
What Does Ice on an Air Conditioner Mean?
In certain parts of the country, there is still snow on the ground (or even in the forecast!). In other parts of the country, signs of warmer weather are becoming more apparent, though the real hot temperatures are still a ways off. Here in Arizona, though, we’re already seeing temperatures in the upper 70’s, or even the mid to high 80’s!. Our air conditioning systems often get a much earlier start than those in other areas, which is exactly why it is so important that you have yours tuned up and ready for action sooner rather than later.
Now, routine air conditioning maintenance is definitely the best way to keep your AC up and running properly. The truth of the matter, though, is that even the best air conditioners that are the most diligently maintained are not going to function 100% reliably. No mechanical system will. The best thing to do is to learn the warning signs of problems, so that you can schedule prompt air conditioning repairs. One issue that you may encounter is ice building up on your system.
Ice on the Evaporator Coil
You may not have much cause for checking in on your evaporator coil. However, it is actually very beneficial to do so every now and then. You may not feel comfortable cleaning your evaporator coil on your own — which is something that we are happy to do for you — but peeking into that air handler from time to time means that you can catch signs of icing over early on.
Your evaporator coil is the point at which refrigerant is evaporated, hence the name. The evaporation of your refrigerant allows for the removal of heat from the air within your home. If there is ice on your evaporator coil, then it will impede this process, causing your system to overwork itself in trying to cool your home. That is why it’s a problem — but what causes the icing?
If it is your evaporator coil that’s iced over, it could be something as simple as a dirty air filter. You could also have blower fan problems. How does this cause icing? By restricting airflow. If there is not enough hot air moving over the evaporator coil, then the coil can get too cold. When that happens, the condensation that collects 0n the coil before being drained down the condensate drain/pan assembly can freeze over. The thicker the ice gets, the more insulated the coil, so this is something of a self-perpetuating problem.
BONUS PRO-TIP!
Air conditioners do not use water in their operation (other than swamp coolers, which don’t use a refrigerant cycle). If you have a central AC or heat pump, and see water surrounding your indoor unit, it could be ice melting off of your evaporator coil.
Ice on the Condenser Unit/Refrigerant Lines
If you have ice on your outdoor unit, you’d probably be surprised considering just how hot the air outside is. Obviously, this is an abnormality. Ice on the outdoor unit, along with frost or ice on the refrigerant line themselves, will generally indicate a refrigerant leak. Basically, having too little refrigerant in the system is going to lead to issues with the heat transfer process, which can cause this icing. You may also have a refrigerant leak if your evaporator coil is iced over, though it’s not as immediately obvious and would likely be accompanied by these other points icing over.
Allowing your system to run when it’s icing over can lead to serious strain on your AC, particularly on your compressor. With weather as hot as ours, that is just inviting catastrophe to your system. Don’t let your system overheat and burn out. Contact our Phoenix office to have the problem resolved immediately.
Goettl Air Conditioning is here for all of your air conditioning service needs.
Testimonials
What Our Customers Say About Us
Want to "Thank" Veronica and Kdyn for the great job they did adding insulation to our attic and cleaning our ducts. They worked well as a…
We were honestly so desperate when our AC went out during the summer. Our little boy was having a hard time and we really needed a solution…
We had two air conditioning units serviced for routine maintenance, and I couldn’t have been more impressed with the two technicians…
A technician (Cameron) came out to provide an estimate for a water softener system that was leaking resin into my pipes in the house. He…
Our service technician Armando was knowledgeable pleasant and very easy to understand. He clearly explained what we needed and was very…
Brent did great work and was very pleasant. He made sure I understood what he thought was needed to solve my problem with a tankless water…
All the guys that have come to help us with our 20+ years of grease plugged pipes have been great. Patient and doing their best to help us…
I contacted Goettl for a second opinion inregards to my toilets needing to be rebuilt and my water heater needing repairs. Zach came to…
My ac unit went out and it was in the 90s in my house , I take care of my grandson who is 5 and special needs and can't be in the heat and…
Lupe was absolutely amazing! Our AC went out, and he came out to our house at 9:00 at night to help get it back up and running. He was…
The service provided was exceptional. A while ago, I reached out to the company for assistance with a few matters. Max Villegas was the…
I’m extremely grateful to Chris and his professional team for finally solving my heating and air concerns. My home had an initial design…
We bought our house last year. We weren't sure if the previous owner was keeping up with the AC maintenance so we had Goettl come out and…
Within the past month, I had 2 other unsuccessful diagnostic tests on my air conditioner from different places – but I finally found…
Angel was a pleasure to deal with; knowledgeable, efficient, fast, and extremely personable. After having explained our options thoroughly…
Chris was fantastic! Spent ample time answering all of my questions and problem solving next steps for our system. We prioritized which…
Angel was calm and professional. He understood I have trauma from past technicians with other companies and took me through step by step…
Mere words cannot express, the sense of joy, satisfaction, and gratitude, I have for the incredible professionals at Goettl. Jorge, Josh…
Goettl like always are very professional patient and nice. You can tell customer service is their priority and they take pride in it. I had…
I would definitely recommend Goettl. Good experience from the time I made the appointment to the end of the service. Mike H was an…
First, let me say I'm so impressed with Robert following the directions that I gave and where to park was spot on. Robert (Goettl…
We had a fantastic experience with everyone who worked on installing our new hvac duct system. From the knowledge and experience of the…
Great experience from start to finish. Scheduling was easy, communication was clear, and they arrived right on time. Jarod W. handled the…
These guys were amazing. Our hot water heater broke in the middle of the day. I went on several local websites and requested service right…
Jason the technician is a master class technician who thoroughly assessed our units operational effectiveness and efficiency. He inspected…
Brent was very helpful and honest with me when he discovered both my household and city shutoff valves needed replacing, which required…
After my 24 year old A/C recently went out I immediately called Goettl. As an Arizona transplant I am so glad we have them here in NV, as…
I had a new born baby a few days before but when I got home my home wasn’t cooling down. I had called Goettl at 7pm at night and Sammy had…
Our water bill reflected higher usage than normal. We had a leak but had no idea where it was. Called Goettl, & tech Caleb showed up. He…
David came to perform a rejuvenation on our HVAC units, we have two. One of them was not kicking on causing half of our home to be…
Christen and Melvin we very knowledgeable and professional. They took the time to explain what they were doing and what the findings…
It was an almost 12 hour job, and throughout, Mr. Herrera’s competency and professionalism were reassuring. As a teacher, whose…
The Goettl team was a pleasure to work with. Everyone I came in contact with was professional and very pleasant. They were able to diagnose…
OUTSTANDING job by the Goettl plumbing team! From the initial estimate to scheduling and the final installation, every step of the process…
Immediate response to my call for air conditioning service. Showed up promptly. Technicians are professional and quick to identify the…
We cannot say enough good things about our experience! When our AC went out, Nick came out late at night without hesitation to help us. He…
Oh my gosh I really love this guy because Donovan. Took his time on explaining everything to us I think this company is honest and caring…
Tristan and Steve replaced 2 bathroom faucets for me today. They were courteous, professional and very respectful of our home. Faucets are…
Working with Goettl was a pleasure from start to finish. From the young lady who took my call requesting a quote. Peter came out and was…
Ronald came by on a Sunday after our A/C died. Although the part that was needed had to be ordered, he was very efficient and diagnosed the…
Caleb was fabulous! He was extremely knowledgeable and explained the process to us we didn’t feel rushed and we didn’t feel pressured at…
My overall experience, I would give an A+. The product is great. Everyone who I dealt with on the replacement were extremely professional…
Anthony Morgan was our Technician. He arrived on time and always made sure we understood what was happening. Was very patient and diagnosed…
Kevin was super star ⭐️. He showed up looking very professional. He was well spoken . What I mean is he had manners, was respectful. He…
Kellen our tech was awesome!! We had our entire HVAC system and air ducts cleaned, and the experience was fantastic! He was extremely…
I was very pleased with Goettl Air Conditioning & Plumbing, Andrew the technician was very quick to zero in on the problem and had several…
On time – the service provider was courteous, knowledgeable and thorough. He went back and completed a final check after he was done – I…
What a great team at Goettl ! Martelvious was quick to do a same day inspection due to leaking found on the side of the house. Jeff came…
Outstanding service! My technician, Juan, clearly explained my plumbing issues and how best to resolve those problems. I was able to ask…
I had an excellent experience with Goettl, and I want to give a huge thank you to Jeremy Estrella for the outstanding service. From the…
We had a great experience with Goettl! Our AC stopped working during the Arizona heat, and the technician was professional, knowledgeable…
I just wanted to tell how impressed i was with Joe from boston professional and thorough diagnostic and repair of our system. We lost ac…
Sam has exceeded my expectations. I was skeptical of an HVAC company servicing my house and taking advantage of me. I feel like Sam has…
Excellent service. Your installers were very efficient and professional. They kept me informed of the changes they were going to have to…
Deano, Darnell & Jabari were all amazing to work with! AC went out – had an appointment in 24 hours. Once we identified I needed a new unit…
A few years ago, we purchased an AC unit from Goettl that wasn’t turning on. I called them for service, and three days later, a technician…
5 star service from our Tech Zach who assisted with diagnosing and remediating slow draining sinks and shower whistling noise. He arrived…
I had a great experience with Sam! He was professional, honest, and responsive from start to finish. He arrived on time, quickly diagnosed…
Josias is amazing. Explained what was going on. Was very honest about what is going on and options to help support the system. Got it up…
My a/c started blowing hot at 4:00. I called Goettl at 4:30. They said a tech would arrive between 7:00 & 9:00. At 8:50 Hunter called to…
The team that came over to help us attain a new AC unit was above and beyond the best experience I have ever had The individuals Gabriel…
Our air conditioner was not cooling. We called Goettl since they had installed our AC system 7 years ago. Service technician Christian…
Troy initially came out to assess the problem we were experiencing from a 2 year old unit installed by Chas Roberts. We made the mistake of…
I had my yearly air conditioner maintenance performed by Goettl this year, I feel it was a more honest assessment than what a different air…
My downstairs AC unit kept shutting off repeatedly and I had to keep suctioning the condensation line with my shop vac just to get it…
I cannot say enough great things about Matt and Jake. My mother in laws house had a major issue with the AC. Their company got us in right…
I have been using Goettl A/C and heating now for a few years now, and have been very please with their professionalism. They truly care…
Christian was absolutely amazing and has my AC working like a champ! He was very knowledgeable, kind, and patient with all the questions I…
Complete system install. Condensor/compressor, evaporator coil, and furnace. Not cheap,(got similar/ same quotes from smaller companies)but…
The Goettl team that worked on the installation of the AC and repair of the. cooler On my home-were Cesar, Adrian,Rhino And Kevin. I was…
Great experience with Nevada Heating. Came back from a week-long trip to find my house was 90 degrees at 3am. I reached out through the…
I had an outstanding experience with Goettl and highly recommend them! From start to finish, the team was professional, courteous, and…
Hector from Goettl Air Conditioning and Plumbing provided an outstanding service experience. He was extremely professional, knowledgeable…
I cannot express enough thanks to Goettl. There was a bit of confusion with the first tech but then Joe picked up the ball and he was so…
We had a baby shower scheduled on the same day as our anual check up. It was a foos thing because some of our components were compromised…
I would give 10 Stars 🌟 if possible. My service was exceptional. Dammar needs a shout out and a raise/bonus. It is extremely hot but he…
Quinn did our service, he arrived during the time frame we were told, he was kind, understanding, and completely respectful to us, our home…
TIM IS THE BEST HANDS DOWN. I Had the best experience with Goettl, ac unit died and I had called many different companies to get it checked…
From the first rep arriving to the finish of the installation this process was customer focused and extremely professional. You pay for…
I am proud to write this review. I had two AC units replaced by Goettl. Four gentleman with three trucks arrived and within nine hours…
Had been working with another company in Austin and brought Goettl in for a second opinion and haven’t ever looked back. Jarod guided us…
I had Goettl replace my entire split A/C system. they gave me an estimate late in the evening on June 10th 2026 and they completed the…
Conner the plumber came to give us a water heater install estimate. He was very punctual and professional. Communication was excellent. He…
Chris completed maintenance on our air conditioner and found an oil leak in our motor. He found a replacement, drove to get it, and…
This was my first time using this company. GOETTL customer service was great. Ken was very nice and got to the point of the problem. Jun…
I’d like to share my HVAC service experience with representative Daniel C. He was extremely attentive and professional from the moment he…
After another HVAC company's poor installation resulted in our fan blade coming loose and becoming bent, we were left with a very loud and…
Outstanding experience with Andrew Morgan! I normally don’t write reviews, but wanted to express my gratitude for Andrew coming by for…
I have had 2 wonderful experinces with Goettl's Service Technicians. My first experience started with Davey Bell. His politeness and…
I had Colby out today for my yearly HVAC system service. He was very professional and explained his procedures along the way. Last year…
Andrew was professional, knowledgeable and really went above and beyond to ensure our unit was functioning properly. His expertise in…
I don’t usually leave reviews, but I felt compelled to share my Goettl experience this time. Devin was exceptionally professional by…
⭐️ If I could give Blake 12,000 stars, I would — five stars just isn’t enough! ⭐️ Blake was absolutely amazing from start to finish. He was…
Had a full system cleaning and scheduled a duct cleaning. I never would have done it if not for the service we received from Sam. He was…
Mike from Goettl plumbing repaired a water line that had burst under the house. He came out right away and did a great job. I believe…
Based on my experience with their technician Jordan, I HIGHLY recommend Goettl! Jordan saved us THOUSANDS of dollars in repair or…
I have worked with Goettl on multiple projects, and the quality of service has consistently been excellent. For this visit, Caleb Fawcett…
We have been satisfied Goettl Loyalty Program members for several years and today was our regularly scheduled Annual Plumbing Checkup. Both…
I had three companies come out for estimates on my sewer repairs. I chose Goettl because of a fair price and they really made me…
Excellent service from beginning to end from both Colton and Jeren! I called Goetti at 11:30 a.m., and they had completed the job by 6…