We Don’t Just Fix It.
We Find Out Why.

Last year I had a little problem with one of my air conditioners. The same thing happened this year, I called Goettl Kevin Urrutia came and checked. The air conditioning unit that was problematic and I guess after 21 years it was time to get new air conditioners. so Kevin explained everything and then called Jeremy so we can get everything buttoned up and my new system will arrive tomorrow, and I won't have any more air conditioning problems. awesome company fast service greatly appreciated especially in the desert heat. I will have no problem in recommending this company. Karen

Ernesto was professional, friendly, and extremely knowledgeable. He came out to perform our A/C system maintenance and did an excellent job. His attention to detail, professionalism, and great customer service made the entire experience smooth and stress-free. It’s refreshing to work with someone who truly cares about doing the job right. Highly recommend Ernesto and the Goettl team!

These guys are awesome! They answer every and all questions honestly, never trying to upsell or take advantage of you. Their membership is 1000% worth it!

Made the entire process stress-free and easy. Hayden was extremely knowledgeable, responsive, and explained everything clearly. I finally got the results I needed and felt supported the whole time.

Halbert was very kind and knowledgeable. Answered all my questions and fixed the pressure vacuum breaker at my home. Really great job - Thank you so much

Had my 6 month maintenance ck. Technician Angel was on time, extremely nice, fast and efficient. I was not kept waiting all day like some companies. It

Kalif Silva-Girtsodorf, as he was before, great. Not only quickly installed control panel but also cleaned up insulation that spilled over undetected from previous work. Again, very impressed with the Goettl team. Far better than other companies I’ve used here in Vegas. Professional, knowledgeable & honest.

When we experienced a problem with our air conditioning system, we called Goettl AC, and they sent Erick and Veronica to assist us. They arrived the next day and provided outstanding service from start to finish. Erick and Veronica were professional, courteous, and efficient. They quickly diagnosed and fixed the issue, installed our system and new thermostat, and took the time to show us how to use it properly. They worked carefully, respected our home, and cleaned up completely after the job was finished. In fact, it was almost as if they had never been there—except that everything was working perfectly when they left. We truly appreciated their attention to detail, professionalism, and excellent customer service. We would absolutely call Goettl AC again and highly recommend both Erick and Veronica to anyone needing HVAC service.

Great experience, our ac was smelling funny and he came out quick and fixed the problem ASAP with reasonable prices especially in this Vegas heat. Very professional highly recommend!

Saturday, June 13 I woke up to no air. I called.Goettl at 1:10am. I was able to get an appointment right away. They sent out David G. All I can say, he was the best. He was very prompt, well mannered. He explained everything to me. He showed me what needed to be repaired and the cost upfront. He repaired my unit with no issues. He completed the job and cleaned up the area in a short time. I am glad I contacted them. I feel blessed they sent out an excellent service man that knew what he was doing. I highly recommend this company and ask for David G.

Armando was awesome! Very knowledgeable and polite! Showed up an hour and a half earlier than expected, adressed the issue and fixed fix quickly. Also gave some great recommendations. 👌

Blair was an absolute professional. After years of disconnection due to unknown sources, I have had Goettl service my Furnace in Dec, AC on 6/6 and now my plumbing on 6/11, these 3 technicians have restored my faith back in Goettl.

Rob is the MAN! Was very polite, well spoken and made our experience comfortable. His demeanor and professionalism is what everyone should be able to experience. Make

Came out amazingly quick, quick easy reset is all was needed. Ran some test and were on their way. Thank you Rodney! Apologies to the person who took my call, I was a little rude, but they remained 100% polite and professional. Thank you again

10 out of 10 customer service. Samuel was very informative, understanding, and weighed out every option available. Broken down all the information needed for the repair and or replacement. Would recommend to anyone in the Las Vegas Valley

We had David G. Come over because our AC was not working. He diagnosed the issue quickly, provided a plan, and was able to get the issue fixed today. David G. Was professional, kind, and efficient. I would highly recommend.

Goettl and Joe Garcia in particular did my pre-winter maintenance and checkup on my heating. Excellent service, no hard upsell, highly personable and just all round competent. We chose well with Goettl and we appreciate that they have Joe on staff. Goettl seems to hire all the best crew! Thanks for your great work!

Extremely reliable! No fuss about doing warranty work on their installations. We lovelooking being a member of their Sadie maintenance program. We have had very reliable air conditioning & heating for years from Goettl. Now we will upgrade our plumbing with a tankless water heater plus a water softener & filtration system! TY, Joe!

Damarr was very polite and got the repairs done quickly. I got home around 11:20, he was already up on the roof taking care of the repairs. He just finished. I gave him a glass of ice water which he graciously accepted while I paid the bill.

Dont know if can request a technician, but if you can I highly recommend Bayden. Very professional, friendly, and knowledgeable. Even though he had a busy schedule, he took his time and was very thorough. Made me feel like i was the only customer of the day.

Bayden explain everything about the issue, what’s at stake and what’s available as a solution. Thanks for looking out for my family and me!! Thanks for being nice to my Chihuaha too!!

Jorge is the best!!! His ethic and understanding go above and beyond. We have been having the same issue for a couple of months and he took care of what seems to be the problem. He was really friendly and just overall amazing.

hoy tuve en mi casa a Jorge trabajando , la verdad nos atendió super bien y por fin resolvió nuestro problema después que tantas personas no pudieron hacerlo . estoy encantada con su trabajo

This was my first time using this company. GOETTL customer service was great. Ken was very nice and got to the point of the problem. Jun came to fix my repairs on the AC unit. He was very nice and knowledgeable. We showed me what he replaced and how to keep my house cool. 10 out of 10 will highly recommend. Great company.

Rodney from Goettl came to my house after my system went down. We were in a desperate situation with the condition air temperature keep rising. Upon arriving and doing some troubleshooting, Rodney quickly found the problem. He was kind enough to offer his service and for that we are extremely grateful. Not only did he fix the problem, but he also educated us on why the system failed, and what we can do to help keep the system functioning as it is supposed to. He is truly and great asset to the company and his service is exceptional. We need more folks like him for the city of Las Vegas.

The other day we had to have our existing indoor unit reinstalled due to a loud noise. Two gentleman, Jose and D, worked on our unit and did some clean up in our attic. They did a fantastic job, showing us before and after pictures, and it is working great. I would use this company before any others, they are on time, professional and walk you through every step. It’s nice to have a company you can depend on.

Rodell Banahan is amazing! Super helpful and got my plumbing and water heater up to date! He answered all my questions and gave me great detail and options on repairs. Highly recommend!

Rogelio Rodriguez did a good job fixing the attic door when the two Cooling Service men accidentally ruined it when they change the unit two wks ago. Thanks to hin.

Robert Getman and his apprentice Armondo came today to follow up on some AC/heat and possible air leaks. Robert is always very personable and listens to me! He and Armondo worked on my Honeywell Thermostat and helped link it back to my new Internet WiFi. That was basically a favor to me but I appreciate those little extras so much! Nice guys! 👏🏼

Kevin Martinez was here and did an excellent job. He is very respectful and knows what to do when he enter into my house. He got his shoe covers right away.

One of the only Vegas companies I actually like and trust. Everytime they come to my house they are super nice, fun and professional. This most recent time, our tech Ryan was fantastic. He went above and beyond and everything was fixed in an hour. I love this team!

I had a really great representative named Kevin, very personable Extremely knowledgeable, very professional. Came in, within minutes he took charge of his job. I was very impressed with him. So if you could order a representative on your own. I definitely recommend Kevin.

Alex handled my plumbing inspection and did an outstanding job from start to finish. He arrived right on time, was professional and friendly throughout, and worked efficiently without cutting corners. What really stood out was how clearly he explained everything—breaking things down in a way that was easy to understand without feeling overwhelming. It’s not every day you come across someone so courteous and well-spoken while also being highly competent at their job. Goettl is lucky to have Alex on their team. I’d absolutely recommend him to anyone needing a plumbing inspection.

Camren White was so caring and really tried to help us with everything we needed to get done. Did an amazing within our budget. Thank you so much from all of our family!

Their personnel are not only knowledgeable but also very friendly. We use Goettl for all of our HVAC and plumbing needs. Irwin Luna is very knowledgeable and helpful. He explained all of our options.

I had my HVAC serviced today by Kevin. He was fast, friendly and professional. Kevin showed me pictures he had taken of my system, showing external ducting that had collapsed. We then connected with Jeromy to setup all the details. Ductwork to be repaired tomorrow. The water heater was found to be leaking and needed to be replaced. That too will be done tomorrow. I was very satisfied with all the services provided today.

Robert B . Thanks for your knowledgeable input. We learned a lot and you were so amiable that the big problem sounded solvable. We hope all plumbers are Ike you. They’re not just after the money but be able to help people’s problem and ease their woes. Kudos!!! 5 stars for you.

Goettl is fast efficient and reasonably priced. Devon, my technician was very knowledgeable and thoroughly inspected all of my faucets/hot water heater was flushed . I could not ask for a nicer guy.

Yesterday we had a plumbing inspection, which was part of our Sadie membership and Blair was our technician. He was so thorough, helpful and informative. He put us at ease with what our system look like and also was able to show us things that needed to address. He was able to give us quotes for the future work that should be completed. They didn’t pressure us to rush into anything. Blair is a great representative of Goettl. We are always so pleased with their technicians , management team and their customer service team as well.

Cameron was very professional and knowledgeable. Goettl offered same day appointment for both plumbing AND HVAC issues which is very convenient for me and my schedule. I would recommend their services