
How Can a Heat Pump Both Heat and Cool?
It sounds too good to be true, doesn’t it: an HVAC system capable of both heating and cooling one’s home? Well, you better believe it, because this is precisely what is possible in one’s home when he or she invests in a heat pump. If you are curious about how it is that a heat pump can both heat and cool a home, we’ve provided a brief overview in the post below. If you decide that a heat pump sounds like a good fit for your home, just remember that you must have your system installed and serviced by a qualified professional in order to get the most from your heat pump in Tucson, AZ. Just call upon Goettl Air Conditioning to ensure that this is the case.
It’s All About Reversal
An air conditioning system does not really work by generating cool air, as some homeowners may believe. Instead, it uses its refrigerant cycle in order to remove heat from the air in one’s home, and then to vent that heat outdoors, continuing the process until the desired temperature is met. It may sound like a minor difference in explanation, but it is actually an important distinction, especially when trying to understand how it is that a heat pump is able to heat a home, as well as to cool it.
A component called the reversing valve enables the heat pump to reverse its refrigerant cycle, and in turn the entire basis of its operation. When switched over to its heating mode, a heat pump uses the refrigerant cycle to draw heat out of the air outside. The warmed refrigerant is then compressed in the system’s compressor, which further boosts its thermal energy. The resulting heat is then used to heat air for distribution throughout one’s home. Because heat is transferred and intensified via compression, but not generated via fuel combustion, heat pumps enable homeowners to heat their homes very efficiently and affordably.
Testimonials
What Our Customers Say About Us


Addendum: Furnace inspection on hold until vents can be don; but new Furnace/AC coming in soon.
Round two: Plumbing with Skip Yonker!!
Thank you Skip for making the whole process more understandable! Very informative and got right to work!! He explained and confirmed what Pablo had pointed out originally. New Water heater coming soon.
Round three: Furnace/AC in!!! Thank You Marco and Rafael for coming in extra early to get started! Had work today but they stayed and got everything installed. I honestly felt very comfortable leaving them here to get the job done!
I have recommended you to two friends already!! They will be calling you soon ☺️
Round four: New water heater pending. To be completed Friday!! Super excited!!








Alex was great with tune up and customer service!
Darean Guerra was awesome and fotnthe job done. Thank you!
Jeremy was informative and nice.







Thank you Goettl



She showed up even late in the evening completely focused and energized. Completely knowledgeable and able to provide complete assessments of my system. I want her back every single visit now 🙏🙏🙏.
I highly recommend the Sadie watchdog program!!! 👍👍👍















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I am very happy with the service I received today from Parker, he had to install a warranty part that was going bad. I am gratefully that he found my problem. I will always call Goettl for my service.
I had Zack Beckett do my two toilets for me. He did an amazing job, they both work well and no leaks. I recommend him highly.. Thanks Goettl for great technicians..
Elaine T









Explained everything clearly and was very respectful..
Thanks for a job well done Frank.

I think the guy that was supposed to be assigned to me had problems. My appointment was from 9-1 and Austin was assigned to me at 1:30 and Drove over an hour to get to me.
Now that's 💜

Excellent work and I’ll be happy to work with him in the future,
Thank you!
—Rey


We are true believers of Goettl and will definitely use them in the future!







I also want to give a big shoutout to the management team. it’s clear they really care about their clients but, even more importantly, they take care of their team. That kind of support really shows in the quality of the service. I will definitely be using Geottl for future plumbing needs.


He was on time, very polite & professional, walked us through the HVAC Rejuvenation testing and shared all results.
Really appreciate the time he took to explain, wearing the booty covers on his shoes and follow-up afterwards.
Excellent service!
What more can you ask for….
Gratitude.
Michael & Angela









The Service Manager reached out and we spoke, he explained the reason for the high cost of the repair and offered to credit our account with a substantial amount,
This is a company that stand to what they advertise and their workmanship is above what they promise.
I would recommend this company to all my neighbors.
I also enrolled into their monthly membership to come out twice a year and check everything out.
Thank you for standing behind your work….
Have been trying to speak to a Service Manager since Sunday the 26th of October, it is now October 29th called every day but no answer.
I was billed $270 for 50 minutes of a copper pipe repair, and over $600 for a close to 18 inch pipe with a fitting.
The repairman man was cordial,, it’s the company Goertl that is not a good customer friendly company. When I called to dispute the charge I was told that they are the most expensive company around. Shame. shame, also it’s a veterans owned company and they only gave a 5% discount to us because of my husband being a veteran.
Our dispute is on the cost of material, hence the hole where pipe need repair was pre prepped.
All main valves were shut off and pit was dried.

We are confident that our system will be amazing , are thankful that Mike provided us a good experience.

















Daniel came out for a new issue and got it all handled in one visit. Love this company and their techs!














Caleb was professional and clear. He showed me what he found and told me how I could proceed. Thank you Goettl 😊 and thank you Caleb!





Thermostat. Stopped working on Monday night 10/20 /2025. GOETTL Tech. Kevin Andrew text to notify me of his ETA. Was very punctual. Explain what the problem was, he checked it out , went up to attic and found the problem. Explain to me the issues that was causing the A/C Thermostat to turn off. Went into detail explaining to me what was causing the A/C Thermostat to turn off. He was very professionalc and ourteous.
Thank you Kevin... Blessings




















This past week our service technician was Andrew Morgan and he is such a friendly, knowledgeable, and skilled technician. He spent time making sure the job was done correctly and he explained it in terms that I could understand. Not only is our unit functioning even better than before, I also gained knowledge of how the system works.













I highly recommend Goettl as this is the second time l've used them in less than a year. (2 seperate issues)... and I highly recommend them..anytime and anyday.
They have exceeded to top any expectations I could have ever had with any company.


Jerry also noticed our water pressure was low after flushing toilet then trying to wash hands in bathroom sink which were so he suggested a new pressure regulator as we have had a new better water conditioning system installed. We now have the best water pressure even when using a shower and kitchen sink faucet at the same time. Also Jerry is a master plumber and we appreciate his knowledge and experience. Will definitely call Goettl again when a plumber is needed.
Ralph & Kathy Lesmeister



Darean Guerra today. He arrived on time and took the time to explain what he was going to do. He was very knowledgeable which helped me trust what he was doing. He left his work area clean. I am very pleased with his work.




Now we have a new flange, installed correctly, and ready for the new toilet!







The company is installing a tankless heater and the customer service is outstanding.
I recommend Geottl to all!


They made sure my carpet was covered and when they were all through they cleaned up perfectly
I would recommend your company to anyone looking to put in a new air conditioner.
Thank you so much for all you did for me.
Sincerely, June Jones

And I would highly recommend the company and the quality technicians like Jarod.
Jarod is the go to if you want excellent
Customer service and communication for any AC related issues. He is very knowledgeable, personable and trustworthy. I am grateful and satisfied.







They listened to my issue, were very through, checked for leaks, etc. I’ve lived in Lakeway for 30 years, used MANY local plumbers - but Goettl will definitely get all my business moving forward. HIGHLY recommend!
Ty, Wil & Adrian!

Everyone from the Goettl sales representative Christian, Tech / Advisor Josias recommended a HVAC A/C and Heating system replacement. Technicians team Veronica and her partner.


Jeremy Canchola serviced our mini-split today with the usual Goettl efficiency and professionalism.
Highly recommended!


Hopefully, we will get Jack for our next service call.







Robert, Tyler, Adrian & Luis, Thank you all so much.

