Leading HVAC and Plumbing Services Provider Collaborates with Innovative HVAC Health Platform to Revolutionize Customer Experience and Boost Efficiency

LAS VEGAS, Nev., September 7, 2023 — Goettl Air Conditioning and Plumbing, a trailblazing force in the residential HVAC and plumbing services sector, is proud to unveil a strategic collaboration with SmartAC.com, a renowned leader in customer engagement and HVAC health solutions. This visionary partnership is poised to redefine Goettl’s membership model, revolutionizing the customer experience through a profound shift towards proactively maintaining the health and performance in real-time of a customer’s home. 

Smart AC comfort monitor

The core focus of this alliance centers on leveraging technology to better serve our customers and use Goettl’s expertise and high-level service to proactively keep them comfortable. Upon installation of SmartAC.com sensors by our skilled technicians, these sensors are on constant alert for potential issues such as variations in heating or cooling performance, water leaks, and drain clogs. The ultimate objective is to preemptively identify concerns for homeowners, thereby averting damage and preserving comfort. 

Jake Gress, CEO of Goettl, spearheads an ambitious, multi-year growth strategy that includes the introduction of the SmartAC.com Smart Maintenance® model to our valued customers, seamlessly integrated into our monthly membership program, Smart Sadie. The program’s inaugural launch this month in select markets will pave the way for a full-scale rollout across all Goettl markets by year-end. Gress expressed his vision, stating, “Our commitment is to empower our customers with technology and visibility, safeguarding their most cherished assets— their families and their homes. SmartAC.com has engineered a world-class solution to facilitate this by enabling real-time checking of these critical systems to ensure peace of mind.” 

Goettl’s legacy of innovation and unwavering dedication to adopting pioneering technologies in pursuit of operational excellence has been steadfastly upheld under the leadership of its former CEO and current Chairman, Ken Goodrich. Reflecting on this transformative collaboration, Goodrich stated, “Our introduction to SmartAC.com last year underscored the potential to catalyze a paradigm shift within our industry, reshaping the way we serve our customers. Embracing new technology may pose disruptions, but our steadfast commitment is to ‘do things the right way, not the easy way.’ In this instance, the right way also happens to be the easiest.” 

Josh Teekell, CEO of SmartAC.com, echoed the significance of this venture: “The industry has long sought a simple, cost-effective, and comprehensive technology solution to engage homeowners year-round. We are thrilled to accelerate our growth through this partnership with the iconic brand, Goettl, as we jointly craft the future of HVAC and plumbing services.” 

About Goettl Air Conditioning & Plumbing

Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company’s values to this day. As Sadie Certified® professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona, Nevada, Southern California, and Texas. To learn more, visit goettl.com.

About SmartAC.com

The SmartAC.com platform uses wireless sensors to watch cooling and heating performance, air filter life, drain lines, and water leak-prone locations to ensure the health of critical HVAC & plumbing systems. Insights served up through the homeowner app and contractor dashboard enable a proactive approach to maintenance, notifying parties of a potential breakdown or water leak before catastrophic damage or loss of comfort occurs. 

For media inquiries, please contact: 
Mollie Toland
Director of Communications
[email protected]  


What Our Customers Say About Us

Stephanie VegaStephanie Vega
17:23 15 Jun 24
Andrew was great and knowledgeable!!
Ferlyn MallariFerlyn Mallari
17:19 15 Jun 24
The company was very quick to respond. They came in the same day and got our AC fixed within an hour! Our tech Matthew Lopez was great at walking us through the whole process. Also had great customer service! Definitely would recommend!!
George RuizGeorge Ruiz
17:14 15 Jun 24
Frank Soto was on time and very professional. I was given a couple of options on how to correct the plumbing issue and the leak was fixed within a couple of hours. Very happy
Kirk MattiodaKirk Mattioda
13:58 15 Jun 24
Nacho, our Tech performed a check on our newly installed HVAC sys. He was courteous, knowledgeable, and approachable. He answered all questions my wife and I had and provided some good tips for system longevity. Good on the Goettl company for hiring Superstars like Nacho!
Monica FernandezMonica Fernandez
17:03 07 Jun 24
Daniel Castillo explained everything throughly and the process of what I needed. He was able to explain in detail why I had been having constant issues and how to best resolve this. Really happy with his service, overall knowledge and ability to help us understand great rep, and customer support when I would call in.
Lee RiesLee Ries
13:05 07 Jun 24
02:41 07 Jun 24
Technician was very good. Answered all my questions and was very patient.
00:39 07 Jun 24
Matthew did an amazing job ! He was very fast and super helpful. I highly recommend getting services through Goettl !
Rebecca GarzaRebecca Garza
16:43 05 Jun 24
Matthew Lopez’s service was top notch!! Quick and very attentive. He was thorough and explained everything that was taking place. I will always refer to Goettle for my AC needs and ask for Matthew!
Enrique SaucedaEnrique Sauceda
16:39 05 Jun 24
Matthew Lopez was our tech and he had the absolute best manners and great work ethic. Clear as could be with issues and repairs, couldn’t ask for a better tech!!!
Melissa AhumadaMelissa Ahumada
01:12 05 Jun 24
Husan “Sam” was knowledgeable, friendly, and extremely helpful when providing our AC maintenance care. He was very thorough in his inspection of our equipment and responded to my questions in a candid and professional manner.
Payton Bolden (Beau)Payton Bolden (Beau)
00:42 05 Jun 24
Goettl has been my choice of A/C and plumbing even before becoming Goettl. Have always gotten excellent service at reasonable prices. They will continue to be my “go to” guys.
Yvette DowdyYvette Dowdy
00:37 05 Jun 24
Very nice and prompt, found the problem.
greg turnergreg turner
17:44 28 May 24
Great service. Miguel B did a great job and took the time to discuss everything with me.
Jason JohnsonJason Johnson
15:56 28 May 24
Amy HallAmy Hall
15:46 28 May 24
Absolutely fantastic! Our AC unit went out unexpectedly. We called Goettl and they were here so quickly. The technician immediately knew what was wrong, didn’t try to upsell sell on anything and fixed the problem within a few minutes. Will absolutely call them again. I was super impressed by the responsiveness and professionalism of Josue.
William ColemanWilliam Coleman
15:29 28 May 24
Jehad was awesome! Fast and found the problem right awesome. I appreciate the service.
Tyler BoydTyler Boyd
15:19 28 May 24
Came home from work to an 85 degree house and a broken AC. Called at 0800 and they sent Matt Lopez out by 0915. He quickly diagnosed the issue and gave me the news that no one wants to hear, it needed replaced. He was extremely professional and kind with this news and assured me that we could figure this out. He called Tony Vizzone who helped get together estimates and drop the price to something that I was able to afford. Matt and Tony made this awful experience bearable and I can’t thank them enough for all that they have done for myself and the community. I’m a customer for life now!
fe garciafe garcia
17:15 26 May 24
Glory to Jesus
23:57 25 May 24