Goettl technician fixing piping under the sink

When Should I Replace My Sewer Line?

Before we go any further into this post, let’s make one thing clear. If you’re asking when you should replace your sewer line, we assume that you mean when should you schedule a professional sewer line replacement. Because if you’re asking us when you should grab the shovel and the toolbox to replace your own sewer line, the answer is simple—never! This is a job for experienced, licensed plumbers only, so work with our team.

Remember, your sewer line is buried on your property. That means that you cannot give it a quick visual inspection the way that you might inspect exposed pipes in your home. What you can do, however, is learn to recognize signs of trouble with your sewer line, understand some basic facts about how it works, and contact us at the first sign of trouble. You’re not going to be going through sewer lines regularly, but there’s a good chance you’ll need to replace yours at some point.

Signs of Trouble

Your sewer line is responsible for taking the waste and wastewater from your drainage system and removing it from your property. That means everything from food scraps handled by your garbage disposal to what you’re flushing down the toilet. Given that, it is probably not too surprising to hear that foul odors are a sign that your sewer line is in trouble.

Now, if you smell foul odors coming from your drains, they may just need to be cleaned. The smell of sewage is pretty unmistakable, though. If you smell it in your home or on your property, you’re not going to be able to ignore it—nor would you be tempted to.

Another sign of trouble, and one that would be paired with this odor, is spongy spots on your lawn. If your sewer line is leaking, then it may saturate your lawn. In fact, it may even make patches of your lawn thrive by fertilizing them! Those healthy patches certainly don’t mean that this is a benefit to you, though.

When to Replace

In some cases, it is going to be possible to fix a leaking sewer line. Maybe there is just a bad connection, or a single point of concern that can be dealt with.

However, in other instances, a full replacement will be necessary. Perhaps corrosion has hit the entire pipe hard. Maybe the pipe isn’t fully corroded yet, but is made of outdated materials that are at a greater risk of such problems than the durable plastics commonly used today. If that’s the case, then replacing now while everything is exposed makes more sense.

Ultimately, you want to get your sewer line replaced before disaster strikes and you’re left with a very unhygienic cleanup project on your hands—well, hopefully not literally on your hands. It’s not always possible, but alerting us to trouble when you first notice it will help.

Schedule your sewer line services with Goettl Air Conditioning and Plumbing. We Do Things the Right Way, Not the Easy Way.

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Testimonials

What Our Customers Say About Us

Goettl Air Conditioning and Plumbing - Las Vegas NV
Based on 42284 reviews
Suwil1813
Abdiel Chavez and Josh Estrada were awesome, and I would welcome them back to my home any time. They were extremely nice and very well versed in their Kraft. What a breath of fresh air they are!! All of my inspections and services were handled in an excellent manner. I am definitely considering Goettl for my new air conditioning system. Thank you Abdiel and Josh!
David B.
Jef came to our house to diagnose why our 22 year-old furnace wouldn't run correctly. He was very courteous and willing to answer my questions with as much detail as I wanted. I never felt like he was trying to sell me more than was needed to get the furnace running again. He explained, with pictures of our furnace's components, what he found when he inspected it. It simply needed a cleaning and routine service which fortunately was not a huge expense.
He explained, while he saw no immediate problems. what we might expect going forward, given the furnace's age and condition. After I asked about major component vs. whole-unit replacement, he provided a thorough explanation, and pricing, of options for us to consider.
Very good experience with Jef! Highly recommend!
Yu-Ching Y.
Jose C was very knowledgeable and patiently explained what was wrong with our air conditioner. My 10 year old son was very curious and he showed him all his tools/probes. Jose made the experience painless and easy. Great job!
Kathy H.
Jeremy did a free duct inspection today. Was very neat, clean,professional and knowledgeable. I would recommend him highly. Also, liked communication with Goethe, prompt, thorough. They’re cleaning my ducts this week.
Lisa S.
Richard W was well mannered, technically knowledgeable and honestly helpful. He provided me information without shoving any unnecessary fluff for a product & service ESTIMATE. He arrived early, so he was on time respecting my busy schedule!

Also, thanks to the other team members involved such as the appointment scheduler and Justin. Both were very professional & efficient with my slightly demanding request.
Gary A.
Austin was very profession and courteous. Thanks.

My issue is that service was for the morning and ended up at 3pm. This has been a problem for multiple service/maintenance appointments to include two cancelations. As a working professional, timing is very critical in my daily scheduling.
Gerardo V.
Jeremy was our service technician, and he did an amazing job!
He took the time to walk me through everything about our unit and answered all my questions clearly. I was very impressed with his professionalism, knowledge, and attention to detail.
Thank you, Jeremy, for your excellent service!
Ricki M.
Totally unhappy! Brand new water heater lasted just over 2 years! Goettl needs to back up the products they use! I asked for a manager to call me back and nothing! It’s been 2 days now!
Brad D.
Jason was friendly and personable, while also very knowledgeable and was able to thoroughly explain all of the details of my AC issues which is certainly not my area of expertise. While getting a new AC system is never something a home owner looks forward to, it was a unit at the end of its lifespan with mulitple existing issues and a replacement was inevitable. With that said, I trusted Jason's recommendations and I'm satisfied that we won't have to worry about this unit for a while.
Curtis B.
Goettl technician Jose C came out for our winterisation check on our unit. He thoroughly explained what he was checking and the results. He took his time to make sure that everything was working properly. He suggested we get a UV light installed to prevent mold growth inside the unit. Jose did an excellent job today.
Ed F.
Jarrett did a great job. He was professional and thorough. He spent a lot of time analyzing my A/C system that was not working properly and found several issues. He explained what the problems were and the different options to correct the problems and get the unit working. I was very impressed with Jarrett's knowledge. I definitely would want Jarrett to service my A/C in the future.
Randy H.
Jorge explained every detail of the service call. From what he was testing. To what the results should look like. Asked me to watch and explained each step he was doing. He was a pleasure to work with. And a pleasure to talk to. Showed up on time. And fixed my problem quickly.
Paulen N.
Jorge arrived on time, prepared, professional and capable. He checked all sections and then began to diagnose. When he determined the issue he checked thoroughly and ascertained the parts needed. He applied with parts he had and will order the other parts. He encouraged my viewing and answered my questions clearly and concisely. He is very bright and quite congenial and it was a pleasure working with him. I’m duly impressed as I have had a dozen ‘groups’ trying to push a new AC on me when this one IS fixable. Thank you Jorge
Todd L.
We are always glad when Joshua shows up to do our semi annual reviews of the furnace/ac Or Plumbing.

His experience led us to a solution for our pipes, which saved us thousands and thousands of dollars.

He’s a good man to have on your side
Jackie C.
Caleb anzelo fawcett was soooooo helpful as a professional in reviewing my issues snd questions. He came to resolve a water softening issue and was very detailed and thorough. Great combination of a professional and personal approach. He gave me confidence and truly represented Goettle as a caring and knowledgeable professional.
Liana S.
Chris came to fix the pipes connected to our washer and dryer, and he was absolutely wonderful to work with. He was very professional, fast, and clearly knew what he was doing. What stood out most was how kind and understanding he was — he took the time to explain everything and made sure I felt comfortable with the repair. His compassion and attention to detail really made the experience stress-free. I’d highly recommend Chris to anyone needing plumbing or appliance repair.
Christopher P.
I scheduled an appointment from nine to one for a HVAC technician to come out and inspect my home. I called them at 1 PM when he never showed and without telling me they moved my appointment to 1 to 5 PM. That is not something that I appreciate

Edit: I was contacted by the branch manager and she accepted full responsibility and was very upfront. They made up for it in kind and I appreciate them being upfront and willing to make the situation right. Their customer service is top notch!
Diana H.
He is very knowledgeable about what is going on with my A/C system. He explained everything to me and my husband very clearly. He spoke to us about the static filter. I love Stacy as my A/C technician .
Janet V.
My water heater was replaced within 24 hours of my call, on a weekend no less.
The service was perfect. The technician Julian Bray was pleasant, knowledgeable and completed the install quickly. The area was left cleaner than when he arrived.
JOAN B.
Dayton provided excellent services. Very friendly, knowledgeable, informative and efficient. Arrived to do the service as expected. He is welcome in my home anytime.
Jason H.
We have two AC units for our home that needed to be replaced. Goettl sent out 2 crews, one for each unit to be able to complete the work in a timely and efficient manner.

The leads Nick & Brian were knowledgeable and covered our floors to protect them. Their crew included Kevin & Ricky who were also kind and respectful.
Marilyn W.
Ronald Dumas came out at 11pm at night and found the problem. He fixed the problem and got my house cool again. You guys saved the day. I have 3 autistic boys who were so happy and grateful for you guys coming out so late and taking care of us. Thank you from the bottom of my heart.

As always they came thru and did an excellent job Damian Palazeulos was very meticulous and skilled.
K. S.
Damien is quick, efficient, skillful, friendly, and 'to the point' with his work. He is a credit to Goettl, and management should be proud that he represents their company well.
Alanna M.
I call early on a Saturday for a leak and Gerardo came out. He figured out the problem, helped me with getting a water mitigation person from Quick Restore, who he called and they were at the house at the same time working. They were both very helpful! I’d recommend them both. Very nice, and professional.
JoyWritr
On time, very friendly, and fair pricing. Mike is the nicest guy you'd want to meet and spent a lot of time explaining the work that needed to be done.
T H.
Geo came out to our house. He went under the house and evaluated the issues. He took pictures and explained what had to be fixed. It was a fairly large job which he completed on a day convenient for us. He worked several hours. He took pictures of completed work. He made sure I was satisfied and had no questions. Geoff was a polite man with manners. He did a great job.
Stormy H.
Alex is a great person. Took all the time i needed to explain what he was doing. Showed me pictures. Made sure we got quotes for work possibly needed. Didn't pressure me. Thanks Alex!! 😊
Manny S.
Brandon and Jeremy are the right guys for replacing and fixing your whole AC system. They were friendly, professional and generous too for giving me a good discount.
Installer Tech Ardian and his assistant arrived on schedule this morning and have completed the job that needed to be done orderly and neatly. Thanks everyone.
Laura H.
Goettl has went above and beyond. They check everything in my home! The pricing always seems to be exactly right. Ashton was awesome! Went above and beyond and was absolutely professional!! I'm very thankful for these guys for keeping my home up to par!
Andrew M.
This week I learned that it’s best to rely on the pros. I ordered a toilet from my local hardware store, found out it was too large, ordered a smaller toilet, took off my old toilet, tried to install the new one, one of the bolts came loose, then looked up a potential flange replacement and threw in the towel at the skill required.

Junior Gonzalez (Goettl) came the next evening, replaced my wall inlet valve and began the reinstallation. He found that the flange did indeed need to be replaced, but that required soldering due to my older house’s lead pipes.

Richard Wenzlaff (also with Goettl) came the next day and finished the installation (including soldering pipe repair and flange installation).

Great people. Very courteous and patient. Very thorough: they checked water pressure and dbl checked their jobs. Would recommend and call again.
Nicole M.
We had an appointment for goettl
Jesus was are tec came in check everything let me know what would need to be done or taken care of came in respectfully with a great attitude
Highly exceptional service we definitely will be requesting him if possible great experience today
Roxanne S.
The guys were very professional and kind. I highly recommend Goettl. They have AMAZING customer service, and on this day and age, that is hard to find
jacob K.
Stacy is very smart explained everything perfectly and made sure everything was working gave me a plan for the future and id really enjoy having him back!
David P.
Emmanuel was outstanding, he was able to quickly and easily check all the necessary components, clean the coils the right way (not the easy way). Took required photos, assisted with removing a pigeon nest, gloved, safety first. I enjoyed my experience with him and would be very happy to see him again on a future service call.
Ann S.
Adam was great-even though my service was just routine maintenance, he made sure I had no questions and understood exactly what would be done and the cost. He was very pleasant even though it was the end of the day. He was an excellent example of the service you hope for from a company like Goettl.
N. P.
Andy did a great job replacing my water softener and osmosis system. He was very thorough and explained everything to me. He was punctual and very friendly. Also he took his time and double checked his work
Kendra D.
Company was professional and communicated in a very timely manner. Chris was the tech that came to the house - really awesome guy! Explained everything thoroughly, super knowledgeable and kind.
Joseph B.
Stephen was courteous and respectful to me and my property. He kept me informed into what he was doing, pointed out an issue and was able to rectify it in a timely manner, overall great customer service.
Jeremy C.
It was time to replace and upgrade our water softner. Jonathan Saucedo did a great job explaining our options and helped identify a package that worked for us. Joseph helped iron out the money and Jonathan installed new system the same day. Great service! I'd recommend to family and friends. Thanks guys!
Ryan B.
Andrew Morgan was our technician and I could not be more impressed. He was very thorough and spent the time to explain what he was doing and why. He was very trustworthy and as a bonus was really friendly to our pup. Awesome same day service and fair price.

Would use Goetll (and Andrew) again!
teresa S.
Stacy and Benton were both so amazing, I would recommend your company to any of our friends and family. They are both professional and just so awesome.
Javier M.
Juan did a great job fixing the dry wall it looks brand new again he is very knowledgeable and professional you need to keep this guy he is very good at doing dry wall work
jamee T.
Daniel M. Did an excellent job at assessing our plumbing needs. He was able to fulfill all of our requests. He was very knowledgeable and answered all of our questions. I am so glad we are part of the Smart Sadie program.
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Davidson D.
I requested a plumbing drain inspection from Goettl. Service rep arrived introduced him self and went quickly to work. He was courteous and polite. He proceeded to inspect my plumbing and Drains. Shortly after he visited my hot water room he requested be to accompany him to observe there was a stream of water coming out of thr drain pan. He reviewed with me some of the items associated with my current installation that might be best updated and replaced. He gave me an estimate and we should. Hands and he proceeded to remove and replace my hot water heater. The job was completed and tested tan a timely manner and he left the area in a clean and organized manner. If you need plumbing I recommend Tim at Goettle
Don D.
Service rep arrived introduced him self and went quickly to work. He was courteous and polite. He proceeded to inspect my plumbing and Drains. Shortly after he visited my hot water room he requested be to accompany him to observe there was a stream of water coming out of thr drain pan . He reviewed with me some of the items associated with my current installation that might be best updated and replaced. He gave me an estimate and we should. Hands and he proceeded to remove and replace my hot water heater. The job was completed and tested tan a timely manner and he left the area in a clean and organized manner. If you need plumbing I recommend Tim at Goettle
Robin J.
Our tech, Daniel IIRC, was polite, respectful, and thorough. He took dozens & dozens of pictures so we could see exactly what he was describing. He made a few suggestions, but didn't push. He also gave us a money-saving tip about the filters.

Recommended!
Chris-Jon S.
Jesus Gloria came out and provided a wonderful experience for the estimate on our havac replacement.
We appreciate the information and expertise, and we're looking forward to getting excellent service.
Kilted U.
Just had the twice-yearly inspection and maintenance performed by Ashton, who was very helpful, polite and professional. We recommend this service and technician Ashton!
Jonnece W.
Andrew was AMAZING!! Extremely knowledgeable, professional and thorough in his explanations. He was a true pleasure to work with and James was very helpful as well.
Edie G.
Saul came out to do my winter ac/furnace service. He did a great and thorough job. The last tech Goettl sent didnt even enter my house or do anything close to what Saul did. Thanks again, Saul!
John M.
Geraldo was very professional. Very clean. And did an excellent job on our plumbing. I would recommend him and Goettl to anybody. Thank you for your help Gerardo.
Sally K.
Ashton did my fall system check up. He did a terrific job, he was thorough & friendly. Thank you Ashton for the great job you did. There was no charge.
Sally
Gina M.
Michael did a great job for us today. Our sewage line was completely blocked by roots. He showed me with the camera and educated me on what was happening to our old iron cast line. He knew what he was doing, the what, the why is this happening. This is going to be a major project having to replace the entire line and he informed me on how this process works and the time and effort and safety it takes to replace a line. Goettl's website was easy to use and we got an appointment the very next day. Great job Michael. Will definitely use Goettl again.
Teresa V.
David was awesome. Found the leak on our watering system and repaired it the next day. He also noticed the pool float wasn’t working correctly.
Thank you David for a job well done.
Judy H.
Goettl, Thank You for your customer service plan that provides for the plumbing/ water assessment and maintenance program. Johnathan came out this morning to conduct the assessment and he was awesome.
Johnthan, Thank you so very much for conducting the plumbing assessment of my home this morning. Your professionalism, expertise and personal demeanor were outstanding. Your patience, knowledge and customer educational skills were greatly appreciated, and I am a much better informed customer when it comes to the status, potential issues and how to resolve any water/ plumbing related issues that may arise in the future.
Again, thank you.

Abdiel Chavez, technician came out today to perform my heating system check. He was very professional and thorough in his assessment. It was a pleasure seeing him again as he was the initial technician to come to my home when I first moved here, so it was like having a visit from an old friend. Thank you Abdiel.
Cathy M.
Shep Shepard and his team were most helpful and knowledgeable. He was very respectful and he explained everything so that I understood what he would be doing. They cleaned up after themselves and left no mess.
Marco M.
Just got a water heater installed and I cannot say enough great things about Andrew. Clear communication on his arrival, offered multiple options that would fix the issue. Andrew was professional, polite and had some BIG energy! Thanks Goettl.
Rosemary G.
Julian and Scott from Goettl were professional, knowledgeable and skilled. They installed a new kitchen faucet, and garbage disposal. Resolved the water flow issue by hydrojetting the drain line. They also installed turn off valves in the laundry room. They were very thorough. The area was cleaned up and prior to leaving, Julian checked for leaks. We were very pleased with the end result. Job well done! We will continue to use and recommend Goettl.
Bridgett F.
John and Joe were awesome! Very friendly and knowledgeable,. Made us feel extremely comfortable with everything. We had a new water heater, a new water filtration system and a new faucet installed all in about 4-5 hours. Fast work, and very professional. Both have fantastic personalities, so they chatted with us as they worked. Fantastic job guys!!
Chris O.
A+ experience with my yearly AC maintenance check up. Amanda Nations was extremely thorough and detailed with her inspection and cleaning process. She spent extra time making sure everything was done perfectly right. She showed me everything that was going wrong (and right!) with my unit. Even taught me how to properly maintain the unit myself throughout the year. Extremely pleased. Thank you so much 🙂
Dawnita C.
Kevin M. did an awesome job today! He installed the sensors for the smart system. He was very professional and pleasant to work with. He helped us schedule the insulation fix for attic. Thanks for your help today!
Gregory S.
Just had an outside faucet repaired by Geo today. He was very professional and personable from when he arrived to when the work was finished. Knowledgeable on all aspects of the repair, he explained what he was doing to me and his confidence on doing the repair showed in his work and his explanations to me on the Job. Geo Did a fantastic job!! Thank you!!
Addison S.
Daniel R and Darius were super knowledgeable and helpful, did well to explain the process and gave me a free quote on the spot. I will be going with them to get my new kitchen sink installed. Great experience so far!
Toby R.
I truly wouldn’t use anyone other than Goettl for all my home’s services. They are always very professional and respectful. Their service is beyond all other competitors. Max explained everything and I understood! Max was great!
John T.
Best service yet with this company. Andrew M. was very detailed on explaining what he did and why he was doing what he was doing. It was like having a family member doing the work for me. He made his recommendations and called his manager Carlos and they provided me with the best plan for moving forward on those recommendations. I would highly recommend Andrew M and Goettl for all your A/C needs.
Judy P.
We can't say enough great things about Goettl. Our family has used them for years!
Damian was wonderful. He is a great asset to the Goettl team. Thank you for quick, reliable service.
Mary S.
Josh did a Great job servicing my heater! He was very thorough on checking the vents, the heater and the thermostat. He explained what he was doing and what if any issues were found. I highly recommend recommend Josh!!!
James M.
Excellent service. He was very thorough. He explained all the results and explained the pictures and let us know the status of each component. We thank him for the service.
Ricardo M.
First I would like to thank the team at Goettl, I needed a water heater replaced and I called them on Sunday afternoon and Ryan quickly came by and answered my questions. He was very professional and easy to talk to, The following morning on Monday, Zach came out, another great person, very professional and easy to talk to took care of the installation and in less than 24 hours, the process was over, I had hot water once again. What i liked was once I contacted Goettl, I felt the burden of my problem was lifted off my shoulders and they, the whole team took over. Thank you Ryan, Zach, and the whole team at Goettl.
Ruth H.
We are so impressed with Doug and Aiden of Goettl AC and Plumbing. Our toilet was stopped up. They were at our house within two hours of my call and did such a professional job at a reasonable price. They even connected the hose to the front faucet (still had winter covering) before checking our water pressure. Goettl will be our plumbers from now on! Thanks Doug and Aiden! .....

...... we had an AC problem a few days later. Peter Medelez from Goettl came out and fixed it expertly and made some recommendations to ensure it won't happen again. Some things hadn't been done correctly when it was installed several years ago (by someone else), and he will be back next week to fix them. I highly recommend Goettl.

... 10/15/25 ... we had a leak in the main water line which was running into the neighbors' yard. In less than two hours of calling Goettl, Clayton Purvis arrived to fix the leak. He repaired the leak and fixed connections, and repaired something previously done incorrectly in the unknown past. He was done before we had to leave for a prior equipment. I feel confident in the quality of work, as I always am when I have to call Goettl for something.
Karen W.
George Perez was pleasant to work with. He was professional and knowledgeable. He was helpful to answer my questions. This was a routine maintenance for my a/c units. I did not pay anything for this service.
Sandi L.
Frank was very friendly and knowlegible. He made sure that everything was completed to the highest degree, even doing one part of the job over again to make sure it was correct. He was very professional. Hi
Ann E.
Johnathan was very professional and courteous. Did a fantastic job setting everything up for the first time. Really appreciated his time. Highly recommend him.
Brad “Guiding” F.
Aaron arrived and the house was in chaos. The dogs got out five minutes earlier, one of the cats tried to steal his truck and someone sprained an ankle... despite this he not only did the service but also found a problem with our water softener and told us how to fix it. Excellent service, no update and deals with chaos like a Navy Seal. Go Goettl!
Patrice B.
Kevin Martinez is very professional in servicing my HVAC needs. He was friendly, neat and went right to accessing any problems my furnaces might have before the colder weather sets in
Rus R.
March 2024 update.

Had Andrew come out to remove garbage disposal and repipe sink. He also swapped out 13 emergency water shut off valves in 3 bathrooms.
Andrew was professional, courteous and expedient. He did have to run out to get some supplies. He stayed until 7pm to complete the job on one trip.

May 2023 update. Technician Steve came today to do the summer rejuvenation. Friendly and professional tech. Explained the process and findings. Both systems are new, so everything checked out good. Did a god cleaning of coils and now all set for the summer season. Had them out for fall prevention service and to review the systems that are here. I just bought the house and needed to understand what was in place.

The service tech, Kevin was very knowledgeable, friendly and professional. He explained and provided photos and video of all components. He ensured keeping house clean and wore booties.

My second unit is not in the best shape, and Kevin explained each of the issues. I will follow up with service managér to determine next steps (repair or replacement).

I signed up for there service plan and am very pleased with the service and communication to date

12/21 Luis C came today to do routine maintenance on hot water heater. Professional and courteous. He did a through job and explained everything.

10/15. Juan came today and did a great job. He was professional, courteous and friendly. Was here for exterior water bid but also did a hot water heater. Took his time and explained everything.
Mz S.
Ivan. with Goettl came out to inspect my HVAC & furnace. He was detailed and professional regarding the status of my system and showed how little insulation was. He didn't do a hard sale, which I appreciate but very detailed on the information. He wasn't a hard sell sales person, he was honest and forthright with information regarding suggestions for my home. I look forward to working with Ivan and Goettl on my home needs.
Alex P.
I wish we had started using Goettl 5 years ago when we purchased the house. Every Goettl tech has been amazing. Jeff especially just recently for our plumbing inspection. He took the time to really explain everything and answer all of our many questions.
Melissa R.
Julian was amazing. He was very thorough, didn’t mind when I asked questions, and was overall incredibly helpful. He obviously takes great pride in what he does and it definitely shows. There are things I need to get done around here, but he was not pushy at all. I felt no pressure from him. He’s the man. 😀
Debbie H.
We have had very positive experiences with this company. Brandon came today to do an annual inspection of our furnace. He provided us with an understandable explanation of his findings with clear photos. Last month we had plumbing issues. What should have taken three to four hours took two business days. The gentlemen who were here were professional, friendly and thorough. We have had nothing but positive experiences with Goettl and their staff. Thank you, Goettl.
K S.
Kalif Silva-Giersdorf is an amazing and seasoned technician . He has tremendous ability to repair the equipment and is filled with great knowledge when it comes to the equipment. Goettl has a gem in him. Hope they keep him for many more years.
Sean B.
Throughout the entire experience with Mike he went above and beyond. He was knowledgeable and kind. When I mentioned my insurance was being a pain Mike and his bosses worked with me. For any further plumbing issues I will seek out Geottl
Andreas A.
Joseph and Jesus came out for a scheduled AC check up. Both were communicative, respectful and diligent. They performed their work in a timely fashion and were on their way once complete. Wonderful service which I’ve come to expect from Goettl.
jen L.
Kevin came by and was super sweet and helpful! He was very knowledgeable and efficient. He had to bear some bad news but did very eloquently and was speaking from the heart.
Joel B.
Jarrod was one of the friendliest and most professional technicians I encountered in my life.

If there was a 6th star, he’d be getting it!
Jan H.
Mike was a lifesaver. I couldn't get my outside sprinkler pipe off to winterize my system. He was pleasant and was able to easily remove it. Thanks for helping out a retired lady who isn't strong enough to do it myself!
Deborah R.
The tech Amanda Nations was knowledgeable and took the time to explain fully the problems that could occur with our heat and our air, if things were not addressed quickly. She was patient and worked quickly and keep us informed every step of the way. Great company and fantastic tech.
Curly W.
We had our whole house reverse osmosis system maintenance done yesterday and Chris Churchill was outstanding. He explained everything that he was doing, all the testing, in terms that I could understand. He was honest and forthcoming and of course he was fantastic with our dog who barked at him pretty much the whole time. I highly recommend Goettl and Chris is welcome at our house anytime.
ginger
We had a stubbornly clogged sink that required several repairmen from other companies to try to unclog over the past year. Shane and Daniel at Goettl were determined to clear it properly and, much to our amazement (and great appreciation), they did. We were very impressed at both how professional and how tenacious they were. I would definitely recommend them and the company in a heartbeat. Fantastic service!
Paula C.
Jeremy arrived at the scheduled time and checked my AC for wear and tear. The unit is not old so everything was alright. He was very polite and very informative on what he recommended. I'm glad I called Goettl for the rejuvenation. The $89 was well worth it.
E. V.
Super Satisfied with the process. Was able to upgrade my Unit this summer. Appreciate them working with me on my monthly payment and they threw in a few Free Plumbing Maintence visits. Thank you Kevin! Install was the very next Day😎🤟
Carrie D.
Saul Navarro was on time, efficient, and the work was completed quickly! He had to come back the following day to replace a part that hadn’t been in stock, and again, he did the repair quickly. He explained the work and answered my questions and helped me order additional A/C filters.
Tracey A.
A+ experience with my Fall maintenance check up. Kevin was extremely thorough and detailed with his inspection. He spent extra time making sure everything was done right. He took several photos so I could see what was going wrong with my units. He took the time to understand my situation before offering options. Extremely pleased. Thank you so much.
Barry T.
Ian Palacios came out yesterday to service and inspect our A/C system and he did an outstanding job. He also changed out the air filters. We really appreciate the fact that he was on time and let us know when he was on the way. This is why we chose Goettl for our heating and air conditioning needs.
Cathy M.
Preston was very professional and did a fantastic job. He explain everything every step of the way. Can’t say enough how courteous he was and very polite. I highly recommend him as a service tech.
Thank you Preston
Bolivar C.
I’m very glad that Jeff was able to fill the appointment before the scheduled time I missed his call that he was ready to come in and service my furnace sorry he had to wait a little bit for me. How ever he got right to business he put on his booties (I really appreciate that) went up to the attic service and cleaned the furnace swapped an old part came back down and briefed me on what he had done. Jeff conducted himself in a very professional manner. Good job. Thanks again. Bolivar
Brandon P.
Mr.Johnathan Johnson, Goettl HVAC Technician, was extremely polite, patient, knowledgeable, derail oriented, and thorough! I greatly appreciate his time and expertise during my routine HVAC service. His willingness and patience to teach and answer questions were above and beyond my expectations! I wish him the best in his career!
Alexander G.
Corey from Goettl was great. Free estimate, all prices up front, excellent education on maintenance, concise and respectful communication. 6 stars all around!
Jim B.
Ivan from Goettl did our annual preventive maintenance on our heating system. He was "on-time@ super kind and easy to work with. Explained what he did and the results. A real Pro!
Rene T.
Nick checked out my A/C unit and provided a detailed analysis of this inspection and options. Excellent customer service. I am so glad I got their maintenance plan.
Franchesca T.
Geottle Air conditioning and Plumbing is fantastic! Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air conditioning Plumbing — and definitely ask for Geo!
DeBorah A.
Working with Diego Bernardino was a great experience! He was very knowledgeable of not only the problem but the solution as well. He was able to recommend and give estimates on other services offered by his company. He was also respectful of my grandchild’s caution for strangers. Thank you sooo much.
Fidel M.
Performed maintenance on three heat pumps
Professional, knowledgeable and efficient. Very polite and courteous
Also installed surge protectors on the the condensers
Debra Q.
Excellent service!. Had our yearly HVAC and A/C system inspections and the new monitor sensors installed. Dan was very thorough and detailed oriented with his service visit. Answered all our questions and gave clear explanations on everything he was doing. Highly recommend their service membership for peace of mind and coverage.
Jim V.
Used Goettl for a second estimate on duct cleaning. While not "cheap" if was $200 less than my usual provider! Booked it easily and Eric and Tim were excellent. Took great care of my property, were efficient, polite and effective. Showed me before and after photos of my system. Very satisfied.
Arturo F.
Stacy was very professional, knowledgeable and honest. He quickly diagnosed our ac problem and very quickly resolved the problem. The entire Goettl team was awesome!
Chesca T.
Geottle Air Conditioning Plumbing is fantastic! Tech Geo arrived promptly, diagnosed the issue quickly, and fixed it perfectly. He was professional, knowledgeable, and courteous throughout the entire visit. I highly recommend Geottle Air Conditioning Plumbing — and definitely ask for Geo!
Scott P.
Francesco Tocci was the best service Tech we have has to date. Very pleasant to work with, extremely polite, updated us as he made his inspections. Would be very happy to have him on next inspection and service.
DL Y.
Exceptional service and expertise from Kevin Edwards at Goettl

We’ve been Goettl customers for years and have always appreciated their service, but Kevin Edwards truly raised the bar. During his visit yesterday, Kevin showed outstanding attention to detail and technical expertise. He thoroughly inspected every part of our HVAC system, documenting his findings with photos and clearly explaining issues that had gone unnoticed through several previous service visits.

Kevin discovered that our HVAC system had been improperly installed when the home was built—something no other technician had identified. He explained how that flaw had created a chain of problems affecting the furnace, cooling system, and overall efficiency. Because the system uses an outdated refrigerant, repairs weren’t a viable long-term solution, and Kevin guided us toward a responsible upgrade plan.

While no homeowner wants to replace a system after only seven years, we’re grateful Kevin uncovered these hidden issues before they caused a catastrophic failure. His thoroughness, honesty, and professionalism turned a potential headache into peace of mind. Kevin is an exceptional representative of Goettl, and we recommend him without hesitation.
Fred
Excellent Service from Frank Piusseaux – Goettl Air Conditioning

I want to express my complete satisfaction with the work performed by Frank Piusseaux, a technician from Goettl.
For months, several technicians tried to identify the issue with my air conditioning unit, but no one could solve it. However, from the moment Frank arrived, he showed great professionalism and dedication. He took the time to carefully investigate the cause of the problem and determined that the issue was a short circuit in the wiring between the thermostat and the unit.

Thanks to his knowledge and effort, my air conditioning system is now working perfectly.
I truly hope that Goettl recognizes the value of having such a skilled, responsible, and committed employee. Technicians like him make a real difference and deserve special recognition, even a financial incentive, for the value they bring to the company.

Thank you very much, Frank, for your excellent work!
Carla F.
Pablo was very knowledgeable and helpful. Excellent representative of ur company. I had several questions and previously technicians could not program my smart monitor, he not only installed it but was very patient explaining the software to me. He also helped me adjust the temperature on the hot water heater!
Dr. A.
I had a major water leak, the second one in 3 months. I needed an expert master plumber to do a thorough inspection and provide me with an accurate and definitive diagnosis. Andrew to the rescue! I was really impressed with his professionalism, knowledge, empathy, and care. Andrew, and team, took the extra time required to locate the source of the leak and create an appropriate action plan. I finally feel relieved and satisfied after working with other professionals from different companies who were unable to resolve my issue.
Chris C.
The Goettl team provided a complimentary checkup service on our plumbing and hot water systems. I was very pleased with the end result. I would highly recommend Goettl for plumbing problems and repair.
Scott M.
They did a great job of inspecting our house and letting me know of several options to help with several options for my furnace We will be doing some work in the near future because of their recommendations.
Sinuhe C.
Jonathan was super detailed and really took the time to check everything in the unit and make sure the maintenance was taken care of. we had some questions about Remo bulbs and he took the time to work with his front office team to get us a deal on the right place that we could afford while being able to still take care of our families needs and our home.
Neal W.
Awesome experience! No pressure, just told me what was wrong and how to fix it. Gave me a quote on the spot. This is how customer service is supposed to be.
Mindy G.
Francisco G. was the best technician that Goettl has sent for our twice yearly maintenance. In addition he cleaned our system that was caked with drywall dust from construction in the house. The parts look new!
FAYE B.
We had Josh out to our home to give us an estimate on work we needed done before winter sets in here in the mountains. He was prompt, pleasant and listened to all our concerns. Once we had expressed our needs he walked us through several options. Josh is very knowledgeable and willing to help us achieve our goals.
Margaux F.
Jarrod was wonderful. Came out same day to assist with my leaking AC unit. Educated me on every step he was taking and provided lots of valuable insight. I work with tons of HVAC companies in my current job so I had a a good background in what to expect. Everything he went through was fully in line with what I had guessed was the issue and pricing was very competitive.
Great service great company. Will definitely be using for future HVAC needs.
Ashley T.
Preston W. was very kind and communicative when he came for my yearly service. I was thankful that he was as knowledgeable and let me know that everything was working well with my unit. Thanks Preston!
Charity S.
Jr Padilla did a great job replacing the plenum and ducts.
Great communication.
Explained everything in detail.
Took before and after pictures.
Jeanie M.
I'm very impressed by the service I receive from Goettl. I called about a problem with my HVAC unit today and they were able to get a technician out to me within a few hours. Jesus did a great job of repairing my unit and answered all my questions. He showed me the issue with my unit and let me know what he did to repair it. He was very knowledgeable and so polite.
Thomas C.
Stacey was here for a good hour or more and completed his task great. He explained to me with photos and did one hell of a job. I have been with Goettl for almost 10 years, l even bought the water system about 6 years ago. Thank you Stacy for being a super Goettl employee.
Jennifer Lynn K.
Kristian is amazing very professional, went the extra mile to make sure we understood everything that he he was suggesting for our home!! Highly recommend this tech to anybody and everybody. This company is far the best I’ve ever had feel very comfortable very knowledgeable.
Suzie M.
Kristian amazing, very professional, went the extra mile to make sure we understood everything that he was suggesting for my home!!! Asked if there was anything else that we needed not a pushy sales person whatsoever!!! Very knowledgeable!!
Martha Wells J.
Kevin M. was very courteous and knowledgeable. He made sure that all of the services were complete. He went above and beyond to make sure my unit was at peak functioning levels!
Melanie M.
Jesus and David are very knowledgeable and personable. It’s was easy to talk to both of them and answered all our questions. Very pleased with the service so far.
johnny V.
Goettl A/C is a top-notch company that truly knows how to take care of its customers. Their technicians are professional, courteous, and always go the extra mile to ensure everything is done right. You can count on them for reliable service and lasting comfort.
Lynne Hambrecht B.
We ordered a new refrigerator from Lowe’s. When they delivered it, they said they could not install the water line. We were not familiar with plumbers so we asked our neighbor who did the plumbing in his new shower. He said Goettl and he was very happy with the results. I called them they sent out a wonderful servicemen, Gerardo Gonzalez. The builders had used 3/8” pipes and Lowe’s seemed to only have 1/4” connectors. Gerardo solved our problem and we had to get Lowe’s out again the next day to finish the install. We highly recommend Goettl and appreciate the caliber of their staff!
Penelope S.
Reese McKeen-Reyes with Goettl was out here within one hour of me calling the company. He had my problem fixed within minutes and was very professional and very pleasant. I am very happy with Goettl and the service that their representative Mr. McLean-Reyes provided. Jef from Goettl came out today to maintain my new furnace and he was very professional, efficient, and very helpful. He went above and beyond what was expected of him. I’m very pleased with Goettl and highly recommend them.
Judy C.
I noticed my expansion tank on my water heater was leaking.
I called Goettl and set up an appointment.
Mike H arrived on time and with his extreme knowledge and experience, he was able to replace the tank and give my system a much needed flush. Mike was so courteous and polite and answered all my questions and gave me advice on the how and why this happened and how to avoid this in the future.
Thank you Goettl and thank you Mike!
Teresa M.
Michael provided excellent services, over 2 days. On the first day, he repaired an irrigation leak, cleared a kitchen drain, replaced a garbage disposal and a kitchen faucet. He returned the following day to install a water softener and a kitchen water purification system. On both days, he was on time, explained the service, cost estimate and warranties. He was polite, considerate of my property and demonstrated how everything worked, cleaning up all evidence of his work, before leaving. I'm very happy with the service he performed.
Rod M.
Eric is very professional and takes the time to explain what he has done and why the device was done or needs to be done. Eric also is quick to respond when needed.
Jon B.
This is how a service/install company should work. Price was exactly as quoted and was very fair, comparing to multiple others. They never tried to add on extras like all the others did. Installation day was when they said it would be. They scheduled the building permit, attended the inspection, and it was on time. Best for last, the system works perfectly and is super quiet Why can't more companies do business like this.
Catie P.
We have been Sadi club members for years. The service is excellent from the customer service representatives that answer the phone to the individual technicians that come out to your home. Two years ago we replaced our AC unit and went with a Goettl installation after years of having them maintain our older unit.
This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.
Lauren B.
Called with a broken pipe under house. Napoleon came out quickly and got the repair done super fast. Such a kind person and was very reassuring when I was freaking out. Such a great company!
Mindy Sue L.
We bought our unit with them three years ago, and since have received great service. Christian was out today for a maintenance check and he reminds us why we stay SADI members. Great deal.
Karen K.
I had a great experience with Goettle . Jordon did a wonderful job in diagnosing issues with my air conditioner. He was very knowledgeable , so helpful, and very professional. On the return appointment , Jeremy did a great job as well. He listened to my concerns and finished what needed to be done. He was very professional. Thank you both!
Dustin S.
Highly recommend Goettl. We’ve been using them for years, they come through for us everytime. Just had Mike H. out to diagnose some plumbing noises coming from the bathroom and he fixed it in 30 min.
Debalene E.
Great service techs. Full disclosure repairs. I’m a Sadie plan member and have a lifetime warranty on my air conditioner through them. I’ve been very happy with GOETTL.
Barbara K.
Griffin Cottrell did the yearly check of my air conditioning unit. He seemed knowledgeable, thorough and persistent. When he found the unit was functioning at 35%, he continued to search for the reason why. He replaced the capacitor and cleaned the coils which improved the function. I would highly recommend Griffin, as well as Goettl for your air conditioning needs.
Danice B.
Preston Walker was an exceptional technician. He explained everything. He was respectful and courteous. He is a great representative for your company.
Diane W.
Nick Mayhew and Jan came to our house to repair our pipes. They did an amazing job! They were knowledgeable and professional. I would highly recommend Goettl !
Mysti Y. Hunsaker A.
Russ came out to or home today to do a rejuvenation on our 2 ac systems. He did a thorough job and explained what needed to get done and what should get done. Thank you Russ.
Adam M.
Just had Preston Walker our technician come by for our complementary check up on our A/C unit. He was incredibly insightful and respectful of our home and yard. Even shared each step of what he was do
Becky B.
We called on a Saturday and thankfully Christian Acosta was the one on call to help us out. He was knowledgeable, kind, super patient with our very curious child, and did absolutely everything in his power to get our AC back on. Unfortunately the blower motor was toast. He got us set up with a window unit for the time being and. Fast forward to today, Wednesday, and Christian and Ian came to install a new blower motor for us. Both gentleman were wonderful! They kept us informed of the process and what to expect as they replaced the parts. Our house is already cooling back down and I have Christian and Ian to thank for that! They did inform us of a military discount, which was very helpful, and they insured the entire process was as streamlined as it could be. If we ever need assistance in the future, I will be calling and asking for Christian and Ian because I know they will ensure that our HVAC system has been treated with the highest quality of service. They also brought our son an adorable plushie of Sadie, the Goettle mascot, and a flashlight. Its comforting to know that when Christian and Ian are on the job, you'll be taken care of as if they were working on their own homes.
Shirley T.
I had a plumbing issue that was addressed within 2 hours by an extremely knowledgeable master plumber that explained every step of the repair. His expertise and kind communication were reassuring.
Kellie V.
Hugo Castro came on Sunday afternoon and fixed my A/C. He couldn't have been more polite and prompt and professional.
I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.
Sis B.
James did a wonderful job explaining and letting me watch as he diagnosed why the master shower was taking so long to heat up and also flush our tankless water heater. Very polite, thorough, & honest!
Kathy Calahan L.
Thank you Jerry for two plumbing jobs well done. Jerry cleaned out pipes from bathroom sink which were draining slowly. Jerry showed before and after pictures from his camera and what a big difference. Sink draining much better now.
Jerry also noticed our water pressure was low after flushing toilet then trying to wash hands in bathroom sink which were so he suggested a new pressure regulator as we have had a new better water conditioning system installed. We now have the best water pressure even when using a shower and kitchen sink faucet at the same time. Also Jerry is a master plumber and we appreciate his knowledge and experience. Will definitely call Goettl again when a plumber is needed.

Ralph & Kathy Lesmeister
Tony M.
I had Chris come out for a plumbing checkup, and he was great. Very educational, as he explained the pros and cons of my plumbing system. He explained what I needed, and what to look for in the future. Very easy to talk to, and was a real pleasure to work with… great guy
Barbara W.
2SEP2025- (HVAC) Edgar was professional, knowledgeable, and compassionate. Great guidance provided and was able to advise me in a way I could understand.
Diann M.
I received excellent service from
Darean Guerra today. He arrived on time and took the time to explain what he was going to do. He was very knowledgeable which helped me trust what he was doing. He left his work area clean. I am very pleased with his work.
Teri H.
Dan, the service Tech that was sent out was on time (actually called to see if I was home to come a little early) was very polite, professional, and knowledgeable. He did a great job and even wore booties over his shoes while in my home. First class service! Thank you!
Chris C.
Company sent us Stanley to help with a water line for our refrigerator. Had several problems but Stanley was very knowledgeable and informed us of all decisions and you could tell he just lived his job. It was a pricey fix and I respected Stanley more for being situationally aware that my wife and I needed to talk in private. He informed us, gave space and time to decide, and ultimately helped us out with the repairs. Others in management were very helpful too. Overall great experience
Allix M.
5 star service from Edgar who had to come do a second inspection after the home warranty company did not properly calibrate the unit. He was able to get the unit running smoother and provide great documentation for when I need to call the warranty company.
Heather Campbell S.
Andrew was on time, determined the flange needed to be replaced, gave us the quote and scope of work, and made the repairs. He explained how the placement was off, and that it appeared to have been like that since construction (21 years ago when we built).
Now we have a new flange, installed correctly, and ready for the new toilet!
Carrie Ann O.
Had an issue after a recent servicing and called for help. I don't know who the woman was that I spoke with in the phone but she was empathetic and very kind. She did what she could to make sure someone could come out same day and was able to find someone even though it was Labor Day weekend! Damian, who was a delight, showed up and fixed everything straight away! Thank you ❤️
Vago K.
Just had Russ come out today to look at my unit, he showed me pictures of the stuff that I might need to replace/fix was very professional very understanding and overall a big help
Dianna Rodriguez B.
service tech, Judd Navarro did a great job today servicing my water heater & increasing the water pressure to my home, which we really needed . He was informative, professional ,& polite. 👍🏽Judd.
Don F.
We were having a humidity problem that was creating mold around the vent plates. The IAQ team of John and James vacuumed and cleaned the ducts and covers with anti microbial solution resolving problem
Amy L.
Davey came out to our house due to an AC issue - he was polite, friendly, and walked us through all our options. He got us scheduled quickly. Highly recommend!
Caren Berry M.
I had my water heater flushed and my anode rod replaced. They were very friendly and knowledgeable . There were a couple hiccups but I trust this company and they fixed the situation!
Debbie N.
Russ Sapp came yesterday 8/18/25. He was prompt, very courteous, explained what he was doing with taking pictures of our AC unit and what areas of the AC unit needed attention. He didn’t rush. He spent time answering our many questions. He gave us options and gave us price quotes on the spot for each service we had asked about or that he suggested. He had a sense of humor as I said to him “I take it Sadie approved of you?” I took that from the commercials saying if Sadie doesn’t like the person, they’re not hired. I’d ask for Russ again. He has an A+ rating.
Michelle N.
I found that my water heater was having serious issues and the technician Justin was awesome and very personable. He explained everything and answered all questions.
The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!
Dolores B.
I have never had a bad experience with Goettl. All the different workers I have had over the years have been great.
I definitely recommend Goettl for all your needs.
Dee S.
Napoleon Higuera and Dominion fixed my leaking toilet. They were both friendly, knowledgeable and experienced. They replaced the parts inside the tank and left the toilet area spotless and dry. They checked the water quality and made sure everything was working properly.

Nick was helpful, friendly and professional in scheduling the appointment around my commitments.

I have used Goettl for nearly 20 years for my plumbing and HVAC needs. I recommend them as reliable, professional and easy to work with.
Mike W.
Nick, is the technician that was assigned to my house to check out my A/C. Nick was very thorough. He explained to me what he was doing and why. Nick showed me all the things he looked at on my A/C system. He explained to me why I might need a surge protector on the unit. I told him I would talk with my wife and explain it to her. Nick is a wonderful person to have working for your company. Thanks for sending Nick.
June J.
What a wonderful experience with your company. Each and everyone of them were on time very respectful to me and i appreciated that. They came out the same day got the job done in no time.
They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.

Sincerely, June Jones
Gina H.
Goettl has been great so far!
And I would highly recommend the company and the quality technicians like Jarod.

Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.
Larry B.
The service man Colby was on time and very efficient and he seems very knowledgeable about what he was doing and he did a great job , I would definitely recommend this service from these people .
Jerry J.
Nicholas Mayhew came to our home to repair/replace the garbage disposal, unclog a kitchen sink and replace a bathtub spigot. He was assisted by Caleb. Nick gave three price quotes and options on what to repair before any work was started. He and Caleb repaired all in a matter of a little more than two hours, including a parts run. Both technicians were courteous, personable, professional and thorough. The price for all was reasonable. I highly recommend Goettl of Tucson.
Ken M.
Saul came to my house about an hour after I called in the workorder. Found the wiring problem and fixed it and left within 1 hour 30 min after arriving.
Lisa Sahd K.
Amazing service, professional, and informative! Highly recommend! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Linda S.
Edgar & Johnathan were fantastic. Professional and throughly checked our AC unit & replaced our filters. Went over in detail the inspection. Highly recommend & give a 5 Star rating.
Joyce Ann K.
Francesco Tocci did an outstanding job for us inspecting and maintaining our plumbing . He fine tuned our system to insure it was working optimally. Please convey our appreciation to him for a job exceedingly well done.
Jennifer Jones M.
Absolutely FANTASTIC service! I noticed an issue this morning, 2 Professional and GREAT technicians (Wil & Adrian) at my door same day!
They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!
Sy S.
Goettl Home Services,

Everyone from the Goettl sales representative Christian, Tech / Advisor Josias recommended a HVAC A/C and Heating system replacement. Technicians team Veronica and her partner.
Dena D.
My experience with Goettl was very good today. Stanley Heath was very professional and thorough during our annual plumbing check. He explained what he was doing throughout the process and also gave me some tips on keeping the water faucets in shape.
Lori M.
Always wonderful service.
Jeremy Canchola serviced our mini-split today with the usual Goettl efficiency and professionalism.
Highly recommended!
Cindy J.
Excellent experience! The plumber was professional, friendly, and super knowledgable. This is the first time I have ever used Goettl. Because of this technician and my amazing experience, I will be recommending him/Goettl to all of my real estate clients. Highly recommend.
Dave S.
Would like to commend Jacky Lin for his rehab of our HVAC. He is very knowledgeable & he provided us with outstanding advise & recommendations.
Hopefully, we will get Jack for our next service call.
The Traveling Nanny L.
They did installation on our Electric Hot Water heater. I had excellent Customer Service. The quote was competitive, Zach was personable and answered questions as did office. Satisfied w/installation
Juline Magruder R.
Francisco Tocci came out to inspect our plumbing to ensure that all is working properly and performed maintenance on our system. His friendly attitude, attention to detail, and patience in explaining all of his work and recommendations were greatly appreciated.
Jacky V.
Had a gas line in my home that needed repair. Goettl was quick to send a technician that night even though it was well past business hours. Chris came over and gave us a quote. He made sure we knew our payment options and thoroughly explained what the repair was going to be like and the steps we needed to take with the gas company. As 1st time homeowners, we were feeling pretty nervous but Chris made sure we were informed and taken care. Repair was done the next day and Chris helped us stay within budget. Thank you Goettl!
Jessica C.
Booked a Rejuuuvenation and was very pleased with Romel’s service! He was very professional and walked me through everything he was checking and testing throughout my home and on my unit. Thank you!
Susanna Steffens H.
I am so thankful to Nick and Devin who came by this morning and found my clogged sewer pipe issue. As a stage 4 cancer patient, my ability to flush toilets, take a shower, and clean my home is vital to my health. Goettl provided me with a reasonable fee to fix this issue. I would definitely recommend their services!
Paula C.
I had John and Mark here in installing water purification, new tankless and some repairs. they were very professional and very satisfied with equipment and service. great techs. strongly recommend. thanks
Toni-Eddie J.
We have had Goettl of Tucson service for about a year and thank goodness we had them to call when our AC failed and had a condensation leak in the attic . Goettl sent ROBERT out right away. He did a thorough inspection and informed us of what we already felt we needed to do with our old system. He sat down with me and went through the pros and cons of repairing the old vs replacement. He explained everything about a new Goettl system. From all the benefits, to the great warranties to the peace of mind we’d have not having to worry what would and could happen next to the old system. He was friendly, thoughtful and professional. He put in a call to TYLER in sales & finance to reach out to us. He did and went through all the models of systems Goettl has to offer and all info we needed to make a decision and give him a call back. Robert gave us positive points to know we wanted a new system and Tyler gave us option on how. Thanks guys! Next day bright and early came some amazing techs ADRIAN and LUIS to install our new system. Such professionals, friendly with great personalities. You guys worked hard and it looks & runs incredible. You guys are amazing!The decision to invest in a Goettl system was because of an awesome team of Goettl employees.
Robert, Tyler, Adrian & Luis, Thank you all so much.
Patrick Olea Z.
Bobby Smith is great at explaining the options I have with my AC and Heater. He also let me know about the maintenance plan which is going to be great for me so I can always keep up to date with the AC and the heater. Also I didn't know that you did plumbing and he said I could get plumbing work done too so I am going to do that right away. I liked the photos that were taken to explain the situation on where I am at with the unit. All in all it was the best technician experience I have had since becoming a home owner in 2010. I would highly recommend Geottl and Bobby to anyone because of getting things right the first time, going out of his way to help, following up and keeping promises, and great product and technical knowledge. I'm not super informed on my home machines so it is comforting to be in good hands.