Water Heater Repair Reno
If you’re experiencing water heater issues in Reno, the experts at Goettl are here to help. From standard water heaters to tankless, hybrid, and point of use (POU) systems, also referred to as instant-hot or hot water on demand, we provide expert Water Heater Repair Services to keep your home running. We also provide solar water heater repair solutions.

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Our Water Heater Repair Services
Goettl offers professional water heater repair services with rapid response times – day or night. Our call center is available 24/7 and will connect you with the nearest available plumber for service as soon as possible. We know how inconvenient it is to go without water, and we’ll make sure your water heater is fixed quickly.
Common Water Heater Repairs We Handle
Goettl technicians pull from a shared knowledge and experience of over 85 years in home services. There’s no problem we can’t handle!

If your unit needs more than a repair, we can recommend a new water heater tailored to your needs and budget. As a trusted name in total home comfort solutions for over 85 years, you can count on us to provide solutions for your water heater repair or replacement tailored to your budget and needs.
The Smart Sadie® Maintenance Plan
Join the Smart Sadie® Maintenance Plan for Year-Round Water Heater Protection and 24/7 SmartAC sensor coverage to see the health of your Water Heater system in real time, catching system decline or errors as soon as they happen.
When it’s time for a repair, Sadie Members receive:
- 10% off all repairs—save money when unexpected issues pop up
- A two-year warranty on all parts and labor
Our Smart Sadie Maintenance Plan also comes with one FREE Water Heater Rejuuuvenation® every year—safeguarding your water heater’s longevity and performance and reducing the need for costly repairs. For $19/month, you’ll get ongoing protection that goes beyond a single tune-up, ensuring your water heating system runs at optimal performance all year long.
- One FREE Water Heater Rejuuuvenation® every year* ($129 value)
- Early problem detection—real-time monitoring catches issues before they become expensive repairs and emergencies
- Water leak alerts—protects your home from water heater-related leaks and damage
- No emergency evaluation fees—ever
- Priority scheduling
Learn more about the Smart Sadie Maintenance Plan

Sadie Repair Credit Program
There’s nothing worse than paying for a repair only to have your system die shortly after. Sometimes trusted appliances reach the end their functional capacity unexpectedly. If a repair leads to replacement within one year, Sadie members can use the cost of a repair as credit towards new equipment up to $2,500, saving you the cost of most common repairs completely. Additionally, for each month of your Sadie membership, $10 accrues as a credit towards any future new equipment purchases.*
Still have questions? Use the Smart Sadie® Maintenance Plan hotline below to speak with our friendly agents.
Goettl Air Conditioning and Plumbing – Reno
4450 N Virginia St.,
Reno, NV 89506
You can call us for assistance 24 hours, 7 days a week.
A message from the Plumbing manager:
Our Reno Plumber specialists are the best around. We’re proud of our team and look forward to serving our community every day.”

Reno Plumbing Manager
16
Years of Water Heater Repairs in
the Reno area
3
Plumbing Service and Installation Trucks serving Reno
4
Local Expert Plumbers
at your service
800+
Neighbors Using The Smart Sadie Maintenance Program
Signs Your Water Heater Needs Repair
Changing Water Temperatures
Fluctuations in water temperature often result from sediment buildup insulating the heating element, causing inefficient heating. Reno’s hard water conditions can cause faster mineral accumulation, so regular maintenance is essential. Goettl provides thorough flushes to keep your water heater clean and reliable.
Water Discoloration
Discolored water can indicate contaminants like rust or sediment. Reno’s water supply has naturally occurring minerals that can accelerate pipe corrosion and sediment buildup. This can pose a health risk to anyone in your home drinking the water, as the pipes may be releasing contaminants into your water supply. If you’re concerned about your water color or purity, contact us for professional water heater repair.
Lack of Hot Water
Hot water that runs out quickly can be caused by malfunctioning heating elements or gas components like the gas control valve, thermocouples, or a broken dip tube. The occasional low winter temperatures in Reno can also cause the water entering the heater to be much colder, making it work harder to maintain a steady supply of hot water. Our experts can quickly diagnose and resolve these issues to restore your hot water supply.
Strange Noises Like Banging, Popping, or Rumbling
Water heaters make sounds when they’re operating normally, but they shouldn’t be loud or noisy. If you hear banging, popping, or rumbling, it could be caused by built-up sediment that creates steam bubbles that pop or malfunctioning components can also cause humming or whining sounds. If you hear water running when it isn’t, this could be caused by underground water leaks.
Sometimes, pressure fluctuations from a malfunctioning pressure relief valve or thermal expansion can cause humming or whining – which should be fixed as soon as possible to avoid dangerous pressure buildup and a possible explosion.
Leaks or Bursts
Leaks or bursts can have a variety of causes, including loose connections, failing pressure relief valves, or corroded tanks caused by hard water, age, or poor maintenance. It’s important to get these repaired quickly to avoid a lot of water waste (and high utility bills), water damage to your home, and health risks from mold growth.
Thermostat Issues
A malfunctioning thermostat can cause inconsistent water temperatures or prevent your water heater from heating at all. Our team can diagnose the problem and recalibrate or replace the thermostat to ensure it’s operating properly.
Pilot Light Issues
If your pilot light goes out or won’t light at all, it could be caused by a faulty thermocouple, gas supply line issues, or venting problems. Our team will inspect and repair any pilot light problems to ensure you have safe and consistent water heater operation.
Gas Control Valve Malfunction
The gas control valve regulates the flow of gas to your water heater’s burner. A malfunctioning valve can lead to no hot water or inconsistent water temperatures. We provide expert repairs and replacement to ensure you have a steady flow of hot water from your water heater.