Tips for Efficient Cooling

Christian was great! His knowledge and excellent customer service made the experience better. I would definitely recommend Goettl to my friends and family!

I returned to Goettle after leaving due to dissatisfaction with their service. Today I'd like to share my gratitude for this company. Their customer service has served me very well. They helped me to figure out some very costly issues I was needing in my home. Not only were they kind and compassionate to my needs and budget but helped me to be able to get those much needed items to fit within a budget I could afford! I am very pleased and so happy with my decision to return to Goettle! Thank you all for your exceptional customer service and understanding! 😄

I bought an older home and wanted to start maintenance on my AC unit to see if it was in good condition. The technician, Anthony, was extremely knowledgeable and took time to take pictures of parts needed to keep my AC running properly. He even took pictures of the numbers his meter was reading, and explained to me what these numbers meant and where these numbers should be to keep my AC running smoothly and not struggling. He showed me prices for each part needed and he had these parts in his van and he got every part replaced, the same day he came out to inspect my AC unit. I waa in shock because most companies come out and guve you a quote and schedule for anorher day for them to come out and get work done/completed. I am so glad I went with Goettl Air Conditiomong and Plumbing! My cost was much lower than what I had set aside for my AC maintenance/repairs. I can't thank Amthony enough...and of course, Goettl! THANK YOU!

I have an issue with cooking odors from my upstairs neighbors. I’m happy I found Goettl & met Sam (Samuel Yockey). I like Sam because of his professional, patient, empathy & a great smile. I have a very sensitive nose to smells, and quite a bit of a “anal” person. He listens & answers all my questions & helps me with my concerns & needs. He walks me through with their solutions services for the Duct Cleaning, Aeroseal Ductwork and UV Clean Air Sanitizer Light. I love to enjoy my home, so I chose the full package solutions as needed as investing in my health & quality of life. Thanks Goettl & Sam!! ❤️

Saul did a great job. He carefully reviewed my problem and gave me good ideas on how to solve my airduct deterioration. Unfortunately, Goettle does not have the equipment to correct my issues. He did provide good ideas on going forward. Thanks Saul. Ben Cherry 393 S Placita de Caborca Green Valley

Darean Guerra with Goettl provided outstanding service during my tankless water heater flush. He arrived on time, was professional, courteous, and took the time to explain the maintenance process and why it's important for keeping the system running efficiently. He completed the flush thoroughly, worked neatly, and made sure everything was functioning properly before he left. It's clear he takes pride in his work and genuinely cares about providing excellent customer service. I highly recommend Darean and Goettl for anyone needing tankless water heater maintenance or other plumbing services. I appreciate the quality of service and will definitely use them again in the future.

Very professional, curious, and willing to explain the process. Like most people who know plumbing work is expensive. His work spoke for itself. I was/am very pleased. I wish you had a program where he’s always my plumber…great work!

I was so happy with my experience with Goettl. Their whole company, from repair, to sales, to installation was phenomenal. Everything about them was professional. Joshua and his team went above and beyond.

Austin worked very very hard in the 108 degree afternoon sun. I felt very sorry for him. I think the guy that was supposed to be assigned to me had problems. My appointment was from 9-1 and Austin was assigned to me at 1:30 and Drove over an hour to get to me. Now that's 💜 11/24/25 Seems this is an update not its own post. Adam was out to repair our filtration system. No muss no fuss and it was fixed. Awesomely competent guy 2/22/26 Another service update. Back for my spring AC service. They found and repaired a problem. Still nice guys doing the work 4/6/26 Cole came out resolved my plumbing issues. Nice guy 06/07/26 110 degrees out and Sabrina fought to get Ron out to fix my AC. If my oxygenator over heats I'm in trouble. Ron came out took off his cape and saved me

Mason did our tune up and was exceptional to deal with. He was knowledgeable and even called his manager if he didn’t have the answer. Great guy to have as a company representative. Thank you

I had Goettl out for a couple of plumbing tasks. They were very prompt with the initial visit even though it was just before a holiday. They provided the estimate and were flexible with my scheduling requirements. My service Technician Daniel was terrific. He kept me apprised of everything he was doing and went out of his way to make sure the work was done in a timely manner, and to my satisfaction, including the post service clean-up. He was very polite and answered all of my questions in a very easy to understand way. I couldn't be happier with his work.

Levi was very professional, nice, and very knowledgeable. The service that he provided was excellent. Levi is so nice and professional. He always does an excellent job. I will only ask for him to do my plumbing maintenance. He did my thankless water heater flushing today. 5.29.25. Parker came today and installed my flute pipe. He is nice and professional. He's also so efficient and makes sure everything is clean before he leaves. I appreciate his work and will only ask for him to do my HVAC needs. Gottel has great Technicians. Dorothy Knight 9.11.25 Geof Ellis technician replaced my garage disposal today with a new garage disposal that I bought myself. He did an excellent job. Geof is very professional, nice, and very personal. He is always on time for the arrival time and is very efficient in getting the job done in a timely manner. I greatly appreciate his work.

I called Goettle out today for an AC service. The tech I got was Lupe. He has AMAZING customer service. He is EXTREMELY respectful. On top of that he explained everything in a way that I was able to understand. Definitely going to request him back.

Max was here on time and did a great job checking all the plumbing! Max was very nice and professional got everything done and re checked everything when he was done. Good guy highly recommended!

Your team is awesome, explained everything in detail. I'm glad that your team cares about the people you service and that your here to help with all my needs. I've heard only great things about your company that's why I chose your company first out of 100s of others. Thank you so much Staci Tefertiller

July 7, 2026 - Brian Tellez with Goettl visited today. AC unit was not making cool air. Used the Goettl app and placed a service call last night. Upon arrival, Brian diagnosed the issue… bad capacitor. Replaced in a just a few minutes… success. Brian allowed me to watch and learn, and ask lots of questions. Courteous, professional, knowledgeable. Big fan of Goettl. Customer service is awesome. Thank you Brian. Thank you Goettl. Feb 10, 2024 - Napoleon Higuera helped repair both the hot water heater (anode rod) and riser rebuild (valves). AWESOME! Quality work, professional, explained the work he was doing. He, like all Goettl technicians allowed me to watch and ask questions. Thank you Napoleon! Jan 21, 2025 - Griffin Cantrell visited today to execute a rejuvenation service. He was very professional and thorough. He took the time to educate me and provide context to his recommendations. His help has put us into position to make an informed decision. Thank you, Griffin!

The Technician went above and beyond to check and ensure the ducts and units were seal. Used Tape and Pooky(sp). Follow maintenance for the heating system was performed by Q. Very professional, very efficient in checking the system. Gas furnace went above and beyond to ensure it was functioning the way it should be. Including checking for carbon monoxide leaks 2024/05/29 Listen to my concerns about the Breaker, popping for no reason. Tracked down the breaker is starting to heat indicating a failing unit. Goettl will be out another day as the breaker being used is not one they normally carry. Understandable, welcome to division house and quick builds with whatever they have in hand. Also recommend a soft start which every should have and a surge Protector. Again, every house should have a search protector put on when they’re built by the manufacturers. 2024/12/19 -HVAC Learned two things. 1. I don’t have gas furnace-heat pump 2. Change your filter. Especially on heat pump system. If the air is drawing in lower air volume. The emergency heat mode is more the coils outside need to be defrosted. Bottom line I pay for the Sadie protection and it is worth it. The tech was here for 3 hours making sure my system was in good working order. The only recommendation. A clean off the evaporator coil. Which I will most likely do before spring. 2026/06/05-06 I was concerned about paying $21 a month for Sadie guard dog protection. I had even considered canceling it, Then the emergency happened and this is why you need to have it if you don’t. My wife was pointing out that there’s a wet spot in the yard did some digging and found that the main waterline of a house that’s only four years old was 3 1/2 inches deep. Being pushed over the top of irrigation line. Thus it developed a crack In the Pex line from the summer heat and winter freezes. Called ghetto on a Sunday morning. They had an emergency technician out by three that afternoon who was able to verify that it was not installed correctly and patch a temporarily till they could get a full crew to do a dig line. They came out the next day in the morning Doug the line did everything they could to reduce the loss of water while they were digging and putting in new plumbing and now I have running water again. We’ll have to go after the builder, but I have running water.

Jose C. provided Wonderful service. Were kind and respectful. Provided understandable information and addressed all of my questions and concerns. I highly recommend Goettl.

Josue Diaz was very professional and explained what he was doing and showed me the maintenance that was needed. It had been awhile since my a/c had been serviced so I was very appreciative of getting it updated and ready for this very hot summer!!

Lupe was super nice and broke everything down and explained each part and what it did which I appreciated. He was quick and got everything done faster than I expected!

Jasmine was very punctual and professional. It was my pleasure to have met her. She got the job set up for the next morning. I would not hesitate to request her in the future.

Very responsive and professional service. Top was wonderful! Will use their services again. I did use them again! My air went out on July 4th and they have great holiday service! A request made after 7:30pm, they were there within the hour and helped fix my system. My house was 95 degrees! Thank you David! They consummate professional.

Had a small gas leak behind my stove. Jacob was sent out and was able to quickly identify the issue. Jacob had to go to the store to get the necessary part and even cleaned behind the stove which was yucky… very professional and thorough. Would hire Jacob again anytime!

Frank Padilla was absolutely stellar. He got right to work and got our AC diagnosed and back up and running right away. What a nice guy too! Thank you so much for saving us this summer!

Goettl Technician Robert Rodriguez did an excellent job of assessing the current condition of our HVAC units, then provided recommendations to ensure the units would continue providing quality performance and the estimated cost to complete the recommendations. Robert then went about taking care of the work in a professional manner. Robert was always courteous, informative and diligent about his service and his work. I appreciate having this work accomplished and being part of the Goettl Service program.

At my last inspection, I was told I needed the coils cleaned and freon added. Bayden came to my house, inspected the coils and the freon. He suggested the coils be cleaned but the freon was not needed. I appreciated his honesty. He was very professional and helpful, and I would definitely recommend him as a very courteous employee.

We got a massive more more than 2,000 water bill, we immediately called to make sure there wasn't some crazy flooding. Caleb went above and beyond to resolve the issue going way out of his way and proved it wasn't our lines that were the issue. He also let us know what replacing a line that could be a problem in the future could be and if that comes to pass we'll definitely be using them again. Absolute banger of a job and Caleb killed it, and the water company realized we didn't waste multiple Olympic pools worth of water and refunded us too in no small part thanks to this company and at a reasonable price, thanks!

The entire experience was great. Friendly staff, explained and showed me what was wrong. Daniel R. was thorough and friendly. Good conversationist while delivering unfortunate news, so that was much appreciated.

Bryce was a wonderful world class great guy. He keep a cheerful attitude digging a trench through heavy rocks in oppressive heat for days on end. He remained outgoing possitive polite and professional throughout. A class act and an employee to cherish!

I was very happy with the service especially with our technicians Timothy who were very knowledgable and very descriptive with everything that had to be done with our unit . They were quick efficient and very respective. Goettl is a great company for great service . I am very pleased will recommend to anyone who needs this kind of service done.

Goettl is a great company! We’ve been using them for 5 years with no issues. Our most recent service was done by Luke who was very friendly, courteous, professional and knowledgeable. He fixed our issue and our system is back at work helping us stay cool in this Texas heat!

Christian from Goettl came and maintenance our cooling system. Absolutely excellent customer service! Goettl has earned another satisfied customer! Our cousin recommended Goettl and it was everything he said and more! Thank you Goettl!

My a/c started blowing hot at 4:00. I called Goettl at 4:30. They said a tech would arrive between 7:00 & 9:00. At 8:50 Hunter called to say he would arrive in 10 minutes. He climbed an extension ladder in the dark to the second floor roof and had it up and cooling within an hour! First time using Goettl very impressed!

Daniel R was a fantastic tech! It was easy to communicate and schedule my appointment. Daniel was efficient and thorough in checking all my water filtration and plumbing needs. I highly recommend the company. Very professional and reliable.

Ken from Goettl was very professional and courteous. He explained everything in detail and walked me through the whole process. If you want the job done right use Goettl.

I just called the office and got the schedule at the same day is definitely a great action. With A friendly, courteous and fast service from the technician named Ryan Angle is absolutely fantastic. I highly recommend this Goettl Company. Good job guys!

Lupe was great! Got our AC repaired in a very quick manner and explained the whole process of repairs very clearly. He was honest about his work and even showed several photos of our unit to keep us in the loop of what was being worked on! Thank you Lupe!

Lupe was great! Got our AC repaired in a very quick manner and explained the whole process of repairs very clearly. He was honest about his work and even showed several photos of our unit to keep us in the loop of what was being worked on! Thank you Lupe!

Josias came by and helped us today to get a new hvac system. Very straightforward and he listened to what we needed and expected. He made it happen and we couldn’t be happier! Would recommend it to anyone

Jose C was amazing & professional with his manners & detail to explaining the process. With his knowledge of experiences in AC units he shows compassion to his understanding in our needs to get our AC up and running again. My first time experiences with Goettl has been an incredible experience. I would recommend to friends & family.

Hunter was a great technician to work with! He was prompt & knowledgeable and friendly & personable 🙂 He patiently answered all the questions I had and worked with his team to find the best path forward for my situation!

Our specialist Connor was amazing! He was pleasant professional and took care of our toilet needs! He even congratulated us on the recent birth of our baby!

Lupe was excellent. He was professional and honest. I have purchased the Sadi membership plan and have already saved a ton! I am a hard sale and truly recommend using Goettl. My A/C is ready for the summer heat and all done without any up sale push. Thank you Lupe! CNM

My A/C quit working in the afternoon of the Fourth of July. The technician, Matthew responded within an hour of my request for service. He identified the problem, replaced a faulty electrical component, and had the A/C running soon after. He explained the problem, checked for possible causes of the component failure, and answered all my questions. He was professional, competent, and friendly.

Frank P Gave us the greatest service and deal of this fourth of July.Frank answer all of our questions and provided great customer service he Lowerd our bill to make our life better. THANK you frank P!

Brian came out and serviced my AC unit. He checked everything out and he explained everything. Ty Also, Joe came out and inspected my water heater and provided excellent service.

Jehad was of great service to us. Very knowledgeable, very respectful, and very honest. 10/10 experience. I will definitely be asking for him for my next service. You can trust him that will help you out depending on your wants and needs and based of your budget. Please ask for Jehad!

Jason E great, reliable, very respectful, cleans up after himself. Goettl we are very very pleased with the service and all very respectful. I would definitely recommend them for any service they do. We had our yearly maintenance done

They did me a favor and fit me in that day even though they where booked. The tech was very knowledgeable and did a great inspection before giving me an estimate. There was more issues then we thought, but I had him address them all. It was a little expensive but what AC isn't. I called other places and one guy wanted $289.99 an hour because of the holiday. Forget that. Gotta tech did a great job and I trusted them.

Goettl has been the best! As brand-new first time homeowners, we did not know what to do about the poor-tasting water or non-functioning A/C unit. They came out quickly, offered solutions for the water at reasonable prices. We ended up getting a whole-home carbon filter installed plus a reverse osmosis tap for the kitchen for drinking water. When the A/C broke, they were out the very next morning on the Fourth of July and had it fixed before 10am. Special shoutouts to Elias and Jerrod for the fast and friendly service. Don’t know what we would do without Goettl!

I believe Kellen did a very good job. He was very thorough. He was also very polite. Took care to not make a mess in my home. I would recommend a raise for him immediately. -Beverly Schiff

Brian Tellez did a great job. Was fast and thorough. Was very respectful. Truly a professional. He was very knowledgeable and found issues that the past tech had missed.

Our tech Lupe came on time, was genuinely friendly, professional, patient and answered all our questions about the service. I appreciated the step- by-step explanation as he worked. Nice to know what's going on. The job was completed on time and Goettl has an outstanding maintenance plan!

Lupe was very professional and knowledgeable about all services which the company supplied. It was a pleasure meeting him and look forward to a long relationship with the company.

Owen was very thorough and explained what he was doing and why each step of the way. It built trust and confidence in the recommendations shared at the end.

Damarr Calhoun We requested a complimentary health check for our home A/C as members of the Sadie program, and we are absolutely thrilled with the continued customer service excellence of the Goettle team! Damarr Calhoun did an outstanding job of inspecting our A/C, identifying, explaining, and resolving the issue with our evaporator coil and dual capacitor. We have come to expect high quality service from Goettle, and Damarr absolutely provided it! Thank you so much!

Emailed Goettl and received a reply instantly each time. Booking the appointment was super fast and easy. They made sure to call me before arriving and were very punctual as well after. My technician was very knowledgeable and respectful. It was easy to trust him, made sure I was taken care of before he left. Manager was also very knowledgeable and courteous, always answered the phone when needed. Glad to finally have my water pressure fixed!

3/2026 Today Jesus did a great job with the inspection of our AC system and replaced a part. He was a great help in explaining all he did and items Will will need. Another awesome employee. Love Goettl. They’ve never steered us wrong. Thank you Jesus! 7/2 Our annual plumbing maintenance inspection was done today by Jacob M. We had a great experience with the inspection. Jacob was professional and personable, arrived on time, explained everything he did clearly, completed a thorough inspection and provided some answers to our questions and suggestions. We appreciate the friendly service and attention to detail. Another great employee of Goettl. Highly reccommend!

Super awsome 5 stars for the service. Travis pond did excellent work on my ac repair. But I still think I over paid for each pound of the freon for the ac unit. Other then that repairs seem to be good.

Anthony came to my house for an ac rejuvenation I had scheduled online. He was very friendly and knowledgeable about the ac unit and did the work efficiently and in a timely manner. He asked if I had any questions about the service he performed and I had none, so he was on his way. I have always had great people from Goettl and would highly recommend them.

Awesome job by our tech Daniel Stewart, response time was extremely fast and he got our AC unit working back to normal after cleaning our system,would definitely recommend to anyone looking for service, ask for Daniel Stewart 10/10

Thank you for your professionalism, taking the time to explain everything thoroughly and your patience! You are very knowledgeable at your craft and it feels like you love your work. Wish you the best.

Jef was able to come by almost immediately and diagnose my AC issue. Even though the problem was electrical, he referred me to someone able to help right away and helped me sign up for the membership program! Great deal!

They did a good job cleaning our vents, but could not follow up for a separate plumbing issue. They sent us an invoice for the wrong house, And still have not followed back up with a corrected invoice. Updated review from 4 star. They reached out and sent out a tech to fix it the same day. I really think the hiccup is with scheduling in the main office

JAMES S was awesome. He was very knowledgeable and patient while he was getting the work done. His communication was on point with my husband. Definitely recommend. ✌🏼

Cade was great, as has every technician from Goettl been over the years. Great attention to detail and focus on correcting my issues. Pricing-wise, Goettl isn’t inexpensive, but no companies are these days. I do, however, appreciate their responsiveness and focus on me.

They were prompt in finishing the job and coming in on schedule. Nacho and Frank P both explained everything thoroughly and helped us find a good deal and were considerate of our emergency situation with no AC downstairs. I highly recommend them for repairs and even emergencies.

Goettl Air Conditioning is wonderful. Frank P and Nacho came in and helped us with our AC. They explained everything thoroughly and helped us get a good deal and did the job promptly. I highly recommend.

Erick with Goettl was fantastic! He was friendly, personable, precise, and helped with an issue we didn't even know we had. Thank you so much for your due diligence:)

I had a major sewer repair done . Jose was a superstar!! His knowledge and workmanship was outstanding. Also a shout out to Hector who assisted. What a terrific duo. I will say that Goettl has always sent good technicians. Whoever does the hiring is doing a great job. Again, I cannot say enough good things about these two. Thank you for the great service and I hope you give them the recognition they deserve.

This experience was amazing! They came super fast. Conner was super great and very knowledgeable. 10/10 recommend! Definitely will be going back in future!

Saul came over in no time even after I had to reschedule my appointment multiple times, and he was kind and informative throughout. He and Tyler took much time of their morning and again later another day to explain all the options I had available to me and even provided some discounts to earn my trust and business. They made me feel comfortable and didn’t rush me into making any decisions. I would reach out to them again with any concerns I have without hesitation

Update on July 2, 2026 for service on an almost 2 year old new unit. Eric came out today to do the rejuvenation on our home system and was kind, cheerful, ans knowledgeable as well as. Thank for telling us about other things we may benefit from. Thank you for putting shoe covers on and for being kind to our children as well. ------------- (Joaquin Phoenix) did a phenomenal job coming out today to explain how the fall/spring rejuvenation is done to keep our system maintained. Thank you for having a positive attitude, wearing shoe coverings and working quickly. You rock!

The technician were absolutely great they took care of my belongings and covered them up and cleaned everything when they were done. I highly recommend Goettl.

Had a small leak outside water line. They scheduled me the same day. The tech that came out was awesome. No up sale pressure. Reasonable pricing. Completed the work and cleaned up the area. Thank you

Had to have a new system installed and everything went quickly. The team was super efficient and friendly. Charlie Rios was awesome and answered all our questions.

Stanley Heath was outstanding as he stopped by just to follow up on the work that was completed last week. You rarely see service like that. Can’t say enough good things about Stanley, a true asset to Goettl.

They answered my questions with a 3 minute phone call and also had tech to my house within the hour, perfect experience Update 12/5/23 Justin and Daniel did a fantastic job installing a new ac unit for us. They answered all questions and were very respectful and worked all day. Thank you goettl

I have been very pleased with any interaction I have had with Goettl and they have been very timely, professional and respectful. Recommend 100% for any plumbing needs.

Great customer service. We had a hot water heater of 15 years would not work. They gave us options for replacement. We quickly checked local home shops, and, yes the water heater was less but the installation fee and set up date to install on the same day or next day would have been difficult and stressful. Goettle offered a service contract for the water heater but it also included all of the plumbing in the house. I felt for the connivence, quality, warranty and maintenance contract was a good value. I would recommend them and at least get a service contract for your appliances.

Caelin came out on a tankless water heater issue for us. He was fast, friendly and checked so many things besides the heater for us. Great guy, with excellent customer service. Request him if you can, he is awesome!

Fantastic service. Great information provided by the technician with very good timing when we needed them the most. Would 100% recommend this company. I asked a whole mess of dumb questions because I've never had to replace an AC unit or have it repaired and my technician answered everything and provided recommend units within my price range. Lupe was an awesome tech, quick, fast and solid info. Chris Emard was my most recent tech we had a great time, he taught me alot very knowledgeable about his profession.

Troy initially came out to assess the problem we were experiencing from a 2 year old unit installed by Chas Roberts. We made the mistake of calling Chas out first but I’m glad we got a second opinion. Unfortunately the part we needed was not readily available so it had to be ordered, which they expedited. It came a day early and Saul showed up to install it. Everything was seamless and the customer service was top notch! Highly recommend if you’re looking for a reputable company.

Last night while we were asleep the blower fan motor completely died and we had no ac. I called our regular AC company and they were too busy to give us an emergency service call to fix it. I called Goettl at about 925 am and they were here by 10am. Bayden Kidwell was our technician and he is great. Polite professional clean and dressed completely no hanging pants yes it is a big deal. He took care of the replacing the motor in a reasonable amount of time and also gave information on why the motor died even though the unit is only 3 yrs old. The reason we went with Goettl is because the company we bought the unit from has gone out of business so no labor warranty but the motor was covered under warranty. He only took about 3 hours total to diagnose go out to pick up the motor and replace it. We paid the labor fee. I want to make sure that Bayden gets recognition for his hard work today. Thank you oh and I got the cutest little stuffed Yorkie puppy.

I would like to express my sincere gratitude to @Amanda Nations for her assistance with our air conditioning today. She provided a clear explanation of the various issues and performed an excellent job in replacing the necessary component.

Max and the entire goettle team is amazing. they work hard for their customers!!! i would recommend them to anyone that needs plumbing and ac work. please give max a raise or a day off!!! he did great work

My experience with Richard and Goettle was fast and easy. I called to schedule an appt and it got scheduled and taken care of the same week definitely recommend

Keifton did an amazing job of cleaning and inspecting my unit to make sure they were running properly. By far the best technician I have ever had work on my units . I’ll be requesting him from now on.

Ashton was great and very professional. Set the expectations for today’s visit and explained in a way I could understand with the technical items he discussed. Great employee and great visit.

The techs were very helpful, courteous and let me know what they were doing as they went along. Took before and after pictures. We have used Goettle for years and they have always been exceptional. Great Company.

Josh came over and helped us identify the issue with our clogged tub and Julian came back the next day to replace a part of the pipe and remove a deep down clog. Both were awesome! Julian and Josh both were clean, professional, polite, and efficient. Julian took the time to sweep and clean up after the pipe replacement and that was very thoughtful. Definitely recommend!

HVAC Tech Ian Palacios installed a soft start kit on 2-yr old Goodman A/C unit. He arrived on time with kit in-hand and was ready to work from the time he walked in the door. Ian is a true professional and cares about performing his job right the first time. With his experience and knowledge he had suggested this kit from a previous call and so glad I took him up on it. Unit is operating at an optimal lvl and the soft start kit is proving to be a smoother start-up for unit. Thanks for suggestion Ian, hopefully this will add a little longevity to sys!

Thanks to Goettl & Ryan for your quick response to my leaky sink problem. Fast response and excellent service! We have been Goettl clients since 2019. Their service is the best! Thank you Goettl!

Thank you for Lupe and Nacho, two extremely nice young men, very helpful, knowledgeable, explained every detail. Will certainly request their services again.

Lupe and Nacho wonderful, friendly, polite, knowledgeable, explained every detail to us, would and will recomend them and your company to everyone. Thank you

Richard W. came out because our water wasn't getting hot. Richard took his time to evaluate the problem. Richard was very professional and knowledgeable of the system and what was needed to get us operational again. Richard took the time to explain in layman's terms what was needed. His professionalism and knowledge shared exceeded expectations.

Prompt. Polite. Professional. Goettl was able to have someone out within two hours on a hot Phoenix day, and Deano was friendly, efficient, and he explained everything thoroughly.

Andrew Arizola is an exceptional service guy. He is super professional and informative. I felt like I understood what was happening to my sink without having the education to back it up! He gave us such reassurance that we were well taken care of, and exceeded expectations. Thank you Andrew, you rock!

Mr. Jeremy was quick yet thorough professional, and knowledgeable. He reviewed with me every step he was conducting. More importantly, Mr. Jeremy did not try sell me on anything l did not need, nor did he try and upcharge me or change prices on me either for the services and work being provided. Lastly, Mr. Jeremy made sure that what was being maintenanced and fixed up was in good working order prior to taking any payment, signature, and leaving. He also got my HVAC unit to stop making a loud rattling noise I could hear all through my room. Again, 5⭐️s for no pressure, tricks, unnecessary maintenance suggestions, only relevant recommendations, work completed, and a detailed invoice WITH PHOTOS AND PRICES. No surprises!!!

Conner came in to do a flood prevention inspection and flushed out my water heater. He was very professional, kind, and knowledgeable. He is definitely a great worker for Goettl!

Bryce drained our water heater and inspected all my plumbing fixtures even went under the house he was very professional and friendly He did a great job for us

Caelin did our complementary plumbing check and he was wonderful. He was amiable and well-spoken, and helped us get a great deal on new toilets. A very pleasant experience all around

Jef is a great person who does very thorough work and explains what he's done. Mike was great! It took him just a few minutes to know what the issue was and fix it! Thank you! Dan did a very thorough job checking all of the plumbing in my home. He explained all that he was doing. Great job! Kolby did a fantastic job installing the water heater. I highly recommend him for any job that is required.

Jorge Gutierrez Jorge came out for the annual AC check up. He was very courteous and knowledgeable. There were a couple things that weren't up to 100% and he explained what the issues were and a couple different solutions. He's spent plenty of time explaining my different options and the pros and cons of each of them. After I made my decision he was very helpful and scheduling repairs in a timely manner. I look forward to working with him in the future. My AC was not cooling. Scheduled an appointment for the same morning. Carlos was the technician that came out. He was able to troubleshoot the problem and offered a couple different solutions. Carlos was very knowledgeable and very thoroughly explained what the problem was and the actions that were required to minimize any future issues. My ductwork was older and it had cracks and leaks throughout it and the price of replacing it was way more money than I had to spend eventually they suggested a sealant that was pressurized on the inside and would fill in any leaks where they may be so I went with that and I apologize I don't recall what it was called. The company that did it who I hired through Goettl did a very thorough and amazing job with little interruption throughout the house during the process. After it was all done they pressure tested the ductwork before and got a reading and then did a pressure taster afterwards with another reading and there was a noticeable difference in the ability of the ductwork to hold the air in. Bottom line is my utility bill decreased substantially and by going this route ghetto was able to save me a tremendous amount of money and I appreciate the recommendation for that. I think it was called aeroseal.... Or something along those lines but do contact Goettl and definitely ask about it I'm not much on giving great ratings but this process with definitely five stars.

Breon Thompson was our technician today! I haven’t made a review in a long time but this man’s good spirit, attitude, character, and demeanor are note worthy. If you know Goettl in general, you have probably experienced technicians that feel more like salesmen; this man is NOT one of those. He is informational versus pressuring. He explains what’s going on with your system in a way that allows you to actually make sound decisions. No pressure, just facts. That said, I am now researching condenser protection to see if that’s something we should have to prevent future unexpected HVAC costs. Thank you, Breon. Keep being you! (Thanks for the Goettl stuffed pup, Sadie!)

Update-2-15 Had these guys out to upgrade my service to Elite with the home sensors. Cobi came out and he is phenomenal. Very professional, prompt and extremely knowledgeable. Left no stone unturned in explaining everything to me. I’m always impressed with Goettl. Amazing service. So easy to book and very accommodating. Wyatt is very professional and respectful of your residence. He is an expert in what he does and doesn’t try to push any products or services on you. He is honest and tells you exactly what you need. 10/25/24- Additional plumbing service performed today and Brent was awesome. Very knowledgeable and professional. I really felt informed by the time he left. 5/8/26- I have been a customer for about 5 years. Trevor Harr serviced my AC today and was phenomenal. Caught a burned up contactor before it failed. So glad they came out. 6/29/26 I had Jacob come out to inspect an issue with a pre-existing water softener. Initial consultation was great. Zach and Greg came out to replace my water softener and I couldn’t be happier. Both guys were very knowledgeable and courteous. They worked diligently and got the new water softener installed way faster than I could inspect it. Very clean product.

Billy came out to take care of our Smart Sadie "Rejuvenation." Obviously, we didn't go up in the attic with him, but he let us know what was done. He was very personable and knowledgeable.

Jeremy came out, and really did a great job of repairing our much out-dated AC system. Because it was older, we had to wait a few days to get the part, then, the distributer gave him the wrong part! It was brutal, but once the correct supplies were available, he had us back up and running in about 20min! Thank you, Jeremy, and Goettl team!!!

Tristan serviced my HVAC system by cleaning the coil in the gsrage as well as he could and taped around a gasket to improve air flow. He also gave me information on options available for a future system installation. He was friendly and explain his work in detail. I appreciate his good service. He is a credit to the company

Hard working and prompt. A bit of pressure on the sales side of things but that is to be expected. All in all I was able to get a new AC and duct work completed the following day from the initial assessment appointment. The installers were great and provided clear explanations of each step as they progressed through the project.

I would give 10 Stars 🌟 if possible. My service was exceptional. Dammar needs a shout out and a raise/bonus. It is extremely hot but he went up in attic to check all areas. My husband is a veteran with COPD Air quality is priority We were able to get a package that met our needs Professional helpful and extremely knowledgeable Goettal should be commended for identifying a Rockstar of customer service. He connects with customers My dog who barks at everyone even likes him. Thank you !

Tristan was very friendly and informative and explained everything to me. He was very nice to my autistic son who wanted to watch everything he was doing. Highly recommended.

Our AC (Daikin Fit, installed in Dec 2019) has never worked as well as we thought it should. Goettl was able to come by on June 26, and spent a few hours identifying several points where the Dayton installers had cut corners or not understood Daikin procedures during their install process. Our technician was able to correct several of them that night. There is still some work to be done, but the system is working better than ever.

I had the pleasure of having Breon Thompson service my HVAC system, and I couldn't be more impressed with the experience. From the moment he arrived, he was friendly, professional, and respectful. He even greeted my family with a thoughtful surprise—a cute little Goettl stuffed animal for my child—which immediately showed his genuine kindness and commitment to providing exceptional customer service. Extra points for that! Breon got straight to work performing a thorough inspection and testing of my HVAC system to make sure it was ready to handle the rest of the hot Texas summer. Once he completed his assessment, he clearly explained his findings, letting me know that my system was in great condition while also offering preventative maintenance recommendations to help keep it running efficiently and avoid unexpected breakdowns during the hottest months of the year. What impressed me most was Breon's honesty and integrity. At no point did I feel pressured into unnecessary repairs or services. Instead, he took the time to educate me, answer my questions, and make recommendations that were truly in my best interest. In today's world, finding a technician you can genuinely trust is invaluable, and Breon absolutely earned that trust. Goettl has a tremendous asset in Breon. His professionalism, technical knowledge, honesty, and outstanding customer service are exactly what builds long-term customer loyalty and confidence in a company. If this is the caliber of technician Goettl employs, I won't hesitate to use them again or recommend them to family and friends. Breon has a bright future ahead of him, and I hope Goettl recognizes what an exceptional representative they have on their team. Five stars all the way!

I had my yearly air conditioner maintenance performed by Goettl this year, I feel it was a more honest assessment than what a different air conditioning company told me last year. Andrew (the technician) was very friendly and knowledgeable when going over with me the status of my unit. I will continue to use Goettl in the future.

Tristan was wonderful. Very professional. I would like you guys to do something very nice for him because he is an asset to your company. I would like Tristan to come whenever I need help. Also my dog chanel loved Tristan too!

Thank you Goettl ,Robert Rodriguez, came to our home on a Sunday and got us going again on a 95 degree day. And guess what he didn't tell us we needed a whole new system ! He did however, give us some advise about things to keep it operating for a while more. Very happy with that young man and honesty, it goes a long way with us.

The office staff was so professional and helpful. The technician Daniel M was amazing. He worked so hard to get the job done at the least price he could. He kept me informed every step of the way and offered great suggestions and advice. Definitely ask for Daniel and he will take care of your plumbing needs.

Technician arrived on time, Austyn Wood was very nice & professional, I had a new tankless water heater & water filtration system installed. I would definitely recommend Goettl to anyone looking to have a tankless water heater installed or a water filtration system installed. Goettl went above & beyond my expectations. Thank You Goettle. They are the best so just be mindful they don’t come cheap, kinda expensive but you get what you pay for, definitely worth the money and when it’s your home, your most important asset you should always want the best company & service to take care of major repairs.

Tyler is very polite and knowledgeable. He was very good at breaking down explanation of what needed to be done and why it needed to be done. He also showed photos which helped me understand what he was referring to.

I had an awesome customer service experience with Ashton. He is someone you can tell that has passion about his career as I do. I have an aviation career so it's good to see someone who cares about the quality of work they put forward. I was trying to pursuade him into aviation in all honesty because we need kids like that in our field. He was knowledgeable, honest and helpful. You guys better treat him right because we will gladly steal him and show him what working on Aircraft is all about! Thanks again Ashton I appreciate you bud!

My downstairs AC unit kept shutting off repeatedly and I had to keep suctioning the condensation line with my shop vac just to get it running again. Earlier this week, I called another highly rated company out. They came, did essentially the exact same thing I had already been doing myself, blew into the pipe, said because it was bubbling it wasn’t clogged, and left. Even after I explained that there had to be a bigger issue or a better solution than me having to shop vac the line every few days, they offered me a $1,600 estimate for a condensation pump. Hard pass. After continuing to deal with the same issue all week and having to suction the line multiple more times, I decided to call Goettl. They had Alex Nelson at my house within 2–3 hours, and the difference in service was immediately noticeable. Unlike the previous company, Alex actually seemed knowledgeable and thorough. He quickly identified that my line was severely clogged, drained both of my units, tested everything both inside and outside, and stayed to make sure the AC continued running properly before leaving. I’m extremely pleased with the fast response time, professionalism, and the fact that Alex actually took the time to diagnose and fix the real problem instead of offering an expensive, unnecessary solution.

Goettle to the rescue again. My hot water heater burst and they were here within 2 hours and had a new hot water heater installed before dinner. At one point there were 3 Goettle trucks in front of my house with all the teams. Joe was a true asset and I am grateful for his help.

Had an issue that turned out to be more of a plumbing issue than HVAC, but took advantage of spring inspection and found some things that needed attention. Happy with the interaction and would recommend.

Andrew G. came out today and did a fantastic job. He was incredibly professional and walked me through all the digital diagnostic readings step-by-step so I knew exactly what was going on with my system. Truly an honest, top-tier technician. Thank you again!

Jasmine was very friendly and knowledge in doing my plumbing review! Pointed out things I didn’t know or think about so I can prepare my home for a long life without problems!

Tyrell was extremely professional. He focused on getting the job done the right way no Shortcuts just doing the job right the first time around. Along the way, he helped educate me a little bit more about my AC unit and had the best take care of it.

Logan provided amazing customer service and was very knowledgeable on our systems. He went the extra step to educate us on our city’s water, we will be requesting Logan for any and all plumbing services.

Hello Goettl team, I'm very satisfied with the work Colton Hayes did today installing the garage disposal. He was very nice and polite. Installation was done fast and clean. Thank you Colton and Goettl team.

Andrew G. did a great job taking pictures and going over a very thorough review of different options with me. Very personable and answered all my questions with ease - very knowledgeable!

They are the best company out there. They take pride in their work and they have the most nicest employees. Definitely recommend and I’m looking forward to working with them in the future.

I needed a new water heater and the gentleman, Josh, who came out for inspection got me a really good deal. He quickly sent Alek out to remove the old one and install the new one. Alek was also awesome. My family and I greatly appreciate Goettl for doing this for us. Will use them again for other needs. Thanks Josh and Alek!!

For Juan Sanchez at Goettl Plumbing - great service - there wasn't really anything to do (which I sort of knew already), but he was efficient at double-checking and was in an out within a pretty short amount of time. He did offer other services that I typically do myself, and that was that. Got a second opinion on the state of my plumbing, and all was good! __________________ Updated review for tech Jackie Lin - honestly, I can't really top the previous reviews - Goettl has been top notch on every visit, this one included. Got sensor installed for air filters, furnace pan leaks, etc. Super easy, and now I can monitor their respective statuses through the app. Excellent all around. _________________ Updated review for tech Taylor Friar - another excellent service call from Goettl. Unfortunately, I needed a full new condenser, and it all happened same day. Everything explained in detail, and top notch service _________________ Have had plumbing checks and A/C repair, and cannot speak highly enough about Goettl. I'm an engineering nerd, and I ask a LOT of questions, somewhat for general curiosity, but also to know what is really happening. Not only do they explain a particular problem, they break down what they recommend, what could wait, and what definitely is fine. Gives you the option to fix everything all at once or try to patch and push the expense to the next year (sometimes that matters to me). Everyone I've met at Goettl has been more than happy to answer everything I throw at them, they're all super friendly, and all work very hard, as they say "doing things the right way". I'm sold, probably for life. They also bring a little thing for my kids usually, which is a nice touch=)

The Goettl team showed up right on time. Jason and Marco operated like a well oiled machine with one replacing the AC unit while the other replaced the furnace. Clean up was excellent and the system works beautifully now.

Andrew was excellent, professional, and explained everything to me so I understood what he was doing. Although he scratche the ceiling paint, Goettle said they would send a carpenter to fix it.

Austin was very profession and courteous. Thanks. My issue is that service was for the morning and ended up at 3pm. This has been a problem for multiple service/maintenance appointments to include two cancelations. As a working professional, timing is very critical in my daily scheduling.

Nsthan Bloodworth did an awesome job , he was hardworking and worked hard to complete the job. Took him a bit longer than expected but he did a great job. Thanks Nathan

Frank P from Goettl was the best air conditioning tech I have met in my Life. He took the time to listen to my concern and addressed everything in the most efficient way. He was professional and knowledgeable about all of my concerns.. Thank you Goettl Air Conditioning for hiring top level employees.

I had a new HVAC system installed. The three person installation team was very professional. They arrived on time as quoted. Each member had specific duties. Their teamwork was awesome. They answered all my questions and explained everything i needed to know. Just an outstanding install. Thank you very much.

Nicholas came out to do maintenance on my a/c. He was thorough and kind. He said I needed to purchase a device that basically stops the compressor from sucking to much power and burning it out. It costs about $600 but the problem is I had already purchased one for my old unit. The device was about 2-3 years old. My new a/c was purchased last year, but Goettl threw it away with my old a/c, unbeknownst to me. I was told the manager from Goettl said it was deteriorated. Any pictures to prove that? Nope. Why wasn’t I told they were throwing it away? So yesterday, the manager gave me a discount of $150, I paid $448 for a part I already bought a few years ago but they tossed it out without telling me. That’s why the 4 stars. Not fair to Nicholas because he was nice. But what Goettl did was garbage.

Christian was absolutely amazing and has my AC working like a champ! He was very knowledgeable, kind, and patient with all the questions I asked. He was extremely meticulous and cleaned the entire inside of my handler, coils, drain pan, and everything. My house smells clean and I know my AC unit is running at top performance due to Christians skill set and thoroughness. Thank you Christian for being so good at your job!

Eli Lopez was the technician that came out to service my AC unit today and he was highly professional and knowledgeable about his job. It is refreshing to see young man doing a fine job with enthusiasm and enjoying to offer the best service he can. Thank you Eli.

I have been using Goettl A/C and heating now for a few years now, and have been very please with their professionalism. They truly care about the customer and that's rare these days. My water softener went out and needed to be replaced, and Brent the plumber came out and helped me choose the correct softener for my home needs. There are several factors to consider in this kind of decision, but Brent made it very clear. Then Elias and Austin showed up a few days later to install the new softener. Wow!! What a great job they did. Benjamin their manager also assisted me in in helping me finance my unit at 0% APR!! This was awesome and much appreciated! Thank you Team Goettl for having the customer as PRIORITY ONE!! As a side note, I also love their service payment plan. Talk about making things easy!! A lot of perks come with that program. Goettle is the clear winner in my book!!!

Angel, Maliki, and Jose were absolutely awesome. They took the time to explain each step of the process. Very professional and polite. Will did the water heater install and the same comments apply to him as well.

Judd was very knowledgeable, polite and helpful. He made sure my mom and I understood all the ins and outs of the process and took extra care to ensure we were comfortable with what every step of the process. We would give him 10 stars if we could.

Dan was super helpful, informative, and professional! Definitely would recommend Geottl to anyone with any HVAC issues and will continue using them in the future.

Kalif came on time , fixed my issue quick and answered all my questions and explained what was wrong and stuck around to make sure the air was working . I really appreciate him . Great experience

The technician was professional and friendly. He explained everything he was doing, provided photographic backup to his statements, and asked if I had any questions. Goettl remains my go-to for all of my HVAC and plumbing needs.

Update 6/24. Bronson did my annual plumbing inspection and hot water flush. Great customer service and very knowledgeable. Patient and courteous- answered all my questions. As always 10 star plus service from Goettl team. Update 5/2026 Brian was exceptional. 10 star customer service. Professional, knowledgeable, kind and courteous. Patient and answered all my questions. Took the time to do the job rights. Highly recommend this company and Brian. Update 4/2026 Once again fantastic experience with Goettl. Brian was exceptional. Courteous, careful, professional and very helpful. 10 star + Updsted 2/24/26. Another great experience with Goettl. Had duct cleaning done and some new electronic air filters installed. Joshua and team were fantastic; professional, courteous, careful of my home and kind. 10 star plus. Updated 6/5/25. 10 star ⭐️ plus service yet once again. Christian did my HVAC maintenance and did an extremely through job. He was courteous, knowledge, professional and went the extra mile to meet my expectations. Updated 5/1/25. Fantastic plumbing service today from Levi. Goettle co tunes to be a company I trust for quality, professional and courteous service. 10 star ⭐️ Updated 1/6/25. Dustin did my bi-annual HVAC maintenance/rejuvenation today and his attention to detail was phenomenal. Very professional, knowledgeable, patient and courteous. He took the time to do the job right - 10 star ⭐️ plus. On top of all the quality service and extremely courteous communication he left his work areas spotless. Highly recommend the Goettl team. Updated 10/31/24. Hunter was exceptional. Professional, courteous, kind and very through. Definitely 10 star service Updated 12/6/23: Plumbing services. Brad (plumber) was exceptional. Professional, knowledgeable, courteous and kind. He was very through in his search for my plumbing leak and ensured that I understood everything. Would highly recommend Goettl. 2023 review: fantastic annual maintenance call today. Brandon was outstanding. He was professional, courteous and left everything spotless. He took the time to review all his finding and break it down into layman’s terms. EXCEPTIONAL. It is team members like Brandon that keep me a loyal Goettl customer. 5 star plus Installation team lead by Edgar was fantastic. Very attentive to every detail. Professionalism plus. 5 star plus. Warranty service team Nicholas and Robert were exceptional. Very professional, attentive, knowledgeable and safe. Maintenance technician Chris did an exceptional job. 5 star plus. Annual rejuvenation check was awesome - excellent service. Carlos - 5 star plus. Service call with Juan - he is exceptional in his customer service and very knowledgeable Had a follow-up service call today. Technicians Andrew and Rae were FANTASTIC. Professional, knowledgeable, courteous and kind. Highly recommend. 5 star plus. All around Great team. Goettl stands behind their products and service - absolutely top notch. Ronald is amazing; professional, experienced, kind. 10 star ⭐️ plus. Another 10 star service today from Elvin and Sergio. Fantastic customer service. Had an issue with dirty duct (just had them cleaned last Fall) and Elvin spoke with his manager and Goettl will be taking care of it (cleaning again) no charge. They stand behind their products and team.

Juan did a great job with my sink! He was very informative and answered all my plumbing questions. Hands down the best Goettl rep I’ve dealt with in all the years I’ve had used this company.

Brent and Zach were both fantastic! They were both very knowledgeable and friendly. They gave us lots of information on our new water softener and refiner. Very pleased and will definitely be recommending them!

Have had great experiences with this company over the past 10 years. I manage multiple rental properties & I know that I can rely on Goettl to give me a fair & reasonable assessment, and they are always generous with pricing. Most recently, I worked with Ben & Kevin to fix a system that went out right as summer is heating up (yarg!). As always, the support was reliable, honest, and more than fair. Thank you so much for being a company that I can trust! Your customer service is exceptional and it goes a long ways. Thank you

Frank P. was fantastic! He was very thorough and informative. He pointed out potential issues with the install from our previous company. He gave us recommendations to extend the life of our AC unit, and options to improve it as well. He also changed our air filters, which I thought was nice!

Peter was Fantastic in representing Goettl! His personable and professional manner made the experience which I highly recommend to anyone in need help with their air conditioning issues.

Thank you Arnold for being on time, professional, making me smile and updating me through out the rejuvenation process. Goettl will always be my go to for HVAC.

I sincerely appreciate Jorge Gutierrez’s outstanding customer service during my AC service appointment. He was genuinely empathetic about my situation and took the time to walk me through options that fit within my budget. A truly exceptional experience—10/10 from me.

After almost a year with another large company that can bake cakes we had our first checkup. They came out and stated the fan motor and capacitator needed to be repaired in each of our units. The estimate was approximately $4,000. I Googled it and the estimate was 3 X the averages in the area. I challenged the quote and never heard anything until two days ago. They called me and said they could lower the quote by 15% if they could do it before the end of the month. I immediately called Goettl because we had used them before and had good luck. They came out within two days for what they thought was going to be a second quote. I called them to come out earlier because one of our units actually stopped running. They were here within 24 hours. We had the best person we could ever haver wanted. Ron Dumas is an absolute professional that is kind and considerate. I would have asked him to stay for dinner although he had a long drive. He was honest and quick to give us a quote for the repairs the other company pointed out. Room gave us great news that the other company did not point out. The parts were still under warranty so we did not get charged for them AND the price was 1/3 of what we were quoted earlier. I don't think Ron makes cake but I believe he would if it was a way to make the customer happy. Thank you Ron! Keep up the great service and work.

Chris was the absolute best! I called because I needed my garbage disposal replaced and wanted to know why my kitchen and master bathroom sink faucets were just trickling. He immediately found my 40 year old faucets needed replacing because of carossion and mineral deposits. He also explained water treatment to prevent it from happening again would be needed. He put together a package deal and reviewed the estimate with me. He also got all the new fixtures to my taste. Then he went above and beyond and fixed my front door that was sagging. (Surely something not expected of a plumber) . Additionally he changed my airfilter and took my trash out for me. He was very pleasant, professional, and caring. Best experience ever!

I bought a new RO System and Chris was amazing. He kept me informed along the way and did a very professional install. I’d highly recommend if you need service.

Complete system install. Condensor/compressor, evaporator coil, and furnace. Not cheap,(got similar/ same quotes from smaller companies)but quality. This is my forever home so. I wanted it done right with quality components. And Goettl did that. Shot out to Cipriano for an outstanding job. And his partner Carlos. Very satified.

Arnold Soto was on time, professional, and through with explaining what was completed. He was knowledgeable, patient, and in my opinion the best Tech we have had come into our home! Thanks! Tim and Jenny

Goettl is great. The technicians they send are always great. Jacob did an awesome job fixing the broken faucet in my backyard. I recommend the membership they offer. You get annual inspections and other perks. Super cool stuff. Love Goettl.

Sam is one of the best helpers I've ever worked with.He made sure that I was taken care of with no heirs.We made sure to get ordered what needed to be done.And it was taken care of in a very timely manner, and I really appreciated his help, he made me feel more at home and feel safe.Thank you

The Goettl team that worked on the installation of the AC and repair of the. cooler On my home-were Cesar, Adrian,Rhino And Kevin. I was extremely impressed by Their skills, work ethic, knowledge and professionalism During the performance of their duties. They encountered a few issues But all were resolved very quickly. The team was very respectful and courteous and kept me informed of the job from start to finish. Based on my comments above and evaluation, I would recommend Goettl to anyone in need of the services they provide.

New experience with the plumbing side of business, Richard. He did excellent work and is extremely personable. He installed RO filter for drinking water. Thanks Richard and Goettl.

I’ve been using Goettl for several years for A/C & plumbing maintenance and repairs. Their technicians are always professional, courteous, efficient, and friendly. They’ve earned my business for several more years to come. 👍🏻👍🏻

Fast efficient install. Great help and work by Aaron and Adam yesterday. They helped me get what I needed and worked with me to get the best and most affordable installation. They did a great job getting the drain installed for my outdoor washer.

Daniel Martin came and dealt with a massive clog that required cutting the pipe. He explained everything he was doing and helped us understand the scope of the solution. I appreciate that. We’re so happy to have that problem solved and appreciate his suggestions about other issues we’re experiencing.

I am not knowledgable about water heaters. Expansion tank cracked and caused a leak. Panicked and called Goettl to describe my emergency. Juan was here within 30 mins and quickly identified the issue. Goettl was also able to replace the water heater the same day. Carlos and Sebastian did an amazing job. Very impressed with the response and repair time. Would 1000% reach out to Goettl for future issues and routine maintenance work. Thank you!

Rudy was professional and informative. He answered all my questions and explained things to me in a way that I could understand. I am alway impressed with the service from Goettl.

Got it! Here's the corrected review: **AC Unit Service Review — Goettl** David G. and Jeremiah J. came to do a regular checkup, part of the Goettl member program of my AC unit at the beginning of summer. They were awesome. They were kind, friendly, and punctual. Goettl's office staff is excellent, keeps you up to date, is professional and does what they promise. They checked everything very carefully, informed me of the condition of everything, and answered my questions completely. They gave no pressure at all, were very friendly, not in a rush, and did a very thorough job. Goettl was recommended to me, and I can absolutely recommend it to others.

When our air conditioner stopped working, I turned to Yelp to find a reputable company for repairs. I’m so glad I chose Goettl Air Conditioning & Plumbing. The service exceeded my expectations, and I was very pleased with the work performed. My technician, Jorge G., was outstanding. He took the time to thoroughly inspect my A/C system and clearly explained the issues he found, as well as the recommended solutions. His professionalism, knowledge, and attention to detail gave me confidence that the job was being done right. Thank you, Jorge, for providing such excellent service! I highly recommend Goettl Air Conditioning & Plumbing to anyone in need of HVAC repairs.

24 June 26 Thank you Christian Acosta for your assistance with our unit yesterday! My husband relayed the information shared. —————— 20 Jan 2026: Jesus Gloria from Goettl came to my residence to perform my furnace rejuvenation service. Although there was a part he could not inspect without taking many many things apart, he did a fantastic job explaining why, and gave me the status of the furnace, the measurement readings of the parts needing attention, and providing video documentation. he also installed the sensors that will help in monitoring my home’s safety and comfort. Thank you, Jesus! ——————— APR 2025: I called Goettl out of desperation because I had another HVAC tech come out and completely turn off my system, and telling me I couldn’t use it - until I get a new evaporator coil and probably a whole new system… in 90+ degree weather! He literally unplugged the outdoor unit, left the closet unit unscrewed/opened, and the connections outside loose. I asked him when he could reconnect it and he said he couldn’t until the company approved the quote, ordered the part, etc. Likely over a week?! Thank goodness Miguel from Goettl came out to walk me through my system needs and for reconnecting my system back, even though it’s barely at capacity. Even at that, it’s better than NOTHING. His customer service was amazing and Tony, his finance colleague was equally just was helpful sharing system options and following up with me via phone and email. I absolutely loved Miguel and will recommend Goettl to the moon and back to others in the meantime! This is not the last time to hear from me. Miguel is a Godsend!

Daniel S. completed our A/C check this morning. As always, he and his partner did an excellent job. We appreciate his professionalism and honesty. Eric S. was here this morning for our heating check. He was friendly, professional and knowledgeable. We were very pleased with his service. Kevin D. performed our plumbing check two weeks ago. He was knowledgeable, friendly and professional. We were comfortable with his repair recommendation. Daniel S. performed our annual heating chdck. He was friendly, knowledgeable and efficient. We appreciated his good work and honesty. Richard and Francesco performed the cleaning service on our house and dryer vents. They were friendly and efficient. They did a great job on cleaning the vents. Daniel S. performed our annual air conditioning check. He is honest and trustworthy. We appreciate his honesty.

Breon completed my HVAC maintenance and provided exceptional service from the initial arrival phone call to end of service! I would definitely recommend him to other customers.

Robert R. came to inspect our HVAC system and clean our outside unit. He did a good job explaining the service preformed and recommended services. Thank you for keeping us cool!

Junior was polite, courteous and didn't rush to complete any of the tasks assigned to him. Answered all questions that i had with respect and was knowledgeable with answers.

Armando Banuelos was the technician that came to evaluate our HVAC system that was not blowing any cool air. We were given a window between 9pm - 11pm, and was surprisingly quick to answer our service call by 9:30 pm. Armando did his assessments and provided us honest recommendations. Within a few minutes we decided to go with a system upgrade, got our financing approved, and had our upgrade scheduled within the next couple of days. We’ve heard so many great things about Goettl and so happy we made the decision to go with this company. Thank you so much Armando for taking care of us. Wishing you all the best!

Jarred was awesome and understanding. ,, felt like family! He worked hard for me to get a great price . I will be definitely calling them for any future needs for my air conditioning.

Goettl Air Conditioning and Plumbing is top notch. They were quick to respond to my plumbing needs and communicated with me in a clear and consistent manner. Josh gave us a thorough analysis of what needed to be done. Later that same day Alek performed all the repairs flawlessly. It was a big job. I highly recommend Goettl for their impeccable professionalism and quality workmanship.

Another GREAT Goettl experience!!! Their techs - a man and a woman - did a GREAT JOB!!! Goettl's techs are smart and extraordinary problem solvers. There is something so professional and smart about their techs. They are a cut above.

Blair was amazing! He did our maintenance on our hot water heater and educated us along the way. Exceptional service! Another shout out to James, the maintenance desk. Between Blair and James, one of the best experiences with Geottl! Thank you.

I highly recommend Kellen for any HVAC needs! He was incredibly informative and helpful throughout the entire service visit, taking the time to explain exactly what the issue was and without making things overly complicated. He gave us some great, practical maintenance tips to keep it running efficiently and prevent future breakdowns. His professionalism, transparency, and expert knowledge made the whole experience completely stress-free—we couldn’t have asked for better service!

Called Goettl when there was water all around water heater in garage. Adam cam out, let me know he was on the way , and diagnosed that water heater needed to be replaced . He game me options and answered all my questions. An hour later Michael Cooper came out to replace the unit. He was prompt and answered all my questions! New water heater is working great! Thanks Goettl!

Out Technician Kellen was awesome. He took his time to explain all of our options. I will recommend him and the company to anyone having issues with their AC unit.

Goettl did a wonderful job. The tech Mr Cruz did a great job explained everything he was doing and the condition of my hvac system. Matthew, Roland, Capi and Draven did a wonderful job. These are people you can trust todo the job friendly, professional and trustworthy please let them help you!

Richard came by to do the yearly maintenance tune up on my water heater and did a fantastic job. He helped clear away sediment and buildup while also installing new parts. He had a professional attitude about the visit and is friendly and easy to talk to. I would recommend and ask for Richard again for my next maintenance or plumbing job. Thank you.

Owen was very thorough and explained everything we needed for preventative maintenance to keep our system running efficiently for years to come. He was extremely professional, and made sure we were aware of all the upgrades and discounts available through the Sadie Club. Love being a part of the Goettl family; peace of mind is priceless.

Very caring and helpful company… They are willing to work with you Because do they understand how important comforting your home is! Jorge is amazing!!!!

As you all know, from my previous posts, Goettl is my go to for plumbing and AC needs! Was having a bit of trouble with a leaky commode. Having recently joined the DYI movement, I decided to fix it myself. Now in my evaluation of the components, I believed the problem was in the big column, circular device in the middle with the round stopper that empties the tank. However, I consulted (by phone) my brother, watched a few YouTube DYI videos all of whom said the flapper was the culprit. Easy fix they said….. and they were right I proudly fixed the flapper….but not the problem!! 🤦🏾 I was right, the seal had eroded on the column thing! A fact now easily proved by applying pressure to it, running stopped! After no less than 3 trips to the hardware store to purchase everything from a total replacement set to just a universal flapper replacement set to PVC cement for crimmony sakes (that’s a whole other story) I consulted my brother again who upon inquiring as to the age of the commode had one thing to say…REPLACE IT! Yes!!! Enter Goettl plumbing and Deonte! The preliminary consult was free, on the weekend even! We discussed multiple options and price ranges. He was very knowledgeable! I chose to purchase the commode and have Goettl install. BEST DECISION EVER! This allowed me to purchase the commode of my choice and have it installed at a reasonable rate, which included a bidet! Deonte did a fabulous job! I am now the proud owner of a beautiful, height adjusted accessorized throne! My daughter complimented me. She said mom you did good! You tried, you learned something new, you did fix the flapper, and just as important you knew when to call in the professionals!

Our AC recently went down, and Parker from Goettl Heating, Cooling & Plumbing came out to diagnose the issue. From the moment he arrived, he was incredibly kind, professional, and helpful. Parker took the time to thoroughly inspect our system and clearly explain the problem, even providing photos so we could better understand what was going on. He was extremely knowledgeable and patient, answering all of my questions in detail. He also took the time to explain everything over the phone to family members who are helping with the repair decision process, which was greatly appreciated. What stood out most was his willingness to stay as long as needed to ensure I fully understood the issue and all of the available repair options. At no point did I feel rushed. His kindness, patience, and genuine desire to help made a stressful situation much easier to navigate. I am very grateful for Parker’s outstanding service and would highly recommend him to anyone needing HVAC service. Thank you, Parker, for going above and beyond!

Tristan was wonderful, explained everything that was needed to help keep our unit to work efficientely over the long run, polite and did a great job for us, thanks again Tristan!

Hector from Goettl Air Conditioning and Plumbing provided an outstanding service experience. He was extremely professional, knowledgeable, and took the time to thoroughly explain everything about my HVAC system in a way that was easy to understand. I never felt rushed, and he made sure all of my questions were answered. What really stood out was Hector’s friendly personality and genuine commitment to helping me make informed decisions. He also shared several helpful maintenance tips and best practices to help extend the longevity and efficiency of my AC equipment, which I greatly appreciated. It’s refreshing to work with someone who is not only highly skilled but also courteous and customer-focused. Hector’s attention to detail and dedication to excellent service made this a great experience from start to finish. I highly recommend Hector and Goettl for anyone needing HVAC or plumbing services.

Follow up: There was a small leak in one of the copper fittings in my new water softener install, but I called Goettl on a Sunday and Jeran was able to come back the next day and fix the leak at no cost. He also replaced the bathroom faucets at the same time and saved us both a separate appointment! Caelin did a thorough inspection and was very helpful in going over information on repairs.

I had a great experience with Goettl for my recent a/c unit replacement. They were very friendly and professional and explained everything. They even brought a stuffed animal for my dog! A+ service, highly recommend.

Dylan was great and went above and beyond on our service today. Showed a great amount of experience and both recommended and performed repairs flawlessly.

I had an outstanding experience with Goettl and highly recommend them! From start to finish, the team was professional, courteous, and genuinely cared about providing excellent service. They completed the job efficiently, cleaned up after themselves, and made sure everything was left in perfect condition. What impressed me even more was their follow-up—they came back to check that everything was working properly and that I was completely satisfied. They also showed incredible kindness by helping my son carry a mattress upstairs when I wasn’t able to do it myself. That small act of generosity meant so much and demonstrated the type of people they are. It’s rare to find a company that combines quality workmanship with exceptional customer service, but GoTel did exactly that. I truly appreciate their professionalism, attention to detail, and willingness to go the extra mile. I would absolutely recommend them to anyone looking for reliable, caring, and top-notch service!

Joe, our technician was great! Very professional and knowledgeable. We had an outdoor water leakage problem and he quickly fixed it. He gave us a professional review of our current home water system and provided us with a solid understanding of our options. We enjoyed his company and would surely like him to be the technician for us the next time we call.

I had the best experience today with Goettl air conditioning! My tech was Robert Rodriguez. He is professional and friendly. He explained everything to my understanding. Not having a functional a/c is very stressful but thanks to Goettl I have peace of mind and a cool home! Thank you so much!!

Edgar Macedo was great twice with us and very knowledgeable. Friendly and responsive and no only fixed the core issue but also help permanently fix the Halo LED light that disinfectant. Thank you Edgar and Goettl

Steven is a very PROFESSIONAL POLITE KNOWLEDGEABLE Representative from Goettl. I spent several calls with him explaining the basics of AC to me and how it operates. I was well informed and appreciative about the information he gave to me. The install team that followed days later was just as fast and helpful. Thank you

Chris did a great job diagnosing the HVAC system. He was clear and patient describing what he saw and the options available for replacement. I really appreciated the time he spent making sure that all of my questions were answered.

I had accepted a promotional offer from a different HVAC service provider, they offered a cleaning + system check. After not really cleaning anything and spending more time writing up a quote for an overpriced, not broken motor I was left confused and concerned with my 3 year old TRANEXL. I called Goettl and they not only answered on a Friday at 6pm but got a tech out the next afternoon FAST. Carlos C. was my tech and right out the gate it was a night and day difference. He was thorough, clear in what he noticed was perfect as well as what needed some updating. He diagnosed and debunked the previous companies “problem”. Detailed the real issues and gave me an easy explanation on how we can fix it. As a young, first time homeowner, it made all the difference. He had my system fixed up, cleaned, and rolling smooth within an hour. Big time thank you to Carlos for the assistance and helping me avoid a $850+ upsell from someone else whilst addressing my concerns 🔥

HUGE thank you to our technician Ken! Super nice guy. He got our AC running smooth and blowing ice cold air. I would 100% recommend giving these guys a try for your next AC repairs or just maintenance in general.

Donavan was thorough and informative. Repairs he could do were done same day. Communication was excellent! Next service for additional repairs and maintenance is set. Excellent service and will request Donavan to do all regular service and maintenance. He seems to enjoy what he does and was very upbeat in personality!

Mr Noah and his crew are very professional technicians they replaced my old ac air conditioner split unit. So far this is the best and honest air conditioning and plumbing company arizona I highly recommended to anyone

The technician who came out to service my A/C unit, Josue Diaz, was fantastic. He is knowledgeable, efficient, explained everything he was going to do and what he found during the inspection. He answered all my questions and provided excellent customer service.

Frank Padilla showed-up for our semi-annual preventative check-up and through his depth of knowledge, pointed out a few things he could do leading up to the blistering hot months in Arizona. A few simple steps and a couple of hours later, Frank Padilla had everything fine-tuned and ready for the summer. That depth of knowledge left us with the confident feeling that Frank had our backs leading into the remaking months of 2026 !!

I was very pleased with service technician Presley Polhamus, he preformed some minor services on my HVAC system and shared pictures of everything that was done. He did have a few recommendations that will help keep my system running sufficiently throughout the year. Presley is friendly, worthy, professional and knowledgeable. I highly recommend him.

Myles Morales came our to take care of my summer A/C tune up /inspection. All was great. Myles was friendly, on time and worked and explained everything afterwards very clearly. Great job Myles! It was great meeting you.

The team worked through the whole day to meet the dead line. The work was completed and all cleaned up. Very courteous and well mannered. Enjoyed having them here.

I called this morning after realizing my AC wasn't blowing cold. 5 hours later Matthew W arrived. He diagnosed the issue, found a leak in the refrigerant lines, and got the system working within a few hours. I'll definitely be requesting him again for any future service calls

Great experience very knowledgeable answered all my questions and kept me informed the whole time. Arnold was very professional and accommodating. I had to leave at a specific time and he made sure to complete the work in a timely manner.

I can’t say enough good things about Clayton. He spent the entire day repairing a damaged and bent water pipe in my yard, and thanks to his hard work, I finally have water again. Before he arrived, I had already repaired the T-sections myself, and Clayton took the time to look over my work and even complimented me on doing a great job. He then patiently explained how everything should properly fit together and made sure the rest of the repair was done correctly. The job turned out to be much more complicated because of the way the city’s pipe system had been installed, but Clayton never got frustrated. Even while working in sweltering heat all day, he maintained a positive attitude, stayed professional, and kept me informed throughout the process. This was especially appreciated because my spouse is currently away on military orders, so having someone trustworthy, knowledgeable, and willing to take the time to teach and explain things meant a lot. Thank you, Clayton, for your hard work, professionalism, and dedication. I highly recommend him to anyone needing plumbing work done.

Jarod the tech that came to my mom's house was a very knowledgeable and helpful guy. He explained everything to my mom. I would recommend Jarod for any hvac needs. Very good person. Finally cooling off. Thank you.

I called on a Saturday morning because my ac wasn’t working properly. Jeremy arrived at my house before 1pm and had diagnosed the issue. We already knew what the problem was and a ballpark of the price. Jeremy gave us all our options from just the repair to the highest tier package and explained each option in detail. He was not pushy, just gave us the facts and prices and let us make the decision. He was very quick and efficient. The whole process from calling about a repair to it being finished was just a few short hours. Will definitely be a returning customer if we have any other issues and would recommend to others.

We had a baby shower scheduled on the same day as our anual check up. It was a foos thing because some of our components were compromised and we had a a breaker got tripped so our air condition downstairs was not working. Donavan called to tell me he would be there at the scheduled time and when I told him we had a baby shower scheduled he said ok I am on my way right now! He got to the house and told us about the breaker, got it fixed along with other compromised components! It is 100 degrees today! Thank you Donovan!!! We are so grateful!!!

Richard, the plumbing specialist that came out was very thorough and knowledgeable. He gave the assessment and made sure we understood what was happening the entire process. I would 100% recommend him.

JOSUEEEEE! Provided excellent customer service! He walked us through the issues and provided great feedback on repairs! In my humble opinion, he is the go-to employee when it comes to A/C services and customer support. Thank you!

I highly recommend Goettl for all your Air Conditioning and Plumbing needs. I had to call Goettl because one evening my AC unit was working just fine after it turned off it took a while for it to come back on. Once it came back on it ran perfectly fine, then on another occasion it turn off, like usual, and took awhile to come back on. Andrew, from Goettle came by and diagnosed the situation. Andrew is very, very knowledgeable about the AC units and came to the conclusion that it was the mother board that was not signaling to the entire unit when it should turn on or turn off. Andrew walked me through on what he was doing and what needed to be done to get the unit back up and running. He also doubled checked with his boss and both came up with the same solution that it was the mother board that was the problem. Andrew showed me the estimate on the labor, since the part was still under warranty. I believe Andrew is a very professional individual who cares about his customers and the outcome of his work. I hope I get to have Andrew continue to service my AC unit because it will last a long time when a professional like Andrew services it. The next day, to my surprise, the part came in and in no time did Andrew replaced the mother board. Thanks, Andrew, for what you did. So far this is the fourth time I have used Goettl for replace or repair jobs and I don’t regret it. What I like about Goettl generally and Andrew specifically, is that they are very transparent about what they were going to do and what to expect. There was never any ambiguity about the cost, time and outcome of the project. I appreciated the transparency of all the steps that were going to occur to replace a mother board. I have used Goettl in the past and the workmanship that occur the first time I hired Goettl was the determining factor that I used to convinced myself to hire them again. As long as their workmanship never wavers and their strive to satisfy the customer continues I will always use Goettl and will highly recommend them to my co-workers and friends.

Damian was a perfect professional. He took the time to explain how everything in my system was working. He recognized that it was changed to a central air system 25 years ago and was beyond his years in wisdom. Obviously well trained. He gave me several options and helped me understand expenses, not just throw numbers. Your get what you pay for in life and this company actually seems to care. I also got a flashlight and Saddie, just like the commercial said. Thanks a ton for all your expertise Danian. Much appreciated.

I cannot express enough thanks to Goettl. There was a bit of confusion with the first tech but then Joe picked up the ball and he was so amazing. Got out here at 8:30pm to fix our a/c. Simple part and replacement but one in need of a professional and he was great. Reasonable price, consistent with what the Internet said a job like this should be. Plus they said I could go on a plan for $19.95 per month and that would include them coming out to change the filters and clean the vents for $99, which I think is really reasonable. All in all, 5 out of 5 stars for this company and if I ever need any HVAC things I'm calling them again. Awesome!!!!!!!

This is my third time using Goettl because of my previous experiences. They we able to mobilize quickly to help with a leak. The service from dispatch to arrival was well communicated as was the repair process. During the whole process they made me feel valued as a customer. The plumber Junior who came out was excellent and friendly. Will not hesitate to call them out again.

Had Christian out to do a troubleshoot on my 8 year old AC unit after another well known Phoenix based company recommended a full system replacement or at a minimum, a full replacement of the refrigerant. It didn’t sit well for me as my unit worked perfectly fine and I only had 1 minor recent incident, so called Goettl for a second opinion. Christian ran a full diagnostic and clearly explained my system was in overall good health and showed me the data to back it up. My capacitor was not in the best health so he recommended a replacement and looked up my warranty which covered the part. It was a 5 star experience and moving forward, Goettl now has a new customer for my HVAC needs moving forward. Christian provided excellent customer service. Thank you!

Frank M. & Deonte Plumbing & water heater inspection/replacement Ralph Martinez who installed the water heater was great. Cameron was great at explaining everything about the system! Overall Great service! Miguel Benavides provided Excellent service of our heater! Great service! Presley was great!

Richard did an excellent job. He came out on a Saturday morning to help us with our issue. He completed the job efficiently and answered all our questions. I would recommend him as a technician!

Johnathan Johnson has helped me on many transactions getting the HVAC checked and fixed extremely fast and with great advise. Thankful to have him as a resource!

I had Goettl AC tech Nate on Tuesday, no cool service call. He did a thorough inspection. He found what I suspected that both my 25 year old units have problems. I agreed and he suggested options on AC replacements, Seer ratings, Air flow based on house square footage, energy rating efficiency ,10 year warranty, and costs. He was able to call office and arrange AC install crew for next day installation of 2 new AC units. Next day 3 techs came out (Joel, Barry & Francisco) and installed 2 AC units in 1 day. They worked very efficiently and professionally under heat in attic and outside 104 degree in sun. Overall I am very pleased with this total team effort of Goettl AC & Plumbing company. From the 1st call for appointment, to updated texts of name & photo of technicians being dispatched and approximate arrival time to the knowledge of technicians, and their sense of urgency on service calls, and their clean up of any debris of work site. I also want to thank tech Ashton who identified a duct restriction that reduced air flow to a bedroom and with tech Hectors help adjustments were made that definitely increased air flow. I definitely will continue to call on Goettl team and I am glad to share this 5 star review with them.

Daniel was very personable, explained everything to me in a concise manner. Daniel was also very professional yet made me feel comfortable through the process. I don’t like strangers in my home but he put me at ease immediately. I appreciate the care he took helping me with this very frustrating issue.

What a great experience! Anthony showed up, quickly pinpointed the problem, and walked us through multiple options — from a quick fix to the more thorough solution that would get everything running smoothly for the long haul. We really appreciated his expertise, patience, and willingness to explain everything along the way.

A few nights ago, I came home to a lake. Stevo from Goettl came to assess the situation. Part of my pipe rotted, causing the lake in my bathroom. Stevo was professional, timely, and repaired everything beautifully. Thanks, Goettl!

This company gave excellent customer service. Our AC was repaired in less than 30 minutes. Our technician was very knowledgeable and honest about all the possibilities that could occur. We are extremely grateful.

Breon was very courteous and professional. He was efficient and goal driven. After the work was done he took time to explain his findings and offer additional solutions to maintain our system. An excellent experience 👍👍

I had an unexpected issue arise with my A/C system today. Mr. Jorge G was very respectful and took the time to inform me of what steps were needed to get it back to working order. Jorge was able to get the parts needed. It was such a positive experience. I am so grateful that Jorge was able to get my A/C system back to optimal levels. Thank you so much! June 2026 I recently had some ductwork installed at my residence and noticed I needed some repair to the attic entry and ceiling. Steve M. at Goettl was great! He made all necessary repairs and adjustments. He wasn't quite satisfied and asked if he could come back. Steve M. wanted to make additional adjustments, making sure the repair was done properly, to his and Goettl's standards. I was very happy with the work completed by Steve M. Thank you so much!

My technician, Richard Wenzlaff, completed my hot water heater service with thoroughness and clarity. He explained future considerations and offered a recommendation that proved to be the right call for my system. Thank you, Goettl — and especially you, Richard. A satisfied customer.

Frank P did a great job on our HVAC rejuvenation. He took his time and was very conscientious about explaining his recommendations. Very trustworthy.

Christian Molina Vega is very honest ,confident, respectful, and reliable, thorough with a commendable work ethic. I am grateful he is the technician assigned to my home. He is an asset to your company. I appreciate when he is the returning technician as he has more information and familiarity with my AC.

I'm very pleased with all servicemen involved. The day they arrived to inspect my a/c unit, they were very thorough & explained everything very clearly. Up to the day of installation. They arrived on time and the work was completed before the time frame. They were friendly, professional and clean. I will recommend to everyone to call Goettl.

I have been dealing with goettl plumbing for several years now... And they have always been very reliable... And being a disabled veteran they have really helped me with any issues that I needed help with in my home... Today a young man named Juan Gil came to my rescue...I

Annual ac checkup. Great technician, Matthew W, was fantastic! Very helpful, knowledgeable and personable. He showed me some areas that need attention and options to take care of them. Outstanding service across the board...from scheduling through the on-site process. Thanks Matt and Goettl!

Matthew did a tremendous job of troubleshooting the issues with the system and recommending the necessary corrective measures. He was extremely professional and thorough, and did a great job of explaining things as they were encountered.

Sam has been wonderful! He was incredibly informative and kept me in the loop every step of the way. AC is working wonderfully now. I’m very thankful!

The technician did our 6th month seasonal Check. Lupe was courteous, knowledgeable and not only explained what he had done but how the rest of our system was running. He was early for our set appointment. Excellent technician!

Lorenzo was great and tenacious and with his coworker in replacing the dysfunctional water heater with a new one. Doing so was no easy task, but it was done with great professionalism. And, we have hot water!!! Thank you!!!

Our AC system stopped working in the middle of the night after the hottest day so far. Goettl answered aour call and set up a texh for yhe next morning. Dylan was amazing! He explained everything thoroughly, answered all our questions and made suggestions about future maintenance to keep our system running smoothly. Dylan and Goettl has a customer for life!

My family and I were burning up as the result of a broken AC unit and it was late at night and Armando came through for us. He was so kind and personable - he quickly diagnosed and fixed the issue so my family and I could finally have a cool house to go to sleep in.

Good experience with Goettl Plumbing. I had two different water lines break under concrete. Not fun. Goettl was my third and lowest estimate. Julian Bray and Alonzo are smart, professional, polite, and fast. They figured out a way to repair a subterranean driveway leak and lay new pipe to the laundry et al without having to rip and replace any concrete. Not easy solid work. Thank you.

Dylan was absolutely awesome. He was very knowledgeable and found the issue with my A/C system that no one was able to figure out. I really hope this review gets him the recognition he needs because his service and professionalism was top tier. Thank you Dylan and Goettl

Alex came out to give us estimates on work to be done before the sale of our home He was professional and very thorough in his examination of the issues and put together a solid quote. And - such a friendly nice guy. Helped me understand things so I was comfortable with the service needs.

Frank did an excellent job. Very professional with explaining his finding and walking me through the repairs and cost. Didn’t even mind me on the roof with him so I can see the issues myself. Signed up for the yearly service warranty and happy to know I’m protected in the future.

Momo and Eric did an excellent job. They're very professional, knowledgeable, friendly, and thorough. I understood everything that they were doing because they explained it to me. They cleaned up after themselves. Very very nice young men.

Doug and Aidan did an excellent job. I would highly recommend them to continue using the gifts that they've received. Keep up the good work! John Jackson Jr.

Called Goettl to assess intermittent problem with A/C. System was inspected top to bottom and multiple problem areas Identified. Adrian and his colleagues systematically repaired and performed maintenance. They were efficient and polite and cleaned up afterwards. Thank you to all involved.

Today Alek Delarosa installed 6 new cartridges (hot & cold sides) on 3 bathroom faucets. He also installed a new kitchen sink faucet. He arrived on time and got right to work. After the work was finished, he took time to inspect the work (👍)w/me and share some plumbing tips. Alek had come the day before only to find that the replacement cartridges I had were incorrect & that the kitchen faucet needed to be rebuilt or replaced. Alek took time to provide me with the information I needed to get the correct cartridges & purchase the new kitchen faucet which he installed today. This is the second time in the past several months that I’ve used Goettl (previously for sewer repairs). Both experiences exceeded my expectations & I highly recommend this company.

So appreciative for Goettl’s 24/7 emergency help! Our AC went out late Saturday night and we were all set with a new unit by Sunday night. I couldn’t believe it! Shout out to Kevin who was on his way ASAP, he is the man!!

Great workmanship, clear explanation of repair, quick scheduling and work completed. I also appreciated the free estimate where other companies charge a fee just to come out. Price was reasonable for work.

Josue exceed my expectations. He appears to be young but his knowledge of the AC system is comparable to a mid level technician. He is a good listener to the customer needs and provides advice accordingly.

Ryan came out to do my hot water heater and plumbing inspection for preventative maintenance. He was friendly, very professional and thorough. He walked me through a few areas of concern and one that was a much needed repair. He was patient with all my questions and made sure I understood everything correctly. He also let me know my neighbor had a huge leak coming from his yard and I reached out to my neighbor to let him know. Definitely a great choice to use Goettl for my plumbing needs. A few months ago Angel with Goettl came out to complete my HVAC rejuvenate. He was very thorough and professional regarding some issues with my system. He was honest and forthright with concerns, while detailing from system issues. He quickly came up with a plan forward on how to resolve system issues. If you are looking for a thorough and professional AC technician definitely ask for Angel SanJuan you won't be disappointed!

Angel San Juan was was informative and efficient with the information needed for my home this was his second time here and we are grateful for his service

A/C went out after hours. I was able to schedule an appointment online for the next morning without having to call. Stephen, the technician, showed up the next morning, and had things working in very little time. He found a few things that could be taken care of today, but did not pressure me (I chose to follow his advice). I felt that the service was quick and reasonable, and the tech was very honest and likeable. Very happy with the service.

I maintain a contract with Goettl so I don't pay for the maintenance visits other than the price of parts. Braydon was polite, efficient, and sincere - great job!

Brian DeLeon was the Goettl technician who serviced my air conditioning units. He arrived on time, greeted me and went straight to work. He meticulously examined the units and discovered a failing capacitor in the upstairs unit. After a quick consult, we agreed to swap out the capacitor. No hard sell: professional throughout. Now, the air conditioners are ready to tackle the hot months ahead. Great job, Brian!

From the first rep arriving to the finish of the installation this process was customer focused and extremely professional. You pay for what you get in 2026 and I’m happy to pay for service like this and the guarantee for any future issues that will and always do happen, these guys got your back! 100% satisfaction and found “my guys” for future family and friends when they ask. Great job all around guys!

An awesome experience with Joe and James professional, reliable, knowledgeable, friendly and punctual. I will highly recommend GOETL great experience and don’t be afraid to spend more money for your water softener in a long run it will pay off don’t buy cheap from the other competitors that is my recommendation. Thank you so much for everything to the both of you. Happy customers.

Sam was an absolute trooper. He was very patient with us and our needs and even conferred with his manager Nick to get us the best price possible so that we would not suffer with the heat from our broken unit. I wish more places cared about their customers this much.

TIM IS THE BEST HANDS DOWN. I Had the best experience with Goettl, ac unit died and I had called many different companies to get it checked out and only goettle and SPECIFICALLY Tim was the only company who was willing to work with us and extremely extremely helpful. I cannot say enough about Tim being knowledgeable, helpful, and kind. He walked us through all the information very clearly. I will for sure be going to them for any other issues in my house ❤️

Luka was a great technician, he call and let me know his arrival time, showed up at the time he said. Quickly diagnosed the issue with our ac unit and did the repair quickly. Also did a maintenance service that we had scheduled for another day so we didn’t have to have another appointment.

I'm very pleased that we chose to go back to Goettl! Our tech Brian was very thorough and took his time to explain everything and was very pleasant and courteous. I highly recommend using these folks!

Today we had Matthew W. Come out for our 6 month check up on the A/C unit. Matthew was so very respectful to us. Matthew took his time to explain in detail the different components on the A/C. He took picture ( time stamped with date) of the components to show us the condition with wear. Matthew is a asset to Goettl with his politeness, advanced knowledge of A/C unit and communication skills.

I am proud to write this review. I had two AC units replaced by Goettl. Four gentleman with three trucks arrived and within nine hours replaced them both. At no time did they take a break, in fact I had to stop them cause I bought some pizzas. Hardest and most dedicated workers I have ever had replaced anything in any of my homes I have owned.

Daniel R was very professional and knowledgeable about the services and products. Daniel R made sure I was equipped with all the information I needed to make an informed decision before he left. Daniel R was very thorough, he showed me what the issue was and how it needed to be fixed. All is all it was a good visit from Goettl and Daniel R

Thank you, Christian! His photos illustrated for me his before & after service. Mighty fine workmanship. On a personal note, I do have to mention, not only did Christian brave the overgrown foliage jungle (from so much rain) as he entered through my courtyard, he calmly braved my 2 excited dogs!They acted beastly, barking and misbehaving to the ninth degree, until I could get them re-secured in a more effective way. Christian not only remained calm & collected, he kept me calmer by his smile. Thank you, Christian!

Rudy...He showed amazing professionalism especially in identifying andshowing me immediate documentation of my situation. He listens carefully to the customers without question! Awesome n amazing tecnician!!

Matthew is the kind of employee I would like to have if I had a business. Young and bright and enthusiastic about his work. He was thorough and explained everything to me as he went along. I felt comfortable work on my home.

GOETTL air conditioning and plumbing did a wonderful job with communication and appointment set up. It was very quick and easy and scheduled for the next morning. The company contacted us letting us know that the technician was going to be calling shortly letting us know how long he was going to be and continue to keep us updated. Hunter did a wonderful job and was very professional. He explained step by step the process, issues, and functions of the parts. He was very knowledgeable and broke all the information down in simple form. Their membership has multiple perks and conveniences that we are excited to be a part of.

Very friendly and helpful! After he was finished servicing my unit, he even took the time to answer my questions on the electronic filters and how to properly use the Smart AC app. He made sure all of my questions were answered and even removed the electronic filter and took it apart so I could see how to do it. You can tell when you’re talking to someone if they are impatiently waiting or in a rush, he was never like that. Thank you Damian Palazuelos for all your work and help today!

My AC stopped working in the midst of this summer heat and Daniel came out and fixed it same day. Even came back the next day and talked through the condition of my current system with me in a very clear way. Was very friendly and professional. Definitely recommend

Dañiel assessed the situation, determined the best repair option, discussed his concerns and solutions which were considered and approved. He was professional and courteous. I was explained the scope of work, cost, and everything was dead on perfect. His professionalism is was truly appreciated. Thank you!

Had a really nice consultation this morning with Caelin who did my estimate for my kitchen and bathroom sinks. Super professional and kind. I felt comfortable asking questions and he had the answers. I would highly recommend!

Robert was fantastic to work with! He took the time to explain our HVAC options, answered all of our questions, and made sure we felt comfortable with such a big decision. He was professional, knowledgeable, and never made us feel pressured. We really appreciated his honesty and attention to detail throughout the process. Thank you Robert and the Goettl team!

I was impressed with Judd. He called ahead to let me know he was on his way. He introduced himself when he came to the door. He replaced the valves for the water shut off and the irrigation lines. He explained what he was doing, pointed out the damaged parts and replaced them. After completing the job he took the time to go over what he did and answered my questions before he left. I’m glad my neighbor recommended Goettl.

Billy McDermott was awesome !! Very professional , knowledgeable, and a hard worker. He went above and beyond to make sure we knew everything before and during the job. Not only am I using them in the future, but I recommend them to all my Friends!! Awesome company and staff. Michael Bell

Goettl has always treated me well. Max Villegas is a great guy and did a great job. I could not recommend Goettl enough. If I could give 100 stars I would.

Jeff Jose was great. Informative and explained process. He fixed my sink issue under 2 hours and cleaned up everything neatly He showed me before and after pictures and we went thru what he did with the water on and off

We had our AC ducts cleaned today. Was very impressed with Tina and Robert. They both have very terrific customer interactions. Their technical services are excellent and thorough, what I would call professional. Prior to that we had our unit yearly service and was also impressed with Angel. I would recommend your company to anyone who asked us who we used for our Air Condition service.

I returned from vacation and had a toilet shut off valve stuck in the off position. With CPVC pipes I needed a professional to help me with the repair. Scheduling was easy — called on a Sunday and got an appointment for Monday. Geof arrived for the service call ahead of schedule which was really nice. He was able to carefully replace the valve and was a true professional.

Robert was very friendly, professinal and fast. Listened to questions I had. Explained everything in detail and answered all my questions. Also suggestion on upgrades and improvements.

Had been working with another company in Austin and brought Goettl in for a second opinion and haven’t ever looked back. Jarod guided us through finding a new AC system that was right for us, never trying to unnecessarily upsell, and came and performed the install and I wouldn’t trust anyone else with our HVAC at this point. Brent, Jacob, and Elias all came in helped us with a recent water heater leak/repair and I could not speak highly enough of each of them. This company has always found time to come out with no wait times and every interaction we’ve had with them has been amazing. Their membership/maintenance program gives us the peace of mind that we’re always covered and taken care of. I don’t plan on ever working with another maintenance company as long as I remain in Austin.

Jose Carreon did a fantastic job! He went above and beyond and even cleaned the dust out of my inside air handler to help extend the life of my air filter. Thank you Goettl!

Thecknican replaced water filters for under the sink water softener. He was very professional in his work and for the water softener outside the house 🏠 🙄

Excellent Service. Fair , Honest and Trustworthy. Juan Gil did a fantastic job. Highly Recommend to Everyone in San Antonio. Five Stars all the Way!!! ⭐⭐⭐⭐⭐

Very fast response (within hours of my call). Max was really friendly and knowledgeable.I had to get my kitchen water line jetted, which happens every few years when it starts backing up. Max did a great job and the cost was very reasonable. Much cheaper than several other services I’ve used in the past. Will definitely use them again!!

Kevin and Bobby were excellent technicians. Very thorough and professional. Fixed our issues, explained everything and showed us all our options before saving us from melting another day. They were the third company we called and by far the best in every way. We couldn't be happier with our service and highly recommend them.

I want to start with Tyrel was amazing. After his initial checks he found the problem with my AC unit and within an hour it was already so much cooler in the house. Tyrel explained everything thoroughly and was the most efficient he could be. I couldnt be happier with how everything went.

Daniel R. was helpful when my water heater leak detection system started screaming at me. He helped me hook it up to an outlet so I don’t have to keep replacing the batteries.

Caelin provided outstanding customer service and excellent workmanship. He was professional, knowledgeable, and took the time to explain everything clearly.

Daniel Martin was the tech that came over. He was very professional, explained the process and any also any additional cost that may be required. He successfully cleared the drain issue and cleaned up after he was finished. The next time I call I will ask for him to be my servicing tech

Tim D. was phenomenal! I was beyond impressed with his professionalism and friendliness! He quickly installed my new water heater and patiently explained all the features!!!

Manny Garcia was great. Polite, pleasant, and kept me updated throughout the process of removing my old A/C and installing a new one. Made sure he finished the job by the time constraint I gave him, but didn’t leave until he made sure it was working correctly.

Last year I had a little problem with one of my air conditioners. The same thing happened this year, I called Goettl Kevin Urrutia came and checked. The air conditioning unit that was problematic and I guess after 21 years it was time to get new air conditioners. so Kevin explained everything and then called Jeremy so we can get everything buttoned up and my new system will arrive tomorrow, and I won't have any more air conditioning problems. awesome company fast service greatly appreciated especially in the desert heat. I will have no problem in recommending this company. Karen

Ernesto was professional, friendly, and extremely knowledgeable. He came out to perform our A/C system maintenance and did an excellent job. His attention to detail, professionalism, and great customer service made the entire experience smooth and stress-free. It’s refreshing to work with someone who truly cares about doing the job right. Highly recommend Ernesto and the Goettl team!

These guys are awesome! They answer every and all questions honestly, never trying to upsell or take advantage of you. Their membership is 1000% worth it!

Made the entire process stress-free and easy. Bayden was extremely knowledgeable, responsive, and explained everything clearly. I finally got the results I needed and felt supported the whole time.

Halbert was very kind and knowledgeable. Answered all my questions and fixed the pressure vacuum breaker at my home. Really great job - Thank you so much

Our old AC unit was on its last leg, then crawling...and then no more- RIP. But we gave Goettl a call and they were able to replace the old system with a new one very quickly! Our house feels even better than before now 🙂 Shout out to Jason, who came out to give the diagnostic and Tony for the great deal on pricing. Jason was very knowledgeable and even thoughtful to give Sadie dog plushes to our kiddos. Very kind! Shout out to the tech team that came the next day! Kevin and Rafael- they did an amazing job even when facing inclement weather. What amazing and skilled team members! We felt very satisfied with their work and they were very professional!

We had a great experience with our technician Dusty. He was friendly, extremely knowledgeable, and did excellent work. Dusty not only got our AC up and running again, but it’s working better than it ever was before. He took time to explain everything clearly and made the whole process easy and stress-free.

Jacob did a great job of explaining to me the details of the kitchen to main drain cleaning he we performing, from the why to the how, and cleaned up thoroughly after the work. He also checked on the health of my water Softener and my water heater. Expert job from an expert in the business. Thanks for the friendly chat and the highly professional work!

Kalif Silva-Girtsodorf, as he was before, great. Not only quickly installed control panel but also cleaned up insulation that spilled over undetected from previous work. Again, very impressed with the Goettl team. Far better than other companies I’ve used here in Vegas. Professional, knowledgeable & honest.

When we experienced a problem with our air conditioning system, we called Goettl AC, and they sent Erick and Veronica to assist us. They arrived the next day and provided outstanding service from start to finish. Erick and Veronica were professional, courteous, and efficient. They quickly diagnosed and fixed the issue, installed our system and new thermostat, and took the time to show us how to use it properly. They worked carefully, respected our home, and cleaned up completely after the job was finished. In fact, it was almost as if they had never been there—except that everything was working perfectly when they left. We truly appreciated their attention to detail, professionalism, and excellent customer service. We would absolutely call Goettl AC again and highly recommend both Erick and Veronica to anyone needing HVAC service.

Great experience, our ac was smelling funny and he came out quick and fixed the problem ASAP with reasonable prices especially in this Vegas heat. Very professional highly recommend!

I had a water leak from the main water line to my house. Called Goetti Plumbing and they sent their plumber Mike Perry. He was fantastic. He found the leak and repaired the issue. He was extremely knowledgeable, friendly, and went out of his way to make sure everything was perfect. I believe there are very few plumbers who could match his work and work ethic. If you need a plumber call Goetti Plumbing and Air Conditioning. Ask for Mike. He’s the best Another great experience today with my Goetti technician. Tuned up my air conditioner and gave me some great tips on how to use my equipment properly Thank you

Gio was great! He fixed the problem within minutes, very transparent, no BS! Would hire this company again and I would also ask for Gio as well! Thank you!

Chris from Goetl came out to service our AC and give us a proposal for repair work on our return air. He was very knowlegable and professional and friendly.

Armando was awesome! Very knowledgeable and polite! Showed up an hour and a half earlier than expected, adressed the issue and fixed fix quickly. Also gave some great recommendations. 👌

Frank explained to us what was causing the issue and showed us on the inside unit as well as the outside unit. He educated us on how our system was running and what we could do in order to extend the lifespan. He was very respectful and I appreciate everything he did. We've had unpleasant experiences with companies in the past but we will absolutely be using Goettl in the future!

Outstanding service, technician Robert was very knowledgeable/professional. Goettl saved my $ thousands by the successful maintenance of my AC drainage lines.

Goettl technician Breon was a professional and a polite young man. Did a great job explaining what was going on with our system. I highly recommend him.

Dayton came out super fast and solved our alarm issue. My husband can’t fix these sorts of issues any longer. He was fast and very professional. I highly recommend Goettl and Dayton!

Dayton was a Great tech very knowledgeable He was very helpful and is an excellent representative of your company. Please express my appreciation for his excellent customer service.

Lupe Meza was awesome. He was very thorough with his job very professional and after talking with him he made myself and my family confident that he did the job well done.

Luke came out early on a Sunday and helped with our system. He was very thorough and took time to walk us through everything. We will definitely be calling again.

Phenomenal service and technician. Matthew was extremely professional and provided a truly outstanding service. Goettl is our go-to for any HVAC or plumbing needs.

Blair was an absolute professional. After years of disconnection due to unknown sources, I have had Goettl service my Furnace in Dec, AC on 6/6 and now my plumbing on 6/11, these 3 technicians have restored my faith back in Goettl.

Rob is the MAN! Was very polite, well spoken and made our experience comfortable. His demeanor and professionalism is what everyone should be able to experience. Make

Maintenance turned into a deep cleaning…which i knew was gonna happen since my system was 19 years old… Gonzo the technician gave me updates constantly and told me what he was doing and why he was doing it, with pictures … no pressure to buy a new system which i know is in my future…i just said please do what you can to maintain. And he did…. Definitely will use this company again… being a homeowner is tough… maintaining everything costs money…. And you get what you pay for… and i truly believe i got the best service i could get…

Geof was absolutely amazing while providing a plumbing service at my house. He took the time to explain what was happening and gave me tips to help prevent it from happening again. Thank you so much Geof.

Came out amazingly quick, quick easy reset is all was needed. Ran some test and were on their way. Thank you Rodney! Apologies to the person who took my call, I was a little rude, but they remained 100% polite and professional. Thank you again

Richard arrived on an emergency call to replace our pressure reducing value since we didn’t have water in the house. He explained what he was going to do, answered our questions, and then he immediately got to work! I was so impressed with his abilities and customer service skills, I signed up for Goettl’s Smart Sadie Protect membership on the spot. I highly recommend Goettl Air Conditioning & Plumbing. If Richard answers your call, take confidence in knowing you are in good hands.

Kory Snider, what a change from the other Goettl personel that ha w come to my home. Very professional, respectful of my home and thoroughly explained the process of temporary repair.

Jorge is the best! He’s handled A/C maintenance and repairs at our home for years. Always professional, prompt, respectful of our home, pets, etc while working. He’s very knowledgeable about our system. We trust his judgment and are grateful for his help!

We had an excellent experience today with Jehad from Goettl Air Conditioning and Plumbing! He was extremely knowledgeable and walked me through all my options for our repair and future service appointments. He got my ac up and running in one visit! We will definitely use this company again!

Rudy came out and was quick to find out our issue with our water leak. He was very professional and ensured we knew what was wrong, how it could be fixed, and the steps going forward.

Andrew just saved us! What a wealth of knowledge he was. Our AC went out on a Friday night at 6pm and Goettl sent him out same night. When we’re ready to finally purchase a new unit, we’ll be working with them!

This is our second service request that Momo has been the lead on. Both services were to improve our HVAC performance. We cannot express how important it is to have a properly functioning HVAC here in sunny Tucson, but when your here you already knew that. Momo is the man period. Thank you for the great work.

Specifically Erik was absolutely amazing!! He was so informative and input so much effort into finding out our ac issue, very patient and very kind as well I would recommend him always! Thanks Erik you saved us!

Brian tellez. Jacob did a great job assessing my home. He found items that were overlooked in the last two yrs. He was courteous and I would love to have him return next year.

My air conditioner was not working. I made an appointment with Goettl for 8 am the next morning. By noon my house was cooling down. Great service very friendly, upfront and informative. Thanks Chris

Brandon Cerda provided excellent service today. He was polite, professional and very efficient in servicing the three HVAC units at my home. Very pleased with Goettl!

Brent was wonderful! He was very knowledgable and really went above and beyond to look into all the plumbing issues I have and advise me on the best course of action to take. God bless Brent!

We had David G. Come over because our AC was not working. He diagnosed the issue quickly, provided a plan, and was able to get the issue fixed today. David G. Was professional, kind, and efficient. I would highly recommend.

Goettl and Joe Garcia in particular did my pre-winter maintenance and checkup on my heating. Excellent service, no hard upsell, highly personable and just all round competent. We chose well with Goettl and we appreciate that they have Joe on staff. Goettl seems to hire all the best crew! Thanks for your great work!

Extremely reliable! No fuss about doing warranty work on their installations. We lovelooking being a member of their Sadie maintenance program. We have had very reliable air conditioning & heating for years from Goettl. Now we will upgrade our plumbing with a tankless water heater plus a water softener & filtration system! TY, Joe!

Damarr was very polite and got the repairs done quickly. I got home around 11:20, he was already up on the roof taking care of the repairs. He just finished. I gave him a glass of ice water which he graciously accepted while I paid the bill.

Arnold did an excellent job at the last check up. He ended up spending a lot of time looking at a problem and getting it diagnosed. We were very unhappy with our AC unit before his visit and have been in perfect comfort since. So thanks for the 5 star effort and service!

Exceptional service and work. Jarod went above and beyond to service our problem and get us started with the next step in solving our issue. Bravo 👏 Jarod for all you do and did.

Frank M. was very helpful, and able to explain my issue. He gave me several choices to pick from and explained what that looks like & pricing. He is a knowledgeable professional. I will definitely call again if I have any issues.

Dont know if can request a technician, but if you can I highly recommend Bayden. Very professional, friendly, and knowledgeable. Even though he had a busy schedule, he took his time and was very thorough. Made me feel like i was the only customer of the day.

Very prompt in coming to see what was wrong with our air- went through all the options and tried things before going to needing a new unit. Very professional- I would definitely recommend if you have A/C needs

Jan came out to replace a part on our water system. He is very friendly and informative, made sure we understood the process and let us know what care and maintenance we should have with the system. Thanks Jan!

Alex Nelson did a great job assessing our AC unit and was very knowledgeable and explained all options available to resolve the issue we were experience with the unit. Thanks Alex!

I’ve used so many different AC /Heating /plumbing companies. I feel confident to highly recommend Goettl. The technicians are skilled, solve the issue, and it will be fixed. I put my house on a maintenance program with them. So my AC / heating / water heater/ water softener is taken care of . I can check that box!

After coming back from vacation to a non-functioning tankless water heater, Kristian came out and diagnosed the situation and put together a solid game plan for us. He really went to bat for us with the tankless water heater manufacturer and was able to secure a very expensive part at no cost covered under the parts warranty. Kristian communicated very clearly and worked very efficiently and professionally from start to finish. I can’t say enough about his professionalism and skill. Thank you Kristian!

Technician Lupe was amazing! He was very professional and patient. Explained everything very thoroughly regarding our AC. Goettl was able to send someone out the same day! Highly recommend.

Bayden explain everything about the issue, what’s at stake and what’s available as a solution. Thanks for looking out for my family and me!! Thanks for being nice to my Chihuaha too!!

Feeling great! Came out and replaced inside and outside unit. Added a few features, new thermostat. System was starving for air intake so they enlarged the two intake vents I had and added 1 in a bedroom. Took out old drain pan (which was almost blocking the downstairs air intake). They changed the draining system which used to go to the pipes under a bathroom sink. Lots of work needed to be done and the two gentlemen knocked it out of park!

Jesus showed up on time explained what he was going to do and started right away. He was so polite and nice and when he finished he showed me the before and after pictures. I couldn't believe how clean he got my AC! He told me about what I could do to fix my AC to make it run more efficiently and last longer so I told him to fix it and when he was done I could feel how much more cooler it was and the air flow was also so much better. It was great and I'm so glad I made the call . Goettl is great and they know what they're doing. I'll be keeping them.

hoy tuve en mi casa a Jorge trabajando , la verdad nos atendió super bien y por fin resolvió nuestro problema después que tantas personas no pudieron hacerlo . estoy encantada con su trabajo

Kory Snider took excellent care of our air conditioning system. He was polite, honest and informative. Highly recommended him. We needed a capacitor for one unit and water sensors.

Chris was excellent. So friendly and respectful. He also knew his stuff and gave a lot of great information that I didn’t know I needed. My drain is finally working right after months of being clogged. I highly recommend him for all your plumbing needs.

This was my first time using this company. GOETTL customer service was great. Ken was very nice and got to the point of the problem. Jun came to fix my repairs on the AC unit. He was very nice and knowledgeable. We showed me what he replaced and how to keep my house cool. 10 out of 10 will highly recommend. Great company.

Rodney from Goettl came to my house after my system went down. We were in a desperate situation with the condition air temperature keep rising. Upon arriving and doing some troubleshooting, Rodney quickly found the problem. He was kind enough to offer his service and for that we are extremely grateful. Not only did he fix the problem, but he also educated us on why the system failed, and what we can do to help keep the system functioning as it is supposed to. He is truly and great asset to the company and his service is exceptional. We need more folks like him for the city of Las Vegas.

The service we received, the install is what we expected. The techs Kevin Edwards who made the recommendations for our repairs and the tech, Alberto Salazar - Cayetano who installed, did a great job. Though the financing 'promo' offered to us by Kevin Edwards was an issue, I appreciate that the manager, Josue stepped up to the plate, listened to the customer, resolved the issue. If anyone has an issue whether service installation and/or financing, I highly recommend you address it if it takes escalation to bring it to resolution; therefore, I highly recommend this company. Thank you Josue. It is much appreciated.

Erick did our a/c maintenance. He was very professional and courteous. He did an amazing job explaining what was needing repairs and what was done. Definitely the best tech so far.

After another HVAC company's poor installation resulted in our fan blade coming loose and becoming bent, we were left with a very loud and concerning noise. Geottle came out and immediately identified the real issue "the bent fan blade" even without knowing the backstory. Jose C. demonstrated exceptional knowledge, professionalism, and a completely no-pressure approach. He took the time to explain the problem, presented our options clearly, and answered all of our questions thoroughly. We truly appreciated his honesty, expertise, and customer-focused service. I highly recommend Jose C. and Geottle. He's exactly the kind of technician you want working on your HVAC system

Your service tech Kellen and Damian were great.!! Very knowledgeable and straight to the point and as a homeowner that is greatly appreciated and goes a long way. I would definitely recommend them as a representative of your company to all friends and family for any future AC issues. Thank you

Daniel was knowledgeable and helpful he explained what he was about to do and the cost. He was polite and respectful. And instead of me thanking him for helping me he thanked me for staying with Goettl.

Myles was excellent. He was able to expertly inform us of the potential issues in our home, and if we have more we will definitely be reaching back out!

Matthew did a fabulous job for me. He would be an employee to keep! Nice job and good proactive advice without the pressure hard-sell today. Thank you. Additionally, my two little coyote-lunch sized dogs got out of the fence and took off in the hood... Mathew even helped me find them in the 100°+ heat. He found them and toted them back to me in his truck My system is good to go and I am grateful for the help with the pups. 👍👏👍👏👍👏

Zach did a great job of explaining the work and associated costs. The repairs will save money on my water bill. I was very satisfied with the work Zach accomplished . I will use and suggest others use Goettl .

I’d like to share my HVAC service experience with representative Daniel C. He was extremely attentive and professional from the moment he arrived. First and foremost, he was well-groomed and presented himself in a friendly, approachable manner. When inviting a technician into your home, that kind of professionalism and demeanor is very important. Daniel came to inspect my HVAC system, which had been installed by Goettl. I wanted him to show me how to change the air filter since it was time for a replacement. While he was in the attic checking the unit, he noticed water dripping nearby. He quickly identified the source of the problem as an issue related to a roof attachment. What impressed me most was that Daniel went above and beyond his original service call. He took the initiative to address the issue, climbed onto the roof, and fixed the problem correctly to prevent further water intrusion. Thank you so much to Goettl for hiring such an outstanding team member. Daniel C.'s professionalism, attention to detail, and willingness to go the extra mile made a lasting impression. I would gladly request Daniel C. as my technician for any future service needs. Thank you again for the excellent customer service!

We recently had Goettl come out for a service call, and we couldn't be more pleased with the experience. Stephen was professional, knowledgeable, and courteous from start to finish. He took the time to thoroughly inspect our system, explain the issues clearly, and complete the work efficiently. His attention to detail and commitment to quality service were evident throughout the entire visit. Our system is running better, and it's clear that he takes pride in his work. It's refreshing to work with someone who genuinely cares about doing the job right and ensuring customer satisfaction. I highly recommend this company, and especially Stephen, for anyone needing HVAC service. Outstanding work and excellent customer service! Thanks again, The Southern Landscape Team

Samuel did an amazing job and an asset to your company. He showed me picture of the unit and, helped me make the best decision. I decided to replace my old air conditioner, and I am so happy with Sam and the whole goettl team. I highly recommend them to everyone!

Came out quick, got to the issue and fixed it fast! Extremely thankful and great work with. Go to Goettl for all your a/c needs and thank you to our technician Tyrel.

Called 20 places trying to find someone to make an emergency service visit at 8 pm and Kory at Goettl was the only one available! He arrived within 30 minutes, fixed the issue and saved the day!

George did a great job explaining my new thermostat and all it can do as well as explaining more about Sadie benefits and how to use them. He made me feel valued and cared for as a customer. Thanks.

Andy G and Marcos came out to help fix a problem with my AC system. They are truly the best team for the job. I've had them twice now and every time they are very good at what they do and ensure full transparency. I'm so happy they are able to diagnose so quickly and efficiently fix the problem the right way. Thank you guys for all your hard work and hope you guys get recognized for the amazing customer support.

Shane was very knowledgeable and professional. He fixed our A/C units fast and now they are working perfectly. The entire team is awesome. We will definitely be using your company in the future. Thank you.

Adrian was excellent at keeping customer updated and informed. It was very much appreciated that he would recognize concerns/mistakes and correct them.

Kellen was here to do routine maintenance on our HVAC unit. He's a wonderful and knowledgeable young man who is both professional and very polite. He answered many questions for me about my app. I hope you all are lucky enough to have him come to your home.

This was a scheduled maintenance visit that comes with my contract. Rudy was polite, thorough, and extremely nice. He took pictures of everything and explained what he found. He made sure I was informed and asked if I had any further questions. I have been pleased with this company and their work. Thank you!

Ashton was not only an expert at his job. He explained exactly what was going on.Ashton fixed the problem promptly.He did everything in his power for a very expensive job, to be very reasonable.I wouldn’t hesitate for a second to call him back. Thank you and keep being a great person.Ashton makes goettl a great company

The technician was very good. He pointed out what was the problem and what wad needed to fix it. He went over other problems that could happen and other issues that needed to be fixed.the technician arrived in a timely manner and completed is task in a timely manner.

Billy was very nice and polite. He was very respectful of our property and my time. He didn't try to keep up selling product. I truly appreciate that aspect.

Jain was very nice, informative and helpful. He inspected everything and fixed the problem. I highly recommend Goetl airconditioning and plumbing service.

Had Goettl out to look at my water softener. Max Villegas was awesome to work with. He was helpful, courteous and full of great information. He explained what the issue was with my softener and got us set up for the repair right away. He didn’t hesitate to answer any other questions we had regarding our plumbing and our water pressure. Thank you Max!

Brent was very knowledgeable about the water softener install and systems available. He tested our water and made recommendations for softener and filtration. Helpful, friendly, over good experience.

As always… service was top notch ! Colten was on time, competent and friendly. I love that the company calls to schedule yearly maintenance before WE have to call. Would highly recommend this company.

We are so impressed with Doug and Aiden of Goettl AC and Plumbing. Our toilet was stopped up. They were at our house within two hours of my call and did such a professional job at a reasonable price. They even connected the hose to the front faucet (still had winter covering) before checking our water pressure. Goettl will be our plumbers from now on! Thanks Doug and Aiden! ..... ...... we had an AC problem a few days later. Peter Medelez from Goettl came out and fixed it expertly and made some recommendations to ensure it won't happen again. Some things hadn't been done correctly when it was installed several years ago (by someone else), and he will be back next week to fix them. I highly recommend Goettl. ... 10/15/25 ... we had a leak in the main water line which was running into the neighbors' yard. In less than two hours of calling Goettl, Clayton Purvis arrived to fix the leak. He repaired the leak and fixed connections, and repaired something previously done incorrectly in the unknown past. He was done before we had to leave for a prior equipment. I feel confident in the quality of work, as I always am when I have to call Goettl for something. 12/17/2025. Tyler Brockhausen was the technician from Goettl who inspected our heating system today. He did a thorough check and changed the filter. He covered his shoes every time he entered the house, left no mess on the floor. It is comforting to know that all is working correctly.

Showed up on time. Very professional. Transparent upfront pricing and thoroughly explained everything, answered all my questions. I was very happy with the service.

Conner the plumber came to give us a water heater install estimate. He was very punctual and professional. Communication was excellent. He was very thorough in everything he went over with me, and took extra time to explain everything again so my husband could listen in over the phone. Great experience!

We called Goettl to schedule annual HVAC maintenance. They booked an appointment with us but called the next day to let us know a technician was in our neighborhood and offered to come early. The technician, Lupe was polite, thorough and did a terrific job giving us a rundown of our HVAC status. He cleaned and serviced both units, inside and out. We’re very impressed and happy to join the Goettl family of satisfied customers. Thanks again Lupe!

It was easy & quick to make the next day appointment. Ronald was such a great guy. He communicated, detailed, was thorough and educated us along the way!

Just got my AC fixed today and Stacy did a wonderful job making sure I didn’t have to pay an arm and a leg just to keep my family cool definitely recommend you guys are great

Today we had Goettl A/C technician Chris come out for an inspection as to why water was leaking through our ceiling. He was very thorough and checked everything that would cause it. He took his time and found the issue. He gave us an estimate as to what it would cost for the repair. He then explained to our landlord and our landlord approved the repair. If any of you need anything pertaining to A/C repair, please call Goettl A/C and Plumbing and ask for Chris to come out. He is awesome.

Had a plumbing leak. Max came out right away. He quickly found the leak and fixed. After seeing how good he was, I added other plumbing services I needed. He explained everything clearly and was very knowledgeable. I appreciated his great customer service. Highly recommend him for any plumbing needs.

Goettl is hands down the best ac and plumbing service. They have always shown me great kindness and are always helpful. They may be a bit more expensive but they do their best to price match. And they are absolutely woth you for the long haul. You can truly tell their ultimate goal is to have you as a life long customer and they absolutely have me as one!! Their technicians are always knowledgeable and respectful. Truly wonderful people!

Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!

Manuel came out to install a pump, and he was fantastic. This company truly hires great people who know what they’re doing. Manuel was personable, experienced, and took the time to explain everything in detail. His professionalism and knowledge made the entire process smooth and stress-free. A++ service—I highly recommend both Manuel and this company!

Christian came out and provided an honest second opinion on our AC problem. He took the time to explain the problem and potential solution. I really appreciated the quality service.

Alex Nelson was very honest and up front with me... He offered me options plans what I can do.. He didn't pressure me on just selling parts or replacing the whole unit... At the end of the day we decided to change out the unit. I glad I called Goettl

Great service. Jorge explained every step he took. He diagnosed a problem left over from the new system replacement in Nov 2025. He's a credit to his profession.

Dylan was very very professional and found the root of my problem. Gave me all my options and worked with the field supervisor to get me a great price on resolving my issues. Great company

Keifton was friendly and knowledgeable. My Smart Sadie hardware needed to be replaced and he was quick and efficient. Whereas the old sensor installation didn't record everything and the new is, I believe Keifton did this correctly. I am very happy.

Erick did a great job! We appreciate his effort and explaining everything for us! He was patient, respectful and knowledgeable! He deserves a pay raise!

Daniel R was able to take care of my plumbing issue very quickly. Daniel R was very friendly, polite & knowledgable and gave me tips to help prevent clogged pipes again. Thank you!! I will definitely use them again.

I want to give Q 5 stars he is the best he fixed our goettl unit and was completely lovely he was a true Christian boy and I know the lord sent him to me to help

On time! That seems impossible for most. Gonzo was Polite, explained what I didn’t understand, gave solid recommendations and I will be asking for him again

We woke up to no hot water this morning! Goettl’s was great scheduling Deonte Wilson to come out and help us. Deonte is a knowledgeable, capable & respectful young man and was able to resolve the problem within a half an hour. He kept us informed along the way too. I recommend Goettls plumbing and Deonte Wilson.

We had a major plumbing issue and needed our pipes lined and repaired. The team at Goettl Air Conditioning & Plumbing really came through for us. They worked with us on financing, which made it possible to get the repairs done when we needed them most. A huge thank you to Julian, Scott, Nick, and Jacob. They were professional, hardworking, respectful, and kept us informed throughout the entire process. They spent two full days on the job and did excellent work getting our plumbing fixed. We truly appreciate their dedication and customer service. If you need plumbing work done, we highly recommend Goettl and this outstanding crew!

This review is pretty late but I wanted to make sure that technician Trevor Harr was acknowledged for his knowledge and professionalism. Trevor came to my home and was able to narrow down my issue rather quickly after a few questions and some diagnosis. He had us cooling in no time.

Parker, the hvac tech came out and was very polite and professional. Extremely knowledgeable about the issues regarding our units and quickly identifed the problem. He had it fixed and running before the house had a chance to warm up.

Trevor with HVAC at Goettl Austin arrived at our home to fix some AC issues we discovered later in the evening. Trevor was incredibly helpful, knowledgeable and his customer service was fantastic. His expertise in quickly identifying the issue and fixing the AC was very impressive. I would highly recommend Trevor for any future AC repairs - he is AWESOME!!!

Auturo and colleague did an amazing and thorough job with my new HVAC install! They were timely, communicative and respectful of my home!. Very knowledgeable, courteous and smart young professionals! Great job fellas!!

Every time we've called Goettl, it's been a professional and very smooth enjoyable process. Today's service was no different, we had Juan S. replace our tub stopper/drain and tub faucet. Walked us through everything. Very personable, transparent, and knowledgeable. Got everything done quickly and thoroughly. We appreciate it!

the level of care given by this company is top of the line! our ac went out sunday night & another company could get us seen thursday, which wasn’t going to be helpful with a 9mo & 3yo. google sent a form and then i wasn’t instantly in communication with a person. by midnight i was scheduled for next day service. before my scheduled time, betty called to see if i was available for an earlier time, ABSOLUTELY! our tech alex nelson was here in 45 minutes. he was able to quickly assess our issue and had everything back to working order by the next hour. had awesome recommendations & explained things thoroughly to my family, while entertaining all the kid questions!

Keifton was quick, efficient and personable. Was very happy with our service today. He even gave my boys a stuffed Goettl dog and made their day. 10/10

Thank you Junior and Joseph for looking into my system and recommending a propane tankless water heater, will reach out to you again once I have the propane tank installed!

Anthony is an excellent technician! On time, respectful, and his work was thorough, cutting no corners and explained the work from start to finish. Very happy customer.

Had Jeremy come by today to service my HVAC and I was very impressed with his knowledge, capability to answer my questions and his overall demeanor. Great work and great technician. Update Robert w/hvac did an amazing job today. He was very professional and worked diligently throughout his time at my home. Thank you!

Koey Snider was a very professional technician. He was respectful and explained everything about my services today and future services that can ensure the operation of my AC unit to perform in great condition. I've always been pleased with each technician that has come out to service my AC or plumbing!

Jehad was amazing with keeping me updated on every step that was being done. Kept me informed on the situations to extend life of ac. Professionalism was tremendous and did an amazing job.

Darean came to diagnose an issue with our shower drainage, and was able to fairly easily identify the issue. He was kind and friendly while working, and even though the fix was one we would rather avoid, he was kind in giving us the news. He was also very helpful and made sure to explain everything very thoroughly.

great experience from a-z. tech that arrived , Troy, was respectful and knowledgeable and very patient when it came to explaining everything step by step.

Dylan offered great service and talked us through all of our options without pressure. He was awesome to work with and will definitely request for our future maintenance.

A/C quit (6 + years old). Called after 5:30 pm on a Friday (very polite/ professional conversation; easy appointment scheduled). Goettl was at my house in 2 hours and my A/C working shortly thereafter (Wow). Got to meet one of their very professional technicians who is also very personable. He quickly identified two broken components (I watched him take the measurements) and he provided replacement options and pricing, and advice on how to maintain the A/C unit in the future. I opted to purchase Goettl's maintenance agreement which saved me money (on the spot)- an easy decision- and replace broken parts. Technician was very fast with the repairs, and my A/C was up and cooling. I really appreciated his advice on how to better maintain (my compressor) and may opt to upgrade it in the near future (I had already researched a soft-start kit). Technician provided an outstanding report/ photos of the repairs along with bill for services rendered (very detailed) and easy payment via credit card. Technician turned an anxious two hours into a very positive experience, and I am thankful knowing that I can count on him and the Goettl family to handle any A/C or plumbing issues I may have in the future. Goettl has earned my trust. Definite recommend.

The technician was friendly and knowledgeable. Service was wonderful. I’m definitely going to keep using this company for my ac and furnace maintenance.

Ralph Martinez was the plumber who installed the water softener and water filter at our house. He was professional and quickly installed the system. He then provided a thorough walk through of how to use and care for the system.

Dylan came to my house to make sure my AC system was up to par. It was a great experience and he made us feel taken cared of. I would recommend Dylan and will be requesting him for future visits. We can’t have any animals in our home because my 3 year old son has asthma and Dylan was nice enough to give my son a stuff animal dog and a flashlight. Two things my son loves. Thank you Dylan for the awesome experience and gift for my son.

5-Stars! House was hit - Robert arrived within 2-hours of my call. He showed up, diagnosed the problem, and fixed the A/C. Our house is once again cooling in this Texas heat. Thanks for great service.

Kevin at Goettl was quick, professional, and friendly. He diagnosed and fixed my air conditioning issue in less than an hour. The entire experience was smooth and efficient. I would definitely recommend Goettl and would gladly use their services again.

Michael Gardner was amazing! He came same day, even at night, and quickly found the problem with the a/c. He worked with us to find an affordable solution. He had wonderful customer service and was very professional. We will definitely be requesting him for future repair needs.

So I thought I needed a minor repair, when I told them that the AC wasn’t working they insisted on coming the next day. Well turned out to be a major repair and they were able to accomplish that the next day. Stacy Was very informative. Explain exactly what was going on and that it was gonna be an expensive repair but I can’t live without AC. They arrived the next day Parts in hand and Stacy and Hector accomplish the repair and the next day. now, My AC was working like new. I would recommend them to repair your AC with quality and professionalism on time and a reasonable price. Thanks, Stacy and Hector, and Ben for getting the parts to do the job. Services is two thumbs up. Recommend it. Jay

Awesome service! Appreciate that after given an estimate I was given option to supply the parts and just pay for installation of a new thermostat. That worked best for me and scheduling was immediate once I got the thermostat. Brandon was friendly and knowledgeable did a great job!

Erick provided exceptional service above and beyond my expectations to include helping me troubleshoot the lightbulb in my attic. He was incredibly knowledgeable and explained everything he was doing as he worked. Jesus was also very helpful negotiating a fair price for the work Erick identified should be done.

My ac went out this morning. Called Goettl and they had a tech out within 3 hours. Jarrett was very helpful and informative. He got the system back up and running in a couple hours. I went ahead and decided to purchase a new unit. He walked me through the process and made it super easy! New AC unit will be installed Monday. Awesome customer service!

Jef was wonderful. Explained what he was doing and added to cleaning the heater, air conditioner and drained the water heater. No pressure to have me do anything else.

Kellen is great! Explained everything thoroughly and made it make sense. Great service tech! Glad I chose goettle for my water heater. Super fast service, broke and Mark was here in 3 hours.

Kevin with Goettl Heating and Air was sent out when my ac quit blowing cold air. He was prompt, professional, knowledgeable, and extremely helpful. He did get the ac working quickly and offered me very reasonable options for my ancient system. I will definitely be using Goettl again for all HVAC needs. Thank you Kevin and thank you Goettl!

I would like to let everyone know how amazing Jarrett was. Super professional, very personable and made me know I went with The right company. I Appreciate Jarrett And, the GOETTL company. Thank you, Jarrett .

I appreciate Goettl, for always showing up on time when they say! I had a problem with low water pressure and the tech was very knowledgeable and fixed my issue with ease. I would recommend them to people that may have any problem with A/C and plumbing

Richard came out and did an outstanding job with our estimate. As first-time homeowners, we had a lot of questions, and he took the time to explain things we never would have known otherwise. He was professional, knowledgeable, honest, and incredibly helpful throughout the entire process. We truly appreciated the insight and guidance he provided. If you're looking for someone who goes above and beyond, I highly recommend Richard!

First of all, the repair technician arrived at my home much sooner than expected … especially because it was an after hours call. I really appreciated that. Joc was professional, courteous, and thorough. After his examination of the leak, it was determined that the problem was more serious than expected. He explained the issue in detail and then reached out to his manager to complete the matter. I would not hesitate to call Goettl in the future for my plumbing and HVAC maintenance and repair needs.

Lupe, was fantastic and very knowledgeable. He called a head of time to let me know he was on his way. The repair was quick and easy. I highly recommend Lupe to everyone.

Quick late night(after 7PM) response for an estimate. Gentlemen was very professional. Jeff the installer came out the next morning, even a few minutes prior to the scheduled time of 9AM. Jeff was polite, professional and did a great job explaining his work and ongoing maintenance. Great job for sure!!

Andrew was Awesome. Knowledgeable and professional. He took time to explain everything he was doing and went the extra mile to ensure that our two AC units were functioning properly. Luckily Andrew is a dog lover and took the time to meet our 4 dogs and give them time to accept him into the herd. Andrew was upbeat, thorough, knowledgeable, and personable. My experience over the years is Goettl only hires the best.

David G . Serviced my AC today. He was not only informative but very well mannered. He made sure that he cleaned up after the repair and assisted me navigate the Goettl app. Great service. Thank you

We just had our HVAC maintenance done by Matthew Walsh. Matthew is highly skilled and knowledgeable. He explained how our HVAC functions. With that understanding we can take even better care of our system. Thank you Matthew!

Chris was great. Communicated when he was going to arrive, arrived on time, was clean and professional, diagnosed, described, and fixed our problem efficiently. He was very friendly and personable.

Alex Nelson was a huge help! He immediately identified the problem and made sure it was fixed before he departed. He went above and beyond, even washing the compressor with soap and water. We’ve been Goettl customers for 2 years now, and I can’t imagine having our A/C serviced by anyone else!

David G. is an excellent technician. We enjoy his visits when he comes for our checkups or repairs. He is super friendly and knowledgeable about his profession. He answers all our questions with quality info and follows through on his work. We appreciate you David! Thanks again!

Daniel Ramirez was very attentive and polite, he answered all my questions, and explained very well with pictures and photos, surely a professional in his field. Goettl has an gem!

We were beyond impressed with the customer service and service we received. We contacted them about our AC needing repaired as we had been unable to troubleshoot the problem. They rearranged their schedule and had a technician to our house in less than an hour. It required extensive testing to figure out the problem. He thought he was going to have to come back the next day to do the repairs as it was late however he was determined to get it running for us that day due to the heat and successfully got our AC running that evening. In addition, the company followed up the next morning to make sure everything was running smoothly! So impressed! Thank you for rescuing us!

I've been a member with goettl for years now. Their techs are highly professional and always on time. The office staff is great and a human always answers the phone which is awesome! Very impressive company.

Frank P Was very helpful with my air conditioning problem today our rooms weren’t cooling down and no one could figure out why had multiple people look at it and couldn’t figure Frank stuck with it and figured out the Bluetooth and the sensors and fixed our problem. Extremely helpful and inquisitive will definitely be using him again. I’m very happy. He was my technician today.

Kevin u was very polite, very knowledgeable and very courteous! I had a couple issues with my upstairs unit. He was very knowledgeable and knew exactly what was going on. I know these units are on its last leg so I took his advice I will be replacing both of my air-conditioning and heating systems and it will be getting installed today. I am very pleased thank you Kevin and thank you Goettl!

Alex Nelson was insanely professional, proficient and a car guy so he was great. Great customer service and would ask for him again if any problems arise.

Thank you Mason you’re a great person and professional salesman. Thank you for going the extra mile to help us with this process. Also everyone at Goettl.

This on going and I have had 4 -5 plumbers, and I never call back on 3. I call Goetll because Ben, Jacob, Zach treated me the way they would wanna be treated, thank you guys

We had Mason out last week. We was on-time, polite, knowledgeable and quick. He helped us get our AC unit back up and running in no time! Thanks Mason!!

My house is a Goettl house. ROBERT B came to replace the hoses on my water softener. Robert was very knowledgeable. He told me that the chlorine in the water damages the water softener. That same day MASON came to install my new water softner. It was a bundle so I was given a free reverse osmosis water filter unit. It's under my sink with its own separate faucet. Its so cool because they connected it to my refrigerator so now I don't have to buy filters. MASON was very friendly with a great personality. He was very knowledgeable. Mason had originally came to rejuvenate my ac units. It turned out that my AC units were on there way out. I had the option to have them rebuilt or replaced. I just purchased 2 new units. They have a plan level for everyone. Mason even helped me complete my financing paperwork. 8 am this morning TAYLOR and ANTHONY came to install the new units. They were here 10 1/2 hours. Taylor and Anthony were amazing. These Goettl technicians work so hard. If I had to walk up and down my stairs as many times as they did while carrying all that equipment, I'd have passed out. KEN in the office is the man that holds it all together. Don't be fooled by all the HVAC commercials and ads. Go with Goettl. If I didn't have confidence in Goettl I wouldn't have spent $60,000 (1/2 cash and financed the rest) on new AC units and a water softener.

Caleb was very professional, respectful, and an excellent Goettle employee when he arrived at our home for heating system repair issues that we had encountered. He knew what he was doing and got straight to making sure everything worked for us. Would recommend him to anyone!!

Myles was soooooo helpful as a professional in reviewing my issues snd questions. He was very detailed about what he was doing, showing me photos of various parts of my cooling system. This was very useful and helped me to make decisions about what was needed work. . Great combination of a professional and personal approach. He gave me confidence and truly represented Goettle as a caring and knowledgeable professional.

I want to recognize Andrew for the outstanding service he provided during my recent AC appointment. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. What I appreciated most was the time he took to educate me about my HVAC system, explain how it operates, and provide practical maintenance tips to help keep it running efficiently. Andrew was patient with my questions and made sure I understood everything without feeling rushed. His honesty, expertise, and willingness to share his knowledge gave me confidence in both my system and the service being provided. Because of the positive experience and trust he established, I would like to request Andrew for any future HVAC service visits. I felt completely comfortable working with him and would prefer that he be my technician going forward whenever possible. Thank you, Andrew, for your exceptional customer service, professionalism, and commitment to helping homeowners better understand and care for their systems.

I needed service for my water heater after an inspector for the sale of my home found what appeared to be a leak. My service was scheduled very rapidly and the service person that came out was Deonte Wilson. He was very courteous, professional and efficient. He checked both water heaters. He went up in the attic and checked for leaks. He did everything that anyone could ever expect to be done, and he found that the overflow tanks were failing. I asked him to do an estimate which he did right away. He did not have the replacement tanks on his vehicle so he had to go and pick them up. He came back and installed them and wrote up a receipt to show everything that he did with pictures of before and after for me to give to the inspection team for my house closing. I couldn’t have asked for a better service person to take care of the issue. I would recommend ghetto and especially Deonte Wilson anytime for a project that you may need help with kudos to Deonte. Thank you so very much for professional and courteous service.

Erick was amazing!! Very polite and knowledgeable! He explained everything perfectly and was very thorough!! Such a great professional! A tremendous asset to your company!!!

Cade Rogers came out to assist us with a plumbing issue and was fantastic. Very professional and was able to help us out. We are very appreciative of his time and assistance. Thanks Cade!

Owen came out on my Routine air-conditioning maintenance and identified some problems with some arching and a leak and he was able to replace my capacitor and add more Freon to my unit. Owen was very thorough and explaining what the concerns were and showing me photos and it was very personable impatient! I appreciated his service and my air conditioner is running better than ever.

Excellent as always. My family's go to company for home repairs. Dylan was an expert. Spoke truthfully and honest. No hard sell. In fact he said my AC was running great and offered advice on ways to keep it that way and to upgrade it in the future. They are number one for HVAC and plumbing.

Kevin u did a great job. We'll informed, very knowledgeable. The installation crew, Kevin and Natalie, did an excellent job on the HVAC installation.

Tyler B. was courteous and patiently explained work done and preventive maintenance. He delivered our Sadie Club bi-annual AC maintenance. Also, Tyler B. installed a surge protector at my request. Solid work -- very professional demeanor.

Our service technician, Brian, checked our units during our yearly maintenance check and provided thorough information on the current status of each unit. He was very professional, showed us pictures of what he found and corrected, and updated us on a previous work order. Great experience!

Mr Billy and Gonzo are the example of why I chose your Goettl. He explained the mtnc service provided and how it all worked out, was thorough and gave me options on other items he noticed ( like insulation) so I could see what worked best He engendered trust and confidence on what solutions he discussed

Joe came to my home for plumbing inspection, but provided a lot more. He drained our hot water heater, tested our water and provide key information about softeners/refiner and the benefit to our plumbing. He was friendly, professional and very knowledgable. He was on time and provided fast professional service. I give him 5 stars.

Erick Calderon came to perform my HVAC maintenance and was very informative, personable, and professional. He took the time to explain exactly what was going on with my system, why it was happening, and all the options available to me. I really appreciate his service. Thanks, Erick!

Robert was great. He showed up on time, early actually. He is very knowledgeable and forthcoming with information. He explained everything in detail. He is most definitely an asset to your company and a great representative.

Matthew came for an annual check up on our air conditioning system. Matthew epitomized Goettl’s “we do things the right way.” He showed up on time, and spent 1 1/2 hours inspecting all aspects of the system. He then reviewed with me all of the photos and data to understand the state of our system and gave me options for improved system care. I highly recommend this personable and professional technician as I will be requesting him in the future.

Joe came to our home for an estimate for water purification. He was very informative and thorough and answered all questions. He even provided more information about the state of our water heater and gave great advice. And he gave flashlights to both my kids and was overall very personable and friendly.

Jasmine was amazing in describing what was needed for my plumbing service. She was very knowledgeable and very professional. Would recommend goettl and her to anyone

Ryan was professional, courteous, and knowledgeable. I made a choice to get 2 toilets replaced as my best decision, based on the fact that I trust Ryan . Thank you- Kristy Cordero

We recently had both of our AC units replaced, and the experience was fantastic from start to finish. The team was friendly, professional, and made the whole process quick and easy. They were in and out efficiently while still doing quality work and answering all of our questions. The extra touch that really stood out was when one of the technicians gave my son a little stuffed dog. He's been carrying it around and cuddling it all night! Such a thoughtful gesture that meant a lot to our family. Great service, great people, and excellent workmanship. Highly recommend!

Kellen was very friendly and professional! Walked us through the rejuvenation process and was transparent about the condition of our unit and recommendations to improve the longevity of the unit.

The Goettl team was a pleasure to work with. Everyone I came in contact with was professional and very pleasant. They were able to diagnose and repair my HVAC issue quickly and efficiently. I really appreciate the way they do business and communicate with customers. I will definitely use them again in the future.

Clayton and Joseph were excellent. I particularly loved their patience with my many questions. I was also able to take advantage of the membership program which I think will be a great upgrade since I’m disabled. I look forward to reaching out to you in the future.

Great HVAC inspection and repair by my Technician Hector, he is very Knowledgeable about the system and was very professional! Send him my way next time!!

Ashton Showed up on time which is huge for our household with nap times. Very professional and communicated everything with us. Didn’t try to over sell services when asked about them.

Manny, Joshua & Art did an exceptional and professional job installing our new Daikun-Amana HVAC unit. Thank you gents for going above and beyond and staying in constant communication with me during install.

Kory came by did a thorough inspection and took photos of all the conditions on my system. Got a quote and the work scheduled in the same visit. Highly recommend.

Angel San Juan did an excellent job. He was very knowledgeable and explained things very clearly. He was very polite and friendly and instilled trust. Manager Colby also was extremely helpful guiding me through a purchase decision and cost savings.

Kevin was very professional, knowledgeable and courteous. He went out of his way to detail what was acceptable and what could be improved. He took additional photos of our rooftop solar panels to assist us. We definitely recommend Kevin for future client services.

Team was courteous and kept in touch with me as needed throughout the process. The technician repaired the unit at a fair price and explained everything that needed to be completed. We were back up and running same day.

Called Goettl @ 12:05pm. Appointment was scheduled between 12 & 2pm. Armando called at about 12:30p saying he was on his way. He stated about 30min until arrival. He arrived at 12:50p. He was quick to induce himself and get right into the investigation. He pointed out exactly what he found & explained repair costs. He demonstrated his monitoring app and findings there. Armando finished the repair at approximately 1:45pm. He worked very efficiently, plus did not mind questions. Armando, through Goettl, did an excellent job. I know I'll use Goettl again, asking for Armando. Thanks for the great Job done, Armando!

06/03 Christian Acosta came today to do HVAC maintenance. He arrived on time and clearly explained what services he would review today. He did an excellent job. Thank you Water heater checked by Technician, Jerry. He was very thorough and explained everything. Feel confident that he did a great job. 0/25 - Abdiel Chavez was here today and did an excellent and thorough job in checking our Ac getting ready for hot days Thank you

Daniel & Nate did an amazing job! Worked quickly, focused on needs and helped ensure our plumbing was operating efficiently and effectively. Very personable folks as well!

Goettl always sends good people to my home. This time they excelled with SAMMY!! He was a blessing, helping me with e-mails and phone problems.. 😬 Getting ready for a $$$ fix, he and Nick were careful to explain all my options and get financial support! Thank you Sammy!

Richard was very professional, answered questions that I had and explained things if I didn’t understand. Showed me what he had to replace and why. I am very pleased with Goettl and would recommend them to anyone who needs a/c or plumbing needs.

Richard W. Was professional and informative with our plumbing inspection. He found an old and useless part and replaced the valve. He also worked on a shower drain and was diligent and thorough.

Billy is a solid professional set out to ensure he is thorough in his AC service and polite along the way. He explained what he found, offered recommendations to improve the overall performance of my AC unit and went the extra mile to complete the work beyond normal work hours. He returned today to do a thorough cleaning of the inside unit and once again, did an excellent service. I recommend Goettl for your Air Conditioning service needs. UPDATE June 3, 2026 Jehad was sent to my home to inspect the air ducts for a cleaning service. He went beyond and performed an inspection of my insulation and ducts to ensure I am getting full benefit from my AC unit that is a few months old. The pictures and video he shared showed me the insulation was in desperate need of attention. He was very thorough and respectful, which is greatly appreciated! 5 star rating all around for this young man. Another winner of the AC team at Goettl!

Kellen came today to do our maintenance service on our ac. He was extremely polite and well mannered. He was efficient and kept all work areas clean and wore booties inside my home. Kellen was knowledgeable about our system and maintenance needs. I highly recommend Goettl and specifically Kellen.

Jarod was an amazing resource for our AC and HVAC needs. He was able to quickly pinpoint some key issues, helped us troubleshoot concerns, and even looked over our house inspection to determine the areas of which the previous owner may have had awareness or work done in the past. Jarod recommended a great new HVAC system, and now we are in the process of getting an upgrade to get ahead of the hot Texas summers. On top of all of that, Jarod was kind, considerate, knowledgeable, and had a lovely and easy-going personality, the type of employee that gives Goettl a great reputation! Would recommend Goettl for anyone’s HVAC and AC needs.

I cannot say enough about the absolute phenomenal quality of service that I received from Goettl representative Daniel Castillo. This company representatives continue to absolutely amaze me. Daniel conducted the annual inspection on our AC unit. He checked the filters, my IFlow to ensure the functionality of the equipment. Washed the debris on the outside unit to ensure it was free from debris. Daniel also checked ducts, the placement of the water sensors, vents, and even offered another upgraded system that only required six months replacement verses the three months system we have in place and he checked the digital thermostat. He checked the placement of the water sensors in every area I the house. He checked every nook and cranny and I tell you, Goettl AC plumbing provides the same quantity service since we've had this unit installed a year ago, every time they've visited our home .This is the second time that Daniel has been to our home and he provided the same top notch out brief THEN and NOW. The out brief was so detailed until it's much two lengthy to go into detail. As a former Contracting Officer, for the government, I can tell you that "he knows his stuff"! Daniel also inspected my other AC unit and provided me a digital report as well. This unit is from another General Contractor AC and Plumbing company that's no match to Goettl quality service. They treat you like family... Like they're taken ownership of our home and they're standing watch over it for you. Now, that's a company I want watching over my home. Thank you so much Goettl!