Benefits of Duct Cleaning in Green Valley, AZ
Do you have central air or a heat pump? If so, you know how heavily you depend upon the ductwork installed throughout your home. It needs to be kept clean and in good shape at all times in order for your cooling to be effective and efficient. But this is not so easy as mopping the kitchen floor or vacuuming the carpet. Ducts cannot be cleaned by conventional methods or tools. They require the tools and techniques of a Green Valley, AZ duct cleaning expert. If you’re looking to maximize performance and efficiency as well as system lifespan, then call Goettl Good Guys today for professional duct cleaning in Green Valley today. We can make sure that you get the most out of your ducted cooling system.
Let’s look at a few benefits of professional duct cleaning.
- Energy efficiency. During the long hot summer in Arizona, you’re probably looking for cost-effective ways to improve the energy efficiency of your cooling system. A duct cleaning service can help remove debris that is getting in the way of your cool air. Even small layers of dust can significantly reduce airflow, which makes your entire system work harder.
- Cooling performance. Another consideration is the performance of your AC. You need to make sure that your cool air is delivered into your home effectively, without any resistance. But if your ducts are filled up with dust, pollen, and dander, then it can actually lead to substantial depletion of your cool air.
- System longevity. Your ducts endure enough wear and tear as it is without the added inconvenience of debris accumulation. As with any part of your HVAC system, not only will such debris get in the way of your system’s operational effectiveness, it may even affect its longevity. The installation of an entirely new ductwork system may at times be necessary, but with duct cleaning, you can make sure that your ducts last as long as possible.
Still unconvinced? Give Goettl a call. We can take a look at your ducts and perform any additional tests to make sure that you’re getting only the services you need.
We can ensure that your duct cleaning service in Green Valley, AZ runs smoothly.
Testimonials
What Our Customers Say About Us
He did a great job. Was fast and thorough. Was very respectful. Truly a professional.
Willy was so wonderful explaining all the things I needed to know to run my system efficient. He was courteous, professional and very personable. Thank you
A/C suddenly stopped working. Hunter came out to inspect the system and diagnosed the issue in less than 5 minutes. He explained what the issue was and how it could be fixed. Completed the maintenance and had the A/C working in less than 30 minute's. Polite, courteous kept the area clean. A+ service!
Disregard this previous post. I would not recommend Goettl. I've been a customer forn7 years and part of their loyalty program and they don't have appointments on my availability. I am definitely canceling their service and looking else where. I DONT RECOMMEND THEM SAVE YOUR TIME AND MONEY!!!
Pablo was on time. He had great communication and everything went very smooth. Even fixed a few things the last tech from a different company overlooked. I trust Pablo to work on my HVAC system anytime.
Jaime Rosales the ac service tech came out and provided excellent service!
Good customer service. Explained everything he was doing.
Good customer service. Explained everything he was doing.
Amanda is the best in the business, and her passion for her work shines through in every interaction. Highly recommended for great service!
Andrew was super nice, and explained everything in great detail so I fully understood the process to replace my very old outside faucet
Could not be happier with Goettl’s techs and customer service. Chris, Jarod, Ricardo, Bobby and Edgar all great at what they do! Thank you
Andrew came out for my annual HVAC service/ cleaning and did an excellent job. Professional, thorough, and friendly. He took the time to explain everything and made sure everything was running smoothly. Highly recommend!
We had Goettl plumbing out for a water heater leak. We ended up replacing our old water heater with a tankless, as well as adding a water softener and filtration system. Clayton, our workman, was friendly, respectful, and knowledgeable with what would be the best for our house. Highly recommend!
I highly recommend Jeran Cooke from Goettl. Very professional and provided great customer service. He quickly and efficiently installed a faucet and garbage disposal. I was very pleased with the end result. Job well done! Will continue to use and recommend Goettl.
Benjamin and Daniel were amazing super fast and friendly. Great customer service highly recommend this company for all your plumbing and air-conditioning needs.
This was the 2nd time I used Goetti and the service is beyond great. Juan was friendly, knowledgeable, and very helpful. This is company is amazing in customer service.
Angel Rodriguez was the technician who came to my home. Mr. Rodriguez was friendly and respectful when he arrived. Mr. Rodriguez explained everything he was doing and helped me with get started on the Goettl app. Mr Rodriguez had great knowledge of what he was doing great personality as well as great people skills.
Bi-annual check of stairs AC units and the corresponding outside AC equipment . The Technician was Kevin Edwards, who came to our house to assess the performance of all of both AC systems, out side and inside the attic as well as monitoring the thermostats inside the house. Kevin Edwards is a very smart concientious Technician very is an extremely knowledgeable of all of our AC equipment and communicated to us what what had happened and what would need to be done and collaborated with with his management to have all of our problems taken care of over the weekend. Thank you very much, Kevin. You are the best! Work is supposed to begin tomorrow. Thank you very much!!
Angel was super helpful and friendly. He offered solutions as though we were discussing his home. I appreciate his honesty and clear responses to my questions.
Mr Caneron and Adruan is the example of why I chose your Goettl. He explained the mtnc service provided and how it all worked out, was thorough and gave me options on other items he noticed ( like insulation) so I could see what worked best
He engendered trust and confidence on what solutions he discussed
He engendered trust and confidence on what solutions he discussed
Chris is amazing! He checked everything out with plumbing and made suggestions as what needed done! Once I decided what I wanted he got on phone with his supervisor, then left and went to get the new water heater and someone to help him. He was very efficient and kept me informed of everything that he was doing once it was completed. He made sure that everything was working properly and let me know that I was good to go. I really enjoyed talking with Chris and all of his expertise. As always, I love ghetto.
Juan was awesome. He kept in touch when he was coming and was very quick and efficient. As always he was personable and helpful! I love the Goettl team!
Griffin was thorough and a delight! He explained everything and gave good info on upgrading now vs later. I appreciated all he did in getting things ready for the install of the air conditioner! I’m always pleased with the quality Goettl provides!
Bronson was fabulous. He checked the drains toilets and flushed the water heater! He showed me pictures of what needed to be done and got the toilet working! Thank you Bronson!
Nathan was awesome! He was pleasant and professional. He was thorough in his checking and explaining what needed to be done! I want him every time
Miguel was so awesome! He was efficient and quick. Took care of everything down to a quote for next time. I love Goethe because it is no pressure and they are courteous and efficient. Miguel can always be my go to guy.
Juan was awesome. He kept in touch when he was coming and was very quick and efficient. As always he was personable and helpful! I love the Goettl team!
Griffin was thorough and a delight! He explained everything and gave good info on upgrading now vs later. I appreciated all he did in getting things ready for the install of the air conditioner! I’m always pleased with the quality Goettl provides!
Bronson was fabulous. He checked the drains toilets and flushed the water heater! He showed me pictures of what needed to be done and got the toilet working! Thank you Bronson!
Nathan was awesome! He was pleasant and professional. He was thorough in his checking and explaining what needed to be done! I want him every time
Miguel was so awesome! He was efficient and quick. Took care of everything down to a quote for next time. I love Goethe because it is no pressure and they are courteous and efficient. Miguel can always be my go to guy.
Pablo is very knowledgeable and informative. He was honest and quickly fixed my garbage disposal. Great price!
I was helped by Angel Rodriguez, he came to install my smart sensors he was incredibly friendly and made the whole process very quick and painless walking me through every step. I’ve used Goettl a few years now and it’s been great every time, would absolutely recommend.
Stephen Jackson installed a whole home air purifier today and his professionalism and knowledge was amazing, because of the service we received today we are switching from ABC to Goettl for our home needs. Thank you Stephan
Jesus was a great tech. He came out in the rain to address a warning on our AC. THANKS Jesus!
I originally left a 5 star review but I have since deleted it and changed it to a 1 star.
4 months after our services where we were told we would get a $300 dollar warranty refund for services provided, it turns out the tech misinformed us and it was actually less than $100. The setvice mangers response was, that due to similar issues with their tech he was let go.l, great for them but at the end of the day they didn't take care of the customer and cheated us out of $200 bucks that they weren't willing to back us on.
To be told someone got let go for similar interactions with other customers and then tell me we'll it is a he said she said because the conversation wasn't recorded is bogus, clearly this person had previous instances of doing this to other customers, enough to feel the need to let them go but then still tell me that you dont believe my story.
All that to say, I will no longer deal with this company or any affiliates.
4 months after our services where we were told we would get a $300 dollar warranty refund for services provided, it turns out the tech misinformed us and it was actually less than $100. The setvice mangers response was, that due to similar issues with their tech he was let go.l, great for them but at the end of the day they didn't take care of the customer and cheated us out of $200 bucks that they weren't willing to back us on.
To be told someone got let go for similar interactions with other customers and then tell me we'll it is a he said she said because the conversation wasn't recorded is bogus, clearly this person had previous instances of doing this to other customers, enough to feel the need to let them go but then still tell me that you dont believe my story.
All that to say, I will no longer deal with this company or any affiliates.
Jonathan was very thorough and professional. I appreciate him getting the job done.
Kevin did an excellent job in diagnosing our problem and giving us options on how we can solve our situation. We got a new air conditioning system.
Davey Bell worked on the HVAC system as well as added monitors. He is very analytical and quickly figures out the problem. He’s great. Skip Yonder worked on our tankless water heater…no hot water. He cleaned the system and all its parts and got us hot water again while he ordered parts. He’ll be back. Both technicians were professional, knowledgeable in their areas of specialties, and explained what they were doing so we better understood the problems and solutions.
Crappy company with terrible service. Michael is ridiculously ignorant and all the employees are not educated in this field. Then sells out to leave the area so they are not held responsible for the crappy work they do. You will be held responsible for trying to rip off good people.
Garbage company! Can’t even put the unit where it belongs. You cannot install under a window-YOU SHOULD KNOW THAT. Takes months (and legal threats) to get a reply. Techs are lazy and left personal lunch trash in my bedroom closet. Paid over 40k for 2 units and have had about 20 service call since. Incompetent, ignorant and just ridiculous.
Garbage company! Can’t even put the unit where it belongs. You cannot install under a window-YOU SHOULD KNOW THAT. Takes months (and legal threats) to get a reply. Techs are lazy and left personal lunch trash in my bedroom closet. Paid over 40k for 2 units and have had about 20 service call since. Incompetent, ignorant and just ridiculous.
Devin did an awesome job today! He examined the faucets and pipes flushed the water heater. Found that the rod in the water heater needed to be replaced. Put in a flexible rod for a very reasonable price. We replaced the AC unit a few months ago and it works great. We joined the Sadie program and today's inspection was part of the free service. Thanks for your help today!
Angel Rodriguez with Las Vegas goettl was amazing. Knowledgeable. Polite and very helpful with all the functions of the monitoring system
Robert Burrer is the kindest, nicest employee with Goettl. He is the BOMB. Very impressed with him. Thank you Goettl
Diego did an through job on the inspection and maintenance of our Heating and Air conditioning system. Very friendly!
Kevin Martinez was helpful, friendly, and patient as we sought the information he needed to complete his job.
I had the pleasure of working with Julian Bray, and I’m truly impressed. From the moment he arrived, Julian demonstrated a level of professionalism, knowledge, and customer care that is all too rare these days. When I complimented him on his exceptional service, he humbly credited leadership saying, “It comes from the top.” Clearly, someone at Goettl is doing something right, because technicians like Julian are a direct reflection of strong values and effective training.
Julian took the time to thoroughly explain the issue, walk me through the cause, and ensure I understood everything. He was courteous, approachable, and clearly passionate about delivering quality service.
This young man is going places, whether in leadership or running a company of his own because he gets it. And without a doubt, he’ll inspire and develop others to deliver the same level of excellence.
Thank you, Julian, and thank you, Goettl. Keep up the outstanding work.
Julian took the time to thoroughly explain the issue, walk me through the cause, and ensure I understood everything. He was courteous, approachable, and clearly passionate about delivering quality service.
This young man is going places, whether in leadership or running a company of his own because he gets it. And without a doubt, he’ll inspire and develop others to deliver the same level of excellence.
Thank you, Julian, and thank you, Goettl. Keep up the outstanding work.
Before Jesus arrived, I was sent a picture of him along with an updated time of arrival. This was unexpected but very much appreciated for obvious safety reasons. Jesus was extremely professional and kind, explaining everything with pictures and emailing that info to my and my husband who was not there during the repair. Jesus spoke on the phone to him and answered all of our questions so we could make an informed decision on our repair options. I highly recommend Jesus & Goettl
We recently had Goettl in to do a new ac install. Jason was very informative and took the time to thoroughly explain all of the issues with our old system. Mario and Jackson completed the work and were awesome. They were incredibly professional and took the time to answer all of our questions.
Goettl's technician Jesus Gloria was an absolute professional. Very thorough and very patient making sure we understood everything that was being done and what was needed before anything was performed. If Jesus Gloria's work was a demonstration of Goettl's standards, then they have made me a Goettl customer. He legitimately fulfilled their promise of doing things the right way.
Christian Acosta was very professional and informative. Unexpected spending to fix an A/C is never fun, but Christian made sure to help us out and find the best fix professionally/financially. Christian was also informative on future fixes to make sure our system works to the best of its ability. I fully recommend Goettl Air Conditioning.
We just had our A/C unit replaced and our plumbing inspected. Thanks to Junior, Jesus and Caleb for fast, friendly and very helpful service.
I had a truly wonderful experience with Goettel! When I scheduled a water inspection, they discovered that my water heater needed to be replaced. I was pleasantly surprised when they were able to arrange the replacement for the very next day. Francesco and Joey were not only incredibly professional but also kind and friendly, which really put me at ease during a stressful time. I’m so grateful for their help and care throughout the process. I wholeheartedly recommend Goettel to my friends and family!al but also kind and friendly, which really put me at ease during a stressful time. I’m so grateful for their help and care throughout the process. I wholeheartedly recommend Goettel to my friends and family!
Jeff did a fantastic job for us. He was very professional and skillful.
Similarly, Camren White, who came over for the initial diagnosis of the problem was wonderful and quite engaging. He was very knowledgeable and very helpful in identifying the issues and suggesting solutions. He communicated very well with us and got his supervisors appraised on the phone on issues discussed. GOETTL has an excellent crew.
Similarly, Camren White, who came over for the initial diagnosis of the problem was wonderful and quite engaging. He was very knowledgeable and very helpful in identifying the issues and suggesting solutions. He communicated very well with us and got his supervisors appraised on the phone on issues discussed. GOETTL has an excellent crew.
Goettle was able to take care of my plumbing issue quickly. Brent was very polite & knowledgable. Thank you!! I will definitely use them again.
Andrew is the best! Did a great job...went above and beyond our expectations!
Brandon Moreno stopped by to handle my yearly AC service. He was very polite and provided excellent service.
Joel Junior and Jerry Guzman were very knowledgeable and helped me understand my problem while giving me a clear solution
angel was very knowledgeable and experienced he did a great job very professional AC service and system sensor s
Just wanted to let Goettl know that Mr. Preston Walker came out for our 1yr. A/C maintenance service. He showed me everything that he was doing. Was very kind and professional. My wife and I just wanted to say thank you very much Mr. Walker. We were not charged for the service. We're glad to be Goettl customers.
Chris did a great job and was very thorough explaining his service. The follow up work was exceptional. Thanks again Chris.
Showed up on time. Worked quick. Kept house clean. Was very polite. Robert was great. However, he did not know why he was here. We had our plumbing inspection a couple days before he was supposed to be here to replace a part to our main line. He thought he was here to do the inspection again. Not sure what is going on with Goettl. When we first started using this company, they were amazing! Now it’s hard to get people to come out to do our PM and when the technicians come out a lot of times they’re not sure why they’re showing up to our house. Please ask Ken to bring the company back to where it was a few years ago
We had a great experience with Stephen. We had a long term issue that no one could seem to solve, Stephen figured it out in an hour. He was very patient and thorough.
Kevin Edwards arrived on time, professional, provided information regarding issues that needed to be addressed.
Julian and Scott were great. They explained how they will correct my plumbing problem which was my kitchen sink was backing up and smelled. They fixed the issue quickly and cleaned up their work space. Excellent service. Will call Goettl again. And I recommend everyone to get on their maintenance plan.
Ivan came here today to perform maintenance on our air conditioning system. After his review was complete there were some things we needed to have our unit operating at peak efficiency. He contacted the boss and they came up with over $250 in discounts which enabled us to upgrade our system. We could not have done it without there help. Furthermore, I would just like to mention that Ivan's manners and professionalism made it a pleasure to be a longtime customer!
Very respectfully,
Glenn & Bernadine Woods
Sergeant Major, U.S. Marine Corps
Retired
Very respectfully,
Glenn & Bernadine Woods
Sergeant Major, U.S. Marine Corps
Retired
Zack Wreesman did a superb job installing our new water heater.
Very professional.
Very professional.
Ford is amazing! I lost faith in all plumbing companies because I have been scammed so much. Ford came in and renewed my faith and trust. He took good care of me and walked me through every step without attitude. Left me with no anxiety. Thanks so much!
Christian is very professional and knowledgeable. I highly recommend his service and expertise.
Aaron diagnosed the problem in about 10 minutes! Found the issue another company missed. Great service and can wait to get a new unit installed!
Chris did a great job in finding the solution to our HVAC issues. He never gave up when it got challenging.
Russ S. did a wonderful job! He took the time to diagnose exactly what was wrong with our HVAC system, pointed out future work that would need to be done in the future. Very friendly and courteous, and went above and beyond than other techs who have helped in the past. 10/10 would recommend his service with Goettl again!
Alan, Tristan and Angle were courteous, professional and hardworking technicians.
They replaced all drain pipes and all water pipes. The job was scheduled for 5 days and was completed in 4.
They replaced all drain pipes and all water pipes. The job was scheduled for 5 days and was completed in 4.
I had James from Goettl come out to replace some water shut off valves under the sink and toilet. Erica was able to take my request and was very timely with communication on what time James would be able to come out. Adam the manager also reached out to confirm that James was on time which he was. After a quick assessment of the work needed, I also asked if he could replace the house water shut off valve since it had deteriorated. James said that he could and in only a few hours had replaced the water shut off valve and PCV as well as the toilet and sink water shut off valves. I was very pleased with the level of response from the initial phone call to when the job was completed. I'd be happy to have Goettl do more work in the future.
I called the company early Saturday afternoon, they had a tech here at my location on the east side within 40 minutes. I'm sorry I forgot the text name but he was outstanding. Pleasant respectful and very understanding of the situation. He answered every question and made every step of the process, went smoothly. I would recommend G o e t t l air conditioning and plumbing and rate them five star! Don't hesitate to contact them, you won't be sorry!
Our technician Tyler Leija was very good and got right down to work. Finished repair very quickly and better than expected I would definitely appreciate having him as my service tech again
Just had our AC's serviced by Blake and let me say he was great! He explained everything and answered all our questions. The best thing was he let us know what work would need to be considered to make our home systems run more efficiently but did not try to upsale anything. Thank you!!
Ashton Teo, Goettl tech Tucson, was totally knowledgeable, professional, and kept me informed of what he was doing during his complementary inspection of my A/C system. He was friendly, courteous, and neat. I'll give him 5 ☆☆☆☆☆
Jane C Beaver
Jane C Beaver
Goettl sent out a technician to do our A/C refresh and he was amazing. Angel Rodriguez really took the time to help us better understand our system, and made us feel like valued customers. We chose Goettl because of the commercials, we'll choose them again because of Angel!
I had a water leak from the main water line to my house. Called Goetti Plumbing and they sent their plumber Mike Perry. He was fantastic. He found the leak and repaired the issue. He was extremely knowledgeable, friendly, and went out of his way to make sure everything was perfect. I believe there are very few plumbers who could match his work and work ethic. If you need a plumber call Goetti Plumbing and Air Conditioning. Ask for Mike. He’s the best
Great a quick service. Very happy with technician service and professionalism!!!
I had a great experience working with Joel Jr.. They were thorough, professional, and transparent throughout the entire process. They took the time to explain what needed to be done and made sure everything was completed correctly. It’s so refreshing to work with someone who is reliable and honest. Highly recommend them for anyone needing quality plumbing work!
Greedy major company that plays very good game. From the phone call to the in person meeting(tech/sales guy) is the moon and the stars difference. Taking advantage of customers unfortunate moments(July 3rd late afternoon call) is not going to get you repeated business. Shame on you for charging 2 1/2 times the rate average. Once you send your guy who kind of makes up ridiculous prices in person is outrageous. I paid $444 for capacitor replacement which normally is $175 to $250 range. The person on the phone took 10 minutes collecting data and still the First responders discount was not added. Please shop around before you get any business from them. That dog toy was probably the extra cost of not even 10 minutes of service even my son joked around with Kevin the service tech - good guy but never received quotes by email or even the invoice. He was tricky too, pretending that didn’t have internet or cellular service but kept loading pictures and videos with his tablet. Still never received the invoice till this day. Very disappointing.
Great service, arrived a little late. Technician was very detailed oriented and explained everything i need to know about my AC. Frank was awesome.
We had Jarod come to our house today after another company came and didn't fix our issue last month. He was personable, professional and did a great job and gave us tips and explained his work along the way. Our house is cool again. Thank you Jarod and Goettl, you just got a long term customer.
Davey was very knowledgeable and very courteous and definitely knew his stuff! Very happy with my experience! The transparency and costumer service provided by Davey exceded my expectations! Thank you, and keep up the stellar work!
Dave Bell performed our annual heating maintenance. He was very good at explaining all the checks conducted and gave an excellent explanation of our current system. We are very pleased with the results and with David.
Garbage disposal broke. Nick came and fixed in promptly and efficiently.
Scott was very thorough and professional. He provided information on what was done and what will be needed. Thank you
We are in a 20 year old home that had never received regular HVAC servicing. Goettl sent us their service technician, Tyrone Corbin, to evaluate our system...And I am so glad they did. Tyrone came in a pristine Goettl van with the right equipment and knowledge to get the job efficiently done in short order. They have my future business! Update: Had my tired HVAC unit replaced by Goettl yesterday. The excellent team of three techs (Marco, Andrew and Jaime) were very professional and did the work in a single day. Pricing was right too. And this is coming from a retired career facilities manager!
Frank was easy to talk to very helpful with all my questions and concerns.. I will recommend him and goettl to everyone
Stephen J. from Goettl A/C and Plumbing was absolutely outstanding! After another A/C company replaced my capacitor, my system stopped working again. Stephen quickly diagnosed the issue and discovered that the other company had wired my outside fan in reverse, which caused the system to stop cooling and go into safe mode.
Not only did Stephen fix the problem and reset the system, but he also checked the airflow, fine-tuned the unit for better efficiency, and gave me great advice on routine maintenance. What impressed me most was how he explained every step in clear, simple terms that didn’t require any technical background.
I’ve worked with several technicians as a homeowner, but Stephen ranks above the best. He was professional, knowledgeable, and genuinely cared about making sure the system was running right. I’m so glad I called Goettl and had the chance to work with Stephen—highly recommend!
Not only did Stephen fix the problem and reset the system, but he also checked the airflow, fine-tuned the unit for better efficiency, and gave me great advice on routine maintenance. What impressed me most was how he explained every step in clear, simple terms that didn’t require any technical background.
I’ve worked with several technicians as a homeowner, but Stephen ranks above the best. He was professional, knowledgeable, and genuinely cared about making sure the system was running right. I’m so glad I called Goettl and had the chance to work with Stephen—highly recommend!
Really great technician. Clearly knowledgeable on plumbing issues. I appreciate Justin coming out to evaluate my plumbing needs.
Alek is a returning technician that has helped me keep my home in check for several years now, both with HVAC and plumbing. His attention to detail, professionalism, and overall knowledge has helped me be stay proactive and save thousands of dollars down the road from damage prevention alone. I appreciate the honesty and up front pricing, especially considering the wear and tear the hard water from the city has done on my plumbing and appliances. Thank you Goettl, and thank you Alek!
Alek DeLaRosa is the best!! A real keeper!! Explained everything in a way we understand !! A real pro!!
I typically don’t do reviews for average service but since my opinion was requested, here goes. I have used Goettl on numerous occasions for various HVAC issues at two locations. Each time a different tech arrived so this review is general. The first tech, Sam, was an absolute shark. If you could have been a fly on the wall, you would have been disgusting with his shady sales tactics. I asked him to leave the house and had a productive conversation with a manager which is why I continued to use Goettl. The next interactions were with friendly techs who did the job I asked them to do generally. During one particular repair, the tech expressed to me that they are barely paid a living wage which is why it is almost Necessary to find additional work that is needed to be done when at a clients home for service calls in order to get additional commission. That tech told me this is how it is with many companies in San Antonio. As far as my most recent service, the tech was friendly and professional and did give me three different solutions. I can’t say that he provided any false information to “up sell” other than recommending a ultra violet air scrubber to help limit fungus from growing in the drain line (AC not draining properly was the reason for the service). Although an air scrubber may be of value on some minor level, certainly not the solution to a improper drain issue. Ultimately, the three solutions he gave were as follows: 1- to flush the drain line and double check that the AC unit was still functioning properly. $450 approx. 2-install air scrubber UV light to stop fungus/ sludge from developing in the drain $1,000+. Install a device that would send water through the drain every few hours to keep things flowing-$1,300. Ultimately I just asked that he flush the drain of which he charged $247. Don’t get me wrong, I don’t expect anything free, but nearly $500 to blow air into the drain and check that the AC unit was operating properly?? This was a 15 minute job, MAYBE 30 if he checked the unit too. If I’m being generous give it an hour even. I asked him in what world do AC companies make $500 per hour. There are no real materials involved to speak of beyond a few puffs of compressed air. Between my first scammy up-sell from Sam, to a tech telling me they are paid poorly so they MUST upsell to survive, and now a nearly $500 per hour estimate for some day-one type work…..I’m over it. I will say the customer service reps that take your call are outstanding, hands down. Even the dispatch is very friendly. I can’t say the techs are dishonest but anyone who knows anything about HVCA work, even just a little, can quickly tell it’s an upsell meeting. Bottom line, they schedule the appointment and dispatch with top notch professionalism, they show up when they say they will, they have the knowledge to get the work done, but they will do what they can to upsell you and any work you have done will be at a PREMIUM. I’m not bashing, I was asked by Goettl to give a review. Hope this info is helpful
9/2/2025 Andrew Morgan did a wonderful job and was extremely professional! He wa thorough and very knowledgeable. Thank you for a great experience!
3/21/2025 Brandon Cerda was a great tech! He did a thorough inspection of my HVAC system and brought to my attention some concerning issues. Thank you for a great service experience!
1/13/2025 Nathan Bloodworth was a great tech very thorough, quick, and friendly. Great job!
8/13/2024 Joe Benavides was very professional and kind. He worked diligently to unclog my drain in my master bath and cleaned up when he was finished. We got to chat while he worked and he is such an awesome individual! Another great experience from Goettl! 👍
Darrell Gonzales did a wonderful job and was very thorough! Very professional! Goettl hires great people give them a call! 📞 👏
3/21/2025 Brandon Cerda was a great tech! He did a thorough inspection of my HVAC system and brought to my attention some concerning issues. Thank you for a great service experience!
1/13/2025 Nathan Bloodworth was a great tech very thorough, quick, and friendly. Great job!
8/13/2024 Joe Benavides was very professional and kind. He worked diligently to unclog my drain in my master bath and cleaned up when he was finished. We got to chat while he worked and he is such an awesome individual! Another great experience from Goettl! 👍
Darrell Gonzales did a wonderful job and was very thorough! Very professional! Goettl hires great people give them a call! 📞 👏
juan gil did a great job explaining all the issues my grandma had with her plumbing. help her weighed her options that were within her budget. he was so patient and kind with her, highly recommend!!
AC Replacement Gone Wrong...
I have been a member for about a year, and I had a new AC unit installed at my home in Texas on June 6, 202 and I expected the process to be handled with the highest level of professionalism and care.
However, several serious issues have occurred:
Incorrect Unit Installed: On installation day, a 3-ton unit was installed instead of the 4-ton unit I was originally quoted for. While we ultimately agreed to proceed with the 3-ton system based on the square footage of my home, this was only after considerable confusion and inconvenience.
Duplicate Membership Compensation: To "make up" for this misstep, I was told that a UV light would be installed on the coils and that I would be upgraded to a "Sadie" membership — which I already had. This gesture, while appreciated in theory, didn’t provide any real value or offset the mistake made.
Water Damage Incident on 6/27/25: Just three weeks later, I discovered water leaking through my closet and into my washroom from the attic AC unit. I had to shut down the AC, in Texas heat, and was unable to get an emergency appointment Friday night. I made contact Saturday morning around 8 AM, and a technician arrived at 9:30. By 11 AM, he discovered the issue was caused by an instruction manual left inside the unit, which blocked drainage and caused water to back up into my ductwork.
This was unacceptable! I then was put in contact with DryForce who ran 8 fans and 2 dehumidifiers 24/7 from June 28 to July 3.
The Austin General Manager contacted me after I sent an email expressing my displeasure. He told me that they would be repairing the damage and offered me $500 for the inconvenience. I declined.
I received no communication from Goettl until I reached out on July 10th. I spoke with who I believe was the manager's secretary and forwarded her an email of what still needed to be fixed in my home. I never spoke to a manager, a general contractor called me and said he was sent by Goettl.
The work was finally done on 8/9!
I have still not spoken with a manager, which I have requested. I was not offered a better warranty just in case their negligence during installation caused unforeseen issues in this unit. I was definitely not compensated for my time or inconvenience. And this unit has still not been inspected by the City of Round Rock.
All in all, this company is not going above and beyond for you, no matter how much money you have spent with them....
I have been a member for about a year, and I had a new AC unit installed at my home in Texas on June 6, 202 and I expected the process to be handled with the highest level of professionalism and care.
However, several serious issues have occurred:
Incorrect Unit Installed: On installation day, a 3-ton unit was installed instead of the 4-ton unit I was originally quoted for. While we ultimately agreed to proceed with the 3-ton system based on the square footage of my home, this was only after considerable confusion and inconvenience.
Duplicate Membership Compensation: To "make up" for this misstep, I was told that a UV light would be installed on the coils and that I would be upgraded to a "Sadie" membership — which I already had. This gesture, while appreciated in theory, didn’t provide any real value or offset the mistake made.
Water Damage Incident on 6/27/25: Just three weeks later, I discovered water leaking through my closet and into my washroom from the attic AC unit. I had to shut down the AC, in Texas heat, and was unable to get an emergency appointment Friday night. I made contact Saturday morning around 8 AM, and a technician arrived at 9:30. By 11 AM, he discovered the issue was caused by an instruction manual left inside the unit, which blocked drainage and caused water to back up into my ductwork.
This was unacceptable! I then was put in contact with DryForce who ran 8 fans and 2 dehumidifiers 24/7 from June 28 to July 3.
The Austin General Manager contacted me after I sent an email expressing my displeasure. He told me that they would be repairing the damage and offered me $500 for the inconvenience. I declined.
I received no communication from Goettl until I reached out on July 10th. I spoke with who I believe was the manager's secretary and forwarded her an email of what still needed to be fixed in my home. I never spoke to a manager, a general contractor called me and said he was sent by Goettl.
The work was finally done on 8/9!
I have still not spoken with a manager, which I have requested. I was not offered a better warranty just in case their negligence during installation caused unforeseen issues in this unit. I was definitely not compensated for my time or inconvenience. And this unit has still not been inspected by the City of Round Rock.
All in all, this company is not going above and beyond for you, no matter how much money you have spent with them....
Quick and friendly service. Could not have asked for a better experience. Explained what was happening without "man-splaining" and making me feel talked down to. HIGHLY recommend.
JEREMY is a Rockstar! He is friendly, and professional he offered options for care and maintenance of my older unit. No high pressure up-sales. He explained everything in terms I could understand!
Thank you Goettl you are my new "go to" service company.
Thank you Goettl you are my new "go to" service company.
Andrew was fantastic. He took his time to make sure I understood what was going on in my HVAC system and made recommendations for improvements. He was highly knowledgeable, and very polite throughout our service call. 100% would call for his service again!
We had great service from Junior! He did an awesome job and my a/c is running like new!! Thank you, Junior!!!! Big thanks to Jesus for coming out Saturday when we had no a/c! He got us up and running until we could get the new motor put in. He's a life saver!! Thank you Jesus!!!!!!! 😊 😁☺️😊
Super nice. Lots of info Diego was very thorough and answered all my questions. Solid company.
We upgraded the tradtional water heater to a tankless water heater. Jeff was on time, installed like the pro he is. We are very happy of how knowledgeable he is. Thank-you Jeff
I had the absolute pleasure of working with Amanda at Goettl, and I can’t say enough good things about her! From the very first interaction, she was professional, friendly, and truly went above and beyond to make sure everything was handled smoothly. She explained things clearly, answered all of my questions with patience, and made the entire process stress-free. Amanda is the perfect mix of knowledgeable and kind — the kind of person who makes you feel like you’re in great hands.
Goettl is lucky to have someone like Amanda on their team, and I will definitely recommend both her and the company to anyone looking for top-notch service!"
Goettl is lucky to have someone like Amanda on their team, and I will definitely recommend both her and the company to anyone looking for top-notch service!"
A family company that truly stands by their word and service. Something very rare in today's world. If you are looking for plumbing service do not hesitate to call Goettl. There is no one else I would trust. Amazing staff and company. 5 star service across the board!
Very satisfied by the service I was provided! They were willing to work with me and cared about the wellbeing of my home! I highly recommend!
John W and his team was incredibly kind and understanding! They WILL work with you!!!
John W and his team was incredibly kind and understanding! They WILL work with you!!!
Kevin & Chris were most professional & explained everything in terms I understood
Thnx to a great team!
Thnx to a great team!
Sam was my technician, explain all he was going to do. As he was checking my air-conditioning he let me know what he was doing. Great job!!!
Goettl service was absolutely amazing! My technician Jef really broke things down for me and helped out so much that it wasn’t the other local companies that tried to make me buy a whole new system for $10k he actually trouble shot the issue and found the real problem that only costed me about 1k in total! AC IS SOOOOO MUCH BETTER! So happy with the results
Great experience! Came and diagnosed the issue. Worker was very informative and helpful in answering questions and they actually found the root issue and ways to help maintain the system working
Rafael and Roberto are 2 installers that were sent to install my new A/C unit. They were knowledgeable, professional and cordial. What was really cool was the pride and satisfaction they took in doing a good job for the customer and Goettl. Great guys. 👍
First time for service and it was superb.
Had a few changes to the appointment day but all-in-all, outstanding.
Have another appointment scheduled
Had a few changes to the appointment day but all-in-all, outstanding.
Have another appointment scheduled
Lupe was awesome. We had a major catastrophic failure with our AC today (2 year old unit) but they came out same day and are standing by the warranty and labor, so I am very appreciative.
Russ went above and beyond what any other technician has ever done he truly cared about the children in the home and getting our problems resolved right
They dialed me in really good with the membership deal couple air conditioner repairs, and did me right on pricing. The tech they sent, Parker, was incredible., Helpful, resourceful, professional they need to clone him.😃😃
Russ Sapp
gave Me Excellent Service today and is a Credit to Himself and the Goettl Organization . He was extremely knowledgeable, patient and helpful to my understa
gave Me Excellent Service today and is a Credit to Himself and the Goettl Organization . He was extremely knowledgeable, patient and helpful to my understa
Jordan did a great job! He was very thorough with explaining everything regarding my air conditioning unit!
I have used this company for many years and techs have always been wonderful to work with. They serviced my old unit until it was time for a replacement and I spent the 18K to have the new unit installed. They happily took my money and had it installed the next day.
This summer i was having problem as it would stop blowing air and called as i was still under warranty and under 2 years. I went ahead with the coil cleaning and was told everything i working fine. Just a month or so later the blower motor failed.
Initially i was told it would take them 3 days to come out to look at the problem and had to explain to the person that I'm under warranty and you should not have to wait days in 105 plus heat.
They came out on a Sunday and diagnosed the failed motor (which they don't keep in stock on units they sell to their customers). The tech (who was great) put me on the for Monday. At 9am I called inquiring at what time i should be home for the repair and was told that the part would not be in until Tuesday. No call and no communication at all with your customer who suffered through a day of a 90 degree house. I also spoke with the parts person who assured me i was under the two years and there was no charge for the repair, since initially they said it was a $600 labor charge. He also put me on the schedule for 1pm on Tuesday.
On Tuesday I called before leaving work to make sure they were still on schedule for the time and was told yes your window is 12-2pm. At 3pm, I called and actually found a helpful person who personally called to see what was going on. The tech finally arrived at 4pm. I understand things fall behind when doing repairs but it was almost more frustrating to be proactive with this company.
After completing the repair the tech still had the $600 labor charge on the invoice. He proceeded to call numerous supervisors to help with the situation. We were even able to pull up my original sale which clearly showed we were under the 2 years and completely under warranty.
Before leaving the tech talked about the best filters for the system (as i was now told about "air flow" issues with unit, which were never brought up with the old unit, the installation of the new unit or any of the services in the past two years). They did a great job of documenting these issues in the invoice as if to almost say... we want to void your warranty is the only reading of this very detail multiple documents attached email.
I can only be left with the feeling that this company will jump for a dollar, but do very little after that dollar has been spent. It's a shame because all of the techs have been wonderful to work with.
Update: The company reached out, thank you very much!
This summer i was having problem as it would stop blowing air and called as i was still under warranty and under 2 years. I went ahead with the coil cleaning and was told everything i working fine. Just a month or so later the blower motor failed.
Initially i was told it would take them 3 days to come out to look at the problem and had to explain to the person that I'm under warranty and you should not have to wait days in 105 plus heat.
They came out on a Sunday and diagnosed the failed motor (which they don't keep in stock on units they sell to their customers). The tech (who was great) put me on the for Monday. At 9am I called inquiring at what time i should be home for the repair and was told that the part would not be in until Tuesday. No call and no communication at all with your customer who suffered through a day of a 90 degree house. I also spoke with the parts person who assured me i was under the two years and there was no charge for the repair, since initially they said it was a $600 labor charge. He also put me on the schedule for 1pm on Tuesday.
On Tuesday I called before leaving work to make sure they were still on schedule for the time and was told yes your window is 12-2pm. At 3pm, I called and actually found a helpful person who personally called to see what was going on. The tech finally arrived at 4pm. I understand things fall behind when doing repairs but it was almost more frustrating to be proactive with this company.
After completing the repair the tech still had the $600 labor charge on the invoice. He proceeded to call numerous supervisors to help with the situation. We were even able to pull up my original sale which clearly showed we were under the 2 years and completely under warranty.
Before leaving the tech talked about the best filters for the system (as i was now told about "air flow" issues with unit, which were never brought up with the old unit, the installation of the new unit or any of the services in the past two years). They did a great job of documenting these issues in the invoice as if to almost say... we want to void your warranty is the only reading of this very detail multiple documents attached email.
I can only be left with the feeling that this company will jump for a dollar, but do very little after that dollar has been spent. It's a shame because all of the techs have been wonderful to work with.
Update: The company reached out, thank you very much!
Parker was fantastic! Very friendly and professional. He worked quickly and was great with the dogs.
Kevin and his trainee sorry didn’t remember his name were fantastic. They were very professional and upfront with everything. Both of them are definitely assets to Goettl. Highly recommend them
Jarrett was fantastic. He was extremely professional and so courteous. He helped me NOT panic about having issues with these 2 HVACs. I know you have many employees but if I could request someone to come when there is an issue, it truly would be him.
'T' is a master of his craft. A perfectionist, which was perfect for us, because when he was finished, you couldn't even tell there was ever a huge while in the wall. Matched it up perfectly. Thank you, T.
Jeremy Ortega and Billy McDermott are great guys. Took good care of us and was easy to talk to. Got it done and got outta there.
Well I know you get tired of us blowing the horn on how GREAT a technician was but let me tell you. NATHAN EXEMPLIFY everything a technician Is or will ever be. That man worked his butt off, focused, professional and communication was excellent. Answered every question even the one's that had nothing to do with why he was there.
Update 2025,
Had Sam come out to for yearly rejuvenation, very professional and friendly and explained everything very well. Goettl keeps everything running smooth and cool.
Mike S showed up on time and was very polite. Wore shoe coverings to protect my flooring. Explained everything with excellent pictures and what to expect what might happen in the future.
Was not pressured to make any purchases and explained payment options for when I was ready. Glad to have assistance when it was needed.
Update visit, Jacob C came out to continue work on issues. Very informative on pricing and options to decide from.
Had Sam come out to for yearly rejuvenation, very professional and friendly and explained everything very well. Goettl keeps everything running smooth and cool.
Mike S showed up on time and was very polite. Wore shoe coverings to protect my flooring. Explained everything with excellent pictures and what to expect what might happen in the future.
Was not pressured to make any purchases and explained payment options for when I was ready. Glad to have assistance when it was needed.
Update visit, Jacob C came out to continue work on issues. Very informative on pricing and options to decide from.
Experienced tech and support staff. Quick definition of problem. Options for replace or repair.
Emmanuel came out and performed PM on our unit.he was outstanding,showed us pictures on everything he was doing. I highly recommend.
We've recently had a couple bad experiences with Goettl. The first was with getting an estimate for replacing our water heater. We got estimates from 3 companies and Goettl's was nearly 3 TIMES higher than who we went with - for the same job and high quality water heater - and they also fixed our water pressure with adjusting the pressure reducing valve at no cost - Goettl was going to charge us several hundred to replace the properly working valve. The second was with the service on our 2 AC's. Goettl told us they were in really bad condition, would be risky to continue to use, could not be repaired as there were no longer replacement parts for them, and needed to be replaced ASAP. We got a second opinion from a different company who told us they were in good shape, there are still replacement parts, can easily be repaired if necessary, and should last for several more years. Both the companies we went with are NOT on commissioned based pay for their technicians. We learned a valuable lesson and will NEVER use a commissioned based HVAC or plumbing company again.
Ashton was wonderful. He came over promptly on a Sunday morning, diagnosed the problem and explained clearly what was wrong with my AC unit and what needed to be done to fix it, and he fixed it quickly. I’m a happy customer with an AC unit that works better than it did.
Christian Acosta performed a great service today. Very thoughtful and thorough.
The technician was polite at every point, willing to put on booties to protect my floors, and asked permission if he could tell me about problems that might need to be rectified in the future. Overall, an excellent experience as always with Goettl.
Sam was a great tech gave a lot of good feedback and let us now what was wrong and fix it thanks Sam great job.
Edgar Macedo was a tremendous help today! AC issues with a Sunday morning quick response service call and a temp cooling unit until part arrives. Thank you Edgar!
My wife liked the fact that everything was explained to her and no problem with the installation of the new unit.
I came home from a week out of town on a work trip and my home was cooking. I called and received an appointment same day. When the technician Ashton showed up he got right to work. He did a quick assessment in the home and then hopped on the roof to inspect the unit itself. He determined the problem and gave me an overview of what was wrong and how to fix it. It was reasonably priced and Ashton had my home cooling again in no time. Also, he gave me a run down of my unit going over it’s health and how to keep it well maintained. I’m glad Ashton came out and provided the service.
I was told there was no service fee for the month of August. Upon inspection Colton said the flange needed to be replaced because it was improperly installed originally. He quoted me $3100 to replace the flange. When I reacted to this price he then brought it down to $1960 and I questioned that price again he said that the best price he could give me was $1600 and that I could finance it. I said I would think about it. Colton was clearly displeased with my failure to be conned into his overpricing. He said he would replace the as it was prior to his arrival. When he reinstalled the toilet it was the leaking more than it was before. Then Colton said the price for a poor installation was $262. The toilet now sat crooked and was leaking more water. Believing that I needed to have the flange replaced I called two other plumbing companies and was quoted $800 total to replace the flange. Not $1600, not $1900 not $3100. I expect a refund for the bad service I received along with the dishonesty.
Armando was such a pleasure, knowledgeable, and very easy to discuss with. Fixed problem.
Truly appreciate it!
Truly appreciate it!
OMG the best! Nick was nice, professional, thorough and informative. Couldn't have asked for a better experience!
Jeff did a great job. I am definitely recommending Goettl in the future
Jarod was entirely receptive when I told him "my a/c blower motor stopped turning," Jarod said 'let me grab a capacitor from the truck'. His instinct was correct, I had was an old capacitor which needed replacement. Jarod's quick thinking and positive actions made for me what was a hot summer day into a cool, calm, collected summer evening for my home.
I recommend Jarod for a managerial position; he's certainly displayed his competence, attention to detail, and to the customer, forthwith and accurately.
I offer my best regards to Jarod Wallquist. Thank you, sir.
Most sincerely,
Jeff Harry
I recommend Jarod for a managerial position; he's certainly displayed his competence, attention to detail, and to the customer, forthwith and accurately.
I offer my best regards to Jarod Wallquist. Thank you, sir.
Most sincerely,
Jeff Harry
Geottl is the best! Technicians are always professional and courteous. I recommend Geottl Everybody.
Mr. Shane provided good service, we had a bad blower and motor that needed to be replaced.
Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!
Gabriel was so helpful and explained the process and options we had available for our ac. He was not afraid of getting on our roof like other companies were. He took pictures of the equipment and what was wrong with it. Thank you for your service!!!
Very professional and Knowledgeable on his work. Very kind and showed me what needed to be repaired
Ivan was great. He found the issue quickly and fixed it right up. He also did a good job with a small install
Today their technician Jeff came into our home. He was knowledgeable. He was amazing. The respect and care he showed for every single thing he did was beyond words. He explained everything and did not make me feel like I was just some dumb woman. He did a great job and I hope to continue to work with him again soon!
Addition part 2 today you guys came in and did a complete reinstall of my air conditioning unit and furnace and once again absolutely wonderful the care that was taken and respecting our home. The time that was taken to explain things how careful they were not to let my dog out and to give her lots of attention and still get their job done to the fact that you can tell that these guys really care about their job. I couldn't have asked for better. Thank you guys so much. Exceptional job
Addition part 2 today you guys came in and did a complete reinstall of my air conditioning unit and furnace and once again absolutely wonderful the care that was taken and respecting our home. The time that was taken to explain things how careful they were not to let my dog out and to give her lots of attention and still get their job done to the fact that you can tell that these guys really care about their job. I couldn't have asked for better. Thank you guys so much. Exceptional job
Robert did an amazing job with the drywall work in our home. He was efficient and communicated all steps of the process with my husband and I. Would absolutely recommend!
