What You Can Do to Prevent AC Problems

Living in the desert means relying heavily on your air conditioner to combat the intense heat and dry conditions. Proactive AC maintenance and care are essential to ensure your AC system performs efficiently and reliably throughout the hot season.

While no amount of preventive measures can make your air conditioner 100% reliable, taking the right steps can significantly minimize issues and extend the lifespan of your unit. Here are some tips to help you keep your air conditioner running smoothly and reduce the need for repairs.

The Importance of Preventive AC Maintenance

Maintaining your air conditioner is crucial to prevent unexpected breakdowns and costly repairs. Regular maintenance helps identify potential issues before they become major problems, ensuring your system operates efficiently.

Preventive AC maintenance also extends the lifespan of your air conditioning system. Well-maintained units experience less wear and tear, reducing the likelihood of premature failures and the need for early replacement.

Moreover, routine maintenance can enhance your system’s energy efficiency, lowering utility bills and a smaller environmental footprint. By investing in preventive care, you’re not only ensuring optimal performance but also maximizing your AC system’s longevity and cost-effectiveness.

With Goettl Air Conditioning & Plumbing, you can keep your AC in top condition and enjoy uninterrupted comfort by scheduling routine check-ups.

Keep the Outdoor Unit Clean

Maintaining the cleanliness of your outdoor AC unit is essential for its performance. The condenser coils in the outdoor unit disperse heat into the surrounding air, and any buildup of dirt or debris can impede this process.

Clear the Surrounding Area: Ensure there is no debris around the unit, such as leaves or yard waste. It allows proper airflow and prevents the system from working harder than necessary.
Wash the Cabinet: If you notice a dirt buildup on the unit, gently hose it down to remove the grime. This simple step can significantly improve the efficiency of your air conditioner.

A clean outdoor unit helps your AC run more efficiently, reducing the strain on the system and extending its lifespan.

Change the Air Filter Regularly

Changing the air filter in your AC unit is one of the simplest yet most effective maintenance tasks you can perform. A clogged filter impedes airflow, forcing the system to work more strenuously to cool your home.

Impact on Efficiency: A clogged filter reduces the efficiency of your air conditioner by increasing airflow resistance. It makes it harder to cool your home and leads to increased energy bills.
Preventing Damage: Regularly replacing the air filter helps prevent issues like icing on the evaporator coil, short cycling, and unnecessary wear and tear.

Maintaining a clean air filter ensures that your AC unit can operate at peak performance, providing better cooling and energy efficiency.

Schedule Routine Maintenance

Routine AC maintenance is key to keeping your air conditioner in optimal condition. Professional Goettl Air Conditioning & Plumbing technicians can perform comprehensive tune-ups to ensure all components function correctly.

Professional Inspections: During a maintenance visit, technicians will check refrigerant levels, calibrate the thermostat, inspect electrical components, and clean critical parts of the system.
Preventing Breakdowns: Regular maintenance allows for the early detection and resolution of minor issues, preventing them from developing into serious problems and minimizing the chances of unforeseen breakdowns.

By scheduling routine maintenance with Goettl, you can enjoy peace of mind knowing your AC system is well-maintained and ready to handle the summer heat.

Upgrade Your AC System

Consider an upgrade if your air conditioner is old or requires frequent repairs. Modern AC systems are more energy-efficient and reliable, offering better performance and lower operating costs.

Energy Efficiency: Newer models are designed to meet higher efficiency standards, providing better cooling with less energy consumption. It translates to lower utility bills and reduced environmental impact.
Advanced Features: Upgrading to a modern AC system can also give you access to advanced features like programmable thermostats, variable-speed compressors, and enhanced humidity control.

Investing in a new air conditioning system can significantly improve your home’s comfort and save you money in the long run.

Additional Tips for Improving AC Efficiency

In addition to regular maintenance and timely upgrades, you can take several other steps to enhance the efficiency of your air conditioning system.

Insulate Your Home

Optimal insulation allow for maintaining the desired temperature in your home, which lowers the pressure on your air conditioner. Ensure your home is well-insulated, including the walls, attic, and windows, to prevent cool air from escaping and hot air from entering.

Use Ceiling Fans

Ceiling fans can help distribute cool air evenly throughout your home, allowing you to set the thermostat a few degrees higher without sacrificing comfort. It can lead to significant energy savings over time.

Install a Programmable Thermostat

A programmable thermostat enables you to schedule different temperatures for various times of the day, optimizing energy use. For example, you can program the thermostat to raise the temperature at work and lower it before you return home.

Seal Air Leaks

Check for any air leaks around doors, windows, and ductwork and the seal them. Cool air can escape due to leakage with warm air entering the unit, forcing your air conditioner to work harder to maintain the desired temperature.

Dealing with Common AC Problems

Despite your best efforts, AC problems can still occur. Awareness of common issues and their solutions can help you address them promptly and prevent further damage.

Uneven Cooling

Uneven cooling in your home can be a sign of several issues, such as blocked vents, damaged ductwork, or an improperly sized AC unit.

Identifying the Problem

Walking through your home and encountering hot spots can be frustrating. This uneven cooling typically indicates a problem with your air conditioning system. If your unit is appropriately sized, installed, and serviced correctly, it should cool your home evenly.

Solutions

Professional air conditioning repairs from Goettl can identify and resolve these issues, ensuring your home stays comfortably cool throughout the summer. Technicians can inspect and clean the ductwork, check for blockages, and ensure the system operates efficiently.

Short Cycling

Short cycling occurs when your air conditioner frequently turns on and off. It reduces efficiency and increases wear and tear on the system.

What Is Short Cycling?

Various factors, such as an oversized AC unit, a malfunctioning thermostat, or electrical issues, can cause short cycling. It leads to increased energy consumption and can shorten the lifespan of your system.

Addressing Short Cycling

If your AC has always had this issue, it might need to be replaced with a properly sized unit. For new short-cycling problems, Goettl technicians can diagnose and fix the underlying electrical or mechanical issues. In some cases, cleaning or replacing the air filter can resolve the problem, as restricted airflow can cause the system to overheat and shut down prematurely.

Loud Operation

While some noise is normal during AC operation, loud or unusual sounds can indicate a problem with your system.

Identifying Noisy Components

Loose or damaged components, such as fan belts, motors, or compressors, are common causes of loud operation. These issues can cause rattling, screeching, or grinding noises.

Solutions for Loud Operation

Goettl technicians can inspect your system to identify the noise source and perform the necessary repairs. Regular AC maintenance can also help prevent these issues by ensuring all components are securely fastened and in good condition.

Schedule Professional AC Repair and Maintenance Services Today!

Maintaining your air conditioner ensures reliable and efficient performance throughout the hot summers. By keeping the outdoor unit clean, regularly changing the air filter, scheduling routine maintenance, and considering upgrades when necessary, you can prevent many common AC problems and enjoy a comfortable home environment.

Additionally, improving overall efficiency, such as insulating your home and using ceiling fans, can enhance your cooling system’s performance. If you encounter any issues with your air conditioner, don’t hesitate to contact Goettl Air Conditioning & Plumbing for professional repair and maintenance services.

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Testimonials

What Our Customers Say About Us

Based on 43407 reviews

Adriana Kuhlman [Saville M.

Thomas came to do our inspection on our new AC system. He was very nice, answered all my questions, and went above and beyond to get issues in my SmartAC app taken care of.

Robert B.

Visit was even earlier that scheduled. Smooth, professional, complete. Fine young man, Jaime. Personable & friendly. Sounds honest in his appraisal & suggestions.

Christina B.

Very pleased with the Service the technician Billy provided today. He was very friendly, Took great care in everything and explained all options very clearly.

Roxanne H.

Goettl has been a wonderful company to work with. We have had numerous experiences with plumbing, heating, AC services. Wanted to give a great review for David, Jesus, Jaren and the rest of the team that has come to our home.

Johnny V.

Andrew Gonzales,was very polite, professional, and informative.
He was not pushy at all,, he was very detailed and explained everything that was done to the units.

Bill A.

Daniel was excellent in performing all the items that were checked. Very good customer service. Explained everything he did and what the numbers were. Great Job.....

Frank P.

First Off We Purchased A Complete New Packaged Air Conditioner In 2018 And Recently Signed Up Goettl’s PM Program. We Had The Plumbing Division Schedule A Routine Check Up And The Service Technician That Was Sent Out Was Awesome; We Want To Give A Huge Shout Out To Tai Fernandez, Tai Was Prompt And Explained Everything What Was Needed For A Good PM. Very Knowledgeable And Polite And Courteous And Passionate About His Trade That He’s In. Personally I Would Hire 5 Tai’s If I Owned Company. Please Recognize Tai For His On Point Customer Service,. Cheers And Do Your Research If You Have Any Questions With Goettl Do Your Research Because It Seems All Their Employees Are Solid And This Company Is Legit.

Mathias A.

I contacted Goettl on a Sunday for a leak through my ceiling and the service fee was waived, I was not charged for the visit. Stacy was the technician that came out, inspected, prompt, and excellent feedback on the issue. We discussed options and was able to book a secondary appointment right away!

Jesus Pacheco arrived for the final repair and completed the repairs faster than quoted. After, he showed me the repairs and explained everything thoroughly. I’m am extremely happy with the services completed and have no worries in the quality of work done. Thank you!

Pete T.

After dealing with a chronic sewage drainage problem for 4 plus years, and having several services unable to properly diagnose it, and implementing temporary fixes, the Goettl team of Greg and his apprentice Luis quickly found the source of the issue and repaired it. We have had estimates from other firms to fix this for over $1,200 and this team did the job for under 25% of that. Great to have qualified knowledge and experience working for us to solve this issue once and for all. A very well run business.

Carol L.

Richard did an awesome job detecting the leak and replacing the pipes. It was a big job that required him to dig up pavers, rocks, and sand before he could get to the pipes. Thank you for your hard work and a job well done!

Jennifer R.

Great Service, 100% HONEST WORK. Absolutely No pressure sales to replace Unit our 24 year old gas furnace and AC Unit, they gave options on what they could do to get it up and running. Took lots of pictures to show us areas of concern.
Highly recommend Goettl Air Conditioning and Plumbing!!!

Brigitte B.

I recommend Goettl Plumbing services (specifically tech Junior Gonzalez) without reservation. I had a (leak) problem that thankfully wasn’t too too serious. Goettl was able to schedule a same day appointment and it was tech Junior Gonzalez to the rescue! He was polite, friendly and professional and listened to my (inexpert) description of the problem. After he inspected the issue, he explained the problem and specifically what the solution would entail. He took care of the issue quickly and professionally, including before and after video clips of the work that were sent to me with my receipt. There was never any feeling that he was trying to to “upsell” or try to talk me into services I did not require. Thank you for the quick and efficient service! Should I require plumbing services, I will not hesitate to call Goettl again.

Jose P.

Eddie was fantastic and provided me with as much information as he could about my HVAC. Went above and beyond to provide me with as many possible solutions to get what I needed. Great work.

Amanda C.

Flood prevention check done. Technician explained what he was doing and why very informative and personable also didn’t over sell on what needed repairs. The Cold water shut off valve replaced that day.

Kristen “Special K” V.

Camren is awesome!! He's been out to my house twice now for 2 calls for services that everyone else wanted to charge way more for. He's very thorough and I am grateful there are still decent people left in these trades. Thanks Camren!!

Janie J.

Rudy was great today! He was very courteous and respectful of my home. His thorough inspection of my furnace helped identify a small leak. He was kind enough to explain how the gas line works and showed me where the leak is and part needed to replace. Rudy is always very professional and thoughtful. I would recommend Rudy.

Tina M.

I had an appointment for someone to come out today 12/20/25 to give me a complimentary heat and AC unit inspection today. The appointment time was 9:00-1:00. I received a text at 8:15 am saying that the tech would be here in 50 min and they were. Amanda was her name. She was very polite, personable and professional. Amanda explained what she was there to do for me. She took pictures of her findings and showed them to me and explained what the picture was of and what she recommended be done. She then explained to me that she had spoken to her supervisor and they went over the pictures and her recommendations and that he would like to speak to me about what the two of them recommend, and the cost associated with it. We spoke over the phone and he explained to me that because of the age of the unit and the things Amanda saw and took pictures of, he would recommend a full replacement of my 4 ton heat pump unit. I told him I couldn't do that at this time so we went over the options of what needs to be done very soon and the cost. I asked him to please send both estimates to me so I can show them to my husband and we would decide what to do and I would get back to them next week with our decision. I am very pleased with the way this appointment went. I have and will continue to recommend Goettl to anyone who asks who I use. Thank you, have a blessed day. Tina

Jonathan M.

We’ve used Goettle for over 8 years and they always deliver excellent services. Halbert was no exception; he was knowledgeable and professional.

HOWEVER, the estimate provided was exceptionally high and not market in my opinion.

Fran E.

I had three companies come out for estimates on my sewer repairs. I chose Goettl because of a fair price and they really made me comfortable about doing the repairs. Julian, Nick and Jan were outstanding. They completed some extensive repairs and had me full up and running in two days. The were professional and answer a ton of questions I had. They explained everything and I felt as if they were treating my home just like if it was thier own home. Would use them for any plumbing needs. Thank you!

Rita K.

We believed we knew exactly what our AC issue was. We contacted Goettl. Parker, a very pleasant technician, soon came to rescue us. Parker did not jump to an immediate conclusion based on the brief synopsus we provided. He began a deliberate, slow, evaluation. It was obvious he was following a definite process. After a time, he explained what the problem was as well as it was NOT. He provided photos to support his conclusion. The process was not rushed, the result and the solution was described in terms that were easily understood.His visit turned into an unusually unbelievable experience. We now absolutely believe there is indeed a company who sends a professional who takes time to carefully observe, calculate and advise in a way that is definitely trustworthy. Goettl obviously has exceptionally professional, highly trained technicians. We will request Goettl to send Parker for future services. I definitely give Goettl and Parker five stars!

Chris Z.

Julian is a great technician. He works efficiently and with impressive knowledge and skill at his craft. He is very friendly and answered all of my questions. My water heater was installed quickly so we were able to have hot water before the evening.

Jeff

Had a great visit same day for estimate for work in our attic. We need to have our vents/duct/insulation evaluated and airflow too home more efficient; Deano arrived on time, well informed and very educated on duct, insulation work. He was very helpful in answering questions, patient, offered options and intelligent solutions. We Have been getting estimates from several companies. Goettl is winning my vote. Will soon have decision. Highly recommend Goettl. Will follow up if/when work is done and completed. A true pleasure to have a professional technician/sales guy to offer top consideration and advice.

Joyce S.

Jonathan provided great service, all of my questions were answered, and he is a very pleasant and professional person.

Update:12/18/25
Stacy did an absolutely wonderful job checking our hvac system. In addition my husband asked about insulation and as it turns out Goettl does indeed do insulation. Stacy spent a lot of time taking pictures of our attic and showing them to us and patiently explained everything to us.
He is a very pleasant and friendly person and I would not hesitate to have him do all of our hvac inspections. He was very thorough and even checked our outside a/c unit and changed the Capacitor.
Benton was equally pleasant and very helpful on the phone and we booked the insulation install for the following week.
I would not hesitate to recommend Goettl. Customer service counts a great deal to me and Goettl really takes care of it's customers.

Update: 12/19/2026
Tim Theriot reinsulated my attic today. As usual for Goettl teams, he did a wonderful job. He and his team member (Francisco?) cleaned up nicely.
Benton again was wonderful to deal with.

Nathan K.

Been using these guys for years now. Water heater replacement, pressure regulator valve replacement, HVAC tune-ups, UV light installation and more. Their attention to detail is excellent. The guys they send out are a pleasure to talk with, know their stuff, answer all my questions, and explain things in an easy to understand manner. Most recent service with Peter Medelez was to perform an HVAC tune up. He did a great job and was a pleasure to speak with.

Adrienne L.

Kevin provided great customer service with detailed photos and explanations of what was needed to repair and update our HVAC system. Much appreciated!

Stillo I.

I was thoroughly impressed with the exceptional service provided by my technician, Matthew. His wealth of knowledge and willingness to go the extra mile to ensure I understood the work being done was truly remarkable. His assistance with all aspects of my service was invaluable, and I am truly grateful that I chose to enlist their help with my AC unit.

Excellent service from start to finish. My service technician, Josue Diaz, went truly above and beyond. He was professional, knowledgeable, and took the time to explain everything clearly. You can tell he takes pride in his work and genuinely cares about doing the job right. I couldn’t have asked for a better experience with Goettl. Highly recommend both Josue and the company.

e H.

Josue was so knowledgeable, enthusiastic and pleasant. He was thorough and professional. I will continue my service with this company because they have the best of the best!

Susan H.

Daniel R, the techician, tested my water and confirmed that it is hard. He explained how a water softner system works and asked if I would like other issues, such as replacing the faucet at the master bathroom faucet, addressed. He was not pushy, which I appreciated.

Sarah

Alek was able to assess our water softener, replace it, and replace our water heaters all in the same day. A day later, Ashton did a wonderful job with our heater inspection. Thank you!

Daniel V.

Brent Sloan did a fantastic job. We were able to get the job scheduled quickly and everything went smoothly. We will definitely work with Brent and Goettl again.

Patsy H.

The guys were very professional!
I’ll post an up dated message when the guys finish the work! Work is done! Just waiting on concrete and inspection! Zack Adolfo Jalen Sam Chis have been outstanding! There work ethics have been phenomenal very very pleased with the work just waiting to finish everything up so I can get my house back thank you Goettl Plumbing!

Jean M.

Cameron was very professional and knowledgeable. Goettl offered same day appointment for both plumbing AND HVAC issues which is very convenient for me and my schedule. I would recommend their services

Mim S.

Taylor explained everything to my mother about the service Goettl provided. She is older and doesn’t always understand/remember details. He was so very good w her and spoke to her at a level she could process. What a relief to find a company w employees who actually care about their company service.

Gail J.

Thank you for sending Julian and Scott through this whole plumbing issue with our home. If had to have any more issues, I would like to have them come and do the job. They were both very understanding and communicative throughout this whole ordeal. Again thanks for all the help. Steve and Gail

Jack W.

Professional, Parker explained everything in great detail and got the job done quick and clean. What a nice guy too. Goettl again proves to be a great company to work with.

Sergio O.

I was really impressed with their representative Joe Garcia, he was very knowledgeable and took the time to explain the issues I need addressed, answering all the questions I had. If you're in need of a plumber I highly recommend Joe with Goettl plumbing!!

Joe A.

Today, a technician from Goettl, Max Villegas, came to inspect the garage disposal. He was friendly and at the same time very professional. He is definitely a Goettl asset. He represented the company in a positive way.

Ruth H.

We are so impressed with Doug and Aiden of Goettl AC and Plumbing. Our toilet was stopped up. They were at our house within two hours of my call and did such a professional job at a reasonable price. They even connected the hose to the front faucet (still had winter covering) before checking our water pressure. Goettl will be our plumbers from now on! Thanks Doug and Aiden! .....

...... we had an AC problem a few days later. Peter Medelez from Goettl came out and fixed it expertly and made some recommendations to ensure it won't happen again. Some things hadn't been done correctly when it was installed several years ago (by someone else), and he will be back next week to fix them. I highly recommend Goettl.

... 10/15/25 ... we had a leak in the main water line which was running into the neighbors' yard. In less than two hours of calling Goettl, Clayton Purvis arrived to fix the leak. He repaired the leak and fixed connections, and repaired something previously done incorrectly in the unknown past. He was done before we had to leave for a prior equipment. I feel confident in the quality of work, as I always am when I have to call Goettl for something.

12/17/2025. Tyler Brockhausen was the technician from Goettl who inspected our heating system today. He did a thorough check and changed the filter. He covered his shoes every time he entered the house, left no mess on the floor. It is comforting to know that all is working correctly.

Dixie S.

Andrew, the A Team leader, rocks the plumbing world again! Peace of mind before we bring in the dishwasher repair folks that all is well - thankful we can trust Goettl!

Pamela C.

Dec. 18, 2025
Eric and another man came to my house to clean my ductwork. Goettl had explained to me about promotion during my winter rejuvenation. Eric explained the procedure to me. Helped take down some child gates and then helped replace them when done. Always kept me informed of status and explanation of findings. Goettl may be on the costly side but well worth it. Communication is great and Smart Sadie program is great.
Again Eric and the other man (I apologize for not remembering his name) were friendly and always communicated what was happening.

Kent L.

We have been satisfied Goettl Loyalty Program members for several years and today was our regularly scheduled Annual Plumbing Checkup.
Both your Plumber Technician, Josh Munoz and his Service Manager, Ben Tracy were extremely helpful.
Josh drained the hot water heater and conducted a thorough inspection of all our plumbing – both floors – inside (5,500 sq ft) as well as outside and identified several issues which he quickly set about fixing.
Josh was friendly, informative and professional throughout the entire process and served as a great representative of your company and team.
Speaking of which – every time Josh needed to check in with management Ben made himself available as a resource. It was clear that they were working as a team.
Once again ➡️ Thanks for all the great work and special kudos to Josh.

Lea Anne H.

We had someone run over our plumbing lines one week before Christmas, and Goettl was able to get a team out quickly. Andrew went over the options and pricing with me and was very upfront and honest. Once we moved forward, Ralph came out for the repair. He kept us informed throughout the process and even took the time to teach us a few things as he worked. Both Andrew and Ralph were wonderful to work with, and we will definitely be calling on Goettl again in the future.

Tiffany A.

Amanda was great. She was very informative and productive. She gave me options and didnt pressure me to do anything right now. It is very hard to find great customer service these days,but Amanda is one of these people that always had a smile on her face . She was the best!

Jen B.

Gustavo was here and did a great job! He arrived on time and was efficient and friendly. I didn't feel pressured to buy things I didn't need or can't afford, but he gave me his recommendations and a thorough explanation.

Nate M.

Mark was amazing he was able to come out and work late to help fix my gray water and was able to put in the new filter system and reverse osmosis system and got my water fixed and back in action. Greatly appreciate it

Donald B.

Chris Acosta serviced my heating system. He was very professional and showed and explained everything he found and serviced. I would recommend your company to everyone.

Pat W.

I called them out as my 3 year old gas heat wasn’t working. So Josias Richardson climbs in my attic and finds a burnt wire that tripped the breaker that shut off my heat. But the reason the wire burnt is because the gas shut off valve in the unit wouldn’t close all the way! So I believe that he is my hero as something really bad could have happened!! The part was under warranty but the labor was over $500.
But you can’t put a price tag on your life!!
So thanks to my hero.

Barry A.

I've been using Goettl services since 1972, been very happy so far. Moving to a new home need to update my heating and cooling system - they sent out a very knowledgeable person with information to educate me on what was best for this house. (This Being an older used house - it has unique characteristics.) I'm sure his suggestions on the way to go will
work.

Just want to thank Goettl for hiring such coptenent personnel that have good personality if could give him 5 stars they do such an outstanding job! JOHN! And ABEL

Malia C.

We had our outside water spicket replaced because it was leaking and not fully working. Connor D. did a wonderful job, was professional, had a lot of good information and got the job done in a timely manner. Very pleased with him work. Thank you!

Gerald D C.

CalelinTaylor came to perform annual plumbing inspection. We have our home systems inspected annually. He was very thorough, professional, friendly, and treated us a valuable customer. He found an issue with our hot water heater and made a recommendation that could possibly prolong the life of the appliance and take care of a function regarding efficiency as well as flushing the sediment that was building up. We agreed with the recommendation and he performed the work. We were happy with his work and he explained exactly what he was doing as well as writing it up in the repair/work notes that will be recorded with the company.

Monica F.

Colton was very professional and knowledgeable. He explain everything he was going to do and answered all my questions.

Stacy was very professional and knowledgeable. He explained everything showed me pictures and explained some options for me. He explained some parts are starting to wear. Thank you Stacy for your service. I would recommend him.
Jesus and Andrew were very professional and knowledgeable about my service and explained and booked my services. Showed pictures and explained other packages that are a available. They both were very pleasant. I would recommend them.

Jacob R.

Amazing crew. They knocked out a huge job in record time and I'm confident that it's a one and done job. Won't need to call them back out to fix anything for a while!

Cynthia N.

Davey B was awesome. Very friendly, personable, thorough and professional. Very detailed review of pictures and explanation of issues and gave us three quotes for repair costs. Afterwards he was able to locate parts and get him scheduled the next day to complete repairs. Again, he provided pictures of repairs and the charge was exactly what was quoted. Have a high confidence in his work! Thanks for great job Davey!

Dyanne M.

Thank you Goettl A/C and plumbing. Kevin was courteous and informative of our maintenance needs and explained all the areas that need attention. We highly recommend this business!

Grace L.

Mike h was the best I had a handyman out here that could not fix my problem. That was here for three hours Michael fix the problem in less than 15 minutes. Best service technician I’ve ever had very clean and very well spoken five stars all the way.

Ruth C.

Eddie was great today ! Very thorough, explained everything, worked hard. Ghetto has Goettl has great employees. I have been very pleased so far.! Call Goettl fo your HVAC problems.

Brandon P.

Mr.Andrew, Goettl Plumbing Technician, was extremely polite, patient, knowledgeable, detail oriented, and thorough! I greatly appreciate his time and expertise with installing a natural gas line for my portable generator. As a disabled veteran, the completion of this project brings me comfort and peace of mind knowing I can care for my family and home during a power outage. Also, his willingness and extraordinary patience to teach and answer questions through out the entire process was exceptional and was above and beyond my expectations! I wish him and the Goettl Team my most sincere gratitude on a job well done!

Armor U.

I contracted Goettl to replace my old water heater with a new tankless system. The work was scheduled in a timely manner and was completed in only a few hours (with little impact to my gas and water availability). The craftsmanship is perfect and the system ran flawlessly right from the initial activation. The technicians, Hector Lopez and Caleb Anzalone-Fawcett were polite, efficient and professional. Gary Eisenhauer supervised the operation and also used the work to train the technicians. He ensured all work was done properly and is certainly a very seasoned professional! We’re very pleased with the entire process and outcome and simply can’t say enough good things about my recent experience with the Goettl team! Paul

Mark D. T.

Judd again out did the Goettl name and work manship. This is the third time I have been super satisfied with the service that Judd has provided me and my family. He is a very professional employee and always does supreme work. He deserves the five star rating.

Mike D.

Goettl fulfills its promise each service call. Polite, friendly, competent techs; a service plan that delivers exactly what was promised. Goettl was the first name in AC here in the Valley, and lives up to its history every call.

James D.

The staff at Goettl just completed a total redo of our plumbing from kitten laundry and toilet. All new abs pipes to replace very old galvanized clogged
Pipes, all under the house with low clearances. Alan and partners did a very professional and considerate work. I'd recommend them to anyone.

Sandra G.

Chris Beers carried out maintenance on my furnace this week. He was on time and an extremely polite and pleasant person. I highly recommend Chris and Goettl.

Pete M.

First experience with Goettl was exceptional. Jesus came to our new house and was on time, friendly, and super informative. He was more than happy to explain everything about what he was doing and what we could do to improve our system, as well as how to maintain it properly. Thanks, Jesus!

Update: Eric and Momo came out afterwards to clean the HVAC coils and ducts, and they also provided amazing service and also went above and beyond. Thank you both for your kind, helpful, and efficient work!

Aimee C.

Edgar came to investigate why my a/c wouldn't turn on. He resolved the issue and kept me informed every step of the way. Couldn't be happier, and I'll be glad to go back to them in the future.

Alyssa W.

My experience with Goettl was excellent! The technician who came to fix my shower, Chris E, was friendly, very knowledgeable, and did a wonderful job with the entire repair process. I will definitely be using Goettl again for any future plumbing needs, and I highly recommend them to anyone else as well. Thanks again!

Jason H.

With hours of me finding the leak I was able to get an appointment scheduled, and my leak completely fixed.

Incredible service from Brent, who came out and was incredibly knowledgeable in his craft. Can't say enough good about the guy. Thank yall for taking care of us!

Jen Q.

Brent is very knowledgeable and courteous. He did a great job explaining the situation and helping me troubleshoot. He was on time and very helpful. Thank you, Brent!

John G.

Really enjoyed the service from Goettl and Shane, our technician to address problems with our tankless water heater. Very prompt response, and always kept us informed of any updates.

Penelope S.

Reese McKeen-Reyes with Goettl was out here within one hour of me calling the company. He had my problem fixed within minutes and was very professional and very pleasant. I am very happy with Goettl and the service that their representative Mr. McLean-Reyes provided. Jef from Goettl came out today to maintain my new furnace and he was very professional, efficient, and very helpful. He went above and beyond what was expected of him. I’m very pleased with Goettl and highly recommend them.

Holly W.

Goettl was great, again. Jay Jenkins was the repair person a few weeks back and Daniel Ramirez today. They were both very friendly, made sure to go over things with me very thoroughly so that I could understand all details. Would definitely recommend this company!

Ron C.

Andrew was awesome! He explained what the problem was, and what it would take to fix it. He also called the manufacturer to check on the warranty. Parts (covered by warranty) will be sent directly to us and a return visit by Goettl to complete job.

Joel G.

Goettl's staff and Very Experienced technician inspected and cleaned every aspect of our AC system. He checked the mechanical and electrical equipment and the air return filters.
He did an excellent job on the entir9mme system. I'm very pleased at Goettl's standards. Thank you. I will definitely have them back again!!!

Hank B.

Adam Retherford was very professional and Friendly arrived on time.Communicated every step of the way. Identified and corrected my toilet leak quickly . Pulled the toilet and replaced the wax ring.

Excellent service.

leah R.

Josh
was professional, kind, knowledgeable, thorough and fixed the problem. Stephen for the win!!!! Would recommend Goettl to anyone. We have tried lots of other companies but stopped trying them when we found Goettl. They are the only ones we use for any HVAC or plumbing issues. Great, friendly service.

Paula L.

Goettl did an amazing job! Tim is an amazing plumber and puts care behind his work. Replacing a sewer line is a hard job but he made us feel comfortable with the work and the service was spectacular!

Pauline M.

Zach was very professional and thorough with his review of my water heater issue. He did a very thorough job in replacing the unit. Walked us through every step.

Tn Johnson J.

So this review is is for service over the past year.

A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ‘ Oh crap’ so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit.

I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons.

When Goettl took over, I’m not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items.

The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company.

A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it’s freezing outside or going to be subzero it’s really important when they respond so quickly.

Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days.

These two offers, were above and beyond in something you really wouldn’t expect from your HVAC people. Unfortunately, they didn’t have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going.

Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I’m not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah… we now have heat. lol.

Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them.

I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!

MackaroniJay J.

Richard F.

Joseph Garcia arrived at my home to perform my inspection and annual water. Heater maintenance? I was very happy with the service He provided.
My wife and I are upgrading our home with the new water purity package and cannot wait to try our new water.Thank you Joseph or the service you provided and information you shared.I highly recommend joseph and goettl!

Barb

Dan was very knowledgeable, friendly and professional. He thoroughly checked our heating system as we had requested. He made recommendations as to any additional items that may enhance our comfort. The appointment was moved a little earlier, but worked out great for us. Definitely recommended.

Christopher U.

I have worked with Goettl on multiple projects, and the quality of service has consistently been excellent. For this visit, Caleb Fawcett served as my water purity technician and promptly identified the issue, completing the replacement in under 30 minutes. Throughout the process, he communicated clearly, kept me informed, and addressed all of my questions with professionalism and confidence.

I look forward towards the next project. Thanks!

Carter W.

Amanda arrived early for our regularly scheduled fall tuneup of the heating system. She explained what she found after a thorough inspection and proceeded to repair and or service the necessary issues…she provided clear estimates as well as before and after pictures of her work. Very pleased with Goettl and Amanda for their attentiveness!

David D.

Ashton was quick, concise, and helpful. Gave a great quote to tune up future potential issues. Explained why I should consider the options and I intend to call them again.

Chris A.

Andrew Morgan came out to do a routine check for my AC after it was installed a year ago. Great service and explained everything in a way that was helpful and effective. Definitely recommend

Michael B.

Troy was very professional. We continue to be satisfied with Goettl and the products they provide. We appreciate the professionalism of the technicians that come into our home. They are also very respectful and knowledgeable. Gloria Beal

Rosemary

We had no hot water and water was leaking out of the tank. I called Goettl at 10:00 and by 1:00, a tech arrived and confirmed that my hot water heater was toast. He put in a call and the company sent Mark to install a new hwh. Both men were extremely courteous and professional.
By the end of the day, I had hot water and Mark left no sign of a mess behind.
I was surprised at such fast service and impressed by everyone I interacted with.
Great company!

Charlie K.

Chris R. helped us with our HVAC tuneup. He was very informative and patient as we discussed options. He is what makes Goettl so great in my opinion!

Kaye E.

Stacy was awesome! He was professional, thorough, so polite, knowledgeable, and shared pertinent information as well as applicable specials through Goettl. I am very pleased with the Goettl maintenance visit.

Scrape W.

Amazing HVAC tech Amanda came out for service, then followup service as well. Clearly not your average specialist, her attention was laser focused, and she meticulously explained every step of the problem, process, and solution. Excellent experience overall.

Miranda C.

Daniel and Josh were my life savers today. They were professional, friendly and got the job done. I will definitely use Goettl again in the future for my plumbing issues!

ca N.

They saved the day for us !! Had shower back up and smart toilet pouring out water at base .. of course at 4:30 pm.. called and they were here within 45 minutes.. figured out we had a blocked sewer line , scooped snd ran a clean out ..very reasonable and very pleasant snd professional.. absolutely love this company.. give them a call !!

Kristey

David Bell did an outstanding job fixing our heating system. He was incredibly thorough, patient, and kind throughout the entire process. He took the time to really understand the issue before getting to work, and made sure everything was completely resolved before he left. His professionalism and attention to detail gave us total confidence in the repair. We truly appreciate his dedication and highly recommend him to anyone in need of reliable, high-quality service!

Henry T.

Had a water leak and Goettl Air was able to respond within 48 hours. Skip Yonkers was incredibly friendly and knowledgeable and was able to quickly resolve the problem and present me with various options. I definitely recommend them.

jennifer M.

Fast service, fair pricing. Our tech Ashton was extremely conscientious, professional, and explained everything well. Highly recommend and plan to have them replace our units in the next year.

Joseph K.

Michael was everything I needed him to be. He gave me the facts and offered a solution and is coming back to complete the work for a very reasonable price. Thank you for the professionalism.

William D.

Joey Martin was a pleasant change from plumbers which we have used in the past.
He certainly understands what Customer Service is all about!

Joey was on time, well-mannered, and very professional. He took care of our problem, took time to explain all aspects of the project in detail, and left the work area nice and clean.

We will definitely utilize Goettl’s services in the future, as needed and have nothing but the highest praise for Joey Martin!

Jeff

Daniel did very thorough furnace maintenance and discovered a crack in our heat exchanger. Not the best news but we are thankful to learn about this issue so it can be addressed. He provided a quote for repair and replacement and took a lot of time to help us understand our options. Thank you.

Patrick M.

We just had our winter rejuvenation service for our home’s two hvac units. Eddie Franco was punctual, answered all of my questions, and was thorough in detailing the servicing and the health of our systems. Great job!

Juanita Arturo M.

Yes, definitely. A/C&H Technician Kevin Edwards did an awesome job.. after checking out the issues, he explained everything in detail to me. He is a very professional bright and polite person. 5+star

Colleen P.

Very professional. Covered info thoroughly with us. Very respectful of costs. Put us in front of others due to our emergency. Will recommend them 100%. Extremely satisfied!

Scott

Dan, was super friendly & when he didn’t think he could or anyone in the company could do the needed work, he recommended another company for the job that needed to be done, didn’t try to sell me on something I didn’t need, just up front ⭐️⭐️⭐️⭐️⭐️

Lindsay H.

Jef came out to perform a standard, heating maintenance procedure. He arrived at the time he said he would and spent at least an hour checking and cleaning all the major parts of the system. He also took numerous photos to show me what he saw. It was a great experience and well-priced.

FrThomas Robert F.

We have had Goettl service for 6 years now. We couldn't be happier with them. Damien (AC) and Pablo (plumbing) both did work for us today. Wonderful, professional, young men.

Big T.

I would definitely recommend Goettl. Good experience from the time I made the appointment to the end of the service. Mike H was an excellent employee. He was right on time and was very professional and courteous. He was honest about the problem and didn’t try to upsell me on anything I didn’t need, which is very rare these. I would actually recommend him personally if that’s possible. Great company and I highly recommend them.

Peggy B.

Jose and Ricardo replaced my HVAC system today and were very courteous and professional. They answered all of my questions and showed me how to work the new thermostat. They were very careful moving things in and out as well. They were really nice people as everyone I have talked to at Goettl has been. Great company and service

Carl S.

I run an Airbnb with 5 rooms in my home, and my tankless water heater suddenly went out. In my case, this was an emergency, especially with the weather getting colder. Goettl ensured that a technician arrived within a few hours, and Juan Gil showed up in good spirits and ready to solve the puzzle.

Like most people, I typically search for the cheapest service I can find, and I end up having other plumbers come out to check out issues with my tankless water heater, who run their mouths, upsell parts (that don't seem to be causing the problem), and generally don't really know enough about tankless water heaters. This time, I decided to go with an experienced company with a good reputation, and I am glad that I did - Goettl's prices are very reasonable and worth the service they provide.

Juan, was very knowledgeable, patient, and persistent. Even better, he was careful and humble enough to acknowledge that he didn't know everything and checked with the manufacturer at every step. Juan spent a great deal of time helping me diagnose the problem (which always seems impossible to ascertain quickly with machines like tankless water heaters), and went above and beyond to ensure that my guests and I had hot water tonight.

Juan never got frustrated; he handled everything carefully and made sure to clean up after himself when he was done. If I can have Juan take care of all of my plumbing or AC issues in the future, I will. And if you're reading reviews to decide whether to call Goettl for your issue, I would encourage you to trust their service and experience. My experience with Juan was definitely memorable.

We now have hot water again. Can I get a "hell yeah"?

Greg F.

Mike from Goettl plumbing repaired a water line that had burst under the house. He came out right away and did a great job. I believe damage from the pipe break was kept to a minimum. He was very polite and professional, and explained what needed to be done. I'm very pleased with the service. I would definitely recommend.

Ron L.

Junior was awesome. Took the time to inspect and explain everything and make recommendations. Made sure I didn’t have any questions before he left. Very courteous and professional.

Irene C.

I cannot recommend Geo with Goettl Plumbing highly enough! From the moment he arrived, he was an absolute pleasure to have in our home. He was incredibly friendly, professional, and put us at ease immediately.

We had a concerning plumbing issue, and Geo was able to diagnose the problem with impressive speed and accuracy. What I really appreciated was that he took the time to clearly explain what was wrong, showed me what he was looking at, and gave me honest, practical advice on the best solution.

He had the issue resolved in no time at all. The whole experience was seamless, from the quick scheduling to the efficient and high-quality work. It’s so refreshing to find a technician who is not only a master of his craft but also a genuinely kind and trustworthy person.

A huge thank you to Geo and the entire team at Goettl. You have a customer for life! If you need a plumber, ask for Geo—you’ll be in the best hands

Teri W.

Goettl has provided multiple systems for my home over the past few years. JR just completed a repair on my AC and he (as typical for Goettl techs) was friendly, knowledgeable, and efficient.

Jeffrey B.

We just had the duct cleaning done so looking forward to dust free heat and AC in the summer. A $499 special! Veronica was great! She and her partner took great care with our home and were done in a very reasonable amount of time given the size of our home and the number of registers and other vents! I highly recommend you take advantage of this service if you haven’t had it done yet or has been over 7 years!😊

Jimmy O.

Had water coming through the wall all of a sudden one day. Robert Burrer from Goettl showed up and was very helpful, informative, and very respectful! Was also knowledgeable and provided top notch service. Would definitely use Goettl again and request Robert as the technician. Plumbing repairs are never fun but he helped keep us informed to make the best decisions, come up with a plan, and also a solution. Now just have to get the work completed later this week! Thank you Robert!

Tiffany P.

Frank Soto is wonderful! He has been out to my home on 2 different calls, each was a different call out. Frank Soto is very knowledgeable, kind, understanding and his time management is on point. Great Job, well done as always Frank Soto. PS. I will request Frank Soto by name for all plumbing fiasco! 5 stars again.

Fran M.

I called Goettl which had done previous plumbing for me. I couldn’t get the water shut off in the backyard. And since I have their membership, I was told there would be no trip charge Clayton Purvis was such an angel. He reached down and turned it off, and apparently I had not turned it around enough times I felt like an idiot and told him he can go back to the office and share with his coworkers what this old woman did. Anyway, he fixed it so it’s easier for me to turn it off and on. Thank you Clayton.

Maryellen O.

Woke up to no heat in our house burrrr
I have seen Goettl vans all over town and so I called them.
Got appointment right away and the Technician, Jef Eusepi, took care of our problem.

Jack G.

Had Amanda come out to do regular maintenance on my heating system in case it ever decides to turn cold here in central TX. She was polite and knowledgeable and pointed out some issue I ended up having her take care of for me. She wasn’t pushy at all with selling these services and I would highly recommend her.

Susan A.

Frank inspected our Central Heat and air very thoroughly. Knowledgeable complete and explained everything. Dependable and helpful information to decide repairs.

Audrey A.

This was my second time using Goettl, and they have proved that they are great. This time, I needed a water shut-off valve replaced urgently, and Brent was here the same day! He was patient explaining my options, offered insight about my water pressure, and took care of the problem fast. He was neat as a pin, and I would happily use this service again!

Giovanna D.

Always friendly and professional. Ken, ac tech, was the best tech so far I worked with. He was able to explain to help me know the best way to move forward.

Patty L.

Brent came to find an unknown leak that was running up my water bill. He was very knowledgeable, thorough and courteous. He explained everything. He was awesome and I definitely recommend him!

JoJean Malek B.

Today, Rodell did a thorough clean-out of our bathroom sink drains, including sending the camera down to check for build up out to the main connection to the sewer. This was included in our membership with no extra charge. He and his partner also found the mystery leak in the guest bathroom toilet and replaced the guts and seals. The thing I liked the best was his advice about maintenance and how that little hole in the sink is a real drain that also needs flushing out by letting the sink fill up periodically. Thanks for being so detailed.

Sherri H.

John Nedza was the technician that came to my house to replace my toilet and fix a drain relief valve on the hot water heater. He was professional, efficient and cleaned up. I’m very pleased!

Jeff R.

Mark Espinosa was very professional. Very satisfied with Marks work and any questions I had he had an answer for and the products name. This is the first time using goettl and I’m quite satisfied.

Gregory S.

Good morning, I had a heating system cleaning and maintenance service by your Tech Pablo Alejo. He was very professional and personable from the moment he introduced himself to the out brief he gave me when he was finished. Showed me pictures of what he worked on and explained the work he performed. Pablo is a credit to your organization!

Thank you,

Greg Sanches

Alexandria R.

Absolutely amazing. Wait time minimal, professional and service was fast in its entirety. Josh was fantastic, fixed our issue quickly and we had heat by the time he left. 100% recommend.

Eric W.

Technician Edgar arrived and instantly communication was very easy. I felt he was working with me and not for me. When an unexpected problem occurred, he was able to adjust the solution to specifically resolve my problem. Absolutely delighted with Edgar and Goettle.

Jeff G.

Our repair guy Jeff was great. Jeff repaired a water valve and outdoor water spigot/handle in our backyard. He also took the time to show us where our main water shutoff valves were located and labeled them for us ( We just moved in.)

Janine Damaris P.

Jason came out to do my scheduled Heating check. He was friendly and thorough however there must have been a miscommunication and he did an AC check instead. Another appt was scheduled.

Nancy H.

We were very pleased with Dusty Pond when he examined our two HVAC systems. He was very professional and explained everything he was doing to us. We have been using Goettl for 16 years.

Mary Germaine B.

Goettl came out for my Fall check up. Rodney was amazing, early which was great! Knowledgeable, and very nice. I would recommend the quality of Goettl any day

John B.

Devin Clay was very knowledgeable and ver y personable. A great asset to your team and we recommend Goettl all the time when ppl want plumbing or HVAC services-

Daniel W.

I have been very pleased with their service. Technicians are very professional and confident Joey Martin, worked on my bathroom and did a wonderful job.

Oscar D.

Michael Gardner from Goettl was fantastic! He was professional and did a great job. He educated us on what he did and provided feedback on his next recommendations to perform on our HVAC system. Would highly recommend Goettl for your AC and Plumbing help!

Davidson D.

I requested a plumbing drain inspection from Goettl. Service rep arrived introduced him self and went quickly to work. He was courteous and polite. He proceeded to inspect my plumbing and Drains. Shortly after he visited my hot water room he requested be to accompany him to observe there was a stream of water coming out of thr drain pan. He reviewed with me some of the items associated with my current installation that might be best updated and replaced. He gave me an estimate and we should. Hands and he proceeded to remove and replace my hot water heater. The job was completed and tested tan a timely manner and he left the area in a clean and organized manner. If you need plumbing I recommend Tim at Goettle

Edie G.

Saul came out to do my winter ac/furnace service. He did a great and thorough job. The last tech Goettl sent didnt even enter my house or do anything close to what Saul did. Thanks again, Saul!

Ann E.

Johnathan was very professional and courteous. Did a fantastic job setting everything up for the first time. Really appreciated his time. Highly recommend him.

Barry T.

Ian Palacios came out yesterday to service and inspect our A/C system and he did an outstanding job. He also changed out the air filters. We really appreciate the fact that he was on time and let us know when he was on the way. This is why we chose Goettl for our heating and air conditioning needs.

Jim V.

Used Goettl for a second estimate on duct cleaning. While not "cheap" if was $200 less than my usual provider! Booked it easily and Eric and Tim were excellent. Took great care of my property, were efficient, polite and effective. Showed me before and after photos of my system. Very satisfied.

Chesca T.

Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air Conditioning Plumbing — and definitely ask for Geo!

Jennifer Lynn K.

Kristian is amazing very professional, went the extra mile to make sure we understood everything that he he was suggesting for our home!! Highly recommend this tech to anybody and everybody. This company is far the best I’ve ever had feel very comfortable very knowledgeable.

Suzie M.

Kristian amazing, very professional, went the extra mile to make sure we understood everything that he was suggesting for my home!!! Asked if there was anything else that we needed not a pushy sales person whatsoever!!! Very knowledgeable!!

Martha Wells J.

Kevin M. was very courteous and knowledgeable. He made sure that all of the services were complete. He went above and beyond to make sure my unit was at peak functioning levels!

Lynne Hambrecht B.

We ordered a new refrigerator from Lowe’s. When they delivered it, they said they could not install the water line. We were not familiar with plumbers so we asked our neighbor who did the plumbing in his new shower. He said Goettl and he was very happy with the results. I called them they sent out a wonderful servicemen, Gerardo Gonzalez. The builders had used 3/8” pipes and Lowe’s seemed to only have 1/4” connectors. Gerardo solved our problem and we had to get Lowe’s out again the next day to finish the install. We highly recommend Goettl and appreciate the caliber of their staff!

Jon B.

This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.

Catie P.

We have been Sadi club members for years. The service is excellent from the customer service representatives that answer the phone to the individual technicians that come out to your home. Two years ago we replaced our AC unit and went with a Goettl installation after years of having them maintain our older unit.
This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.

Lauren B.

Called with a broken pipe under house. Napoleon came out quickly and got the repair done super fast. Such a kind person and was very reassuring when I was freaking out. Such a great company!

Mindy Sue L.

We bought our unit with them three years ago, and since have received great service. Christian was out today for a maintenance check and he reminds us why we stay SADI members. Great deal.

Karen K.

I had a great experience with Goettle . Jordon did a wonderful job in diagnosing issues with my air conditioner. He was very knowledgeable , so helpful, and very professional. On the return appointment , Jeremy did a great job as well. He listened to my concerns and finished what needed to be done. He was very professional. Thank you both!

Dustin S.

Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.

Debalene E.

Great service techs. Full disclosure repairs. I’m a Sadie plan member and have a lifetime warranty on my air conditioner through them. I’ve been very happy with GOETTL.

Barbara K.

Griffin Cottrell did the yearly check of my air conditioning unit. He seemed knowledgeable, thorough and persistent. When he found the unit was functioning at 35%, he continued to search for the reason why. He replaced the capacitor and cleaned the coils which improved the function. I would highly recommend Griffin, as well as Goettl for your air conditioning needs.

Danice B.

Preston Walker was an exceptional technician. He explained everything. He was respectful and courteous. He is a great representative for your company.

Diane W.

Nick Mayhew and Jan came to our house to repair our pipes. They did an amazing job! They were knowledgeable and professional. I would highly recommend Goettl !

Mysti Y. Hunsaker A.

Russ came out to or home today to do a rejuvenation on our 2 ac systems. He did a thorough job and explained what needed to get done and what should get done. Thank you Russ.

Adam M.

Just had Preston Walker our technician come by for our complementary check up on our A/C unit. He was incredibly insightful and respectful of our home and yard. Even shared each step of what he was do

Becky B.

We called on a Saturday and thankfully Christian Acosta was the one on call to help us out. He was knowledgeable, kind, super patient with our very curious child, and did absolutely everything in his power to get our AC back on. Unfortunately the blower motor was toast. He got us set up with a window unit for the time being and. Fast forward to today, Wednesday, and Christian and Ian came to install a new blower motor for us. Both gentleman were wonderful! They kept us informed of the process and what to expect as they replaced the parts. Our house is already cooling back down and I have Christian and Ian to thank for that! They did inform us of a military discount, which was very helpful, and they insured the entire process was as streamlined as it could be. If we ever need assistance in the future, I will be calling and asking for Christian and Ian because I know they will ensure that our HVAC system has been treated with the highest quality of service. They also brought our son an adorable plushie of Sadie, the Goettle mascot, and a flashlight. Its comforting to know that when Christian and Ian are on the job, you'll be taken care of as if they were working on their own homes.

Shirley T.

I had a plumbing issue that was addressed within 2 hours by an extremely knowledgeable master plumber that explained every step of the repair. His expertise and kind communication were reassuring.

Kellie V.

Hugo Castro came on Sunday afternoon and fixed my A/C. He couldn't have been more polite and prompt and professional.
I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.

Sis B.

James did a wonderful job explaining and letting me watch as he diagnosed why the master shower was taking so long to heat up and also flush our tankless water heater. Very polite, thorough, & honest!

Tony M.

I had Chris come out for a plumbing checkup, and he was great. Very educational, as he explained the pros and cons of my plumbing system. He explained what I needed, and what to look for in the future. Very easy to talk to, and was a real pleasure to work with… great guy

Teri H.

Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!

Chris C.

Company sent us Stanley to help with a water line for our refrigerator. Had several problems but Stanley was very knowledgeable and informed us of all decisions and you could tell he just lived his job. It was a pricey fix and I respected Stanley more for being situationally aware that my wife and I needed to talk in private. He informed us, gave space and time to decide, and ultimately helped us out with the repairs. Others in management were very helpful too. Overall great experience

Carrie Ann O.

Had an issue after a recent servicing and called for help. I don't know who the woman was that I spoke with in the phone but she was empathetic and very kind. She did what she could to make sure someone could come out same day and was able to find someone even though it was Labor Day weekend! Damian, who was a delight, showed up and fixed everything straight away! Thank you ❤️

Amy L.

Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!

Caren Berry M.

I had my water heater flushed and my anode rod replaced. They were very friendly and knowledgeable . There were a couple hiccups but I trust this company and they fixed the situation!

Michelle N.

I found that my water heater was having serious issues and the technician Justin was awesome and very personable. He explained everything and answered all questions.
The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!

Mike W.

Nick, is the technician that was assigned to my house to check out my A/C. Nick was very thorough. He explained to me what he was doing and why. Nick showed me all the things he looked at on my A/C system. He explained to me why I might need a surge protector on the unit. I told him I would talk with my wife and explain it to her. Nick is a wonderful person to have working for your company. Thanks for sending Nick.

June J.

What a wonderful experience with your company. Each and everyone of them were on time very respectful to me and i appreciated that. They came out the same day got the job done in no time.
They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.

Sincerely, June Jones

Gina H.

Goettl has been great so far!
And I would highly recommend the company and the quality technicians like Jarod.

Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.

Larry B.

The service man Colby was on time and very efficient and he seems very knowledgeable about what he was doing and he did a great job , I would definitely recommend this service from these people .

Jerry J.

Nicholas Mayhew came to our home to repair/replace the garbage disposal, unclog a kitchen sink and replace a bathtub spigot. He was assisted by Caleb. Nick gave three price quotes and options on what to repair before any work was started. He and Caleb repaired all in a matter of a little more than two hours, including a parts run. Both technicians were courteous, personable, professional and thorough. The price for all was reasonable. I highly recommend Goettl of Tucson.

Ken M.

Saul came to my house about an hour after I called in the workorder. Found the wiring problem and fixed it and left within 1 hour 30 min after arriving.

Linda S.

Edgar & Johnathan were fantastic. Professional and throughly checked our AC unit & replaced our filters. Went over in detail the inspection. Highly recommend & give a 5 Star rating.

Joyce Ann K.

Francesco Tocci did an outstanding job for us inspecting and maintaining our plumbing . He fine tuned our system to insure it was working optimally. Please convey our appreciation to him for a job exceedingly well done.

Jennifer Jones M.

Absolutely FANTASTIC service! I noticed an issue this morning, 2 Professional and GREAT technicians (Wil & Adrian) at my door same day!
They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!

Juline Magruder R.

Francisco Tocci came out to inspect our plumbing to ensure that all is working properly and performed maintenance on our system. His friendly attitude, attention to detail, and patience in explaining all of his work and recommendations were greatly appreciated.

Jacky V.

Had a gas line in my home that needed repair. Goettl was quick to send a technician that night even though it was well past business hours. Chris came over and gave us a quote. He made sure we knew our payment options and thoroughly explained what the repair was going to be like and the steps we needed to take with the gas company. As 1st time homeowners, we were feeling pretty nervous but Chris made sure we were informed and taken care. Repair was done the next day and Chris helped us stay within budget. Thank you Goettl!