
Debunking 5 Common Water Myths: The Truth About Drinking Water Contaminants
Water is essential for life, and access to clean, safe drinking water is a fundamental human right. However, concerns about water quality and the presence of contaminants have led to a flood of information, sometimes conflicting, about what’s in our tap water. Read on as we delve into the truth about drinking water contaminants, dispelling common myths and presenting the facts to help you make informed decisions about your water sources.
Myth #1: Tap Water Is Always Safe to Drink
Fact: While many developed countries have strict regulations governing tap water quality, it’s not a universal guarantee of safety. Aging infrastructure, industrial pollution, and natural contaminants can still affect the quality of tap water. Contaminants in drinking water can also pose significant health risks. According to the Centers for Disease Control and Prevention (CDC), exposure to contaminants in drinking water can lead to various health issues, including gastrointestinal illnesses, developmental problems in children, and even certain types of cancer. Therefore, understanding and addressing these contaminants is crucial for safeguarding your health and well-being.
Tip: Regular water quality testing is essential to ensure that your tap water meets safety standards.
Myth #2: Bottled Water Is Safer Than Tap Water
Fact: Bottled water is not inherently safer than tap water. In fact, some studies have found that bottled water may contain contaminants like microplastics. These tiny plastic particles can leach from the plastic bottles themselves and have been detected in various bottled water brands. When ingested over time, microplastics can potentially pose health risks.
Tip: Using reusable bottles helps reduce the 50 billion plastic water bottles sold in the US every year.
Myth #3: Boiling Water Removes All Contaminants
Fact: Boiling water can kill most harmful bacteria and pathogens, making it safer to drink in emergencies. However, it does not remove chemical contaminants or heavy metals and in some cases, boiling water can even concentrate these contaminants, making the water more toxic. If there are concerns about chemical contaminants or heavy metals in the water supply, additional treatment methods, such as using activated carbon filters or chemical purification, may be necessary to ensure the water’s safety for consumption.
Tip: The CDC recommends boiling water for at least one minute (or three minutes at higher altitudes) to ensure it’s safe to drink.
Myth #4: Filtration Systems Are 100% Effective

Fact: Water filtration systems vary in their effectiveness and the types of contaminants they can remove. For example, basic carbon filters are effective at improving taste and odor by removing common impurities like chlorine, but they are not sufficient to eliminate heavier contaminants such as lead, mercury, or certain chemical pollutants that can be present in your water supply. It’s essential to choose a filtration system based on the specific contaminants present in your water and to regularly replace filters as recommended.
Tip: RO (Reverse Osmosis) systems are typically the best option for removing a wide range of contaminants, including dissolved salts, heavy metals, bacteria, viruses, and certain chemical pollutants, from your drinking water. Learn more about different water filtration systems in this Goettl Homeowner Tip on YouTube:
Myth #5: Water Contaminants Are a Third-World Problem
Fact: Water contamination is a global issue with wide-ranging implications for public health and the environment. While developed countries often boast more robust water treatment infrastructure, they are not immune to challenges. For example, in the United States, much of the water infrastructure is reaching the end of its useful life, with some pipes dating back a century. This aging infrastructure can lead to issues like leaks and water main breaks, potentially introducing contaminants into the water supply.
According to the Environmental Defense Fund, emerging contaminants, including PFAs (per- and polyfluoroalkyl substances), also pose an ongoing challenge worldwide. PFAs—also known as “Forever Chemicals”—are synthetic compounds found all over the environment that don’t break down easily. A recent study found that more than 200 million Americans are exposed to PFAs in their tap water.
Tip: A reverse osmosis water filtration system is the most effective tool for removing PFAs, according to Goettl Master Plumber Gary Eisenhauer. To access information about your public water system, such as system characteristics, sampling data, violations, and enforcement, utilize tools like the EPA’s Safe Drinking Water Information System (SDWIS) Federal Reporting Services.
Safeguarding Our Water Supply
Access to clean, safe drinking water is a vital part of public health, and understanding the truth about water contaminants is crucial. While many myths persist, it’s essential to rely on scientific facts and regularly monitor your water source’s quality. Whether you use tap water, bottled water, or natural sources, being informed and taking appropriate precautions can help ensure that your drinking water is safe for you and your family. Water is life, and it’s our responsibility to safeguard it.
GET SAFER DRINKING WATER IN YOUR HOME
Goettl experts can help you make the switch to a whole-home water purification system. Contact us today to provide you and your loved ones with pure and clean drinking water that’s easy to access. Contact Goettl today for expert advice and professional installation services.
Testimonials
What Our Customers Say About Us











We had a system check up visit from Jesus Gloria, he’s a great guy and professional. The visit was very helpful and educational. I couldn’t start today on some work that needs done but when we are ready to pull the trigger on that project you can bet Goettl will be the company we call.
(the following is an older review)
Goettl sent Brandon to service my family’s home. Most importantly his skills were on point. He was very professional as well. Also after a brief side conversation he helped me not look as bad in front of my old lady. He told her, “There’s no way that would have moved with a snake. Definitely not his fault.” (She doesn’t read company reviews) so thanks Brandon for a job well done and helping preserve my dignity as a man.


Stacy was very professional and knowledgeable. He explained everything showed me pictures and explained some options for me. He explained some parts are starting to wear. Thank you Stacy for your service. I would recommend him.
Jesus and Andrew were very professional and knowledgeable about my service and explained and booked my services. Showed pictures and explained other packages that are a available. They both were very pleasant. I would recommend them.
Mohamed and his colleague were very professional. They both did great work. I would recommend them to others. I have always had great work completed by the technicians. They are all professional and knowledgeable about the work they do.















Update: I accepted your proposal and wow, three days later my house has heat and air. Installation time was a little over five hours with breaks, and all the time your crew worked efficiently and professionally. Nothing left undone. A big THANK YOU for you guys.
Update2: Goetti set up the building permit appointment with the county, and attended the inspection, which past with no issues. Other companies that I have dealt with have not done so much. Furthermore, I did get multiple estimates, and all the other companies had convenient add-on's which proved by the inspection were a unnecessary expense, thus making Geotti price the lowest and most honest of them all. By the way, the heater and a/c have work to perfection and are both very quiet.
Follow up: A home inspection showed a small issue with my new furnace, so I called Goettl. Next day service and they determined there was an issue with the furnace they installed. Two days later (Christmas Eve) a brand-new furnace was installed. No debate, new questions asked, no cost to me, they insisted. This was quit the contrast to what I experience with other HVAC companies I have dealt with in my forty years in Reno.

Update:12/18/25
Stacy did an absolutely wonderful job checking our hvac system. In addition my husband asked about insulation and as it turns out Goettl does indeed do insulation. Stacy spent a lot of time taking pictures of our attic and showing them to us and patiently explained everything to us.
He is a very pleasant and friendly person and I would not hesitate to have him do all of our hvac inspections. He was very thorough and even checked our outside a/c unit and changed the Capacitor.
Benton was equally pleasant and very helpful on the phone and we booked the insulation install for the following week.
I would not hesitate to recommend Goettl. Customer service counts a great deal to me and Goettl really takes care of it's customers.
Update: 12/19/2025
Tim Theriot reinsulated my attic today. As usual for Goettl teams, he did a wonderful job. He and his team member (Francisco?) cleaned up nicely.
Benton again was wonderful to deal with.
Update: 12/24/2025
Nicholas Mayhew installed our new kitchen faucet. Not only is he an extremely friendly and pleasant person, but he did a great job. He made sure there were no leaks anywhere under our sink and he cleaned up everything. I would have him work on any of my plumbing.













Jose C. visited today for our scheduled maintenance. He did a great job checking the system and identifying a board on the outside system that was not working. Luckily, this item was approved to be under warranty! Thank you Jose C.!
*** Update 06/21/2025 ***
Edgar came over today and performed some scheduled maintenance on the A/C. We can tell that Edgar loves his job, he has so much enthusiasm. We absolutely love that! Equally, his work and feedback regarding our system was stellar. If I could give SIX STARS, i would! Thank you Edgar!
*** Update 11/16/2024 ***
I called Goettl Friday to fix a plumbing issue. Another vendor wouldn't come over to fix our issue until Monday. Goettl was able to have Derean visit that same day and was able to follow up and complete the work Saturday morning. I thanked Derean for working the weekend and he did a fantastic job. Thank you Goettl and thank you Derean!
Excellent customer service and thoroughly checked all A/C items. Tech identified capacitor that needed a replacement. Thank you!
*** Update 7/17/2023 (NEW) ***
So, I was able to talk to customer service and they escalated to the General Manager regarding my 12-year warranty from Dayton, a company they acquired. As of today, I have confirmation that my 12-year warranty *IS* indeed valid and will be honored by Goettl. I am *very* happy with the results. The General Manager explained and apologized for the confusion. We are now at 5-stars again! Thank you Goettl!
*** Update (Old) ***
So, my A/C was installed by Dayton A/C services and Dayton was bought out by Goettl. I found out that my original 12 yr warranty (labor) is not honored by Goettl. I have escalated this issue and no one at Goettl has picked up the phone to talk to me about this problem. I only received an email describing that my warranty is not valid.
Therefore, my above statement, I am now billed $245. They did a one time refund because of the invalidated warranty but that doesn't make up for the bigger problem.
I am still working on getting an answer from a higher authority since I am extremely unhappy with my warranty and wondering how many other people don't realize their ORIGINAL WARRANTY is INVALID.
Additionally, if I am getting charged by Goettl to do services, my credit card billing should reflect Goettl, rather than some 3rd party. Is my A/C service being contracted out?




He was not pushy at all,, he was very detailed and explained everything that was done to the units.



Jesus Pacheco arrived for the final repair and completed the repairs faster than quoted. After, he showed me the repairs and explained everything thoroughly. I’m am extremely happy with the services completed and have no worries in the quality of work done. Thank you!


Highly recommend Goettl Air Conditioning and Plumbing!!!




HOWEVER, the estimate provided was exceptionally high and not market in my opinion.









I’ll post an up dated message when the guys finish the work! Work is done! Just waiting on concrete and inspection! Zack Adolfo Jalen Sam Chis have been outstanding! There work ethics have been phenomenal very very pleased with the work just waiting to finish everything up so I can get my house back thank you Goettl Plumbing!







Eric and another man came to my house to clean my ductwork. Goettl had explained to me about promotion during my winter rejuvenation. Eric explained the procedure to me. Helped take down some child gates and then helped replace them when done. Always kept me informed of status and explanation of findings. Goettl may be on the costly side but well worth it. Communication is great and Smart Sadie program is great.
Again Eric and the other man (I apologize for not remembering his name) were friendly and always communicated what was happening.

Both your Plumber Technician, Josh Munoz and his Service Manager, Ben Tracy were extremely helpful.
Josh drained the hot water heater and conducted a thorough inspection of all our plumbing – both floors – inside (5,500 sq ft) as well as outside and identified several issues which he quickly set about fixing.
Josh was friendly, informative and professional throughout the entire process and served as a great representative of your company and team.
Speaking of which – every time Josh needed to check in with management Ben made himself available as a resource. It was clear that they were working as a team.
Once again ➡️ Thanks for all the great work and special kudos to Josh.




But you can’t put a price tag on your life!!
So thanks to my hero.








Pipes, all under the house with low clearances. Alan and partners did a very professional and considerate work. I'd recommend them to anyone.


Update: Eric and Momo came out afterwards to clean the HVAC coils and ducts, and they also provided amazing service and also went above and beyond. Thank you both for your kind, helpful, and efficient work!


Incredible service from Brent, who came out and was incredibly knowledgeable in his craft. Can't say enough good about the guy. Thank yall for taking care of us!





A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit.
I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons.
When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items.
The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company.
A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly.
Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days.
These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going.
Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol.
Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them.
I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!

A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit.
I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons.
When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items.
The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company.
A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly.
Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days.
These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going.
Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol.
Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them.
I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!





By the end of the day, I had hot water and Mark left no sign of a mess behind.
I was surprised at such fast service and impressed by everyone I interacted with.
Great company!















Like most people, I typically search for the cheapest service I can find, and I end up having other plumbers come out to check out issues with my tankless water heater, who run their mouths, upsell parts (that don't seem to be causing the problem), and generally don't really know enough about tankless water heaters. This time, I decided to go with an experienced company with a good reputation, and I am glad that I did - Goettl's prices are very reasonable and worth the service they provide.
Juan, was very knowledgeable, patient, and persistent. Even better, he was careful and humble enough to acknowledge that he didn't know everything and checked with the manufacturer at every step. Juan spent a great deal of time helping me diagnose the problem (which always seems impossible to ascertain quickly with machines like tankless water heaters), and went above and beyond to ensure that my guests and I had hot water tonight.
Juan never got frustrated; he handled everything carefully and made sure to clean up after himself when he was done. If I can have Juan take care of all of my plumbing or AC issues in the future, I will. And if you're reading reviews to decide whether to call Goettl for your issue, I would encourage you to trust their service and experience. My experience with Juan was definitely memorable.
We now have hot water again. Can I get a "hell yeah"?


We had a concerning plumbing issue, and Geo was able to diagnose the problem with impressive speed and accuracy. What I really appreciated was that he took the time to clearly explain what was wrong, showed me what he was looking at, and gave me honest, practical advice on the best solution.
He had the issue resolved in no time at all. The whole experience was seamless, from the quick scheduling to the efficient and high-quality work. It’s so refreshing to find a technician who is not only a master of his craft but also a genuinely kind and trustworthy person.
A huge thank you to Geo and the entire team at Goettl. You have a customer for life! If you need a plumber, ask for Geo—you’ll be in the best hands






I have seen Goettl vans all over town and so I called them.
Got appointment right away and the Technician, Jef Eusepi, took care of our problem.









Thank you,
Greg Sanches





















This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.













I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.







The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!


They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.
Sincerely, June Jones

And I would highly recommend the company and the quality technicians like Jarod.
Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.






They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!
