
What Does Ice on an Air Conditioner Mean?
In certain parts of the country, there is still snow on the ground (or even in the forecast!). In other parts of the country, signs of warmer weather are becoming more apparent, though the real hot temperatures are still a ways off. Here in Arizona, though, we’re already seeing temperatures in the upper 70’s, or even the mid to high 80’s!. Our air conditioning systems often get a much earlier start than those in other areas, which is exactly why it is so important that you have yours tuned up and ready for action sooner rather than later.
Now, routine air conditioning maintenance is definitely the best way to keep your AC up and running properly. The truth of the matter, though, is that even the best air conditioners that are the most diligently maintained are not going to function 100% reliably. No mechanical system will. The best thing to do is to learn the warning signs of problems, so that you can schedule prompt air conditioning repairs. One issue that you may encounter is ice building up on your system.
Ice on the Evaporator Coil
You may not have much cause for checking in on your evaporator coil. However, it is actually very beneficial to do so every now and then. You may not feel comfortable cleaning your evaporator coil on your own — which is something that we are happy to do for you — but peeking into that air handler from time to time means that you can catch signs of icing over early on.
Your evaporator coil is the point at which refrigerant is evaporated, hence the name. The evaporation of your refrigerant allows for the removal of heat from the air within your home. If there is ice on your evaporator coil, then it will impede this process, causing your system to overwork itself in trying to cool your home. That is why it’s a problem — but what causes the icing?
If it is your evaporator coil that’s iced over, it could be something as simple as a dirty air filter. You could also have blower fan problems. How does this cause icing? By restricting airflow. If there is not enough hot air moving over the evaporator coil, then the coil can get too cold. When that happens, the condensation that collects 0n the coil before being drained down the condensate drain/pan assembly can freeze over. The thicker the ice gets, the more insulated the coil, so this is something of a self-perpetuating problem.
BONUS PRO-TIP!
Air conditioners do not use water in their operation (other than swamp coolers, which don’t use a refrigerant cycle). If you have a central AC or heat pump, and see water surrounding your indoor unit, it could be ice melting off of your evaporator coil.
Ice on the Condenser Unit/Refrigerant Lines
If you have ice on your outdoor unit, you’d probably be surprised considering just how hot the air outside is. Obviously, this is an abnormality. Ice on the outdoor unit, along with frost or ice on the refrigerant line themselves, will generally indicate a refrigerant leak. Basically, having too little refrigerant in the system is going to lead to issues with the heat transfer process, which can cause this icing. You may also have a refrigerant leak if your evaporator coil is iced over, though it’s not as immediately obvious and would likely be accompanied by these other points icing over.
Allowing your system to run when it’s icing over can lead to serious strain on your AC, particularly on your compressor. With weather as hot as ours, that is just inviting catastrophe to your system. Don’t let your system overheat and burn out. Contact our Phoenix office to have the problem resolved immediately.
Goettl Air Conditioning is here for all of your air conditioning service needs.
Testimonials
What Our Customers Say About Us







Great service!
ML








What really stood out was his deep knowledge and attention to detail — he didn’t just do the job, he made sure we understood what was causing the issue and how to help prevent future problems. It’s rare to find someone so thorough, respectful, and genuinely dedicated to doing the job right.
Rodell represented Goettl with true professionalism, and we couldn’t be more pleased with the service. Highly recommend both Rodell and Goettl for anyone needing expert, trustworthy plumbing service!




Regards & Thanks again
James & Debbie Terrazas
7003 Mill Wheel






-Kathleen







Anyone who receives Max as the technician on their call should consider themselves lucky, as should his supervisors at Goettl. He is the consummate pro through and through. I highly recommend Max & Goettl and we will be utilizing their services in the future. Thanks again to Max for his considerable help.

Daniel came out for a new issue and got it all handled in one visit. Love this company and their techs!



.


















Cameran took the time to thoroughly explain the differences between replacing with a traditional tank water heater versus opting for a tankless model. He laid out the pricing and options in a very transparent manner, answering all my questions patiently and ensuring I understood the benefits and costs of each option. This level of transparency was refreshing and much appreciated, as it helped me feel confident in making an informed decision.
Overall, Cameran provided a fantastic experience. His professionalism, knowledge, and genuine approach were exceptional, making what could have been a stressful situation both easy and informative. I highly recommend Cameran to anyone in need of water heater services. Thank you, Cameran, for your outstanding service!







He was organized and methodical when servicing our unit/property.
Austin was easy to understand and helped to sell us on the savings program.👍🏽😃











Caleb was professional and clear. He showed me what he found and told me how I could proceed. Thank you Goettl 😊 and thank you Caleb!





Thermostat. Stopped working on Monday night 10/20 /2025. GOETTL Tech. Kevin Andrew text to notify me of his ETA. Was very punctual. Explain what the problem was, he checked it out , went up to attic and found the problem. Explain to me the issues that was causing the A/C Thermostat to turn off. Went into detail explaining to me what was causing the A/C Thermostat to turn off. He was very professionalc and ourteous.
Thank you Kevin... Blessings








He explained, while he saw no immediate problems. what we might expect going forward, given the furnace's age and condition. After I asked about major component vs. whole-unit replacement, he provided a thorough explanation, and pricing, of options for us to consider.
Very good experience with Jef! Highly recommend!


His experience led us to a solution for our pipes, which saved us thousands and thousands of dollars.
He’s a good man to have on your side


The service was perfect. The technician Julian Bray was pleasant, knowledgeable and completed the install quickly. The area was left cleaner than when he arrived.




Jesus was are tec came in check everything let me know what would need to be done or taken care of came in respectfully with a great attitude
Highly exceptional service we definitely will be requesting him if possible great experience today





.




Sally




















This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.













I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.


Jerry also noticed our water pressure was low after flushing toilet then trying to wash hands in bathroom sink which were so he suggested a new pressure regulator as we have had a new better water conditioning system installed. We now have the best water pressure even when using a shower and kitchen sink faucet at the same time. Also Jerry is a master plumber and we appreciate his knowledge and experience. Will definitely call Goettl again when a plumber is needed.
Ralph & Kathy Lesmeister



Darean Guerra today. He arrived on time and took the time to explain what he was going to do. He was very knowledgeable which helped me trust what he was doing. He left his work area clean. I am very pleased with his work.




Now we have a new flange, installed correctly, and ready for the new toilet!








The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!


They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.
Sincerely, June Jones

And I would highly recommend the company and the quality technicians like Jarod.
Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.







They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!

Everyone from the Goettl sales representative Christian, Tech / Advisor Josias recommended a HVAC A/C and Heating system replacement. Technicians team Veronica and her partner.


Jeremy Canchola serviced our mini-split today with the usual Goettl efficiency and professionalism.
Highly recommended!


Hopefully, we will get Jack for our next service call.







Robert, Tyler, Adrian & Luis, Thank you all so much.


