was very professional and knowledgeable. Goettl offered same day appointment for both plumbing AND HVAC issues which is very convenient for me and my schedule. I would recommend their services
Tn Johnson J.
6 months ago
recommends
So this review is is for service over the past year. A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit. I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons. When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items. The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company. A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly. Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days. These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going. Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol. Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them. I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!
Juanita Arturo M.
6 months ago
recommends
Yes, definitely. A/C&H Technician Kevin Edwards did an awesome job.. after checking out the issues, he explained everything in detail to me. He is a very professional bright and polite person. 5+star
Peggy B.
6 months ago
recommends
Jose and Ricardo replaced my HVAC system today and were very courteous and professional. They answered all of my questions and showed me how to work the new thermostat. They were very careful moving things in and out as well. They were really nice people as everyone I have talked to at Goettl has been. Great company and service
Irene F.
6 months ago
recommends
I cannot recommend Geo with Goettl Plumbing highly enough! From the moment he arrived, he was an absolute pleasure to have in our home. He was incredibly friendly, professional, and put us at ease immediately. We had a concerning plumbing issue, and Geo was able to diagnose the problem with impressive speed and accuracy. What I really appreciated was that he took the time to clearly explain what was wrong, showed me what he was looking at, and gave me honest, practical advice on the best solution. He had the issue resolved in no time at all. The whole experience was seamless, from the quick scheduling to the efficient and high-quality work. It’s so refreshing to find a technician who is not only a master of his craft but also a genuinely kind and trustworthy person. A huge thank you to Geo and the entire team at Goettl. You have a customer for life! If you need a plumber, ask for Geo—you’ll be in the best hands
Jeffrey B.
6 months ago
recommends
We just had the duct cleaning done so looking forward to dust free heat and AC in the summer. A $499 special! Veronica was great! She and her partner took great care with our home and were done in a very reasonable amount of time given the size of our home and the number of registers and other vents! I highly recommend you take advantage of this service if you haven’t had it done yet or has been over 7 years!😊
Jimmy O.
6 months ago
recommends
Had water coming through the wall all of a sudden one day. Robert Burrer from Goettl showed up and was very helpful, informative, and very respectful! Was also knowledgeable and provided top notch service. Would definitely use Goettl again and request Robert as the technician. Plumbing repairs are never fun but he helped keep us informed to make the best decisions, come up with a plan, and also a solution. Now just have to get the work completed later this week! Thank you Robert!
Maryellen O.
7 months ago
recommends
Woke up to no heat in our house burrrr I have seen Goettl vans all over town and so I called them. Got appointment right away and the Technician, Jef Eusepi, took care of our problem.
Jack G.
7 months ago
recommends
Had Amanda come out to do regular maintenance on my heating system in case it ever decides to turn cold here in central TX. She was polite and knowledgeable and pointed out some issue I ended up having her take care of for me. She wasn’t pushy at all with selling these services and I would highly recommend her.
Audrey A.
7 months ago
recommends
This was my second time using Goettl, and they have proved that they are great. This time, I needed a water shut-off valve replaced urgently, and Brent was here the same day! He was patient explaining my options, offered insight about my water pressure, and took care of the problem fast. He was neat as a pin, and I would happily use this service again!
Patty L.
7 months ago
recommends
Brent came to find an unknown leak that was running up my water bill. He was very knowledgeable, thorough and courteous. He explained everything. He was awesome and I definitely recommend him!
Gregory S.
7 months ago
recommends
Good morning, I had a heating system cleaning and maintenance service by your Tech Pablo Alejo. He was very professional and personable from the moment he introduced himself to the out brief he gave me when he was finished. Showed me pictures of what he worked on and explained the work he performed. Pablo is a credit to your organization! Thank you, Greg Sanches
Alexandria R.
7 months ago
recommends
Absolutely amazing. Wait time minimal, professional and service was fast in its entirety. Josh was fantastic, fixed our issue quickly and we had heat by the time he left. 100% recommend.
Eric W.
7 months ago
recommends
Technician Edgar arrived and instantly communication was very easy. I felt he was working with me and not for me. When an unexpected problem occurred, he was able to adjust the solution to specifically resolve my problem. Absolutely delighted with Edgar and Goettle.
Chesca T.
8 months ago
recommends
Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air Conditioning Plumbing — and definitely ask for Geo!
Jon B.
8 months ago
recommends
This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.
Dustin S.
9 months ago
recommends
Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.
Teri H.
9 months ago
recommends
Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!
Amy L.
10 months ago
recommends
Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!