Goettl Air Conditioning Blog

Keep Cool and Safe During a Monsoon This Summer with Tips for your AC Unit

 

How will a monsoon affect my HVAC system?

Monsoons bring dust storms, torrential downpours, flash flooding and lightening, all of which wreak havoc on air conditioning systems. With the average temperature in July in Phoenix 104 and Las Vegas 106, a non-working air conditioning can be uncomfortable and dangerous.

How can I maintain my HVAC system during the summertime?

When an AC unit sits idle for a long time, it collects debris and is then in need of maintenance to keep it running properly. You can do several things to keep up with the health of your unit such as having the condenser cleaned, and checking the coolant lines.

Most importantly, be sure to replace your filters regularly since monsoons increase the amount of dust and particles in the air, that are then being sucked into your HVAC system. Because the wind from a monsoon is blowing debris around your condenser, be sure that you clean and maintain the area around your unit. It is recommended that you keep plants, patio furniture, or other outdoor items, at least 2 feet away from your unit.

How often should I change my filter during the summer monsoon season?

The amount of dust and particles being trapped in your HVAC system can reduce the air flow to your air conditioning and cause poor indoor air quality resulting in allergies and reduced efficiency. Replace the filters at least once a month and when a monsoon blows through consider replacing them as soon as it passes.

 What should I do if lightning strikes near my home during a monsoon, causing a disruption in my HVAC system?

Surges in electricity can damage the components in the air conditioner and lightening doesn’t have to hit the home to cause surges, a lightning strike within a half mile can cause damage. A lightning strike can deliver 20k volts into through a home, taking out the air conditioning unit. To prevent expense repairs and hot nights if your unit is damaged invest in a circuit breaker, during extreme electricity changes the breaker will be tripped. If you have a breaker and come home to a hot house, make sure to check it before calling for a service call.

What should I do if my system won’t turn on?

There are a few things to check if your system is not turning on. First, be sure your AC unit is plugged in and check your circuit breaker – if it trips, don’t force it. Make sure to also checking the batteries in your thermostat regularly. You’ll want to ensure the cooler setting is on, and your fan is on the auto/on mode, as opposed to off.

How often should my system be maintained?

Twice a year, before the heat and before the colder temperatures. If you had your system maintained before the start of the summer season last year, you should not go through the whole summer without doing so again. We depend upon our air conditioners far too much to force them to go through two long, brutal summer seasons without service.

Continue Reading

COOL ACT OF KINDNESS: Air conditioning company gives family new air conditioner, for free

A woman and her elderly mother have been living the past few weeks without a working air conditioning unit. Thanks to a local business, they got some much needed relief Thursday.

With an Excessive Heat Warning in effect through Friday, the cold gift couldn’t have come at a better time.

“I know it was 97 to 100 in here,” said Susan Garcia. When the old air conditioning unit went out at her elderly mother’s home, Garcia said she didn’t know what she was going to do.

“Suffocating type feeling. You can’t drink enough water,” said Garcia, who is the caretaker for her 84-year-old mother. Her mother has dementia.

Susan, on a fixed income and not knowing where to turn, called the Salvation Army, and that got the ball rolling.

“Before you know it, Dale calls and he says my mom can have a new AC unit,” said Garcia. “I didn’t know where it was going to come from.”

“Dale” is Dale Steele with Goettl Air Conditioning.

“We just want to help out whenever we can,” said Steele. “Goettl’s been in the community for 78 years, and we believe in taking care of our neighbors.”

On Thursday, Goettl techs showed up to make sure Garcia and her mom can be comfortable at home, once again.

“In this type of weather when it’s so hot and a system is down and somebody has no cooling, it’s a serious issue,” said Steele. “It’s definitely a life support system in Arizona.”

“I believe it’s a godsend, because it’s been two weeks since the air’s been out, and my mother being elderly and she has dementia, she doesn’t understand what’s going on,” said Garcia. “I’m thanking God for this company. I’m thanking God for Dale because I didn’t know what to do.”

The new unit reportedly cost about $8,000, and Garcia said there is no way they would have been able to afford that on their own.

Continue Reading

Goettl AC acquires SoCal-based HVAC company

Goettl Air Conditioning announced the acquisition of family-owned HVAC company Walton’s Heating and Air, based out of southern California.

The financial details of the deal were not disclosed.

The deal allows Goettl, with locations already in Phoenix, Tucson, and Las Vegas, to begin solidifying a presence in California and for Walton’s to grow beyond what owner Todd Longbrake could do on his own.

“I had taken the family-owned business about as far as we could take it, we were stagnant,” said Longbrake.

When Goettl showed interest in acquiring Walton’s in early 2015, Longbrake was reluctant to jump onboard. However, after hearing promising comments from other individuals in the HVAC industry about Goettl and owner Ken Goodrich, Longbrake decided to give it a chance.

The acquisition was finalized in mid 2015 and Longbrake says, “since we joined forces we have grown ten-fold.”

Longbrake is being retained in Goettl taking on the roles of sales manager and field supervisor.

“Todd has assimilated into our company culture almost immediately and became a leader within our entire organization,” said Goodrich.

Although the deal was finalized two years ago, Goodrich held off on announcing the acquisition until earlier this week, due to operational issues within Walton’s and marketing complications.

“We wanted to get all those things in place before giving it the Goettl badge,” said Goodrich.

He managed the various obstacles throughout the acquisition because of the value he believed Walton’s offered to Goettl.

“Walton’s had a similar family background and values,” said Goodrich. He added that although Walton’s was stagnant at the time, he recognized that the company was a, “platform company where we could grow.”

Goettl currently has 306 employees and as a result of the acquisition, the company projects the addition of 200 jobs, particularly in Tucson and Phoenix, the company’s largest markets.

“Our long-range goal is to make Goettl a nationwide brand,” said Goodrich. He added that the company plans to expand into northern California next followed by Texas in 2018.

Continue Reading

Sadie says “Remember we get hot too! Take care of us with these tips and tricks!”

List of General Tips

  • Beware of the Sidewalk

Cement, asphalt, and even truck beds can be hotter than they look! The American Veterinary Medical Association recommends trying to stay off hot surfaces during the summer as they can burn your pet’s paws. If you can’t hold the back of your hand to sidewalk for 10 seconds without feeling the heat, consider moving your walks to the morning or late evening.

  • You pets can get sunburn too!
    Pets can get sunburn too, and pets with light colored, short coats are especially susceptible. To beat the heat, apply a pet safe sunscreen to their ears and nose 30 minutes to outdoor activity.
  • Set an appointment with your groomer!

Keeping your pets well-groomed in the summer months helps them regulate their temperature. The American Veterinary Medical Association recommends keeping your pet’s properly groomed to provide better circulation and temperature relation.  Call your local veterinarian to figure out the best cut for your pets.

  • Heatwave

Because your pets can’t sweat like you do, it’s harder for them to keep cool during the summer. The Humane Society of the United States recommends making sure your pets have access to fresh, cool water and shady places during the summer, and keep an eye out for dehydration while they are outside.

  • Splish-Splash!

Consider getting a doggie pool for your pets to play in during the heat. A doggie pool will give your pets a way to keep cool while also provide them with a new toy to play with at the same time. It’s a win-win!

  • Gardens, Garages, and Grass oh my!

Summer temperate can cause antifreeze to leak from overheating cars, leaving sweet tasting puddles that are harmful to pets. Keep an eye out for leaking cars, and make sure to keep your pets away from the mess. Some lawn and garden products could be harmful to your pet’s health. Keep fertilizers and other garden related products up and out of your pet’s reach.

  • Day at the Beach (Lake)?

While the cool water may be tempting to a hot dog, make sure they don’t drink too much (lake? salt?) and the salt in the water could make them sick. Did Fido make a splash? At the end of the day, make sure to rinse their coat with freshwater, as salt and other minerals found in ocean (lake?) can cause damage to your pets coat.

  • BBQ and Fireworks

With BBQ season in full swing, Make sure to keep your dogs and cats out of foods containing grapes, avocado, chocolate, fatty meats, and onions, as these foods are harmful to your pets. When it’s time for fireworks, remember your pets might get scared! According to the ASPCA, more animals go missing around 4th of July than any other time, so give your pets a safe, comfortable place to hide during the festivities, and make sure their collar tag is up to date.

Continue Reading

Sadie the dog decides who works for Goettl

Continue Reading

Ways to improve indoor air quality

When you think about “comfort” during summer months in the Valley, your mind probably jumps right to your air conditioning system. We live in one of the hottest areas of the country, after all, so your home cooling system plays a vital role in keeping you comfortable throughout the much of the year. Secondly, you may think of your heater. It’s used far less, of course, but is still important. If you are only thinking of temperature control when it comes to your home comfort, however, you are making a major oversight.

The quality of the air in your home must also be taken into serious consideration. Unfortunately, it frequently is not in many homes. There are many reasons as to why your indoor air quality may suffer. In recognition of May being Allergy Awareness Month, here are a few examples, as well as some suggestions, for boosting your indoor air quality.

1. Pollutants from outdoors can make their way into your home, aggravating allergy and asthma symptoms. Plant matter is a common cause of such issues, along with grass clippings, etc.

2. Do you live near a busy roadway? If so, the dust and dirt from a heavily traveled road could lead to problems with reduced indoor air quality. You don’t want to have to keep your windows shut on a nice day to avoid the problem.

3. Are you in a rapidly developing area? Are there new buildings being constructed near your home? The construction process can take a toll on the air quality surrounding your home, and that can lead to issues indoors.

4. General cleanliness is a major factor, as well. If you don’t keep up with vacuuming and sweeping, for instance, settled dust and dirt can be sent airborne with the basic day to day activities in your home.

5. We all love our pets, but the fact of the matter is that your dog or cat could be one of the driving forces behind your low indoor air quality. From shedding fur to dander and more, pets can drag down air quality.

Obviously, we are not going to tell you that you need to pull up your roots and move away from major roadways or wooded areas. We certainly wouldn’t suggest giving up beloved pets to avoid allergens in your home. So, what can you do about it?

It’s simple, really. Call indoor air quality specialists that can outfit your home with the systems that you need to boost the quality of the air that you breathe. Just remember that no system is a cure-all solution. You may need a multi-pronged approach to get the job done.

Possible steps could include:

1. Air cleaners can be used to remove pollutants from the air in a more proactive way than basic air filtration. Electronic air cleaners can trap pollutants that may otherwise pass through filters.

2. UV germicidal lights can be used to deal with biological pollutants. These are pollutants that are living microorganisms, capable of reproducing. Destroying them is necessary.

3. Duct cleaning is a service, not a system. Technicians can thoroughly clean out your ducts to ensure that they are not distributing pollutants and allergens throughout your home.

Ken Goodrich is the president and CEO of Goettl Air Conditioning, a company that operates in Las Vegas, Phoenix and Tucson.

Continue Reading

Profile: Vice President Dan Bonner

Screen Shot 2017-04-25 at 11.23.07 AM

Name: Dan Bonner

Title: Vice President at Goettl Air Conditioning & Sunny Plumber

Married/Single: Married

Kids: 2 daughters Samantha and Emily, and my son Zack

My day is like…

getting through a significant day of work, then ending it with my family.

I was born…

in Philadelphia, let’s go E-A- G-L- E-S!

My favorite thing about Arizona…

is the weather. No more daily rain, raking, shoveling, wind hurting my face, dressing in a dozen layers just to run a quick errand, etc.

I’m listening to…

our newly adopted puppy squeaking his new toy. He is making sure that is all anyone can hear at the moment, a payback gift from mom, it contains 5 squeakers.

One thing I cannot live without…

is my coffee in the morning. I need to get in at least one cup at 5 am just before diving into my work emails.

When I was younger, I wanted to be…

older. I’ve gained more patience since.

I’m inspired by…

my wife. She is a strong person. She bends without breaking, while keeping everything together and holding the family up at the same time. She is incredible.

The one person who motivates me is…

there has been several people that I have met, but the man in the mirror does it most. It has not been easy, but I’ve found that when I took the responsibility for my own motivation, I was able to meet more of my own goals and exceed my own expectations.

The perfect day would be…

an early round of good golf followed by an evening with my wife. She is my best friend. It doesn’t matter what we do, we always have a wonderful time.

My first job was…

caddying at a country club. A group of us from the neighborhood would get up early on Saturdays’ hitch hike out to the Country Club. The job was a good way for an underaged kid to earn some real money for some real unnecessary stuff I’m sure I had to have at the time.

My life…

has been an adventure, struggle, and a joy. I’m grateful for it all.

I’m currently working on…

tweaking two already successful companies, Goettl Air Conditioning & Sunny Plumber to the next level in customer experience.

Continue Reading

Goettl Owner Turned A Broken Business Around

51 100 LINKEDINCOMMENTMORE

Buying broken businesses and fixing them had been Ken Goodrich’s specialty for years. By the time he purchased Goettl Air Conditioning in 2013, he had done that 15 times.

But his 16th, the storied air-conditioning company that has operated in Phoenix since 1939, gave the air-conditioning and HVAC industry veteran a challenge he had never faced.

The once family-run company that was founded by brothers Gust and Adam Goettl changed ownership hands several times over the years. When Goodrich purchased it from the large out-of-state company that had owned it for five years, Goodrich saw the usual signs of a business in need of a rescue: no profits, mostly losses and poor morale.

Problem-solving new challenges

The former ownership had been cited by the attorney general for questionable business practices, Goodrich said. The legal matter was settled, but the public-perception scars remained.

“Consumer confidence and the legal issues: That was something I never experienced before in terms of fixing a broken business,” Goodrich said of the new territory he was in.

Goodrich approached this new problem the old-fashioned way. He focused on building morale within the company. He did that by emphasizing the needs of customers and employees’ roles in that process.

MORE: 10 projects, 2 education options, 900 jobs coming to Glendale, other West Valley cities

He incorporated daily conversations with employees about making positive impact on customers, other team members and the industry overall. They established charitable initiatives, such as an annual drive that delivers more than 50,000 cases of water during the summer to the homeless, and rallying around veterans’ initiatives.

Goodrich also got Goettl involved in the community. A recent example: Goettl installed for free a new unit and ducting in the home of an elderly woman in Chandler who had been coping with an aged swamp cooler for the past 20 summers.

With the company culture rebuilt on a positive cornerstone, Goodrich saw the rest come together. Employees were motivated and excited to take service from the heavy lifting of installation and repairs to interactions with clients to a higher level.

“National companies are all about the money, so I took that out of the equation,” he said. “We stopped talking about the dollars and started talking about (how) did we make a happy customer.”

From there, Goettl was built back up one customer at a time. Since the ownership change, Goettl has grown more than 500 percent, Goodrich said. It has expanded into Tucson, Las Vegas and Southern California and generates in excess of $50 million in annual revenue, he said.

Stiff competition and a customer-first strategy

A solid product helps. Goodrich said the average air-conditioning unit runs 10-12 years. He sees 30-year-old Goettls that are running strong.

The business of keeping people cool or warm, depending on the season and part of the country, has become a crucial and big one. More than three-quarters of all homes in the United States have air-conditioners, according to the U.S. Department of Energy. Globally, the air-conditioning systems market is projected to be a more than $167 billion industry by 2024, according to the firm Transparency Market Research.

Competition is intense. Goodrich’s customer-first strategy may not be new, but it’s effective.

Goettl replaced Randy Pullen’s unit in 2016, and also evaluated his Phoenix home and broke it into cooling areas where little-used rooms don’t get cooled down. This has amounted to savings, Pullen said.

OTHER: Knight, Swift combine to create Phoenix-based trucking giant

It was the second unit that Goettl had installed for Pullen. The first was a brand that the company was considering carrying; it gave Pullen a nice offer to replace his old unit with this one to see how it worked. After three years, Goettl decided not to carry it and replaced it with a Carrier last year.

Pullen said all of the technicians have been professional, and he has been pleased with the service. He said they take photos and send them to Goodrich, so they know he is looking at the equipment and work. Everyone has showed up on time and the jobs have ended on time without overcharging.

“It goes back to the way Ken does business. He’s very customer-oriented and it comes from the top,” said Pullen, who met Goodrich through a business contact in 2011. “They do what they say their going to do, and they deliver.”

“People are proud to be part of Goettl”

Goodrich’s history with Goettl goes back much further than his four-year ownership.

He was 10 growing up in Las Vegas, where his father owned an air-conditioning company. One night, he had the chance to work with his dad on a job. His father asked him to hold a flashlight so he could see what he was doing. This instilled Goodrich’s interest and passion for the industry.

MORE ENTREPRENEUR NEWS: Phoenix beauty college founder goes from undocumented to successful entrepreneur

Incidentally, that flashlight shone on the first air-conditioner Goodrich saw up close. It was a Goettl — the brand that his father’s company specialized in. Goettl stopped making the units in 2007.

This inspired the radio ads that tout Goettl, the company today. Goodrich had replicas made of the old-style silver heavy-duty flashlights to give out to community members.

As Goodrich grew up, the air-conditioning company remained a big part of his and his family’s lives. Goodrich was 25 when his father died and left him in charge of the family business. Goettl was the only company that was willing to extend credit to the young, rookie owner thrust into business ownership.

“(Their) comment was, ‘We know you can do it,’” Goodrich recalled. “Without Goettl, we would not have been able to keep the family business going.”

Fast forward decades later to when the opportunity arose to purchase the company, he credited with keeping his father’s legacy going. Goodrich jumped at it.

“I am so proud to own Goettl because it meant so much to me. I know it’s heritage and quality products that have helped allow millions of people to live in this severe desert climate,” he said. “People are proud to be part of Goettl and what we’re doing.”

What: Goettl Air Conditioning

Where: 1845 W. First St., No. 108, Tempe 

Employees: 160 

Interesting stat: 86 percent of American households have air-conditioning, according to the U.S. Department of Energy. 

Continue Reading

Weird Furnace Noises You Should Listen for

Furnaces make all kinds of noises during operation. You’re probably familiar with the kinds of noises that your furnace tends to make. However, some furnace noises can indicate a problem with the system. If your furnace starts to make unusual noises, you should call for repairs as soon as possible. Let’s take a look at some common furnace noises that indicate repair needs.

Booming

If your furnace sounds like a cannon firing when it starts up, it probably means that you have a dirty burner assembly. Carbon particles build up on the furnace burner assembly over time, eventually clogging the jets and causing them to fire later than they should. When the jets finally do ignite, they burn through a lot of excess gas and cause a deep booming sound. Having the burner assembly cleaned should fix the problem. Best to do it quickly, though, as the longer the particles buildup the more likely it is that they will completely clog the assembly.

Grinding

Furnaces use air handlers to move air around the house. The air handler is essentially a large motor with a fan attached to it. The fan uses oiled bearings to cope with the friction generated during operation. These bearings wear down over time, however, which produces a loud grinding sound. If the bearings are not replaced in time, the air handler motor will overheat and burn out. Call for repairs as soon as you hear this sound coming from your furnace. It is far cheaper to replace worn out bearings than it is to replace a burned out air handler motor.

If your furnace is making any kind of strange noise, call Goettl Good Guys Air Conditioning. We offer a full range of furnace repair services.

Continue Reading

Do I Need Furnace Repairs?

Because we live in such a warm climate, a broken down heater may not elicit the same level concern as a broken down air conditioning system. As anyone that has lived here for a while can tell you, though, even our arid climate is not immune to the chill of winter. If your furnace needs repairs, then you definitely want to have them completed promptly.

Of course, in order to do so, you must ensure that you are able to recognize the signs of trouble that your furnace may exhibit. Here are a few tips to help you do so. Contact us the moment that you notice any of these issues in your home.

Strange Sounds

Now, a furnace is a forced air heating system. A forced air heater is not going to operate completely silently. There is a big difference between normal operating sounds, however, and alarming new noises.

A gentle whoosh as the system cycles on and starts distributing air is normal. Screeching, clanging, banging, or grinding sounds are not. Don’t ignore them just because the heater is still running – for now.

Odd Odors

When you run your furnace, you shouldn’t smell burning. It is very possible that you’ll smell a bit of burning when you first turn the furnace on for the season, as dust may be built up on the burners or electric heating elements. However, it should go away quickly.

If you continue to smell burning, or if you ever smell gas, schedule repairs immediately. You cannot put your comfort at risk by ignoring such problems. Dial our number when your nose puts you on alert.

Creeping Costs

Are your heating bills creeping higher and higher? You will see some fluctuation, obviously, based on how much you run your heater. However, you shouldn’t see big spikes with no clear cause.

If your bills seem like they’re getting a bit out of hand, just let us know. Your system may be getting old enough that efficiency is just starting to slip. It may be the result of a problem with a solution, though.

Schedule your heating services with Goettl Air Conditioning.

Continue Reading