GOETTL AND SMARTAC.COM JOIN FORCES TO REVOLUTIONIZE HVAC AND PLUMBING SERVICES

Leading HVAC and Plumbing Services Provider Collaborates with Innovative HVAC Health Platform to Revolutionize Customer Experience and Boost Efficiency

LAS VEGAS, Nev., September 7, 2023 — Goettl Air Conditioning and Plumbing, a trailblazing force in the residential HVAC and plumbing services sector, is proud to unveil a strategic collaboration with SmartAC.com, a renowned leader in customer engagement and HVAC health solutions. This visionary partnership is poised to redefine Goettl’s membership model, revolutionizing the customer experience through a profound shift towards proactively maintaining the health and performance in real-time of a customer’s home.

The core focus of this alliance centers on leveraging technology to better serve our customers and use Goettl’s expertise and high-level service to proactively keep them comfortable. Upon installation of SmartAC.com sensors by our skilled technicians, these sensors are on constant alert for potential issues such as variations in heating or cooling performance, water leaks, and drain clogs. The ultimate objective is to preemptively identify concerns for homeowners, thereby averting damage and preserving comfort.

Jake Gress, CEO of Goettl, spearheads an ambitious, multi-year growth strategy that includes the introduction of the SmartAC.com Smart Maintenance® model to our valued customers, seamlessly integrated into our monthly membership program, Smart Sadie. The program’s inaugural launch this month in select markets will pave the way for a full-scale rollout across all Goettl markets by year-end. Gress expressed his vision, stating, “Our commitment is to empower our customers with technology and visibility, safeguarding their most cherished assets— their families and their homes. SmartAC.com has engineered a world-class solution to facilitate this by enabling real-time checking of these critical systems to ensure peace of mind.”

Goettl’s legacy of innovation and unwavering dedication to adopting pioneering technologies in pursuit of operational excellence has been steadfastly upheld under the leadership of its former CEO and current Chairman, Ken Goodrich. Reflecting on this transformative collaboration, Goodrich stated, “Our introduction to SmartAC.com last year underscored the potential to catalyze a paradigm shift within our industry, reshaping the way we serve our customers. Embracing new technology may pose disruptions, but our steadfast commitment is to ‘do things the right way, not the easy way.’ In this instance, the right way also happens to be the easiest.”

Josh Teekell, CEO of SmartAC.com, echoed the significance of this venture: “The industry has long sought a simple, cost-effective, and comprehensive technology solution to engage homeowners year-round. We are thrilled to accelerate our growth through this partnership with the iconic brand, Goettl, as we jointly craft the future of HVAC and plumbing services.”

About Goettl Air Conditioning & Plumbing

Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company’s values to this day. As Sadie Certified® professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona, Nevada, Southern California, and Texas. To learn more, visit goettl.com.

About SmartAC.com

The SmartAC.com platform uses wireless sensors to watch cooling and heating performance, air filter life, drain lines, and water leak-prone locations to ensure the health of critical HVAC & plumbing systems. Insights served up through the homeowner app and contractor dashboard enable a proactive approach to maintenance, notifying parties of a potential breakdown or water leak before catastrophic damage or loss of comfort occurs.

For media inquiries, please contact:
Mollie Toland
Director of Communications
[email protected]

Testimonials

What Our Customers Say About Us

Larry Juarez

23:29 09 Sep 24

Mr. Nathan Bloodworth arrived and immediately troubleshot the problem. He was extremely knowledgeable and got the job done in less time than I expected. Thank you.

David Gonzalez

23:20 09 Sep 24

Daylan was awesome super communicative and great at his job!

Ernest Garza

23:16 09 Sep 24

Stephanie Borges

20:51 09 Sep 24

Andrew was very professional. Explained everything about the problem we were having with our sink drain. Made great recommendations. The service was timely and the alerts for when they were headed this way were very helpful.

Driana Galvan

19:41 09 Sep 24

Great service by Darrell Gonzales

Raphael Choury

19:01 01 Sep 24

Jesus was prompt and went straight to work. He was transparent and explained in detail the advantages of certain improvements. He was knowledgeable and initiated the improvement process right then and there!

Brooke Hagstette

18:07 01 Sep 24

We came for a quick trip and walked in to our family member’s home with no AC. I called this company on a Sunday, and a holiday weekend no less, and they were able to get us in the same day and fixed the problem quickly. Thank you!

Charles Rivera

05:11 01 Sep 24

Joseph Gutierrez came out And provided a very in-depth conversation on the systems they have for water softeners and carbon filter combinations. I was debating over another product with a different company and he very thoroughly explained the difference. This led me to decide on moving forward with their system, An exceptional employee, and I am sure the company appreciate his professionalism as much as I did.

Jeffrey Tom

00:38 28 Aug 24

Jesus Gloria was awesome, knowledgeable, and very helpful in getting our AC system up and running. It's hot outside and this guy saved us. Thank you so much for all the help and support.

Benito Enriquez

22:48 27 Aug 24

Jesus Gloria did an outstanding job diagnosing our system and giving us a solution that's fair and affordable. A true professional!

Louis Castro

22:42 27 Aug 24

William , Goettl Technician is a Professional Highly Qualified Individual who performed his work in a skilled manner within a minimal amount of time .

teresa cruz

21:26 27 Aug 24

Frank M, was great he took the time to explain all the details of the estimate and explained what needs to be done. Thank you Frank!

Mario Legarde III

00:41 21 Aug 24

Jeremy Ortega was excellent in his ways of explaining what my HVAC is doing during peak times of the day during summer. Great Customer experience overall.

Daniel Montoya

00:28 21 Aug 24

Darrell Gonzales was very informative, honest, and knowledge. I am very satisfied with his work and would gladly appreciate if he was again assigned to service this AC unit.

Patrick Felan

00:25 21 Aug 24

Darrell was very professional and did a great job diagnosing our AC system. We will be calling Goettel AC next time.

Jose Caro

23:36 20 Aug 24

We were hearing hammering between the walls. Tyler came out to my home to perform an evaluation. After doing several tests he quickly found the issue. We discussed several options. I ultimately opted to have the problem fixed to avoid damage to other appliances. He completed the work in a timely manner.

Ernest Foreman

23:29 20 Aug 24

Darrell Gonzales did an excellent job.

Nick Elemes

00:23 16 Aug 24

Peter helped a lot with explaining the root cause of our AC unit not functioning as well as it should be, and explaining why he recommended the fix/parts that he did. Took plenty of time to troubleshoot what was actually going on as opposed to just treating the symptoms, and explained in an easy-to-understand way what he found and how to fix it. He also gave good advice about simple DIY maintenance we can do moving forward to keep the system healthy! Goettl as a whole was very easy to work with and I was able to book an appointment as early as the day following my phone call. Great service from start to finish!

Jose

23:11 15 Aug 24

Excellent work, thanks Darrell Gonzales and Carlos Zapien

Aubrey David

20:59 15 Aug 24

Andrew was an awesome and knowledgeable technician. He walked me through best and worst case scenarios. He was very informative offering multiple repair options. The best case scenario turned in our favor and we are back in business. Huge thanks to Andrew!