Providing San Antonians with home comfort solutions since 2019.

Adrian and Adrian were very professional and knowledgeable. I was very satisfied with the job they did at my home. They took the time to explain the new equipment and they also cleaned up when they finished the job. I will always recommend Asrian ro anyone needing Goettl services.

Junior showed up on time, very quickly assessed the problem and got right to work. The price was fair and below other quotes we had received. He was fast thorough and friendly. Our water works great now. Definitely recommend Goettl.

Today was my first experience with Goettl and Eddie was great. He was kind, respectful, and thorough with his service. He explained everything he did to our AC system and provided plenty of photos to show me what he did. The membership is incredibly reasonable at only $12 a month and for something as valuable as an AC system in texas it was a no brainer to sign up. He also never pushed any sales on me which I appreciate. I signed up for the membership simply through his educating and recommendation as to how he approaches his maintenance.

Rudy Farias was thorough in his work and explained everything he was doing and why it was important. He is very personable and was respectful of my time and my home. Thank you, Mr. Farias!

Peter Medelez assessed the situation, determined the best repair option, discussed his concerns and a solution which was considered and approved. He was professional and courteous. I was explained the scope of work, cost, and everything was dead on perfect. His professionalism is was appreciated.
Thank you!

Blake was absolutely amazing. Very impressed with his level of service and knowledge I will only be having him as my tech from now on. we are very happy with Goettl’s customer service

Shaq was amazing. He was very knowledgeable about the water heater and plumbing information I asked for service. He came in checked everything and took care of the water heater with no problem. He even checked my water softener system to make sure it was working properly.

Update: I have had several scheduled appointments and has been on time maybe once. I've had to rearrange my daily schedules just knowing that they're not going to be punctual. That's really frustrating. I confirm my appointments, and they're still not on time. They won't call or text to let you know that they won't be on time. You won't find anything out till you call them checking the status.
There has also been times when they schedule an appointment days in advance, then they'll call you at that last hour to tell you that they have to order a part. But keep in mind that they've had days to do so prior your scheduled appointment.

I really had high hopes.....sigh.

Matthew, Brian, and Christian are all impeccable. Matthew came and found issues that was missed by another company that we actually had a contract with. Long story short, Goettl now has our loyalty. Their service was just that great. They spotted issues that were missed, their service was spectacular, and their mannerism was amazing. I had our whole system replaced at a great rate. Brian and Christian were here alllllll day, literally. I'm sure they're supposed to have lunch breaks but chose to work non-stop. I literally had to get them to take a 2 minute break just so they can eat lunch, which I gladly provided for these hard workers. Thank you Goettl for fixing our issues.
Must I not forget to mention, they'll even call to set up complimentary maintenance checks which is amazing. Rudy had came out to do my annual maintenance check and he was so great and so friendly. He checked my unit, my thermostat, flushed my unit, and checked the outside unit making sure everything was running correctly. Thank you Rudy for doing a great job.

Adrian and Adrian Jr were amazing and professional workers. The two worked very efficiently and explained what they did and what to expect.They also walked us through the installation process and explained what we can do to care for our new unit. They ensured the end result was perfect and even took the time to clean up after they were done. Very knowledgeable duo. I am very glad it was them coming to our home to help us fix our issue. I will 💯 recommend their service.

Kaelen was great-- took extra time to explain what he was doing and the charges. It wasn't a complicated job but he treated it as his most serious job -- very professional. Call Goettl for your plumbing repairs. All their technicians are great.

Andrew is a great guy! Very knowledgeable, explained the different types of plumbing my house has, was very thorough in resolving the issue we were having.

Eddie was extremely courteous and knowledgeable... he took his time explaining what needed to be done including all our options. We're all set for the winter.

The Plumber was very courteous and honest about the work being done on plumbing repair. He took his time to explain the repair being done and worked very effectively in completing the task. I would highly recommend this Plumber and for him again in the future in case I would have another plumbing problem.

We had an AC maintenance and vent check today and we are Very happy with the service Billy McDermott provided. He is very knowledgeable, patient answering all of my questions and offered videos and pictures to support his findings. Thank you.

Lorenzo is the one you want! He deserves 10 stars! He is confident in his work, honest, respectful, knowledgeable, professional, and listened to my concerns. He took his time and never rushed the job. We had an appointment just to service our water heater, but during the process, he discovered an issue with a specific pipe that was causing our water pressure to be so low in our home (for a long time) and replaced the pipe the same day! Highly recommend him!

Goettl came out for a maintenance check on our HVAC system. Andrew was so good, so professional, thorough and explained everything as he went along. I trust Goettl and their employees to provide excellent, honesty service to their customers. Thank you Andrew for servicing our HVAC system ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Brandon was highly professional and respectful while completing my semi-annual hvac maintenance. Customer service was great, calling me to confirm in advance and during my appointment time to make sure a slight delay still worked for my schedule. I'm highly satisfied with Goettl and continue to recommend them to my friends and colleagues.

Matthew was very professional and personable. Took care of the issue with great care and no fuss. Very satisfied with this company and their knowledgeable staff!
Frank and Jason came out to do a flood prevention inspection and they were great! Very professional and I highly recommend their service!
7/11 Ricardo Pena came out to replace a capacitor. He was very professional, identified the problem quickly, did the replacement, double checked everything to make sure nothing was missed. Very happy with his great service!
1/31/25 Jeremy Ortega came out to install sensors on my ac and water heater units. He was very professional and also very nice in helping me set up the app on my phone for the sensor notifications. Great service!
1/2/26 - Blake Menchaca came out to do a maintenence check on my hvac. He was very professional, knowledgeable, and also personable. Great service! A+

I want to express my sincere appreciation for the outstanding service provided by Jesus Gloria. From the moment he arrived, he was incredibly personable,...

Richard was really great at explaining the whole process and how long each test would be. He was able to give us mostly good because it was a smaller job that what we thought it could be.

Our A/C quit late in the afternoon and we were able to get an appointment the next day and it was Christmas Eve when they came out. Jorge came in diagnosed...

I recommend Goettl Plumbing services (specifically tech Junior Gonzalez) without reservation. I had a (leak) problem that thankfully wasn't too too serious....

Andrew Morgan came out to do a routine check for my AC after it was installed a year ago. Great service and explained everything in a way that was helpful and effective. Definitely recommend

I trust the service techs with Goettle. Jorge was also open and transparent about the issues regarding my HVAC system. No pressure on upselling their...

We just had our winter rejuvenation service for our home’s two hvac units. Eddie Franco was punctual, answered all of my questions, and was thorough in detailing the servicing and the health of our systems. Great job!

Frank did the best he could with what he had. i had no hot water. After i called the electrician and he diagnosed i had a wiring issue with the water...

I run an Airbnb with 5 rooms in my home, and my tankless water heater suddenly went out. In my case, this was an emergency, especially with the weather getting colder. Goettl ensured that a technician arrived within a few hours, and Juan Gil showed up in good spirits and ready to solve the puzzle.

Like most people, I typically search for the cheapest service I can find, and I end up having other plumbers come out to check out issues with my tankless water heater, who run their mouths, upsell parts (that don't seem to be causing the problem), and generally don't really know enough about tankless water heaters. This time, I decided to go with an experienced company with a good reputation, and I am glad that I did - Goettl's prices are very reasonable and worth the service they provide.

Juan, was very knowledgeable, patient, and persistent. Even better, he was careful and humble enough to acknowledge that he didn't know everything and checked with the manufacturer at every step. Juan spent a great deal of time helping me diagnose the problem (which always seems impossible to ascertain quickly with machines like tankless water heaters), and went above and beyond to ensure that my guests and I had hot water tonight.

Juan never got frustrated; he handled everything carefully and made sure to clean up after himself when he was done. If I can have Juan take care of all of my plumbing or AC issues in the future, I will. And if you're reading reviews to decide whether to call Goettl for your issue, I would encourage you to trust their service and experience. My experience with Juan was definitely memorable.

We now have hot water again. Can I get a "hell yeah"?

I run an Airbnb with 5 rooms in my home, and my tankless water heater suddenly went out. In my case, this was an emergency, especially with the weather...

Goettl plumbing is a great Value, and the hard working proffessionals like Jaun make it great. He quickly solved the issue with my tankless water heater,...

Andrew was very nice and friendly. He fixed my toil very fast and efficiently and had my water back on. I'm 75 and a diabetic I greatly appreciate the help

Tyler Brockhausan did a superb job installing a start stop capacitor on my AC unit. He thoroughly went through all of the maintenance. He also showed up on...

Tyler came to our house for our 6 month HVAC maintenance. He was kind and courteous. He did a great job. we're lucky to have access to the Goettl team...

Frank Soto is wonderful! He has been out to my home on 2 different calls, each was a different call out. Frank Soto is very knowledgeable, kind, understanding and his time management is on point. Great Job, well done as always Frank Soto. PS. I will request Frank Soto by name for all plumbing fiasco! 5 stars again.

Great service today from Steve with Goettl. The visit was my semiannual system check as we head into winter. Steve was very thorough and fully explained...

Richard arrived to the appointment ready to help, he couldn't but notice our concerned face. Richard knew right away where our problem lies. in no time at...

I called Goettl which had done previous plumbing for me. I couldn’t get the water shut off in the backyard. And since I have their membership, I was told there would be no trip charge Clayton Purvis was such an angel. He reached down and turned it off, and apparently I had not turned it around enough times I felt like an idiot and told him he can go back to the office and share with his coworkers what this old woman did. Anyway, he fixed it so it’s easier for me to turn it off and on. Thank you Clayton.

I recently called Goettl about installing a new toilet. I called in the morning, they had an opening that same afternoon. They sent Richard Wenzlaff. He did...

Had my Plumbing checked out again today as part of my Sadie club membership. Had a couple of parts that need to be replaced on my water heater as part of...

I highly recommend Goettl! I purchased a new toilet this morning and they were able to install it this afternoon! Richard came out and did an awesome job!...

Hello today I had an inspection of my water heaters performed by Juan. He was very professional and knowledgeable of his job. Diagnosed that one of my...

We had a great maintenance check with Blake and Stephen, they were quick and super courteous. So very kind and that makes a huge difference for us. We've...

A/C stopped working during late afternoon. Jesus Gloria arrived at 7:00 PM, quickly isolated the problem and had the system working again within an hour....

Andrew was very knowledgeable and professional. He did the job right and explained what he was doing. Thats why I always ask for him. Customer service was...

I called about replacing the inner workings of a toilet tank due to corrosion and age. After inspecting it, I was provided photos and several options to...

GOETTL a #1 AIR/ PLUMBING Company. I give them 5 's for all around great service from what they done for our house in recent months. Our latest call for...

Jeremy Ortega was very professional. He was extremely informative and helpful. He answered my questions with ease and was very kind. i look forward to...

Didn't charge for coming out to troubleshoot & was able to provide multiple estimates for repairs/replacement solutions. Then they were able to complete...

I had a negative review on Goettl plumbing a couple of weeks ago and then an assistant manager contacted me to do right by me. I needed a Moen faucet...

Jason came out to do my scheduled Heating check. He was friendly and thorough however there must have been a miscommunication and he did an AC check instead. Another appt was scheduled.

Goettl is great. I had a great HVAC tech named Christian. Was a great young man. Polite, efficient and showed me how I needed to be cleaning out my drain...

Great service. Great techs. Always knowledgeable and efficient. Their Smart Sadie program is great value and ensures your HVAC and plumbing etc is cared for...

We had a very good experience with Goettl. The mechanic who came out to do our check up was very knowledgeable and willing to answer my questions. He was in...

My plumbing issues were resolved and explained to the point. The plumbing technician Juan Gil was efficient and knowledgeable in his field. He also...

Ian Palacios came out yesterday to service and inspect our A/C system and he did an outstanding job. He also changed out the air filters. We really appreciate the fact that he was on time and let us know when he was on the way. This is why we chose Goettl for our heating and air conditioning needs.

Jonathan Saucedo was very helpful and professional. I appreciated his honest and straight forward nature about the problem and options presented. He is a...

The service was perfect from start to finish. I received a text letting me know the technician was on the way, and I could track his location and see how...

They were able to send a technician the day I called! Blake came out and triaged the outside unit. Once finished looking it over and testing the unit, Blake...

We were extremely pleased with Joel "Junior" Gonzalez when he came to our house to assess our plumbing needs. He was right on time, and we felt very...

We have been Sadi club members for years. The service is excellent from the customer service representatives that answer the phone to the individual technicians that come out to your home. Two years ago we replaced our AC unit and went with a Goettl installation after years of having them maintain our older unit.
This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.

We bought our unit with them three years ago, and since have received great service. Christian was out today for a maintenance check and he reminds us why we stay SADI members. Great deal.

Christian and Raymone came out today for preventive maintenance and they were awesome! They knew what they were doing, very professional, and polite! 5...

Andrew Morgan is a brilliant and patient technician. He let us know step by step what he was doing to the system and made sure we understood. Our AC had...

Great service techs. Full disclosure repairs. I’m a Sadie plan member and have a lifetime warranty on my air conditioner through them. I’ve been very happy with GOETTL.

i've had a new air conditioning unit installed in my home with a lifetime warranty. Next I'm getting a new water heater and I've been super happy with all...

Super fast response and repairs. Will definitely be a member and use for all my ac and plumbing issues going forward! The membership is reasonable priced as...

Want to thank Goettl for sending Christian and Raymond to do the yearly check up on my AC unit. They went thru the whole system took there time to make...

We called on a Saturday and thankfully Christian Acosta was the one on call to help us out. He was knowledgeable, kind, super patient with our very curious child, and did absolutely everything in his power to get our AC back on. Unfortunately the blower motor was toast. He got us set up with a window unit for the time being and. Fast forward to today, Wednesday, and Christian and Ian came to install a new blower motor for us. Both gentleman were wonderful! They kept us informed of the process and what to expect as they replaced the parts. Our house is already cooling back down and I have Christian and Ian to thank for that! They did inform us of a military discount, which was very helpful, and they insured the entire process was as streamlined as it could be. If we ever need assistance in the future, I will be calling and asking for Christian and Ian because I know they will ensure that our HVAC system has been treated with the highest quality of service. They also brought our son an adorable plushie of Sadie, the Goettle mascot, and a flashlight. Its comforting to know that when Christian and Ian are on the job, you'll be taken care of as if they were working on their own homes.

We called on a Saturday and thankfully Christian Acosta was the one on call to help us out. He was knowledgeable, kind, super patient with our very curious...

GREAT job with Plumbing and air-conditioning these guys are phenomenal!! Very reasonably priced for any work! Kaelen was great! Very professional and...

Been using Goettl for years and have nothing but good things to say about them. Today's service was an annual A/C rejuvenation. Blake was on time, polite...

Had a service call today with Goettl - last minute effort - they performed perfectly, getting our appt set even though late at night!
Blake was our service...

Tyler Leija was Professional and knowledgeable. Explained everything before and after. I received pictures of the work that was done and estimates for...

Rudy was the tech that came out. He provided valuable information about the job which made me feel comfortable to proceed with the work. Rudy skills...

We called everyone in town on a late Sunday evening with an emergency leak problem in our shower......only Goettl was there to help and our technician...

Very knowledgeable and professional technicians. They are friendly and polite. I'm extremely satisfied with this company and with the support I receive from...

Our AC outdoor unit went out yesterday and less than 24 hour later, it was repaired and now running beautifully. Blake was knowledgeable and professional. I...

The very Best. Thank you Goettl for having Marcos and Jose on your team. Aren't you the fortunate ones. During a very busy time for us they came in and did...

I was very impressed from start to finish with Goettl. Our downstairs AC went out last night and I called Goettl this morning. They scheduled me for the...

Had a waterline break at the Meter in our front yard. called around to get availability. initially offered a Saturday timeframe but thereafter time became...

Goettl sent Richard to put my toilet back on its base in my powder room. He was friendly, professional & proficient in his job.
He immediately replaced the...

Goettl never disappoints! My recent visit with Frank McBride was exceptional. Frank was very detailed and explained everything as he went along. Frank is...

Had main water line replaced due to a slab leak. After scope of job was explained by Goettl personnel, job was scheduled for next day. Employee True Marler...

Christian Acosta came today for my yearly HVAC system. He was very impressed professional, friendly and informative. He was also very efficient and...

When the water softener fix didn't work, they refunded me the cost, even though they said it might not work up front due to the age of the water softener!...

Brandon did any amazing job. He got here early, is incredibly polite and straightforward. He quickly diagnosed the problem and worked to find me the best...

Had a emergency with plumbing, Goettl staff was so amazing even on a Sunday afternoon. Employees And staff were great very informative . Big shout to them...

Jonathan Saucedo and Angel Zamora were an amazing team. They worked extremely hard to get my home back up and running for a full replacement of my water...

Our AC went out and Miguel from Goettl came to the rescue! He was professional, knowledgeable, and very thorough in explaining the issue and the repair...

Dado and Adrian were very knowledgeable, professional, punctual and kept us informed with every phase of installing our tankless water heater and backflow...

Andrew Morgan was a great technician. He did a great job to find the solution why my AC was not operating properly . He told me step by step. I was real...

Andrew Morgan did great work, he came to the home fixed the issues I found. He also found a few more issues and fixed those as well. All under warranty, so...

Jonathan and Clayton of Goettl replaced our kitchen sink faucet and hot water tank yesterday. Professional, humorous, and they worked well together. Great...

I had an outstanding experience with Goettl thanks to Mr. Andrew! From the moment he arrived, he was professional, courteous, and extremely knowledgeable....

Great service, very professional and Ryan (the technician) was extremely courteous, knowledgeable and expedient. I highly recommend this company for your...

A/C was acting up overnight. Called first thing in the morning and Andrew came out later that morning. He did a great job getting me cool air again!...

Overall great experience! We got our call answered right away and got an appointment immediately. Our technician assigned was Edgar. He was great and very...

Both AC units went out. Called first thing in the morning and had a technician out at my home by 9 am. First time using Goettl and was extremely pleased...

They were fast responding and reasonably priced for the pipe leak I had. The tech Darian was very friendly, helpful and thorough.
Definitely recommend

on 4/15 I scheduled an online appointment to have my Air Condiction system annual maintenance check completed. I was able to get an appointment for the...

Great customer service on both plumbing and HVAC needs.

I especially love their route service as it lets you know exactly how far away the technician is.