Goettl Air conditioning unit

Why Is There Water Around My AC Unit?

water around ACWe live in an area where the heat of summer is incredibly intense. Sure, we don’t deal with extremely humid and swampy conditions, but even a nice dry heat can prove unbearable once the temperature hits a certain point. That is exactly why you need to know for certain that your air conditioning system is going to function precisely as it should.

That is also why it is so vital that you contact a member of our team to schedule any necessary air conditioning repair services at the very first sign of trouble. Any inconsistency with the way your air conditioner in Tucson, AZ works is cause for concern. For example, what you do if you noticed that there is water surrounding your indoor air conditioning unit?

Does My Air Conditioner Use Water?

No, no it does not. If you were to see water surrounding a water heater, boiler, or even a swamp cooler, it wouldn’t be totally out of left field. After all, all of these systems actively use water in their operations. However, a central air conditioner does not use water. It is not connected to a water supply line, or a water tank. So how the heck is it leaking water?

The Answer: It’s Not

Okay, there may be water surrounding your indoor AC unit, and that water may be leaking out of the system itself. That doesn’t exactly mean that you have a “water leak” in the way that you may be thinking of, though. No, it’s not your imagination, but the source of the pooling water is not as straightforward as a leaking supply line.

  • Condensate. Frequently, the water that is “leaking” out of an air conditioning system is actually the water that is removed from the air in the house during the cooling process. As heat is removed, water condenses. This condensation collects on the evaporator coil, before dripping into the condensate drain pan. If the pan is corroded or misaligned, or if the condensate drain line should back up due to clogs such as algae growth, the pan can overflow and leak water around the unit.
  • Ice Melt. A leaking condensate array is typically not that big of a deal. If the water that you see surrounding your air conditioner is the result of ice melt, though, you could have a serious issue on your hands. Very dirty filters or blower fan problems could lead to the icing of the evaporator coil. So too could refrigerant leaks, though. If you ever see ice in your air handler, on your refrigerant lines themselves, or in your condenser unit, then you need to contact us right away. Filters can simply be changed, but leaking refrigerant is a serious issue that could lead to costly problems.

Our summer season is not easy on our air conditioning systems. It is too intense and sticks around too long for you to take any chances with its operation. At the first sign of trouble with your AC, including water leaks, give us a call.

Testimonials

What Our Customers Say About Us

Ninfa MaresNinfa Mares
17:54 17 Apr 24
Sam provided great customer service!
Katherine PradosKatherine Prados
17:11 17 Apr 24
2.7.24Jay Cruz, technician, arrived on time today to service/check my ac/heating. Jay arrived timely and was friendly. Jay checked my inside unit, ceiling vents, etc and he made some recommendations. He was easy to talk to and very professional. He will be sending me an email with the recommendations and costs associated so that I can save the money to have these taken care of. I will say, no other technician has been as proficient as Jay.Yesterday, 2.6.24, I received a call from Betty. Betty was also very friendly, professional and knowledgeable. She listened to me and made recommendations and advice. By the end if the call, I felt like Betty was a friend.Thank you to Jay and Betty!Late one evening I was washing clothes. Daughter noticed water on floor under washer. I was so upset and worried about finding someone to fix the problem, whatever it was, and especially the cost. Goettl this the rescue! Namely, their employee/plumber, Chris! The next day, Chris came, found the clog in my pipes, and…voilà! We joined their $14.95 per month plan and that was all we paid for a job well done! Thank you!3.26.24Tyler Leija was great! He checked my drain pipe outside with a camera. Advised everything was clear. He checked my kitchen and master bathroom sinks and toilet. Tyler was friendly, but professional. Thank you.4.17.24Frank M arrived here on time. He was friendly and professional. He explained everything he was going to do today. He completed everything he mentioned. He provided suggestions of things that need or should be taken care of. Nothing urgent. He installed the water heater sensor in addition to other plumbing type things. He drained the water heater. He spoke to his supervisor, Terronne (sp?). Should received estimates for hvac and water heater. Thank you Frank! Great job!
Susie FindeisenSusie Findeisen
17:09 17 Apr 24
Matthew was Totally professional, respectful, knowledgeable and a very kind person.He didn’t rush me and was very thorough! Thank you so much -I’m glad you were the one helping me
raul rodriguezraul rodriguez
16:58 17 Apr 24
Jesus Gloria did an amazing job and very informative.
Gerry BenaventeGerry Benavente
23:38 16 Apr 24
I am very satisfied with the drain clog/clearing work that Deonte Wilson did for me today. He was very professional and personable. He explained everything that he was doing and was very pleasant to talk to as well. The price was right and service was outstanding! Thank you!
cindy vanbebbercindy vanbebber
16:59 09 Apr 24
Dad and I are thankful for your company and am comforted by the products in our home that u have so proudly taken care of on our behalf.
Mindy MayfieldMindy Mayfield
15:15 09 Apr 24
Roy A. was a pleasure to work with. He thoroughly and expertly explained all of the issues with my system with pictures and videos. He was transparent about the remediation options available to me and patiently reviewed each option with me. The install team, Daniel and Roy, were equally as awesome. They too were extremely knowledgeable, patient with my questions, and worked diligently to get my new unit up and running safely in one day. I couldn’t have asked for a better team.
Gary GarciaGary Garcia
22:35 08 Apr 24
Tyler did a great job, taking care of the plumbing problem. Great customer service, and describing the problem.
Gloria LamoureuxGloria Lamoureux
22:28 08 Apr 24
Outstanding, thorough professional service by Sam. Ensured all services were fully explained and all work well done. You can be proud to have him as a part of Goettl's service team.
Mike MouserMike Mouser
20:29 08 Apr 24
Billy gave me good service and advice
Jason SanchezJason Sanchez
21:22 06 Apr 24
Vonzetta HickmanVonzetta Hickman
17:53 06 Apr 24
Pedro did a thorough job,he even took the time to walk me through the proper care of my unit.
Randy HinesRandy Hines
16:26 06 Apr 24
Our thanks to Billie for his great service and insights. Also, the professionalism from Goetti And in particular, Stacey, and her scheduling and notifications are always a pleasure. If we could expect this kind of service from all vendors, we wouldn’t have to write reviews! Well done guys.
Al GilmerAl Gilmer
15:14 06 Apr 24
William the technician did a fabulous job. April did a great job settingup the appointment.
dtxdemon S,A.TX.dtxdemon S,A.TX.
00:42 06 Apr 24
Done a amazing jobAbdiel
Stephen KnightStephen Knight
16:39 31 Mar 24
Jeremy Ortega came today performed my annual service.THANK YOU Jeremy and Goettl for the excellent customer service.
Jennifer Gilmore AdamoJennifer Gilmore Adamo
15:19 31 Mar 24
Nacho Hernandez serviced my water heater and was super. Knowledgeable, efficient and friendly!
Emilio CarmonaEmilio Carmona
04:04 31 Mar 24
Excellent very professional and help full , he went above and beyond his service, I would highly recommend him and his company!!
Roberto SantiagoRoberto Santiago
22:31 30 Mar 24
Professional and straight to the point. Didn't feel like I was being overcharged or getting unnecessary work done.
kim ahlerskim ahlers
21:58 30 Mar 24
Carlos is top notch, very knowledgeable, courteous and explains everything step by step. I truly appreciate his honesty, and throughness. I will always call Geottl to do our check ups. Thank you.
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