Goettl Air conditioning unit

AC PSA: Ice Is Not Normal!

Considering the blistering heat that we’ve been dealing with this summer season, you may see ice on your air conditioner and think, wow, that old beast is really working hard! Well, you are partly right — the system is working hard if it has ice on its evaporator coil or any other component. However, this is due to the fact that ice on an AC is a sign of trouble, and can put a lot of strain on the unit when it is already working under incredible stress.

But what causes this ice to form in the first place? Is it always cause for concern? And, wait a minute — where is the water that is freezing coming from, anyway? We’ve got all of those answers and more for you in this week’s blog post. Whether you are looking for great AC information or outstanding air conditioning services in Marana, AZGoettl Air Conditioning is the company to call. And now, let’s get to the bottom of this strange scenario.

The Source of the Water

Before we talk about what exactly is causing ice to form on your air conditioner, let’s first look at where the water that is freezing on the system comes from to begin with. As your air conditioner runs, it dehumidifies the air as it cools it down. Now, our air is pretty far from “humid” in this part of the country. That does not mean that there is no humidity in the air, though, and some of the moisture in the air will condensate on your evaporator coil as your run your AC. If you are using a humidifier with your air conditioner, then you are actually introducing humidity into the air, which can be drawn out by the system.

Regardless of just how much humidity is pulled from the air, it doesn’t take much condensation to cause a layer of ice to build up on your evaporator coil. Even a thin layer is too much, as it insulates the coil and impedes the cooling process while also straining your system. Now that you know where the water comes from, why does it freeze?

Cold Coil Conditions

The condensation is freezing on the evaporator coil because it is getting too cold. Sounds simple, right? Well, it is, but the situation is still a bit tricky because there are a few different reasons as to why that coil is getting so cold to begin with. One potential reason is a dirty air filter, which will restrict airflow throughout the system. Another is a dirty coil, which makes it difficult for the coil to absorb sufficient heat from the air passing over it. In both cases, the coil gets too cold and condensation can freeze.

A much more serious potential cause of the problem is a refrigerant leak. If your system is leaking refrigerant, then you need to have that refrigerant leak pinpointed and sealed up immediately. You also need to have the system recharged to the appropriate level. Continuing to run your system with a refrigerant leak can result in irreparable damages to your home cooling system.

G-O-E-T-T-L it’ll keep you cool but it’s hard to spell.

Testimonials

What Our Customers Say About Us

Paul St. SauverPaul St. Sauver
17:46 26 Jul 24
Andrew was a true professional. Explained the issue, fixed it and showed me how to prevent it.
PantherparatrooperPantherparatrooper
16:58 26 Jul 24
Abdiel arrived promptly as his text said. He took the time to patiently answer all my questions and help me decide the best solution. Prompt, polite and profession service from the first contact and even after the completion of work. Thank you!
William BazzellWilliam Bazzell
16:39 26 Jul 24
Great service from a great company! Lionel did an excellent inspection, was very professional the entire time, but most importantly is a great conversationalist! I can't say enough positive comments about Goettl!
La Shawn WilsonLa Shawn Wilson
16:35 26 Jul 24
Frank Soto provided outstanding experienced service!
Cebolla LocoCebolla Loco
15:27 26 Jul 24
Rudy came out. He was a champ. I'm glad I chose Goettl!
Christina SneithChristina Sneith
17:50 21 Jul 24
Very knowledgeable get me informed of what he was happened to do. Did it in a timely manner very, very satisfied? Thank you guys so much.
sat 123sat 123
16:33 21 Jul 24
Excellent service! Very friendly and thorough. Would highly recommend!
Jerome PritchettJerome Pritchett
16:16 21 Jul 24
Daylan was very professional and explained all work done and why. I will continue to use Goettl and inform all whom I know of the service provided.
Emily SturgillEmily Sturgill
14:35 21 Jul 24
Our AC went down for the upstairs unit. We have a maintenance plan through another company but they do not provide 24/7 service. I called Goettl and I am so happy I did. Jesus Gloria was out within a few hours. I was called to confirm the appointment window. Then texted with the photo attached so I would know who my technician was and the link to track their arrival. Jesus was so professional and explained everything to make sure I understood. He took photos and videos to make sure I could see what he was talking about. Then showed me the photos after the repairs. I am so impressed with this experience. The company very clearly communicates how important customer satisfaction is to them. A+++ service and Jesus did an amazing job. I will definitely consider their maintenance plan in the future which also includes routine plumbing inspections and flushing for the same price other companies charge for HVAC services alone.
Gonzalo CastilloGonzalo Castillo
17:20 13 Jul 24
Peter is very experienced and professional. He knows a lot and explains everything in detail.
John McCarreyJohn McCarrey
13:56 13 Jul 24
Excellent service!
Gary StapletonGary Stapleton
02:37 13 Jul 24
I called Goettl to get a second opinion on a/c repair options or replacement. Peter Medelez conducted a very thorough system check and confirmed all the same issues previously identified but found an additional issue; tipping the scale to full replacement. We appreciated his professionalism and knowledge: answering all our questions and explaining the issues and options. We ultimately chose Goettl for the replacement option due to their price and professionalism.
James KroppJames Kropp
17:19 09 Jul 24
It was great
Robert WilliamsRobert Williams
17:06 09 Jul 24
Peter was great! Explained every detail I needed and answered all my questions!
Gustavo EscobarGustavo Escobar
16:57 09 Jul 24
Jesus Gloria provided exceptional service as the Goettl Technician this past weekend. He demonstrated great attention to detail in addressing the issues with our air conditioning unit and resolved them quickly, within 30 minutes. Jesus has a strong dedication to his profession and the company he represents, as evidenced by his professional demeanor and the quality of his work. His customer service skills are top-notch, earning a 5-star rating from us. We were so impressed by his service that we have decided to become members of the Goettl service.
Jesse Vann, JrJesse Vann, Jr
15:19 09 Jul 24
Jehad and Cameron provided great recommendation and customer service for my AC replacement.
Reda MoxleyReda Moxley
15:08 09 Jul 24
markdruthmarkdruth
17:04 01 Jul 24
Got exactly what we needed with the service and had great customer service from Tyler for our plumbing and with Jehad for our AC work. They were awesome! Thanks!
Donna OwensDonna Owens
15:51 01 Jul 24
Rudy came out and was very professional and addressed our plumbing needs in a timely manner, highly recommended.
Neuro NerdNeuro Nerd
15:06 01 Jul 24
William and Cameron were knowledgeable, friendly, professional, respectful and put on plastic booties over their shoes when they came into the house. Our pets were comfortable with them and that says a lot. We will definitely ask for them again in the future if our AC has any issues.
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