Serving the Reno community since 2009.

Thanks to Connor for the great service! I really appreciated the way he explained what parts needed repairs on the plumbing in my shower, and he how he...

After dealing with a chronic sewage drainage problem for 4 plus years, and having several services unable to properly diagnose it, and implementing temporary fixes, the Goettl team of Greg and his apprentice Luis quickly found the source of the issue and repaired it. We have had estimates from other firms to fix this for over $1,200 and this team did the job for under 25% of that. Great to have qualified knowledge and experience working for us to solve this issue once and for all. A very well run business.

Great Service, 100% HONEST WORK. Absolutely No pressure sales to replace Unit our 24 year old gas furnace and AC Unit, they gave options on what they could do to get it up and running. Took lots of pictures to show us areas of concern.
Highly recommend Goettl Air Conditioning and Plumbing!!!

We had our outside water spicket replaced because it was leaking and not fully working. Connor D. did a wonderful job, was professional, had a lot of good information and got the job done in a timely manner. Very pleased with him work. Thank you!

Davey B was awesome. Very friendly, personable, thorough and professional. Very detailed review of pictures and explanation of issues and gave us three quotes for repair costs. Afterwards he was able to locate parts and get him scheduled the next day to complete repairs. Again, he provided pictures of repairs and the charge was exactly what was quoted. Have a high confidence in his work! Thanks for great job Davey!

Mike h was the best I had a handyman out here that could not fix my problem. That was here for three hours Michael fix the problem in less than 15 minutes. Best service technician I’ve ever had very clean and very well spoken five stars all the way.

The staff at Goettl just completed a total redo of our plumbing from kitten laundry and toilet. All new abs pipes to replace very old galvanized clogged
Pipes, all under the house with low clearances. Alan and partners did a very professional and considerate work. I'd recommend them to anyone.

Chris Beers carried out maintenance on my furnace this week. He was on time and an extremely polite and pleasant person. I highly recommend Chris and Goettl.

Reese McKeen-Reyes with Goettl was out here within one hour of me calling the company. He had my problem fixed within minutes and was very professional and very pleasant. I am very happy with Goettl and the service that their representative Mr. McLean-Reyes provided. Jef from Goettl came out today to maintain my new furnace and he was very professional, efficient, and very helpful. He went above and beyond what was expected of him. I’m very pleased with Goettl and highly recommend them.

So this review is is for service over the past year.

A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit.

I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons.

When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items.

The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company.

A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly.

Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days.

These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going.

Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol.

Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them.

I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!

So this review is is for service over the past year.

A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit.

I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons.

When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items.

The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company.

A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly.

Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days.

These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going.

Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol.

Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them.

I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!

So this review is is for service over the past year.

A short history. A few years ago, we had four seasons put in a new furnace. After checking around and...

Dan was very knowledgeable, friendly and professional. He thoroughly checked our heating system as we had requested. He made recommendations as to any additional items that may enhance our comfort. The appointment was moved a little earlier, but worked out great for us. Definitely recommended.

I was a little skeptical calling in the professionals, at first. After meeting Mike, he out my mind at ease. He gave me a breakdown of everything going on...

I called for an estimate to install a new water softener into my home, and Mike the water guy from Goettl Air and Plumbing came out and explained to me in...

They saved the day for us !! Had shower back up and smart toilet pouring out water at base .. of course at 4:30 pm.. called and they were here within 45 minutes.. figured out we had a blocked sewer line , scooped snd ran a clean out ..very reasonable and very pleasant snd professional.. absolutely love this company.. give them a call !!

David Bell did an outstanding job fixing our heating system. He was incredibly thorough, patient, and kind throughout the entire process. He took the time to really understand the issue before getting to work, and made sure everything was completely resolved before he left. His professionalism and attention to detail gave us total confidence in the repair. We truly appreciate his dedication and highly recommend him to anyone in need of reliable, high-quality service!

Had a water leak and Goettl Air was able to respond within 48 hours. Skip Yonkers was incredibly friendly and knowledgeable and was able to quickly resolve the problem and present me with various options. I definitely recommend them.

Michael was everything I needed him to be. He gave me the facts and offered a solution and is coming back to complete the work for a very reasonable price. Thank you for the professionalism.

Daniel did very thorough furnace maintenance and discovered a crack in our heat exchanger. Not the best news but we are thankful to learn about this issue so it can be addressed. He provided a quote for repair and replacement and took a lot of time to help us understand our options. Thank you.

Chris B was fantastic. We needed 2 furnances serviced. He was thorough, efficient, and professional. He was also patient with my questions and didn't try...

Very professional. Covered info thoroughly with us. Very respectful of costs. Put us in front of others due to our emergency. Will recommend them 100%. Extremely satisfied!

Dan, was super friendly & when he didn’t think he could or anyone in the company could do the needed work, he recommended another company for the job that needed to be done, didn’t try to sell me on something I didn’t need, just up front ⭐️⭐️⭐️⭐️⭐️

Jef came out to perform a standard, heating maintenance procedure. He arrived at the time he said he would and spent at least an hour checking and cleaning all the major parts of the system. He also took numerous photos to show me what he saw. It was a great experience and well-priced.

Mike Perry was at our house to diagnose a leak in the kitchen. He was such a friendly and knowledgeable person and he identified the problem right away....

I would definitely recommend Goettl. Good experience from the time I made the appointment to the end of the service. Mike H was an excellent employee. He was right on time and was very professional and courteous. He was honest about the problem and didn’t try to upsell me on anything I didn’t need, which is very rare these. I would actually recommend him personally if that’s possible. Great company and I highly recommend them.

Mike from Goettl plumbing repaired a water line that had burst under the house. He came out right away and did a great job. I believe damage from the pipe break was kept to a minimum. He was very polite and professional, and explained what needed to be done. I'm very pleased with the service. I would definitely recommend.

I was so grateful that they could get a technician out to my house so quickly on the same day! Geo was so knowledgeable, helpful and friendly. And, working...

I cannot recommend Geo with Goettl Plumbing highly enough! From the moment he arrived, he was an absolute pleasure to have in our home. He was incredibly friendly, professional, and put us at ease immediately.

We had a concerning plumbing issue, and Geo was able to diagnose the problem with impressive speed and accuracy. What I really appreciated was that he took the time to clearly explain what was wrong, showed me what he was looking at, and gave me honest, practical advice on the best solution.

He had the issue resolved in no time at all. The whole experience was seamless, from the quick scheduling to the efficient and high-quality work. It’s so refreshing to find a technician who is not only a master of his craft but also a genuinely kind and trustworthy person.

A huge thank you to Geo and the entire team at Goettl. You have a customer for life! If you need a plumber, ask for Geo—you’ll be in the best hands

I cannot recommend Geo with Goettl Plumbing highly enough! From the moment he arrived, he was an absolute pleasure to have in our home. He was incredibly...

Dan came out and inspected my heater yesterday. He was very polite, professional and explained everything that he did. It was a free service because I...

Marco and his partner delivered the finest service. Their knowledge and experience of installing the new heating system was great, even though they had to...

I sent a Yelp chat to the in the morning to check my furnace. Chris came to perform the diagnosis the same morning. He was very professional and...

Josh was extremely friendly and kind. He was very professional and did the task of checking my heating system and all the vents in a timely manner. He...

I'm a new Goettl "Smart Sadie" member. One service I receive is a free Winter checkup on my furnace. Pablo (service tech) came to my house for this...

Woke up to no heat in our house burrrr
I have seen Goettl vans all over town and so I called them.
Got appointment right away and the Technician, Jef Eusepi, took care of our problem.

Service tech, Jef Eusepi was great. He took his time helping search for issue. Checked the home and the attic till he discovered the cause. He corrected...

Goettl was fantastic! They were quick to answer my call for service and scheduled me for the following day! Conner was awesome! He did an entire inspection...

The technician arrived on time, was friendly and professional, and walked me through everything they were checking. They completed a thorough maintenance...

Goettl Plumbing overall are great. Their CoWorkers and Service go above and beyond to get you the help you need. It all starts with their phone service....

Good morning, I had a heating system cleaning and maintenance service by your Tech Pablo Alejo. He was very professional and personable from the moment he introduced himself to the out brief he gave me when he was finished. Showed me pictures of what he worked on and explained the work he performed. Pablo is a credit to your organization!

Thank you,

Greg Sanches

Good morning, I had a heating system cleaning and maintenance service by your Tech Pablo Alejo. He was very professional and personable from the moment he...

We had our furnace serviced and our technician Diego was very professional and informative. He's a huge asset to this company as we purchased a new unit...

So far every tech we've had has been professional and courteous. I haven't fell any upselling pressure and they come and fix the issue we called about and...

Absolutely amazing. Wait time minimal, professional and service was fast in its entirety. Josh was fantastic, fixed our issue quickly and we had heat by the time he left. 100% recommend.

After a few hiccups with scheduling things went very smoothly. Pablo Alejo took the time to listen to what I needed and the urgency of it all. He took care...

We have been with Goettl (or their predescessor) customers for 10 years and have been quite happy with their overall service. More recently we have had one...

Had a great experience with Goettl today.
Chris Beers came for my furnace rejuvenation.
Fantastic job.
Very efficient and professional. And friendly....

Chris Beers, technician extraordinaire, was prompt, courteous and very thorough. They even use shoe condoms! We love Goettl and we also love their pictures...

Mike Haviu installed 3 new toilets in my home and did an excellent job. He and his coworker Angel had to carry two up a flight of stairs.
Mike provided...

Had my yearly house hold pluming health check. Found that our pressure valve regulator had to be replaced. The company send their tech Geo out to the house....

Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air Conditioning Plumbing — and definitely ask for Geo!

Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional,...

Jeff Eusepi performed a heating tune up on my furnace. He was prompt, called before he showed up and was friendly and efficient. I have used this company...

Mike H was great! He had a tough job when he arrived. He had a great attitude, was very helpful, very informative, and did a great job! Thanks for the great...

Michael returned, after giving me an estimate for the services required and scheduling today's work. He was on time, repaired the broken irrigation pipe,...

This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.

Price, quality, on time performance they are the best. I have been in Reno for forty-one years and Goetti has finally shown me that there are good people...

Mike H. Was incredible! He came to fix a leaky faucet and while here he could see my water heater was in bad shape. He promptly cleared his schedule and...

Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.

Dan was a great tech. He called prior to arrival and had great communication. He went through his findings thoroughly. He was courteous and respectful....

First class service and very timely. Tech went trough our entire plumbing system and drained the water heater. Before leaving he showed camera footage of...

Jef was our technician~ thorough, warm , efficient and shared all photos and explained everything he did. Goettl's personnel are so well trained! They are...

Mike was a professional and informative technician. He identified the cause of the leak in my 50 year old home. He provided a number of options for repair...

Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!

Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and...

Started out with a little issue and If Michael had not gone above and beyond, I would have had big troubles in the not so far future. Alan and his...

I made an online appointment at 8:00pm. They arrived at 10:00am the next day. The problem was quickly and professionally addressed in less than two hours....

Josh Marche was out technician to perform our hvac inspection and maintenance. He did an OUTSTANDING job. Very courteous and professional. Highly recommend...

My ac unit stop working on one of those high heat days and gave Goettl heat and air service a call and immediately got some to come out . My service guy...

Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!

Micheal Havlu from Goettl gave us our estimate on Friday and install on Sunday.
He was very efficient and on time. We would recommend Goetti for quality...

Chris came out to install sensors which will notify us in the event a water leak should arise. Chris also did maintenance on our AC. Chris was professional...

The tech that came to fix my air conditioner was friendly, efficient, and explained the repairs to me clearly. They will be my go to company for any heater...

Michael explained in detail about our leaking plumbing in the attic. He was professional and indicated we could have an issue with the leaking plumbing in...

Our A/C went out - during Summer in Reno. I was super stressed. I was able to book online and make an appointment for the following day. They kept me...

Great customer service!

Answered our call on a Sunday hottest day so far this year and tech arrived earlier than expected on Monday when your AC isnt...

My air conditioning went out in a heatwave (where it was 103). I called a couple places before calling Goettl. I waited no time on the phone and they fit me...

Mike H. Was fabulous! He was quick with information in my soft water system. Very informative and easy to talk to. Great guy all around!!!
Thank you for his...

Goettl put in our HVAC last year. I called on a Friday and they came on Monday to install a new system. All the workers were very courteous. They gave us a...

Awesome service. We had a wonderful technician named Diego , who went above and beyond to help fix our AC unit. Very grateful for the fast service,...

Our AC stopped working after I got home from work, the next day Goettl was able to fit me in as requested. They even contacted me when they had a cancel to...