Goettl Air conditioning unit

AC PSA: Ice Is Not Normal!

AC-technician-workingConsidering the blistering heat that we’ve been dealing with this summer season, you may see ice on your air conditioner and think, wow, that old beast is really working hard! Well, you are partly right — the system is working hard if it has ice on its evaporator coil or any other component. However, this is due to the fact that ice on an AC is a sign of trouble, and can put a lot of strain on the unit when it is already working under incredible stress.

But what causes this ice to form in the first place? Is it always cause for concern? And, wait a minute — where is the water that is freezing coming from, anyway? We’ve got all of those answers and more for you in this week’s blog post. Whether you are looking for great AC information or outstanding air conditioning services in Marana, AZGoettl Air Conditioning is the company to call. And now, let’s get to the bottom of this strange scenario.

The Source of the Water

Before we talk about what exactly is causing ice to form on your air conditioner, let’s first look at where the water that is freezing on the system comes from to begin with. As your air conditioner runs, it dehumidifies the air as it cools it down. Now, our air is pretty far from “humid” in this part of the country. That does not mean that there is no humidity in the air, though, and some of the moisture in the air will condensate on your evaporator coil as your run your AC. If you are using a humidifier with your air conditioner, then you are actually introducing humidity into the air, which can be drawn out by the system.

Regardless of just how much humidity is pulled from the air, it doesn’t take much condensation to cause a layer of ice to build up on your evaporator coil. Even a thin layer is too much, as it insulates the coil and impedes the cooling process while also straining your system. Now that you know where the water comes from, why does it freeze?

Cold Coil Conditions

The condensation is freezing on the evaporator coil because it is getting too cold. Sounds simple, right? Well, it is, but the situation is still a bit tricky because there are a few different reasons as to why that coil is getting so cold to begin with. One potential reason is a dirty air filter, which will restrict airflow throughout the system. Another is a dirty coil, which makes it difficult for the coil to absorb sufficient heat from the air passing over it. In both cases, the coil gets too cold and condensation can freeze.

A much more serious potential cause of the problem is a refrigerant leak. If your system is leaking refrigerant, then you need to have that refrigerant leak pinpointed and sealed up immediately. You also need to have the system recharged to the appropriate level. Continuing to run your system with a refrigerant leak can result in irreparable damages to your home cooling system.

G-O-E-T-T-L it’ll keep you cool but it’s hard to spell.

Testimonials

What Our Customers Say About Us

eryn belleryn bell
17:29 19 Apr 24
Marcos was amazing! He really explained the work being done today! He took his time and went the extra mile. I truly appreciate his time!
Mark RichardsonMark Richardson
17:18 19 Apr 24
Abdiel is a good Tech. He showed up on time. Very friendly and takes time to explain any issues and is very helpful in answering any questions. He represents Goettl well.
Q JonesQ Jones
16:41 19 Apr 24
Rudy & Chris was amazing. He thoroughly explained everything and found a leak in the AC drip pan! Thank You!!
gilbert Mirandagilbert Miranda
16:36 19 Apr 24
Have used Goettl several times before and always request Joe Benavides!!! Always courteous and professional. A true asset to your team
scott woodcoxscott woodcox
16:24 19 Apr 24
Frank M and Terron did an excellent job with explaining and giving my options on my water heater. Please use these folks
Ninfa MaresNinfa Mares
17:54 17 Apr 24
Sam provided great customer service!
Katherine PradosKatherine Prados
17:11 17 Apr 24
2.7.24Jay Cruz, technician, arrived on time today to service/check my ac/heating. Jay arrived timely and was friendly. Jay checked my inside unit, ceiling vents, etc and he made some recommendations. He was easy to talk to and very professional. He will be sending me an email with the recommendations and costs associated so that I can save the money to have these taken care of. I will say, no other technician has been as proficient as Jay.Yesterday, 2.6.24, I received a call from Betty. Betty was also very friendly, professional and knowledgeable. She listened to me and made recommendations and advice. By the end if the call, I felt like Betty was a friend.Thank you to Jay and Betty!Late one evening I was washing clothes. Daughter noticed water on floor under washer. I was so upset and worried about finding someone to fix the problem, whatever it was, and especially the cost. Goettl this the rescue! Namely, their employee/plumber, Chris! The next day, Chris came, found the clog in my pipes, and…voilà! We joined their $14.95 per month plan and that was all we paid for a job well done! Thank you!3.26.24Tyler Leija was great! He checked my drain pipe outside with a camera. Advised everything was clear. He checked my kitchen and master bathroom sinks and toilet. Tyler was friendly, but professional. Thank you.4.17.24Frank M arrived here on time. He was friendly and professional. He explained everything he was going to do today. He completed everything he mentioned. He provided suggestions of things that need or should be taken care of. Nothing urgent. He installed the water heater sensor in addition to other plumbing type things. He drained the water heater. He spoke to his supervisor, Terronne (sp?). Should received estimates for hvac and water heater. Thank you Frank! Great job!
Susie FindeisenSusie Findeisen
17:09 17 Apr 24
Matthew was Totally professional, respectful, knowledgeable and a very kind person.He didn’t rush me and was very thorough! Thank you so much -I’m glad you were the one helping me
raul rodriguezraul rodriguez
16:58 17 Apr 24
Jesus Gloria did an amazing job and very informative.
Gerry BenaventeGerry Benavente
23:38 16 Apr 24
I am very satisfied with the drain clog/clearing work that Deonte Wilson did for me today. He was very professional and personable. He explained everything that he was doing and was very pleasant to talk to as well. The price was right and service was outstanding! Thank you!
cindy vanbebbercindy vanbebber
16:59 09 Apr 24
Dad and I are thankful for your company and am comforted by the products in our home that u have so proudly taken care of on our behalf.
Mindy MayfieldMindy Mayfield
15:15 09 Apr 24
Roy A. was a pleasure to work with. He thoroughly and expertly explained all of the issues with my system with pictures and videos. He was transparent about the remediation options available to me and patiently reviewed each option with me. The install team, Daniel and Roy, were equally as awesome. They too were extremely knowledgeable, patient with my questions, and worked diligently to get my new unit up and running safely in one day. I couldn’t have asked for a better team.
Gary GarciaGary Garcia
22:35 08 Apr 24
Tyler did a great job, taking care of the plumbing problem. Great customer service, and describing the problem.
Gloria LamoureuxGloria Lamoureux
22:28 08 Apr 24
Outstanding, thorough professional service by Sam. Ensured all services were fully explained and all work well done. You can be proud to have him as a part of Goettl's service team.
Mike MouserMike Mouser
20:29 08 Apr 24
Billy gave me good service and advice
Jason SanchezJason Sanchez
21:22 06 Apr 24
Vonzetta HickmanVonzetta Hickman
17:53 06 Apr 24
Pedro did a thorough job,he even took the time to walk me through the proper care of my unit.
Randy HinesRandy Hines
16:26 06 Apr 24
Our thanks to Billie for his great service and insights. Also, the professionalism from Goetti And in particular, Stacey, and her scheduling and notifications are always a pleasure. If we could expect this kind of service from all vendors, we wouldn’t have to write reviews! Well done guys.
Al GilmerAl Gilmer
15:14 06 Apr 24
William the technician did a fabulous job. April did a great job settingup the appointment.
dtxdemon S,A.TX.dtxdemon S,A.TX.
00:42 06 Apr 24
Done a amazing jobAbdiel
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