25C Eligible Systems
If you’re considering home upgrades, it’s a great opportunity to take advantage of 25C tax incentives. With this program, you can upgrade your HVAC and other systems with a financial boost on your taxes.
However, 25C eligibility and applicable systems can vary. Here’s everything you need to know to plan for energy-efficiency upgrades to take advantage of 25C.
What Is the 25C Tax Credit?
The 25C tax credit is a means for the federal government to incentivize energy efficiency by offering tax credits for installing qualifying upgrades in your home. While your specific tax credit can vary, 25C offers as much as $3,200 in a single tax year.
Fast Facts about 25C
Eligibility
25C tax credits apply to your primary residence, not additional properties you don’t live in, like rentals or vacation homes. However, there are tax credits available for certain improvements for second homes.
Also, keep in mind that you’re only eligible for a tax credit if you have tax liability – meaning you owe taxes at the end of the year. If you don’t owe anything, you won’t have money added to your tax refund.
The eligible upgrades include:
Air Conditioning
- 30 % of the project cost up to $600 maximum
- Split systems must be ENERGY STAR® certified with SEER2≥ 16
- Packaged systems must be ENERGY STAR® certified with SEER2 ≥ 15.2, EER2 ≥ 11.5
Heat Pump
Heat pumps are a leading way to heat and cool your home more efficiently. Instead of burning fuel to generate heat, heat pumps transfer heat energy in either direction to provide cooling or heating in all seasons.
Appliances like heat pumps are ranked according to CEE tiers. Higher tiers represent higher levels of efficiency. Air source heat pump efficiency is measured in Heating Seasonal Performance Factor (HSPF), which is the heat output divided by the electricity used over the heating season (BTUs per watt-hour).
Electric or natural gas heat pumps may be eligible for up to $2,000, but they must meet the highest efficiency standards available at the time you claim the credit. This typically means ENERGY STAR® appliances with CEE tiers of 1, 2, or 3.
- Air source heat pumps have additional requirements:
- 30% of the project cost, up to $2,000 maximum
- Ducted split systems must be ENERGY STAR® certified with HSPF ≥ 7.8, SEER2 ≥ 15.2, EER2 ≥11.7
- Packaged systems must be ENERGY STAR® certified with SEER2 ≥ 15.2, EER2 ≥ 11.5
- Ductless mini-split (non-ducted) systems must be ENERGY STAR® certified with SEER2 ≥ 16, EER2 ≥ 12, HSPF2 ≥9
Insulation and Air Sealing
Insulation and air sealing, otherwise known as weatherization, prevent heating and cooling loss from leaks. You may be able to claim credit for weatherization materials like:
- Insulation batts
- Blow-in insulation fibers
- Rolls of insulation
- Expanding spray foam insulation
- Rigid boards of insulation
- Foam-in-place insulation
- Specialized caulk, tape, foam, and sealants
All weatherization supplies must meet the Department of Energy’s recommended R-values for your climate zone to qualify for a tax credit.
Water Heaters
To qualify for a tax credit, all weatherization supplies must meet the Department of Energy’s recommended R-values for your climate zone. Heat pump water heaters also qualify for an increased annual credit limit of $2,000.
Testimonials
What Our Customers Say About Us
Jami Avena
2 days ago
The techs were very helpful, courteous and let me know what they were doing as they went along. Took before and after pictures. We have used Goettle for years and they have always been exceptional. Great Company.
Ryan Smith
2 days ago
Hunter came out right away and helped us out to cool the house in very little time. Very professional and made sure everything was good and in order
Jennifer Graham
2 days ago
Dusty was amazing! Very kind, funny, knowledgeable and professional. Thank you for fixing our AC in June!!!!
Shawnee Johnson
2 days ago
Dusty is fantastic! My A/C is working great!
Stevelyn Jones
2 days ago
Kellen and Damian we’re very knowledgeable and very Pleasant to deal with thank you Goettl once again for a wonderful service
Tony King
3 days ago
Anthony Anderson came to service our air conditioning units and took care of everything needed in a meticulous way. Very friendly, clean working. Great experience again.
Mickey B
3 days ago
Customer service left something to be desired when making a non emergency appointment. Plumber came out and price was double what was expected comparing job priced in SF.
Sierra Samp
3 days ago
Conner came in to do a flood prevention inspection and flushed out my water heater. He was very professional, kind, and knowledgeable. He is definitely a great worker for Goettl!
Peggy Swan
3 days ago
Bryce drained our water heater and inspected all my plumbing fixtures even went under the house he was very professional and friendly
He did a great job for us
He did a great job for us
terry cardenas
4 days ago
Really impressed with the thorough work diagnosing my AC. Kory did an amazing job. I will request him in the future.
Julie Hill
4 days ago
The office staff was so professional and helpful. The technician Daniel M was amazing. He worked so hard to get the job done at the least price he could. He kept me informed every step of the way and offered great suggestions and advice. Definitely ask for Daniel and he will take care of your plumbing needs.
melanie hamberg
5 days ago
I would not recommend Goettl based on my experience.
I purchased their top-tier 4-star, two-stage system on June 13, 2026 after being advised that repairing my 11-year-old unit wasn't worthwhile. The system was installed the same day, but it failed within 24 hours.
Since installation, we've had six service calls. Different technicians have blamed low refrigerant, a frozen coil, zoning, a failed TXV valve, and a control board issue. Parts have been replaced, refrigerant has been added twice, yet the system still shuts down or fails to cool our home reliably. Despite repeatedly stating the unit was "working at 100%," it continued to malfunction.
The most frustrating part has been the lack of accountability. When I asked why a brand-new system was already low on refrigerant and requested a leak test, I was told one wasn't necessary. The technician then left without repairing the system after saying our conversation was "verbally abusive," even though no profanity or personal insults were used. He also left my attic access panel damaged.
We've missed two days of work, had to leave our home because of the heat, and spent nights sleeping in our toy hauler. Management has offered no meaningful resolution beyond continuing to troubleshoot with the manufacturer.
A brand-new HVAC system should not require this many service calls in its first two weeks. If you're looking for a reliable installation and responsive customer service, I'd recommend looking elsewhere.
I purchased their top-tier 4-star, two-stage system on June 13, 2026 after being advised that repairing my 11-year-old unit wasn't worthwhile. The system was installed the same day, but it failed within 24 hours.
Since installation, we've had six service calls. Different technicians have blamed low refrigerant, a frozen coil, zoning, a failed TXV valve, and a control board issue. Parts have been replaced, refrigerant has been added twice, yet the system still shuts down or fails to cool our home reliably. Despite repeatedly stating the unit was "working at 100%," it continued to malfunction.
The most frustrating part has been the lack of accountability. When I asked why a brand-new system was already low on refrigerant and requested a leak test, I was told one wasn't necessary. The technician then left without repairing the system after saying our conversation was "verbally abusive," even though no profanity or personal insults were used. He also left my attic access panel damaged.
We've missed two days of work, had to leave our home because of the heat, and spent nights sleeping in our toy hauler. Management has offered no meaningful resolution beyond continuing to troubleshoot with the manufacturer.
A brand-new HVAC system should not require this many service calls in its first two weeks. If you're looking for a reliable installation and responsive customer service, I'd recommend looking elsewhere.
Aubrey
5 days ago
Jarrett was an incredibly kind employee in a time of need when my inside house reached extreme temperatures. Prompt, communicative, and took the time to listen to what I assumed the problems were. Thanks to him my dogs and I will be sleeping comfortably and safely. Goettl will forever be my go to from now on. Thank you so much!
Geraldo Pesqueira
5 days ago
I had an awesome customer service experience with Ashton. He is someone you can tell that has passion about his career as I do. I have an aviation career so it's good to see someone who cares about the quality of work they put forward. I was trying to pursuade him into aviation in all honesty because we need kids like that in our field. He was knowledgeable, honest and helpful. You guys better treat him right because we will gladly steal him and show him what working on Aircraft is all about! Thanks again Ashton I appreciate you bud!
Raquel Leiva
5 days ago
My downstairs AC unit kept shutting off repeatedly and I had to keep suctioning the condensation line with my shop vac just to get it running again. Earlier this week, I called another highly rated company out. They came, did essentially the exact same thing I had already been doing myself, blew into the pipe, said because it was bubbling it wasn’t clogged, and left. Even after I explained that there had to be a bigger issue or a better solution than me having to shop vac the line every few days, they offered me a $1,600 estimate for a condensation pump. Hard pass.
After continuing to deal with the same issue all week and having to suction the line multiple more times, I decided to call Goettl. They had Alex Nelson at my house within 2–3 hours, and the difference in service was immediately noticeable. Unlike the previous company, Alex actually seemed knowledgeable and thorough. He quickly identified that my line was severely clogged, drained both of my units, tested everything both inside and outside, and stayed to make sure the AC continued running properly before leaving.
I’m extremely pleased with the fast response time, professionalism, and the fact that Alex actually took the time to diagnose and fix the real problem instead of offering an expensive, unnecessary solution.
After continuing to deal with the same issue all week and having to suction the line multiple more times, I decided to call Goettl. They had Alex Nelson at my house within 2–3 hours, and the difference in service was immediately noticeable. Unlike the previous company, Alex actually seemed knowledgeable and thorough. He quickly identified that my line was severely clogged, drained both of my units, tested everything both inside and outside, and stayed to make sure the AC continued running properly before leaving.
I’m extremely pleased with the fast response time, professionalism, and the fact that Alex actually took the time to diagnose and fix the real problem instead of offering an expensive, unnecessary solution.
Zachary Smith
5 days ago
Junior's service was great and he went above and beyond to help out with the leak problem in my home!
Jokes DaMac
5 days ago
Nicole Abram
5 days ago
Goettle to the rescue again. My hot water heater burst and they were here within 2 hours and had a new hot water heater installed before dinner. At one point there were 3 Goettle trucks in front of my house with all the teams. Joe was a true asset and I am grateful for his help.
Ana Ruiz
5 days ago
Great experience made the process super easy from consultation to installation within 24hrs. Very friendly and knowledgeable staff.
Tacha J
5 days ago
They responded very quickly and got my AC working again and the technician was very professional.
Annette Manlapaz
5 days ago
Richard took his time and explain everything before he started his work and throughout. Very friendly! Will definitely recommend!
Karlin M.
5 days ago
Blair was amazing
Danny Felix
6 days ago
Kellen was very professional and knowledgeable. Helped out very much+
Ted McCaughey
6 days ago
Bill Miller
6 days ago
Had an issue that turned out to be more of a plumbing issue than HVAC, but took advantage of spring inspection and found some things that needed attention. Happy with the interaction and would recommend.
Jeff Deming
6 days ago
Andrew G. came out today and did a fantastic job. He was incredibly professional and walked me through all the digital diagnostic readings step-by-step so I knew exactly what was going on with my system. Truly an honest, top-tier technician. Thank you again!
Kathleen Seymour
6 days ago
Timothy and the Geottl management is the main reason I went with the company. They were transparent in all aspects of the decision process and helped me make the right choice for a new air conditioner for my home. They gave me several options and explained each one thoroughly. I recommend them to anyone facing an air conditioner replacement or repair.
Manny Zepeda
6 days ago
Tyrell was extremely professional. He focused on getting the job done the right way no Shortcuts just doing the job right the first time around. Along the way, he helped educate me a little bit more about my AC unit and had the best take care of it.
Rex Henderson
6 days ago
I can’t even give these guys one star. I have been on their maintenance plan for a couple of years and all they want to do is come out and upsell me. I had my water heater Stop working and they came out and quoted me $6200 to change it. This is a $600 water heater and even with all the parts that you can change on it would not be $1000. This company is in it for the rip off not to try to help. I would not recommend these guys do anything for you?
Donna Milsner
6 days ago
Maintenance on furnace and Air conditioning.. Chris was great! Professional.. explained his findings, how to fix it. He was great. I’m very satisfied with my first visit. Thank you.
Aaron Henderson
6 days ago
Very cool young man that enjoys his job..
Tracy Jardine
6 days ago
Not a well run company and will take your money, regardless if they service you or not. Needed to dispute charges for a no show appointment. Earlier in the month we scheduled for someone to come out and check on our A/C and see if a tune up was needed. They confirmed a 3 hour window during the day and it already passed that time we were given. That was the first frustration as we had to wait around with NO updates given if someone was coming still or running late - so we called to cancel. The person we spoke to said no problem that they will reverse the charge (yes they already charged us in advance). A week later we noticed that the charge was in fact not reversed and we were fully charged with the full amount. Ridiculous!! We called again, and this time we were told that they needed to reach out to the 'sales manager' to get it reversed/refunded. Yet another week passes by and no changes to the charge, still there. We called again one last time and was told the information was going to be passed along (what?). Now here we are 3 weeks later disputing with our credit card company. Worst service and these guys will take your money no matter what. Looking at the other reviews, they seem to want to milk people for unnecessary services as well. Beware, I do not recommend. What a waste of time and so far, money as well.
Linda Streich
6 days ago
Kris is one of the better technicians that I have ever experienced in all of my years and I highly recommend him and this company. They are so efficient respectful, and would happily have them come back again.
Maged Mohamed
6 days ago
joe came in and figured out what other companies couldnt goettl is the best
Bobbi Rose Kirkpatrick
6 days ago
Brian came out and serviced my AC unit. He checked everything out and he explained everything. Ty
Jeff Bates
6 days ago
Daniel R was very helpful and professional
Clifton McMullen
7 days ago
I needed a new water heater and the gentleman, Josh, who came out for inspection got me a really good deal. He quickly sent Alek out to remove the old one and install the new one. Alek was also awesome. My family and I greatly appreciate Goettl for doing this for us. Will use them again for other needs. Thanks Josh and Alek!!
Cathren Stewart
1 week ago
I have been using Goettl A/C and heating now for a few years now, and have been very please with their professionalism. They truly care about the customer and that's rare these days. My water softener went out and needed to be replaced, and Brent the plumber came out and helped me choose the correct softener for my home needs. There are several factors to consider in this kind of decision, but Brent made it very clear. Then Elias and Austin showed up a few days later to install the new softener. Wow!! What a great job they did. Benjamin their manager also assisted me in in helping me finance my unit at 0% APR!! This was awesome and much appreciated! Thank you Team Goettl for having the customer as PRIORITY ONE!! As a side note, I also love their service payment plan. Talk about making things easy!! A lot of perks come with that program. Goettle is the clear winner in my book!!!
Cathy Overton-Mays
1 week ago
Mercedes was professional and provided excellent customer service.
Patrice Tuttle
1 week ago
Brent and Zach were both fantastic! They were both very knowledgeable and friendly. They gave us lots of information on our new water softener and refiner. Very pleased and will definitely be recommending them!
Kim Ehardt
1 week ago
Have had great experiences with this company over the past 10 years. I manage multiple rental properties & I know that I can rely on Goettl to give me a fair & reasonable assessment, and they are always generous with pricing.
Most recently, I worked with Ben & Kevin to fix a system that went out right as summer is heating up (yarg!). As always, the support was reliable, honest, and more than fair.
Thank you so much for being a company that I can trust! Your customer service is exceptional and it goes a long ways.
Thank you
Most recently, I worked with Ben & Kevin to fix a system that went out right as summer is heating up (yarg!). As always, the support was reliable, honest, and more than fair.
Thank you so much for being a company that I can trust! Your customer service is exceptional and it goes a long ways.
Thank you
Big Reg
1 week ago
Complete system install. Condensor/compressor, evaporator coil, and furnace. Not cheap,(got similar/ same quotes from smaller companies)but quality. This is my forever home so. I wanted it done right with quality components. And Goettl did that. Shot out to Cipriano for an outstanding job. And his partner Carlos. Very satified.
David Hill
1 week ago
The technician ( Keifton) is very knowable about my hvac system. He explained the problem in laymen terms for easier understanding on my part.
Clint Long
1 week ago
I’ve been using Goettl for several years for A/C & plumbing maintenance and repairs. Their technicians are always professional, courteous, efficient, and friendly. They’ve earned my business for several more years to come. 👍🏻👍🏻
Gus Kyriacou
1 week ago
Excellent customer service
Rodger Fickel
1 week ago
Alex was awesome, he explained everything and then some.
David Landrith
1 week ago
Goettl Air Conditioning and Plumbing is top notch. They were quick to respond to my plumbing needs and communicated with me in a clear and consistent manner. Josh gave us a thorough analysis of what needed to be done. Later that same day Alek performed all the repairs flawlessly. It was a big job. I highly recommend Goettl for their impeccable professionalism and quality workmanship.
RONALD WATTS
1 week ago
He did a great job and cleaned up the area nice thank you
earl rogers
1 week ago
Great service. Jeremy was great. Answered all my questions. Found the problem quickly. He was very knowledgeable. GOETTL is great too. Came out same day I called them. On Sunday too. Will use them again. Looked up price of part they installed. Price of part part and what they charged. Wow.
Melissa Matias
1 week ago
Hector from Goettl Air Conditioning and Plumbing provided an outstanding service experience. He was extremely professional, knowledgeable, and took the time to thoroughly explain everything about my HVAC system in a way that was easy to understand. I never felt rushed, and he made sure all of my questions were answered.
What really stood out was Hector’s friendly personality and genuine commitment to helping me make informed decisions. He also shared several helpful maintenance tips and best practices to help extend the longevity and efficiency of my AC equipment, which I greatly appreciated.
It’s refreshing to work with someone who is not only highly skilled but also courteous and customer-focused. Hector’s attention to detail and dedication to excellent service made this a great experience from start to finish. I highly recommend Hector and Goettl for anyone needing HVAC or plumbing services.
What really stood out was Hector’s friendly personality and genuine commitment to helping me make informed decisions. He also shared several helpful maintenance tips and best practices to help extend the longevity and efficiency of my AC equipment, which I greatly appreciated.
It’s refreshing to work with someone who is not only highly skilled but also courteous and customer-focused. Hector’s attention to detail and dedication to excellent service made this a great experience from start to finish. I highly recommend Hector and Goettl for anyone needing HVAC or plumbing services.
Lisa Viesselmann
1 week ago
Follow up: There was a small leak in one of the copper fittings in my new water softener install, but I called Goettl on a Sunday and Jeran was able to come back the next day and fix the leak at no cost. He also replaced the bathroom faucets at the same time and saved us both a separate appointment!
Caelin did a thorough inspection and was very helpful in going over information on repairs.
Caelin did a thorough inspection and was very helpful in going over information on repairs.
Charles George
1 week ago
tylaster tlaster1980
1 week ago
Priscilla Stubbins
2 weeks ago
Ian Locke
2 weeks ago
Jay Perez
2 weeks ago
Dylan was great and went above and beyond on our service today. Showed a great amount of experience and both recommended and performed repairs flawlessly.
Catherine Hildebrand
2 weeks ago
Daniel was very personable, explained everything to me in a concise manner. Daniel was also very professional yet made me feel comfortable through the process. I don’t like strangers in my home but he put me at ease immediately. I appreciate the care he took helping me with this very frustrating issue.
griffyar
2 weeks ago
What a great experience! Anthony showed up, quickly pinpointed the problem, and walked us through multiple options — from a quick fix to the more thorough solution that would get everything running smoothly for the long haul. We really appreciated his expertise, patience, and willingness to explain everything along the way.
Jim Prosser
2 weeks ago
Anthony arrived in the window that was good. He was knowledgeable, efficient, and personable. I enjoyed the time he spent here.
Becky Kenitzki
2 weeks ago
A few nights ago, I came home to a lake. Stevo from Goettl came to assess the situation. Part of my pipe rotted, causing the lake in my bathroom. Stevo was professional, timely, and repaired everything beautifully. Thanks, Goettl!
Julius Eason
2 weeks ago
Alex Nelson gave us fantastic service when he came to check on our A/C, and I’ll definitely recommend their services.
Sheldon Allred
2 weeks ago
As always- your team did a great job today. Very professional. Thank you.
Kitty Zlomke
2 weeks ago
This place is awful!!!
It took 3, THREE plumbers to figure out how to install a piece of plastic in between the pipes, the first guy pretended he installed it. They insisted on replacing my faucet even though it was fine, but I thought fine whatever they promised a comparable one. It's not comparable. Ours was a nice brushed nickel with no magnet pieces. Theirs is a piece of crap where the handle has already fallen off!!
And that's just the plumbing!
For air conditioning they were supposed to be out between 2pm and 4pm, the guy wasn't going to be here until past 6 pm, and they wouldn't reschedule until I explained that it was past 6 pm, and I have to be up at 4 am.
Then when you call, you get AI instead of a real person.
This company is the worst I've ever dealt with and they pretend to be the best and overcharge. They pretend to give you discounts but we all know the discounts are fake as they make up the prices themselves.
I'll never use them again!
It took 3, THREE plumbers to figure out how to install a piece of plastic in between the pipes, the first guy pretended he installed it. They insisted on replacing my faucet even though it was fine, but I thought fine whatever they promised a comparable one. It's not comparable. Ours was a nice brushed nickel with no magnet pieces. Theirs is a piece of crap where the handle has already fallen off!!
And that's just the plumbing!
For air conditioning they were supposed to be out between 2pm and 4pm, the guy wasn't going to be here until past 6 pm, and they wouldn't reschedule until I explained that it was past 6 pm, and I have to be up at 4 am.
Then when you call, you get AI instead of a real person.
This company is the worst I've ever dealt with and they pretend to be the best and overcharge. They pretend to give you discounts but we all know the discounts are fake as they make up the prices themselves.
I'll never use them again!
Rich Hicks
2 weeks ago
Kellen and Eric were AWESOME
Quentin Harris
2 weeks ago
Frank P was awesome! A+++++++
Nancy Miller
2 weeks ago
Bobby and Kevin are great! Very informative and knowledgeable.
Monica Bobbit
2 weeks ago
This company gave excellent customer service. Our AC was repaired in less than 30 minutes. Our technician was very knowledgeable and honest about all the possibilities that could occur. We are extremely grateful.
Johanna Hernandez
2 weeks ago
Received a diagnostic for AC unit, Christian was helpful in finding solutions.
Michael McGovern
2 weeks ago
Both technicians were amazing.
Jon Rodriguez
2 weeks ago
Breon was very courteous and professional. He was efficient and goal driven. After the work was done he took time to explain his findings and offer additional solutions to maintain our system. An excellent experience 👍👍
David Keith
2 weeks ago
Robert and Tina were great, professional, polite friendly and honest. The both did a terrific job.
Val Thames
2 weeks ago
I had an unexpected issue arise with my A/C system today. Mr. Jorge G was very respectful and took the time to inform me of what steps were needed to get it back to working order. Jorge was able to get the parts needed. It was such a positive experience. I am so grateful that Jorge was able to get my A/C system back to optimal levels. Thank you so much! June 2026
I recently had some ductwork installed at my residence and noticed I needed some repair to the attic entry and ceiling. Steve M. at Goettl was great! He made all necessary repairs and adjustments. He wasn't quite satisfied and asked if he could come back. Steve M. wanted to make additional adjustments, making sure the repair was done properly, to his and Goettl's standards. I was very happy with the work completed by Steve M. Thank you so much!
I recently had some ductwork installed at my residence and noticed I needed some repair to the attic entry and ceiling. Steve M. at Goettl was great! He made all necessary repairs and adjustments. He wasn't quite satisfied and asked if he could come back. Steve M. wanted to make additional adjustments, making sure the repair was done properly, to his and Goettl's standards. I was very happy with the work completed by Steve M. Thank you so much!
M'Jipa Rosendary
2 weeks ago
My technician, Richard Wenzlaff, completed my hot water heater service with thoroughness and clarity. He explained future considerations and offered a recommendation that proved to be the right call for my system. Thank you, Goettl — and especially you, Richard. A satisfied customer.
L Robinette
2 weeks ago
Erick is amazing! He is true professional. Took time to explain all our questions. Excellent work. Highly recommend!
Luis Batiza
2 weeks ago
Great service and communication. Thanks!!
Kathy Garrett
2 weeks ago
Frank P did a great job on our HVAC rejuvenation. He took his time and was very conscientious about explaining his recommendations. Very trustworthy.
Teresa Martinez
2 weeks ago
I'm very pleased with all servicemen involved.
The day they arrived to inspect my a/c unit, they were very thorough & explained everything very clearly. Up to the day of installation.
They arrived on time and the work was completed before the time frame.
They were friendly, professional and clean.
I will recommend to everyone to call Goettl.
The day they arrived to inspect my a/c unit, they were very thorough & explained everything very clearly. Up to the day of installation.
They arrived on time and the work was completed before the time frame.
They were friendly, professional and clean.
I will recommend to everyone to call Goettl.
Joel Henness
2 weeks ago
Annual ac checkup. Great technician, Matthew W, was fantastic! Very helpful, knowledgeable and personable. He showed me some areas that need attention and options to take care of them. Outstanding service across the board...from scheduling through the on-site process. Thanks Matt and Goettl!
Nicole Roman-Gonzales
2 weeks ago
My family and I were burning up as the result of a broken AC unit and it was late at night and Armando came through for us. He was so kind and personable - he quickly diagnosed and fixed the issue so my family and I could finally have a cool house to go to sleep in.
Lyn Racz
2 weeks ago
Good experience with Goettl Plumbing. I had two different water lines break under concrete. Not fun. Goettl was my third and lowest estimate. Julian Bray and Alonzo are smart, professional, polite, and fast. They figured out a way to repair a subterranean driveway leak and lay new pipe to the laundry et al without having to rip and replace any concrete. Not easy solid work. Thank you.
Debb Oliver
2 weeks ago
Alex came out to give us estimates on work to be done before the sale of our home He was professional and very thorough in his examination of the issues and put together a solid quote. And - such a friendly nice guy. Helped me understand things so I was comfortable with the service needs.
lime limeaid
2 weeks ago
Kory was excellent he got the AC running again after a stop. He was knowledgeable and great to work with.
Diane Lewis
2 weeks ago
Stevo was excellent at explaining every step of the processes and discussing all the options.
mrscaramelsundai
2 weeks ago
Technician arrived on time, Camren White was very nice & professional he explained everything in detail. I’ll definitely recommend Goettl to anyone looking to have a tankless water heater installed or a water softening system installed. Goettl went above & beyond my expectations. Thank You Goettle. They are the best so just be mindful they don’t come cheap, kinda expensive but you get what you pay for, definitely worth the money.
C H
2 weeks ago
Momo and Eric did an excellent job. They're very professional, knowledgeable, friendly, and thorough. I understood everything that they were doing because they explained it to me. They cleaned up after themselves. Very very nice young men.
Kendell Stevens
2 weeks ago
Great technicians and great customer service!
Cynthia Mccarter
2 weeks ago
Tempus Fugit66
2 weeks ago
Thank you for the great service....... Jeff was quick, efficient and personable... thanks again !
Dom Suarez
2 weeks ago
Brent was great!! He took care of everything in a timely manner and was very professional.
Karen Dotson
2 weeks ago
Today Alek Delarosa installed 6 new cartridges (hot & cold sides) on 3 bathroom faucets. He also installed a new kitchen sink faucet. He arrived on time and got right to work. After the work was finished, he took time to inspect the work (👍)w/me and share some plumbing tips.
Alek had come the day before only to find that the replacement cartridges I had were incorrect & that the kitchen faucet needed to be rebuilt or replaced. Alek took time to provide me with the information I needed to get the correct cartridges & purchase the new kitchen faucet which he installed today.
This is the second time in the past several months that I’ve used Goettl (previously for sewer repairs). Both experiences exceeded my expectations & I highly recommend this company.
Alek had come the day before only to find that the replacement cartridges I had were incorrect & that the kitchen faucet needed to be rebuilt or replaced. Alek took time to provide me with the information I needed to get the correct cartridges & purchase the new kitchen faucet which he installed today.
This is the second time in the past several months that I’ve used Goettl (previously for sewer repairs). Both experiences exceeded my expectations & I highly recommend this company.
Thomas Ramirez
2 weeks ago
Celeste Elson
2 weeks ago
Stephen was wonderful! Very knowledgeable, friendly and thoughtful. Can't recommend him enough. Thank you for all your time in this heat!
Rocky Bottom
2 weeks ago
Prompt professional and personal!…. Oh, and reasonable priced service….. love them
Connor was great!
Connor was great!
Victoria Miner
2 weeks ago
Jeff was very knowledgeable and helpful by explaining what he was doing, taking pictures for me to see. Did an outstanding job.
Jennifer Mills
2 weeks ago
I had a very quick response time, and my issue was resolved quickly. The technician was very friendly and respectful of my home.
Erik Olson
2 weeks ago
Awesome guy! Trustworthy and helpful!!
Rita Leija
2 weeks ago
Heinz Schöner
2 weeks ago
They came out quickly and were very professional and awesome. Thx so much
Robin Callahan
2 weeks ago
James Gordon Patterson
2 weeks ago
Excellent and fast! Nice guy. Very clear explanations.
Laura Bourgerie
2 weeks ago
Thank you for coming out less than 2 hours of my call. Jarrett was excellent. Explained everything thoroughly AND in terms I could understand. Bonus: he was a nice person, too.
R
2 weeks ago
I was impressed with Judd. He called ahead to let me know he was on his way. He introduced himself when he came to the door. He replaced the valves for the water shut off and the irrigation lines. He explained what he was doing, pointed out the damaged parts and replaced them. After completing the job he took the time to go over what he did and answered my questions before he left. I’m glad my neighbor recommended Goettl.
Gary
2 weeks ago
Great service. Fast install. Very happy
Michael Lazok
2 weeks ago
Goettl has always treated me well. Max Villegas is a great guy and did a great job. I could not recommend Goettl enough. If I could give 100 stars I would.
Steve Wickless
3 weeks ago
Goettl is blessed to have such a great tech as Kory Snider. He went above and beyond for us
Richard Mersiovsky
3 weeks ago
Chris from Goetl came out to service our AC and give us a proposal for repair work on our return air. He was very knowlegable and professional and friendly.
Melody Courtney
3 weeks ago
Frank explained to us what was causing the issue and showed us on the inside unit as well as the outside unit. He educated us on how our system was running and what we could do in order to extend the lifespan. He was very respectful and I appreciate everything he did. We've had unpleasant experiences with companies in the past but we will absolutely be using Goettl in the future!
GRIM REAPER
3 weeks ago
Great communication and they actually took the time to make sure things were done right. They were very knowledgeable and very professional. If I’m going to spend $2500.00, that is what I expect. I had hired Greenwize A/C and plumbing and the owner told me it was my toilet bowl wax rings. The problem still existed. Obviously they did not know what they were doing. I chose Goettl because they’ve been around a long time and are licensed and bonded. I’ve read their reviews and they seemed very reputable. So I decided to hire these guys, and I did not regret it. Thank you to Chris Who came out for the inspection and for Pedro who came out for the service?
Steven Hankins
3 weeks ago
Phenomenal service and technician. Matthew was extremely professional and provided a truly outstanding service. Goettl is our go-to for any HVAC or plumbing needs.
Alberto Barajas
3 weeks ago
Blair was an absolute professional. After years of disconnection due to unknown sources, I have had Goettl service my Furnace in Dec, AC on 6/6 and now my plumbing on 6/11, these 3 technicians have restored my faith back in Goettl.
Chad McGuire
3 weeks ago
Rob is the MAN! Was very polite, well spoken and made our experience comfortable. His demeanor and professionalism is what everyone should be able to experience. Make
Andre Burdette
3 weeks ago
Kellen was great and answered all my questions
Kathryn D'Amora [Substitutes]
3 weeks ago
Very professional employee. Tim listened to what we were looking for and helped us with his suggestions!
Kenneth Heffner
3 weeks ago
Maintenance turned into a deep cleaning…which i knew was gonna happen since my system was 19 years old… Gonzo the technician gave me updates constantly and told me what he was doing and why he was doing it, with pictures … no pressure to buy a new system which i know is in my future…i just said please do what you can to maintain. And he did…. Definitely will use this company again… being a homeowner is tough… maintaining everything costs money…. And you get what you pay for… and i truly believe i got the best service i could get…
Patrick McMurray
3 weeks ago
Geof was absolutely amazing while providing a plumbing service at my house. He took the time to explain what was happening and gave me tips to help prevent it from happening again. Thank you so much Geof.
nicole cudgel
3 weeks ago
Outstanding! Very professional and prompt
Jonathan Schultz
3 weeks ago
Came out amazingly quick, quick easy reset is all was needed. Ran some test and were on their way. Thank you Rodney! Apologies to the person who took my call, I was a little rude, but they remained 100% polite and professional. Thank you again
Bradley DeMark
3 weeks ago
Thanks to Gerardo
Pat Medeiros
3 weeks ago
Very efficient and the young man explained everything and he was very polite. Glad I chose this company.
Rosario Meza
3 weeks ago
Kellen was great fast and efficient. Great customer services.
Carol James
3 weeks ago
Fidel and Isaiah were awesome!! Very professional and polite.
C Michael Jolivet
3 weeks ago
A very personable and professional experience with Troy. I was happy he took time to explain what was being done.
Josh “JW” Warren
3 weeks ago
Setup my appointment at 9:30pm on a Sunday, when our water heater stopped working. They called me the next morning to confirm. They called back a couple hours later to let me know that they had an opening in their schedule and they could send someone earlier. They were there within 30mins. They assessed the situation and recommended that we replace the water heater, which I knew would be the case as it was leaking out the casing. They presented several options from about $3k-$15k installed. We chose to go in the middle. Another technician picked up the parts that they needed and showed up to replace the water heater. It took him a while, but he was professional and and cleaned the area so well, that you couldn't tell he even did anything, except that the water heater was shiny and new.
No one wants to deal with a freak water heater replacement, but if you have to it should be as easy as possible. I think Goettl is a little more expensive than some others, but they work professionally and take care of everything for you.
Update: From my water heater service, I got a free HVAC service. They came and checked the system over, and gave me some recommendations. I ultimately decided not to proceed with the suggestions today, but all service was very professional. They are very respectful of your home, and take a lot of care to not get anything dirty. Again, I would recommend Goettl for fast professional services for your HVAC or plumbing.
No one wants to deal with a freak water heater replacement, but if you have to it should be as easy as possible. I think Goettl is a little more expensive than some others, but they work professionally and take care of everything for you.
Update: From my water heater service, I got a free HVAC service. They came and checked the system over, and gave me some recommendations. I ultimately decided not to proceed with the suggestions today, but all service was very professional. They are very respectful of your home, and take a lot of care to not get anything dirty. Again, I would recommend Goettl for fast professional services for your HVAC or plumbing.
Mark
3 weeks ago
Richard arrived on an emergency call to replace our pressure reducing value since we didn’t have water in the house. He explained what he was going to do, answered our questions, and then he immediately got to work! I was so impressed with his abilities and customer service skills, I signed up for Goettl’s Smart Sadie
Protect membership on the spot. I highly recommend Goettl Air Conditioning & Plumbing. If Richard answers your call, take confidence in knowing you are in good hands.
Protect membership on the spot. I highly recommend Goettl Air Conditioning & Plumbing. If Richard answers your call, take confidence in knowing you are in good hands.
Bruce Hartmann
3 weeks ago
Kory Snider, what a change from the other Goettl personel that ha w come to my home. Very professional, respectful of my home and thoroughly explained the process of temporary repair.
Marsha Nolan
3 weeks ago
Valine was quick and efficient. He let me know what his recommendations were. Great service.
Michael Rae
3 weeks ago
I was having problems with my HVAC and had someone come to look at it, they told me the whole thing needed to be replaced for about $7000. Called another company for a second opinion, the other tech came in looked at it for 30 seconds and diagnosed that the wires were put together wrong. So either the Goettl Tech is a scam artist or incompetent, either way. Never use Goettl
Ellen Barredo
3 weeks ago
PRESLEY was very courteous, kind, patient and most importantly a good listener. He reviewed all the service issues performed.
Joe Camarillo
3 weeks ago
Received great service for plumbing maintenance and water heater check from Daniel Ramirez. He answered all my questions and had great suggestions.
Patrick Boyle
3 weeks ago
This is our second service request that Momo has been the lead on. Both services were to improve our HVAC performance. We cannot express how important it is to have a properly functioning HVAC here in sunny Tucson, but when your here you already knew that. Momo is the man period. Thank you for the great work.
JOHN H
3 weeks ago
Mason did a great job and explained everything very well
Caleb Carl
3 weeks ago
Super fast, super nice guy. Extremely knowledgeable and really easy to talk to. Highly recommend.
Greg Jaworski
3 weeks ago
Myles was thorough and gave me good detail on the current condition of my HVAC and did a thorough cleaning and inspection.
Howard Wotring
3 weeks ago
My air conditioner was not working. I made an appointment with Goettl for 8 am the next morning. By noon my house was cooling down. Great service very friendly, upfront and informative.
Thanks Chris
Thanks Chris
Lisa Reynolds
3 weeks ago
Brent was wonderful! He was very knowledgable and really went above and beyond to look into all the plumbing issues I have and advise me on the best course of action to take. God bless Brent!
T Peart
3 weeks ago
Neil Oliver
3 weeks ago
We had David G. Come over because our AC was not working. He diagnosed the issue quickly, provided a plan, and was able to get the issue fixed today. David G. Was professional, kind, and efficient. I would highly recommend.
Kathryn Plamback
3 weeks ago
Extremely reliable! No fuss about doing warranty work on their installations. We lovelooking being a member of their Sadie maintenance program. We have had very reliable air conditioning & heating for years from Goettl. Now we will upgrade our plumbing with a tankless water heater plus a water softener & filtration system! TY, Joe!
Victor Stephens
3 weeks ago
Jef, was outstanding. Very knowledgable and professional. Great customer service.
Loretta Lozano
3 weeks ago
Exceptional service and work. Jarod went above and beyond to service our problem and get us started with the next step in solving our issue. Bravo 👏 Jarod for all you do and did.
Zella Shigg
3 weeks ago
Tai was informative and made some good recommendations. He did a great job. Water heater flush and kitchen sink replacement.
Thank you Tai
Thank you Tai
Jerry Stoafer
3 weeks ago
Great service and good all around knowledge
Greg Golomb
3 weeks ago
Mason was very knowledgeable and friendly. He did a great job on servicing my units! Recommend 10/10!!!
Joy Mandekic
3 weeks ago
DANIEL ROMERO
3 weeks ago
Very good service, especially the technician, his name is Jose, very professional in general, very good work
Aire Phomsouvanh
3 weeks ago
Just got my AC fixed today and Stacy did a wonderful job making sure I didn’t have to pay an arm and a leg just to keep my family cool definitely recommend you guys are great
Martin Valenzuela
3 weeks ago
Carlin
Brendan Brady
3 weeks ago
Caelin did a great job servicing our plumbing! Very knowledgeable and polite
Paige Gagnon
3 weeks ago
Caelin did an awesome job servicing our plumbing. Very knowledgeable.
Leo Barrera
3 weeks ago
Ashton
Dominique Lowry
4 weeks ago
the level of care given by this company is top of the line! our ac went out sunday night & another company could get us seen thursday, which wasn’t going to be helpful with a 9mo & 3yo. google sent a form and then i wasn’t instantly in communication with a person. by midnight i was scheduled for next day service. before my scheduled time, betty called to see if i was available for an earlier time, ABSOLUTELY! our tech alex nelson was here in 45 minutes. he was able to quickly assess our issue and had everything back to working order by the next hour. had awesome recommendations & explained things thoroughly to my family, while entertaining all the kid questions!
Joel Griffith
4 weeks ago
Thank you Junior and Joseph for looking into my system and recommending a propane tankless water heater, will reach out to you again once I have the propane tank installed!
Jack Tillman
4 weeks ago
A BIG thanks to Lorenzo for providing a needed service call to bring my water heater up to date with a flush and replacement of two safety devices that were non-operable. It was great to find out I did not need to replace my water heater. Lorenzo is professional, timely good to talk with. Great job at explaining the functions and needs of safety features needing to be replaced. "Lorenzo" another asset to the Goettl Staff.
Thanks, Jack
Thanks, Jack
Nicholas Melde
4 weeks ago
Goettl came through in the clutch (on a Sunday!) when our AC went out. Their technician Robert Rodriguez had the parts on hand to get our system blowing cold air again. He was very knowledgeable and took the time to explain the work/repairs that he needed to perform. All for a reasonable, fair price. Will be calling them again for our HVAC maintenance needs as they arise in the future.
Diana Bahamundi
4 weeks ago
Had Jeremy come by today to service my HVAC and I was very impressed with his knowledge, capability to answer my questions and his overall demeanor. Great work and great technician.
Update
Robert w/hvac did an amazing job today. He was very professional and worked diligently throughout his time at my home. Thank you!
Update
Robert w/hvac did an amazing job today. He was very professional and worked diligently throughout his time at my home. Thank you!
Phillip Rodriguez
4 weeks ago
Emilie Lambert
4 weeks ago
Kellen and Damian were great and professional. They fixed my issue and took the time to explain everything to me!
Anthony Porter
4 weeks ago
Arnold did an excellent job and with great detail on my ac unit service. Thank you again
Susan Snyder
4 weeks ago
First of all, the repair technician arrived at my home much sooner than expected … especially because it was an after hours call. I really appreciated that. Joc was professional, courteous, and thorough. After his examination of the leak, it was determined that the problem was more serious than expected. He explained the issue in detail and then reached out to his manager to complete the matter. I would not hesitate to call Goettl in the future for my plumbing and HVAC maintenance and repair needs.
Todd Ervin
4 weeks ago
Lupe, was fantastic and very knowledgeable. He called a head of time to let me know he was on his way. The repair was quick and easy. I highly recommend Lupe to everyone.
J H
4 weeks ago
Desert Fox
4 weeks ago
Quick late night(after 7PM) response for an estimate. Gentlemen was very professional. Jeff the installer came out the next morning, even a few minutes prior to the scheduled time of 9AM. Jeff was polite, professional and did a great job explaining his work and ongoing maintenance. Great job for sure!!
Michael Phillips
4 weeks ago
Andrew was Awesome. Knowledgeable and professional. He took time to explain everything he was doing and went the extra mile to ensure that our two AC units were functioning properly. Luckily Andrew is a dog lover and took the time to meet our 4 dogs and give them time to accept him into the herd. Andrew was upbeat, thorough, knowledgeable, and personable. My experience over the years is Goettl only hires the best.
Natalie Godinez
4 weeks ago
David G . Serviced my AC today. He was not only informative but very well mannered. He made sure that he cleaned up after the repair and assisted me navigate the Goettl app. Great service. Thank you
T Whitley
4 weeks ago
We just had our HVAC maintenance done by Matthew Walsh. Matthew is highly skilled and knowledgeable. He explained how our HVAC functions. With that understanding we can take even better care of our system. Thank you Matthew!
Bryan Harter
4 weeks ago
Chris was great. Communicated when he was going to arrive, arrived on time, was clean and professional, diagnosed, described, and fixed our problem efficiently. He was very friendly and personable.
Jada Elizabeth Rivas
4 weeks ago
Keifton was great! He was very communicative and did a good job! Thanks!
Sarah
4 weeks ago
Anthony did a great AC inspection and caught an issue before the compressor failed. Thanks!
Ethan Nunnery
4 weeks ago
Erick came out today and educated me on my homes hvac system as well as providing top tier service!
Victoria Sanchez
4 weeks ago
Very polite and professional and quick response. Very open to discussion
Dr. E
4 weeks ago
Alex Nelson was a huge help! He immediately identified the problem and made sure it was fixed before he departed. He went above and beyond, even washing the compressor with soap and water. We’ve been Goettl customers for 2 years now, and I can’t imagine having our A/C serviced by anyone else!
Christopher Augello
4 weeks ago
Troy hooked it up and did a great job with my AC. Highly recommended.
Jose Flores
4 weeks ago
Juan Gil
Great service and professional
Great service and professional
Alice YK
4 weeks ago
Daniel Ramirez was very attentive and polite, he answered all my questions, and explained very well with pictures and photos, surely a professional in his field. Goettl has an gem!
Hung Le
4 weeks ago
Brent came into my home for water softer issue. He is very helpful and expert for his service. I really appreciate for all his time today.
Lura Forcha
4 weeks ago
Katina Isaacson
4 weeks ago
We were beyond impressed with the customer service and service we received. We contacted them about our AC needing repaired as we had been unable to troubleshoot the problem. They rearranged their schedule and had a technician to our house in less than an hour. It required extensive testing to figure out the problem. He thought he was going to have to come back the next day to do the repairs as it was late however he was determined to get it running for us that day due to the heat and successfully got our AC running that evening. In addition, the company followed up the next morning to make sure everything was running smoothly! So impressed! Thank you for rescuing us!
Mariah Seydel
4 weeks ago
This company is awesome! Kevin is amazing. Very efficient, respectful, and knowledgeable! Super kind as well!
Avery Humphries
4 weeks ago
Kevin was great and super helpful with our confusing electrical issue and got everything running again. Really appreciate it!
Kathleen Auckly
4 weeks ago
christopher spady
4 weeks ago
Terry Albert
4 weeks ago
Geo Godoy from Goettl did a good job repairing our hot water tank and putting in a RPV balve.
james coppola
4 weeks ago
They gave me a good deal and will install my new air conditioner tomorrow
Loren Maccario
4 weeks ago
My house is a Goettl house. ROBERT B came to replace the hoses on my water softener. Robert was very knowledgeable. He told me that the chlorine in the water damages the water softener. That same day MASON came to install my new water softner. It was a bundle so I was given a free reverse osmosis water filter unit. It's under my sink with its own separate faucet. Its so cool because they connected it to my refrigerator so now I don't have to buy filters. MASON was very friendly with a great personality. He was very knowledgeable. Mason had originally came to rejuvenate my ac units. It turned out that my AC units were on there way out. I had the option to have them rebuilt or replaced. I just purchased 2 new units. They have a plan level for everyone. Mason even helped me complete my financing paperwork.
8 am this morning TAYLOR and ANTHONY came to install the new units. They were here 10 1/2 hours. Taylor and Anthony were amazing. These Goettl technicians work so hard. If I had to walk up and down my stairs as many times as they did while carrying all that equipment, I'd have passed out.
KEN in the office is the man that holds it all together. Don't be fooled by all the HVAC commercials and ads. Go with Goettl. If I didn't have confidence in Goettl I wouldn't have spent $60,000 (1/2 cash and financed the rest) on new AC units and a water softener.
8 am this morning TAYLOR and ANTHONY came to install the new units. They were here 10 1/2 hours. Taylor and Anthony were amazing. These Goettl technicians work so hard. If I had to walk up and down my stairs as many times as they did while carrying all that equipment, I'd have passed out.
KEN in the office is the man that holds it all together. Don't be fooled by all the HVAC commercials and ads. Go with Goettl. If I didn't have confidence in Goettl I wouldn't have spent $60,000 (1/2 cash and financed the rest) on new AC units and a water softener.
William Madasz
4 weeks ago
Excellent very helpful and informative. Tim Judge was very knowledgeable and positive about getting my AC up and running. THANKS ALOT TIM!
Scott Waltman
4 weeks ago
Pablo did a great job he was very knowledgeable and professional He also helped me out with my nest thermostat gave me some pointers with it Top Notch Thanks
Majed Mohamed
4 weeks ago
Alex was fantastic he is very nice good customer service excellent
Lisa Porsow
4 weeks ago
Anthony Anderson was amazing, very thorough and kind, explained everything very clearly and gave options
Jesse Vasquez
1 month ago
The technician that was assigned to me Damian palazuelos could not have been more accommodating we could not afford the final price so remade sure that before he left that we would be in a good place if I could give 10 stars I most definitely would one super satisfied customer here
Tina Luck
1 month ago
Absolutely.Wonderful experience today, with Christian Molina Great customer service and got us some cooling this hot afternoon.
Tamisha Caldwell
1 month ago
T . SHAKUR
1 month ago
Geraldine Reese
1 month ago
Brayan he is excellent worker he is so respectful and we love him you need more men to represent your company it's Brian does
Christina Martin
1 month ago
Technician Geo Godoy was on time and friendly. Service was done quickly and efficiently. Will use service again.
Matt Gonzalez
1 month ago
Kory was so kind, knowledgeable and walked us through the situation well. Definitely feel safe with these guys working on my home.
tammy leavitt
1 month ago
Gary Cappa
1 month ago
Jessica Stanley
1 month ago
Thank you so much for your help with the AC on Riddle road. You went above and beyond with your service staying so late and fixing the problem. Will use you guys again ! 5 stars
Kenneth Wiley
1 month ago
Korey did an exceptional job with my uniy.
VERY VERY HAPPY.
VERY VERY HAPPY.
Nick Anderson
1 month ago
Luke was great. Quick knowledgeable and very informative. Would highly recommend
Our Story
It all started with a flashlight.
Our CEO, Ken Goodrich, was a 10-year-old boy holding a flashlight for his dad as he worked on an air conditioner for a customer. His father was an independent technician in Las Vegas who admired the longevity and quality of Goettl products. In 2013, Goodrich purchased Goettl Air Conditioning & Plumbing and has since expanded the company across Arizona, Nevada, and Texas.