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Peek inside Goettl with employee Adam Macnair

“You can be right or you can be happy…

TLDR: read the red…

What is your job at Goettl?

I’m the Call Center Manager.  I do the day-to-day operations, hiring and coaching.  Making sure things runs smooth and if there are any hiccups making sure we do things the right way not the easy way.

How did you come to work for Goettl?

I was actually recruited while I was on my engagement trip.  I was at Niagara Falls and got a call from one of the supervisors here at Goettl.  I had worked with him briefly at another company. He asked me if I was looking for work…  I wasn’t exactly job-hunting, but I had heard some good things about the company.   I wasn’t really happy at my prior job.  I guess you know when an opportunity presents itself to move forward, you take it.

What’s your favorite part about working for Goettl?

The people here, we are a family.  If there are any issues we hash them out and move forward.  That speaks volumes for the maturity and responsibilities of everybody in the office.  Everyone has a vision and we were all moving towards that light.

What’s your favorite thing to do on the weekend?

Concerts.  That’s my hobby.  I’m bummed I missed U2 last month.  Concerts are my go-to. It’s either that or vacationing.

What kind of music to you listen to?

I know it sounds cliche but I enjoy all types of music.  Right now I’m kind of on the country kick. But I like hip hop, rock, country, and even listen to jazz, reggae, the whole nine.

Can you share a time you gave away a Goettl Flashlight?

I visited an elementary school for a career day and passed out a bunch of Goettl Flashlights and Sunny Sunglasses to the kids.  That was really cool.

What’s your favorite food in the world?

My fiance will kill me, but, fried chicken.  She keeps me away from it, but I love fried chicken.

Who has been a role model for you?

Honestly, my brother.  He started his own business when he was 18 and he’s kind of flourished throughout the years.  He’s done a pretty good job at it so I’ve always kind of looked up to him. He’s somebody that I have leaned on pretty hard for encouragement and knowledge and guidance.

Are you a sports fan?

Oh yeah.  My football team is the Raiders.  Basketball, Boston Celtics. Baseball, Dodgers.  Of course, gotta root for the Golden Knights in Vegas.  College football, has to be USC Trojans.

What is different about Goettl, compared to other places you’ve worked?

The leadership.  It’s very much a democracy.  The best idea always wins, and I like that.  You know it’s not always cut-and-dried.  Do this, do that, and it we’ll see if it works.  Everybody kind of puts their heads together, we form like Voltron and handle the task!

When you came to work for Goettl did you meet Sadie?

Yeah, absolutely.  I didn’t know about the Wheaten Greetin’ before I got there.  Or I probably would have brought dog treats with me.  Fortunately, we made friends pretty quick.  She’s a friendly dog, beautiful dog. Almost inspired me to get a Wheaten Terrier myself.

What does your perfect vacation look like?

If I could get the mountains right next to the ocean with an 80 degree beach, that would be my perfect vacation spot.

In what ways are you a Perfectionist?

Accountability.  Attention to detail.  When there’s attention to detail the little things are taken care of.  When there’s accountability everyone knows how to get their job done and get the win together.

And I might have a touch of OCD…

What’s the best advice you’ve ever been given?

“You can either be right or you can be happy.”  My mother told me that.

Any final thoughts for the folks watching at home?

Goettl is a good company, it really is.  And I’m not just saying that because I’m being interviewed.  I mean it’s one of the few places I’ve ever worked that everybody has a smile on their face, and really works with the team.  We all work towards the greater good.

At Goettl, there’s a light at the end of every tunnel and you know it’s not a train.  

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Hey, we’re looking for more Happy Perfectionists, like Adam.

They are hard to find and expensive to hire.  But they are worth all the extra dollars.

Think of someone you know who is driven to do things the right way, not the easy way.


Tell them about these openings at Goettl.  They will love you forever.