Goettl Air conditioning unit

Why Is There Water Around My AC Unit?

We live in an area where the heat of summer is incredibly intense. Sure, we don’t deal with extremely humid and swampy conditions, but even a nice dry heat can prove unbearable once the temperature hits a certain point. That is exactly why you need to know for certain that your air conditioning system is going to function precisely as it should.

That is also why it is so vital that you contact a member of our team to schedule any necessary air conditioning repair services at the very first sign of trouble. Any inconsistency with the way your air conditioner in Tucson, AZ works is cause for concern. For example, what you do if you noticed that there is water surrounding your indoor air conditioning unit?

Does My Air Conditioner Use Water?

No, no it does not. If you were to see water surrounding a water heater, boiler, or even a swamp cooler, it wouldn’t be totally out of left field. After all, all of these systems actively use water in their operations. However, a central air conditioner does not use water. It is not connected to a water supply line, or a water tank. So how the heck is it leaking water?

The Answer: It’s Not

Okay, there may be water surrounding your indoor AC unit, and that water may be leaking out of the system itself. That doesn’t exactly mean that you have a “water leak” in the way that you may be thinking of, though. No, it’s not your imagination, but the source of the pooling water is not as straightforward as a leaking supply line.

  • Condensate. Frequently, the water that is “leaking” out of an air conditioning system is actually the water that is removed from the air in the house during the cooling process. As heat is removed, water condenses. This condensation collects on the evaporator coil, before dripping into the condensate drain pan. If the pan is corroded or misaligned, or if the condensate drain line should back up due to clogs such as algae growth, the pan can overflow and leak water around the unit.
  • Ice Melt. A leaking condensate array is typically not that big of a deal. If the water that you see surrounding your air conditioner is the result of ice melt, though, you could have a serious issue on your hands. Very dirty filters or blower fan problems could lead to the icing of the evaporator coil. So too could refrigerant leaks, though. If you ever see ice in your air handler, on your refrigerant lines themselves, or in your condenser unit, then you need to contact us right away. Filters can simply be changed, but leaking refrigerant is a serious issue that could lead to costly problems.

Our summer season is not easy on our air conditioning systems. It is too intense and sticks around too long for you to take any chances with its operation. At the first sign of trouble with your AC, including water leaks, give us a call.

Testimonials

What Our Customers Say About Us

Paul St. SauverPaul St. Sauver
17:46 26 Jul 24
Andrew was a true professional. Explained the issue, fixed it and showed me how to prevent it.
PantherparatrooperPantherparatrooper
16:58 26 Jul 24
Abdiel arrived promptly as his text said. He took the time to patiently answer all my questions and help me decide the best solution. Prompt, polite and profession service from the first contact and even after the completion of work. Thank you!
William BazzellWilliam Bazzell
16:39 26 Jul 24
Great service from a great company! Lionel did an excellent inspection, was very professional the entire time, but most importantly is a great conversationalist! I can't say enough positive comments about Goettl!
La Shawn WilsonLa Shawn Wilson
16:35 26 Jul 24
Frank Soto provided outstanding experienced service!
Cebolla LocoCebolla Loco
15:27 26 Jul 24
Rudy came out. He was a champ. I'm glad I chose Goettl!
Christina SneithChristina Sneith
17:50 21 Jul 24
Very knowledgeable get me informed of what he was happened to do. Did it in a timely manner very, very satisfied? Thank you guys so much.
sat 123sat 123
16:33 21 Jul 24
Excellent service! Very friendly and thorough. Would highly recommend!
Jerome PritchettJerome Pritchett
16:16 21 Jul 24
Daylan was very professional and explained all work done and why. I will continue to use Goettl and inform all whom I know of the service provided.
Emily SturgillEmily Sturgill
14:35 21 Jul 24
Our AC went down for the upstairs unit. We have a maintenance plan through another company but they do not provide 24/7 service. I called Goettl and I am so happy I did. Jesus Gloria was out within a few hours. I was called to confirm the appointment window. Then texted with the photo attached so I would know who my technician was and the link to track their arrival. Jesus was so professional and explained everything to make sure I understood. He took photos and videos to make sure I could see what he was talking about. Then showed me the photos after the repairs. I am so impressed with this experience. The company very clearly communicates how important customer satisfaction is to them. A+++ service and Jesus did an amazing job. I will definitely consider their maintenance plan in the future which also includes routine plumbing inspections and flushing for the same price other companies charge for HVAC services alone.
Gonzalo CastilloGonzalo Castillo
17:20 13 Jul 24
Peter is very experienced and professional. He knows a lot and explains everything in detail.
John McCarreyJohn McCarrey
13:56 13 Jul 24
Excellent service!
Gary StapletonGary Stapleton
02:37 13 Jul 24
I called Goettl to get a second opinion on a/c repair options or replacement. Peter Medelez conducted a very thorough system check and confirmed all the same issues previously identified but found an additional issue; tipping the scale to full replacement. We appreciated his professionalism and knowledge: answering all our questions and explaining the issues and options. We ultimately chose Goettl for the replacement option due to their price and professionalism.
James KroppJames Kropp
17:19 09 Jul 24
It was great
Robert WilliamsRobert Williams
17:06 09 Jul 24
Peter was great! Explained every detail I needed and answered all my questions!
Gustavo EscobarGustavo Escobar
16:57 09 Jul 24
Jesus Gloria provided exceptional service as the Goettl Technician this past weekend. He demonstrated great attention to detail in addressing the issues with our air conditioning unit and resolved them quickly, within 30 minutes. Jesus has a strong dedication to his profession and the company he represents, as evidenced by his professional demeanor and the quality of his work. His customer service skills are top-notch, earning a 5-star rating from us. We were so impressed by his service that we have decided to become members of the Goettl service.
Jesse Vann, JrJesse Vann, Jr
15:19 09 Jul 24
Jehad and Cameron provided great recommendation and customer service for my AC replacement.
Reda MoxleyReda Moxley
15:08 09 Jul 24
markdruthmarkdruth
17:04 01 Jul 24
Got exactly what we needed with the service and had great customer service from Tyler for our plumbing and with Jehad for our AC work. They were awesome! Thanks!
Donna OwensDonna Owens
15:51 01 Jul 24
Rudy came out and was very professional and addressed our plumbing needs in a timely manner, highly recommended.
Neuro NerdNeuro Nerd
15:06 01 Jul 24
William and Cameron were knowledgeable, friendly, professional, respectful and put on plastic booties over their shoes when they came into the house. Our pets were comfortable with them and that says a lot. We will definitely ask for them again in the future if our AC has any issues.
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