GOETTL AND SMARTAC.COM JOIN FORCES TO REVOLUTIONIZE HVAC AND PLUMBING SERVICES

Leading HVAC and Plumbing Services Provider Collaborates with Innovative HVAC Health Platform to Revolutionize Customer Experience and Boost Efficiency

LAS VEGAS, Nev., September 7, 2023 — Goettl Air Conditioning and Plumbing, a trailblazing force in the residential HVAC and plumbing services sector, is proud to unveil a strategic collaboration with SmartAC.com, a renowned leader in customer engagement and HVAC health solutions. This visionary partnership is poised to redefine Goettl’s membership model, revolutionizing the customer experience through a profound shift towards proactively maintaining the health and performance in real-time of a customer’s home.

The core focus of this alliance centers on leveraging technology to better serve our customers and use Goettl’s expertise and high-level service to proactively keep them comfortable. Upon installation of SmartAC.com sensors by our skilled technicians, these sensors are on constant alert for potential issues such as variations in heating or cooling performance, water leaks, and drain clogs. The ultimate objective is to preemptively identify concerns for homeowners, thereby averting damage and preserving comfort.

Jake Gress, CEO of Goettl, spearheads an ambitious, multi-year growth strategy that includes the introduction of the SmartAC.com Smart Maintenance® model to our valued customers, seamlessly integrated into our monthly membership program, Smart Sadie. The program’s inaugural launch this month in select markets will pave the way for a full-scale rollout across all Goettl markets by year-end. Gress expressed his vision, stating, “Our commitment is to empower our customers with technology and visibility, safeguarding their most cherished assets— their families and their homes. SmartAC.com has engineered a world-class solution to facilitate this by enabling real-time checking of these critical systems to ensure peace of mind.”

Goettl’s legacy of innovation and unwavering dedication to adopting pioneering technologies in pursuit of operational excellence has been steadfastly upheld under the leadership of its former CEO and current Chairman, Ken Goodrich. Reflecting on this transformative collaboration, Goodrich stated, “Our introduction to SmartAC.com last year underscored the potential to catalyze a paradigm shift within our industry, reshaping the way we serve our customers. Embracing new technology may pose disruptions, but our steadfast commitment is to ‘do things the right way, not the easy way.’ In this instance, the right way also happens to be the easiest.”

Josh Teekell, CEO of SmartAC.com, echoed the significance of this venture: “The industry has long sought a simple, cost-effective, and comprehensive technology solution to engage homeowners year-round. We are thrilled to accelerate our growth through this partnership with the iconic brand, Goettl, as we jointly craft the future of HVAC and plumbing services.”

About Goettl Air Conditioning & Plumbing

Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company’s values to this day. As Sadie Certified® professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona, Nevada, Southern California, and Texas. To learn more, visit goettl.com.

About SmartAC.com

The SmartAC.com platform uses wireless sensors to watch cooling and heating performance, air filter life, drain lines, and water leak-prone locations to ensure the health of critical HVAC & plumbing systems. Insights served up through the homeowner app and contractor dashboard enable a proactive approach to maintenance, notifying parties of a potential breakdown or water leak before catastrophic damage or loss of comfort occurs.

For media inquiries, please contact:
Mollie Toland
Director of Communications
[email protected]

Testimonials

What Our Customers Say About Us

Paul St. Sauver

17:46 26 Jul 24

Andrew was a true professional. Explained the issue, fixed it and showed me how to prevent it.

Pantherparatrooper

16:58 26 Jul 24

Abdiel arrived promptly as his text said. He took the time to patiently answer all my questions and help me decide the best solution. Prompt, polite and profession service from the first contact and even after the completion of work. Thank you!

William Bazzell

16:39 26 Jul 24

Great service from a great company! Lionel did an excellent inspection, was very professional the entire time, but most importantly is a great conversationalist! I can't say enough positive comments about Goettl!

La Shawn Wilson

16:35 26 Jul 24

Frank Soto provided outstanding experienced service!

Cebolla Loco

15:27 26 Jul 24

Rudy came out. He was a champ. I'm glad I chose Goettl!

Christina Sneith

17:50 21 Jul 24

Very knowledgeable get me informed of what he was happened to do. Did it in a timely manner very, very satisfied? Thank you guys so much.

sat 123

16:33 21 Jul 24

Excellent service! Very friendly and thorough. Would highly recommend!

Jerome Pritchett

16:16 21 Jul 24

Daylan was very professional and explained all work done and why. I will continue to use Goettl and inform all whom I know of the service provided.

Emily Sturgill

14:35 21 Jul 24

Our AC went down for the upstairs unit. We have a maintenance plan through another company but they do not provide 24/7 service. I called Goettl and I am so happy I did. Jesus Gloria was out within a few hours. I was called to confirm the appointment window. Then texted with the photo attached so I would know who my technician was and the link to track their arrival. Jesus was so professional and explained everything to make sure I understood. He took photos and videos to make sure I could see what he was talking about. Then showed me the photos after the repairs. I am so impressed with this experience. The company very clearly communicates how important customer satisfaction is to them. A+++ service and Jesus did an amazing job. I will definitely consider their maintenance plan in the future which also includes routine plumbing inspections and flushing for the same price other companies charge for HVAC services alone.

Gonzalo Castillo

17:20 13 Jul 24

Peter is very experienced and professional. He knows a lot and explains everything in detail.

John McCarrey

13:56 13 Jul 24

Excellent service!

Gary Stapleton

02:37 13 Jul 24

I called Goettl to get a second opinion on a/c repair options or replacement. Peter Medelez conducted a very thorough system check and confirmed all the same issues previously identified but found an additional issue; tipping the scale to full replacement. We appreciated his professionalism and knowledge: answering all our questions and explaining the issues and options. We ultimately chose Goettl for the replacement option due to their price and professionalism.

James Kropp

17:19 09 Jul 24

It was great

Robert Williams

17:06 09 Jul 24

Peter was great! Explained every detail I needed and answered all my questions!

Gustavo Escobar

16:57 09 Jul 24

Jesus Gloria provided exceptional service as the Goettl Technician this past weekend. He demonstrated great attention to detail in addressing the issues with our air conditioning unit and resolved them quickly, within 30 minutes. Jesus has a strong dedication to his profession and the company he represents, as evidenced by his professional demeanor and the quality of his work. His customer service skills are top-notch, earning a 5-star rating from us. We were so impressed by his service that we have decided to become members of the Goettl service.

Jesse Vann, Jr

15:19 09 Jul 24

Jehad and Cameron provided great recommendation and customer service for my AC replacement.

Reda Moxley

15:08 09 Jul 24

markdruth

17:04 01 Jul 24

Got exactly what we needed with the service and had great customer service from Tyler for our plumbing and with Jehad for our AC work. They were awesome! Thanks!

Donna Owens

15:51 01 Jul 24

Rudy came out and was very professional and addressed our plumbing needs in a timely manner, highly recommended.

Neuro Nerd

15:06 01 Jul 24

William and Cameron were knowledgeable, friendly, professional, respectful and put on plastic booties over their shoes when they came into the house. Our pets were comfortable with them and that says a lot. We will definitely ask for them again in the future if our AC has any issues.